Could't find the update, hw do I manually update? - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

My phone couldn't detect the new 7/9 update from ATT. I am running stock rom and the phone is not rooted. I did enable AWS band on i337. However, even I restore to the original NV memory and restore to factory setting but still couldn't pull the update. Is there a way to manually do the update. Help appreciated.

Move your date up a few days, weeks, it should take the update.
Good luck.

gxlgxl said:
My phone couldn't detect the new 7/9 update from ATT. I am running stock rom and the phone is not rooted. I did enable AWS band on i337. However, even I restore to the original NV memory and restore to factory setting but still couldn't pull the update. Is there a way to manually do the update. Help appreciated.
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Please put questions in Q & A.

gxlgxl said:
My phone couldn't detect the new 7/9 update from ATT. I am running stock rom and the phone is not rooted. I did enable AWS band on i337. However, even I restore to the original NV memory and restore to factory setting but still couldn't pull the update. Is there a way to manually do the update. Help appreciated.
Click to expand...
Click to collapse
Move the date up one day

Questions and Help issues go in Q&A and Help section
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[Q] Please Help. Very strange problem with my phone.

Hello,
I'll start from the beginning so maybe someone can figure out exactly whats going on with my Galaxy S4.
So my carrier is Telus and I had just a rooted 4.2.2 and everything has been fine since day 1 of rooting. 2 nights ago I noticed the stock Google Edition ROM was out and I decided to give that a try. I flash the 4.3 Google Edition ROM which said Canada (Bell/Telus/Rogers) and I was using that for about 24 hours. Everything was great, however I noticed I lost my 4G/LTE connection. So without being connected to WiFi I had no data plan basically, everything was on, carrier was selected all the APN settings were correct so I was lost. Completely confused as to why this is happening I just decided to restore to stock, unroot and start from scratch. I used Oden to restore the stock ROM from Telus back to android 4.2.2
Now, once that came back, still the same problem and what I noticed was it installed all the Bell Mobility stock software and when I plug the phone into Kies it's listed as a Bell Mobility device. How is this possible? I used the Telus stock ROM to restore, once that I've used before without any issues at all.
Any help would be appreciated, if you have any questions let me know.
Thanks.
Kritik31 said:
Hello,
I'll start from the beginning so maybe someone can figure out exactly whats going on with my Galaxy S4.
So my carrier is Telus and I had just a rooted 4.2.2 and everything has been fine since day 1 of rooting. 2 nights ago I noticed the stock Google Edition ROM was out and I decided to give that a try. I flash the 4.3 Google Edition ROM which said Canada (Bell/Telus/Rogers) and I was using that for about 24 hours. Everything was great, however I noticed I lost my 4G/LTE connection. So without being connected to WiFi I had no data plan basically, everything was on, carrier was selected all the APN settings were correct so I was lost. Completely confused as to why this is happening I just decided to restore to stock, unroot and start from scratch. I used Oden to restore the stock ROM from Telus back to android 4.2.2
Now, once that came back, still the same problem and what I noticed was it installed all the Bell Mobility stock software and when I plug the phone into Kies it's listed as a Bell Mobility device. How is this possible? I used the Telus stock ROM to restore, once that I've used before without any issues at all.
Any help would be appreciated, if you have any questions let me know.
Thanks.
Click to expand...
Click to collapse
I'm wondering if the 4.3 rom managed to update your EFS or CSC data... I'm no expert in these areas (and I'm on AT&T), so I don't think I can be much of a help. But this might be something to look into. Also be sure you wiped data too (you didn't mention it).
Also, I'm wondering if you have the correct Odin file for your carrier (if there is such a thing as a difference?)? I know with older handsets, it was possible for AT&T to push out APN settings, etc. from the carrier's end, forcing updates to your handset. Not sure if that's still possible or not.
If you have a nandroid backup of your ESN partition, you might try to restore that. Don't try to restore someone else's backup, or you'll mess up your IMEI and such.
Aou said:
I'm wondering if the 4.3 rom managed to update your EFS or CSC data... I'm no expert in these areas (and I'm on AT&T), so I don't think I can be much of a help. But this might be something to look into. Also be sure you wiped data too (you didn't mention it).
Also, I'm wondering if you have the correct Odin file for your carrier (if there is such a thing as a difference?)? I know with older handsets, it was possible for AT&T to push out APN settings, etc. from the carrier's end, forcing updates to your handset. Not sure if that's still possible or not.
If you have a nandroid backup of your ESN partition, you might try to restore that. Don't try to restore someone else's backup, or you'll mess up your IMEI and such.
Click to expand...
Click to collapse
Yeah sorry I forgot to mention some stuff. I have wiped data and factory restored before flashing the stock ROM in Odin as well as wiped everything again as soon as its complete. Right when it boots up the APN info is all wrong. I have data now if I set it up myself but its just sitting on H+ rather than LTE/4G. Also it seems to install the Bell bloatware rather than the Telus bloatware, so something within the phone still thinks its a Bell phone. I'm stumped, so is the Telus guy who was trying to help me with it today. I know I'm using the right .tar stock file from Telus because I've used it before. Man this really stinks!
EDIT: I'm not sure if this is valuable info to add but I just noticed when doing a factory reset it says the CSC that's applied and its labelled as BMC which is Bell Mobility. This is a Telus phone so I'm assuming my problem is somewhere right from there.
ALRIGHT!
I fixed it... I found a tutorial on how to change the CSC with the key command
"*#272*Device IMEI#"
Then it showed a list of carriers and I chose the right one, rebooted and it restored everything and presto. 4G/LTE is back on.
Kritik31 said:
ALRIGHT!
I fixed it... I found a tutorial on how to change the CSC with the key command
"*#272*Device IMEI#"
Then it showed a list of carriers and I chose the right one, rebooted and it restored everything and presto. 4G/LTE is back on.
Click to expand...
Click to collapse
Super-awesome! Glad to hear you got it figured out!

[Q] Can't access PhoneUtil

Hello all,
I tried searching the forum and google for this problem but haven't come across anything.
I really hope someone can help me out or I'm gonna have to buy a new phone.
I need to access the PhoneUtil menu by punching in *#7284# so I can continue with this procedure to enable AWS. But the menu is not coming up. I even restored the phone to factory settings but still no menu. USB debugging is enabled.
I followed this procedure when I first got the phone a few months ago and it worked. Now all of a sudden my phone only starts to detect Bell/Rogers network and not Mobilicity. So I'm guessing if I went through this process again it will work...but I can't get phoneUtil to pop up this time.
Any ideas?
Splifff said:
Hello all,
I tried searching the forum and google for this problem but haven't come across anything.
I really hope someone can help me out or I'm gonna have to buy a new phone.
I need to access the PhoneUtil menu by punching in *#7284# so I can continue with this procedure to enable AWS. But the menu is not coming up. I even restored the phone to factory settings but still no menu. USB debugging is enabled.
I followed this procedure when I first got the phone a few months ago and it worked. Now all of a sudden my phone only starts to detect Bell/Rogers network and not Mobilicity. So I'm guessing if I went through this process again it will work...but I can't get phoneUtil to pop up this time.
Any ideas?
Click to expand...
Click to collapse
Do you have an AT&T S4? And, if so, did you take the MF3 firmware update? Because if you do, and you did, you shouldn't have. The only thing you can do with a phone on MF3 is Root. No service menu, no Kies, No ODIN, and no going back.
If this is the case, there is a lot of information about it all throughout the General and Q&A sub forums and this information has been there for a while.
If it isn't the case, maybe you can give a little more information and someone can help you. Good luck.
Splifff said:
Hello all,
I tried searching the forum and google for this problem but haven't come across anything.
I really hope someone can help me out or I'm gonna have to buy a new phone.
I need to access the PhoneUtil menu by punching in *#7284# so I can continue with this procedure to enable AWS. But the menu is not coming up. I even restored the phone to factory settings but still no menu. USB debugging is enabled.
I followed this procedure when I first got the phone a few months ago and it worked. Now all of a sudden my phone only starts to detect Bell/Rogers network and not Mobilicity. So I'm guessing if I went through this process again it will work...but I can't get phoneUtil to pop up this time.
Any ideas?
Click to expand...
Click to collapse
did you install the phone util apk?
Yes I downloaded and installed phoneutil.apk from multiple sources many times, but the menu never shows. It's a Bell S4 not AT&T. Could I have installed the MF3 update even though its a Bell phone?
Not sure how to root but I can search. Will rooting it solve the problem?
If you need any other information let me know.
Splifff said:
Yes I downloaded and installed phoneutil.apk from multiple sources many times, but the menu never shows. It's a Bell S4 not AT&T. Could I have installed the MF3 update even though its a Bell phone?
Not sure how to root but I can search. Will rooting it solve the problem?
If you need any other information let me know.
Click to expand...
Click to collapse
I had the same problem too I think it is becoz of the OTA update..which disables that USSD code...did u find any solution how to solve the issue? I really do not want to root the phone..thank u.

software unlock

I did the software unlock via the dial code & UMTS menu, I can make phone calls with a different carrier sim, but I cannot get the data to connect. I have been searching xda and google for months trying to get this to work. I have a Canadian Bell mobilty i337m. Stock rom (mdj) and its rooted. I have tried factory reset several times but it doesnt fix it. I also tried flashing back to stock with odin. Does anyone have any other ideas?
When I try a telus (or other provider) sim, it give me voice service only and in the about > status menu the mobile network state either says disconnected or connecting. I have the data toggle on also.
Those unlocks don't work that well with the Canadian variants. They're designed for the i337 not the i337m.
Have you made sure the apn is set up right for the carrier?
Maybe this will help
Code:
http://apn-settings.com/canada/apn-settings-bell-mobility/
I will say the reason that cause the problem is that this is an ATT phone with At stock ROM. So it doesn't have the APN setting for other carries. You should set that by yourself.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
ve6ay said:
Those unlocks don't work that well with the Canadian variants. They're designed for the i337 not the i337m.
Click to expand...
Click to collapse
ksj0823 said:
I will say the reason that cause the problem is that this is an ATT phone with At stock ROM. So it doesn't have the APN setting for other carries. You should set that by yourself.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Not true. I successfully unlocked my first S4 I337M on Bell following this tutorial. I sold that one because I was able to make a profit once I unlocked and flashed the AWS mod to make it compatible with WIND and Mobilicity.
simplywinter said:
I did the software unlock via the dial code & UMTS menu, I can make phone calls with a different carrier sim, but I cannot get the data to connect. I have been searching xda and google for months trying to get this to work. I have a Canadian Bell mobilty i337m. Stock rom (mdj) and its rooted. I have tried factory reset several times but it doesnt fix it. I also tried flashing back to stock with odin. Does anyone have any other ideas?
When I try a telus (or other provider) sim, it give me voice service only and in the about > status menu the mobile network state either says disconnected or connecting. I have the data toggle on also.
Click to expand...
Click to collapse
Try reflashing the original 4.2.2 firmware from here and then immediately follow this tutorial before rooting (do not install any system updates!). Then you can root, install custom recovery, reset the flash count, etc.
All questions and help issues go in Q&A and Help section
Thread moved
Thanks
FNM
MrKhozam said:
Not true. I successfully unlocked my first S4 I337M on Bell following this tutorial. I sold that one because I was able to make a profit once I unlocked and flashed the AWS mod to make it compatible with WIND and Mobilicity.
Try reflashing the original 4.2.2 firmware from here and then immediately follow this tutorial before rooting (do not install any system updates!). Then you can root, install custom recovery, reset the flash count, etc.
Click to expand...
Click to collapse
You did exactly what I am in the process of doing. I will try what you suggested now. Thanks!
Also, ive manually inputed apns for telus and eastlink and neither seem to work. I can always make voice calls, but the data will not connect.
ksj0823 said:
I will say the reason that cause the problem is that this is an ATT phone with At stock ROM. So it doesn't have the APN setting for other carries. You should set that by yourself.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
oddly enough, when I put a telus sim in it and waited for a while (in hopes it would eventually connect to data) and the apn settings for telus were in the phone. I know I didnt put them there because the apn settings for koodo were also present along with a third apn that I cant remember.
For future reference, try not to double post. Just edit your current post.
simplywinter said:
oddly enough, when I put a telus sim in it and waited for a while (in hopes it would eventually connect to data) and the apn settings for telus were in the phone. I know I didnt put them there because the apn settings for koodo were also present along with a third apn that I cant remember.
Click to expand...
Click to collapse
It's actually not an odd thing to happen. Once an activated SIM is inserted and the phone is unlocked, the phone searches for the best APN settings from all compatible carrier bundles. Some phones do this more accurately than others. However, it may not do this well enough if a custom ROM is installed. I know this to be true because this happened with my older Galaxy S3 when I tried selling it to someone (it was a T-Mobile unlocked running CM 10.0 at the time). However, setting the APN manually (assuming all settings are correct and that nothing else is wrong with the phone) should resolve your issues.
If you're still having problems, I suggest doing these things:
1. Try going into your network operators and let the phone search for carriers nearby. Once the list shows up, tap on Telus and wait until that screen closes on its own.
2. If you can't get data going yet, try disabling it, re-enabling, and reboot.
3. If this still doesn't work, try going into the network mode screen and select GSM/LTE and reboot.
4. If it's still derping on you, then it must either be your SIM not connecting to Telus's data network, or your account has a data block. That's all I can really think of.
Good luck.
MrKhozam said:
For future reference, try not to double post. Just edit your current post.
It's actually not an odd thing to happen. Once an activated SIM is inserted and the phone is unlocked, the phone searches for the best APN settings from all compatible carrier bundles. Some phones do this more accurately than others. However, it may not do this well enough if a custom ROM is installed. I know this to be true because this happened with my older Galaxy S3 when I tried selling it to someone (it was a T-Mobile unlocked running CM 10.0 at the time). However, setting the APN manually (assuming all settings are correct and that nothing else is wrong with the phone) should resolve your issues.
If you're still having problems, I suggest doing these things:
1. Try going into your network operators and let the phone search for carriers nearby. Once the list shows up, tap on Telus and wait until that screen closes on its own.
2. If you can't get data going yet, try disabling it, re-enabling, and reboot.
3. If this still doesn't work, try going into the network mode screen and select GSM/LTE and reboot.
4. If it's still derping on you, then it must either be your SIM not connecting to Telus's data network, or your account has a data block. That's all I can really think of.
Good luck.
Click to expand...
Click to collapse
Ok, reflashed stock 4.2.2 (the first one) and manually entered TELUS apn settings from the telus website, got data to connect finally. As a note, there was a typo in the apn settings that it auto aquired for telus. Going to try a eastlink sim tomorrow and hopefully AWS is working.
Edit: all seems to work. thanks everyone!!

Root gets rid of all radio stuff?

I had an issue with Alliance rom. It went from wifi to 4g and I lost the prl and other stuff (said unknown). I only had wifi.
I was able to Odin back to stock. It took like three times as it would not move past the activation screen.
Now, on stock, I flashed TWRP recovering using ODIN, then used the CF root from Odin also. Phone restarted and while I have the 4g logo, I have no phone and the information is missing again (PRL). I do get wifi.
I just used Odin to reflash stock and it is still doing it. I also used the imei tool to restore what I had backed up (EFS). Can anyone help? What is going wrong?
Edit: Phone restarted with root BUT now I cannot make calls (it says roaming) and I am missing the prl and other things again. HOWEVER, I can use wifi, and 4g and no texting also.
If anyone has a clue I'd like to know, thanks.
rlewis312010 said:
I had an issue with Alliance rom. It went from wifi to 4g and I lost the prl and other stuff (said unknown). I only had wifi.
I was able to Odin back to stock. It took like three times as it would not move past the activation screen.
Now, on stock, I flashed TWRP recovering using ODIN, then used the CF root from Odin also. Phone restarted and while I have the 4g logo, I have no phone and the information is missing again (PRL). I do get wifi.
I just used Odin to reflash stock and it is still doing it. I also used the imei tool to restore what I had backed up (EFS). Can anyone help? What is going wrong?
Edit: Phone restarted with root BUT now I cannot make calls (it says roaming) and I am missing the prl and other things again. HOWEVER, I can use wifi, and 4g and no texting also.
If anyone has a clue I'd like to know, thanks.
Click to expand...
Click to collapse
Please somebody has to know something. Give me a clue, help me out please.
Have you tried flashing the stock rom modem?
give some info on what s5 you have, G900F? what stock rom have you flashed?
stalli0nUK said:
Have you tried flashing the stock rom modem?
give some info on what s5 you have, G900F? what stock rom have you flashed?
Click to expand...
Click to collapse
I actually could not find the stock modem. I DID solve it.
1.) Odin back to stock. It will freeze on the activation screen.
2.) Remove sim card after shutting down.
3.) It will get past that and connect with wifi.
4.) THEN clock on roaming to turn it on with sim in.
5.) Phone will then contact US Cellular to "activate and program." It will finish after a few minutes.
6.) Restart and enjoy
In case this happens to anyone else. Thanks for the help (lol). I've had a Droid Eris, HTC DNA, and a Droid Bionic.

Radio band reset in Moto xt1644

I accidentally changed my radio band in NY Moto xt 1644, now I can't change it back and it's not showing any networks, I tried factory reset but it's still not showing any networks.
Please tell me how to revert the radio band back to none
I have the same issue! Did you fix it?
Help please!
VikasBabu said:
I accidentally changed my radio band in NY Moto xt 1644, now I can't change it back and it's not showing any networks, I tried factory reset but it's still not showing any networks.
Please tell me how to revert the radio band back to none
Click to expand...
Click to collapse
moto xt 1644 radio band reset
I did fix it.
Only available option is to reinstall the firmware which will revert all settings of the phone.
It's easy since you could find variety of YouTube tutorials helping you with that. Even the link will be provided in the comments section
VikasBabu said:
I did fix it.
Only available option is to reinstall the firmware which will revert all settings of the phone.
It's easy since you could find variety of YouTube tutorials helping you with that. Even the link will be provided in the comments section
Click to expand...
Click to collapse
Care to explain how?
Thanks VikasBabu. Yesterday I managed to get my signal back. I went to the 4636 hidden code and placed the network type as "Unknown" and turned off the radio there. I rebooted and started like a Firmware update (that I never started because I didnt have any new firmware) then rebooted in recovery mode a couple of times. Then ... It started getting signal.
Not sure what worked, but It's working. It's kind of dizzy 'cause it doesnt show the network name, but it's working getting calls, data and sms. Now I'm waiting for the (When is it going to be please Lenovo?) Nougat update for the RETUS (RetailUSA) version?? And then, It will be at 100%.
Thanks again VikasBabu
VikasBabu said:
I did fix it.
Only available option is to reinstall the firmware which will revert all settings of the phone.
It's easy since you could find variety of YouTube tutorials helping you with that. Even the link will be provided in the comments section
Click to expand...
Click to collapse

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