Database Users

[HELP] My camera stopped working after a failed update

Help!!
I got the phone last sunday (15th May) from o2 and from day one I have had this problem
I updated the Samsung app then It said that there was an update available for the camera so I downloaded and started the install.
It said it would take 4 minutes but I got a error message after about 2/3 minutes and it stopped the install.
Trouble is now my camera doesn't work and I haven't got the option of trying a fresh install of the camera firmware.
Tried
soft/hard reset
flash ke2 firmware
but I cant get the camera functioning again
Any ideas apart from taking it back to the store which I dont want to do as they have no more in stock?

the warrior said:
Help!!
I got the phone last sunday (15th May) from o2 and from day one I have had this problem
I updated the Samsung app then It said that there was an update available for the camera so I downloaded and started the install.
It said it would take 4 minutes but I got a error message after about 2/3 minutes and it stopped the install.
Trouble is now my camera doesn't work and I haven't got the option of trying a fresh install of the camera firmware.
Tried
soft/hard reset
flash ke2 firmware
but I cant get the camera functioning again
Any ideas apart from taking it back to the store which I dont want to do as they have no more in stock?
Click to expand...
Click to collapse
Have you tried flashing back to whatever firmware was on the phone when you bought it? I know you said you'd re-flashed KE2 but was that the stock FW? Try flashing stock KE1, see if that helps.

The firmware that was on it originally was the one before the ke1 but I cant find that one on o2.
I will have another look tomorrow after work.
Sent from my E10i using XDA App

Go to the dev forum. There's a thread with the original rom.
Edit : here you go http://forum.xda-developers.com/showthread.php?t=1057535
[ROM] Samsung I9100 Original stock
Sent from my MB860 using XDA Premium App

thanks for the link todo700
I flashed with the very first software but still no joy in getting the camera working.
I noticed that one of the options on the *#*#34971539#*#* menu is -CAM to phone FW Dump
If someone can dump their working FW with this option then I assume I can install it with the PHONE to Cam FW Write?

the warrior said:
thanks for the link todo700
I flashed with the very first software but still no joy in getting the camera working.
I noticed that one of the options on the *#*#34971539#*#* menu is -CAM to phone FW Dump
If someone can dump their working FW with this option then I assume I can install it with the PHONE to Cam FW Write?
Click to expand...
Click to collapse
Hmmm, crap... I'm actually a bit scared to try this Got the phone yesterday and would like to know for sure exactly what the Cam to phone FW dump does (even though the name is pretty explanatory).

dagrim1 said:
Hmmm, crap... I'm actually a bit scared to try this
Click to expand...
Click to collapse
Yeah I wonder if any can confirm that is safe to dump the camera fw to phone?
I have seen on the galaxy s forum that they have successfully used the write camera fw from phone to flash new firmware.
It would be good if it is possible to do it this way then we will be able to back up our camera firmware incase any has problems like I am having at the minute with my camera.
Sent from my E10i using XDA App

Right sorted phone exchanged instore (gave me one that was reserved for someone else cos they had none left)
Phone is already on KE2 firmware but this one is locked to o2.

damn, I'm another victim of the failed update via samsung apps.
Unfortunately I can not return it (bought it in another country).
Can someone take a dump of the cam firmware and upload it so I can write it properly?
Partial solution -
So I reflashed various firmwares, dumped the camera FW to phone and tried to reload it (this failed as they were the same version.
If I disable auto flash the cam works fine, though the video sometimes works and sometimes does not.

Help me plz i also have this problem and don't know what to do !!!

thelestat said:
damn, I'm another victim of the failed update via samsung apps.
Unfortunately I can not return it (bought it in another country).
Can someone take a dump of the cam firmware and upload it so I can write it properly?
Click to expand...
Click to collapse
Here it is: http://forum.xda-developers.com/showpost.php?p=14191686&postcount=1

Sleepycat3 said:
Here it is: http://forum.xda-developers.com/showpost.php?p=14191686&postcount=1
Click to expand...
Click to collapse
Do you know any firmware newer than this? bcoz i cannot update again it says i already have the latest version, but actually i have failed the update.

I got the same problem. Any solutions?
Sent from my GT-I9100 using XDA Premium App

Same here, anyone came up with workable solution to reverse the update or replace with a working firmware. If it was possible just to re-install the firmware using the update then things would be so much simpler !

long shot but have you tried the emergency firmware recovery option in kies?

this thread has convinced me*not* to update the cameras firmware!
is there a change log anywhere to show what the update gives?

tommo123 said:
this thread has convinced me*not* to update the cameras firmware!
is there a change log anywhere to show what the update gives?
Click to expand...
Click to collapse
Probably not. I just updated the camera with no problem at all. But can't say i noticed any difference, i still have the pink spot.

don't tell me about little faults i haven't noticed yet (or don't have)

tommo123 said:
don't tell me about little faults i haven't noticed yet (or don't have)
Click to expand...
Click to collapse
Try reading a few threads and you will get worried, lol. Just a pink spot on camera, a yellow tint in the lower left of the screen when using lower brightness and a blue tint when rotating. Those are just the screen issues Ignore them if you wanna sleep comfortably at night

hmm, mine don't seem to have any of those

Samsung GS4 Camera failed

I always have a problem when running the camera app CAMERA FAILED or just black screen then reboot,when i bought first time,every thing was good,camera worked,then i had this problem,please help...thank you

download a 3rd party camera app from the play store and see if the same thing happens
Sent from my GT-I9505 using Tapatalk 4 Beta

waelharrabi said:
I always have a problem when running the camera app CAMERA FAILED or just black screen then reboot,when i bought first time,every thing was good,camera worked,then i had this problem,please help...thank you
Click to expand...
Click to collapse
I had the same very very sad issues the first day of use, then i updated the MDK firmware to latest available at this time (MF3).
And now Camera is OK.
(GT9500)
+ I somewhere read that it can be a RAM related issue, not enough RAM remains available and doesn't allow the camera application to well open. Check this!

??
lolo9393 said:
I had the same very very sad issues the first day of use, then i updated the MDK firmware to latest available at this time (MF3).
And now Camera is OK.
(GT9500)
+ I somewhere read that it can be a RAM related issue, not enough RAM remains available and doesn't allow the camera application to well open. Check this!
Click to expand...
Click to collapse
What do you mean updated MDK firmware and how do I do that? I guess I'm new to this. I wish there would be an official Samsung release about this!

waelharrabi said:
I always have a problem when running the camera app CAMERA FAILED or just black screen then reboot,when i bought first time,every thing was good,camera worked,then i had this problem,please help...thank you
Click to expand...
Click to collapse
Try a clearing the camera app data in settings/all applications and reboot or do a data/factory reset. If that doesn`t help reflash the rom you have with Odin.

Ugoogle said:
What do you mean updated MDK firmware and how do I do that? I guess I'm new to this. I wish there would be an official Samsung release about this!
Click to expand...
Click to collapse
This is Samsung software "numbering". From MEA release camera has been updated and for me cleaned all issues I have opening the application. (Now they are at MG1 version)
To update your firmware you should connect to KIES and Samsung will tell you what to do!
If you don't want to wait you should install an up to date custom ROm, explanation are available in sticked first threads.
Don't worry we were all beginners before!

lolo9393 said:
This is Samsung software "numbering". From MEA release camera has been updated and for me cleaned all issues I have opening the application. (Now they are at MG1 version)
To update your firmware you should connect to KIES and Samsung will tell you what to do!
If you don't want to wait you should install an up to date custom ROm, explanation are available in sticked first threads.
Don't worry we were all beginners before!
Click to expand...
Click to collapse
Thanks for explaining!
I did a factory reset this morning, it was working well, then running the barcode scanner (which uses the camera), it rebooted again. Kies says I'm up to date..
Maybe a faulty phone then?

[Q] note 3 camera issue

I purchased a pre owned Note 3 from C-ex and the camera is not working, when u select camera it is a black screen with the camera icons tho, the icons are not responsive and after a while it says camera is not working. the man in shop where I purchased it from said they believe it worked fine before 4.4.2 update and only stopped working after this update.
anyone have any solutions for this so I can possibly get camera working

iancarr said:
I purchased a pre owned Note 3 from C-ex and the camera is not working, when u select camera it is a black screen with the camera icons tho, the icons are not responsive and after a while it says camera is not working. the man in shop where I purchased it from said they believe it worked fine before 4.4.2 update and only stopped working after this update.
anyone have any solutions for this so I can possibly get camera working
Click to expand...
Click to collapse
Update your modem....

rayman95 said:
Update your modem....
Click to expand...
Click to collapse
how would I do that and will that fix camera

I guess it's stock, non rooted and it was updated trough ota ?
A factory reset would be good.

Dejan Sathanas said:
I guess it's stock, non rooted and it was updated trough ota ?
A factory reset would be good.
Click to expand...
Click to collapse
yeah tried full hard reset and no joy.

iancarr said:
how would I do that and will that fix camera
Click to expand...
Click to collapse
You've got some reading to do. Look for the stickies at the top of forums - usually there's a guide there for how to do basic stuff with your phone. First thing would be to find out how to use Odin (software on your PC) to flash the software for your phone. You can get the latest release for your specific phone from sammobile,com - they have the firmware listed. You will need to sign up but it's free.
You will need to DL the samsung USB drivers and install them on your PC.
Then you use Download mode to connect your phone to the computer and flash the firmware. When it's finished you have a as-new phone set up.
If the camera doesn't work then there is something wrong with it.
Feel free to ask, but make sure you do your research. XDA'ers help them who helps themselves.

New firmware 32.1.A.1.185

Just got the update. Don't know yet what's new.

Nothing visible so far, maybe some optimization and fix for the screen bug.

Only difference I can spot is that the network type (H/4G/LTE etc.) is now placed on the left of the reception bar instead of above it.

YwaFTW said:
Only difference I can spot is that the network type (H/4G/LTE etc.) is now placed on the left of the reception bar instead of above it.
Click to expand...
Click to collapse
That didn't change for me though. I'm on E5803 Malaysian firmware. All I noticed was that the animations are faster and the apps are opening faster. That's it. Also no issues with auto brightness so far
Sent from my E5803 using XDA-Developers mobile app

FM radio is working fine now
No change to GUI whatsoever (CE version)

Tried Antutu benchmark after this update and score was 75601. Finally a decent score without putting the phone into freezer

smooth_gl said:
Just got the update. Don't know yet what's new.
Click to expand...
Click to collapse
I just upgraded too.
The default SMS app now has stickers(You actually have to download Sketch from the play store)
and there are some new quick share options at the popup menu that appears when you share a file.
Also, it says something about a revamped camera ui but I see nothing different....

GiannisTP said:
I just upgraded too.
The default SMS app now has stickers(You actually have to download Sketch from the play store)
and there are some new quick share options at the popup menu that appears when you share a file.
Also, it says something about a revamped camera ui but I see nothing different....
Click to expand...
Click to collapse
It said that on first MM update also, but i guess revamped ui is referring to update that we receive already on october

Zenthusiast said:
Tried Antutu benchmark after this update and score was 75601. Finally a decent score without putting the phone into freezer
Click to expand...
Click to collapse
After 6.0 update I never got less than 84000 actually.
Sent from my E5803 using XDA-Developers mobile app

Sadman Khan said:
After 6.0 update I never got less than 84000 actually.
Sent from my E5803 using XDA-Developers mobile app
Click to expand...
Click to collapse
Wow, nice.

zwirek75 said:
FM radio is working fine now
No change to GUI whatsoever (CE version)
Click to expand...
Click to collapse
That's all I wanted. At last Im going to be able to use my radio.. Thanks for posting this

EmZvr said:
That's all I wanted. At last Im going to be able to use my radio.. Thanks for posting this
Click to expand...
Click to collapse
Actually I had two updates. One in the morning - and FM radio worked.
Then another in the afternoon and FM radio broke again ...
Sorry for a bad news ...

I think with .185 update low light photos just got even worse in SA, instead of bluish tint now i got purple ones :S

I hope this fixes the wired and bluetooth audio stuttering.

In Lollipop you couldn't get system software updates OTA if you were rooted, but I just got a notification that this version is ready to install... I'm running rooted 32.1.A.1.163. Will I lose root if I install? Will it install at all? Thanks in advance if anyone knows.

Mikednx said:
In Lollipop you couldn't get system software updates OTA if you were rooted, but I just got a notification that this version is ready to install... I'm running rooted 32.1.A.1.163. Will I lose root if I install? Will it install at all? Thanks in advance if anyone knows.
Click to expand...
Click to collapse
If your bootloader is unlocked,then the only way to update, is to flash it via flashtool. OTA or PC Companion won't work
Sent from my E5803 using XDA-Developers mobile app

post removed

xpericheck says the new firmware is out for customized DE, i will install it in a hour.

Mikednx said:
In Lollipop you couldn't get system software updates OTA if you were rooted, but I just got a notification that this version is ready to install... I'm running rooted 32.1.A.1.163. Will I lose root if I install? Will it install at all? Thanks in advance if anyone knows.
Click to expand...
Click to collapse
I tried updating with root and it failed. I also want to know if root is possible with thia update.

I'm using a rooted phone myself - while I use the DRM key emulation I know OTA updates will most likely fail so I will perform the upgrade manually.
Would anyone please check the Android security patch level?
If you go to System Settings - About phone. One entry says "Android security patch level" which is February 1st on the .163 version. Did this one increase maybe?
If so, it would be worth the hassle with Flashtool and rerooting and such for me to upgrade.

Galaxy note 3 n9005 display issue

Hi All,
I am using note 3 n9005 with custom rom "darkwolf" i had backup of orignal os 5.0, i just restor my data on official firmware and now i am facing issue that my handset display keep rotating up word . any suggestion how to fix. even i try to flash new official firmware via ODN but still facing same issue

usmanmz said:
Hi All,
I am using note 3 n9005 with custom rom "darkwolf" i had backup of orignal os 5.0, i just restor my data on official firmware and now i am facing issue that my handset display keep rotating up word . any suggestion how to fix. even i try to flash new official firmware via ODN but still facing same issue
Click to expand...
Click to collapse
atlas some1 like me...i m too facing this problem...now whatsoever rom i use i have a problem with display intially what was happening that my display was revolving up side down but now the problem is my screen flickers has glitches...and this happens at all screens download mode recovery etc..never got any permanent solution...and its not a hardware/display issue..confirmed by hardware engineer and also 1 person who was facing similar problem with his note 3 after flashing marshmallow rom who had actually get its display replaced...but didnt helped..i have 1 temporary solution..actualy was working perfect until past 3 4 days..
Sent from my SM-G935F using Tapatalk

I also have this problem after i used a Marshmallow rom so today I've made up my mind and I'm gonna downgrade to lollipop rom if it solved my problem I'll let you guys know
Sent from my SM-G935F using XDA-Developers mobile app

partneroye said:
atlas some1 like me...i m too facing this problem...now whatsoever rom i use i have a problem with display intially what was happening that my display was revolving up side down but now the problem is my screen flickers has glitches...and this happens at all screens download mode recovery etc..never got any permanent solution...and its not a hardware/display issue..confirmed by hardware engineer and also 1 person who was facing similar problem with his note 3 after flashing marshmallow rom who had actually get its display replaced...but didnt helped..i have 1 temporary issue...actualy was working perfect until past 3 4 days..
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Downgraded to lollipop and yeah it solved my problem no screen flickering anymore ?
Sent from my SM-N9005 using XDA-Developers mobile app

obadah said:
Downgraded to lollipop and yeah it solved my problem no screen flickering anymore ?
Sent from my SM-N9005 using XDA-Developers mobile app
Click to expand...
Click to collapse
well thanks for some hope....but i have already tried it...i have tried kitkat & lollipop custom and stock rom...but didnt worked for me...do you also face flickering issue at all screens like recovery mode download mode etc....can you explain your problem..and if its same...than please share which rom which odin version download link if possible...since my phone has become unusable.
Sent from my SM-G935F using Tapatalk

I am still facing same issue with screen flickering even in downloading mood. Dear developer any fixture for this ?
partneroye said:
well thanks for some hope....but i have already tried it...i have tried kitkat & lollipop custom and stock rom...but didnt worked for me...do you also face flickering issue at all screens like recovery mode download mode etc....can you explain your problem..and if its same...than please share which rom which odin version download link if possible...since my phone has become unusable.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse

usmanmz said:
I am still facing same issue with screen flickering even in downloading mood. Dear developer any fixture for this ?
Click to expand...
Click to collapse
i m not a developer...and i m also facing this problem but i have a temporary solution to this problem which works quiet well
Sent from my SM-G935F using Tapatalk

I know dud but i was asking to developer if any one read this . BTW I just got response from an developer he said u have to revert back to lollipop kernel if you r downgrade back to 5.0 from marshmallow . any idea how to do this
partneroye said:
i m not a developer...and i m also facing this problem but i have a temporary solution to this problem which works quiet well
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse

partneroye said:
well thanks for some hope....but i have already tried it...i have tried kitkat & lollipop custom and stock rom...but didnt worked for me...do you also face flickering issue at all screens like recovery mode download mode etc....can you explain your problem..and if its same...than please share which rom which odin version download link if possible...since my phone has become unusable.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
My screen flickering used to appear when i set the brightness level to the lowest and it used to appear only in places where the white color is dominant that's it mostly with pictures and when i open one of drawing apps because the canvas is white to make that stops i tried to set the brightness to a bit higher level and yeah the flickering stopped but i can't do that all the day because of the battery.
It doesn't appear in the download mode or anywhere else it's just mostly where all the screen is white funny thing is if you did a screenshot the flickering won't appear
So i downgraded to lollipop i can hardly see a flickering i bet even if it was there it's not noticeable
Sent from my SM-N9005 using XDA-Developers mobile app

usmanmz said:
I know dud but i was asking to developer if any one read this . BTW I just got response from an developer he said u have to revert back to lollipop kernel if you r downgrade back to 5.0 from marshmallow . any idea how to do this
Click to expand...
Click to collapse
i have treid everything reverting to kitkat lollipop etc...but nothing worked...if you want to try it download stock lollipop rom for your device and flash it through odin..and check if it works..didnt worked for me
Sent from my SM-G935F using Tapatalk