Database Users

[HELP] My camera stopped working after a failed update

Help!!
I got the phone last sunday (15th May) from o2 and from day one I have had this problem
I updated the Samsung app then It said that there was an update available for the camera so I downloaded and started the install.
It said it would take 4 minutes but I got a error message after about 2/3 minutes and it stopped the install.
Trouble is now my camera doesn't work and I haven't got the option of trying a fresh install of the camera firmware.
Tried
soft/hard reset
flash ke2 firmware
but I cant get the camera functioning again
Any ideas apart from taking it back to the store which I dont want to do as they have no more in stock?

the warrior said:
Help!!
I got the phone last sunday (15th May) from o2 and from day one I have had this problem
I updated the Samsung app then It said that there was an update available for the camera so I downloaded and started the install.
It said it would take 4 minutes but I got a error message after about 2/3 minutes and it stopped the install.
Trouble is now my camera doesn't work and I haven't got the option of trying a fresh install of the camera firmware.
Tried
soft/hard reset
flash ke2 firmware
but I cant get the camera functioning again
Any ideas apart from taking it back to the store which I dont want to do as they have no more in stock?
Click to expand...
Click to collapse
Have you tried flashing back to whatever firmware was on the phone when you bought it? I know you said you'd re-flashed KE2 but was that the stock FW? Try flashing stock KE1, see if that helps.

The firmware that was on it originally was the one before the ke1 but I cant find that one on o2.
I will have another look tomorrow after work.
Sent from my E10i using XDA App

Go to the dev forum. There's a thread with the original rom.
Edit : here you go http://forum.xda-developers.com/showthread.php?t=1057535
[ROM] Samsung I9100 Original stock
Sent from my MB860 using XDA Premium App

thanks for the link todo700
I flashed with the very first software but still no joy in getting the camera working.
I noticed that one of the options on the *#*#34971539#*#* menu is -CAM to phone FW Dump
If someone can dump their working FW with this option then I assume I can install it with the PHONE to Cam FW Write?

the warrior said:
thanks for the link todo700
I flashed with the very first software but still no joy in getting the camera working.
I noticed that one of the options on the *#*#34971539#*#* menu is -CAM to phone FW Dump
If someone can dump their working FW with this option then I assume I can install it with the PHONE to Cam FW Write?
Click to expand...
Click to collapse
Hmmm, crap... I'm actually a bit scared to try this Got the phone yesterday and would like to know for sure exactly what the Cam to phone FW dump does (even though the name is pretty explanatory).

dagrim1 said:
Hmmm, crap... I'm actually a bit scared to try this
Click to expand...
Click to collapse
Yeah I wonder if any can confirm that is safe to dump the camera fw to phone?
I have seen on the galaxy s forum that they have successfully used the write camera fw from phone to flash new firmware.
It would be good if it is possible to do it this way then we will be able to back up our camera firmware incase any has problems like I am having at the minute with my camera.
Sent from my E10i using XDA App

Right sorted phone exchanged instore (gave me one that was reserved for someone else cos they had none left)
Phone is already on KE2 firmware but this one is locked to o2.

damn, I'm another victim of the failed update via samsung apps.
Unfortunately I can not return it (bought it in another country).
Can someone take a dump of the cam firmware and upload it so I can write it properly?
Partial solution -
So I reflashed various firmwares, dumped the camera FW to phone and tried to reload it (this failed as they were the same version.
If I disable auto flash the cam works fine, though the video sometimes works and sometimes does not.

Help me plz i also have this problem and don't know what to do !!!

thelestat said:
damn, I'm another victim of the failed update via samsung apps.
Unfortunately I can not return it (bought it in another country).
Can someone take a dump of the cam firmware and upload it so I can write it properly?
Click to expand...
Click to collapse
Here it is: http://forum.xda-developers.com/showpost.php?p=14191686&postcount=1

Sleepycat3 said:
Here it is: http://forum.xda-developers.com/showpost.php?p=14191686&postcount=1
Click to expand...
Click to collapse
Do you know any firmware newer than this? bcoz i cannot update again it says i already have the latest version, but actually i have failed the update.

I got the same problem. Any solutions?
Sent from my GT-I9100 using XDA Premium App

Same here, anyone came up with workable solution to reverse the update or replace with a working firmware. If it was possible just to re-install the firmware using the update then things would be so much simpler !

long shot but have you tried the emergency firmware recovery option in kies?

this thread has convinced me*not* to update the cameras firmware!
is there a change log anywhere to show what the update gives?

tommo123 said:
this thread has convinced me*not* to update the cameras firmware!
is there a change log anywhere to show what the update gives?
Click to expand...
Click to collapse
Probably not. I just updated the camera with no problem at all. But can't say i noticed any difference, i still have the pink spot.

don't tell me about little faults i haven't noticed yet (or don't have)

tommo123 said:
don't tell me about little faults i haven't noticed yet (or don't have)
Click to expand...
Click to collapse
Try reading a few threads and you will get worried, lol. Just a pink spot on camera, a yellow tint in the lower left of the screen when using lower brightness and a blue tint when rotating. Those are just the screen issues Ignore them if you wanna sleep comfortably at night

hmm, mine don't seem to have any of those

[Q] camera problem

good day. I'm having problem with my GS4's camera. When the phone is starting to get hot and i open the camera, the phone starts to show camera failed. sometimes, i'll be able to open the camera app but its with a plain black background with the controls showed. help me please

ionsmith said:
good day. I'm having problem with my GS4's camera. When the phone is starting to get hot and i open the camera, the phone starts to show camera failed. sometimes, i'll be able to open the camera app but its with a plain black background with the controls showed. help me please
Click to expand...
Click to collapse
Have you tried the new firmware update with clean device reset
That will clear all ur issue for sure
Sent from my GT-I9500 using xda premium

123hiten said:
Have you tried the new firmware update with clean device reset
That will clear all ur issue for sure
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
Tried checking for the latest update but according to it there's no update for my unit and I have the latest software

ionsmith said:
Tried checking for the latest update but according to it there's no update for my unit and I have the latest software
Click to expand...
Click to collapse
If possible flash other firmware available using ODIN for ur Variant u ll be having no issues
http://samsung-updates.com/
Select ur device and Latest is MEA

[Q] note 3 camera issue

I purchased a pre owned Note 3 from C-ex and the camera is not working, when u select camera it is a black screen with the camera icons tho, the icons are not responsive and after a while it says camera is not working. the man in shop where I purchased it from said they believe it worked fine before 4.4.2 update and only stopped working after this update.
anyone have any solutions for this so I can possibly get camera working

iancarr said:
I purchased a pre owned Note 3 from C-ex and the camera is not working, when u select camera it is a black screen with the camera icons tho, the icons are not responsive and after a while it says camera is not working. the man in shop where I purchased it from said they believe it worked fine before 4.4.2 update and only stopped working after this update.
anyone have any solutions for this so I can possibly get camera working
Click to expand...
Click to collapse
Update your modem....

rayman95 said:
Update your modem....
Click to expand...
Click to collapse
how would I do that and will that fix camera

I guess it's stock, non rooted and it was updated trough ota ?
A factory reset would be good.

Dejan Sathanas said:
I guess it's stock, non rooted and it was updated trough ota ?
A factory reset would be good.
Click to expand...
Click to collapse
yeah tried full hard reset and no joy.

iancarr said:
how would I do that and will that fix camera
Click to expand...
Click to collapse
You've got some reading to do. Look for the stickies at the top of forums - usually there's a guide there for how to do basic stuff with your phone. First thing would be to find out how to use Odin (software on your PC) to flash the software for your phone. You can get the latest release for your specific phone from sammobile,com - they have the firmware listed. You will need to sign up but it's free.
You will need to DL the samsung USB drivers and install them on your PC.
Then you use Download mode to connect your phone to the computer and flash the firmware. When it's finished you have a as-new phone set up.
If the camera doesn't work then there is something wrong with it.
Feel free to ask, but make sure you do your research. XDA'ers help them who helps themselves.

Has anyone try this new update?

Hey guys, on sammobile i got a new firmware update. I thought it's just another rubbish update but man, when i had a look at change log and its baseband i was just smiling. Now i have installed that update which is for Hungary. I am not from Hungary, i am in Pakistan and my mobile came from saudi arabia. But this update did nothing wrong to my S3 Neo GT-I9301I.
Its just good as the old one. This update has a new kernel update and baseband updates. Battery timing is same as the old one had. But RAM using is less in this update than the older versions.
What do u think guys? Is it the base for a new big update? Can it be a solution for those who have problems with CM ROMs? I mean after updated to this one they can try CM again and may be they got good results?
Tell me if anyone has try this?
Sorry for my English and for some proofs attachments are here.

60 reviews but no reply? Come on

I use this update, they update all Google apps and minor improvements, but minor.

vlad0n said:
I use this update, they update all Google apps and minor improvements, but minor.
Click to expand...
Click to collapse
Yeah it is. But may be we can have a bigger update next time. Anyway this update clears one thing that samsung didn't forget us.

i tried this update , but the camera not working for me , so i back to the old rom , sorry for bad english

samo_say said:
i tried this update , but the camera not working for me , so i back to the old rom , sorry for bad english
Click to expand...
Click to collapse
Really? That's not good for Samsung. But my camera is working perfectly.

Today I got this update too. It a stability and bug fix update. I just notice that my shutdown screen looks like the one from the Galaxy s5.
Sent from my GT-I9301I using XDA Free mobile app

Hey @samo_say
Any one who has a problem with camera with this new stock firmware update should try this camera fix from NeoStockX ROM by Danny. One of my friends was facing this problem and we used that fix and now he has a working camera.
Thanks to @Danny_Dewet .
https://www.androidfilehost.com/?fid=95916177934550958

xXPR0T0TYPEXx said:
Today I got this update too. It a stability and bug fix update. I just notice that my shutdown screen looks like the one from the Galaxy s5.
Sent from my GT-I9301I using XDA Free mobile app
Click to expand...
Click to collapse
Yes same here. May be may be i think may be it's going to be a base for some big updates .

I'm installing it via kies right now :good:
EDIT: I installed it but crashed while flashing and it had to restore it (maybe because i had root) Now it works and i have the latest rom but i lost root :\

lukigno95 said:
I'm installing it via kies right now :good:
Click to expand...
Click to collapse
Give us your feedback and share your experience please.

lukigno95 said:
I'm installing it via kies right now :good:
EDIT: I installed it but crashed while flashing and it had to restore it (maybe because i had root) Now it works and i have the latest rom but i lost root :\
Click to expand...
Click to collapse
Oh, but you have latest firmware now. You can root your mobile again. By the way RAM using after flashing this update is not as high as in previous one.

Arsal7R said:
Oh, but you have latest firmware now. You can root your mobile again. By the way RAM using after flashing this update is not as high as in previous one.
Click to expand...
Click to collapse
Yep :good: I'm re-rooting right now

I tried CM 12.1 after flashing this update. And my problem of "no data connection " is still there. It is not resolved after trying every possible solution.

Re-rooted with the Rox's method
The update installs two new apps in the italian version (ITV) : mySamsung and MilanEXPO
I searched online but I didn't find the changelog; is anyone able to find it and posting it here please?
Inviato dal mio GT-I9301I utilizzando Tapatalk

@sev3n1985 bro in this new firmware update from Samsung the kernel is upgraded so what about this? Is there anything new which can be helpful for you to upgrading your kernel?

lukigno95 said:
Re-rooted with the Rox's method
The update installs two new apps in the italian version (ITV) : mySamsung and MilanEXPO
I searched online but I didn't find the changelog; is anyone able to find it and posting it here please?
Inviato dal mio GT-I9301I utilizzando Tapatalk
Click to expand...
Click to collapse
No i have no idea about this. I didn't find any log or change list about it.

Arsal7R said:
@sev3n1985 bro in this new firmware update from Samsung the kernel is upgraded so what about this? Is there anything new which can be helpful for you to upgrading your kernel?
Click to expand...
Click to collapse
I'll give a look about diffs but sure nope of interesting by samsung

sev3n1985 said:
I'll give a look about diffs but sure nope of interesting by samsung
Click to expand...
Click to collapse
Yeah i think so... but may be this time they did something interesting. Anyway thank you bro.

What about battery utilising with new rom - is it better or same or worse?

Secret mode

Hi, is there a way to turn on the secret mode in the Samsung internet browser just like the pictures below? I can't find any setting

Monigote97 said:
Hi, is there a way to turn on the secret mode in the Samsung internet browser just like the pictures below? I can't find any setting
Click to expand...
Click to collapse
Yes just click tab button and on the bottom left should be a button for secret mode while the right has button for regular new tab. It's really convenient and useful especially since it has fingerprint lock on it. Love it.

tiskewlio said:
Yes just click tab button and on the bottom left should be a button for secret mode while the right has button for regular new tab. It's really convenient and useful especially since it has fingerprint lock on it. Love it.
Click to expand...
Click to collapse
That's why I would like to have it too, but I only have a big button for a regular tab. I don't know if there is a special app I deactiavted settings? I already looked, but I don't see a relation between them

I have the same problem
I have the same problem here on my SM-N920C on 6.0.1 firmware, and when i try to update from the store it gives me "your device isn't compatible with this version"
Internet installed is version 4.0 and the last version available version on the store is 4.2
Any help will be appreciated

monsieur.islam said:
I have the same problem here on my SM-N920C on 6.0.1 firmware, and when i try to update from the store it gives me "your device isn't compatible with this version"
Internet installed is version 4.0 and the last version available version on the store is 4.2
Any help will be appreciated
Click to expand...
Click to collapse
Really appreciated, I still can't find the what's causing the issue

monsieur.islam said:
I have the same problem here on my SM-N920C on 6.0.1 firmware, and when i try to update from the store it gives me "your device isn't compatible with this version"
Internet installed is version 4.0 and the last version available version on the store is 4.2
Any help will be appreciated
Click to expand...
Click to collapse
Take a look at this thread (read the OP): http://forum.xda-developers.com/galaxy-s6/themes-apps/app-samsung-internet-4-0-available-t3342018

Monigote97 said:
Take a look at this thread (read the OP): http://forum.xda-developers.com/galaxy-s6/themes-apps/app-samsung-internet-4-0-available-t3342018
Click to expand...
Click to collapse
I've tried to install the knox free version 4.0.10-51 but it gives me app not installed
My device isn't rooted now but knox warranty voided
Is it work for you ?

monsieur.islam said:
I've tried to install the knox free version 4.0.10-51 but it gives me app not installed
My device isn't rooted now but knox warranty voided
Is it work for you ?
Click to expand...
Click to collapse
No, is not working, I tried putting the app in system/app and system/priv-app with rw-r-r permissions, does not install either after reboot

Update
Monigote97 said:
No, is not working, I tried putting the app in system/app and system/priv-app with rw-r-r permissions, does not install either after reboot
Click to expand...
Click to collapse
Today Samsung sent me the new update for the browser but secret mode still not working ,the message of compatability in the store is now gone
Do you have anything new ?

monsieur.islam said:
Today Samsung sent me the new update for the browser but secret mode still not working ,the message of compatability in the store is now gone
Do you have anything new ?
Click to expand...
Click to collapse
I tried contacting some ROM developers, but it seemed no one listened to me

Monigote97 said:
I tried contacting some ROM developers, but it seemed no one listened to me
Click to expand...
Click to collapse
It seems like it's firmware specific issue. Have you tried to update/flash different roms to see if the issue still persists? Maybe the dev disabled too many things and it's causing incompatibilities.

tiskewlio said:
It seems like it's firmware specific issue. Have you tried to update/flash different roms to see if the issue still persists? Maybe the dev disabled too many things and it's causing incompatibilities.
Click to expand...
Click to collapse
I have tried with the stock carrier firmware, right out of the configuration screen opening the browser still no change, also with echoe ROM, same result

I have that feature but now its gone after installing costum rom but im back with the stock and still it did not comback.
Read the other thread.. due to knox being flagged.
Sent from my SM-G935F using Tapatalk

I lost the "enable secret" button when i rooted my phone :/

I don't have it either :S it was there last week!

It seems that after the update to internet browser 5.0 (that brought new UI) there is no more private mode.

I think secret mode uses Knox

@waterdaan Perhaps it's something introduced in Internet browser v5, as it worked fine with v4 and I was rooted already.

-V-O-Y-A-G-E-R- said:
@waterdaan Perhaps it's something introduced in Internet browser v5, as it worked fine with v4 and I was rooted already.
Click to expand...
Click to collapse
Not rooted

Strange, I don't have that turn on part.