No sound from earpiece during calls, but speakerphone works fine? Help. - Nexus 4 Q&A, Help & Troubleshooting

Bought a used Nexus 4 for my sister on Ebay. It came rooted and flashed with a custom ROM. I flashed it back to stock 4.2.2. Phone works great for my sister for about 3 weeks. Now she gets no sound from the earpiece. I've Googled for answers and tried most of what I read with no luck. It was on 4.2.2 with .48 radio. I tried flashing the phone to .33 radio, tried flashing the ROM to 4.2.1, tried flashing a custom ROM, etc. Nothing. I tried making phone calls using VOIP apps like Viber, and same no sound from earpiece.
What else can I do? I know warranty doesn't exchange when ownership changes so I guess I'm out of luck trying to warranty it?

ive had 2 like this 1 intermitten and 1 earpiece doesnt work at all id say its bad connections inside the phone or its blown the speaker. your **** out of luck with warranty cause you bought it from ebay but its damaged and software wont fix it.
call an LG service centre and ask how much to fix the earpiece. that's all you can do; hope you got it cheap from ebay.
alternatively how was it sold on eBay ? if it said new etc you can maybe lodge a complaint via ebay and send it back to get your money back but i dont know how that process works and it will only work if the seller lied to you.
good luck.

This is what you want : http://www.ebay.com.au/itm/281128196037?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1438.l2649
I had exactly the same problem. Got someone to replace earpiece for me and working great now
noobdeagle said:
ive had 2 like this 1 intermitten and 1 earpiece doesnt work at all id say its bad connections inside the phone or its blown the speaker. your **** out of luck with warranty cause you bought it from ebay but its damaged and software wont fix it.
call an LG service centre and ask how much to fix the earpiece. that's all you can do; hope you got it cheap from ebay.
alternatively how was it sold on eBay ? if it said new etc you can maybe lodge a complaint via ebay and send it back to get your money back but i dont know how that process works and it will only work if the seller lied to you.
good luck.
Click to expand...
Click to collapse

Try free app soundabout. Disable headset detection and reboot. If this works, you have a headset jack problem. Otherwise probably busted earpiece. Best to try all options.
Sent from my Nexus 4 using Tapatalk 4 Beta

just recently encountered this
This just happened to me going from cm 10.1 (4.2) to 10.2 (4.3) it seems nothing wrong with the hardware because going BACK to 10.1 (4.2) brings back sound to my earpiece... Strange

rivenfire said:
This just happened to me going from cm 10.1 (4.2) to 10.2 (4.3) it seems nothing wrong with the hardware because going BACK to 10.1 (4.2) brings back sound to my earpiece... Strange
Click to expand...
Click to collapse
Your issue is due to the radio version installed with cm 10.1. Because Android 4.3 requires the .84 radio, you must download and flash the .84 radio before flashing cm 10.2. You can download the .84 radio from https://www.copy.com/s/JniBu/4.3 files (mako)

Related

Internal phone speaker doesn't work

Hi everyone,
I have a problem with my XDA Exec, basically, the internal phone speaker doesn't seem to work. External one is fine (the one on the outside of the case) but the one next to the screen does nothing.
It did work when I first bought it. I have since upgraded to the latest o2 rom. However I cannot remember if it stopped working exactly then or later!! Daft I know!
So I just wanted to ask if anyone else had this problem after upgrading the rom (I am using 1.30.107 WWE, radio version 1.09.00), and if so, is there a way to fix it? If there is no one else with this then I guess it is a hardware fault and will return it for repair, but wanted to check.
Cheers
Rick
Anyone? I don't mind if the answer is just "Mine works fine", I just want to know if anyone else has experienced this with the same rom version as mine, before I condemn it and return it to the shop.
I have the same o2 rom as you mentioned, and have encountered no problems. Im sure its a hardware problem, caused by dropping the phone etc, rather than a software one.
o2 offer a free replacement within 1 month if you got it directly from them, or I suppose you could get it repaired from somewhere. Im not sure if the speaker is covered under warranty, but might be worth a shot!
Thanks. I have had it about 4 months now I think, I would bloody hope the speaker is covered by the warranty though, phone ain't much use without it :shock:
By the way, are you sure the incall volume is turned up!!! Just making sure!
If it is, why not try a hard reset just to see if it helps!
Just gone through the same problem.
First of all try to put the jack of the headset inside the hole and twistle it.
If it doesn't solve the problem, I'm afraid you need a replacement.
I had the same problem a week ago. Every speaker worked, except the one next to the display. The problem appeared somehow over night ... I definitely didn't drop the phone or did something "rude" with it.
Unfortunately, I don't have the original headset to exercise this plugin/plugout/twisteling method as mentioned by lautunno, so I tried this with a regular headphone. Without direct success
A hard reset didn't change anything.
... but after a few days of trying almost everything, the speaker started to work again and still works without any interruptions :?
I'm not sure if it's really hardware related because there are so many people with the same problem and almost everyone of them has fixed the problem by just powercycling the phone many times, plugging the headset in and out, fiddling around with the phone app, etc.
As far as I know, the radio firmware is responsible for addressing this speaker (because it's only useable as a phone speaker) and this part of the device firmware doesn't get resetted when you do a hard reset. Maybe it stores some settings (like headphone mode?) in an EEPROM or something like this.
Anyway, good luck and keep trying.
.ox
ps.: I'm also using the O2 firmware (1.30.96 GER) but I've upgraded the radio stack to version 1.11.00.

Bad call quality

So apparently whenever I try calling anyone they say I sound loud and I have an echo kind of. My mom who used to be a ham operator described it as sounding "tinny" (the metal). My wife and my other friend said it sounds like I am talking into a trash can. Anyone else have this problem or know of a fix?
u can try:
1: do a wipe
2: pull out sim and reinsert it
3: re-search network
hope it helps
Ok I wiped the phone and pulled the sim and what-not, but my wife told me I still sounded the same. So I took it into my own hands to have her talk into the phone while I listened on her cell phone.
Apparently it's not really an echo as opposed to you can just hear EVERYTHING that is going on around the person with the phone. The microphone is either just really too sensitive or it's not one-directional (bad design or my phone is defective?).
I just realized what it sounded like. It basically sounds as if my outbound is like I am talking through a speakerphone.
EDIT: basically consensus with my friends and family is that I should get the phone replaced. However, I purchased the phone off eBay (it was brand new unopened) and it has a 1yr. manufacturer warranty. So I have 2 new questions...I am currently rooted and to my understanding if I follow the directions here http://code.google.com/p/android-roms/wiki/Unroot my phone will be unrooted, willthis make the phone ok to take in to be replaced? Also, will the technicians at the t-mobile store be able to replace the phone there (if they do find something wrong) or will I need to mail my phone somewhere and wait for it to get mailed back?
hmm.......have u tried re-searching the network again?
maybe its the hardware prob, have u thought of bringing it back to where u bought it?
zgmf-x322a said:
hmm.......have u tried re-searching the network again?
maybe its the hardware prob, have u thought of bringing it back to where u bought it?
Click to expand...
Click to collapse
I bought it off of ebay...there was a "no returns" policy on it.
Also, how would I get it to re-search the network? I wiped the phone then took out the sim and put it back in.
to do a re-search of the network:
go to:
settings --> wireless controls --> mobile networks --> network operators
and it will auto start searching
other than this method, i dun seem to have another option for u.....
but whats the reason why u got it from ebay?
zgmf-x322a said:
other than this method, i dun seem to have another option for u.....
but whats the reason why u got it from ebay?
Click to expand...
Click to collapse
Thanks for the help, but it didnt work. Realized that I could just check to see if it was the mic by plugging in the headset it came with and using that. The outbound quality with the headset is great, while the quality with the internal microphone was bad. Think tmobile will replace the phone for me? I got it off ebay because ebay is generally cheaper than other places. My past two phones were off ebay (Moto Q and HTC Touch).
Have you flashed to the newest Radio?
haha
ill never get it from online....its too risky :S
So HTC will send me a replacement...but now I have the problem with the phone being rooted and having a custom ROM on it.
Does anyone know how to restore the phone back to factory default?
hueman84 said:
So HTC will send me a replacement...but now I have the problem with the phone being rooted and having a custom ROM on it.
Does anyone know how to restore the phone back to factory default?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=491350
I have had the same problem since rooting my phone. I am 99% sure this is a software issue rather than hardware. Just updated the radio, but won't know if it worked until I talk to my girl in the morning. She hates talking to me since I rooted - she can here everything in the background. Seems like somehow, the speakerphone mic profile is active even when on private calls. So annoying.
The problem you are having has to do with the volume hack which is included in many roms. To rid yourself of the issue you can push the normal equalizer files from a stock build and reboot the phone. I think the volume boost hacks are of dubious use anyways. As in my opinion the phone is already too loud even with the default equalizer.
does cm have this hack?
I think pretty much all of them do.
Hi,
Did someone found a solution to this problem? I have exactly the same since I rooted my phone a few months ago.
Where can I find the sound hack file?
Thanks

loud speaker problems

hello i receive my g1 yesterday. very happy so far. only problem i notice. is that my speaker stops working. what i mean is that one moment the speaker works and after some second i hear a little noise and stops works. after some seconds is working again. and this is happening all the time. does any body had this problem before
Need to post some info in order for us to help.
what info do you need ?
does anybody knows whats the problem with my speaker.? or if somebody has the same problem
the info he means is did you root it? what rom are you on?
I have the same problem. It's happened twice on me now after the phone has been booted up for about 70 hours both times. Pretty much this is what happens for me...
Out of no where I notice that my Loud Speaker volume just weakens tremendously and becomes slightly crackly (very feint) as if it can't play at that volume anymore. After a reboot it works like normal. Although I don't know whats causing the problem. I'm on stock cupcake firmware right now.
Yea addiosamigos was right. I was asking about if your phone is rooted? What rom are you using? Did you do any audio hacks? And anything else helpfull that you might have done to your phone.
Hello sorry for the delay. Yes my phone is rooted and iuse acyanogen 4.01 rom now I didn't do any audio hacks. The problems existed before I rooted the phone. And two day ago my earpiece speaker died also. Don't know what's happening with my g1. Does anybody know where I can find spare parts for my g1
nearxos said:
Hello sorry for the delay. Yes my phone is rooted and iuse acyanogen 4.01 rom now I didn't do any audio hacks. The problems existed before I rooted the phone. And two day ago my earpiece speaker died also. Don't know what's happening with my g1. Does anybody know where I can find spare parts for my g1
Click to expand...
Click to collapse
If it has happened on the stock rom and custom roms and wipes or different roms don't solve the problem then most likely a hardware issue. I would contact T-Mobile or HTC for a warranty replacement before trying to fix it yourself. The phone is still under a year old so its still covered.
unfortunately in my country there is no t-mobile and the phone i bought it from ebay
nearxos said:
unfortunately in my country there is no t-mobile and the phone i bought it from ebay
Click to expand...
Click to collapse
You can still contact HTC and see if they will cover it. The phone is still under a year old.

Sound on my galaxy note 2 is muted

I just bought the device yesterday new, and from the first use i had a weird issue, the sound is muted, all sounds , music play, calls with speakers on and screen sound, sometimes it works and sometimes not, when i plug the headset i can hear everything
Any solution ? i won't wast my time to go the warranty, is it software or hardware issue ? i did factory reset and still the issue come back
Seems much like software issue, have you downloaded and installed latest N7100 firmware? With odin you can do it "officially" without losing warranty.
Sent from my GT-N7100 using xda premium
I will do it hopefully it solve the problem
i did it and told me PASS, but after booting up the device i found the same background and all my settings still there like nothing happened , and now the the all mobile sounds are gone forever even with restart not working
Please guy i need a solution !!!
Still no one to help ?!!! where's the experts ... can anyone at least tell me for sure is it software or hardware issue ? and the warranty can detect that issue ? cause sometimes the sound working fine for hours
tantan911 said:
Still no one to help ?!!! where's the experts ... can anyone at least tell me for sure is it software or hardware issue ? and the warranty can detect that issue ? cause sometimes the sound working fine for hours
Click to expand...
Click to collapse
Wow, this stinks. If it were my brand-spanking new phone, I'd return it. It almost sounds like a solder issue. My Note 2 has a very loud speaker with excellent quality (nice bass) while listening to podcasts. When on a call using the earpiece, it's actually too loud. I haven't figured out how to turn it down yet, not a critical issue.
Do you get sound at the Samsung logo when you restart the phone? If not, it's a hardware fault and exchange it.
mi7chy said:
Do you get sound at the Samsung logo when you restart the phone? If not, it's a hardware fault and exchange it.
Click to expand...
Click to collapse
The weird thing , sometimes the sound of Samsung logo working at the start up and sometimes not ... when i just got the device and start to unbox it and turn it on .. it didn't make a logo sound .. but later sometimes it does !!!
i gave it to Samsung today and they told me it will take 5 days .. they will make new software format and then check the hardware . i hope they detect the problem cause sometimes it works fine for hour and the sound disable just happen for minutes !!
Any Ideas ?
Thanks for reply
Also, go into the dialer, type in *#0*# and go to the Speaker to see if it works.
I went to the warranty and they told me it will take 5 days for troubleshooting, they said first we are going to install new software then you will have 48 hours for testing, if the problem persist they will change it for me , i don't know if they can discover it, Also here's some link for some users have the same issue :
http://www.askmefast.com/Sound_on_my_galaxy_note_is_muted_without_my_setting_it_why-qna3532721.html
http://www.askmefast.com/No_sound_on_my_Galaxy_note_appears_to_be_muted-qna3527305.html
http://www.askmefast.com/Galaxy_note_turn_mute_automatically-qna2745005.html
http://www.askmefast.com/My_Galaxy_...len_did_not_have_this_problem-qna3975985.html
Thanks
I received it from Samsung Maintenance and they implemented new software installation and told me the problem solved, anyway i took it and just going to my car the issue happened again, i back to them they told me they will troubleshoot it again !!! to be sure that the problem persist !!! WTF
Any ideas will be appreciated
tantan911 said:
Any ideas will be appreciated
Click to expand...
Click to collapse
try pressing on the main speaker, the point of contacts of most phone speakers are just behind or sides of the actual speakers just to rule out loose contact. also try to master reset if it doesn't work try reinstalling the rom to rule out software problem. Otherwise, I would return it for a replacement. Good luck.
Edit:
If pressing on the speaker temporarily solves the problem, I would still ask for replacement.
nm8 said:
try pressing on the main speaker, the point of contacts of most phone speakers are just behind or sides of the actual speakers just to rule out loose contact. also try to master reset if it doesn't work try reinstalling the rom to rule out software problem. Otherwise, I would return it for a replacement. Good luck.
Edit:
If pressing on the speaker temporarily solves the problem, I would still ask for replacement.
Click to expand...
Click to collapse
I already asked for replacement but 5 days passed and they still trying to troubleshoot it before going to replace ... damn idiots !!!
Anyway , so you saying it's mostly a hardware issue , right ?
Thanks for your support
Did they get this issue fixed for you? Mine is doing basically the same thing, but only the media volume, it gets muted randomly and I can't adjust it, so I reset the phone and then it works.....any ideas???
tantan911 said:
Any ideas will be appreciated
Click to expand...
Click to collapse
my galaxy s3 get a issue like ur problem (( at now i have GalaxyNote2))
after 1 months work with GS3 sounds gone randomly, i flashed my cell with every rom costume and official but no success some nighte when i work with my s3 without sound i hear badly noise from speakers and i turn off my cell and phone gs3 dead complletly
i do everything for recover my cell and i found way to turning on my phone with sound !!! i must warming galaxy s3 to work perfectly when gs3 get cold at first sound gone and second complletly dead
iam so confused on this issue and i forget my s3 and bought galaxy note 2

Nexus 4 - No Service

Hi all,
I got a Nexus 4 from Ebay. Cellphone is in flawless condition, it probably has less than a couple of months of use. Unfortunately, I am not able to pick up a signal in any way. I just get a constant "No Service" message, and occasionally it will jump to "Emergency Calls Only".
Testing menu says Signal Strenght is 0 dBm 99 asu, no neighboring cells and location is unknown.
I've tried changing the prefered network to WCDMA only (as suggested in other threads), also tried with the other available settings with no luck. Tried playing around with the Change Bands setting as well but it makes no difference
Tried with a few different sim cards as well but that didn't work either, just got signal momentarily and but it would go on and off.
Cellphone came with 4.2.2 and I upgraded to 4.3 as requested by the system. Same issue.
Tried basebands 48 and 84.
Tried CM 10.2.
Replaced SIM card with a brand new one.
Cellphone doesn't appear to be blacklisted either.
Not sure what to do next. I'll try to get in contact with the seller but I don't expect much from him or eBay. Maybe I can sell off the device very cheap for spare parts, or send it for repair somewhere? Leave it as a dev device (which would virtually indistinguishable from a N5 that I plan to get anyway), Anyone else has any other suggestions or ideas?
Try to install a factory stock image: http://forum.xda-developers.com/showthread.php?t=2010312
If you pay with PayPal you get buyer protection so you can try to get your money back.
Could be a hardware or antenna issue.
To me it seems like its been blocked for certain reasons. Either it was reported stolen or the person who sold it to you didn't pay his/her bill for which the carrier blocked it. In that case you can't do much about it.
I would contact the seller right away. If you get no response contact paypal and eBay.
Sent from my Nexus 4 using Tapatalk 4
This problem is occurring for a lot of Nexus 4 users, including me. Its some sort of pandemic. Here’s what you can do to atleast restore service to your phone : flash the factory 4.3 image to your phone, again. However, try flashing a radio that is 54 or older with it. Make sure you wipe the cache and flash all the partitions, system, boot, bootloader and the old radio. This will bring back service to your phone (did for me), however you will be left with no in call audio and your phone wont connect to the internet through the mobile network, only wifi. After doing this, you will see your baseband and IMEI in the phone.
You can use this as some sort of “test” to verify if your phone really isn’t stolen. What is the ultimate resolution to this problem ? I really don’t know yet. I’ve been breaking my head over this for the past 4 days now. Maybe I’m going to try out the unbrick method mentioned over here to see if that helps.
As an update I am getting intermittent signal in some areas, but it's really spotty and only lasts a little while : (
I'll be giving different basebands a try tomorrow but I don't think it'll help much. I'll also try the full factory flash posted above.
Same problem here, had the phone for about 2-3 months, bought it off Kijiji, I tried flashing 4.2.2, went back to 4.3, flashed every baseband and still no success. The SIM works perfectly in another N4, tried a few other sim in mine and still the same results. Any other ways somebody got this fixed ?
QuebecFanat1c said:
Same problem here, had the phone for about 2-3 months, bought it off Kijiji, I tried flashing 4.2.2, went back to 4.3, flashed every baseband and still no success. The SIM works perfectly in another N4, tried a few other sim in mine and still the same results. Any other ways somebody got this fixed ?
Click to expand...
Click to collapse
I'm talking to the seller, see if the phone is still under warranty. My other options would be to change the antenna myself (see if it works), or resell it at loss for spare parts, or wait to see what eBay says.
Just to give you guys some hope, that this is not just a problem faced by second hand phones - My phone is bought directly from the Play store - I contacted Google service a few days back and they asked me to return the phone for a replacement. Only problem is I have to ship this back to the US (where I purchased from), since they dont provide replacement service outside the country of purchase. I'm in India now.
I've tried absolutely everything myself. Flashed many many radios, 4.3, 4.2.2, I'm only able to get it to the point where there is network coverage, I can make and receive calls but there is no in call audio, nor is there any mobile internet connectivity (Only through wifi).
Something tells me this is a problem with the latest OTA update that caused this issue - I was completely stock and everything was working properly, when this problem appeared one fine day - It started with me not able to connect to the mobile internet network for a few days, and then one fine morning, BAM. No service. It was only after this that I started flashing and re-installing stuff on my phone, desperately trying everything to get the phone back to normal again.
I think the last OTA update somehow "bricked" the radio (dont know if something like this is possible, just a noob guess). My only hope is the 4.4 update has some fix for this, else I'm going to try the unbrick method mentioned on these forums to see if that works. Only then will I take the pain to send this back to the US.
What's the unbrick method you are planning to follow?
I was considering using the unbrick method listed here : http://forum.xda-developers.com/showthread.php?t=2347060
Although I'm not completely sure it will work. Do you or anyone else have any suggestions for this ? I'm hoping 4.4 gets released ASAP, I'll download and root that as quickly as I can, hopefully Google has some resolution to this stupid problem
i have exactly the same problem
i have exactly the same problem. i bought my phone at US from Google play.
the phone worked fine for two month and then i got - No Service, and its swipe in a sec to emergency call only.
i try to replaced some sim cards, and factory reset with no success.
i also read a bug report that opened in Google : 58317
they told that there is a problem with the radio interface and radio driver at the 4.3 update, and they will fix it in 4.4 kitkat version.
i hope that 4.4 will fix this terrible problem, if not the phone is totally a door blocker..
Did anyone ever find a solution for this issue?
My friend has this problem with his Nexus 4.
I've searched A LOT and to this day (half a year later) haven't been able to find someone who reports this problem was solved.
I've also tried every suggestion I could find: flashed every stock image available, tried every combination of stock/custom ROM/recovery/radio, even tried the unbrick method mentioned above.
Nothing helps. I always get the same symptoms:
- Radios 54 and below - no in call audio.
- Radios 83 and above - Baseband unknown, IMEI / IMEI SV unknown, no cellular reception.
Also, RMA is not an option because the people at the store (a) don't know how to fix it and (b) claim the warranty doesn't cover this issue so they won't replace the device.
Any suggestions? I'm willing to try anything...
Maybe its a simple hardware failure like a loosely connected antenna? It doesn't really seem to be connected to any specific software setup
Something that happens to me rarely: when I'm in an area with very low/no reception sometimes the phone won't reconnect itself again and just stay on no reception until I reboot. Only happens like one or two times a month though.
Sent from my Nexus 4 using xda app-developers app
Thanks, but I really don't think it could be an antenna issue.
I can see how a malfunctioning antenna could cause cellular reception problems, but it shouldn't affect IMEI or Baseband version readings. Those things have nothing to do with the antenna.
Also, the fact that the symptoms change with different radio firmwares says there's a big chance this is a software issue after all.
I just can't figure out what the cause is and how to eliminate it.
Flash any full factory image. If the problem persists after you can be pretty sure it's hardware. No signal for most of the time and occasionally picking it up could be something as simple as the antenna being unplugged, which can sometimes happen after a drop, or a forgetful repair.
NoobNexus said:
I was considering using the unbrick method listed here : http://forum.xda-developers.com/showthread.php?t=2347060
Although I'm not completely sure it will work. Do you or anyone else have any suggestions for this ? I'm hoping 4.4 gets released ASAP, I'll download and root that as quickly as I can, hopefully Google has some resolution to this stupid problem
Click to expand...
Click to collapse
Guys... mine is signalless too... any progress on this? :crying:
michalhainc said:
Guys... mine is signalless too... any progress on this? :crying:
Click to expand...
Click to collapse
Could be a broken or badly connected antenna. They are very fragile. Have a look at how to replace the antenna maybe?
Sent from my Nexus 4 using Tapatalk
sp99 said:
Could be a broken or badly connected antenna. They are very fragile. Have a look at how to replace the antenna maybe?
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
yup I am waiting for the ordered tools to break into it and look around...
michalhainc said:
yup I am waiting for the ordered tools to break into it and look around...
Click to expand...
Click to collapse
I've opened up lots of my old phones (not my nexus 4 yet) and its normally easy to find and change as it's separate from the motherboard and looks basically like a piece of plastic!
Sent from my Nexus 4 using Tapatalk
I have the same problem no connection but the phone recognize the sim and the number of the phone. I've tryed to return to stock using a factory firmware but I'm not able to fix the problem... (this morning is working fine and my phone never fell down or something like that)
If I open btw the case and try to remove and reinsert correctly the antenna the phone will recognize the signal?

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