how do you open the Phone Info menu? (*#*#4636#*#* in other phones) - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

How do you open "Phone Info" on the S4? Most android phone it is *#*#4636#*#* but in the latest galaxy phones that is disabled.
I'm pretty sure I've opened it before with something I found on the interweb, but now I can't figure it out.
Thanks.

So the actual dialer code doesn't work, but the menu can be accessed using the app TelInfo from the play store.
https://play.google.com/store/apps/details?id=com.aebeinroth.telinfo
Sent from my SPH-L720 using xda premium

*#7284# <---USB Settings
##3424# <---Same as above if above ask you for MSL
##3282# <--- Data profiles, Nam settings, etc
##786# <--- this will factory reset your data settings, will also show all calls made, date if was first activated (Good if your buying the phone if the seller says its new) Call timers, etc

Nevell said:
*#7284# <---USB Settings
##3424# <---Same as above if above ask you for MSL
##3282# <--- Data profiles, Nam settings, etc
##786# <--- this will factory reset your data settings, will also show all calls made, date if was first activated (Good if your buying the phone if the seller says its new) Call timers, etc
Click to expand...
Click to collapse
##72786# <----network reset, will reprovision the phone

squshy 7 said:
So the actual dialer code doesn't work, but the menu can be accessed using the app TelInfo from the play store.
https://play.google.com/store/apps/details?id=com.aebeinroth.telinfo
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Thanks squshy 7, exactly what I was looking for.

rhylin87 said:
##72786# <----network reset, will reprovision the phone
Click to expand...
Click to collapse
Quick question for this old posting . I am getting a no mobile signal on my flashed sprint note 2 phone to metro pcs for no reason . If i do a network reest will it also take my flash away to a stock sprint . I updated to touchwiz 4.4.2 worked well for a few days then one day i get no signa at all and no 3gl and a mobile signal error . will this help .

Related

how to enter my own phone number

when i look at seeing>about>status>my phone number it says unknown.
i would like to find a way to enter my own phone number since it is needed for google voice.
ive tried looking at my sim toolkit but no option will allow me to enter my phone number.
please help.
tia
Take your sim card out, insert it into a dumb phone that has the option of setting your own phone number and then back into your SII. Android can't recognize phone number, so this is probably the only way to do it.
Sp1tfire said:
Take your sim card out, insert it into a dumb phone that has the option of setting your own phone number and then back into your SII. Android can't recognize phone number, so this is probably the only way to do it.
Click to expand...
Click to collapse
i can do this with a nokia? is that dumb enough?
rab1412000 said:
i can do this with a nokia? is that dumb enough?
Click to expand...
Click to collapse
If it supports the option of setting your own phone number, i guess so.
Sp1tfire said:
If it supports the option of setting your own phone number, i guess so.
Click to expand...
Click to collapse
just checked. it doesnt have that option. there is no other way?
rab1412000 said:
when i look at seeing>about>status>my phone number it says unknown.
i would like to find a way to enter my own phone number since it is needed for google voice.
ive tried looking at my sim toolkit but no option will allow me to enter my phone number.
please help.
tia
Click to expand...
Click to collapse
U have to call ur operator, it takes a min. If they cant do it remotely, they r gonna send u a new SIM with the correct number ))
Sent from my GT-I9100 using XDA Premium App
NoOneCanHelpMe said:
U have to call ur operator, it takes a min. If they cant do it remotely, they r gonna send u a new SIM with the correct number ))
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
ill try that out capt sheppard. thanks.
Or install cm7, it has an option to set the number
I tried in a Nokia E72 but it did not have that option.. and older Sony Ericsson phone did tho..
bazofia said:
Or install cm7, it has an option to set the number
Click to expand...
Click to collapse
thanks for that info but im good with villainrom
evilsurfincow said:
I tried in a Nokia E72 but it did not have that option.. and older Sony Ericsson phone did tho..
Click to expand...
Click to collapse
i tried it on 2 nokia phones myself and they both didnt have that option
Stick the SIM in any iPhone, go to Settings > Phone. Then edit "My Number".
This can also be done in any BlackBerry (as I did using a friend's Curve 8520), although I don't remember which menus I went into.
you can also do it on an iphone (as i have previously)
TWiTCommander said:
Stick the SIM in any iPhone, go to Settings > Phone. Then edit "My Number".
This can also be done in any BlackBerry (as I did using a friend's Curve 8520), although I don't remember which menus I went into.
Click to expand...
Click to collapse
ah the iphone, the perfect dumb phone to this on.
thanks for the advice.
rab1412000 said:
ah the iphone, the perfect dumb phone to this on.
thanks for the advice.
Click to expand...
Click to collapse
Rofl. Most of the Sony Ericsson older phones and Samsung flip-it phones have this option.
Sent from my GT-I9100 using XDA Premium App
Show "My Phone Number" in About>Status, Solution
rab1412000 said:
when i look at seeing>about>status>my phone number it says unknown.
i would like to find a way to enter my own phone number since it is needed for google voice.
ive tried looking at my sim toolkit but no option will allow me to enter my phone number.
please help.
tia
Click to expand...
Click to collapse
I just found a way to get the Galaxy S2 to display "My Phone Number" without having to go through putting it in another phone etc..
All I did was go to Settings -> Call -> Additional Settings -> Caller ID.
Then I just changed the selection from "Network Default" to "Show Number" then hey presto I went to Settings -> About Phone -> Status, then looked at "My Phone number" and it was displayed correctly in there with the country code and everything.
Hope this helps you guys out..
Cheers
actiff said:
I just found a way to get the Galaxy S2 to display "My Phone Number" without having to go through putting it in another phone etc..
All I did was go to Settings -> Call -> Additional Settings -> Caller ID.
Then I just changed the selection from "Network Default" to "Show Number" then hey presto I went to Settings -> About Phone -> Status, then looked at "My Phone number" and it was displayed correctly in there with the country code and everything.
Hope this helps you guys out..
Cheers
Click to expand...
Click to collapse
unfortunately it didnt work for me, maybe the feature is disabled by my carrier.
Yep, didn't work for me either... I'm on Telstra Australia with an i9100 I bought elsewhere though it supports the 850mHz band...
Helluva lot cheaper than buying it from Telstra....
Can we do this using one of the SGS2 secret codes?
Sent from my GT-I9100 using xda premium
Didn't work for giffgaff UK sadly.
Sent from my GT-I9100 using xda premium

Hey Punk! Don't call in and get my messages!

I just activated a Droid Incredible.When I get a voicemail,I get a notification on the front of the phone,telling me to dial "*86#xxxx#"
The xxxx is my voicemail passcode for when I retrieve my messages.I have it programmed into the provider's voicemail system.When I long press "1" it retrieves my mail.
I need a notification on the phone when I have a voicemail,but to have my passcode in full view is not cool.How can I change that?
Have you tried Google voice? Its better integrated with our smart phones than the carrier's option, though I understand everyone has their preferences.
That's one solution!
Sent from my Droid Incredible using the XDA app.
Settings > Call > Voicemail Settings.
Sent from my ADR6425LVW using xda premium
SteveG12543 said:
Settings > Call > Voicemail Settings.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Does that change the display only? Because what I have in there is what I want to dial when I hold down the "1" key.
I also don't want to have to listen for prompts and key in my code everytime I check for voicemails.
I'm pretty sure there's an option once you're in your voicemail to change whether or not you have to put your code in each time you check it from your phone. just listen to all the prompts and go through the options.
Juan Handed said:
Does that change the display only? Because what I have in there is what I want to dial when I hold down the "1" key.
I also don't want to have to listen for prompts and key in my code everytime I check for voicemails.
Click to expand...
Click to collapse
Try this
Menu - settings - call - voicemail settings
*86p????#
?= your passcode.
cmlusco said:
Try this
Menu - settings - call - voicemail settings
*86p????#
?= your passcode.
Click to expand...
Click to collapse
That is what I do now,it works fine.
But when someone leaves a voicemail,I get a notice on the display telling me of the time of call and to "dial *86p????#"
If I have my phone put down somewhere anyone can happen by and see my passcode.I am trying prevent my passcode from being displayed.Maybe I am missing something?
I am running froyo and the stock ROM.
Juan Handed said:
That is what I do now,it works fine.
But when someone leaves a voicemail,I get a notice on the display telling me of the time of call and to "dial *86p????#"
If I have my phone put down somewhere anyone can happen by and see my passcode.I am trying prevent my passcode from being displayed.Maybe I am missing something?
I am running froyo and the stock ROM.
Click to expand...
Click to collapse
Ah i see i misunderstood what you were trying to accomplish. I dont know of any way to make the notification not show your password. It is going to show what ever is programed in the voicemail settings.
Div033 said:
Have you tried Google voice? Its better integrated with our smart phones than the carrier's option, though I understand everyone has their preferences.
That's one solution!
Sent from my Droid Incredible using the XDA app.
Click to expand...
Click to collapse
+1
Sent from my ADR6300 using Tapatalk
cmlusco said:
Ah i see i misunderstood what you were trying to accomplish. I dont know of any way to make the notification not show your password. It is going to show what ever is programed in the voicemail settings.
Click to expand...
Click to collapse
There is no way around this. i use the same thing so i dont have to type my password in. you would have to use Google voice to get around it.

[Q] google voicemail setup problem

Cannot forward to Google Voice number for voicemail on Nexus 4
I get invalid mmi number or connection problem.
Can any one help me.
I am having similar issues. With straight talk t mobile
Sent from my Nexus 4 using xda app-developers app
Op, are you on T-Mobile? If so, I didn't think Google voice voicemail works be cause they don't allow call forwarding. I could be wrong but that might be the issue.
EDIT: I meant T-Mobile pre-paid, not postpaid
Sent from my Nexus 7 using Tapatalk 2
Are you on prepaid? It won't work with T mobile pre paid plans at least.
Also, make sure you aren't on WIFI, for some reason it wouldn't work on wifi(but this was with the S3 and wifi calling) but you can try.
Also, try doing it from the voice website, it'll give you a code to input and that may work.
Mine works fine and I am on T-Mobile. Go to your phone, then hit settings. Then go to Voicemail and make sure the service is set to Google Voice.
co.ag.2005 said:
Op, are you on T-Mobile? If so, I didn't think Google voice voicemail works be cause they don't allow call forwarding. I could be wrong but that might be the issue.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
ATT
subashkarki said:
ATT
Click to expand...
Click to collapse
did you set up the app on your phone? (install, configure, go to phone -> settings -> voicemail and check Google Voice) and then go to voice.google.com on your PC, settings, Phones tab, Activate voicemail -> get the MMI code from there?
mine has worked fine on AT&T for years doing the above steps.
EDIT: see screenshot... where mine says "deactivate voicemail", are you clicking "Activate Voicemail" to get your MMI code? that's where it needs to come from... (just trying to trouble-shoot for ya).
co.ag.2005 said:
did you set up the app on your phone? (install, configure, go to phone -> settings -> voicemail and check Google Voice) and then go to voice.google.com on your PC, settings, Phones tab, Activate voicemail -> get the MMI code from there?
mine has worked fine on AT&T for years doing the above steps.
Click to expand...
Click to collapse
Mine worked to iphone before afteri switch to nexus 4 and i tried to use google voice it doesnot work. everything i set it up it says call forwarding connection problem or invalid mmi code.
subashkarki said:
Mine worked to iphone before afteri switch to nexus 4 and i tried to use google voice it doesnot work. everything i set it up it says call forwarding connection problem or invalid mmi code.
Click to expand...
Click to collapse
hmm... not sure what to tell you. in voice.google.com , settings, click deactivate voicemail... then uninstall the app off your phone, then start over...
install app, setup, configure
then click "reactivate voicemail" at voice.google.com...
if that still doesn't work, I'm not sure how to help.
Google Voice and T-Mobile
This is what I did to work on T-Mobile.
Google voice will work for text, making calls, and catching voicemails for missed calls. However, if you ignore the call, it will go to your T-mobile voicemail.
What I did was call T-mobile and told them to deactivate my vm (it's a common request they get)
Then I created a contact in my phone book and I entered my tmobile (not gv number) and I set the option to sen to VM whenever called
Then I wen into the voicemail options and changed the number of the VM (put this number in the contacts as well as you might want to reference it later) from the t-mobile number to the google voice number
After than, google voice works like normal. No need to set up conditional call forwarding.
co.ag.2005 said:
hmm... not sure what to tell you. in voice.google.com , settings, click deactivate voicemail... then uninstall the app off your phone, then start over...
install app, setup, configure
then click "reactivate voicemail" at voice.google.com...
if that still doesn't work, I'm not sure how to help.
Click to expand...
Click to collapse
thnxs for your help it worked.
thanks again
subashkarki said:
thnxs for your help it worked.
thanks again
Click to expand...
Click to collapse
great!

Google Voice app & T-Mobile

I just switch from ATT to T-Mobile, on ATT I was using Google Voice for visual voicemail but know that I'm on T-Mobile the voicemail are not showing up... What I need to do to make it work again? I still have the same number... Thanks in advance!
Sent from my Nexus 4 using xda app-developers app
monchy36 said:
I just switch from ATT to T-Mobile, on ATT I was using Google Voice for visual voicemail but know that I'm on T-Mobile the voicemail are not showing up... What I need to do to make it work again? I still have the same number... Thanks in advance!
Click to expand...
Click to collapse
Are you on a prepaid T-Mobile account? If so, it won't work.
I have the new contract free but I bought the galaxy s4 for my wife and has visual voicemail...
Sent from my Nexus 4 using xda app-developers app
monchy36 said:
I have the new contract free but I bought the galaxy s4 for my wife and has visual voicemail...
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Wait. So you are using tmobile's service and the notification isn't showing up, right?
I want to get T-Mobile voicemail using Google Voice like on ATT... I have the off contract deal but like I said wifey has the GS4 and has visual voicemail... Is there something I need to change?
Sent from my Nexus 4 using xda app-developers app
Try to run the configuration again and see if it sets up correctly. Sometimes it doesn't do right and you must run it again.
If you ported your number, you may need to refresh things on Google and your phone.
On a PC, go to voice.google.com > settings > Mobile > Edit > and "Carrier: check operator"
Then show advanced settings and under Forwarding options, deactivate, then reactivate this.
Next, on your phone, go to Settings > Apps > Google Voice > Clear Data
Then setup Google Voice app from scratch.
If you still have issues, you may need to delete your mobile phone from GV website, then re-add it from scratch.

[Q] SM-G900V Verizon S5 using on t-mobile: loses bars during call, no data, no DTMF

I have been using verizon galaxy s5 on t-mobile for 2 months now. Lately I started noticing that when I initiate a call it loses all the bars, 4GLTE, 3G, H+, E all disappear. During the call touch tone DTMF is not recognized, cannot select menus or dial extensions. Also, no call waiting.
Tried upgrading to the latest 4.4.4 via Odin, did not change anything.
Anyone has this issue with g900v used on tmobile network?
PS: Using with my old tmobile galaxy s2 call/data works simultaneously. Bars do not disappear, and call waiting, DTMF also works.
mazyland said:
I have been using verizon galaxy s5 on t-mobile for 2 months now. Lately I started noticing that when I initiate a call it loses all the bars, 4GLTE, 3G, H+, E all disappear. During the call touch tone DTMF is not recognized, cannot select menus or dial extensions. Also, no call waiting.
Tried upgrading to the latest 4.4.4 via Odin, did not change anything.
Anyone has this issue with g900v used on tmobile network?
PS: Using with my old tmobile galaxy s2 call/data works simultaneously. Bars do not disappear, and call waiting, DTMF also works.
Click to expand...
Click to collapse
Is the IMEI and Baseband still valid, and is not null?
Check your Baseband version with Phone INFO ★Samsung★ app (under FIRMWARE INFO section).
And also dial the secret code *#2263# and see what option is selected?
Thanks vndnguyen,
I can't find the imei under Settings>About phone
Baseband: G900VVRU1ANHA
Dialing the code *#2263# did not do anything. None of the secret codes seem to work, even *#06#.
If IMEI was the issue, would I still get signal and make/accept calls? I can make/accept calls. 4G LTE works fine.
mazyland said:
Thanks vndnguyen,
I can't find the imei under Settings>About phone
Baseband: G900VVRU1ANHA
Dialing the code *#2263# did not do anything. None of the secret codes seem to work, even *#06#.
If IMEI was the issue, would I still get signal and make/accept calls? I can make/accept calls. 4G LTE works fine.
Click to expand...
Click to collapse
Open 'Phone INFO *Samsung*' app > Menu > Secret Codes, scroll down to 2263 and tap to launch.
Sent from my SM-N9005 using Tapatalk
vndnguyen said:
Open 'Phone INFO *Samsung*' app > Menu > Secret Codes, scroll down to 2263 and tap to launch.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Thanks. Is that the app you developed, I saw your name? That is awesome man!
Anyways, it shows that the option [1] "Automatic" is selected.
mazyland said:
Thanks. Is that the app you developed, I saw your name? That is awesome man!
Anyways, it shows that the option [1] "Automatic" is selected.
Click to expand...
Click to collapse
1- Try to select WCDMA/GSM Mode or LTE/GSM Mode and see if any changes?
2- And also, is the IMEI still valid in the 'Phone INFO ★Samsung★' app? (under DEVICE ID section).
3- Launch the secret code 4636 (Testing Menu) > Device information > Set preferred network type, and see what option is selected?
Tried it and At A Lost
vndnguyen said:
1- Try to select WCDMA/GSM Mode or LTE/GSM Mode and see if any changes?
2- And also, is the IMEI still valid in the 'Phone INFO ★Samsung★' app? (under DEVICE ID section).
3- Launch the secret code 4636 (Testing Menu) > Device information > Set preferred network type, and see what option is selected?
Click to expand...
Click to collapse
Hey vndnguyen sorry for lack of response from the one who started this post, but I myself am having the exact same problem, same phone, same situation, and exactly the same type of provider. I've tried your app and it did not work on my end. I'd very much appreciate it myself if you could further assist me. If possible. I'm willing to open up a separate post and go with u step by step to up date you if anything works.
[email protected] said:
Hey vndnguyen sorry for lack of response from the one who started this post, but I myself am having the exact same problem, same phone, same situation, and exactly the same type of provider. I've tried your app and it did not work on my end. I'd very much appreciate it myself if you could further assist me. If possible. I'm willing to open up a separate post and go with u step by step to up date you if anything works.
Click to expand...
Click to collapse
Ok please try to provide more details about the problem you are facing with.
More Detail
vndnguyen said:
Ok please try to provide more details about the problem you are facing with.
Click to expand...
Click to collapse
I have been using verizon galaxy s5 on t-mobile. When I initiate a call it loses all the bars, 4GLTE, 3G, H+, E all disappear. During the call touch tone DTMF is not recognized, cannot select menus or dial extensions. I have done 3 factory resets and 2 hard resets and nothing seems to work. This is a Galaxy s5 G900V factory unlocked. Did I miss anything? Please let me know.
[email protected] said:
I have been using verizon galaxy s5 on t-mobile. When I initiate a call it loses all the bars, 4GLTE, 3G, H+, E all disappear. During the call touch tone DTMF is not recognized, cannot select menus or dial extensions. I have done 3 factory resets and 2 hard resets and nothing seems to work. This is a Galaxy s5 G900V factory unlocked. Did I miss anything? Please let me know.
Click to expand...
Click to collapse
1- You said that it loses all the signal bars when you make a call, right? But when it is in idle state (no call), does it receive a good signal?
2- Can you access to the Internet using E/3G/H+/4G/LTE?
3- Open dialer, enter *#2263# and capture the screenshot.
4- Then press Menu button > Key Input > enter Q0 > tap OK > wait... until it shows MAIN MENU > select DEBUG SCREEN > NAS INFORMATION > MM INFORMATION and capture screenshot.
Please post 2 screenshots above.
Lost...
vndnguyen said:
1- You said that it loses all the signal bars when you make a call, right? But when it is in idle state (no call), does it receive a good signal?
2- Can you access to the Internet using E/3G/H+/4G/LTE?
3- Open dialer, enter *#2263# and capture the screenshot.
4- Then press Menu button > Key Input > enter Q0 > tap OK > wait... until it shows MAIN MENU > select DEBUG SCREEN > NAS INFORMATION > MM INFORMATION and capture screenshot.
Please post 2 screenshots above.
Click to expand...
Click to collapse
Sorry I am a bit lost on how to reach that MM INFORMATION. Also, I have 4G LTE while no call is made yes. I can access internet perfectly. Here is that pic of that screen and I tried calling that number. No answer, just so you know.
Downloaded app
vndnguyen said:
1- You said that it loses all the signal bars when you make a call, right? But when it is in idle state (no call), does it receive a good signal?
2- Can you access to the Internet using E/3G/H+/4G/LTE?
3- Open dialer, enter *#2263# and capture the screenshot.
4- Then press Menu button > Key Input > enter Q0 > tap OK > wait... until it shows MAIN MENU > select DEBUG SCREEN > NAS INFORMATION > MM INFORMATION and capture screenshot.
Please post 2 screenshots above.
Click to expand...
Click to collapse
Also, I have your app full installed on my phone.
[email protected] said:
Sorry I am a bit lost on how to reach that MM INFORMATION. Also, I have 4G LTE while no call is made yes. I can access internet perfectly. Here is that pic of that screen and I tried calling that number. No answer, just so you know.
Click to expand...
Click to collapse
The correct code is *#2263#, not *#2263##.
However the secret codes may not work on Verizon phone. If you have root, you can use my app to launch the secret code:
open Phone INFO ★Samsung★ app > Menu > 'Secret Codes' > tap on 2263 and select 'Launch 0'.
Root it ?
Alright, well I have to root first? Because I've tried to enter *#2263# and nothing happen as well. So, root it then try this?
[email protected] said:
Alright, well I have to root first? Because I've tried to enter *#2263# and nothing happen as well. So, root it then try this?
Click to expand...
Click to collapse
It's up to you. In fact I want to check for the network error cause and call reject cause (if any).
These info can be obtained using secret codes above.
It is weird that you can received signal from the mobile network, can connect to the Internet using mobile data connection, but can not get a call.
I get Calls
vndnguyen said:
It's up to you. In fact I want to check for the network error cause and call reject cause (if any).
These info can be obtained using secret codes above.
It is weird that you can received signal from the mobile network, can connect to the Internet using mobile data connection, but can not get a call.
Click to expand...
Click to collapse
It's not that I can't get a call it's just that when I initiate a call the phone just starts acting like a Verizon phone (thinking it's a CDMA) phone I assume and drops everything. just as the user mazyland explained. I'm using your app and nothing is happening
So you still can make a call? You can talk with the other side? Or the call just droped and no conversation at al?
Sorry I cannot realize the problem.
Regarding secret code *#2262#, as I have said, due to Samsung (or Verizon) security policy, you cannot launch this code on Verizon phone without root.
If you have root, use my app, select secret code 2263 and select 'Launch 0'.
Call Connects
Yes. Connects all the way through and the person can hear me on the other side. Added a picture of what my screen looks like while making a call. Added one where it just drops all the bars and for aome odd reason this time the bars stayed but data still disappeared, first time that happened. Also, I'll root my device as soon as possible and let tou know whats up. Any of suggestions till then?
Can't Call This Time
vndnguyen said:
So you still can make a call? You can talk with the other side? Or the call just droped and no conversation at al?
Sorry I cannot realize the problem.
Regarding secret code *#2262#, as I have said, due to Samsung (or Verizon) security policy, you cannot launch this code on Verizon phone without root.
If you have root, use my app, select secret code 2263 and select 'Launch 0'.
Click to expand...
Click to collapse
Alright so i tried making a three way call and it seemed that the phone loses all signal strength during the firat initial call. Preventng me from be able to receive or call anyone else. Its as if im tethered to the one call only. I tried making a call real fast by adding a second caller but it just said something like "no sim error". I had no data and signal. Did i explain that well?
Honestly I don't know why this happens, very weird.
The only cause I can guess is that maybe the firmware error?

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