Hello
Before you ask, I have searched high and low for a solution for this, trying different attempts, so here is my thread. If you find or know of another thread with the magic solution, please link me and I will thank you eternally
Me and my girlfriend have just got back from holiday and I broke the screen whilst we were away. I need to recover the data from the sdcard as it has all our holiday photos.
It is the LG Nexus 4, running the latest, STOCK, untouched Android 4.2.2.
Potential Problems
Mobile Data & WiFi is disabled - holiday so they were turned off
Screen touch / digitizer does not work
Stock Android 4.2.2
USB debugging is OFF
There's a daily alarm set which is p** me off!
Please, any suggestions?
Thanks, Josh.
As an update to this, Wi-Fi IS turned on, so I can use the online playstore to update an app, but cannot use the touchscreen and so access the app etc.
Josh
jleafe said:
Hello
Before you ask, I have searched high and low for a solution for this, trying different attempts, so here is my thread. If you find or know of another thread with the magic solution, please link me and I will thank you eternally
Me and my girlfriend have just got back from holiday and I broke the screen whilst we were away. I need to recover the data from the sdcard as it has all our holiday photos.
It is the LG Nexus 4, running the latest, STOCK, untouched Android 4.2.2.
Click to expand...
Click to collapse
Untouched device with USB Debugging off. No way to crack this (as far as I know). A very similar issue, but still no solution. You may read this, or this.
To unlock, simply get your touchscreen fixed. No other way. Sorry mate.
Far_SighT said:
Untouched device with USB Debugging off. No way to unlock this except using your google account (as far as I know). A very similar issue, but still no solution. You may read this, or this.
To unlock, simply get your touchscreen fixed. No other way. Sorry mate.
Click to expand...
Click to collapse
Thanks. Great news - the phone is insured, but if I take the SD card out or do the touchscreen myself, it will invalidate the insurance. It's not just the front touchscreen which is broken, the back is shattered also.
Josh
Wow. Can't believe there's no way to do this. Thanks for the help those who have read this but also, cannot help!
Josh
jleafe said:
Wow. Can't believe there's no way to do this. Thanks for the help those who have read this but also, cannot help!
Josh
Click to expand...
Click to collapse
As long as you replace the screen by yourself all the data will be saved. Screen replacement is very easy and is much cheaper than paying LG
Sent from my Nexus 4 using xda app-developers app
Related
I for the life of me cant figure out why my camera is completely dead! I have FULLY wiped all caches,everything under 'WIPE' via AMONS and even formatted my SD card as well as trying an alternate SD card(both 8GB--C6speed)--never had a problem w either card on ANY ROM...ALL OF A SUDDEN the past 2days my camera goes to a FULL BLACK SCREEN,when pressing the CAMERA icon. Occasionally the taskbar will remain uptop but will timeout when screen display shutsoff. Now if i launch CAMERA via DESIRE ROM(KING),ill get the notice about clicking trackball to resume camera but as soon as i click it,the message dissapears and the screen will go back to black screen again...and repeat. I SWEAR i have DONE MULTIPLE COMPLETE WIPES AND REFORMATS so im left to believe its THE HARDWARE itself! CAN ANYBODY PLEASE LEND ME A HAND IF the similar problemhas occured...On the Nandroid backups that ive restored from FULLY FUNCTIONING bkups,if i launch NEXUS TORCH it will say CANNOT ACCESS LED---this is THE ONLY info besides the "camera wake message"mentioned earlier that i can provide. Thanks in advance and pleas edont flame for NOT being in Q&A bc this is more of a DEV related restore question.
**oh and BTW--I DID TRY TO INSTALL the DESIRE R2 cam fix and does nothing. I tried it when all was working fine early in the week and it did nothing to help FLASH timing for me,so i NAN restored back to prior state and CAMERA continued working until about THURSDAY night--regardless--PHONE is in OUT OF BOX STATE--MINUS UNLOCKED and it STILL doesnt work!---PEACE and Happy Mothers Day to any Mothers out there in XDA world!
***Captain Obvious to the Rescue!!***
Your hardware has malfunctioned. Contact HTC for a repair.
1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section
ghostrida said:
1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section
Click to expand...
Click to collapse
1. i should have known you were from Philly and cant read--I TRIED STOCK ROM
2. CAPS is to put highlights on key terms so idiots dont read over the fact that I DID TRY STOCK ROM---see how that helps?
3. Thanks for your informative responses---any suggestions from CAPTAIN OBVIOUS how to get service on a ROOTED device without being charged full price on the phone?? Ahhh--thought not!--So i tried here to see if anyone else had similar situation. AGAIN-thanks for your help as well SERIAL TOON--geez
If it's a hardware failure they won't charge you.
I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!
What do you base this on...Heresay?
BlueScreenJunky said:
If it's a hardware failure they won't charge you.
Click to expand...
Click to collapse
I didnt intend to sound rude,im just a little pissed right now..I Only ask bc i already had an issue in January days after receipt of phone. Issue was solved by sending me a new battery bc other was causing random shutdowns (ive since forwarded this info to another XDAmember that had exact same issue and they give him replacement phone at 1st but issue continued to occur--i told him about my story after he posted his problem, he contacted them this weekend and confirmed with me today that a new battery was on the way..see my public IM's for info). Anyway,when i was dealing with the battery issue they said they would definately NOT be able to fix under warranty bc the phone is rooted and unlocked. I can attest to the few people on here that said theyve been successful in such cases,but either way,IVE ALREADY STATED that i tried the DESIRE R2 camera kernal to see if that helps,so im not going to be dishonest and tell them i havent tried anything other than custom roms. Again..positive suggestions or similar experiences with warranty info would be appreciated....trollers looking for a funny post or to degrade people can eat one!
joshlusignan said:
I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!
Click to expand...
Click to collapse
Thanks JOSH, ill look into it tommorrow--as i stated tho--i feel im being dishonest for trying the DESIRE R2 cam and saying that they should cover it---uninformed people will assume THAT couldve caused it,even though i used phone afterwards for a few days w no side effects
Hey Milton, like others have mentioned in here might want to try flash back to stock and seeing if the problem persists. If it does then your looking at a hardware problem and you should contact HTC/google for repair.
Yea...i was thinking that from get go--(hardware prob). Im on cheesy STOCK ROM right now and have been for cpl hrs...but its obvious its gotta be hardware...NOW comes the crappy part of trying to explain it to HTC when attempting to get an RMA!--Yee Haa!
MOD PLEASE CLOSE OR DELETE---THANKS!
Milton, among the items on the very small list of things folks around here want in return for helping you is that you lay off the caps. Doesn't highlight anything that you'd want to highlight.
Doug
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
Click to expand...
Click to collapse
That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
As for your phone. Call Google which will probably have you call HTC. People have gotten their rooted devices fixed for free if it's a genuine hardware problem and nothing caused from the rooting process.
milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
Click to expand...
Click to collapse
You should send it to HTC for repair. Charging fee or not, but thats the only option to you right now because its a hardware failure.
mikroN1 said:
That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
Click to expand...
Click to collapse
I was thinking the exact same thing, don't know where he must have learned how to type. Then you criticize people from Philly, or whatever its called somewhere, for not knowing how to read. I would say mirror that advice and learn how to type.. type properly.
Torch will work until camera app is used then it wont work again until i reboot. After reboot, torch will work ONLY on regular/lower setting. MAX brightness will not work. Toggle back to LOW setting and torch will work again. Im going to try what DOUG suggested bc that is the only thing i havent tried yet...but the way torch and camera are acting up and requiring reboots keeps me willing to try software tricks first...WHAT ties the TORCH's HI setting to the camera app adn yet keeps the LOW setting seperate!??..ill try the TORCH dev real quick for some insight on how the two work hand in hand.Thanks for anyone using their time to help instead of criticize. Sorry for mocking ones ability to read but i was quite [email protected] time bc i lost a major function on my phone.My apologies to all
Seriously Milton? More?
milton007 said:
Please DONT lend assistance to someone like this. IF they cant bither to read THE MOST SIMPLEST instructions, they should NOT be attempting this in the first place...thats just sheer ignorance...
Click to expand...
Click to collapse
The attitude, hostility and the caps are not welcome here.
Along with the others I have no sympathy for you. Learn proper grammar and get a better attitude.
Troll much? Go tell your mother happy mothers day if you have that much time to pull up old posts from people asking questions in a 'kernal forum' about basics. Basics that anyone should know, if not they stand a much better chance on damging their phone. It wasnt being ignorant. Since you know everything there is to know about everyones posts, tell me where the topic dealing with my specific camera issue has been previously posted and ill be glad to read and search thru that forum. I wasnt the one asking questions about something mentioned in the OP (uh oh i used caps--oh geesh-someones gonna be saaad now!)and numerous pages before. Im sorry i dont spend all my life on forums to know that only words approved for caps are indeed CAPITALIZED. Petty little boy-and by the way, i was trying to stress your good advice by typing your name in caps so people would credit you with the help-Sorry to have taken your precious time sir. Good day.
So I got some bad news
There is an area on my Nexus 4 that receives no touch input. Either that, or it is extremely inconsistent. This is the section right about where the bottom row of icons are located, directly above the on-screen navigation buttons.
I tried installing this "fix" for touch sensitivity, but it did not fix the specific problem I am having. And I noticed this problem before I tried that fix, so it was not a result of that.
I am about to try a full system reset to see if that helps. Hopefully it will. I will post back if it does.
If I have to send it back to Google, what process would I need to go through to make sure they don't know I rooted? Just unroot? Or would I also have to lock the bootloader as well? And would a full system reset do all of that? Or do I need to go back and use the toolkit?
Here is a video I just shot showing the problem:
EDIT: And unfortunately a full reset just made it worse
strausd said:
So I got some bad news
There is an area on my Nexus 4 that receives no touch input. Either that, or it is extremely inconsistent. This is the section right about where the bottom row of icons are located, directly above the on-screen navigation buttons.
I tried installing this "fix" for touch sensitivity, but it did not fix the specific problem I am having. And I noticed this problem before I tried that fix, so it was not a result of that.
I am about to try a full system reset to see if that helps. Hopefully it will. I will post back if it does.
If I have to send it back to Google, what process would I need to go through to make sure they don't know I rooted? Just unroot? Or would I also have to lock the bootloader as well? And would a full system reset do all of that? Or do I need to go back and use the toolkit?
Here is a video I just shot showing the problem:
Click to expand...
Click to collapse
very interesting......
I would definitely RMA that. It's clearly an issue. I just ran the same touch tests you did in the video and have none of those same problems. The screen recognizes my touch even at the very bottom of the screen where the nav bar starts.
As for unrooting/re-lockingt he bootloader, just use Wug's toolkit:
http://forum.xda-developers.com/showthread.php?t=2015469
This worked flawlessly for me to unroot and re-lock the bootloader of my first N4 before sending it back to them. The toolkit is very straight forward.
I tried using the Nexus 4 toolkit to restore to a factory image, but I am getting an error every time it tries to download it
EDIT: I am about to try that other toolkit posted above ^^^
i tested mine no problem at all..
kanariya said:
i tested mine no problem at all..
Click to expand...
Click to collapse
Dang, I guess its just me. I am about to restore to a factory image. I am hoping that fixes the problem. Otherwise I will have to send it back to Google.
strausd said:
Dang, I guess its just me. I am about to restore to a factory image. I am hoping that fixes the problem. Otherwise I will have to send it back to Google.
Click to expand...
Click to collapse
Hope it works out for you!
strausd said:
I tried using the Nexus 4 toolkit to restore to a factory image, but I am getting an error every time it tries to download it
EDIT: I am about to try that other toolkit posted above ^^^
Click to expand...
Click to collapse
Just make sure you follow the step by step guide for installing the proper drivers and uninstalling rogue ones before trying to unroot/lock the bootloader. It is super easy just make sure you read all the instructions and follow them to a T. After doing that the toolkit will work perfectly for you moving forward. Even with your next N4. I used it again today to root my replacement N4.
I encountered a MAJOR problem!
I did the flash stock + unroot part and that worked fine. But I am completely stuck on the last part.
Now I need to lock the bootloader again. In order to do that, I have to have USB debugging turn on. The problem is that in order to turn it on, I have to get into the phone. But I am stuck on the initial phone setup! The only way to move past the stage I am stuck on is to click an arrow, but the arrow is in the dead zone and the dead zone just got worse! I can't move on!
Anybody have any advice? I am totally stuck.
EDIT: Got it! At that stage I put the phone in landscape to avoid the dead area. Then the Android tutorial came out and I couldn't get out of it to go to settings and enable USB debugging mode. So I went to the lockscreen, after 20 tries got Google now pulled up, and was able to type in settings to open it up and enable USB debugging mode. Finally got the bootloader locked. Should I be good to send it back to Google now?
Please repeat this bug while holding the phone in your hand, a video would be nice.
wideasleep1 said:
Please repeat this bug while holding the phone in your hand, a video would be nice.
Click to expand...
Click to collapse
Haha you want a third video?
strausd said:
Haha you want a third video?
Click to expand...
Click to collapse
Sure! This is a well-known issue across a LOT of Android phones, YT is awash of vids like yours, all sitting flat on a surface.
wideasleep1 said:
Sure! This is a well-known issue across a LOT of Android phones, YT is awash of vids like yours, all sitting flat on a surface.
Click to expand...
Click to collapse
Already got an RMA on it and another one should be here in less than a week.
strausd said:
Already got an RMA on it and another one should be here in less than a week.
Click to expand...
Click to collapse
Odd it's so zone-specific... I'd suspect the grounding short is right near that lower micro-USB area. Thank Gawgle for quick RMA supply!
wideasleep1 said:
Odd it's so zone-specific... I'd suspect the grounding short is right near that lower micro-USB area. Thank Gawgle for quick RMA supply!
Click to expand...
Click to collapse
I hava the same issue
I have same issue in the same area of display, but my is sporadic, it's not present all the time. It comes and goes. I removed front protector, issue was still present. Then I removed back protector and did a factory reset, and now it's gone for 5 days. It's bought in Canada, and I'm from Serbia so it's a little tricky for me to send it for RMA because now I am not sure if the issue is realy hardware type. I run it in safe mode and it behave same.
Sometimes if goes totaly crazy with tens of simoultanous touches around non working stripe. Lock unlock and it's gone.
Tafak?!?? Don't know what to do...
Looking for a creative solution here. It seems I have a perfectly functioning phone that won't display anything but a short flash of light around the edges of the screen. Capacitive touch works, can feel the haptic feedback. Phone rings, can be answered if you swipe in the right place. Just no display.
I need to send it to Samsung for warranty repair, however I'd like to grab a NAND backup first because they are sure to wipe it. To do that, I need a display! I'm rooted with custom recovery, of course. Can I gain screen control with an app similar to ODIN? If I purchase an MHL to HDMI adapter, will it automatically start showing my screen output on a TV? Is there something else I'm not thinking of?
KatanaMan said:
Looking for a creative solution here. It seems I have a perfectly functioning phone that won't display anything but a short flash of light around the edges of the screen. Capacitive touch works, can feel the haptic feedback. Phone rings, can be answered if you swipe in the right place. Just no display.
I need to send it to Samsung for warranty repair, however I'd like to grab a NAND backup first because they are sure to wipe it. To do that, I need a display! I'm rooted with custom recovery, of course. Can I gain screen control with an app similar to ODIN? If I purchase an MHL to HDMI adapter, will it automatically start showing my screen output on a TV? Is there something else I'm not thinking of?
Click to expand...
Click to collapse
This might be a long shot but you could try to connect the phone to a tv or monitor. I haven't used it yet. I've not had the money to pick of an adapter or whatever you use. I plan on it though. Either way, I'm assuming it should automatically display on your screen, like typical plug and play devices. Either way good luck. I you could try remote applications, but I'm not sure on how you would get them installed without writing it into the application apk.
@droidscreen....think that's wat its called. I was able to help a friend out wen his screen went black...
Sent from my SPH-L720 using xda app-developers app
strive53 said:
@droidscreen....think that's wat its called. I was able to help a friend out wen his screen went black...
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
[email protected] was exactly what I was lookin for and did the trick right away! The only pre-requistite was to have USB debugging turned on, but who of us doesn't? I can now see me screen echoed on the PC and will attemt a backup before I send it off to be molested by Samsung warranty repair.
Can't figure out if there's a way to mark your reply as the solution, but I thanked you!
KatanaMan said:
[email protected] was exactly what I was lookin for and did the trick right away! The only pre-requistite was to have USB debugging turned on, but who of us doesn't? I can now see me screen echoed on the PC and will attemt a backup before I send it off to be molested by Samsung warranty repair.
Can't figure out if there's a way to mark your reply as the solution, but I thanked you!
Click to expand...
Click to collapse
Ok, where did you find this jewel of a program?
I can't find it in the play store.
ObrienDave said:
Ok, where did you find this jewel of a program?
I can't find it in the play store.
Click to expand...
Click to collapse
It's not in the play store because you don't install it on your phone. It's a Java app, hopefully the forum will allow me to link it: http://droid-at-screen.ribomation.com/
KatanaMan said:
It's not in the play store because you don't install it on your phone. It's a Java app, hopefully the forum will allow me to link it: http://droid-at-screen.ribomation.com/
Click to expand...
Click to collapse
Well, that explains that
Thanks for the link!
Hi guys,
My wife dropped her phone and now the screen doesn't turn on. The phone is still on because the blue LED in the top corner still flashes, and I feel the phone vibrate when taking a screen shot. She has some files on the phone for her externship that I'd like to recover along with some pictures of our puppy and of course we didn't set up the phone to be accessed as an media device before the accident.
I came across the thread below asking about a screen replacement also but it looks like the end result was sending the phone in for service:
https://forum.xda-developers.com/ax...-7-mini-screen-replacement-t3588093?nocache=1
I'd rather replace the screen myself so that I can recover the data. I just can't seem to find the screen anywhere to buy. Does anyone know where I can find it? Or even a compatible screen? As long as it'll power on and function enough to enable use as an mtp is all I need.
Thanks for any help!
DEAR ZTE CUSTOMER,
You can back up your phone data first, then fix your phone in nearby after-sale service site. If you do itself, there are risks for losing your data.
Thank you!
William Guo said:
DEAR ZTE CUSTOMER,
You can back up your phone data first, then fix your phone in nearby after-sale service site. If you do itself, there are risks for losing your data.
Thank you!
Click to expand...
Click to collapse
Thanks for your reply William, but backing up the phone data is the main problem I'm having. The screen is unresponsive so I'm unable to back it up. As such, I'm looking for a compatible screen so that I can recover what's still on the phone.
If you know of a way that I can back up the phone data without needing to use the phone for any inputs please let me know!
Hi,
Did you have any luck doing this? I'm having the same issue and can't find a way to retrieve my data before I risk repair/losing it.
Many Thanks,
DB
Sorry
dljb82 said:
Hi,
Did you have any luck doing this? I'm having the same issue and can't find a way to retrieve my data before I risk repair/losing it.
Many Thanks,
DB
Click to expand...
Click to collapse
Hey,
Sorry I didn't. I haven't heard anything back from ZTE and I haven't had any luck finding a replacement screen. I ended up just buying another 7 mini from Best Buy. My current plan is whenever the newer phone gets replaced, I'll put that screen on the old phone to get the data off of it that way. It's a sucky solution and I wish parts were more available but at least in my case the data isn't vital so I can wait to get it.
If you end up finding anything on replacement screens please come back and let me know!
EDIT: I did some searching again and I can find some screen parts now. That's the good news. The bad news is that the screens themselves are still about half the price of a new phone. If the screen price drops to about $50 or $60 I'll probably get one and do the swap. Until then I'm going to wait.
https://www.aliexpress.com/popular/touch-screen-for-zte-axon-mini.html
-Brandon
Good afternoon people.
I need your help.
My mother's tablet, started to give problems out of nowhere. As I was not able to solve it, I screwed up! I put the factory values, to keep everything clean, but the problem is that she does not remember either the mail or the google pass, since she is from the old guard! To further assist, USB Debugging and OEM unlocking are not connected. In other words, I have hands and feet tied! I already burned all my lashes, searching the net, to get around the situation and I can't! Can / can you help please?
If you need any data from the tablet, just say so.
Thanks in advance for your attention.
best regards
N1ghtWalker said:
Good afternoon people.
I need your help.
My mother's tablet, started to give problems out of nowhere. As I was not able to solve it, I screwed up! I put the factory values, to keep everything clean, but the problem is that she does not remember either the mail or the google pass, since she is from the old guard! To further assist, USB Debugging and OEM unlocking are not connected. In other words, I have hands and feet tied! I already burned all my lashes, searching the net, to get around the situation and I can't! Can / can you help please?
If you need any data from the tablet, just say so.
Thanks in advance for your attention.
best regards
Click to expand...
Click to collapse
I found this for a galaxy tab
https://frpbypass.net/remove-frp-samsung-tab-a-2016-frp-bypass-gmail-account-2020/
Sent from my Mi Note 10 using XDA Labs
I got stuck right at the beginning! I touch the screen with both fingers and nothing appears. But anyway, thanks!