[Q] Something crashing now I'm on 4.3 - Nexus 4 Q&A, Help & Troubleshooting

Hi Guys,
I keep getting the following message on the screen:-
"Ooooops ! I crashed, but a report has been generated to help my developers fix the issue!"
But it does this in the stock launcher at idle (i.e. I am not launching any program)
Any idea what it is?

Mr Paul said:
Hi Guys,
I keep getting the following message on the screen:-
"Ooooops ! I crashed, but a report has been generated to help my developers fix the issue!"
But it does this in the stock launcher at idle (i.e. I am not launching any program)
Any idea what it is?
Click to expand...
Click to collapse
had a similar thing, turned out to be sophos anti-virus i had installed, i would uninstall that or any similar apps to it.. once i removed it all was fine.

ramb02000 said:
had a similar thing, turned out to be sophos anti-virus i had installed, i would uninstall that or any similar apps to it.. once i removed it all was fine.
Click to expand...
Click to collapse
Ah I have Sophos installed

Thanks!
I was having the same problem. Thanks for helping!
Mr Paul said:
Ah I have Sophos installed
Click to expand...
Click to collapse

Cheers, thanks for isolating the cause!
Does re-installing it fix the issue or it it just incompatible with 4.3?
---------- Post added at 08:38 AM ---------- Previous post was at 08:36 AM ----------
harveyd said:
Cheers, thanks for isolating the cause!
Does re-installing it fix the issue or it it just incompatible with 4.3?
Click to expand...
Click to collapse
To Answer my own question, re-installing it did not help. Errors came back instantly.

Update available
Sorry for any inconvenience. We had an issue with Android 4.3. It is fixed in Sophos Mobile Security 3.0, now available on Google Play. Mobile Security 3.0 includes web protection and app locker as new features and has an improved scan speed.
The new features are available for free as the current app.
Sorry again, Thomas (product manager

tlippert said:
Sorry for any inconvenience. We had an issue with Android 4.3. It is fixed in Sophos Mobile Security 3.0, now available on Google Play. Mobile Security 3.0 includes web protection and app locker as new features and has an improved scan speed.
The new features are available for free as the current app.
Sorry again, Thomas (product manager
Click to expand...
Click to collapse
Seems to be ok now! Thanks for the quick fix

Related

Skype Galaxy Tab P1010

Hello guys,
I have a P1010 with Gingerbread 2.3.6 and have the newest official skypeversion installed. Unfortunately the video-chat still doesn't work. I have found several versions here on the forum but I'm still not sure which one to install. Can someone help me here? Is it safe to uninstall my current skypeversion?
Thx in advance for your help!
I finally got it working after searching and working out that there are several builds of signedcom.skype.raider_2.1.0.46 floating around and not all of them work! In fact the Advanced Settings section varied wildly between them.
The one that I used with success was Build v11 at www.multiupload.co.uk/6WEIZZGTX7.
In Advanced Settings, I had to set the following:
Force-enable video-calling > ON
Avoid setFPS > ON
Use valid preview surface > ON
Then you will have to tweak Rotation in Advanced Settings>Front Camera (270) to get your face to appear in the correct orientation if using portrait.
I'm sure some other combinations and versions will work too but this is what has worked for me.
Hope it helps
Thx for your help mate . Do you by any chance know if its safe to uninstall skype. With Froyo I had the problem that I couldn't install Skype after I uninstalled it because there was some residual file (which could only be removed by rooting the tab).
I didn't have any residual file problems and I must have installed 4 or 5 different versions.
Give it a go.
Sent from my Desire HD using XDA App
Where can I find Advanced Settings? The app seems to have vanished from the Market Place.
You need to uninstall the Market version of Skype and download the one I linked to above.
Next install this version and sign in.
Now you can use the Menu button and you'll see Advanced settings as one of the menu items.
You don't need anything from the Market.
Its works! Thank you so much! Wouldn't have thought it would finally work ^_^.
Sadly with multiupload down and the multiple builds of signedcom.skype.raider_2.1.0.46 out there as you mentioned I am having trouble tracking down the exact build you used. Does anyone have a working link for the version japester36 is talking about? Would love to get this working.
I've uploaded signedcom.skype.raider_2.1.0.46 Build 11 to my Dropbox, you can get it from here.
Hope it helps.
japester36 said:
I've uploaded signedcom.skype.raider_2.1.0.46 Build 11 to my Dropbox, you can get it from here.
Hope it helps.
Click to expand...
Click to collapse
Not there????
Just checked and it's still there.
Downloaded fine for me on a test.
Sent from my Desire HD using XDA App
Hey all, just got a P1010, added the version of skype in this thread it works many thanks, although have one problem it only sends half picture the other half is black any ideas?
any help is appreciated
Stu
manicgamernet said:
Hey all, just got a P1010, added the version of skype in this thread it works many thanks, although have one problem it only sends half picture the other half is black any ideas?
any help is appreciated
Stu
Click to expand...
Click to collapse
It does the same for me. I'll play with some settings, but not too much. I can't believe it works!
Sent from my GT-P1010 using Tapatalk
Hi guys,
did someone managed to solve the "half-picture" problem?

[Q] Camera disabled by system administrator

I am getting a popup when I try to launch my camera that says "Camera has been disabled by your System Administrator" ... has anyone else seen this, have a fix for it?
thedford said:
I am getting a popup when I try to launch my camera that says "Camera has been disabled by your System Administrator" ... has anyone else seen this, have a fix for it?
Click to expand...
Click to collapse
Hi there,
The only thing that I can imagine this would be is an application or email client that is restricting your device's capabilities. Travel to setting/security & screen lock/device administrators, and see if any applications are enabled as device admins. If so, remove the app/apps until you determine which one was stopping your camera function. Hope this helps you out
RAZR
ShadowRAZR said:
Hi there,
The only thing that I can imagine this would be is an application or email client that is restricting your device's capabilities. Travel to setting/security & screen lock/device administrators, and see if any applications are enabled as device admins. If so, remove the app/apps until you determine which one was stopping your camera function. Hope this helps you out
RAZR
Click to expand...
Click to collapse
Turns out it was our Corporate Email (Good For Enterprise). I appreciate your response.
thedford said:
Turns out it was our Corporate Email (Good For Enterprise). I appreciate your response.
Click to expand...
Click to collapse
No problem I'm open to a message if you need anymore assistance.
Sent from my XT905 RAZR M with Root access. XDA Premium
i am having the same problem except when i tried to do that it said the same thing that its blocked by the system administrator
---------- Post added at 06:50 PM ---------- Previous post was at 06:45 PM ----------
ShadowRAZR said:
Hi there,
The only thing that I can imagine this would be is an application or email client that is restricting your device's capabilities. Travel to setting/security & screen lock/device administrators, and see if any applications are enabled as device admins. If so, remove the app/apps until you determine which one was stopping your camera function. Hope this helps you out
RAZR
Click to expand...
Click to collapse
i am having the same problem except when i follow your instructions they same thing that the app is blocked by the system administrator.:crying:

Android Device Manager "No Active Devices"

Hello,
Android Device Manager says I have "No Active Devices". I wan't to enroll in the open beta but obviously can't. I've googled this problem and none of the suggested solutions have worked for me. Running 100% stock on latest April 2016 build.
Help is greatly appreciated.
Dan
dmorriss86 said:
Hello,
Android Device Manager says I have "No Active Devices". I wan't to enroll in the open beta but obviously can't. I've googled this problem and none of the suggested solutions have worked for me. Running 100% stock on latest April 2016 build.
Help is greatly appreciated.
Dan
Click to expand...
Click to collapse
I helped someone regarding the same.
Go here: https://play.google.com/settings
See if your device's visibility status is checked.
For the other person that I helped, didn't had his device displaying there. So he did a complete factory reset and started over, and thereafter his device got enlisted.
DJBhardwaj said:
I helped someone regarding the same.
Go here: https://play.google.com/settings
See if your device's visibility status is checked.
For the other person that I helped, didn't had his device displaying there. So he did a complete factory reset and started over, and thereafter his device got enlisted.
Click to expand...
Click to collapse
Thank you for your help but unfortunately this didn't help.
Appreciate the effort though.
dmorriss86 said:
Thank you for your help but unfortunately this didn't help.
Appreciate the effort though.
Click to expand...
Click to collapse
Did you install Android Device Manager from the play store on your device? I believe this has to be on any of your devices first before it will show up on the website.
Link: Android Device Manager
GreaterLesser said:
Did you install Android Device Manager from the play store on your device? I believe this has to be on any of your devices first before it will show up on the website.
Link: Android Device Manager
Click to expand...
Click to collapse
Yes it definitely is. It just keeps searching and searching and nothing is found. All location services are running on High Accuracy. Tried with and without wifi. Still no go.
dmorriss86 said:
Yes it definitely is. It just keeps searching and searching and nothing is found. All location services are running on High Accuracy. Tried with and without wifi. Still no go.
Click to expand...
Click to collapse
Did you ever get this fixed? I have the exact same issue right now. Doing my head in as nothing seems to fix it.
morganpugh said:
Did you ever get this fixed? I have the exact same issue right now. Doing my head in as nothing seems to fix it.
Click to expand...
Click to collapse
A user contacted me for the same issue. After he reflashed the stock firmware and logged his Google account into his device, the issue was resolved.
I am not sure if there is a particular cause for this, but it seems to be an issue only caused on firmwares shipped out-of-the-box.
DJBhardwaj said:
A user contacted me for the same issue. After he reflashed the stock firmware and logged his Google account into his device, the issue was resolved.
I am not sure if there is a particular cause for this, but it seems to be an issue only caused on firmwares shipped out-of-the-box.
Click to expand...
Click to collapse
Done that multiple times but sadly it hasn't fixed my issue
morganpugh said:
Done that multiple times but sadly it hasn't fixed my issue
Click to expand...
Click to collapse
Read the first comment I made at this thread. See if it helps.
DJBhardwaj said:
Read the first comment I made at this thread. See if it helps.
Click to expand...
Click to collapse
Yeah the phone is listed on Google Play settings just not in ADM or the beta signup page. I have tried everything I can find online to fix it. Clear data for a bunch of services, disable then enable remote flash, reboot, etc. Nothing has worked and it is really pissing me off now. Such a simple thing that should just work but nope
morganpugh said:
Yeah the phone is listed on Google Play settings just not in ADM or the beta signup page. I have tried everything I can find online to fix it. Clear data for a bunch of services, disable then enable remote flash, reboot, etc. Nothing has worked and it is really pissing me off now. Such a simple thing that should just work but nope
Click to expand...
Click to collapse
Tried disabling and enabling the visibility in the Google Play settings?
DJBhardwaj said:
Tried disabling and enabling the visibility in the Google Play settings?
Click to expand...
Click to collapse
Yup
morganpugh said:
Yup
Click to expand...
Click to collapse
I have searched a bit on Google and found two links. You can give a try.
1) http://android.stackexchange.com/questions/51753/phone-not-appearing-in-android-device-manager
2) http://www.androidauthority.com/issues-connecting-devices-android-device-manager-627125/
DJBhardwaj said:
I have searched a bit on Google and found two links. You can give a try.
1) http://android.stackexchange.com/questions/51753/phone-not-appearing-in-android-device-manager
2) http://www.androidauthority.com/issues-connecting-devices-android-device-manager-627125/
Click to expand...
Click to collapse
Yeah those are some of the links I found also. Followed all the advice on how to fix it yet nothing seems to do the job.
I am tempted to flash an older stock image onto the phone and see if it is an issue with the May update that is causing the problems.
---------- Post added at 08:28 AM ---------- Previous post was at 08:15 AM ----------
I am flashing the March factory image. Hopefully something happens!
morganpugh said:
Yeah those are some of the links I found also. Followed all the advice on how to fix it yet nothing seems to do the job.
I am tempted to flash an older stock image onto the phone and see if it is an issue with the May update that is causing the problems.
---------- Post added at 08:28 AM ---------- Previous post was at 08:15 AM ----------
I am flashing the March factory image. Hopefully something happens!
Click to expand...
Click to collapse
Google luck :good:
DJBhardwaj said:
Google luck :good:
Click to expand...
Click to collapse
Nope didn't work, still not registered in ADM but it is registered in Google Play
morganpugh said:
Nope didn't work, still not registered in ADM but it is registered in Google Play
Click to expand...
Click to collapse
You might wanna give a check to your Google account settings. See if you could find something related.
DJBhardwaj said:
You might wanna give a check to your Google account settings. See if you could find something related.
Click to expand...
Click to collapse
So I signed up for a new Google account and logged in on the phone and it added it to the new account ADM instantly! So it isn't a problem with the phone but something to do with my Google account. I have posted a question to the Google Nexus product forum, hopefully I will find a solution.
morganpugh said:
So I signed up for a new Google account and logged in on the phone and it added it to the new account ADM instantly! So it isn't a problem with the phone but something to do with my Google account. I have posted a question to the Google Nexus product forum, hopefully I will find a solution.
Click to expand...
Click to collapse
I hope you do. Every few day, I see a new user with this problem, so hopefully Google will look into it.
I've had the same issue for months. It first started with my 6P, then I got a Nexus 9 and while using my main account there is no entry in device manager for it also.
For both devices other google accounts work fine, so I'm convinced it's an issue tied to my primary google account. The only thing I can think of is I've reached some sort of internal limit on the number of devices associated with an account, due to the high number of flashes over the years. I can live with using an additional signed in account for device manager, but it's annoying. I'll be interested if anyone ever finds a fix!

Adds on P8

hello
I am getting adds all the time on my p8 and I did everything to remove it but did not succeed, tried all anti viruses and all add blockers. I even did factory settings and reinstalled every thing, all the apps are from Google play and all of them on my Samsung S3 and not doing any adds.
any suggestion or help
Thanks
*ads
Any free software that may have installed the ads?
potworny said:
*ads
Any free software that may have installed the ads?
Click to expand...
Click to collapse
Thanks for your answer, but my other phone have the same free apps and does not do the same. Most of the time I have these annoying ads.
Just install "AdAway.apk" and problem solved!
TrickTracy said:
Just install "AdAway.apk" and problem solved!
Click to expand...
Click to collapse
Thanks I did but did nothing.

If package disabler pro 6.3 stopped working for you here is the solution

I opened package disabler pro earlier and noticed it had stopped working. I searched the internet for a few hours and found this app.
MOD EDIT: LINK REMOVED
It has the update packages you can disable and works great for me. Hope this helps everybody!
XDA is being Scammed now?
Interesting !
What?
Disregard.
Worked Perfectly!
Mike_Disturbed_1992 said:
I opened package disabler pro earlier and noticed it had stopped working. I searched the internet for a few hours and found this app.
MOD EDIT: LINK REMOVED
It has the update packages you can disable and works great for me. Hope this helps everybody!
Click to expand...
Click to collapse
You're my hero! This worked flawlessly! Thanks!! I had trouble getting past the licence verification on all the other disablers. This one had all the files I needed. Do you happen to know if it still sticks after a reboot, or do I have re-disable them after doing so?
Nitemare3219 said:
Malware ****.
Click to expand...
Click to collapse
I wouldn't share malware with fellow Note 7 users. What makes you think its malware? Lookout? Because it says any app you try to install thats not from the playstore is malware lol
Mike_Disturbed_1992 said:
I wouldn't share malware with fellow Note 7 users. What makes you think its malware? Lookout? Because it says any app you try to install thats not from the playstore is malware lol
Click to expand...
Click to collapse
Well maybe it's not. I thought I read somewhere that it was harmful software, it's not in the Play Store at all, and the only people saying it works have less than 50 posts which is really fishy... But it's my only option so I tried it. The app does work, just hope it isn't some bad software...
The reason for my low post count.
Nitemare3219 said:
Well maybe it's not. I thought I read somewhere that it was harmful software, it's not in the Play Store at all, and the only people saying it works have less than 50 posts which is really fishy... But it's my only option so I tried it. The app does work, just hope it isn't some bad software...
Click to expand...
Click to collapse
To be fair, I've been mainly a lurker here at XDA, hence my low post count. I've been a member since 2009 if that puts your mind at ease. but I can understand how my post looked fishy. I've been banging my head against the wall for a couple weeks trying to figure out how to disable that darn update, so I was ecstatic when I saw the link to an apk that actually worked for me, so I felt compelled to log in and drop a line of gratitude
soon as I click software update to disable, the app freezes, says s package disabler has stopped working, then force closes.
does this with anything I click on to try to disable
black96ss said:
soon as I click software update to disable, the app freezes, says s package disabler has stopped working, then force closes.
does this with anything I click on to try to disable
Click to expand...
Click to collapse
You might want to try a factory reset if you're already fresh. You granted it device admin, correct?
Nitemare3219 said:
You might want to try a factory reset if you're already fresh. You granted it device admin, correct?
Click to expand...
Click to collapse
I have granted admin access.I can see all the apps that are available to disable. actually if I click on disable bloatware it will disable it fine. it only force closes when I click on an individual app to enable/disable. already tried factory reset no dice
???
Can I get someone with some knowledge of the note 7 being stuck at the logo screen to read my thread I posted in the questions and answers forum?
Mike_Disturbed_1992 said:
I opened package disabler pro earlier and noticed it had stopped working. I searched the internet for a few hours and found this app.
MOD EDIT: LINK REMOVED
It has the update packages you can disable and works great for me. Hope this helps everybody!
Click to expand...
Click to collapse
worked like a charm. thank you!
flexxx228 said:
Can I get someone with some knowledge of the note 7 being stuck at the logo screen to read my thread I posted in the questions and answers forum?
Click to expand...
Click to collapse
i did sort of...
try flashing your firmware in odin that might fix it.
short of that a factory reset which will wipe your device..which you said you didnt want to do.
Sent from my SM-N930W8 using Tapatalk 2
now says "license terminated" and enabled admin as well
Z51 said:
worked like a charm. thank you!
Click to expand...
Click to collapse
Is this still working for you? Can you open the app and still enable/disable apps?
Z51 said:
worked like a charm. thank you!
Click to expand...
Click to collapse
stljim2005 said:
now says "license terminated" and enabled admin as well
Click to expand...
Click to collapse
MOD EDIT: LINK REMOVED
Can you try this one and let me know if it works? I tried to remove the license verification from this version hoping it will work.
stljim2005 said:
now says "license terminated" and enabled admin as well
Click to expand...
Click to collapse
Mine says that too now. I tried fixing a customers phone and it's blocked.
Sent from my SM-G935T using Tapatalk
MOD EDIT: LINK REMOVED
Try this one and let me know if it works. Im trying to find a solution because i plan to keep my note 7 ive already had the imei cleaned lol
MOD EDIT: LINK REMOVED
I've also found this method that was confirmed working as of 1/18 you guys can try if you want. Please let me know if any of these work for you

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