Whatsapp not checking for messages often enough - Galaxy S 4 Q&A, Help & Troubleshooting

Recently I've ad this problem where whatsapp sometimes enters some kind of idle mode and then it doesn't check for new messages for a long time unless I enter the app myself. Sometimes it's fine and sometimes it just does this...
I've recently deleted a few things which I hoped were bloatware, hopefully this hasn't affected the situation.
Any help appreciated.

I had this issue..
I did factory data reset and then its fixed..
But if you try then back up first..
Sent from my GT-I9500 using xda app-developers app

What does factory reset actually reset? Do I lose any apps/data? I'm not sure if it's a full phone reset or..

frrlod said:
What does factory reset actually reset? Do I lose any apps/data? I'm not sure if it's a full phone reset or..
Click to expand...
Click to collapse
Factory reset will clean your os..
All bad files will go, your phone will clean from all errors, like new phone..
Yes, you will loose your phone memory include all apps, sms, related to phone memory..
So, better to backup first is necessary..
U can backup apps by app called "app backup and restore" from playstore, it will targer all apps to external sd card and will save..
But for big data app like asphalt or any downloaded big data game, you need to backup manually, go to settings then application, then select sd card tab, then backup..
Or manually method for save big data apps, go to file manager then select phone memory then select the folder "android" then see data folder then backup which file you want..
Sent from my GT-I9500 using xda app-developers app

There's already been a long discussion on this in another thread. A simple search would have helped you find it. This issue is mostly seen when you're using wifi rather than mobile data, and I've noticed it on multiple phones, not just the S4. It seems more like a whatsapp issue than the phone's issue.

frrlod said:
Recently I've ad this problem where whatsapp sometimes enters some kind of idle mode and then it doesn't check for new messages for a long time unless I enter the app myself. Sometimes it's fine and sometimes it just does this...
I've recently deleted a few things which I hoped were bloatware, hopefully this hasn't affected the situation.
Any help appreciated.
Click to expand...
Click to collapse
Are you using Greenify or some other tool to freeze/hibernate apps.
This happened to me when I Greenify whatsapp app.

I notice that my phone gets notifications, whether it be Whatsapp or email, faster when I'm on 4G (Telstra, for those in Australia) vs wifi. Push notifications come almost instantly when on 4G. When on wifi (thats wireless N, connected to a 100mbps down 2mbps up cable connection) notifications can be delayed by up to a minute.
Previously when I was with a worse carrier (Vodafone AU) notifications on 3G (they only had 3G) would be significantly delayed and wifi was superior.
So my conclusion is that the network you're connected to determines whether or not notifications are delayed. However, I'd like to know why my 4G is superior to wifi, hope someone with more technical knowledge can chime in.

Related

Mobile network greyed out

For some reason my 3g keeps disconnecting. In settings the mobile network option is greyed out, stuck on "turning on". The only thing that fixes it is a reboot.
Sent from my ADR6300 using XDA App
No one has any idea why this happens?
Is your phone stock?
it seems to just show that when the phone is idle, not updating, sending/receiving, etc. i have no way to prove this, just a theory.
exigent said:
For some reason my 3g keeps disconnecting. In settings the mobile network option is greyed out, stuck on "turning on". The only thing that fixes it is a reboot.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I had that problem when I was running adrylalyne's Vanilla FrankenROM. It's the sole reason why I had to quit running it. It was a seriously annoying once-in-a-while thing at first but once I'd been running it for about 24 hours, it seemed to happen ALL THE TIME and got to the point where sometimes even a reboot wouldn't fix it. I haven't had it on any other ROM, though.
I was running the leaked radio (2.05?) when I had that ROM. Now that I've got 2.15, I've been thinking about giving it another shot.
patches152 said:
it seems to just show that when the phone is idle, not updating, sending/receiving, etc. i have no way to prove this, just a theory.
Click to expand...
Click to collapse
No, the connection completely goes away. It's not just "I can't see the 3G symbol"... The phone actually has NO data connection and it seems impossible to get it to come back without a reboot.
2.15 radio fixed that for me. Using first leak Rom still.
Sent from my ADR6300 using XDA App
in order to get rid of this, you'd need to find which file or which portion of that file controls the signal indicator on the phone, and replace it with an older version of that file, from before this "idle" indicator began.
maybe the google holds the answers you seek?
patches152 said:
in order to get rid of this, you'd need to find which file or which portion of that file controls the signal indicator on the phone, and replace it with an older version of that file, from before this "idle" indicator began.
maybe the google holds the answers you seek?
Click to expand...
Click to collapse
Not an indicator problem. The phone truly has no connection.
gruss01 said:
2.15 radio fixed that for me. Using first leak Rom still.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Good to know. I think I will try that FrankenROM again, then.
i'm unrooted and on stock OS, just got my incredible yesterday...so far i've noticed that it seems to just stay dormant, whenever i open an app that connects to the network, it automatically lights up the indicator and starts using the data, and it doesn't seem to prevent me from actually sending or receiving data, so i don't know how i would tell if it's actually no connection or just an "idle" indicator. how did you come to that conclusion?
patches152 said:
i'm unrooted and on stock OS, just got my incredible yesterday...so far i've noticed that it seems to just stay dormant, whenever i open an app that connects to the network, it automatically lights up the indicator and starts using the data, and it doesn't seem to prevent me from actually sending or receiving data, so i don't know how i would tell if it's actually no connection or just an "idle" indicator. how did you come to that conclusion?
Click to expand...
Click to collapse
What you see is normal. The 3G (or 1X) indicator only lights when the data connection is being used. The problem here is that there was no data connection. I would attempt to do anything that used the data connection and it would not connect. No email, no internet, no Nav, no nothing. The programs would all open, but could not download anything.
Agreed, that's sort of what I was implying, I was referring to the OP. so the connection issues are Rom based, not related with the gray indicators. Just because its gray doesn't mean you don't have connection. Clarifying for the next person who stumbles across this thread.
Sent from my ADR6300 using XDA App
To the OP, this happened to me today using Sky Raider Sense 2.5.2. I also had to restart, so it's not only you that has the problem.
patches152 said:
Agreed, that's sort of what I was implying, I was referring to the OP. so the connection issues are Rom based, not related with the gray indicators. Just because its gray doesn't mean you don't have connection. Clarifying for the next person who stumbles across this thread.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
What he was talking about being greyed out is when you go into Menu> Settings> Wireless & Networks, the place where you check to turn Mobile networks on and off is greyed out with the text of "Turning on..." below.
well now i feel like a giant ass, lol!
jtcarnes said:
What you see is normal. The 3G (or 1X) indicator only lights when the data connection is being used. The problem here is that there was no data connection. I would attempt to do anything that used the data connection and it would not connect. No email, no internet, no Nav, no nothing. The programs would all open, but could not download anything.
Click to expand...
Click to collapse
Same thing happened to me over the weekend. I was in a tiny town in Texas that apparently had no 3g and I was unable to do anything that used the data connection. Reboot didn't work, neither did changing the Mobile Directory Number to all zeros when pressing ##program>NAM-General (as was suggested on a different forum which I cannot link to). What sucks is that it's highly unlikely I can duplicate this problem since there is probably good 3g coverage around the verizon store in the city where I live. I called verizon and the person said something about that area not having access to the data network, which I don't believe because when I was screwing with the settings under ##program I managed to get a text message. My wife's Samsung Vibrant (I know, different network) had no 3g but she was still able to access all apps that required the data network.
When my wife's Incredible was stock, this happened to her. It wouldn't connect to 3G. When going into settings and checking it out, "Mobile Network" was all grayed out. After LONG discussions with Verizon Tech Dept, 2 factory resets later, they found the problem to be on their end with the phone being "lost" on their system. They reset something (didn't tell me what) and bingo! her phone had 3G again.
I just had it happen to me. Reboot fixed it, but I'd like to know why its happening so I can tell my friends at VZW to look into it...
Sent from my ADR6300 using XDA App
Still happening to me. I told the tech that a bunch of people in the forums were saying it was a problem on their end, something about my phone needing to be removed from and then added back to the data plan, and they told me that they'd look into it. Eventually the 3g came back on its own like it always has when I have this problem, and the next day I got a text from verizon saying the issue had been fixed (which I doubt consisted of anything more than someone having the system send me a text saying the issue had been fixed). I've had this problem when my phone was stock, when I updated to the 2.05 baseband, and now that I've rooted and installed skyraider. Not exactly the experience I anticipated when I left the iphone 3g...
noticed another thing, idk if related...my gmail will "quit" working...meaning, it shows i have new emails inside the app, but they haven't pulled to my phone yet. the refresh button in the app, and the sync now button under accounts don't work, i had to do a nand wipe and restore a file from a day ago. i think it's app related, because it always seemed to happen after i updated some apps in the market, but one of the times (this last time) i didn't update the apps, i deleted them and it still happened. all other data and network connections work fine, only gmail. prolly not related, but thought i'd throw it out there

regaining data connection

Hi guys,
I tried to do a search but didn't find anything that worked...
I've been recently losing my 3g/1x data connection a lot for long periods of time (30 min or more). It's annoying since I can't check my e-mail, or listen to Pandora, basically all the things I got this phone for since I'm limited to what I can do on my computer at work.
Anyway, is there a bizarro fix for this? I've tried rebooting the phone, airplane mode on/off, and updating my profile. I remember with my old medium intelligence phone I could tell it to check my e-mail or something and trick it into waking up the data but no such luck as the phone complacently accepts there's a connection error.
Thanks in advance!
You may want to try letting folks know if you are running stock or a custom rom, which one it is and what modem version. Whenever I run into strange issues with my phone that isn't attributed to the rom I'm running, I just ODiN back and reflash through the process and that usually takes care of most problems. G'luck.
I have noticed mine does that too occasionally. Turning 4g on and then back off usually makes 3g start working again for me.
In my case my phone sometimes has trouble finding 3g after using wifi for a while, toggling 4g almost always makes 3g work again.
Sent from my SPH-D700 using XDA App
Oh right! I'm just on the stock rom.
Toggling 4g and wifi doesn't work for me. Thanks for the suggestion though.
It happens more at work so it probably has something to do with that. I generally always end up roaming but I haven't had trouble in the past with using roaming data. It still says unlimited on the Sprint account website and will come back every once and a while. (I know because it'll notify me of new mail or something random.)
are you in an area of low reception? that could cause it but not sure if there is a work around for it...
this same thing happens to my wife's epic.but not regularly..
I updated the prl and seems to stopped doing it,,
I was having the same issue coming out of Airplane mode. The 3G was coming back sporadically and then not at all. I called Sprint support and they had me do a phone Restore through the service menu ##3282# (you need your MSL) and it reset the phone like it was going through the activation process. It wasn't a factory reset so I didn't have to reinstall any apps. It did work the first time but after that it started happening again.
I finally went into the Sprint store and they did a hard reset, which is the same as a factory reset (I think) Settings>Privacy>Factory Data Reset. That was a couple of days ago and I haven't had the problem since.
Unfortunately, this requires completely wiping out your installed apps. I was on the stock rom and unrooted so I hadn't backed up with Titanium Backup (needs root). But I did use AppBak to backup my list of apps so that it was easier to restore them from the Market. If anyone knows a way to backup and restore similar to Titanium, that doesn't require root, let me know.
I was having the same problem with mine and nothing worked so they gave me another one. If it's that bad call sprint tech or take it they will probably give you another one
dennistpm said:
... If anyone knows a way to backup and restore similar to Titanium, that doesn't require root, let me know.
Click to expand...
Click to collapse
I use "Sprite Mechanic" for backing up my APK's to SD card. It only recognizes market and 3rd party installed apps. Can be found in the market for free.
Sent from my SPH-D700 using XDA App

What keeps enabling Background Data??

I am continually having to disable the Background Data option on my DZ, because something keeps re-enabling it in the background without my knowledge. This happens several times a day. How can I tell which app is enabling it?
Could be Market. You cant log in if you dont have background data enabled. So maybe its got a mind of its own and turns it on.
sometimes could be your people or facebook or email syncing in the background
Maybe silly question but have u disabled "allow always on mobile data" in mobile networks in settings?
Sent from my Desire Z
Shambolicuk said:
Maybe silly question but have u disabled "allow always on mobile data" in mobile networks in settings?
Sent from my Desire Z
Click to expand...
Click to collapse
If you mean the "Enable always-on mobile data" option then yes I have that unchecked. Is there some way of auditing which apps may be changing the Background Data setting?
Disable automatic syncing, if that doesn't do it you're better of reflashing
Sent from Space using Tapatalk Pro
The Communicator said:
Disable automatic syncing, if that doesn't do it you're better of reflashing
Sent from Space using Tapatalk Pro
Click to expand...
Click to collapse
Auto-syncing is already disabled. Unfortunately it hasn't helped.
I haven't flashed the phone before so the prospect of doing it (and potentially bricking it) concerns me a little. I'm on software version 1.82.161.1 - is this a fairly recent version?
itm said:
Auto-syncing is already disabled. Unfortunately it hasn't helped.
I haven't flashed the phone before so the prospect of doing it (and potentially bricking it) concerns me a little. I'm on software version 1.82.161.1 - is this a fairly recent version?
Click to expand...
Click to collapse
If I'm not missing anything you don't want your phone to connect at all? Then put something invalid for internet connection APN.
I've already done that. It's the drain on battery that I was concerned about - i.e. continually trying to connect
itm said:
I've already done that. It's the drain on battery that I was concerned about - i.e. continually trying to connect
Click to expand...
Click to collapse
why dont you just disable mobile network untill you need it?
That's what I meant when I said I'd done it - I have the mobile network disabled by default. Presumably with background data enabled it will still attempt to connect frequently, and consume power, even if data is disabled?
itm said:
That's what I meant when I said I'd done it - I have the mobile network disabled by default. Presumably with background data enabled it will still attempt to connect frequently, and consume power, even if data is disabled?
Click to expand...
Click to collapse
Could be, there is really ****load of threads on this forum about finding out what app keeps your phone in wakelock.
Here is one.
itm said:
That's what I meant when I said I'd done it - I have the mobile network disabled by default. Presumably with background data enabled it will still attempt to connect frequently, and consume power, even if data is disabled?
Click to expand...
Click to collapse
What the heck are you using your phone for then? If you dont want any mobile data, just turn on airplane mode and then enable WiFi for data.
U sound a bit too paranoid. The chances of bricking your phone from flashing your phone one time are slim to none. Sounds like the rom is borked to me. It reminds me of people who are scared to death to click anything in windows cause there scared there gonna break something. There are people on here who WANT to brick there phone cause they want to send it into repair and not have tmobile see its s-off and can't even make the phone brick when purposely trying to.
You seem smart enough, as long as you can read your not gonna mess nothing up! They make these electronic devices idiot proof cause 99% of the users of them are idiots! (Xda users not included). If they were that easy to bust no one would even use a smart phone cause you would be hearing about it every day from all your friends/acquaintances!
Sent from my HTC Vision using XDA Premium App
martonikaj said:
What the heck are you using your phone for then? If you dont want any mobile data, just turn on airplane mode and then enable WiFi for data.
Click to expand...
Click to collapse
Funnily enough I use it to make phone calls. When I need the occasional bit of data (maybe 2-3 times a day) I'll switch on wifi or 3G temporarily for that purpose. That way I may still have some battery left by the evening. Unless there's something else that keeps starting up and draining the battery of course....
itm said:
Funnily enough I use it to make phone calls. When I need the occasional bit of data (maybe 2-3 times a day) I'll switch on wifi or 3G temporarily for that purpose. That way I may still have some battery left by the evening. Unless there's something else that keeps starting up and draining the battery of course....
Click to expand...
Click to collapse
Honestly, like the other poster said I think you're being a bit too paranoid. Just let your phone do its thing. Turn off mobile data, and turn off any app's auto-sync functions. If you absolutely don't need your phone to use data other than occasional WiFi it won't make a difference. You're not going to lose battery in any significant way with what these apps are doing.
martonikaj said:
Honestly, like the other poster said I think you're being a bit too paranoid. Just let your phone do its thing. Turn off mobile data, and turn off any app's auto-sync functions. If you absolutely don't need your phone to use data other than occasional WiFi it won't make a difference. You're not going to lose battery in any significant way with what these apps are doing.
Click to expand...
Click to collapse
Ya or use a garbage Nokia phone and do your data stuff on the computer!
Sent from my HTC Vision using XDA Premium App
Also, if you only need data 2-3 times per day, you should stop paying for a data plan.
I'm on a PAYG plan - 20p per Mb - so it's not a problem.
Incidentally I had a first attempt at rooting yesterday - followed the noob guide elsewhere in this forum but didn't get very far. I'm reasonably technical (a former developer) but the whole rooting thing is far from painting by numbers.
I have an open thread somewhere else on this issue

[Q] Dialer / Keypad Lag or Massive Delay when making call?

I have a Canadian Rogers Galaxy Note 3 (SM-N900W8) running the latest software update (as of last night).
Any time I dial someone's number, there is a full 10 to 15 seconds delay/lag before the phone 'reacts' and starts to actually make the call. This lag/delay happens regardless if I am:
using speed dial (though it is especially obvious then)
manually dialling a number
sliding to the right on a person's contact (quick dial)
pressing and holding on a contact's number to dial
I've tried adjusting the Google Sync settings, turning on/off the "Sync People details" as well as my Samsung account's "Sync contacts". I've disabled Facebook/Linked In "Sync Contacts", based on my theory that there was some sort of hiccup being caused by these apps' attempts to pull data on the contact immediately upon me placing the call.
The other issue is that Contact photos/names are also severely delayed when receiving an incoming call, for example when my phone starts ringing, all that I can see is their phone number at the top of the screen (almost as if it's the 'raw' cellular data), and not their name or picture (as normally would immediately appear on say my Galaxy S 3).
I've searched all over but have yet to see this issue pop up. This seems really strange. Any ideas or solutions?? Thanks!
Edit: I tried a second battery pull and hard restart and this seems to have fixed the issue for now. Weird!
If it's any consolation, it's not just your Rogers Note 3. I'm having the same issue with the Note 3 made for T-Mobile USA. I'm going to try the battery pull like you suggested and see if that resolves the issue, as well as some alternate dialers. I'll post my luck once I've tried this.
kamandor said:
Edit: I tried a second battery pull and hard restart and this seems to have fixed the issue for now. Weird!
Click to expand...
Click to collapse
I have found this problem (delay dialing) for 2 weeks.
When I connect to internet, by wifi or mobile data, it is corrected. But whenever the internet connection is disconnected , it apears.
I'm disappointed from Note 3 because of lots of bugs that has got especially after update to kitkat
-delay dialing
-not working any auto call recording app.
-not working properly it's sensors.
And etc
Same bug here. 4.2.1. Phone was fine, never used to do it. randomly started doing this around the same time as I started getting multiple duplicate sms messages. Dialing delay goes away when wifi is on.
Very annoying. I'm open to suggestions!
Shaunuss said:
Same bug here. 4.2.1. Phone was fine, never used to do it. randomly started doing this around the same time as I started getting multiple duplicate sms messages. Dialing delay goes away when wifi is on.
Very annoying. I'm open to suggestions!
Click to expand...
Click to collapse
At least 150MB of phone memory should be free..
Else, it'll lag..
I removed a few apps and now am having 200MB of free space on my Phone Memory (internal), and there are no lags..
Phone is running smooth..
StaticBlaze said:
Atleast 150MB of phone memory should be free..
Else, it'll lag..
I removed a few apps and now am having 200MB of free space on my Phone Memory (internal), and there are no lags..
Phone.is running smooth.
Click to expand...
Click to collapse
Thanks for your reply! I have 1.1gb RAM free pretty much all the time, 1.18GB ROM free, and 20.99GB internal SD free.
Not sure this is the problem.
I got the same problem and i realized after i read this post that it doesnt happen if im connected with wifi. There should be a way to fix this, its a 500euro phone there shouldnt be such problems...
Had the same problem with a Samsung Relay, after a few updates. Had a chat with Samsung, after a hard cache clearing left me with the option to factory reset. Which I'm not very interested in. Uninstalled a lot of applications, then by chance connected to the wifi and sent an email. After that, it seems to be working now.
Didn't fix the problem for more than a few hours. Actually I believe hooking on wi-fi did it, because I connecting again this morning solved the problem again.
I installed a firewall and denied permission for all apps, let's see if this works...
No, the firewall doesn't work.
After connecting on wireless it works for about 3-4 hours. Then again bull**** happens. Don't know why, but this relation is interesting. There is no actual traffic sent form the device, since the firewall blocks a lot of the system bull**** apps from communicating, but after enabling it it works.
I see that enabling wireless even for a short while (3sec) is enough to get it back on track. Why might this be so?...
Prey
Factory reset, reinstall everything, then encryption. 4 hours. Tested during the procedure to see if it dials fast. It dialed, until the end, when it started to have the same problem again.
Then I got the wonderful idea from above to check if there is something wrong with Prey. A software to block your phone if it's stolen. And guess what, as long as it's not connected to the Internet, it hangs and won't open. Maybe this was creating the problem? Don't know, but for now I uninstalled it and it seems to be working. I remember it did an update before the problem occurred, maybe the update is the problem? Will write again if the problems persists.
Cross-referencing this thread on Prey:
https :// help.preyproject.com/topics/ android-call-delay-caused-by-prey
(sorry, as a new user I can't post outside links, so you must correct the URL above)
Seems I'm having the same issue on two of my Prey-enabled devices (HTC One X+ and HTC One X) after upgrading to latest version. Happens with Data-off.
norenendur said:
Factory reset, reinstall everything, then encryption. 4 hours. Tested during the procedure to see if it dials fast. It dialed, until the end, when it started to have the same problem again.
Then I got the wonderful idea from above to check if there is something wrong with Prey. A software to block your phone if it's stolen. And guess what, as long as it's not connected to the Internet, it hangs and won't open. Maybe this was creating the problem? Don't know, but for now I uninstalled it and it seems to be working. I remember it did an update before the problem occurred, maybe the update is the problem? Will write again if the problems persists.
Click to expand...
Click to collapse

Just got this phone, two questions

So, I'm liking this phone so far, we switched from tmo and I went from a m8 to this. Two annoyances, first, is there any way at all to dim the soft button lights, only at night? OMG they were bright last night while laying in bed! From what I can find, it's either 100% or totally disabled. I don't mind them during the day, but not at night. That's just stupid to me.
And another, what I think is major annoyance that just happened. It seems Sprint pushed a bunch of apps down to my phone automatically! I went through all my apps to log in and do all the setup stuff and then rebooted my phone. Now all of a sudden, I've got music players, tv players, support chat, etc., all Sprint branded! WTF?!? Are they going to keep doing this? Is there a way to stop this?
And now another thing...
It turns out that I cannot send or receive picture messages while on wifi. Sprint doesn't seem to know why and is blaming my wifi connection. No, that's not it. It's not slow (100+mb), there are no connection limits, my wife can do this just fine on wifi, we could do it before, etc. WTF????
More info, just found that if I turn off WiFi Calling, things work fine. Never had this problem with tmo....
One last update on the mms issue. Looks like I can't send via wifi. I disabled mobile data and still have the problem. So, with Sprint or the S7 you can't send mms messages via wifi? What's up with that?
1. the lights can be shut off with an app called Galaxy Lights not sure they can be dimmed without root
2. Try package disabler pro you can disable all of those Sprint apps and they wont be in your app drawer
3. Not being able to send MMS is 100% the device, It has worked for me on every device Ive ever owned. Try a factory reset just in case something got botched on the intial set up.
Are you using hangouts to try and send mms? If so, try another messaging app.
Sent from my GT-N8013 using XDA Free mobile app
I like to use mysms as default messaging app, but MMS gets stuck when I use it for default app. I have to go back to stock messaging and it works just fine so something might be borked with 3rd party apps for MMS. Another problem is if you change from the default messaging app, notifications for unread text on the always on display stop working.
Try textra, it has an option for sending/receiving over WiFi, I'm not sure if it works with the always on feature.
Sent from my SM-G900P using Tapatalk
Matstarr said:
1. the lights can be shut off with an app called Galaxy Lights not sure they can be dimmed without root
2. Try package disabler pro you can disable all of those Sprint apps and they wont be in your app drawer
3. Not being able to send MMS is 100% the device, It has worked for me on every device Ive ever owned. Try a factory reset just in case something got botched on the intial set up.
Click to expand...
Click to collapse
1. Yeah, I don't want them off, just dimmed or maybe be able to turn off just at night automatically.
2. I'll look into that one. I'd rather remove them to free up space, but if that's not an option, then this is the next best best.
3. Ug, I literally spend most of the day yesterday configuring all my apps (signing in, settings, notifications, etc.); I really hate to reset and go through all that crap again.
shuka325 said:
Are you using hangouts to try and send mms? If so, try another messaging app.
Sent from my GT-N8013 using XDA Free mobile app
Click to expand...
Click to collapse
I've tried Hangouts and the Google Messenger app.
ned4spd8874 said:
1. Yeah, I don't want them off, just dimmed or maybe be able to turn off just at night automatically.
2. I'll look into that one. I'd rather remove them to free up space, but if that's not an option, then this is the next best best.
3. Ug, I literally spend most of the day yesterday configuring all my apps (signing in, settings, notifications, etc.); I really hate to reset and go through all that crap again.
I've tried Hangouts and the Google Messenger app.
Click to expand...
Click to collapse
For your mms issues, call or go to sprint. There may be an issues with hardware or settings.
Sent from my SM-G935P using Tapatalk
ned4spd8874 said:
So, I'm liking this phone so far, we switched from tmo and I went from a m8 to this. Two annoyances, first, is there any way at all to dim the soft button lights, only at night? OMG they were bright last night while laying in bed! From what I can find, it's either 100% or totally disabled. I don't mind them during the day, but not at night. That's just stupid to me.
And another, what I think is major annoyance that just happened. It seems Sprint pushed a bunch of apps down to my phone automatically! I went through all my apps to log in and do all the setup stuff and then rebooted my phone. Now all of a sudden, I've got music players, tv players, support chat, etc., all Sprint branded! WTF?!? Are they going to keep doing this? Is there a way to stop this?
And now another thing...
It turns out that I cannot send or receive picture messages while on wifi. Sprint doesn't seem to know why and is blaming my wifi connection. No, that's not it. It's not slow (100+mb), there are no connection limits, my wife can do this just fine on wifi, we could do it before, etc. WTF????
More info, just found that if I turn off WiFi Calling, things work fine. Never had this problem with tmo....
One last update on the mms issue. Looks like I can't send via wifi. I disabled mobile data and still have the problem. So, with Sprint or the S7 you can't send mms messages via wifi? What's up with that?
Click to expand...
Click to collapse
Try this for the mms. Dial ##72786# then let the phone do its thing
LeftyGR said:
For your mms issues, call or go to sprint. There may be an issues with hardware or settings.
Sent from my SM-G935P using Tapatalk
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Click to collapse
I went to the store today and after an hour and a half of them trying to figure it out and Googling it, they came to conclusion that it cannot be done. Can anyone with an S7 confirm that they can send a picture message over wifi alone or with wifi calling enabled? I don't believe their claims.
Soooperstar said:
Try this for the mms. Dial ##72786# then let the phone do its thing
Click to expand...
Click to collapse
Done that a few times now without help.
ned4spd8874 said:
I went to the store today and after an hour and a half of them trying to figure it out and Googling it, they came to conclusion that it cannot be done. Can anyone with an S7 confirm that they can send a picture message over wifi alone or with wifi calling enabled? I don't believe their claims.
Done that a few times now without help.
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Click to collapse
It does work on wifi alone, I shut my data off and sent a pic out via wifi no issues at all.
Matstarr said:
It does work on wifi alone, I shut my data off and sent a pic out via wifi no issues at all.
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Click to collapse
Thanks for verifying, what carrier are you on? I'm assuming Sprint, but want to verify.
I've been chatting with them on Twitter to their Sprint Cares account and they seem to be implying that it's because I'm on Sprint.
Im also on Sprint
Matstarr said:
Im also on Sprint
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Click to collapse
Thanks so much for testing this! Now It's time to whoop some sprint butt over this!
Well after talking to Sprint again and Samsung, it looks like it's an issue with Google Messages and Hangouts. Using the Samsung texting app, things work as expected. I thought I checked that before, but obviously not.
Much (but not all) of the Sprint bloatware can be uninstalled, not just disabled. Look at them one by one in the Application manager.
meyerweb said:
Much (but not all) of the Sprint bloatware can be uninstalled, not just disabled. Look at them one by one in the Application manager.
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Click to collapse
Yeah, I've been able to disable or remove most of it. But there are still a few lingering apps that I can't do either on. Also, they seem to like to push apps down to my phone. Just got something called sprint id the other day (just showed in the notification bar that it was installed). But I don't even see that in my app manager.

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