Sprint s4 post-root network connection loss - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

I've been googling this for days, so if there's a post up already, it's my syntax in describing the issue, not for lack of effort.
I got an SPH-L720 on Sprint. Upgraded from an Incredible 2 with Cyanogenmod. That was an easy root, so I figured what the hey...I used motochop method, gained root access and everything is running smoothly except the data network connection. Wifi is fine. Network shows two options NV and RUIM/SIM. NV allows me to send and receive text messages and place calls, but there's no 3g/4g/LTE. IN face, Moble Network type is CDMA - 1xRTT:7. My wife has identical phone unrooted and there's a tone of options under hers. Is there any way to get the mobile data back? I've researched PRL updating and Triangle Away, as I thought maybe these had something to do with disconnecting from the network.
I still have MEID and PRL version 55015.
Thanks in advance...

Try updating prl and profile over WiFi. Then reboot if that doesn't work try ##72786#. If that doesn't work then Odin MF9 to.go back to unrooted
Sent from my SPH-L720 using Tapatalk 4 Beta

daniel4653 said:
Try updating prl and profile over WiFi. Then reboot if that doesn't work try ##72786#. If that doesn't work then Odin MF9 to.go back to unrooted
Sent from my SPH-L720 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I don't have the update over wifi option, ##72786# doesn't do anything, and I went back to unrooted last night, and nothing changed...It's really strange...but thanks..

frogelixir said:
I don't have the update over wifi option, ##72786# doesn't do anything, and I went back to unrooted last night, and nothing changed...It's really strange...but thanks..
Click to expand...
Click to collapse
i'm too

Related

hotspot option disappeared

Hello friends, I am writing to see if they can help me now I have this phone, but the option of hotspot derrepente disappeared and I want to know why and how I can re-enable it.
Andr3s said:
Hello friends, I am writing to see if they can help me now I have this phone, but the option of hotspot derrepente disappeared and I want to know why and how I can re-enable it.
Click to expand...
Click to collapse
look in settings>wireless & networks> more> tethering & portable hotspot. this is where you can toggle it. or if you want an app back on your home screen try a long press on home screen>shortcuts>activities>settings>tethering and portable hotspot. and viola you have it back
xxaddictedxx said:
look in settings>wireless & networks> more> tethering & portable hotspot. this is where you can toggle it. or if you want an app back on your home screen try a long press on home screen>shortcuts>activities>settings>tethering and portable hotspot. and viola you have it back
Click to expand...
Click to collapse
Hi, thanks for replying, but I have no such option, before tapeworm menu under wifi hotspot and suddenly disappeared just as happened to me with two phones sprint, it will not
Andr3s said:
Hi, thanks for replying, but I have no such option, before tapeworm menu under wifi hotspot and suddenly disappeared just as happened to me with two phones sprint, it will not
Click to expand...
Click to collapse
are you on stock?
xxaddictedxx said:
are you on stock?
Click to expand...
Click to collapse
yes AMF9 and Rooted
Andr3s said:
yes AMF9 and Rooted
Click to expand...
Click to collapse
so have you tried downloading a wifi tether app from the play store to see of it works?
xxaddictedxx said:
so have you tried downloading a wifi tether app from the play store to see of it works?
Click to expand...
Click to collapse
I've tried everything and nothing, apparently that is blocked, it will be because I used to gsm unlock method.
Andr3s said:
I've tried everything and nothing, apparently that is blocked, it will be because I used to gsm unlock method.
Click to expand...
Click to collapse
try reflashing stock rom unrooted and it should come back. it may have to do with the gsm unlock you did but reverting to stock and then rerooting should fix it for ya.
@Andr3s - you did allow the sprint updates to run after you rooted (or installed the current ROM), right?
If the sprint updates don't run, the hotspot won't show up.
jj14 said:
@Andr3s - you did allow the sprint updates to run after you rooted (or installed the current ROM), right?
If the sprint updates don't run, the hotspot won't show up.
Click to expand...
Click to collapse
Hi, I had the finished version in AMF9, I did downgrade the modem to MDC to unlock and work in GSM mode, then went back to update the modem to AMF9, I root the phone and the next day the phone using the option disappeared and I have the latest version of Sprint.
You wrote AMF9 twice, so I assume that is not a typo. The latest Sprint update is MF9 - you are on MF9, right?
Did you install the hotspot mod? If so, when? were you on MDC modem? or MF9 modem? (which mod did you flash?)
jj14 said:
You wrote AMF9 twice, so I assume that is not a typo. The latest Sprint update is MF9 - you are on MF9, right?
Did you install the hotspot mod? If so, when? were you on MDC modem? or MF9 modem? (which mod did you flash?)
Click to expand...
Click to collapse
Hello This was what I did
1 - updating my phone to version MF9.
2 - Flash MDC Modem version
3 - Run the unlock to work on GSM
4 - I returned back to making flash MF9
5 - I did the root of MF9
6 - Install all my apps and when I looked at the option of the option links Hotspot disappeared, and when I install any of these tethering app says "Hotspot not Supported". but the strange thing is that before if it worked.
Also install the Hotspot Modem, both odexed and deodexed dome and nothing.
Andr3s said:
Hello This was what I did
1 - updating my phone to version MF9.
2 - Flash MDC Modem version
3 - Run the unlock to work on GSM
4 - I returned back to making flash MF9
5 - I did the root of MF9
6 - Install all my apps and when I looked at the option of the option links Hotspot disappeared, and when I install any of these tethering app says "Hotspot not Supported". but the strange thing is that before if it worked.
Also install the Hotspot Modem, both odexed and deodexed dome and nothing.
Click to expand...
Click to collapse
You indicated that it worked before - do you mean - before step 1 in your list?
Here's my understanding of how this should happen. When you wiped your phone, and installed the new ROM/modem/etc, the phone should do a handsfree activation with Sprint when you first boot up. If this activation is skipped, the hotspot (and the sprint bloatware) doesn't get installed.
Sorry if I'm being confusing - hope this helps.
jj14 said:
You indicated that it worked before - do you mean - before step 1 in your list?
Here's my understanding of how this should happen. When you wiped your phone, and installed the new ROM/modem/etc, the phone should do a handsfree activation with Sprint when you first boot up. If this activation is skipped, the hotspot (and the sprint bloatware) doesn't get installed.
Sorry if I'm being confusing - hope this helps.
Click to expand...
Click to collapse
A it should have been that, I do not turn the phone on Sprint, since I'm outside the United States, that hurts.
thanks

wifi not working

just changed my modem from MDC to NAE via Odin and encountered a lot of issues when on NAE modem WiFi wouldn't switch on the phone took ages to boot up could not dial any numbers or make calls kept coming up with unexepected errors and force closing, So then i went back to MDC modem and still no wifi tap the on button it wont come on the phone is 4.2.2 rooted MF9 and MDC any ideas to get this sorted . or advice on a diffrent modem or a update
j4gz said:
just changed my modem from MDC to NAE via Odin and encountered a lot of issues when on NAE modem WiFi wouldn't switch on the phone took ages to boot up could not dial any numbers or make calls kept coming up with unexepected errors and force closing, So then i went back to MDC modem and still no wifi tap the on button it wont come on the phone is 4.2.2 rooted MF9 and MDC any ideas to get this sorted . or advice on a diffrent modem or a update
Click to expand...
Click to collapse
Along with this, what rom are you currently running and what recovery?
its totally stock and i do not have a recovery as far as im aware
j4gz said:
its totally stock and i do not have a recovery as far as im aware
Click to expand...
Click to collapse
I did a little reading and it appears you have had this problem for some time, end of April at least. You need to be able to determine if you have root. You are not sure what your recovery is...it also appears your phone may be international that you have been trying to unlock sim on. Not sure if I will be able to help until some of these questions can be answered.
Hi yes the phone is rooted and also is international unlocked it is a sprint l720 that I have the wifi was working before but not to its full potential it's signal was very weak and kept dropping out, since I upgraded the modem to the NAE modem the wifi will not switch on at all despite pressing the button for it . So I then reverted back to the previous modem which it was before which was the MDC and still face the same issue.
Have you done a basic battery pull? Had the same problem and that worked surprisingly. Left it out around thirty seconds.
Yep tried that still no joy wont let me switch wifi on
This is my phone info if that helps
Sent from my SPH-L720 using xda app-developers app
Have not heard a response yet so I take it that my phone is a no go and will be able to get the wifi sorted . How much can 8 expect to sell the phone for I have really had enough with the sprint variation
Sent from my SPH-L720 using xda app-developers app
This might help.
j4gz said:
just changed my modem from MDC to NAE via Odin and encountered a lot of issues when on NAE modem WiFi wouldn't switch on the phone took ages to boot up could not dial any numbers or make calls kept coming up with unexepected errors and force closing, So then i went back to MDC modem and still no wifi tap the on button it wont come on the phone is 4.2.2 rooted MF9 and MDC any ideas to get this sorted . or advice on a diffrent modem or a update
Click to expand...
Click to collapse
My girlfriend had this problem on her unrooted s4. Wifi would not turn on , nor scan, or do anything. She was freaking out. All I did was take out the battery, sim car, and press the power button a few times. Left it that way for about 10 seconds. Put battery , sim , back in and restarted. Worked fine.
---------- Post added at 02:03 AM ---------- Previous post was at 01:31 AM ----------
j4gz said:
Have not heard a response yet so I take it that my phone is a no go and will be able to get the wifi sorted . How much can 8 expect to sell the phone for I have really had enough with the sprint variation
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Remove the sim card as well as the battery. Press the power button a few times with battery and sim out. Put back together.
Flash the complete mf9 rom.
hi thanks for the advice i managed to get the mf9 firmware by odin on the phone and the WiFi started working again, im still facing the same problem of a weak signal unless im in the same room as the wireless router when it is at full strength tried resetting the router changing the parameters and still no joy , if any body has any other solutions pls share .
What router do you have? Did you factory reset your phone after flashing mf9?
I have a dlink dir 615 router which I updated to the latest firmware and also reset which didn't help and I never done a full factory reset as the phone rebooted itself after flashing the mf9 firmware on to it
Bump
Anybody help me out here ? What do I try to get this issue resolved ?
Still no replies that is fantastic !!!
Overwhelmed with so much support from this forum
Is your router dying? Do you have any other devices that connect to it?
Does your phone's WiFi work on any other WiFi network?
The router connects fine and strong signal to all my other wireless gadgets like ps3 ipad smart tv . I have these issues with nearly every wifi connection made regardless with my s4 the signal is very weak or nothing at all .

Root gets rid of all radio stuff?

I had an issue with Alliance rom. It went from wifi to 4g and I lost the prl and other stuff (said unknown). I only had wifi.
I was able to Odin back to stock. It took like three times as it would not move past the activation screen.
Now, on stock, I flashed TWRP recovering using ODIN, then used the CF root from Odin also. Phone restarted and while I have the 4g logo, I have no phone and the information is missing again (PRL). I do get wifi.
I just used Odin to reflash stock and it is still doing it. I also used the imei tool to restore what I had backed up (EFS). Can anyone help? What is going wrong?
Edit: Phone restarted with root BUT now I cannot make calls (it says roaming) and I am missing the prl and other things again. HOWEVER, I can use wifi, and 4g and no texting also.
If anyone has a clue I'd like to know, thanks.
rlewis312010 said:
I had an issue with Alliance rom. It went from wifi to 4g and I lost the prl and other stuff (said unknown). I only had wifi.
I was able to Odin back to stock. It took like three times as it would not move past the activation screen.
Now, on stock, I flashed TWRP recovering using ODIN, then used the CF root from Odin also. Phone restarted and while I have the 4g logo, I have no phone and the information is missing again (PRL). I do get wifi.
I just used Odin to reflash stock and it is still doing it. I also used the imei tool to restore what I had backed up (EFS). Can anyone help? What is going wrong?
Edit: Phone restarted with root BUT now I cannot make calls (it says roaming) and I am missing the prl and other things again. HOWEVER, I can use wifi, and 4g and no texting also.
If anyone has a clue I'd like to know, thanks.
Click to expand...
Click to collapse
Please somebody has to know something. Give me a clue, help me out please.
Have you tried flashing the stock rom modem?
give some info on what s5 you have, G900F? what stock rom have you flashed?
stalli0nUK said:
Have you tried flashing the stock rom modem?
give some info on what s5 you have, G900F? what stock rom have you flashed?
Click to expand...
Click to collapse
I actually could not find the stock modem. I DID solve it.
1.) Odin back to stock. It will freeze on the activation screen.
2.) Remove sim card after shutting down.
3.) It will get past that and connect with wifi.
4.) THEN clock on roaming to turn it on with sim in.
5.) Phone will then contact US Cellular to "activate and program." It will finish after a few minutes.
6.) Restart and enjoy
In case this happens to anyone else. Thanks for the help (lol). I've had a Droid Eris, HTC DNA, and a Droid Bionic.

[Q] Unable to Update PRL & Profile on S4: "Session in progress try later"

[Q] Unable to Update PRL & Profile on S4: "Session in progress try later"
I bought a used Sprint Galaxy S4 (Android 4.4.2, NAE, SPH-L720) intending to activate it with Ting. I stupidly decide to root it before activation because I didn't think it would cause complications. During the final step of activation, I was told to update the PRL and Profile but when I tried I got the message "Session in progress. Please try again later". Now my phone is able to make/receive calls and texts but has no 3G or LTE connection.
I rooted it using towelroot then got rid of fwupgrade.apk and odex and renamed otacerts.zip to otacerts.zip.bak because the update messages kept appearing and it got annoying. I did not back the fwdupgrade.apk because I didn't think it would affect the function of the phone. Later, when I tried to rename the otacerts.zip.bak file back to otacerts.zip using root browser to see if it would make a difference, it said operation fail the file name couldn't be changed.
My question are 1) did the files I uninstall prevent the PRL/Profile updates from functioning and 2) is the fact that they aren't updating the reason I cannot access mobile data on Ting/Sprint network?
My phones current status says I am on the Sprint LTE network and that I have service, but my Mobile Network state is disconnected.
Any advice on how to get my PRL/Profile update working would be greatly appreciated!
cfos said:
I bought a used Sprint Galaxy S4 (Android 4.4.2, NAE, SPH-L720) intending to activate it with Ting. I stupidly decide to root it before activation because I didn't think it would cause complications. During the final step of activation, I was told to update the PRL and Profile but when I tried I got the message "Session in progress. Please try again later". Now my phone is able to make/receive calls and texts but has no 3G or LTE connection.
I rooted it using towelroot then got rid of fwupgrade.apk and odex and renamed otacerts.zip to otacerts.zip.bak because the update messages kept appearing and it got annoying. I did not back the fwdupgrade.apk because I didn't think it would affect the function of the phone. Later, when I tried to rename the otacerts.zip.bak file back to otacerts.zip using root browser to see if it would make a difference, it said operation fail the file name couldn't be changed.
My question are 1) did the files I uninstall prevent the PRL/Profile updates from functioning and 2) is the fact that they aren't updating the reason I cannot access mobile data on Ting/Sprint network?
My phones current status says I am on the Sprint LTE network and that I have service, but my Mobile Network state is disconnected.
Any advice on how to get my PRL/Profile update working would be greatly appreciated!
Click to expand...
Click to collapse
Some research will tell you that prl means preferred roaming list. And profile is your data profile. So data isn't working because of your data profile. Search around about that and you shall be good.
Step 1 always research before asking
pontif said:
Some research will tell you that prl means preferred roaming list. And profile is your data profile. So data isn't working because of your data profile. Search around about that and you shall be good.
Step 1 always research before asking
Click to expand...
Click to collapse
I do know what those things are. My problem is I am unable to update my profile and I can't figure out the cause. I thought I made that clear, but I guess not.
Once again my question is if there's anything I did during root that could be preventing profile (and in this case also prl) updating now? All I want is to be able to update my profile but I've been unsuccessful in finding a method that works.
cfos said:
I do know what those things are. My problem is I am unable to update my profile and I can't figure out the cause. I thought I made that clear, but I guess not.
Once again my question is if there's anything I did during root that could be preventing profile (and in this case also prl) updating now? All I want is to be able to update my profile but I've been unsuccessful in finding a method that works.
Click to expand...
Click to collapse
Have you tried a ##72786#
Do you have adblock installed and active by chance? I had the same problem. ... for some reason, adblock was interfering with the prl and profile update process. I temporarily disabled it and both prl and profile updates worked right away
Sent from my SPH-L720 using Tapatalk
pontif said:
Have you tried a ##72786#
Click to expand...
Click to collapse
Yes, the SCRTN screen came up and then froze. I had to reboot. Tried it several times and it never worked.
troyboytn said:
Do you have adblock installed and active by chance? I had the same problem. ... for some reason, adblock was interfering with the prl and profile update process. I temporarily disabled it and both prl and profile updates worked right away
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
No adblock is not installed. I just got the phone so all I've done is delete some bloatware and the fwupgrade,apk and rename otacerts.zip
cfos said:
No adblock is not installed. I just got the phone so all I've done is delete some bloatware and the fwupgrade,apk and rename otacerts.zip
Click to expand...
Click to collapse
Did you ever figure out the root cause of your issue? I am experiencing the same issue and am trying to do these types of updates too. However can't because of the same message.
I have a PRL question. If I change the PRL will that change my data connection when roaming? Here is the thing, I'm working out of town and can rarely get a good data connection but a friend on att has great data. Will changing the PRL help?
I am having the same issue.
@cfos
Factory Reset solved this problem for me.
Settings->Accounts->Backup and Reset
WARNING: you will lose data so backup everything first.
First try clearing cache in recovery, then reboot to see if that clears it.
Now if I can just keep the SIM from locking up.

Mobile Data not working after nougat update

Hi i am having a weird issue with my sprint S7. My mobile data is not working after the nougat update. the weird thing is the LTE icon is showing on top. And if i make a Wi-Fi hotspot the device connected to my hotspot does get internet access... if anyone can help or guide me, i will be grateful. thanks
P.S. i have checked APN settings, restarted and gone to air mode and back.
This reply isn't a help but ive had quite same issue but it's my wifi! It keeps disconnecting and reconnecting after the update. UGHHH and i hate the new font.
Had the same issue, update profile, update prl, perform hands free activation and restart the phone. Worked immediately after reboot.
Blkjck11 said:
Had the same issue, update profile, update prl, perform hands free activation and restart the phone. Worked immediately after reboot.
Click to expand...
Click to collapse
can you link the theards with tutorial how to do this?
Same thing happened for me. I just rebooted my device and it fixed itself.
Data was working for me, but i couldn't send or receive mms. Mine was just a issue of making the domestic data available on the settings.
Don't know where tutorial is, just go to settings system updates and you'll see the profile and prl update options. Then go back to main settings and click active this device. Then reboot.
I tried everyones advise and my phone still isn't connecting to data.
Skarolus said:
I tried everyones advise and my phone still isn't connecting to data.
Click to expand...
Click to collapse
Flash the latest firmware using odin. That should fix it.
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