N7 Dead on Arrival - Nexus 7 Q&A, Help & Troubleshooting

Yep. Ordered 7/10 got it today 7/12. Opened it. Plugged it in. Nothing. Did the steps that googled emailed me. Nothing. Screen just flickers when trying to turn it on. Awesome. Don't you love when you pay for something, it comes and doesn't work at all??? Guess it has to happen to somebody! So at least I won that... Will update on how long Google takes to send another one.
Sent from my Nexus 4 using xda app-developers app

showbo said:
Yep. Ordered 7/10 got it today 7/12. Opened it. Plugged it in. Nothing. Did the steps that googled emailed me. Nothing. Screen just flickers when trying to turn it on. Awesome. Don't you love when you pay for something, it comes and doesn't work at all??? Guess it has to happen to somebody! So at least I won that... Will update on how long Google takes to send another one.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Many people have the same manufacturing issue... It just didn't usually kick in this early.
There's two things this could be... Assuming you haven't already sent it in.
If the screen is kind of like an antrace and noisy, then it has zero charge and needs desperately, a few hours electricity.
If it only flashes like you say. There is a common issue with nexus 7 issue where the cable hooking the battery to the device becomes detached.
The easy fix I would do in your position would be to slip it open and reconnect the cord, as it is in the front. The case is also very easy to get off with a flathead screwdriver, or from dropping it... Not the best design. I did alot of research when mine was bootlooped and very certain that is your problem. Hope this helps if you didn't send it in xD

Don't mess with it....send it in. Better to wait and start with a fully functional device, not one you had to fix to make work!!
Sent from my SGH-T989D using xda app-developers app

kj2112 said:
Don't mess with it....send it in. Better to wait and start with a fully functional device, not one you had to fix to make work!!
Sent from my SGH-T989D using xda app-developers app
Click to expand...
Click to collapse
Amen to that! My level of fixing tablets and phones is pretty high. Just got done replacing my Nexus 4 screen. Anyways, point I'm trying to make is... Open box and DOA? I don't think so. Already have the RMA process started. Hopefully this one will work. Should get it on Wednesday.
Crappy part is, this was a birthday gift that came in just in time. Too bad it doesn't work!
Sent from my Nexus 4 using xda app-developers app

I guess I was lucky my only came with the loose screen. It has play in it when you tap the screen.
showbo said:
Amen to that! My level of fixing tablets and phones is pretty high. Just got done replacing my Nexus 4 screen. Anyways, point I'm trying to make is... Open box and DOA? I don't think so. Already have the RMA process started. Hopefully this one will work. Should get it on Wednesday.
Crappy part is, this was a birthday gift that came in just in time. Too bad it doesn't work!
Sent from my Nexus 4 using xda app-developers app
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Related

My n4 died while I was sleeping!

Yep, I woke up to a completely unresponsive nexus 4. Tried charging it and nothing happens. Also tried holding the power button, using the bootloader, but nothing will make this phone turn on.
Noticed just a little while ago that the lense for the camera and flash have collected moisture inside. Could running the phone on battery until it ran out of power create moisture in the phone?
Sounds kinda crazy, but it's the only thing I can think of. There is no other reason why the phone would have moisture on the inside. It wasn't raining, nothing in my apartment is wet, and neither is the outside of the phone.
Was using stock rooted with matrix 2.0 kernel.
Update:
The moisture inside dried out so I tried powering the phone on and again it did nothing. Then I plugged it in and the led indicator turned solid red.
I didn't know what that meant so I called tech support and that guy was even more clueless than I was. He hasn't even heard of the blinking red led that some people from this forum got after running antutu overclocked, but at least they can return to stock and relock the bootloader.
He said I could get it replaced, but idk if they're gonna give me grief over being unlocked and rooted.
Update 2:
Now the red led no longer lights up when charging. The phone powers on and everything functions except the screen. Even the buzzing from the ear speaker is there like it was when the screen functioned.
I powered it down now in hope that it will work later tonight.
Does anyone have an idea of what could have caused this?
Sent from my LG-P920 using xda app-developers app
Oh man sorry to hear and see that. Maybe something burnt out inside and the smoke couldn't escape causing condensation? I dunno, but hope it gets sorted out..
Sent from my Nexus 4 using xda app-developers app
There is a similar problem with nexus 7 running android 4.2 .. What that required for correction was holding the power button for 30 or more seconds .. I repeat 30 or more seconds and not mere 5 or 10 seconds . that trick worked for me .. Just give it a try
Sent from my Nexus 7 using xda app-developers app
I already tried that. For now I think I'll have to just let it dry.
I would still like to know why only the inside of the phone has moisture and nothing else.
Sent from my LG-P920 using xda app-developers app
blitz911 said:
Oh man sorry to hear and see that. Maybe something burnt out inside and the smoke couldn't escape causing condensation? I dunno, but hope it gets sorted out..
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the wishful thinking, but I don't know how I'm gonna get it replaced if I can't return to stock and lock the bootloader.
Sent from my LG-P920 using xda app-developers app
If it isn't even turning on that might not even be a problem how would they know if rooted
Sent from my Nexus 4 using xda app-developers app
True. I say you put it in an airtight container with some dessicant and see if that helps the moisture. If not, give it a shot and send it back. Sorry to see that happened to a brand new phone.
Spunky_Monkey said:
Does anyone have an idea of what could have caused this?
Sent from my LG-P920 using xda app-developers app
Click to expand...
Click to collapse
Looks like somebody touched your phone with wet hands while you were asleep? Lol.
PoisonWolf said:
Looks like somebody touched your phone with wet hands while you were asleep? Lol.
Click to expand...
Click to collapse
I don't think so, it's just me and my girlfriend here and we were both sleeping. I don't think that would harm the phone either. Anyway, the outside of the phone was completely dry the whole time. No other areas are affected.
The phone I'm using now is an lg thrill and it's been through rain, snow, left outside and it still works. I don't understand why the n4 would do this just by sitting next to my bed.
Sent from my LG-P920 using xda app-developers app
Spunky_Monkey said:
I don't think so, it's just me and my girlfriend here and we were both sleeping.
Click to expand...
Click to collapse
Santa Claus came early
In all seriousness, did you take it in a moist room like your bathroom? Or outside on a rainy day?
what about the bag o' rice trick?
Humidifier running? Was it on the night stand maybe next to a cold drink that could've had some condensation? Was the room exceptionally cold (maybe that combined with the warmth of the phone caused the condensation?)?
Really weird. Hope you get it sorted. Chances are though, if it shut off because of the condensation, it probably burnt something out. Generally, if it's off and gets wet, you have a better chance of it surviving than when it gets wet and shuts off.
Could it be a battery leak?
Update:
The moisture inside dried out so I tried powering the phone on and again it did nothing. Then I plugged it in and the led indicator turned solid red.
I didn't know what that meant so I called tech support and that guy was even more clueless than I was. He hasn't even heard of the blinking red led that some people from this forum got after running antutu overclocked, but at least they can return to stock and relock the bootloader.
He said I could get it replaced, but idk if they're gonna give me grief over being unlocked and rooted.
Sent from my LG-P920 using xda app-developers app
Nuu~ said:
Santa Claus came early
In all seriousness, did you take it in a moist room like your bathroom? Or outside on a rainy day?
Click to expand...
Click to collapse
Nope, it was dry in my pocket all day. I even got good battery life at
4hr screen on and ~14hr total. I left it unplugged next to my bed with nothing next to it to see how much longer it would last.
nexgoose said:
what about the bag o' rice trick?
Click to expand...
Click to collapse
I just wrapped it up and set it above a warm heater. Seems to have worked good.
Mi|enko said:
Humidifier running? Was it on the night stand maybe next to a cold drink that could've had some condensation? Was the room exceptionally cold (maybe that combined with the warmth of the phone caused the condensation?)?
Really weird. Hope you get it sorted. Chances are though, if it shut off because of the condensation, it probably burnt something out. Generally, if it's off and gets wet, you have a better chance of it surviving than when it gets wet and shuts off.
Click to expand...
Click to collapse
It was on the night stand, but nothing liquid was nearby. And my room is always at a constant temperature. Neve had any problems b4 with condensation.
It did have a low battery when I went to sleep and I left it to see what kind of battery drain it would have by morning. I thought only the battery was dead at first, but it's been on the charger now for about 15 min now with the solid red led.
stankyou said:
Could it be a battery leak?
Click to expand...
Click to collapse
I don't want to open it and find out if there's a chance it can get replaced.
Sent from my LG-P920 using xda app-developers app
Did you have a wet application screen protector?
Sent from my Nexus 4 using Tapatalk 2
frigidazzi said:
Did you have a wet application screen protector?
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
No screen protector or case, just the bare phone.
Sent from my LG-P920 using xda app-developers app
It would be my guess too that the battery is leaking and just RMA it. As it doesn't power up they will never know you rooted it and they will most likely just trash it.
OP updated.
The phone powers on now and everything functions except the screen.
Sent from my LG-P920 using xda app-developers app

[Q] Wife bricked Nexus 4, what can I do with it?

So my wife dropped her Nexus 4 in the toilet bowl and then proceeded to try and call someone to see if it worked. When it shut off, she tried charging it. Things that people say you should not do. I took off the back, disconnected the battery, and tried the rice treatment for 72 hours. Tried charging it and get the red LED. Does not look good and have pretty much accepted that it is bricked. My questions is, what can I do with it? Does Google have a buyback program for broken devices? Does anyone else? Or is it just a paper-weight? Thanks.
Edit..nvm ignore, I didn't read your post properly.
Worst case, you could probably sell some replacement parts off it... since she did call someone, obviously screen is OK...
Sent from my Nexus 4 using xda app-developers app
Try disconnecting and reconnecting the battery maybe that will help, you can try to get a free phone from Google, I did that with my galaxy s 2. Just say you don't know what happened you tried turn on the phone and it didn't work. I am sure they would exchange and usually they are too lazy to open up the phone to see if anything is wrong inside.
Sent from my Nexus 4 using xda app-developers app
aanonymoushuman said:
Try disconnecting and reconnecting the battery maybe that will help, you can try to get a free phone from Google, I did that with my galaxy s 2. Just say you don't know what happened you tried turn on the phone and it didn't work. I am sure they would exchange and usually they are too lazy to open up the phone to see if anything is wrong inside.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
This is fraud and illegal and I'm sure not encourage on xda
Sent from my Nexus 4 using xda premium
parts !!
Call up google, tell them the truth and see if they would be willing to repair. When this happened to me with apple they just charged me $100 to get a new one, not bad considering the screw up was completely my fault.
Call and see what you can do. If you can't do anything buy a nexus 4 that needs a new screen and use yours to repair it. Could find one cheap with a busted screen. Is the back or any part damaged?
Sent from my Nexus 4 using Tapatalk 2
Sell the parts that are still functional on eBay, I'm sure somebody could find some use for them.
Sent from my ZTE BLADE III using xda app-developers app
Next time do the rice treatment from the start. Turning the phone on immediately will most likely cause permanent damage
Sent from my Nexus 4 using xda premium
just kidding.. but RMA your wife and buy a new N4:laugh:
Fully take it apart and wipe each part down with alcohol I read where it worked for some guy
Sent from my Nexus 4 @1.67 GHz on Stock 4.2.2

Never seen this before...

So there's a strip going across my screen right where you would press to unlock it or where the middle row of keys is on the keyboard where the touch recognition has just stopped working...
The rest of the screen and phone work absolutely perfect except for this thin strip on the screen.
Any one ever seen this before where a certain point of the screen stops working ?
I take great care of my phone and I had used it to txt literally a minute earlier put it on the table and when a reply text came through I picked the phone up and this problem was there.
Factory reset didn't solve the issue so it's gotta be hardware. It's on its way for repair now.
Sent from my GT-P5110 using xda app-developers app
Factory reset only resets your settings, if part of your Kernel or ROM corrupted itself then a factory reset would do nothing to fix the issue, try re-flashing stock or whatever you use.
I am afraid you're going to rma. Seems like mulfuctioning digitizer.
Sent from my Nexus 4 using xda premium
mariosraptor said:
I am afraid you're going to rma. Seems like mulfuctioning digitizer.
Sent from my Nexus 4 using xda premium
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Click to collapse
Yeah that's what I thought. It's already on its way back. Loving the old Nokia 3210 though in the mean time
Sent from my GT-P5110 using xda app-developers app
zolah said:
Yeah that's what I thought. It's already on its way back. Loving the old Nokia 3210 though in the mean time
Sent from my GT-P5110 using xda app-developers app
Click to expand...
Click to collapse
Lol. Nothing intermediate? From a nexus 4 to a 3210?
Anyway. Hope you get it soon.
Sent from my Nexus 4 using xda premium
Afraid not.
Sold my Gnex.
My brother has an iphone 3Gs but id rather use this lol.
I go to Florida this Friday too for 2 weeks so its gonna be like 3 weeks without my favourate toy =[

nexus 10 still worth it?

So i just received some money i was thinking about getting a tablet so i was looking at the nexus 10 still worth it?
I just got mine a week ago. I love it. I have both the N4 and the N7. I wasn't planning on getting the N10 but a friend of mine made me an offer I couldn't refuse.
The display is something you have to see to believe. If you are in the market for a 10" tablet you'd be hard pressed to find a tab with this resolution and SOC for the price. Not to mention its a Nexus.
Sent from my Nexus 4 using xda premium
xxjrsmith3xx said:
So i just received some money i was thinking about getting a tablet so i was looking at the nexus 10 still worth it?
Click to expand...
Click to collapse
Best Android tablet on the market.
I'm happy with mine, it may the best Android 10" tablet right now. With such a strong developer community supporting it, I'll probably have mine for a couple years before I worry about replacing it.
Man cut it out with the screen he has to see it to belive it .
It s normal screen with very good clarity but the blacks are really bad in compare to the espectations. it s a nice screen when you throw an image to it but not perfect . The collors are not that good and it suffers from light bleed .
Nexus 10 still worth every penny now BUT only if you get a unit without problems . I hope now things has improved in the Quality Control departament .
If you get one with problems, you pay for a nightmare .
Sent from my Nexus 10 using xda app-developers app
Well i hope i don't get no light bleed what app is it that i need to get to check to see if i get light bleed just order mine today should get here by wednesday.
From market -> Backlight Bleed Test -> select black color -> enjoy
Don t worry so much . i think yours its ok ... Maybe a new revision ..
Search for more info in the forum . you get the ideea
Sent from my Nexus 10 using xda app-developers app
light bleed is placebo
colors could be better, i agree
Test for power issues, those will be the hardest to get fixed. Took me months to get mine fixed.
dibblebill said:
Test for power issues, those will be the hardest to get fixed. Took me months to get mine fixed.
Click to expand...
Click to collapse
What kind of po issues are you referring to? I own a Nexus 10 since yesterday. I noticed that it loads the battery really slow. If it is plugged in during normal usage, it just keeps its battery level. Are you talking about that?
Sent from my Nexus 10 using xda premium
Get use with that ... You will charge it in 6 hours from 0 to 100
Patience first 2 3 cycles ... Healty for battery
Sent from my Nexus 10 using xda app-developers app
wohli said:
What kind of po issues are you referring to? I own a Nexus 10 since yesterday. I noticed that it loads the battery really slow. If it is plugged in during normal usage, it just keeps its battery level. Are you talking about that?
Sent from my Nexus 10 using xda premium
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Click to collapse
After a bit of use (or some games), the battery level becomes "stuck" (or while asleep a while), and plugging/unplugging a charger reboots the device. THEN and ONLY then will it show the correct value.
dibblebill said:
After a bit of use (or some games), the battery level becomes "stuck" (or while asleep a while), and plugging/unplugging a charger reboots the device. THEN and ONLY then will it show the correct value.
Click to expand...
Click to collapse
I've never had this problem. I received this unit the week the device was released.
Sent from my Nexus 10 using Tapatalk HD
newellj79 said:
I've never had this problem. I received this unit the week the device was released.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
It seems to be one of the rarer issues, to be sure.
Sent from my Nexus 10 using XDA Premium HD app

Hard bricked Nexus 7 Screen not working,

Device : Nexus 7
Running : Android 4.1.2 Rooted
Problem : I was trying to unroot it and flash a 4.2.2 ROM to the device and i ended up bricking it somehow. I looked around a lot on here and youtube. I found one solution i had not tried which was to get into recovery mod. But the device was stuck on the boot loaded. So i hard shut it down, and pressed the key combination to load the boot loader. And, the screen wasn't loading. I heard the little chimes my computer makes when ever a USB device is active, so i heard the thing load into the boot loader. But its not showing on the screen!
Please help i really shouldn't have done this. But i am literally about to cry.
I tried using Wugfresh's Nexus toolkit to flash the ROM, and it would stop on sending system.
I dont know if i did something wrong, if the kernel was messed up, if the kit wasnt right, please as the video said there is 4 million members here. someone has to know what to do...
-Sean
That is not the bootloader. You need to have your device disconnected from your pc. Then go to your bootloader.
Sent from my SPH-D710 using xda premium
graydiggy said:
That is not the bootloader. You need to have your device disconnected from your pc. Then go to your bootloader.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Okay. I disconnected it and started the tree button combination.
Annnnd Nothing is happening.
Should i try plugging it into the wall outlet?
Volume up and power. Its not a 3 button combo.
Sent from my SPH-D710 using xda premium
graydiggy said:
Volume up and power. Its not a 3 button combo.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I feel kind of stupid.
Nope. Not working. And its not the battery. its plugged into the wall.
Just a noob guess, Is it possible the device isnt even using the display? Like its so messed up that its per say not even realizing it has a screen?
Try volume down and power. It is possible that the screens flex cable came loose. Pop the back off and check. You should be getting some visual queue. If all else fails hold the power button for awhile. Like around 15 to 20 seconds. I have had to do that a few times. That should fix it.
Sent from my SPH-D710 using xda premium
graydiggy said:
Try volume down and power. It is possible that the screens flex cable came loose. Pop the back off and check. You should be getting some visual queue. If all else fails hold the power button for awhile. Like around 15 to 20 seconds. I have had to do that a few times. That should fix it.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
OKay. Whats the best tool i should use to get it open?
Also thank you so much for your help.
You can use a fingernail really. The best thing is a plastic spuger. A guitar pic works nicely. Just start at the bottom and work your way around.
Sent from my SPH-D710 using xda premium
---------- Post added at 11:56 PM ---------- Previous post was at 11:53 PM ----------
Have you dropped the device at all or sat on it? If you are getting no visual queues, either you have a loos flex cable, or the lcd is cracked or just non functional all together. The best way to check that is to shine a flashlight at an angle into your screen. Look for any odd lines that have a slight or significant curve to them.
Sent from my SPH-D710 using xda premium
graydiggy said:
You can use a fingernail really. The best thing is a plastic spuger. A guitar pic works nicely. Just start at the bottom and work your way around.
Sent from my SPH-D710 using xda premium
---------- Post added at 11:56 PM ---------- Previous post was at 11:53 PM ----------
Have you dropped the device at all or sat on it? If you are getting no visual queues, either you have a loos flex cable, or the lcd is cracked. The best way to check that is to shine a flashlight at an angle into your screen. Look for any odd lines that have a slight or significant curve to them.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Assuming i found the right cable which was under a copper shielding that was running up from the metal frame under the battery. It was yellow.
It was tucked all the way in.
I didnt see any cracks or lines. I did sit on my pillow was under it.
That could possibly break the device. I just recently broke mine the other day in similar circumstances. The cable is right by the battery on the right. Should be almost centered by the batt.
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graydiggy said:
That could possibly break the device. I just recently broke mine the other day in similar circumstances. The cable is right by the battery on the right. Should be almost centered by the batt.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Oh. But it was working the other day. Does it just do that?
and Yes i got the right cable. So what can i do now? It was rooted so i cant send it back, Is there anything i could do?
You technically could send it back... They can't confirm it is rooted unless you unlock the bootloader and the little lock thing shows up on the splash screen. And since your screen doesn't work, they can't see it unless they test the device after replacing the screen assuming they don't replace the whole unit. But I don't know their procedures. Most companies just replace the whole thing. The screen shouldn't just go out. Not saying it doesn't happen, but it shouldn't.
Sent from my SPH-D710 using xda premium
graydiggy said:
You technically could send it back... They can't confirm it is rooted unless you unlock the bootloader and the little lock thing shows up on the splash screen. And since your screen doesn't work, they can't see it unless they test the device after replacing the screen assuming they don't replace the whole unit. But I don't know their procedures. Most companies just replace the whole thing. The screen shouldn't just go out. Not saying it doesn't happen, but it shouldn't.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Alright. Ill call Google in the morning. I actually was following a guide i saw on a google forums thing where it said to flash the ROM if its not updating as it should. Which is what was happening.
Seanwoodfin99 said:
Alright. Ill call Google in the morning. I actually was following a guide i saw on a google forums thing where it said to flash the ROM if its not updating as it should. Which is what was happening.
Click to expand...
Click to collapse
Well good luck. Never thought one could fully brick a Nexus 7. From my understanding, it is damn near impossible. Tell them that you were updating to 4.2.2 and it won't boot up at all now. That should avoid them replacing the screen and checking everything ultimately getting you a whole new device. I know you said it's not the battery, but try charging it overnight and the try to boot it up. I have seen so many people think they bricked, but discovered later on down the line 'up to 6 months later' that their battery was just dead.
Sent from my SPH-D710 using xda premium
graydiggy said:
Well good luck. Never thought one could fully brick a Nexus 7. From my understanding, it is damn near impossible. Tell them that you were updating to 4.2.2 and it won't boot up at all now. That should avoid them replacing the screen and checking everything ultimately getting you a whole new device. I know you said it's not the battery, but try charging it overnight and the try to boot it up. I have seen so many people think they bricked, but discovered later on down the line 'up to 6 months later' that their battery was just dead.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Yep its charging now.
Ill call in the AM if its not going. I got a case number and everything and i have Asus's number.
But seriously thanks for all the help youve given me.

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