[Q] Google play error 491 - Nexus 4 Q&A, Help & Troubleshooting

I keep getting error "491" in the google play store when I try and download an app and even updates for apps fail. I found another XDA post of someone a couple months back and the solution was to remove your google account, boot into recovery, clear caches, restart, and reenter your google account. I tried that and it did work but for like 15 minutes. I'm trying to install another app and this error keeps stopping me from downloading anything.
arrrrrrrr help

michaelsp9 said:
I keep getting error "491" in the google play store when I try and download an app and even updates for apps fail. I found another XDA post of someone a couple months back and the solution was to remove your google account, boot into recovery, clear caches, restart, and reenter your google account. I tried that and it did work but for like 15 minutes. I'm trying to install another app and this error keeps stopping me from downloading anything.
arrrrrrrr help
Click to expand...
Click to collapse
wipe cache + dalvik

Related

Android market error even after factory reset?

On my GF's MT4G, her Play store started acting up so she did a factory reset and her Market wont open up. It gives her an error code. A long time ago I rooted her phone and tried getting her the old Market when they made the switch to the Play store. Could that been there reason why its giving an error code? I thought if you do a factory reset it would wipe any everything done to the phone. Its still running the stock rom BTW.
gutted said:
On my GF's MT4G, her Play store started acting up so she did a factory reset and her Market wont open up. It gives her an error code. A long time ago I rooted her phone and tried getting her the old Market when they made the switch to the Play store. Could that been there reason why its giving an error code? I thought if you do a factory reset it would wipe any everything done to the phone. Its still running the stock rom BTW.
Click to expand...
Click to collapse
you didnt mention what error you are having but i posted a fix a while back for a certain error fix for playstore.maybe try this and see if it works here it is http://forum.xda-developers.com/showthread.php?t=1887550
[email protected] said:
you didnt mention what error you are having but i posted a fix a while back for a certain error fix for playstore.maybe try this and see if it works here it is http://forum.xda-developers.com/showthread.php?t=1887550
Click to expand...
Click to collapse
When I click on the Market app i get the "Sorry! The application Market )process com.android.vending) has stopped unexpectedly Please try again" message.
Try flashing a newer GApps file.
Have you tried going to settings>apps> play store and clearing data and cache of the app, then reboot phone? Seeing as how you are on stock rom, don't worry about trying to flash gapps, that's for aosp based roms. You can also try to search for the latest play store app in the themes and apps forum and try to install it.
I've tried downloading and installing the Play Store but still nothing. I then tried flashing cm7.2.0 (what I'm running on my MT4G) and on the first boot it asks you if you have a Google account to sign into but it doesn't evenshow up. If you click on the Play Store if asks you "you must sign into Google" but after I click ok the app it shuts down.
I flashed Blackout ICS and finally have a working Play Store.
Sent from my GT-P5113 using xda app-developers app

Google Play crashes instantly

After a failed rom flashing I restored my phone through CWM recovery and now Google Play is not working. A "Unfortunately com.android.vending has stopped" message pops up and the app crashes.
Any solutions?
I tried:
Reinstalling google play store
Deleting application cache
Deleting phone cache
Installing an outdated version of google play
Ultrasagol said:
After a failed rom flashing I restored my phone through CWM recovery and now Google Play is not working. A "Unfortunately com.android.vending has stopped" message pops up and the app crashes.
Any solutions?
I tried:
Reinstalling google play store
Deleting application cache
Deleting phone cache
Installing an outdated version of google play
Click to expand...
Click to collapse
Try wiping dalvik cache and cache in recovery.
Sent from my SAMSUNG-SGH-T769 using Tapatalk 2
Somcom3X said:
Try wiping dalvik cache and cache in recovery.
Sent from my SAMSUNG-SGH-T769 using Tapatalk 2
Click to expand...
Click to collapse
Tried it already. Doesn't seem to work. I'm frustrated...
try looking up for "google play services".
i had similar issues with all ICS based ROMs, including DJuga's recompiled MIUI. It was after installing this and uninstalling and installing every single goddamned Google apps and apks only did the problem seemed to subside (except where Google play has to send sms where i disabled it and it crashes)
Did you try to install Gapps?
I'd say you wipe everything and install custom rom again.
crashed
google play apk is updated and apk changed and youtube service
may it needs 15 minutes after crash to update g.play and restart

Unable to update google maps.

Hi all.
For some reason I am unable to update to the latest version of Google Maps. The play store has notified me there's an update but every time I try updating it fails with the message "Update for Maps could not be downloaded due to an error. (Error while retrieving information from server. [RPC:S-5:APC-0])". I've tried rebooting, clearing the play store and map caches and tried downloading over wifi and mobile data but still get the same issue. I'm on 4.3 stock.
Does anyone know a fix for this?
Thanks.
Rik.
aindow said:
Hi all.
For some reason I am unable to update to the latest version of Google Maps. The play store has notified me there's an update but every time I try updating it fails with the message "Update for Maps could not be downloaded due to an error. (Error while retrieving information from server. [RPC:S-5:APC-0])". I've tried rebooting, clearing the play store and map caches and tried downloading over wifi and mobile data but still get the same issue. I'm on 4.3 stock.
Does anyone know a fix for this?
Thanks.
Rik.
Click to expand...
Click to collapse
Remove and add your google account. You probably get this message because you cleared the Google Services Framework cache.
almostinsane said:
Remove and add your google account. You probably get this message because you cleared the Google Services Framework cache.
Click to expand...
Click to collapse
I've never experienced this before but that fixed it.
Thanks.
Rik.

After update ... unfortunately, (Message, Play Store, Ucbrowser, ) has stopped.

Dear Friends
Yesterday i update my mobile. after that my all previous app uninstalled. then i try to download again from play store ... unfortunately, Play Store has stopped.
same massage on almost all app which i used usually...
kindly help me out
i logout my gmail account ... now i try to reenter it ... unfortunately, .................... has stopped.
help me
I would suggest you to enter recovery by powering off, holding volume up and power until you see samsung logo...
Then do the wipe data factory reset and format cache.
That will clear all the apps and maybe some personal data so do a backup of what you need.
After you have done that do a reboot.
The phone should take long time to start at first but it will.
After that everything should be working. Force closses are provably happening because some kitkat apps are not compatible with lollipop.

google apps won't open

Hello
new here and i cant find the solution so thats why im here.
Yesterday my phone updated and now any google app wont open. I already tried one solution from internet which is clearing cache and data for google play. I have also restart my device but nothing. Please help, i don't know what to do.
klemch94 said:
Hello
new here and i cant find the solution so thats why im here.
Yesterday my phone updated and now any google app wont open. I already tried one solution from internet which is clearing cache and data for google play. I have also restart my device but nothing. Please help, i don't know what to do.
Click to expand...
Click to collapse
All Google apps? Does the play store work?
Play may have got stuck on an update. Try clearing cache and data for both services and store (or try one before the other perhaps - can't recall which one usually fixes it) then uninstall. It should just roll you back to the version that shipped with the phone. Reboot if necessary. Then try to launch play store and update your apps. It should update to the latest version without a problem and solve any issue you may have.
If that fails, I guess you can try sideloading the latest version from APKmirror.

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