[Q] [HELP!] Have I damaged my screen? - Nexus 4 Q&A, Help & Troubleshooting

Hey all,
I received received my LG Nexus 4. I don't know if I may have damaged my screen but hopefully you guys can help clear up my queries.
I've been trying on screen protectors and my case, I don't know if maybe I've damaged it. But, one thing that has lead me to believe this is when I start up Nexus 4, during the Google screen at the top right, there is a bit of light exposure.
Basically, I would assume that during the Google screen at boot up, the whole screen would be black right except where it says Google.
Mine has a bit of faint white light on the top right corner.
Could anyone help clarify this for me?
Appreciate it, thank you!

I'm assuming that on most Nexus 4's that around the Google logo at boot up it is pitch black. But, others with Nexus 4's please check on boot up at the Google screen around the top right edge, do you also have a white/faint tint in the corner?
Are there anyways to check this? That the touchscreen is still functioning in the corner? Am I worrying too much about it? Is there a way of testing the screen?

Is your case still on the device? I'm not sure which one you're using, but it's possible that it may be too tight for the Nexus 4, which is causing pinching of the touchscreen.
You're right, at boot, the screen should be pure black, save for the Google logo and that unlocked icon (for unlocked bootloaders).
You can check if it's still registering touch feedback by going to Settings > Developer options > Show touches. Then try touching that area and looking for a white circle. Or simpler, you can pull down the notification shade from the upper right edge.
If it's still in warranty, maybe you could have it returned too.

mlag said:
Is your case still on the device? I'm not sure which one you're using, but it's possible that it may be too tight for the Nexus 4, which is causing pinching of the touchscreen.
You're right, at boot, the screen should be pure black, save for the Google logo and that unlocked icon (for unlocked bootloaders).
You can check if it's still registering touch feedback by going to Settings > Developer options > Show touches. Then try touching that area and looking for a white circle. Or simpler, you can pull down the notification shade from the upper right edge.
If it's still in warranty, maybe you could have it returned too.
Click to expand...
Click to collapse
I'm using a Ringke Fusion case, it's brand new. This was yesterday I noticed this on the screen, I was a bit annoyed after wasting a couple of screen protectors getting it on, hopefully when I go home and look at it today it looks pure black but I doubt it. I will try out the methods recommended.

@mlag: Surely I couldn't have broken it? Everyday people must put these phones into there jeans or tight trousers and it must put some pressure on the screen. As I said yesterday I was a little frustrated after going through many screen protectors trying to get it on properly. Hopefully today when I switch it on when I go home it looks better.

Sounds like it's just the normal light bleed
Sent from my Nexus 4 using xda premium

Ngo93 said:
Sounds like it's just the normal light bleed
Sent from my Nexus 4 using xda premium
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Click to collapse
'Normal'?! Will it fix itself overtime you think?

J. Clarkson said:
'Normal'?! Will it fix itself overtime you think?
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Click to collapse
I understand that it runs Android but it doesn't mean that it can heal like one.
Sent from my Nexus 4 using xda app-developers app

andyabc said:
I understand that it runs Android but it doesn't mean that it can heal like one.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
It runs Android of course, it's a Nexus 4. Doesn't heal like that one? Which one are you referring to? I'm a bit lost here, you sure you not getting confused with another thread?

J. Clarkson said:
It runs Android of course, it's a Nexus 4. Doesn't heal like that one? Which one are you referring to? I'm a bit lost here, you sure you not getting confused with another thread?
Click to expand...
Click to collapse
Accidental thanks.
What I mean is that phones cannot repair thereselfs.
Sent from my Nexus 4 using xda app-developers app

So I've established that light bleeding on the Nexus 4 along the top of the screen is quite common. After reading from this thread below.
http://forum.xda-developers.com/showthread.php?t=2133655
Now can anyone tell me how light bleeding is caused? I'd appreciate it, thanks!

Its the display itself when made, you can't cause your phone to get light bleed at least I don't think. I also have a little on the top right.
Sent from my Nexus 4 using xda premium

J. Clarkson said:
So I've established that light bleeding on the Nexus 4 along the top of the screen is quite common. After reading from this thread below.
http://forum.xda-developers.com/showthread.php?t=2133655
Now can anyone tell me how light bleeding is caused? I'd appreciate it, thanks!
Click to expand...
Click to collapse
Glue I've read somewhere should bleach out over time I doubt that but I've answered in the great help thread maybe decide for one place to post questions it's really hard to answer two times
Gesendet von meinem Nexus 4 mit Tapatalk 4 Beta

drmclove69 said:
Its the display itself when made, you can't cause your phone to get light bleed at least I don't think. I also have a little on the top right.
Sent from my Nexus 4 using xda premium
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Click to collapse
Ah, I see, I thought that one couldn't cause there phone to suddenly light bleed.
Freacky24 said:
Glue I've read somewhere should bleach out over time I doubt that but I've answered in the great help thread maybe decide for one place to post questions it's really hard to answer two times
Gesendet von meinem Nexus 4 mit Tapatalk 4 Beta
Click to expand...
Click to collapse
Thanks for your response mate in both threads, I read the other one and I agree with you. It doesn't bother me, it is only because I switched on the new phone yesterday I was just playing with it as I haven't got my new SIM to use it yet. And, I noticed at the top on the right there was a very faint light bleeding, it isn't that noticable.
I will carry on using it as it is.

J. Clarkson said:
Thanks for your response mate in both threads, I read the other one and I agree with you. It doesn't bother me, it is only because I switched on the new phone yesterday I was just playing with it as I haven't got my new SIM to use it yet. And, I noticed at the top on the right there was a very faint light bleeding, it isn't that noticable.
I will carry on using it as it is.
Click to expand...
Click to collapse
Jepp I'm doing the same I can't see it while being on a "normal" screen that's strange but ok haha
Gesendet von meinem Nexus 4 mit Tapatalk 4 Beta

Related

Is this what everyone complains about?

Just got my nexus 7 in today. It seems fine, although, I noticed that con the cleft side of the screen, it seems to be slightly raised in the middle. The corners attached fine. Are people sending out back for this? It doesn't seem like an issue, just an annoyance
Sent from my Nexus 7 using Tapatalk 2
Sounds like it. Seems like it's always on the left side for some reason. It's lifts up over the bezel and you can push down on it and it lifts again later. That is how mine is... or was hopefully.
I heated it up with a game, then put a couple clamps on it, left it over night turned off, and today it has stayed down so far. Hope the adhesive that is suppose to hold the glass down sticks now.
I had a previous one though that was slightly different, it was raised on the left side, but I couldn't push it down. Seemed like a screw was tightened too far or something. I sent that one back.
Either deal with it or get a refund if it really bothers you. You can also try number of fixes that are posted on these forums. They pretty much all have this issue to some degree.
Sent from my Galaxy Nexus using xda premium
Yes this is it, but the real problem is if it makes a noise when you push on it. THATS the annoying part.
Mine doesn't make any noise, although it definitely is a tiny bit squishy and if you try and push hard on it, it does act a little like an LCD monitor. I just didn't care enough to try and return it, as I would have never noticed it if everyone hadn't had their panties up in a wad as much as they did. I figure the worst that happens is that it gets worse over the next year and I end up having to spend a whole $200 more on a newer model.
I agree. I can't imagine this truly hurting the experience. Oh well. Not a big deal as long as it works well
Sent from my iPhone using Tapatalk
Are you guys serious? If I buy a product, it better not have defects. Why would anyone settle for bad quality? Products these days should not have any issues with the technology we have.
This doesn't make sense to me.
Mine is arriving next week and I hope everything is perfect.
Sent from my Galaxy Nexus using xda app-developers app
I agree, if it was a true issue I would get a new one. In my case, it is only raised in the middle, and not that noticeable. Everything else is fine. You can fix that too
Sent from my iPhone using Tapatalk
Besides it shouldn't affect performance. I hope
Sent from my iPhone using Tapatalk
When I got my second one from the play store, it looked like the middle of the left side was raised. I thought I pushed it down but it never came back up.
I keep looking at it and touching it but nothing. I don't know if I imagined it or maybe bad lighting.
Just install a TPU case where the lip overhangs the screen. Problem solved. Out of sight out of mind. I'm enjoying my N7.
If its a problem 6 months later then I'll call and exchange it. Big whoop.
Sent from my Nexus 7 using xda premium
L3af said:
Are you guys serious? If I buy a product, it better not have defects. Why would anyone settle for bad quality? Products these days should not have any issues with the technology we have.
This doesn't make sense to me.
Mine is arriving next week and I hope everything is perfect.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Doesn't affect my daily use so why should I care. I purchased a two year warranty through square trade should anything go wrong. I shouldn't expect defects but if it truly isn't hurting anything, then meh.
Sent from my Nexus 7 using Tapatalk 2
nyijedi said:
They pretty much all have this issue to some degree.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
I don't think that they all have this issue, only a select few. I have been lucky enough to get 4 Nexus 7's and no issues. I have seen the issue posted on the site several times though, and the fixes seem pretty easy. There are some youtube videos on fixing it too. Good luck fixing it mate, would take advantage of the warranty if I were you.
Thank you! I can't understand why anyone would send it in for something like that
Sent from my Nexus 7 using Tapatalk 2
I can't understand how people can keep a touch device with a raised squishy screen myself.
ncvikingx97 said:
Thank you! I can't understand why anyone would send it in for something like that
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
You can't understand how when someone holds their tablet by the left bezel and it creaks like a floor board, they'd like to return it? That perhaps when using the tablet as a book they don't want to be distracted by clicking noises?
Sent from my Nexus 7 using Tapatalk 2
Heat it, fix it!
eus107709 said:
You can't understand how when someone holds their tablet by the left bezel and it creaks like a floor board, they'd like to return it? That perhaps when using the tablet as a book they don't want to be distracted by clicking noises?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I am not talking about a problem to that extreme, I am talking about, a very slight raise in the middle, with no squeak. The only thing that I can think of that could be bothersome about that is that when you push hard on the bezel, a little bit of the left screen ripples
Sent from my iPhone using Tapatalk
I have exact the same problem as described. They most annoying part is they "cracking" sound it does when tapping on the left side. I curious whether the touchscreen responsivness issue is somehow related to this problem.
Btw I thought it might be related to the processor since its also on the left side, maybe the heat causes the glue to detach ... if you know what I mean.
Zilol said:
I have exact the same problem as described. They most annoying part is they "cracking" sound it does when tapping on the left side. I curious whether the touchscreen responsivness issue is somehow related to this problem.
Btw I thought it might be related to the processor since its also on the left side, maybe the heat causes the glue to detach ... if you know what I mean.
Click to expand...
Click to collapse
Maybe. Yeah, I can see that being annoying
Sent from my Nexus 7 using Tapatalk 2
Just discovered a stuck pixel. Dang

[Q] Dent under the glass/screen? Please help.

Hello everyone.
I have notice a problem with my nexus 4.
It's like it's a dent under the screen that's only visible when light is reflected on it. And it's only visible from the side.
I'm really confused because its not really affecting the screen when it's on and dosent seem to cause any problems.
I've found a video on YouTube were a guy filmed how nexus to show how it looks.
He has he's phone up side down sp you have to look at the top off his screen on the video. It's most visible at the end of the video.
Can you guys please look at the video and after at your phones and look if you have the same problem.
http://m.youtube.com/watch?v=YMMOdbtMjEA
Even if you don't see it, please write and let me know.
Replacement
I don't see the problem, but I'd definitely call Google and explain what's going on. I bet they will send you a replacement.
RyanDodd said:
I don't see the problem, but I'd definitely call Google and explain what's going on. I bet they will send you a replacement.
Click to expand...
Click to collapse
Okay. But I live in Sweden so I can't really call Google. But I will try to go to the store where I bought the phone to get a new phone.
But the thing is that I do think that many people have this but haven't noticed it. I mean, it's really hard to see. But now that I know it's there. I see it all the time when the screen is off and when the light hits the screen.
Sent from my Nexus 4 using Tapatalk 2
If' the screen works, what's the problem?
ismethajametovic said:
If' the screen works, what's the problem?
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Click to collapse
I don't know. I guess it bothers me that the screen is dented.
Sent from my Nexus 4 using Tapatalk 2
I have this too, top left corner, you can only see it when the light hits it at a certain angle. The thing is the screen is unaffected by it so i'm tempted just to ignore it as the rest of the phone is perfect :good:
Okay. It seems like I'm not alone at least. You haven't noticed any trouble with the phone?

Weird defect on screen.

Hello , I've had my Nexus 4 for about two weeks now. Tonight I was looking at an app that had a solid white background and I noticed in the upper right portion of my display a small anomaly. It's hard to see it directly in front of you. But if you look at it at an angle from the bottom ( I was laying in bed looking upwards towards the phone) you an kinda see it. It's almost like a line in the screen. Where you can almost see light behind it. It's about a 1/8 inch. It's brighter towards the screen but fades out more in the middle of the screen and doesn't go all the way across. Anyone know anything about this? If I have to send this back for warranty do I need to flash back to stock? Is Google like everyone else or are they cool with the flashing.. I would like to get this fixed. It's small but now I can really notice it... Anyone else got an opinion or thought?
Sent from my Nexus 4 using xda app-developers app
The rule is if you're not happy, get it exchanged. Mine has really barely visible lines on white screens, but I don't really notice it. But I still might give google a call...I have had it since November though...
666fff said:
The rule is if you're not happy, get it exchanged. Mine has really barely visible lines on white screens, but I don't really notice it. But I still might give google a call...I have had it since November though...
Click to expand...
Click to collapse
Called Google last night and ordered a replacement. Is it necessary to return everything to stock? Will they try to give me a hassle over warranty replacement with a custom rom? Yeah now that I've seen it it's driving me crazy lol...
Sent from my Nexus 4 using xda app-developers app
For some reason my screen has a bunch of little squares and lines when my screen is turned off. Seems a little odd but don't know if this is normal? Maybe just how the display is?
Sent from my Nexus 4 using xda premium
jcnbama said:
Hello , I've had my Nexus 4 for about two weeks now. Tonight I was looking at an app that had a solid white background and I noticed in the upper right portion of my display a small anomaly. It's hard to see it directly in front of you. But if you look at it at an angle from the bottom ( I was laying in bed looking upwards towards the phone) you an kinda see it. It's almost like a line in the screen. Where you can almost see light behind it. It's about a 1/8 inch. It's brighter towards the screen but fades out more in the middle of the screen and doesn't go all the way across. Anyone know anything about this? If I have to send this back for warranty do I need to flash back to stock? Is Google like everyone else or are they cool with the flashing.. I would like to get this fixed. It's small but now I can really notice it... Anyone else got an opinion or thought?
Click to expand...
Click to collapse
Had the same problem. Looked like a crack under the glass. Got a replacement that is much better. I reflashed Mine to stock before sending back though not sure if it's necessary.
DO reflash & relock bootloader.
The rule is if you're not happy, get it exchanged.
hufqnjhu said:
The rule is if you're not happy, get it exchanged.
Click to expand...
Click to collapse
Anybody else seen this guy in threads just repeating what someone else says?
Sent from my Nexus 4 using xda app-developers app

Anybody else have a slightly curved back?

Does anyone else noticed the back of their Nexus 7 being ever so slightly curved? Not that this is something that would bother me, but when I place it on a table it is able to have just enough rock to it that swiping my finger with it or plugging a cable into it will pull the device in the direction of the tension.
(Moderators, I originally put this in Q&A, but since I realized it isn't so much a Q&A thread, I put it here in general. You can delete the Q&A one)
EDIT: Video comparison I just made - http://youtu.be/EhS7-KTwn4g
I believe it is designed that way so the speakers don't sit flat.
Sent from my Nexus 7 using Tapatalk 2
Osiris19 said:
I believe it is designed that way so the speakers don't sit flat.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
But it is down the vertical spine of the device, not the horizontal one. Plus the speaker grills are placed on the curve of the devices edge, so laying flat shouldn't be much of a problem anyway.
Not sure then. I just tried it with mine and I don't have that problem.
Sent from my Nexus 7 using Tapatalk 2
Osiris19 said:
Not sure then. I just tried it with mine and I don't have that problem.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I just made a video of it. I put the new Nexus 7 next to the old Nexus 7.
http://youtu.be/EhS7-KTwn4g
The back is indeed slightly curved... In the words of Will Graham, "this is by design"
Oh, I wasn't sure what you meant by that. I thought you meant if you pressed down on the top or bottom edge it would rock.
Sent from my Nexus 7 using Tapatalk 2
Best buy just refused to exchange it and wouldn't even try another device to see if it also did it, claiming it is a design choice (clearly she was on the ASUS/Google development team). Nor would they PM with the Staples coupon after the fact (but I can understand that one). She was just very rude and dismissive.
I just laid mine down on a marble counter. It sits flat. Only the edges are tapered for the speakers. Its pretty sturdy.
Sent from Nexus 7 FHD from XDA Premium HD
Yes! Somebody else notices. I was using my tablet in class today vertically and it kept turning horizontal. I noticed that the back isn't completely flat which is causing it to have movement when I lay it on a flat service.
Orite said:
Yes! Somebody else notices. I was using my tablet in class today vertically and it kept turning horizontal. I noticed that the back isn't completely flat which is causing it to have movement when I lay it on a flat service.
Click to expand...
Click to collapse
Yeah, It might not be a huge "issue" (as the comment on my video says), but it is very annoying, especially considering I like to have the charger plugged in when I'm on it at times, and if there is any tension on the cord from where it is plugged in to where I am sitting, it will pull the tablet toward it.
player911 said:
I just laid mine down on a marble counter. It sits flat. Only the edges are tapered for the speakers. Its pretty sturdy.
Sent from Nexus 7 FHD from XDA Premium HD
Click to expand...
Click to collapse
Can you push it with your finger and spin it like the videos in this thread?
mrmartin86 said:
Can you push it with your finger and spin it like the videos in this thread?
Click to expand...
Click to collapse
Nope. Mines pretty flat. Even on my desk, nightstand, table. No spins.
Sent from Nexus 7 FHD from XDA Premium HD
why you need it to spin...
Rahav Griffith said:
why you need it to spin...
Click to expand...
Click to collapse
I don't want it to spin.
mrmartin86 said:
I don't want it to spin.
Click to expand...
Click to collapse
Oh... I thought you might want to find some fun in cases,
Man! If I hadn't seen these videos I would have never noticed!
Contemplating exchanging it, but my screen is perfect and zero hardware glitches others have experienced.
Hmm...
Sent from my SGH-I747 using xda app-developers app
AacidusX said:
Man! If I hadn't seen these videos I would have never noticed!
Contemplating exchanging it, but my screen is perfect and zero hardware glitches others have experienced.
Hmm...
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I didn't really notice either until I had it plugged in and kept pulling away from me. Then I noticed it when I would swipe the screen. It really is annoying but I don't know how widespread the problem is and it is hard to gauge from the limited responses in this thread so far.
this really shows how far people are willing to go to find something to complain about..
slightly curved back that allows your device to spin freely when on a perfectly flat surface... really?
people in this world will never be happy ever.
nextelbuddy said:
this really shows how far people are willing to go to find something to complain about..
slightly curved back that allows your device to spin freely when on a perfectly flat surface... really?
people in this world will never be happy ever.
Click to expand...
Click to collapse
Lol... This.
I tried to replicate, but I did not experience anything like that. I'm going with it's by design. It's in my hand 99% of the time anyway so I don't care.

Screen Too Close to Panel?

So I have desided I would live with the phones warm ish colour its not as bad now. But the mid right side of the phone I can say hit settings on the notification bar and I can clearly see marks happen on the screen for a few seconds like I was pushing down hard on the screen when I certainly was not :/ Whats this and are they all like this or is this one a dud?
hyelton said:
So I have desided I would live with the phones warm ish colour its not as bad now. But the mid right side of the phone I can say hit settings on the notification bar and I can clearly see marks happen on the screen for a few seconds like I was pushing down hard on the screen when I certainly was not :/ Whats this and are they all like this or is this one a dud?
Click to expand...
Click to collapse
I can't reproduce this.
Sent from my LG-D801 using Tapatalk 2
my DNA started to do this towards the middle..it's the overall design of the phone and the shape of the back, i believe. i don't notice it on my G2 much.
Semantics said:
I can't reproduce this.
Sent from my LG-D801 using Tapatalk 2
Click to expand...
Click to collapse
Okay thanks. How much pressure do you have to.use before it would do it? Im about to drive down to best buy real quick even though its a little under an hour drive to get a.replacement.
Isn't this also using the zero gap technology? If so then the "closeness" improves touchscreen responsiveness.
Sent from my Nexus 4 using xda app-developers app
I just got back from doing an exchange this one is NOT as bad as the first one its manageable! The screen colour is a little better too still warm but not redish like the other one.

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