[Q] WhatsApp Issues on GS4 - Galaxy S 4 Q&A, Help & Troubleshooting

Hi All,
Basically having a few issues when trying to use WhatsApp over WiFi on my GT-9505.
WiFi is working fine i.e I can browse etc all perfectly. However WhatsApp has a HUGE delay on sending and receiving messages. I'll send a message and the clock icon appears and can take 10's of minutes to go. I tried turning WiFI power save off and I thought this fixed it, however the same issue happened.
Anyone having a similar issue, any idea on how to fix? Recently, did a factory reset and a fresh install of the app so It can't be that.

KinetiClutch said:
Hi All,
Basically having a few issues when trying to use WhatsApp over WiFi on my GT-9505.
WiFi is working fine i.e I can browse etc all perfectly. However WhatsApp has a HUGE delay on sending and receiving messages. I'll send a message and the clock icon appears and can take 10's of minutes to go. I tried turning WiFI power save off and I thought this fixed it, however the same issue happened.
Anyone having a similar issue, any idea on how to fix? Recently, did a factory reset and a fresh install of the app so It can't be that.
Click to expand...
Click to collapse
Mine works perfectly, i got a 9500 with XXUBMF8 Russian firmware

Even on WiFi?

Works perfect on mine too. I get a slight delay sometimes too but thats completely on my network and not the phone
Sent from my GT-I9500 using xda app-developers app

Anyone else? Seems quite a few people have mentioned issues on the GS3 and WiFi whatsapp and other push functions

Mine had same issue.. I did fill factory reset.. now its solved..
U can try.. but back up first
Sent from my GT-I9500 using xda app-developers app

I've tried that as the first post details. Must be an issue with the push.
Anyone reccomend any router settings that may cause this ?
Sent from my GT-I9505 using XDA Premium HD app

Mine doesnt have that either, im on mf3
Sent from my GT-P5100 using Tapatalk 4 Beta

check your date and time is set correctly on your phones settings as this can effect whatsapp.

Never had issues like this with it.
But on MF8 firmware sometimes it hard to connect to WiFi ! It says can't connect.

cameracartwright said:
check your date and time is set correctly on your phones settings as this can effect whatsapp.
Click to expand...
Click to collapse
Its correct.
It's weird just no idea why its happening
Sent from my GT-I9505 using XDA Premium HD app

Its not exactly new. I've noticed it in the galaxy s, s2, ace, ace 2, s3 and s4. Seems its a problem with whatsapp where it kinda stops or slows down pinging its server for new msgs when on wifi. Msgs reach me almost 5 min late or more, but no such issues on data connection.

ilabs said:
Its not exactly new. I've noticed it in the galaxy s, s2, ace, ace 2, s3 and s4. Seems its a problem with whatsapp where it kinda stops or slows down pinging its server for new msgs when on wifi. Msgs reach me almost 5 min late or more, but no such issues on data connection.
Click to expand...
Click to collapse
Thanks glad someone else has this issue. Weird that so many people said that they didn't have issues
Sent from my GT-I9505 using XDA Premium HD app

I'm having the same issue with my I9505. When using wifi, if I don't touch the phone for a while, I receive WhatsApp msgs with delay.
Enviado desde mi GT-I9505 usando Tapatalk 4 Beta

KinetiClutch said:
Thanks glad someone else has this issue. Weird that so many people said that they didn't have issues
Sent from my GT-I9505 using XDA Premium HD app
Click to expand...
Click to collapse
I noticed it coz I would be on wifi for long times.. It doesn't happen when you're on mobile data..

Same issue here. And like others mentioned, it happens on SGS, SGS2, 3, and 4.

same issue:
did the OP solve this problem? Just got a S4 and having the same issue.
http://forum.xda-developers.com/showthread.php?t=2356052

Do you use JuiceDefender or any other battery-saving app? These turn off data temporarily which in turn may cause your whatsapp messages to have a huge delay.

No issues here. Even if it's greenified
Swyped from another galaxy

frrlod said:
Do you use JuiceDefender or any other battery-saving app? These turn off data temporarily which in turn may cause your whatsapp messages to have a huge delay.
Click to expand...
Click to collapse
Nope brand new recently opened phones...

Related

WLAN Whatsapp notification Problem *solved*

Hey Guys,
I have a problem with my N4 which is making me crazy and i don't know what to do:
When i am at home and my phone has WLAN, most of the times whatsapp massages are not arriving anymore!
As soon as is get the phone out of sleep they are arriving in an insant!
WLAN deactiviation when sleep is off and even wlan optimization is off too
I had an iphone before and never had these problems here...
So what to do? I even flashed factory image again and started all new without anything else but whatsapp installed but it didn't help!
Thanks for your help :good:
From what I read this only happens on the stock firmware. I'm on CM10.1 and don't have the issue.
I had a similar issues on my Galaxy Nexus.
What helped at first was downloading and installing his widget posted in the OP of this thread. The WIFi High performance Widget.
http://forum.xda-developers.com/showthread.php?t=1625705
If that's the case it's kernel related.
Big thread on it in the 'nexus 4 general' section, it's annoying many of us. Make sure to follow the link and make your complaint known to google too.
A workaround is to set wifi to turn off in sleep mode and have 2g (more battery friendly) on to pick up notifications, to wake the phone up.
Used to happen more often, but after I flashed PA, I don't have this issue anymore on 3G, on WiFi sometimes..
AW: WLAN Whatsapp notification Problem *HELP*
I think we have to wait for a Google fix. Read the Problem here
http://forum.xda-developers.com/showthread.php?t=2072930
Sent from my Nexus 4 using xda app-developers app
Yh Im having the same problem since I updated to 4.2.2.. When I first had my device and it was on 4.2.1 there were also delays but then somehow, (maybe because I rooted it?) the problem went away.
Great guys thank you very much!!!!!
I just installed the fix and it seems to work fine right now :good:
marcel9998 said:
Great guys thank you very much!!!!!
I just installed the fix and it seems to work fine right now :good:
Click to expand...
Click to collapse
What was the fix?
eezdva said:
What was the fix?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2072930
Installed the CWM zip file.. n4-wifi-sleepfix-mcast_and_bcast.zip
Seems to work great :good:
XDA is just amazing . :victory::victory::victory::victory:
Maybe add solved to the title of the screen . Might help some people ....

Does Nexus 4 still have delayed Wifi notification issue?

EDIT: Just read a thread that was 4 days old that says the issue still exists unless using a specific kernel that fixes it. Mods can delete.
Bug is still here.
I haven't experienced the bug. Only had my Nexus for four days though. Maybe I'm just lucky.
The bug is still around, but it seems to depend on the model of router that you have - i.e. some people get it, some don't.
Sent from my Nexus 4
R: Does Nexus 4 still have delayed Wifi notification issue?
ingenious247 said:
I haven't experienced the bug. Only had my Nexus for four days though. Maybe I'm just lucky.
Click to expand...
Click to collapse
Same here, all works very good (cm10.1 FrancoKernel)
Inviato dal mio M-MP1010i con Tapatalk 2
The Great Useless Google..
just tested to make sure and waited 10 minutes after missus sent me a whatsapp... nothing, turn on the screen and up it pops
using a very common dlink dir-615 router which works fine with every other phone in the house, 3 varying slackberries and 2 sammy and htc androids.. just the two nexus 4s crap out.
gone back to using 2g while the screens off
4.2.2 stock kernel
bug exists
4.2.2 Franco Kernel r116
Paranoid Android 3+
fritzbox fon 7240
bug exists
yesterday 30min. delay on whatsapp messags
:crying:
When I'm at home my phone is always connected to Wi-Fi and pretty much in deep sleep since I only use my tablet unless I'm making a phone call. As soon as I get a gmail message or talk message, I hear my phone go off at the same time as my tablet. I would imagine if this bug existed on my phone there would be some sort of delay..? Perhaps the bug only affects certain message apps?
Sent from my Nexus 4 using xda premium
Still have it
i didnt even know this was a bug, im on wifi 90% of the time and have never had it happen. have you tried setting a static ip, forcing it to keep wifi on when asleep, and unchecking the minimize battery usage on wifi?
username8611 said:
i didnt even know this was a bug, im on wifi 90% of the time and have never had it happen. have you tried setting a static ip, forcing it to keep wifi on when asleep, and unchecking the minimize battery usage on wifi?
Click to expand...
Click to collapse
It might depend on router model as well.
But clearly changing those setting doesn't help
You can fix it by editing configuration in a file and rebooting,
however, someone said this will cause some small effect on battery life.
code.google.com/p/android/issues/detail?id=42272
thy bsongati
Hi everyone.
Last year I changed many smartphones, but notifications delayed have alway been with Nexus devices over 3G network.
I had a Gnex and now a Nexus 4, and this problems is exactly the same over and over........delayed notifications on a variable time...maybe 15 or 30 minutes.
Everything ok instead with other terminals as SGS2, SGS3, Xperia S, T and Z.....
How is it possible that after many years Google has not yet solved ? bah...

Losing wifi passwords

Hi guys
i have noticed after the update to kitkat
My saved wifi passwords are reseting for a reason
Does anyone has this problem too?
Yes I have it to every time I reboot phone I must put my password again! Look in build prop for this line: ro.securestorage.support=true and make from true in false
Then save! And reboot phone! After reboot it can be that you must put once more your password and then it is good! Let me know if it is working ok?
Sent from my SM-N9005 using XDA Premium 4 mobile app
Thanks for your reply but i dont have root
Im on kk cant root without trippin knox
dogan2010 said:
Hi guys
i have noticed after the update to kitkat
My saved wifi passwords are reseting for a reason
Does anyone has this problem too?
Click to expand...
Click to collapse
I had thesame problem. All my saved wifi passwords were gone after kk update. (Not rooted)
Sent from my SM-N9005 using xda app-developers app
*muses* Did I not already answer this question on the T-Mobile Forums? Don't suppose you go by "FrancineB" there?
Did you disable Auto Network Switch?
Don't suppose it has something to do with the firmware version? Mine remembers the WiFi passwords without issue... Even after the 50th reboot.
ShadowLea said:
*muses* Did I not already answer this question on the T-Mobile Forums? Don't suppose you go by "FrancineB" there?
Did you disable Auto Network Switch?
Don't suppose it has something to do with the firmware version? Mine remembers the WiFi passwords without issue... Even after the 50th reboot.
Click to expand...
Click to collapse
Hi my friend I did try that also but with me it did not work only the method I say in the comment but thanks for answer
Sent from my SM-N9005 using XDA Premium 4 mobile app
---------- Post added at 08:51 PM ---------- Previous post was at 08:51 PM ----------
dogan2010 said:
Thanks for your reply but i dont have root
Im on kk cant root without trippin knox
Click to expand...
Click to collapse
Yes but that is with my phone the only solution so it is up to you
Sent from my SM-N9005 using XDA Premium 4 mobile app
I have the same with my non rooted Note 3 Android 4,4,2.
I lose all my stored wifi settings/ paswords randomly .
I think it is after rebooting, but I only notice it when I am going to another place with a different WIFI router, checking if I am on line. There I see all the stored wifi connections are lost.
Can be weeks without loosing them . It happened three times now in a period of four months or so.
I have many wifi addresses stored on my ( super duper) Note 3.
Huib
After weeks without problems today I lost all my WiFi passwords again.
What happened was that I was in a Skype voice call that hung.the only thing I could do was reboot.
First I was happy the Wi-Fi settings where still there but next morning they all were gone.
I guess android synched wrong?
Normally when I reboot no passwords are lost.
Huib
Having the same issue from time to time, i just back them up....
Data/misc/wifi/wpa_supplicant.conf
Sent from my SM-N9005 using XDA Premium 4 mobile app
Killberty said:
Having the same issue from time to time, i just back them up....
Data/misc/wifi/wpa_supplicant.conf
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Also possible on a non rooted note 3?
Would be of a great help, but just cannot find that file. even with hidden files enabled.
Huib
herpi said:
Also possible on a non rooted note 3?
Would be of a great help, but just cannot find that file. even with hidden files enabled.
Huib
Click to expand...
Click to collapse
Idk if it works on non rooted phones - use root explorer for this (you might have read rights)
Sent from my SM-N9005 using XDA Premium 4 mobile app
Hi guys!
I have the same problem with my Note 3, International version SM-N9005, updated with 4.4.2. The phone is fully sock, no root no nothing...
Sometimes my phone lost all my saved wi-fi passwords, it happened yesterday, happened again today, i didn´t reboot the phone.
This is very anoying and i dont know what to do, its a new device with only 4 months, i really like it a lot but this is driving me crazy..
Any help or solution? Did anybody here with the same issue solved the problem?
Thks in advance!
Same here, once a week all settings gone. 2 colleagues have the same phone (SM-N9005) but they lose them less often. one of them never lost his wifi settings for now.
Is this perhaps related on installed apps that some app is bugging this settings?
I wonder if there is an update in course to correct these issues. They're getting too much... I am so sad that we can't freely root our devices because Samsung doesn't intend to update Note3 so soon..
Happened again today, yesterday i restore my wifi settings with Kies, and today morning all of them are lost again.... i´m getting really tired of this, i love my phone but this is nuts!!!
Does anyone here have a fix or at least an explanation for this issue? I can´t understand the reason of this issue, the device it´s not rooted, so i don´t think that a app could access and/or modify/delete the wifi data.
Perhaps we should look in to comparing firmware, apps and versions?
I'm not experiencing it.
AP XXUENB7
CP XXUENB1
CSC DBTENB2
Well, here it is....
It has happened to me as well. Probably around 3 times in the last two months. For me though I've never rebooted my phone when it occurs. I'll have wireless one minute look at phone later and they're all deleted. Quite frustrating.
malo84 said:
It has happened to me as well. Probably around 3 times in the last two months. For me though I've never rebooted my phone when it occurs. I'll have wireless one minute look at phone later and they're all deleted. Quite frustrating.
Click to expand...
Click to collapse
God damm, i know what are you talking about....
hardcore_sac said:
Happened again today, yesterday i restore my wifi settings with Kies, .
Click to expand...
Click to collapse
Did not even think of this option. So thanks anyway.
using Kies 3 now and seems to work.
Had no more wifi data loss anyway, but can come back any time of course.
Huib

Weird wifi behavior

Hello everybody since a few weeks I've been having a weird wifi problem. Sometimes, at random times the wifi disconnects from the network it has been connected on for a while and if I go into wifi settings I see that there are no wifi networks available at all. The only way to fix it is to turn it off and on again. This is really annoying expecially for missed emails and notifications. I really don't understand what the problem is. I've tried 2 different roms, pac before and slimakat now, always doing clean installs. I've also tried different kernels and I'm now on hellscore. I also tried different radios including hybrids (I use one now for lte). Nothing seems to make a difference... Could it be some kernel undervolting setting? I also have suspended back off wakelock, but I guess that's another issue. Also I tried wifi optimization on and off... Any help is appreciated. Thanks
Sent from my Nexus 4 using Tapatalk
If flash the factory image and see if the problem still persists. If it does you probably have a hardware problem
Sent from my Nexus 5 using XDA Free mobile app
Ok thank you. Could undervolting be influencing it? It mostly happens when the phone is in deep sleep or when I get outside a building and I'm connected with wifi and then I got out for a few minutes and back in again...
Sent from my Nexus 4 using Tapatalk

CyanogenMod 12 official nightlies arrive for kltespr.

If I were you, I'd wait until tomorrow or later and download the next nightly. The first CyanogenMod 12 nightly's texting and phone are broken.
Sent from my SM-G900P using XDA Free mobile app
ethomas94 said:
If I were you, I'd wait until tomorrow or later and download the next nightly. The first CyanogenMod 12 nightly's texting and phone are broken.
Sent from my SM-G900P using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for the heads up!
Sent from my SM-G900P using XDA Free mobile app
Is anybody else having trouble with the cyanogenmod 12 nightlies for kltespr? They released the 2nd nightly a few hours ago and the calling and texting is still broken for me, but the network still works. Hmm... If I download albinoman's Alpha release, everything works just fine, but official nightlies are broken for me. Strange.
ethomas94 said:
Is anybody else having trouble with the cyanogenmod 12 nightlies for kltespr? They released the 2nd nightly a few hours ago and the calling and texting is still broken for me, but the network still works. Hmm... If I download albinoman's Alpha release, everything works just fine, but official nightlies are broken for me. Strange.
Click to expand...
Click to collapse
Downloading now, I'll post my results after flash.
Texting and calling is working, but looks like Bluetooth is broken. It works after a reboot, but is very choppy.
Definitely not working. 2 fresh installs. Phone will ring with a different tone than normal but there is no option to answer it. When the other end hangs up, the phone keeps ringing until you reboot it.
Appears inbound texting works but the send button in the stock mms app can not be pressed. Did not bother with testing 3rd party apps.
Have not seen any commits in the changelog which may fix this, so yeah I'd definitely hold off for another day or two before heading to nightlies.
GGTheGooch said:
Texting and calling is working, but looks like Bluetooth is broken. It works after a reboot, but is very choppy.
Click to expand...
Click to collapse
Hmm, that's very strange.
magoo5289 said:
Definitely not working. 2 fresh installs. Phone will ring with a different tone than normal but there is no option to answer it. When the other end hangs up, the phone keeps ringing until you reboot it.
Appears inbound texting works but the send button in the stock mms app can not be pressed. Did not bother with testing 3rd party apps.
Have not seen any commits in the changelog which may fix this, so yeah I'd definitely hold off for another day or two before heading to nightlies.
Click to expand...
Click to collapse
This is the exact problem that I have. I can type text, but I can't press the send button. The phone acts weird and won't actually hang up when I press the hangup button. So some people have the issue and others don't. At least it's not just me.
Sent from my SM-G900P using XDA Free mobile app
Here is a new issue. I tried to connect to my Bluetooth car stereo and it errored out, but my phone started making a ringing noise. No matter what I did, or which service I stopped, it kept ringing. Reboot did not fix the issue, but a power down and power back up worked. Also, regarding the SMS issue. Same issue with the stock app, but I use Textra and it works perfectly.
I've heard that updating the recovery might fix some rom issues, so I updated to the newest TWRP. And the same problem persists. So it's not the recovery, unfortunately. I'm back to using KT TWRP 2.8.0
Sent from my SM-G900P using XDA Free mobile app
ethomas94 said:
Hmm, that's very strange.
This is the exact problem that I have. I can type text, but I can't press the send button. The phone acts weird and won't actually hang up when I press the hangup button. So some people have the issue and others don't. At least it's not just me.
Sent from my SM-G900P using XDA Free mobile app
Click to expand...
Click to collapse
I had the same problem with messaging. I had to download Google messenger to send texts. Calling was not working for me. I could see when my brother was calling via LTE would turn off, after he hung up it switched back to LTE. I also noticed that it wasn't recognizing the sim card in the phone. Would this cause the problem possibly? I'll post pictures.
Picture one shows that sim card isn't being recognized.
Picture two shows the LTE is switched to off when he calls.
Picture three shows that I do have LTE. (even tho it is crap signal atm I took screen shot)
Forgot to add flashed using TWRP 2.8.3 (whatever latest version is)
That's very interesting. Unfortunately, I don't know how to fix this. I'll just wait until the next nightly.
Sent from my SM-G900P using XDA Free mobile app
I looked up the changelog for tonight's upcoming nightly and it includes a few network and telephony fixes (about 4). Let's hope this is the one!
Sent from my SM-G900P using XDA Free mobile app
I'm currently using the third build of CyanogenMod 12 official nighties for kltespr and the calling/messaging problem persists. It also appears that I have lost root for some reason. That isn't a big deal, but the calling and texting issues are kinda weird. Do they just not know about it I wonder?
Sent from my SM-G900P using XDA Free mobile app
ethomas94 said:
I'm currently using the third build of CyanogenMod 12 official nighties for kltespr and the calling/messaging problem persists. It also appears that I have lost root for some reason. That isn't a big deal, but the calling and texting issues are kinda weird. Do they just not know about it I wonder?
Sent from my SM-G900P using XDA Free mobile app
Click to expand...
Click to collapse
Don't know about the phone and messaging but for root you might have to enable it in developer options. I had to do that then it was fine but I'm on a different build.
After a few mins, my external SD card disappears.
I've tried the official CM12 kltespr builds from 9, 10 & 11th.
Not even a root file explorer can see it. Have to reboot to fix,
Anyone else get this?
Hello , I have these problems I can not take pictures with flash activad ,
upgrade in today's problems with incoming calls qualms , I have no problems with messages . but the time is changed
I am on the latest build and using Textra and Hangouts Dialer, SMS/MMS and phone calls work perfectly. GPS works well, but I have not yet attempted Bluetooth. Calls with the stock dialer work, but the phone call does not hang up.
Just verified Bluetooth is still broken.
biship said:
After a few mins, my external SD card disappears.
I've tried the official CM12 kltespr builds from 9, 10 & 11th.
Not even a root file explorer can see it. Have to reboot to fix,
Anyone else get this?
Click to expand...
Click to collapse
I've actually never heard of this. This is new. The only things I can guess about it are it being bad install, of the cache/dalvik cache wasn't cleared. I might try wiping everything (even system; it's in advanced wipe in TWRP) and reflashing it.
telekata said:
Hello , I have these problems I can not take pictures with flash activad ,
upgrade in today's problems with incoming calls qualms , I have no problems with messages . but the time is changed
Click to expand...
Click to collapse
I had that too. I took off the option "automatically find time" or whatever it's called. I just found the timezone manually and it was fine.
GGTheGooch said:
I am on the latest build and using Textra and Hangouts Dialer, SMS/MMS and phone calls work perfectly. GPS works well, but I have not yet attempted Bluetooth. Calls with the stock dialer work, but the phone call does not hang up.
Click to expand...
Click to collapse
I have this problem too. I reinstalled Touchwiz and will try again later when I know Cyanogenmod has fixed the issues.

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