Database Users

[POOL] Does your Nexus 7 have defects?

Does your Nexus 7 have defects?
Also post where did you buy your Nexus 7 from.
Mine is coming soon and I will tell.

pclov3r said:
Does your Nexus 7 have defects?
Also post where did you buy your Nexus 7 from.
Mine is coming soon and I will tell.
Click to expand...
Click to collapse
Mine came perfect.

The left side of my screen near the center makes a strange noise when I press down on it, almost like adhesive lifting.

This thread title has defects
No I'm sorry. I don't believe I have any dead pixels. Mind you, I didn't search for long. What freaked me out however was that I never got the USB drivers from the SDK. I'm good now though, rooted and runnin'.

100% ok here sexy n sleek
Sent from my Nexus 7 using xda app-developers app

The few bits of information about people having screens coming loose has me all paranoid. Mine makes a slight noise if the push on the lower right side of the device. But close examination makes it appear not to be the screen but the rear cover has a tiny bit of play (assume it is a slightly less than ideal retainer clip). I don't expect it to be an issue but if it does turn into one but the time I probably need to RMA it they should be further into the production cycle and hopefully past small issue like that.

There's already a thread like this
Sent from my Nexus 7 using Tapatalk 2

I'm not sure I would call one dead pixel "very minor". Could absolutely ruin things depending on where it is.

C6 from Gamestop with no issues so far.

thebobp said:
I'm not sure I would call one dead pixel "very minor". Could absolutely ruin things depending on where it is.
Click to expand...
Click to collapse
Yeah. I Agree with you here.

so 25% of users are reporting defects? damn.

Uh where do you get 25%?? More like 5-8%
Sent from my Nexus 7 using Tapatalk 2

feelinfroggy23 said:
Uh where do you get 25%?? More like 5-8%
Sent from my Nexus 7 using Tapatalk 2
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add it up... about 25%... lf course the numbers aren't that great lol.

Keep in mind, I am simultaneously knocking on a huge piece of wood as I type this, but my Nexus that I purchase at Gamestop is brilliant. No issues at all to speak of. Hope it stays that way and that all of you who got defective units get them replaced soon. Cheers.

chris.wueste said:
Keep in mind, I am simultaneously knocking on a huge piece of wood as I type this
Cheers.
Click to expand...
Click to collapse
TMI

This is what I'm afraid of ... had the first transformer and that device was just rubbish .
What makes me thinking is that all the issues I had on transformer are showing up with nexus .
1. Loose screen (in transformer at first no problem after a week I could feel it being loose when grabbed . After 3 weeks screen collapsed and from the top of the edge to the screen surface there was like 2-3mm difference
2. Light bleeds ... had it all over the screen. That was an IPS screen.
3. Screen not stuck properly top right corner . When looked at the screen under about 160 degrees (pretty much looking at the screen when its flat) the actual screen was off by 3-4 mm from the main glass and could see the light coming through
4. Dead pixel. One but that's it .
And that was just one single device ... makes me wonder how Asus build this one when I read all the comments
Sent from my Galaxy Nexus using xda premium

Wha? Where did u even get those calculations???
Sent from my Nexus 7 using Tapatalk 2

My left side was dodgy - but easily clicked back into place. Now it's perfect

exzacklyright said:
add it up... about 25%... lf course the numbers aren't that great lol.
Click to expand...
Click to collapse
Damn right I would say 25%. I got the rising screen on the left. Read in another thread if u apply enough force it should click and stay down... pooooooooor quality control to be honest.
Sent from my GT-I9100 using xda premium

MattSkeet said:
This is what I'm afraid of ... had the first transformer and that device was just rubbish .
What makes me thinking is that all the issues I had on transformer are showing up with nexus .
1. Loose screen (in transformer at first no problem after a week I could feel it being loose when grabbed . After 3 weeks screen collapsed and from the top of the edge to the screen surface there was like 2-3mm difference
2. Light bleeds ... had it all over the screen. That was an IPS screen.
3. Screen not stuck properly top right corner . When looked at the screen under about 160 degrees (pretty much looking at the screen when its flat) the actual screen was off by 3-4 mm from the main glass and could see the light coming through
4. Dead pixel. One but that's it .
And that was just one single device ... makes me wonder how Asus build this one when I read all the comments
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yep sorry to confirm, but I have the "loose screen issue" with my Nexus 7.
It's a device from Google I/O, so it could be that this this batch was put together in a hurry, and that caused the defect, but it's still a bummer, that it's not even a month old, and this happens. There's no way of returning it, because I'm in the EU...
Oh yeah, it's one of the few ones with a white back. The white is rubbing off where it sits on the table and where you hold it with your hand. The base black is slowly emerging.
I hope the ones people actually buy will be better manufactured...

Different issue but just as irritating

Just got my third n7. I've had a c60 model and a c70 model both with the screen lift issue. Finally got a replacement to the replacement today and was delighted to see no problems...until I turned it on.
Immediately the screen looked dimmer.
I've now done a side by side comparison, checking whether it is the auto light sensor but its dimmer on all settings.
Has anyone else noticed this? Is it a result of different screens they are using or have I just got another duff model?
I've attached a picture showing both on the lowest light setting so hopefully you can see I'm not just being paranoid.
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Man that sucks looks like you might have to replace it again...
I just went thru same thing except my C6 screen was good, battery was bad. 2nd one was C7 and that had the lift, I just exchanged it today (got mine at Gamestop) for another C7 which seems good so far.

I was being a bit stupid actually because I had a thought that the c70 thing meant they were using different screens now, but just after I posted I realised that both those in the picture are c70s.
I suppose this means that it is a genuine fault.
Perhaps I'm being really unlucky but I think I might get a refund from google and go buy it from a proper shop where I can have a look before buying

stanleywinston said:
I was being a bit stupid actually because I had a thought that the c70 thing meant they were using different screens now, but just after I posted I realised that both those in the picture are c70s.
I suppose this means that it is a genuine fault.
Perhaps I'm being really unlucky but I think I might get a refund from google and go buy it from a proper shop where I can have a look before buying
Click to expand...
Click to collapse
It's not uncommon for a manufacturer to use different panels. Just do a search on the HTC sensation having different panels, also the HTC MyTouch 4G, and I believe the Xoom when it first came out had panels from two different manufacturers

That's more worrying. That might mean its pot luck whether people get a good one or not. You would think that Google/Asus would be aiming for consistency.
Its a shame really because this is a cracking device if only I could get a decent one. This is also the first one I've had where the power button and volume buttons are nice and clicky!

How do you know which model you have?
Sent from my Nexus 7 using Tapatalk 2

riot1031 said:
How do you know which model you have?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Look on the box. They are talking about the first few characters of the SSN.

I just ran through my towns stock... [email protected] Meyer, [email protected], [email protected] all 7 had screen lift.. c70,c60 didn't seem to matter.. I never even turned em on, just had them open em while I was in the store.. huge bummer. Also waiting for refund to clear on the preorder I had.. that's 0-8!! Can I hate Asus now?
Sent from my ADR6425LVW using xda premium

Yes I had this!. Believe it or not I believe it's the brighter one that is defective. I've had 4 different nexus 7s now, and only one of them was significantly brighter than all the rest, even on lowest setting. At first I thought it was better, till I tried reading in the dark and found it was super uncomfortable. I installed lux, which helped dim it, but since it's a filter it made my eyes hurt having it, I still don't know why. On top of that, I noticed it had light bleed on the left side.
Somewhere on these forums I posted a picture of the bright one next to one of the other ones, just like you did, I will try to find the pic and come back here and post it.
I just got my replacement for the ultra bright one, and it is dimmer on lowest setting just like the others, but based on what I've seen this is how it should be. I think I am finally done with the exchange game, this one has a slightly raised left screen, but no squishyness or sponginess, no light bleed or dead pixels, and not much flickering even at lowest brightness on Google maps. I'm keeping this one
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 11:24 PM ---------- Previous post was at 11:12 PM ----------
Here is the post where i mention it:
http://forum.xda-developers.com/showpost.php?p=29968847&postcount=299
And attached is the pic of the bright one next to one of the other three that were all dimmer on general:
http://forum.xda-developers.com/attachment.php?attachmentid=1250101&d=1344468921
Sent from my Nexus 7 using xda app-developers app

OK, maybe its not as simple as I first thought then. Although I would say that my overwhelming impression of this new one is that it is too dim and I've never thought that from looking at my previous ones or ones that friends have. Certainly my previous ones are not painful to use in the dark.
Its difficult to say without lining them all up and comparing but there is a possibility here that you had a defective model that was too bright, I have a defective model that is too dim and all the others are just right - the goldilocks models

and this is exactly what i imagined happening as soon as i heard asus was making the tablet, sigh, i still bought one, and i will exchange it when the screen bothers me enough, but I am afraid of the result of going through the same level of nightmare

Mrglass86 said:
and this is exactly what i imagined happening as soon as i heard asus was making the tablet, sigh, i still bought one, and i will exchange it when the screen bothers me enough, but I am afraid of the result of going through the same level of nightmare
Click to expand...
Click to collapse
True enough. I've got an original transformer which I had 4 attempts to get a fully working, non light bleeding, non creaking, keyboard holding charge, speakers working model. I eventually gave up and settled for the last one they sent me which still had light bleed and an I'll fitting shell. The charger packed up when it was a year and a week old so at least I know it won't bother me again.
Not sure what happened to Asus, their netbooks used to be really well built and last forever, I've got a six year old one that the other half uses every day. You would have thought that it would be cheaper for them to invest a bit in quality control than all this shipping of replacements and reconditioning all the faulty ones

stanleywinston said:
OK, maybe its not as simple as I first thought then. Although I would say that my overwhelming impression of this new one is that it is too dim and I've never thought that from looking at my previous ones or ones that friends have. Certainly my previous ones are not painful to use in the dark.
Its difficult to say without lining them all up and comparing but there is a possibility here that you had a defective model that was too bright, I have a defective model that is too dim and all the others are just right - the goldilocks models
Click to expand...
Click to collapse
I think you are right. If you think it's too dim in general, and not just because you put them side by side at lowest brightness, then that is not good. It's frustrating but if you are willing, keep trying. I think I finally found one that I can live with, after four tries!
Sent from my Nexus 7 using xda app-developers app

Very small screen lift, not sure if worth returning

Hi all,
The nexus 7 is my first foray into the world of android, and I'll have to say I'm impressed. My iPad sits at home these days, while my nexus goes everywhere with me! Its a fantastic tab!
I seem to have an almost perfect device, I'm only getting a miniscule amount of screen lift on the left middle, its only, I wouldn't even say its its a mm, its only ever so slightly above the bezel.
So considering that, and everything else is perfect, and the store I bought from would ask me to send t back to Asus, is it worth all that trouble considering that its only a small lift, or will it get worse and one day it will pop up and the screen will shatter into a billion tiny expensive bits?
I know I can only decide, but looking for your comments
Thanks!
Sent from my Nexus 7 using xda app-developers app

Well I've had slight lift like you and it hasn't got any worse or damaged the screen in any way.
Its just whether it bothers you enough to go through the hassle of sending it back.
The store should replace it themselves though since that's where you bought it from.

alexhaden said:
Hi all,
The nexus 7 is my first foray into the world of android, and I'll have to say I'm impressed. My iPad sits at home these days, while my nexus goes everywhere with me! Its a fantastic tab!
I seem to have an almost perfect device, I'm only getting a miniscule amount of screen lift on the left middle, its only, I wouldn't even say its its a mm, its only ever so slightly above the bezel.
So considering that, and everything else is perfect, and the store I bought from would ask me to send t back to Asus, is it worth all that trouble considering that its only a small lift, or will it get worse and one day it will pop up and the screen will shatter into a billion tiny expensive bits?
I know I can only decide, but looking for your comments
Thanks!
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I'm in the same situation. It's not big, but at the same time it's a little bothersome. I tried some of the fixes but they only worked temporarily for me. I decided to call Google and they are going to send me another tablet, however, they are backordered again (I called 3days ago, still hasn't shipped). Now that I've had some time to think about it, I'm actually kind of scared that the new 1 will be worse or something, but we shall see. The rest of my tablet works fine, it's absolutely wonderful.
Sent from my Nexus 7 using Tapatalk 2

Thanks, too to see its not just me thinking like that, I think I'll keep it, but keep an eye on it and see if it gets any worse then get it replaced.
I've been playing with dosbox, I'm reliving my youth! Eye of the beholder and ultima underworld working perfect!!!
Sent from my Nexus 7 using xda app-developers app

This is the lift I have, I'm keeping the tablet:
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Feel free to see how I fix it, but honestly I'm not sure it was worth the trouble.
http://forum.xda-developers.com/showthread.php?t=1875801

I used my trusty Swiss army knife magnifier and saw a screen lift on my ssn c8o . I personally would not return it unless the problem got worse.
Sent from my Nexus 7 using Tapatalk 2

Is it normal that I really don't see any lifting on the pics? I must have poor eyes ehh... :banghead: or maybe because I watch them on my phone..
Sent from my Galaxy Nexus using xda premium

fushla said:
Is it normal that I really don't see any lifting on the pics? I must have poor eyes ehh... :banghead: or maybe because I watch them on my phone..
Click to expand...
Click to collapse
I've circled the offending area.
Although TECK's lift is minor, it would be easy to spot if the photo were taken from a lower perspective. Checking from the right side is useful because it's easy to see where the black display is raised enough to eclipse the thin, silver line of the left bezel. The perspective in his photo is too high to accentuate the flaw because you can peer over the lifted glass and see the bezel.
Here are some other examples.

I honestly think this is an issue with the Nexus 7 in general, and that some people notice it and some don't (and some just don't get it warm enough for the side to pop up). I have it but I am certain that I wouldn't have even noticed if I hadn't read about it on the internet, so I try to ignore it. Unless it's obvious or gets in the way in any way, I'd say make do, this is the sort of downside to expect from a tablet half the price of the competition.

pxlitup said:
I've circled the offending area.
Although TECK's lift is minor, it would be easy to spot if the photo were taken from a lower perspective. Checking from the right side is useful because it's easy to verify where the black display is raised enough to eclipse the thin, silver line of the left bezel. The perspective in his photo is too high to accentuate the flaw because you can peer over the lifted glass and see the bezel.
Here are some other examples.
Click to expand...
Click to collapse
Ohh.. okay now I see it... looks very creepy IMO.. and I'm pretty sure it WILL get worse a few days/weeks/months later.. that's sad.. but okay, nothing in life is perfect.. so .. I'm sure I will also get my nexus 7
Sent from my Galaxy Nexus using xda premium

Lol, I just tried to take a photo of mine, couldn't see it in the piccy, but I wouldn't have even noticed it if I hadn't been looking.
Its something I can live with, if it looks like its getting worse, its going back but at the moment, I'm a happy bunny
Sent from my Nexus 7 using xda app-developers app

fushla said:
Ohh.. okay now I see it... looks very creepy IMO.. and I'm pretty sure it WILL get worse a few days/weeks/months later.. that's sad.. but okay, nothing in life is perfect.. so .. I'm sure I will also get my nexus 7
Click to expand...
Click to collapse
Don't fret. The Nexus 7 with minor lift is still best in its class, and flawless ones do exist.
Worst case scenario, there is a very, very low risk of the glass cracking during normal use, but if you're under the Play store warranty I think you should be covered for that. Just to be on the safe side, however, I would encourage anyone with screen lift to document it with pictures and/or video. That way, in the unlikely event that it ever does cause a problem, you'll have evidence to support your claim.
The really low quality attachment I posted before, the middle one, was my own Nexus 7. I tried three times for a flush screen, and that was the best of the three. At this point I'm wishing I'd kept it, so take that for what it's worth. I returned the third and final one because there was distortion when pressed along the left side.
Here are a couple photos by users with better luck than myself. They do exist.

I took a photo of the screen lift just in case the thing cracks and the store blames me
Sent from my Nexus 7 using Tapatalk 2

anyone else see grid of silver dots in sunlight?

Hey everyone,
My nexus 4 screen shows a perfect grid of silver dots when I am in sunlight. It seems to happen at certain angle. Is anyone else experiencing this? Thanks

It's normal, it's just the touch screen digitiser - same with my One X

Thanks for the quick reply! Good to hear there isn't a problem.

Yeah that's just the digitizer. It has something to do with LG moving the screen closer to the glass so the digitizer is more visible than past phones

The only thing that sucks about that is if the screen breaks so does the digitizer
Sent from my Nexus 4 using xda app-developers app

What about when the screen is off? mine has grid of dots on the screen is off and i can see it also when it is on. thought first it is a stain under the screen protector but it is not.

Thats LCD IPS for ya

I just went to a Telus store to get a new micro SIM, and looked at the screens of the HTC One X+, Galaxy S3 and Note2, couldn't see this grid pattern on any of them. I don't see it on mine if I'm in a room with no sunlight, but soon as there is sunlight its very noticeable. Walking outside soon as I take my phone out its all I can see. I'm worried I have something wrong or defective.
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Canadaka said:
I just went to a Telus store to get a new micro SIM, and looked at the screens of the HTC One X+, Galaxy S3 and Note2, couldn't see this grid pattern on any of them. I don't see it on mine if I'm in a room with no sunlight, but soon as there is sunlight its very noticeable. Walking outside soon as I take my phone out its all I can see. I'm worried I have something wrong or defective.
Click to expand...
Click to collapse
Nope, that's completely normal. Don't worry

klvnhng said:
Nope, that's completely normal. Don't worry
Click to expand...
Click to collapse
If that is normal take a photo of your phone with the same thing. I have not found any hi-res images of the Nexus 4 with this sort of pronounced visible grid pattern.
I contacted Google Play support via chat and they said it's not normal and I should RMA. But I'm still not 100% confident Its a defect and my replacement won't just be the same.

that is normal, there is actually two patterns, the silver dots and one with rectangle boxs like lol, not sure how to describe it. your phone is fine.

Its normal. I had the HTC inspire 4g, and the lg optimus g and they had the same thing.
Sent from my Nexus 4 using xda premium

Then why does no other phone have this visible? I compared it side by side with a HTC One X+, Galaxy S3, Note2 and none of them had any visible grid of tiny rectangles.
None of the photos I've seen of the Nexus 4 screen have any of this visible. Its not just with sunlight, any light makes it visible, almost has a textured look.
If this is normal then I'm really disappointed in this phone, seems like a glaring difference between the it and the other popular phones, that's why i think its not normal, i never saw any reviews mention anything like this.
If i take a photo of my phone at either of these angles I could clearly see the grid, but these 2 random photos show nothing
http://3.bp.blogspot.com/-ssMeP0mCv...600/Google+Nexus+4+Wallet+Case+Review+(1).jpg
http://bestboyz.de/wp-content/uploads/2012/11/Photos-Google-Nexus-4-4.jpg
I can sometimes in the correct light and angle see the shinny silver dots, this is no what i'm talking about and not what my photo clearly shows.
https://lh6.googleusercontent.com/-eA4J8jHPBw0/UQhCP9-jZnI/AAAAAAABczQ/etrGO4JDT-c/s845/DSCN0964.JPG
The pattern is a grid of rectangles in this type of shape (excluding dots)
........|
..===|===
====|====
..===|===
........|

Why in the world does it matter if you can't see them when the screen is on? The Samsung screens are a completely different types of screens.
Sent from my Nexus 4 using xda premium

Canadaka said:
If that is normal take a photo of your phone with the same thing. I have not found any hi-res images of the Nexus 4 with this sort of pronounced visible grid pattern.
I contacted Google Play support via chat and they said it's not normal and I should RMA. But I'm still not 100% confident Its a defect and my replacement won't just be the same.
Click to expand...
Click to collapse
Its NORMAL.
Sent from my Nexus 7 using Tapatalk HD

El Daddy said:
Its NORMAL.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
+1
As usual, customer support is useless.

Normal due to NO gap in between digitizer and glass paneling. LG did this intentionally and is why you can see it. Other manufacturers DONT do it due to being able to see digitizer. LG did it intentionally and it is normal.
Sent from my SPH-L710 using Tapatalk 2
---------- Post added at 03:47 AM ---------- Previous post was at 03:39 AM ----------
Also the reaspning behind WHY digitizer is useless after glass paneling breaking versus SIIIs paneling and others still being functional. Because the glass paneling doesn't automatically break digitizer when breaking because of the gap.
Sent from my SPH-L710 using Tapatalk 2

lyall29 said:
Why in the world does it matter if you can't see them when the screen is on? The Samsung screens are a completely different types of screens.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I said I can see it when the screen is on, even with a tilt as little as 5 degrees. My friend who also has a Nexus 4 says his is not that noticeable and can only see it with a much greater tilt degree.
If this is normal why did the Google tech support say its not normal and told me to warranty my phone? But I know the tech support is probably not great and they might just say that to anything. But I sent them the photo of my screen and that's what they said.
So I really don't know what to think, people in this thread say its normal, but Google support says its not...
I really don't want to go through the hassle of sending in my phone for warranty if I just get back a phone with the same quirk.
As I posted before, why don't some others post some angled photos of there screens in daylight.

Who knows why they say that. If you believe them then go to town and quit asking us why. Believe them and get a replacement with the same thing lol. People ask questions on here and then get an answer and don't believe anything they get as a response haha
Sent from my SPH-L710 using Tapatalk 2

Canadaka said:
I said I can see it when the screen is on, even with a tilt as little as 5 degrees. My friend who also has a Nexus 4 says his is not that noticeable and can only see it with a much greater tilt degree.
If this is normal why did the Google tech support say its not normal and told me to warranty my phone? But I know the tech support is probably not great and they might just say that to anything. But I sent them the photo of my screen and that's what they said.
So I really don't know what to think, people in this thread say its normal, but Google support says its not...
I really don't want to go through the hassle of sending in my phone for warranty if I just get back a phone with the same quirk.
As I posted before, why don't some others post some angled photos of there screens in daylight.
Click to expand...
Click to collapse
You must have some kind of bionic vision. You aren't related to the six million dollar man are you?
Sent from my Nexus 7 using xda premium

[Q] Does this give me enough reason to replace again?

Hey there,
I got the Nexus 4 in first ever batch luckily and it had a Camera rattling issue stronger than most other people's (see here: https://www.youtube.com/watch?v=78EGLJcPuoA)
I got that phone replaced and my replacement has been in my hands for 19 days now. This one has a different set of problems though. The first is that the camera rattle still isn't fixed, but it isn't nearly as bad as my original one. The second problem is that I've noticed a pixel that is a few shades lighter than the rest, but it can only be noticed on angles - looking straight on to the device doesn't show anything.
So what do you think? Should I ask for another replacement and see if 3rd times the charm?
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DarkRyoushii said:
Hey there,
I got the Nexus 4 in first ever batch luckily and it had a Camera rattling issue stronger than most other people's (see here: https://www.youtube.com/watch?v=78EGLJcPuoA)
I got that phone replaced and my replacement has been in my hands for 19 days now. This one has a different set of problems though. The first is that the camera rattle still isn't fixed, but it isn't nearly as bad as my original one. The second problem is that I've noticed a pixel that is a few shades lighter than the rest, but it can only be noticed on angles - looking straight on to the device doesn't show anything.
So what do you think? Should I ask for another replacement and see if 3rd times the charm?
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Yes. Make Google pay for terrible choice of using lg.
Sent from my Nexus 4 using xda app-developers app

as long as you have a backup phone and can wait for the rma to arrive do so

Im on my second phone and both of them has had that same problem in different areas, and drives me crazy so Im sending it back for a third. Is this common spread issue with other peoples? I think most all of them have it? I have very good vision so that doesn't help seeing these artifacts ether!

I have a feeling that these phones are just basically being transferred amongst you guys?
Most people are perfectly happy with their phone, a lot of people keep getting bad phones RMA after RMA , plus they don't even have enough phone to ship to people who already paid for it so... replacement phones must come from somewhere else, isn't it?

Will call them up today then.. what's also weird is that my money was returned for the replacement cost, but according to google wallet the transaction is still pending. Anyone know how long the RMA transaction takes to finally clear? I don't like the idea that they may take out $400 from an account that doesn't usually have $400 in it. #australian
EDIT: Done. Took 5 minutes on the phone and they said they'd get it sorted out straight away for me. Still waiting on the email with instructions but it sounds like it will be all sweet

I would've requested a replacement right away.

So it took 3 phone calls but I've finally got a second replacement on the way.
Hung up on them the first time
Called back and the rep said that they have to forward my information onto a specialist, they can't hand out free replacements anymore, then he never did.
Called back a day later and the lady helped me out in a few minutes, got my email with instructions from the specialist within half an hour

so is this an isolated issue? the last two have had this on mine? waiting for the 3rd and i have a feeling it will also have this defect.

My nexus 4 has the camera rattle. My first 1 also had the camera rattle (so I think it's just the design) My Galaxy S2 (ATT) also rattled with the camera some, just not as much. It's how the cameras are made.
Having a single pixel kind of sucks on a screen so small, but with so many pixels, even monitor and tv makers say you need so many dead pixels in a sized area to warrant a replacement. This is a 720p display and has as many pixels as some 40" televisions

A faulty pixel? C'mon, that's no reason to replace your phone. Almost every screen has at least one faulty pixel. And I believe almost everyone has the camera rattle, just like almost everyone has the speaker buzz (which you don't hear anyway unless you hug your phone with your ears).
My advice, just ignore it and learn to live with it. No device is perfect. No phone, no TV, no monitor. In a few weeks/months you will get scratches that are far worse than one faulty pixel, and you will have to live with that too.
I know the feeling of getting something new and wanting it to be perfect. When I got my first smartphone (Nexus S) I had two faulty pixels. I couldn't stop looking at them. But then I did. And I haven't noticed them since.
I bet that if you do RMA, your replacement will have the same or another defect.

Androyed said:
A faulty pixel? C'mon, that's no reason to replace your phone. Almost every screen has at least one faulty pixel. And I believe almost everyone has the camera rattle, just like almost everyone has the speaker buzz (which you don't hear anyway unless you hug your phone with your ears).
My advice, just ignore it and learn to live with it. No device is perfect. No phone, no TV, no monitor. In a few weeks/months you will get scratches that are far worse than one faulty pixel, and you will have to live with that too.
I know the feeling of getting something new and wanting it to be perfect. When I got my first smartphone (Nexus S) I had two faulty pixels. I couldn't stop looking at them. But then I did. And I haven't noticed them since.
I bet that if you do RMA, your replacement will have the same or another defect.
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I would RMA for faulty pixels, but certainly wouldn't for a rattle.
As a previous poster mentioned, it is peculiar that some users are RMAing 3 or more times whereas most users have perfect devices.
I think it probably says more about the user than the way that device is built or how RMAs are processed.
Sent from my Nexus 4 using xda premium

drpepe said:
I would RMA for faulty pixels, but certainly wouldn't for a rattle.
As a previous poster mentioned, it is peculiar that some users are RMAing 3 or more times whereas most users have perfect devices.
I think it probably says more about the user than the way that device is built or how RMAs are processed.
Sent from my Nexus 4 using xda premium
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"I think it probably says more about the user than the way that device is built or how RMAs are processed."
It does.

drpepe said:
I would RMA for faulty pixels, but certainly wouldn't for a rattle.
As a previous poster mentioned, it is peculiar that some users are RMAing 3 or more times whereas most users have perfect devices.
I think it probably says more about the user than the way that device is built or how RMAs are processed.
Sent from my Nexus 4 using xda premium
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so are you saying that we are picky? or we did that to the display? Im not new to technology I know nothing is perfect, I dont really care about the rattle. However I like to look at a nice screen on a small screen with stuck pixels it stands out and bugs the crap out of me because thats what my eyes go to. I have had smartphones from windows phones when they first came out to the first android G1, ipad, ipod touch, whatever I can live with most defects just not pixels ones. So I was trying to gauge whether most everyone has stuck pixels or just a few.