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I recieved my N4 yesterday.
When I try to connect it to my notebook (running Windows 7 Professional), the installation of the MTP driver fails. The error message says something like "driver could not be found". ADB however works without problems. (I allready debugged some apps on the phone.)
I tried installing the drivers from the toolkit, but it didn't work.
On my brothers netbook the MTP drivers were installed successfully. But I can't get it working on my notebook.
Can anyone help me?
mseebass said:
I recieved my N4 yesterday.
When I try to connect it to my notebook (running Windows 7 Professional), the installation of the MTP driver fails. The error message says something like "driver could not be found". ADB however works without problems. (I allready debugged some apps on the phone.)
I tried installing the drivers from the toolkit, but it didn't work.
On my brothers netbook the MTP drivers were installed successfully. But I can't get it working on my notebook.
Can anyone help me?
Click to expand...
Click to collapse
I was just having this problem but I fixed mine by changing the USB port. Not sure if itll help but worth a try.
bigcrav said:
I was just having this problem but I fixed mine by changing the USB port. Not sure if itll help but worth a try.
Click to expand...
Click to collapse
Thanks for your help. I allready tried an other usb port. It did'nt work.
I wanted to avoid it but I reinstalled windows. Now it works. Thanks again.
Hmm, messed with this problem for ages yesterday, mtp installed fine in normal mode but refused when in 'usb debugging' mode
simple fix, find your wpdmtp.inf file in windows/inf
edit it like shown, look for the [Generic.NTx86] and [Generic.NTamd64] entries near the top of the file........
[Generic.NTx86]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
[Generic.NTamd64]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
%GenericMTP.DeviceDesc%=MTP, USB\VID_18D1&PID_4EE2&MI_00
...then update the driver in device manager, use automatic search
just make sure the 'VID_18D1&PID_4EE2&MI_00' matches your device id, check in device manager.. but i'm guessing all nexus 4 are the same.. usb debugging mode
I did a clean install of windows and that solved the issue for me. Thanksfor your help anyway.
I usually see what drivers do install, like adb or whatever, and then remove/uninstall them AND delete them
Then installed this pack
http://forum.xda-developers.com/showthread.php?t=1998650
then connect to a different USB port and try again with the new drivers
Also, some USB hubs can be under-powered and cause problems.
meangreenie said:
just make sure the 'VID_18D1&PID_4EE2&MI_00' matches your device id, check in device manager.. but i'm guessing all nexus 4 are the same.. usb debugging mode
Click to expand...
Click to collapse
Just FYI, just got a Nexus 4 from T-Mobile yesterday and the device ID is slightly different:
VID_18D1&PID_4EE2&MI_01
01 at the end instead of 00
---------- Post added at 09:11 AM ---------- Previous post was at 08:53 AM ----------
Fitchman said:
I usually see what drivers do install, like adb or whatever, and then remove/uninstall them AND delete them
Then installed this pack
http://forum.xda-developers.com/showthread.php?t=1998650
then connect to a different USB port and try again with the new drivers
Also, some USB hubs can be under-powered and cause problems.
Click to expand...
Click to collapse
How/where do you install those files/drivers? There are no instructions.
lannister80 said:
How/where do you install those files/drivers? There are no instructions.
Click to expand...
Click to collapse
When Windows asks where the drivers are you point to the folder with the ones you want to use...
EddyOS said:
When Windows asks where the drivers are you point to the folder with the ones you want to use...
Click to expand...
Click to collapse
It doesn't ask. I plug in the phone, and Windows says it can't install the MTP driver.
If I go into Device Manager and find the phone (with the yellow triangle and !) and select Update Driver Software, then navigate to the i386 folder from the Universal Naked Driver (on an i5 system), it tells me that "The best driver for your device is already installed" or something similar.
Of course, if I uninstall the device from device manager (and presumably the bad MTP driver as well), it disappears, so I have nothing to point to to install the drivers.
Earlier today I reinstalled the drivers for my N4 on my work PC (Vista Business) and I had to reboot before it recognised the N4 as an MTP Device - prior to that it only saw it as an 'MTP Device'. Now it sees at 'Nexus 4'
I have a similar problem I have a kindle fire
I have install the ADB driver but am having extreme difficulties getting the MTP drivers to work
I have tried everything (every solution on Google)
and nothing works
I've tried the "Media Transfer Protocol Porting Kit"
I tried to get Microsoft help they gave me the run around and confused me even more
here is the conversation
Microsoft: "Thank you for that information
Nathaniel I was checking your product key and it is blocked that is why you can not connect these devices to your computer, you may be a victim of counterfeit software so in this case since it is an OEM computer which means that the manufacture of the computer installed Windows 7 on your computer I recommend you to contact the manufacture of your computer to see if they have an option in order to resolve this issue you are having."
me: when i contact them what do I ask for?
Microsoft: You need to ask for a new product key
me: I am confused what does this mean? that the manufacturer put windows 7 OS on here illegally? but all PC's come with windows OS so every PC in the world is suspect to counterfeiting
them: No, this could be because someone still some information of your computer and use the product key to try to activate Windows until the product key got blocked
No, the name is not involved in this case it is jut the product key
what do I do?
is there an alternative to MTP drivers?
Solved
Hi, i had the same problem described in previous posts and I managed to solve thanks to what is written by meangreenie.
In practice, in the windows\inf of my Windows 7 the file wpdmtp.inf was no longer present but there is only the "compiled" version (wpdmtp.pnf).
I retrieved the file from an earlier version founded in he folder Winsys and so the LG driver are installed without further problems.
Jon McDougal said...
You might be using the wrong driver (Android ADB) instead of the MTP driver. This happened to me the other day!
If you're in Debug Mode, you've already done the first step I was going to suggest.
Here's the second step that worked for me: Open Device Manager -> Click Android Device (top of my list) which exposes "Android Composite ADB Interface" -> Right click that device -> Update Driver Software -> Browse My computer for driver software -> Let me pick from a list of device drivers on my computer -> then choose "MTP USB Device" -> Next
Mine installed the MTP driver and then the N4 opened normally.
Click to expand...
Click to collapse
That works for me with USB Debug ticked and in MTP Mode but not in PTP Mode (on CM10.2-nightly-20130817). I absolutely can't see my pics in no way... (I suppose this is a bug from Google to be fixed in further updates). ADB and FB are correctly working as tested with NexusRootToolkit 1.7.1 Drivers Test.
May it help to delete original DCIM folder and start from a new one??
edit: Shame on me... I forgot that I've formatted my SDcard, so I've no picture in DCIM folder.... Sorry! So I can say that McDougal trick totally worked for me!
try to check the device manager to check the missing drivers with ! mark
Maybe I'm not completely getting the problem, but just doing this worked fine for me:
danielms22 said:
Enable USB debbuging in your phone. Go to Settings -> about phone -> tap about 10 times on build number item until USB debbuging is unlocked.
Also, on your computer go to the device manager, look for your phone, if you find it, right click on it, then update Driver Software, browse computer, Let me pick from a list of device drivers on my computer, USB composite device
That should do it.
Click to expand...
Click to collapse
No need for additional driver download or anything...
Finally a working solution
Finally I found a solution.
Visit answers.microsoft.com/en-us/windows/forum/windows_xp-hardware/mtp-usb-device-drivers-will-not-install-correctly/0ee71b7c-4ae7-403f-abbb-63c7ed9a79f9?rtAction=1387606800207 and search for the "Bret B"'s answer which has also been marked as the most helpful answer. It works perfectly. He simply says..
Go to the Registry Editor (Start –> Run –>type in, “regedit” (without the quotes) then click OK.
Search the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
Go upto Edit>Find, type in or copy/paste Portable Devices
In the right hand pane you will see the (Default) value “Portable Devices” on the string
Once found, you see a string value called UpperFilters –> delete it!
Reconnect the device. Finished!
I'm running Windows 7 64bit and followed the Ultimate guide to unlock and root my Nexus 4.
Everything went well but now it looks like that Windows won't recognize my phone as a device. When I plug in the phone, the auto-play window will pop out and recognize it as Nexus 4, but there is no other options. (Normally the auto-play will ask if open folder to view files or transfer photos). I can't see my phone in device manager either.
If I turn on the USB debugging mode, I can see it in device manager but still cannot see it in My Computer. Looks like Windows can't access the SD card at all.
I tried switching to the camera mode but the problem remained. Please help.
desperate bump. can anyone help?
Maybe it's a stupid advice, but have you tried change the USB port in PC?
glancer2315 said:
desperate bump. can anyone help?
Click to expand...
Click to collapse
Plug in the phone, uninstall the drivers from Device manager, then unplug, and replug.
Colourkey said:
Maybe it's a stupid advice, but have you tried change the USB port in PC?
Click to expand...
Click to collapse
yes, i did.
abaaaabbbb63 said:
Plug in the phone, uninstall the drivers from Device manager, then unplug, and replug.
Click to expand...
Click to collapse
thanks for your advice. the problem is that, without USB debugging mode on, I can't see Nexus 4 in Device manager, even though the Windows Auto-play will say Nexus 4 connected. (Nothing in My Computer either)
With USB debugging mode on, I uninstalled the driver and Windows would try installing the driver. Now it shows up as MTP device with an exclamation mark. I tried manually update the driver (direct it to the Google SDK folder and pick the android_windowsusb.inf) but it says it does not support x64. I don't think the 64 bit driver is digitally signed.
I think I had a similar problem as yours. If you deleted the drivers while on debugging mode and reconnected after and it's showing the exclamation mark of a unknown device, try restarting your computer and plugging your phone back in.
SovereigN7 said:
I think I had a similar problem as yours. If you deleted the drivers while on debugging mode and reconnected after and it's showing the exclamation mark of a unknown device, try restarting your computer and plugging your phone back in.
Click to expand...
Click to collapse
i did and it remains the same.
Is there anyway I can know all the files names of the drivers so that I can manually delete them from system folder? When I uninstalled it from the device manager, I don't see the option "Delete the driver software for this device".
I can still see it under "adb devices" list.
I think there are some conflicts in the drivers.
Now when I connect Nexus 4 (without USB debugging mode on), it will show up in device manager under Android Device.
With USB debugging, it will then show up under Portable Devices.
However, it's supposed to work the other way around. that is (no USB debugging --> portable device; with USB debugging --> Android Device).
How can i solve this?
Have you tried manually installing the drivers before plugging in the phone, vs letting windows choose the drivers it wants to install? One option you could try is installing PDA Net on your pc. It will install reliable drivers on your pc.
i also had this same problem after flashing my first custom rom on the n4, and i also run windows 7 Ultimate x64
here is the process i use for full clean installation of device
on phone
goto SETTINGS > STORAGE > (menu) USB Computer Connection
make sure Media Device (MTP) is checked
With USB Debugging On
On your PC go to device manager
there should be 2 devices (Android Phone > Android Composite ADB Interface & Portable Devices > Nexus 4) - this is on a fully working n4 so you might only have 1 of them
Right click on each of them and click uninstall
The popup box should have another check box to delete the driver also, if this is available check it then confirm (note mine only has the box for Android Phone > Android Composite ADB Interface, but if yours has it on both then check it on both)
your computer will now ask you to restart, dont do it yet
repeat previous step for the other device if you have 2 then reboot
upon rebooting it will automatically start reinstalling drivers
by expanding the selection you should see 2 devices
Nexus 4 - Successful - Ready To Use (this is your MTP connection)
Nexus 4 - Unsuccessful - No Driver Found (this is your ADB Connection)
at this point you should be able to access internal storage however ADB will not work
go back into device manager
you should now have
Portable Devices > Nexus 4
and Other Devices > Nexus 4 (with yellow exclamation mark)
right click on the Other Devices > Nexus 4 (with yellow exclamation mark)
hit Update Driver Software
click Browse my computer for driver software
click Let Me Pick Drom a List of Device Drivers On My Computer
double click Show All Devices
click Have Disk...
click Browse
navigate to the download directory for the google usb drivers (for me this was "C:\Program Files (x86)\Android\Android-SDK\Extras\Google\Usb_Driver")
double click on the android_winusb.inf file
click OK
double click "Android Composite ADB Interface"
it will then install the driver for ADB
you should now have full access to internal storage and ADB
Alex240188 said:
i also had this same problem after flashing my first custom rom on the n4, and i also run windows 7 Ultimate x64
here is the process i use for full clean installation of device
on phone
goto SETTINGS > STORAGE > (menu) USB Computer Connection
make sure Media Device (MTP) is checked
With USB Debugging On
On your PC go to device manager
there should be 2 devices (Android Phone > Android Composite ADB Interface & Portable Devices > Nexus 4) - this is on a fully working n4 so you might only have 1 of them
Right click on each of them and click uninstall
The popup box should have another check box to delete the driver also, if this is available check it then confirm (note mine only has the box for Android Phone > Android Composite ADB Interface, but if yours has it on both then check it on both)
your computer will now ask you to restart, dont do it yet
repeat previous step for the other device if you have 2 then reboot
upon rebooting it will automatically start reinstalling drivers
by expanding the selection you should see 2 devices
Nexus 4 - Successful - Ready To Use (this is your MTP connection)
Nexus 4 - Unsuccessful - No Driver Found (this is your ADB Connection)
at this point you should be able to access internal storage however ADB will not work
go back into device manager
you should now have
Portable Devices > Nexus 4
and Other Devices > Nexus 4 (with yellow exclamation mark)
right click on the Other Devices > Nexus 4 (with yellow exclamation mark)
hit Update Driver Software
click Browse my computer for driver software
click Let Me Pick Drom a List of Device Drivers On My Computer
double click Show All Devices
click Have Disk...
click Browse
navigate to the download directory for the google usb drivers (for me this was "C:\Program Files (x86)\Android\Android-SDK\Extras\Google\Usb_Driver")
double click on the android_winusb.inf file
click OK
double click "Android Composite ADB Interface"
it will then install the driver for ADB
you should now have full access to internal storage and ADB
Click to expand...
Click to collapse
thank you for your long and detailed reply.
this is what i wanted to do, but the problem is that when I uninstall them, I don't get to see the option "delete the driver software for this device". What should I? cuz every time I plug in Windosws just tries to automatically install the driver for me.
Have you tried toggling to ptp mode then back to mtp on your phone. It's odd indeed.
The fact that you can't remove the driver is because that is the mtp one which is built in to media player. Let me give this some more thought
EDIT: You said that with USB debugging disabled your device is listed under device manager as an android device
can you check and verify exactly what it is listed as? as it should be portable device
Sent from my Nexus 4 using xda app-developers app
Alex240188 said:
Have you tried toggling to ptp mode then back to mtp on your phone. It's odd indeed.
The fact that you can't remove the driver is because that is the mtp one which is built in to media player. Let me give this some more thought
EDIT: You said that with USB debugging disabled your device is listed under device manager as an android device
can you check and verify exactly what it is listed as? as it should be portable device
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
hi under android device it shows up as Android adb device
under portable device i can it now showing up as MTP USB device with exclamation mark.
glancer2315 said:
hi under android device it shows up as Android adb device
under portable device i can it now showing up as MTP USB device with exclamation mark.
Click to expand...
Click to collapse
does adb work?
i.e. adb devices
or is USB debugging turned off at this point
Also. The one with the exclamation mark. Right click and go to properties. What does it say in device status
Alex240188 said:
does adb work?
i.e. adb devices
or is USB debugging turned off at this point
Also. The one with the exclamation mark. Right click and go to properties. What does it say in device status
Click to expand...
Click to collapse
hi, adb devices works. (will list my device when usb debugging is on)
with usb debugging off, under portable device, the device status says "This device cannot start. (Code 10)". thanks.
still looking for solutions. maybe i should try uninstalling the ADB driver, but the problem is that when i uninstall the device from the device manager I don't see the option "delete the driver software for this device", any help?
glancer2315 said:
still looking for solutions. maybe i should try uninstalling the ADB driver, but the problem is that when i uninstall the device from the device manager I don't see the option "delete the driver software for this device", any help?
Click to expand...
Click to collapse
I have this same issue I'm trying to find a fix, that's how I found your thread. Alex gave very good info make sure you go back to his posts and hit his "Thanks" button, I did it on everyone one of his posts in this thread. I'm starting to think it's a hardware issue and not a software issue, I've never had this issue on any device. When I got it new running stock 4.2.2 MTP didn't work. ADB works and PTP works, just not MTP no matter what I try. I recommend you learn to use, ADB push and pull to move your files if you don't already know how to use it (To use ADB I need to check PTP for it to work and not MTP) you might need to do the same. I will keep you posted if I find a fix.
Sent from my Nexus 10 Pimpin AOKP 4Life
I'm just getting more and more confused with this.
If Adb works then you must have an Adb driver installed for the phone. However your also stating that you get no box for uninstall driver.
With USB debugging disabled you said that it appears as an android phone rather than a portable device. This should not be.
With debugging disabled what happens if you Try to uninstall in device manager
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 01:54 PM ---------- Previous post was at 01:51 PM ----------
My theory still stands that you have updated the mtp driver with adb drivers. Hence why mtp doesn't work but ptp does.
The problem is getting to a position where you can uninstall the adb drivers from the mtp device and let it reinstall the proper drivers
Sent from my Nexus 4 using xda app-developers app
I plugged another Nexus 4 in, and all the drivers loaded perfectly. I then tried my Nexus 4 phone, and nothing happens. No mtp, no adb, no boot loader drivers. Its my phone. My next step is to find a zip file that I can flash via custom recovery, which will bring all the binaries and ROM back to stock. Anybody know where I can find this? I'll probably lose the custom recovery, but hopefully it will be fixed and I can flash the custom recovery again.
LG-E960
For the past 2 hours, I've been scouring forums and articles, but nothing seems to help me. I've uninstalled/reinstalled, tried completely new drivers, I've tried everything. But my Nexus 4 is still recognized as " something ADB device". If I were to go into Camera mode, it would work and I could scroll through DCIM, but not in MTP, which I NEED to get new ROMS on there. So what could be wrong? Thank you!
androidlosernoob said:
For the past 2 hours, I've been scouring forums and articles, but nothing seems to help me. I've uninstalled/reinstalled, tried completely new drivers, I've tried everything. But my Nexus 4 is still recognized as " something ADB device". If I were to go into Camera mode, it would work and I could scroll through DCIM, but not in MTP, which I NEED to get new ROMS on there. So what could be wrong? Thank you!
Click to expand...
Click to collapse
1. In device manager, right click on your device, uninstall the device and delete the drivers.
2. Reconnect the device
3. Right click you're device, click update driver software, select choose driver software from my computer....
4. In the next screen, choose MTP device, and click install. The generic mtp drivers will be installed.
ykumar00 said:
1. In device manager, right click on your device, uninstall the device and delete the drivers.
2. Reconnect the device
3. Right click you're device, click update driver software, select choose driver software from my computer....
4. In the next screen, choose MTP device, and click install. The generic mtp drivers will be installed.
Click to expand...
Click to collapse
How could I do this? I have my device connected, then I uninstall the drivers, right? Then I disconnect and reconnect it, and let Windows auto-detect and install the drivers?
androidlosernoob said:
How could I do this? I have my device connected, then I uninstall the drivers, right? Then I disconnect and reconnect it, and let Windows auto-detect and install the drivers?
Click to expand...
Click to collapse
Here are updated instructions, I did it on my PC now:
Connect the phone, Go to device manager, find your device, uninstall drivers ("Check Delete Driver Software")
Disconnect and reconnect, let windows install, ignore it, go to device manager, find your device, right click and Click Update Driver Software.
in the window, Select "Browse My Computer...."
In the next Window Click "Let Me select from a list..."
Wait a few seconds, Select "MTP USB Device" from the list, and click next.
It will install. DONE
Nowyour phone will be recognised as a MTP device in my computer, but MAY not show up as an ADB Device. To Fix this, Download this:
http://adbdriver.com/upload/AdbDriverInstaller.exe
Turn on USB debugging, plug in your phone, and run the software, select Nexus 4, and click install.
Done. This method may sound long, but is the Most sure way to Perfectly get ADB, Fastboot, And MTP Modes working.
ykumar00 said:
Here are updated instructions, I did it on my PC now:
Connect the phone, Go to device manager, find your device, uninstall drivers ("Check Delete Driver Software")
Disconnect and reconnect, let windows install, ignore it, go to device manager, find your device, right click and Click Update Driver Software.
in the window, Select "Browse My Computer...."
In the next Window Click "Let Me select from a list..."
Wait a few seconds, Select "MTP USB Device" from the list, and click next.
It will install. DONE
Nowyour phone will be recognised as a MTP device in my computer, but MAY not show up as an ADB Device. To Fix this, Download this:
http://adbdriver.com/upload/AdbDriverInstaller.exe
Turn on USB debugging, plug in your phone, and run the software, select Nexus 4, and click install.
Done. This method may sound long, but is the Most sure way to Perfectly get ADB, Fastboot, And MTP Modes working.
Click to expand...
Click to collapse
It's working now!!! Thank you so much!
Glad to help.
Anyone else with problems seeing the storage after plugging into PC? adb command works and device drivers installed. Found another forum where turning the usb from MTP to charging and back under developer options does the trick. I have a non stock ROM and seeing if fresh out of the box experiences the same thing.
I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!
rramey23 said:
I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!
Click to expand...
Click to collapse
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!
Kandydish said:
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!
Click to expand...
Click to collapse
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.
rramey23 said:
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.
Click to expand...
Click to collapse
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?
Kandydish said:
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?
Click to expand...
Click to collapse
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.
zosimov21 said:
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.
Click to expand...
Click to collapse
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.
Kandydish said:
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.
Click to expand...
Click to collapse
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP
zosimov21 said:
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP
Click to expand...
Click to collapse
I have downloaded them. How do I specifically choose just that file? When I go through updating the driver, it asks for a folder location.
Go to dev options, switch the USB from ptp back to mtp and it works for me
xxsashixx said:
Go to dev options, switch the USB from ptp back to mtp and it works for me
Click to expand...
Click to collapse
Tried. Keeps trying to install the MTP drivers and it won't go through.
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
Click to expand...
Click to collapse
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.
Kandydish said:
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.
Click to expand...
Click to collapse
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide
bartendersimon said:
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide
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Click to collapse
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.
Kandydish said:
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.
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So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?
bartendersimon said:
So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?
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Changing it from charging to MTP shows a MTP device in Manager with a yellow exclamation mark next to it. When looking into the details, it says that no drivers are installed. When I try "Updating Drivers", it says "Windows failed to install drivers. Code 28" or something along those lines. Code 28 MEANS that Windows failed to install drivers.
Thanks for nothing Microsoft.
Nexus 6p Connection to PC Issue - This Helped!
I had similar problems with PC not recognising my Device. I found http://www.technobuzz.net/install-google-nexus-6p-usb-drivers/ which helped me solve my issues.
1. Downloaded and installed the Huawei Nexus 6p drivers. This installed a Huawei Task Manager which connection to pair was still not recognisable.
2. Deleted old drivers (acer, samsung, htc) from' Device Manager'. This actually helped PC recognise my device which showed up in the Device Manager>Other Devices>Nexus 6p, also in PC interface but once moved off charging to MTP, computer didnt recognise device.
3. Downloaded and installed the adb/fastboot installer. Followed instructions till step 10. My screen didn't show anything like Andoid ADB interface, it displayed MTP file install, which I installed. Just remember to refresh in My PC interface when changing over from charging to MTP, sometimes Nexus 6p will be hidden.
4. Uninstalled the Huawie Task Manager.
This has solved my problem with PC and Device connection. The instructions given are from what I can recall of the process I went through.
Credit to Sidharth Rathore from Technobuzz for this solution.
Hope this helps.
Later.
p.s. I have a windows 10 laptop if this helps.
bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
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I was having the same issue until I uninstalled some other debugging drivers I had installed. So I would recommend crawling through your installed apps for any other android usb drivers and uninstalling them if you still have this issue.
Working on mine right now. Found that USB 3.0 ports will not recognize device. Once plugged into a 2.0, it is recognized. Might help your issue
trying to get some help for my ZE551ML 4gb - unrooted and with the latest update
I have never had an issue plugging my phone into my pc and transferring files. I bought my daughter a BLU R1HD and that wont wont show up on any pc when plugged into USB...yes dev and debug is enabled.....installed a bunch of different drivers to try to get that phone to work and it wont....
but worse is now my phone wont show up.
I went to the main thread here and located drivers and installed, and nothing....went to asus support and dl drivers and nothing...
does anyone know why or how i can get the drivers installed on my W10 PC so I can plug phone into usb and transfer files?
In the pc's device manager, is the device listed there? And is there a yellow mark on the device name? Maybe the drivers didn't install properly, you can right click on the device and click update driver, then choose automatically, you must be connect to the internet for it to find the required driver and install automatically.
I had same issue. Makw sure phone is not. Plugged into the pc. Load up windows into safe mode with networking. Once there open device manager. From the pulldown menu choose show hidden devices then find the Asus drivers and uninstall and if available tick the box that says delete the driver.. reboot, reinstall.... Done.
This will work for most usb devices that are having issues.
Frankenberrie said:
I had same issue. Makw sure phone is not. Plugged into the pc. Load up windows into safe mode with networking. Once there open device manager. From the pulldown menu choose show hidden devices then find the Asus drivers and uninstall and if available tick the box that says delete the driver.. reboot, reinstall.... Done.
This will work for most usb devices that are having issues.
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sadly this did not work. I grabbed the drivers from the ZF2 resource thread here at XDA
https://software.intel.com/en-us/android/articles/intel-usb-driver-for-android-devices
for the BLU R1HD I was told to install these
https://androidmtk.com/download-mtk-usb-all-drivers
whih i did and also uninstalled and resinstalled along with the intel drivers.
I did exactly as explained above and the device will not show up.
I have the Z00AD -- ZE551ML -- 4GB/2.3GHz 64gb version running Stock OS with NO ROOT - an its up to date (v 40.194)
I attached screen shot to show what I have going on - thanks
come on
Are you using the same cord for both phones with the computer? If so, try a different cord
Sent from my ASUS_Z00A using Tapatalk
Reboot the pc with the "disable driver signature verification" option and then reinstall the drivers.
This may or may not have some relevance to your problem. Try downloading a program called USB Device Viewer, run it as an administrator and uninstall all the phone drivers that are listed. Reboot your computer, plug your ZE551ML in and let it install the drivers. Hope this is of some help.
i finally fixed this bs problem. simply a matter of device manager >>>> portable devices >>>>> right click >>> update drive>>> browse my computer >>> Let me pick>>>
for me i had
Model
MTP Device
MTP USB Device
select MTP USB DEVICE >>> Click Next and done
how stupid is this? the simple solution after 2 weeks of pain in the ass is what makes this so stupid.