MyAT&T app? - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I have 2 services with AT&T, moble and Uverse Internet and they are linked together under one account. When using the app MyAT&T when I log in I see access to my Uverse account info but I can not find any info on Moble service. At one time it seemed when I started app it listed both my services info. Does anyone using this app know how access multiple AT&T services with this app?
Thanks
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RonH54 said:
I have 2 services with AT&T, moble and Uverse Internet and they are linked together under one account. When using the app MyAT&T when I log in I see access to my Uverse account info but I can not find any info on Moble service. At one time it seemed when I started app it listed both my services info. Does anyone using this app know how access multiple AT&T services with this app?
Thanks
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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BTTT
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

RonH54 said:
I have 2 services with AT&T, moble and Uverse Internet and they are linked together under one account. When using the app MyAT&T when I log in I see access to my Uverse account info but I can not find any info on Moble service. At one time it seemed when I started app it listed both my services info. Does anyone using this app know how access multiple AT&T services with this app?
Thanks
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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Have u tried logging in with ur mobile number or do u use a username to log in ? I only have wireless with them and I only use my .mobile number to log in not sure how to see both but its just a thought to see if it helps bring up ur wireless that way
sent from my SGH - leet ( i337) using Tapatalk 4 beta

oddspec said:
Have u tried logging in with ur mobile number or do u use a username to log in ? I only have wireless with them and I only use my .mobile number to log in not sure how to see both but its just a thought to see if it helps bring up ur wireless that way
sent from my SGH - leet ( i337) using Tapatalk 4 beta
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Yes In have tried that but since I created this ATT Access ID which you have to have to Link accounts I can't log in that way. Before I added the Uverse internet service I used this App and logged in using my phone Number and I could get my Mobile info. I went though 5 levels of Online agents yesterday and finally they just gave a number to call which is just the regular ATT 800 number and the CSR on the phone said that they were doing some system work but I not really sure that the case. I had ask each level of agents I had chatted with online if there system upgrades going on and they told there were but it had no effect on my problem and was talking to 2nd and 3rd level Techs.I had one agent tell me he knew the problem but he did not have access to correct it(WTF). So I really got no idea what going on but I do feel I know a whole a lot more than 90% of ATT CSRs.

Related

Google maps.

When using Google maps and then going into my stared items all the things I add like my my sisters address doesn't have the call tab option. How can get a number linked. The option is there for stuff I have searched for off the net and got the contact from that.
Sent from my Desire HD using XDA App
kpf16 said:
When using Google maps and then going into my stared items all the things I add like my my sisters address doesn't have the call tab option. How can get a number linked. The option is there for stuff I have searched for off the net and got the contact from that.
Sent from my Desire HD using XDA App
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I think this may work, not too sure as I haven't used the feature yet, but on google maps, go in to menu>more>lab>bubble buttons, this is in a beta phase.
Just enabled all the Google labs features and they are good. However that was noty point. I want to be able to use the call tab in stared places for contacts I have manual added eg my sisters address. Even when I link it Ty maps contact is doesn't enable the call tab. This feature only works for stared items added from internet search which have a contact number in culled on the review eg mc Donalds in London.
Sent from my Desire HD using XDA App
kpf16 said:
I want to be able to use the call tab in stared places for contacts I have manual added eg my sisters address. Even when I link it Ty maps contact is doesn't enable the call tab. This feature only works for stared items added from internet search which have a contact number in culled on the review eg mc Donalds in London.
Sent from my Desire HD using XDA App
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Great idea! Please submit a request to Google so they may consider sorting this out in a future version of Google Maps
I don't really understand when this feature would be useful. Are you saying you want to go through Google Maps > Starred Items to call a contact? Why not just go into your contacts and call them?
Just want to know how to do it.
Sent from my Desire HD using XDA App

Administrator accounts

Anyone know how to set this up I will be letting my girlfriend and kids use my tab so I need to be able to login an out of my accounts to keep mainly my girlfriend out of my accounts like Facebook email thanks for any help
Sent from my T-Mobile G2 using XDA App
You could try an app called Invisible Protector. You can use it to lock your apps, but instead of the app showing up as locked it will show up w/ a FC error, and you can then use several different ways to access the locked app. And the only place the Protector app shows up is in the Widgets list. They also have one (Invisible Protector II) that doesn't show up at all. You have to dial a command to get to the settings.
For example I have mine setup so that when the error pops up it gives me an option to send an error report and in the next field I just enter my password and the app loads.
Sent from my A500 using XDA Premium App
But there is administrator under settings but I can't get it setup
Sent from my T-Mobile G2 using XDA App
That administrator option under settings I believe is to enable administrator features to certain apps - for instance allow a find my phone app to enable the GPS without going through the warning dialog, or enable a wipe app to remotely wipe the entire device's memory without confirmations if you lose it.
Ok thanks that's to bad I would love to have a guest account
Sent from my T-Mobile G2 using XDA App
temekio2000 said:
Ok thanks that's to bad I would love to have a guest account
Sent from my T-Mobile G2 using XDA App
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Thee is a developer asking for testers for just what you are asking for look in the bottom forum section for apps and themes
http://forum.xda-developers.com/showthread.php?t=1478321
I think this is the thread
Use this with a app lock program.
That being said, there is no 'non-hackish' way to do that. While the kernel supports true multiuser, the rest of the OS doesn't. The Admin stuff in the settings is for locked-down devices integrated into corporate networks (i. e. you're only allowed to use apps approved by your boss and installed by your admin and your device gets wiped if you try to get around it... though it can be made less strict)
I also use an app to lock thing down. Only I know of
Sent from my AT100 using Tapatalk
The lockdown works via certain apps that install security hooks in your device -- basically giving them the ability to remote-wipe the device or do other funny stuff without your consent. The only app I know of that acually uses this is Junos Pulse, used to access Juniper SSL VPN networks (mostly in corporate or university settings), though I guess some of the 'remote admin' capabilities of antivirus tools use the same mechanisms.
The bottom line: Your app may actually use the mechanisms I described in my earlier post. If you want to check, see settings -> location & security -> device administrators.
temekio2000 said:
Anyone know how to set this up I will be letting my girlfriend and kids use my tab so I need to be able to login an out of my accounts to keep mainly my girlfriend out of my accounts like Facebook email thanks for any help
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I noticed this post on the Gtablet site. It looks to do what you are asking for. Read down the the last post on page 1. I have not tried it yet so cant verify whether it works or not.
http://forum.xda-developers.com/showthread.php?t=863073

Apps can't sign-in

I am getting an "apps can't sign in error"
I am logged on to my windows live id but still none of the apps can sign in nor the store app is working.I have a working internet connection and even with firewall turned off this error occurs.Even the Store app cannot connect to the internet.How do I make them connect to the internet?
Here is the screenshot:
Sent from my LG-P350 using XDA
moved to general - not dev
Glad I wasn't the only one having this problem. Although it seems to have fixed itself, I tried logging into XBL (The windows app) yesterday and it worked fine
Sent from my LS670 using XDA
ricky1001 said:
I am getting an "apps can't sign in error"
I am logged on to my windows live id but still none of the apps can sign in nor the store app is working.I have a working internet connection and even with firewall turned off this error occurs.Even the Store app cannot connect to the internet.How do I make them connect to the internet?
Here is the screenshot:
Sent from my LG-P350 using XDA
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The solution is very simple - just change your country in control panel to any country which is supported (i.e. US) and you are good to go
r0mka said:
The solution is very simple - just change your country in control panel to any country which is supported (i.e. US) and you are good to go
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unless your live ID isn't from said country and then it tells you to bugger off.
Apps works fine but the music app and a few other things that require a log in don't seem to work.
dazza9075 said:
unless your live ID isn't from said country and then it tells you to bugger off.
Apps works fine but the music app and a few other things that require a log in don't seem to work.
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Well my account show me my home country but controll panel shows US and i have no problem on signing to any app
Ha, then perhaps its just me, changing my cp location gives me an error about not matching, leaving the same says im not worthy. Lol
Sent from my HD2 using XDA Windows Phone 7 App

Locked out of US Play Store

I travel in and out of the US a couple times a year. ATM, I have a US payment method and address, I'm in the US using a T-Mobile SIM. I can't access country-restricted apps, such as Pandora and Hulu. According to MarketHelper (or whatever it was called) I am T-Mobile US. I've called contacted Google, and they've refused support since I'm running a custom ROM (CM nightlies). Hence two questions:
Any ideas about the market issues?
How can I revert to stock and be able to come back to CM easily? I can't make a nandroid because I have 10GB of Google Music.
adriangb said:
I travel in and out of the US a couple times a year. ATM, I have a US payment method and address, I'm in the US using a T-Mobile SIM. I can't access country-restricted apps, such as Pandora and Hulu. According to MarketHelper (or whatever it was called) I am T-Mobile US. I've called contacted Google, and they've refused support since I'm running a custom ROM (CM nightlies). Hence two questions:
Any ideas about the market issues?
How can I revert to stock and be able to come back to CM easily? I can't make a nandroid because I have 10GB of Google Music.
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Click to collapse
try clearing the data for the market app, then reopen it and log in.
Google had me do that, and also the data for Google Play services. By logging back in, do you mean delete my Google account from sync settings and re-add it?
Sent from my Nexus 4 using Tapatalk 2
adriangb said:
Google hagt do that, and also the data for Google Play services. By logging back in, do you mean delete my Google account from sync settings and re-add it?
Sent from my Nexus 4 using Tapatalk 2
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no. when you open the play store after deleting data, it asks you to accept terms of use. i meant that.
Yes, that I did
Sent from my Nexus 4 using Tapatalk 2
Google uses a combination of the country your email address was reg in, as well as a few other things to determine what country store your app uses.
That's unfortunate, but how can I force it to reset? I don't even remember what country my email was registered in, but I'm sure in the US now and have been for the last year. I can confirm it's account related because I logged into another account and it works fine.
adriangb said:
That's unfortunate, but how can I force it to reset? I don't even remember what country my email was registered in, but I'm sure in the US now and have been for the last year. I can confirm it's account related because I logged into another account and it works fine.
Click to expand...
Click to collapse
Only way is to contact google about it and tell the what is going on. They maybe be able to help you but dont hold out to hope.
Yes, they're support is pure garbage. I've been in contact with them but they're really no help.
Try going to Google Play My Account > Settings and confirm the carrier and device is correct. Next, try to install Pandora to the device. If it wont, it tell you why.
As I said previously is T Mobile US and I can't install Pandora. It seems to be an account issue because with a different account on my phone or on the website I can install Pandora
Sent from my Nexus 4 using Tapatalk 2
adriangb said:
As I said previously is T Mobile US and I can't install Pandora. It seems to be an account issue because with a different account on my phone or on the website I can install Pandora
Sent from my Nexus 4 using Tapatalk 2
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Try installing it from the web site with the same account that does not work on your phone. I may hint as to why it won't install.
When I had my Nexus S in Paris on SFR SIM, I was able to install SFR apps, but not update some US restricted ones, so I believe the market is tied to the SIM card, regardless of where the Google account was created. Other services, like Google Voice would depend on where the account was created (US only).
SIM, payment method, addresses are all US now.
I can't install even from the web (using my account).
With a different account I can install from my phone or web.
From the website it says: "This item cannot be installed in your device's country"
adriangb said:
As I said previously is T Mobile US and I can't install Pandora. It seems to be an account issue because with a different account on my phone or on the website I can install Pandora
Sent from my Nexus 4 using Tapatalk 2
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adriangb said:
From the website it says: "This item cannot be installed in your device's country"
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Click to collapse
OK, your account still thinks you have a NON US SIM card. Power off, remove the SIM, power on and connect to WiFi. Check the web and see if the carrier clears itself. If you have market enabler installed, remove it, or try a different US carrier.
This is a bit of a stretch, but could you make a new gmail in the U.S and just use that one for the market?
Sent from my Nexus 4 using xda premium
AlexWekell said:
This is a bit of a stretch, but could you make a new gmail in the U.S and just use that one for the market?
Sent from my Nexus 4 using xda premium
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Click to collapse
I can confirm this works, I logged in from my work gmail and it works just fine. It seems like it would be a radical step to switch my Gmail account though. Theres gotta be a better way.
I called again, and this time they had me do something similar but slightly different (and ridiculous if you as me). I went to a paid app that WAS available to me (I randomly chose Minecraft) and I clicked buy (it was showing the wrong currency but I clicked anyhow) and then accepted the permissions, leading me to the next screen, which is a confirmation screen, in which the app will be purchased if you hit buy again but you don't, and you hit back and go back to the app. At this point you exit the Play Store and then (without force stopping it) you clear its data. You open it again, accept the terms and voilá! At least in my case this solved it, for some reason...
I must add that I removed foreign credit cards from google wallet (which according to previous conversations with them should have been a non-issue unless it was selected as default, which it never was), that I had on file but haven't used lately, so maybe that was related and that + a wipe of play store data was needed, I guess I'll never know now...

I can't access CM account

Hello, I want to access the themes store but it says it can't authenticate with the server, so I opened accounts and tried to remove or access the CM account but I couldn't, also when I access the web account it says no device is linked to my account while when I opened the account two days ago my device was there, so please help
Sent from my Z1 using XDA Free mobile app
Sent from my Z1 using XDA Free mobile app
Same problem with me
dkyadav008 said:
Same problem with me
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Cyanogen stopped as a company so surely all their servers are no longer available.
saw man said:
Hello, I want to access the themes store but it says it can't authenticate with the server, so I opened accounts and tried to remove or access the CM account but I couldn't, also when I access the web account it says no device is linked to my account while when I opened the account two days ago my device was there, so please help
Sent from my Z1 using XDA Free mobile app
Click to expand...
Click to collapse
Cyanogen is shut down so u r not accessible into it.
saw man said:
Hello, I want to access the themes store but it says it can't authenticate with the server, so I opened accounts and tried to remove or access the CM account but I couldn't, also when I access the web account it says no device is linked to my account while when I opened the account two days ago my device was there, so please help
Sent from my Z1 using XDA Free mobile app
Click to expand...
Click to collapse
Yes this thing is happening with everyone having cyanogen because there server is down now
saw man said:
Hello, I want to access the themes store but it says it can't authenticate with the server, so I opened accounts and tried to remove or access the CM account but I couldn't, also when I access the web account it says no device is linked to my account while when I opened the account two days ago my device was there, so please help
Sent from my Z1 using XDA Free mobile app
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Click to collapse
It's just obvious that it won't work since CyanogenMod Inc is no more. So all the servers are shut down. BTW sign in is not required if you want to use themes.

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