[Q] When makeing a call - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

When I make a call or receive one while talking I notice different apps will open, usually beginning with the world clock??? It seems to be due to touching my face to the screen. Can anyone give me suggestions?? My service provider is Sprint, last phone was a G nexus never experienced this problem with that phone.

I noticed this too. I found out (personal experience) was that it has a ton to do with having a larger screen and not giving the screen time to turn off or pressing the home key so I wouldn't hit the dialer. My solution was a quick tap of the power key to turn off the screen and no more apps popping up.

DarqAnshin said:
I noticed this too. I found out (personal experience) was that it has a ton to do with having a larger screen and not giving the screen time to turn off or pressing the home key so I wouldn't hit the dialer. My solution was a quick tap of the power key to turn off the screen and no more apps popping up.
Click to expand...
Click to collapse
Thanks', I'll give that a try, guess this must not be a big problem, wonder if it may be an issue with our phones, not all S 4??

There is a setting in my device/call to enable Turn off screen during calls. The only trick with that is trying to access the pull down menu while in a call. You just have to make sure you avoid the proximity sensor so it doesn't turn off the screen.
Sent from my SPH-L720 using Tapatalk 4 Beta

Related

Screen Lock issue with HD2

After i hang up on a call (when the phone is in sleep mode and the screen is locked) the screen unlocks. this is quite contrary to what is mentioned in the phone manual chapter 1 page 45. this becomes an issue since i use a bluetooth headset and the phone remains in its sleeve/case and after every call, a whole bunch of applications will launch since the case is in contact with the screen. have i overlooked some settings or are there other owners who have faced this issue?
ideas and suggestions welcomed
did you check it out if any of the hardware buttons being pressed against the case hence wakening up the phone.?
i had it to only closed al my apps in taskm and it stoped flickering
My HD2 is also behaving in the same way even in controlled test conditions - the phone unlocks when a call comes in (I'm presented with slide to accept or reject call) The phone unlocks during the call, but fails to lock again on disconnect (either by pressing "end call" or hang up via bluetooth).
Can anyone verify this? Is it interacting with something I installed?
I believe I found a (complicated) workaround.
What I want: leave HD2 inside pocket, answer calls with bluetooth headset, hang up and phone will go back to lock.
Problem: After I hang up using bluetooth or press the big red "End Call" button or the other party hangs up, the phone stays unlocked! It stays powered on and all kinds of buttons gets clicked.
Practically all lock sw uses their own lock screen (which I don't want to install). CSDevCtrl does not trigger by phone. TouchLockPro uses its own transparent lock screen but can respond to phone events. Using the !SUSPEND for TAPI\Ended under settings does not seem to work when the screen dims about 50 secs into the call.
Solution: Use TouchLockPro together with LockAndOff. Get TAPI\Ended to run LockAndOff will turn phone off, whether by bluetooth, big red "End Call" button, or the other party hangs up.
BTW: I think there is some confusion on whether the phone locks when you
1. press the big red "End Call" button, or
2. the hard "End call" button
in the forums.
I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.
linivan said:
I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.
Click to expand...
Click to collapse
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)
johncmolyneux said:
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)
Click to expand...
Click to collapse
My proximity sensor does not work, when I am getting a call my screen turn off and when I am taking the phone out from my face it turn on only when I am out side at the sun!! the screen stay off when I am inside room. I tested it with flsh light and it is working also.
I have a T-Mobile US version of the HD2. I am having the same problem when using the bluetooth system in my car. After answering or making a call the phone stay unlocked. And then starts making random calls while I am driving!!!!
There has got to be an easy fix for this!!!
Buy pocketshield, problem solved.
i have this unlock problem with 1.48 rom and i solve it by pressing start button and lock. after that everything works fine unless i change theme in settings. then just repeat first step.
Solved
Same trouble with me until I use the following software. I tried it and it's almost perfect. unzip it and just copy to your HD2, run CallerLoc.exe and click Yes, you'll find:when you hang up, or he/she hang up a call, or a call is established, the screen will turn off.
Why say 'almost perfect', the software is in chinese, but the filename is in english. and it's a call location software but with the function we need.
To stop or before you delete the software, run Callerloc.exe and click Yes again.
Hope this will help you. Sorry I don't find a English version of this software. I esure and I'm using this software perfectlly with my Leo.
theciscokid said:
Buy pocketshield, problem solved.
Click to expand...
Click to collapse
Same for me
Greetings.
I understand this is quite an old thread I'm digging up but I need a little help as well and I didn't want to start a new topic just for that.
I've this silly problem, appeared right out of the blue:
You all know the standard manila behavior, when the phone is idle, the screen first dims and after some more time, depending on your preferences, the screen locks. It also locks if you press the power off button. This all was happening to me till this morning.
I added an event in the calendar (the only change I made today) and after that, my phone dims and then goes in sleep mode after the designated period of time, but DOESN'T lock!!! It doesn't even lock when I press the power off button. I can still lock it by pressing Start and then lock or by press and hold the power button and choose the lock phone option. So one would say that it's still operational, so why bother about it, but I kinda liked the standard function and I have to freaking idea why it changed!!!
I'd be most appreciative if you could offer some help with that.
Oh, I forgot to mention. Soft reset didn't solve the problem. Erasing the calendar event didn't either.
My phone runs the factory ROM (1.66.482.1 ELL), I haven't changed anything other than user settings (yeah, I'm a noob... )
Thanks in advance!
Nasos
Pocketshield could be the end of your problems. You can try it for 10 days and see how it goes...
But why do I need to buy third party software in order to revert my phone to it's original operation?
No, this is not the answer I am looking for. I was wondering if you know of any kind of settings that might have changed by accident and caused this undesired behavior.
Thanks.
The best to return to normal operation would be a hard reset. Or you can spend a while trying.
You can try
HKLM\Software\Microsoft\Shell\Lockscreen\Enable=1
HKLM\Software\Microsoft\Shell\Lockscreen\Active=1
Thank you very much. I opted for the hard reset option... I hope it stays ok this time!
My HD2 also had some strange unlocking and unwanted calling.
I noticed it appeared when using the android style lockscreen.
When I changed back to the original one, problem solved
i had this too. the andriod lockscreen seems to be a bit buggy last time i used it, i accidentially called 7 random numbers

issus on the unlock screen

feel lag on when is unlocking. did any one having a same problem with me??
please delete this post...
The unlock swipe would lag for the following reasons:
1. Your wifi was turned on but is off because of screen being off. You turned on the screen which makes the phone re-enable wifi and connect to a network. This process will lag the swipe animation.
2. You used some kind of app (ie. JuiceDefender) that would disable APN (3G) when your screen is off. Turning the screen on again will make the phone to try to reconnect to 3G and this will also lag the swipe animation.
3. You just turned on your phone and because things are still loading at startup, doing the swipe will lag.
Tip: Try to wait for 5 seconds after turning the screen on and then do the swipe motion. It should go back to normal.
If none of that applies to you, do a factory reset =)
this is my second time to hard reset it but still the same.
I often find that swiping doesn't unlock the phone; the arrow won't go all the way to the edge of the screen (it sometimes just stops halfway). When that happens, I press the power button to lock the screen, then try the process again. 9 times out of 10 it'll work fine the second time.
This happens when the WiFi is off, and I am not using any APN software, nor have I just switched the phone on.
It doesn't really bother me, unless this happens when a call comes in, and I can't answer it! (it often takes me a few swipes to answer a call, and I have to swipe it slowly and carefully)
shanespencer said:
I often find that swiping doesn't unlock the phone; the arrow won't go all the way to the edge of the screen (it sometimes just stops halfway). When that happens, I press the power button to lock the screen, then try the process again. 9 times out of 10 it'll work fine the second time.
This happens when the WiFi is off, and I am not using any APN software, nor have I just switched the phone on.
It doesn't really bother me, unless this happens when a call comes in, and I can't answer it! (it often takes me a few swipes to answer a call, and I have to swipe it slowly and carefully)
Click to expand...
Click to collapse
you might have a problem with your screen where some parts wont respond to your touch
download any drawing programs " i find magic marker " is the best from the market place. its free. and tap dots all over your screen, if there is/ are parts that doesnt response to your tap from the first time, that means u have problem with the screen and its not accepting your touch input. which is why your swipe doesnt go all the way sometimes.
Yes there is lag on the unlock screen. I see it as just bad programming by SE.
-------------------------------------
Sent via the XDA Tapatalk App
My swype keep changing direction, anyone nows how to set it to a particular side?
@mirdones - it changes sides when you start with your finger at the top of the swipe arc and slide your phone across the screen (left to right or right to left)..
@everyone - my swipe unlock occasionally stops about 3 quarters of the way along.. all I do is re-swipe from where it stopped and it's fine - that said, it doesn't happen as much now that I have stopped using task killers and startup auditor.
I find that instead of a slow swipe more of a flick works well for me.
Does anyone know if its possible to disable the se lock and just use the android one?
gavriel18 said:
Does anyone know if its possible to disable the se lock and just use the android one?
Click to expand...
Click to collapse
...would love to know this too

Lock Button (lock phone while in use)

Any tips or tricks on how to lock the phone while using the phone, since it has no top lock button
thanx in advance
godman_8 said:
Any tips or tricks on how to lock the phone while using the phone, since it has no top lock button
thanx in advance
Click to expand...
Click to collapse
if you are using the phone the proximity sensor will turn off the screen once it touches your face to prevent screen buttons from being pressed.
for some reason I turn turn off the Phone Connection (pretty much like airplane mode) while in the phone and it happens a lot, and it bothers, so I was wondering how to lock it to bypass this issue
You gotta make sure that you are on the dialer when you put it upto your face, anywhere else and the proximity sensor won't do anything. I have a terrible habit of hitting home, then opening a dozen programs while talking to someone cause my screens hittin my ear. Just make sure that you are on the call screen before moving it to your head and it should do the rest.
sounds good nuff, i'll try to keep that in habit, so used to android devices with a lock button lol, thanks guys
I just hit the notification bar an then hit lock at the bottom of the screen while talking on the phone, now I use Inesoft phone.

[Q] touch screen sensitivity

Is sensitivity adjustable? My phone is constantly calling people on my contact list, or texting them paragraphs of jibberish. And jumps around from screen to screen "on it's own".
When I take it out of the case,it's awake, and it's on any one of who knows what page. And my apps are moved around, like I held my finger on one of the apps on my home page and dragged it to another page (panel)
When I turn the phone on, or take it out of the case, almost always the big weather and time app is gone from my home page. I have to find it, and drag it back home.
Before I put my phone in my belt case, . . . because I'm having this problem . . .
1). I turn off all apps. (Hold the select button down a few seconds. Then swipe off all open apps.)
2). I make sure it's on the main desktop page, and put it to sleep. (Press OFF button for a second. Screen is black) So the page that should come up when I wake it up should be my home page. And if it's accidentally bumped or presses the awake button while in my case, (?) it should be on home page, not on message page, or phone page. Or trying to log me into Google!
But it's getting turned on, and apps selected, etc. while it's in the case. Sometimes it's actually turning off, then back on. I hear it chiming during the bootup.
The case was made for the phone. Fits perfectly. Leather. And there's no way I'm bumping the side of the case, hitting the on button.
When it does this, sometimes it's on my messaging/texting page, and somehow selects someone to text. And is either recording whatever it's "hearing", or it types long paragraphs of jiberish text.
Any ideas? TIA! Wayne
does it do it on it's own?
When left overnight untouched, or left on table for awhile?
As far as I know the only way to physically wake the phone up is either press side power button or center home button and maybe the case is causing the phone to wake and register commands. Another possibility is voice commands, are those on?
otherwise there is a program that causes all the trouble. Once you know whats causing the issue, the fix should be simple.
I think screen sensitivity can only be adjusted up, for glove use, but that makes me think you suspect case being at the root of this, so either try different case, or lock the screen with password or something more difficult to activate by accident.
My friend "butt call me" at least 3 times from his iphone, but I never had this issue with Note3 since I have to press one of the buttons and then properly swipe the screen, within few seconds, not easy to do accidently .
And judging from your post, do you have your screen lock set to nothing ? So it's easy to wake the phone and do unintended touches, even in a case.
Sent from my N9005
Thanks
RE: And judging from your post, do you have your screen lock set to nothing ?
So it's easy to wake the phone and do unintended touches, even in a case.
Thanks for the reply. As far as I know I don't have my screen locked to anything.
No idea actually.
What I did find is that the sensitivity feature was turned on. I turned that off.
Then I turned off the voice function.
Tried that. No better.
So I set a password. That works. BUT . . . now I can't find where I turned off the voice rec.
And I've really tried finding it. Now I can't use voice for texting. The mic icon is gone from
my text menu.

Screen Wake On Calls

Hi, I just got my Galaxy s8 about 3 weeks ago. I've had very little in the way of problems with it. Well, except one thing... Everytime I make a call on it the screen will wake up at random. It doesn't matter if it's a call from the installed phone app or hangouts. I thought this might have something to do with the apps edge so I disabled that. Didn't fix it. I thought it might be the home button so I put it on the lowest sensitivity. Didn't fix it. I frequently call while laying in bed (who wants to hold a phone up all the time?) so the phone is between my head and a pillow. When the screen wakes up it clicks and than shuts off after five seconds because I turned on the keep off when in pocket or whatever it's called in settings. Before I turned that on the screen would stay on and buttons would get pressed usually ending up with me ending a call. I still think it's the home button but I'm not sure how to fix it. It anyone has any ideas or has the same issue please let me know.
Matt3561 said:
Hi, I just got my Galaxy s8 about 3 weeks ago. I've had very little in the way of problems with it. Well, except one thing... Everytime I make a call on it the screen will wake up at random. It doesn't matter if it's a call from the installed phone app or hangouts. I thought this might have something to do with the apps edge so I disabled that. Didn't fix it. I thought it might be the home button so I put it on the lowest sensitivity. Didn't fix it. I frequently call while laying in bed (who wants to hold a phone up all the time?) so the phone is between my head and a pillow. When the screen wakes up it clicks and than shuts off after five seconds because I turned on the keep off when in pocket or whatever it's called in settings. Before I turned that on the screen would stay on and buttons would get pressed usually ending up with me ending a call. I still think it's the home button but I'm not sure how to fix it. It anyone has any ideas or has the same issue please let me know.
Click to expand...
Click to collapse
Its the proximity sensor.
Sent from my SM-G955F using Tapatalk
Proximity sensor is working though.. I have no way to test it properly but if I place my hand near it the screen goes black and when I move it it lights up again. It also doesn't make the click
Had this bug on every device
So it's just a bug? No fix currently? I'm just wondering because I haven't seen anyone talking about this specific issue before ¯\_(ツ)_/¯
I'm also suffering from this issue

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