MTP Device Installation Error - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hello
For the past week, I have been having a MTP driver error. I have tried using using kies but the same thing happens. I've been able to connect and install the MTP driver successfully before but now it doesn't seem to work. I looked into regedit.exe for Upperfilters but I couldn't find it. I also tried updating my Windows Media Player but it is already updated. I am currently using the GOLDENEYE 2.0 rom by iB4STiD. I have looked up everywhere and tried mostly every possible solution - if there are anymore - and still no sign of fixing this driver problem. From reinstalling windows to reinstalling drivers, still no go. I've tried USB debugging on and off but the same result for the past 10000000000times. I am willing to try new solutions if there are any. My phone is a Samsung Galaxy S4 SGH - i337. I appreciate any help that would be provided to fix this MTP driver error. Thanks

tcory said:
Hello
For the past week, I have been having a MTP driver error. I have tried using using kies but the same thing happens. I've been able to connect and install the MTP driver successfully before but now it doesn't seem to work. I looked into regedit.exe for Upperfilters but I couldn't find it. I also tried updating my Windows Media Player but it is already updated. I am currently using the GOLDENEYE 2.0 rom by iB4STiD. I have looked up everywhere and tried mostly every possible solution - if there are anymore - and still no sign of fixing this driver problem. From reinstalling windows to reinstalling drivers, still no go. I've tried USB debugging on and off but the same result for the past 10000000000times. I am willing to try new solutions if there are any. My phone is a Samsung Galaxy S4 SGH - i337. I appreciate any help that would be provided to fix this MTP driver error. Thanks
Click to expand...
Click to collapse
Have you tried the rear USB ports on your computer? Mine occasionally fails with both my S4 (Any rom) and my Galaxy Tab 2 if I use the front ports on the computer. Additionally, stupid question but have you tried restarting both the phone and the computer? Does it connect and work on another computer?
Also: Do you have a SD card in your phone? Sometimes if a SD card was having filesystem issues and I tried to plug it in to my PC, I would get random errors in device manager for MTP devices. Took the card out it would work. Formatted card and put back in, would work fine. (MTP service on the phone freaked out and crashed when it tried to read corrupt SD card).

I finally fix it by restoring back to factory stock http://forum.xda-developers.com/showthread.php?t=2261573 . My cables and usb ports were fine, I guess it was just a corrupted rom. Thanks anyways

thanks guys. your posts helped me to fix

Related

For those who can't connect with Kies

After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode. Connect your phone to the PC. Wait until MTP App show "Connected". Go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again, wait the MTP App on the phone to show you the message "Connected" and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I tried this both on x86 and x64 Windows 7 and it works for me.
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry
i cant wait to get home and try this... another 10h to go
but if this helps ur a geniues
celeronix said:
After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode , go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry
Click to expand...
Click to collapse
Will put this in the FAQ if we have some confirmations for its effectiveness
when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again
hondaguy said:
when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again
Click to expand...
Click to collapse
If you still have this problem, please try my method and tell me if it works
I had issues and I also tried this method. But it didn't help
Last thing I tried was to format the internal SD. That did the trick for me....
The biggest problem with getting the phone to connect to Kies is two fold:
1) MTP application will ONLY launch from the home screen (touchwiz screen). NOT from any app. drawer / launcher screen
2) If USB mode on the phone is set to Ask on Connection, MTP won't launch due to the USB app. being open (see 1) above)
If you set USB to Kies mode and then ensure you are on the home screen of the phone with nothing else running, Kies WILL connect
Also remember the 16+ size extension bug.
So a full wipe on ur I internal sd card is a good solution just make sure u back it up tour hdd
I also did a "Driver recovery" from Kies and it worked after that. Although MTP driver failed to install for me in this case.
Make sure to update to the latest version of Kies ( Now 1.5.1.0074.45 ) as this version seems far more reliable when connecting the phone
I recently discovered that the culprit of Kies continuously trying to connect to phone was caused by wrong MTP driver selected.
Under WinXP
After phone connected in Kies Mode..Go to Device Manager/Portable device..
If you see a device labeled as "MTP xxx or Portable device.." ,wrong MTP driver or older driver has been used..For my case, a Microsoft 2004 MTP driver was selected.
To fix it.
1) Do a manual driver update..for my case ,i let the driver wizard to search automatically..this round, another newer Microsoft driver was found..in fact 2 of them.. after installing the drivers(Microsoft 2006 MTP driver,2 are listed..). .Now Device Manager/Portable device listed "GT-i9000" ,Kies immediately found my phone.
Driver name that worked are "wpdusb.sys" and "wudfrd.sys" found under \windows\System32\drivers\..
celeronix said:
If you still have this problem, please try my method and tell me if it works
Click to expand...
Click to collapse
You must not understand English. The entire reason I posted a comment was to share how I overcame this issue, so that would mean I no longer have this issue
Probable Fix for Kies
Friends,
I have also faced the same problem (while connecting my SGS via Kies MTP was crashing). It used to work earlier so I started to remove Applications and data in the reverse order of Installation. After I removed "Dolphin Browser HD" and all saved bookmarks it started working.
This may be a probable solution if you also have Installed Dolphin Browser.
~Gaurav
India.
2 different issues.
MTP crashing on phone is independent from Kies on PC cant detect phone.
i couldnt use kies either but i wasnt worried as i hardly have free time now..
this was a simple fix and now it workes perfectly for me.
sorry about the late replay.
thanks
I'm glad that it works for you
try this
try #9 on
http://forum.xda-developers.com/showthread.php?p=8046872#post8046872
You might be interested in my little APK (SGS Toolbox). I first created it to have it read the product code from the nv_data file to allow you to check whether it has been modified after a firmware update. But now I added some extra options, of which one is the option to check whether there are new firmware updates available in KIES by issuing the same request KIES does when checking for new firmware. This way you don't have to connect your phone to your computer all the time to check for new updates in KIES. Note: It sends JM1 as the current firmware version to find the latest. I might send the actual phone's firmware version once I figured out how to find it. See: http://forum.xda-developers.com/showthread.php?t=778244
Thanks, I'll give it a try
Deleted. Wrong thread.

[Q] USB Problem

Earlier i was trying to flash a custom ROM and i accidentally deleted my whole OS... My problem is that every time i plug in my device it comes out as unrecognized. I have tried installing all the drivers from Nexus Tool Kit and i still get the unrecognized notice. I've tried plugging my device on three different computers and still nothing. I've tried just about everything i could read about in the posts but nothings worked yet. If anyone could please help me with this id really appreciate it!!!

[Q] Rooted Phone Doesn't Show up in Wiindows

So I have a Rooted Note 3 and I've played with a lot of the software everything from autostarts to control startup to trying custom kernels, so I've messed with a lot of things.
For some reason on 3 different computers my phone stopped being visible as a mountable drive. Odin can see the device the PC's can mount other USB devices. I'm trying to figure out what I could have changed that's causing this. All three have worked fine previously and have the most current drivers.
The phone can see it's connected, MTP doesn't work (error code 10 fails to start), PTP fails (silently) as well. Tried all the suggestions I've found online , but most are things to change on the PC, not the phone. Kies can't see the phone, but ADB & Odin can.
Phone says it's connected as a media device.
I've:
- Replaced the kernel
- Froze Autostarts after re-enabling anything that could relate
- Disabled Xposed Framework
So what change could I have made to cause USB to stop working?
bladehawk said:
So I have a Rooted Note 3 and I've played with a lot of the software everything from autostarts to control startup to trying custom kernels, so I've messed with a lot of things.
For some reason on 3 different computers my phone stopped being visible as a mountable drive. Odin can see the device the PC's can mount other USB devices. I'm trying to figure out what I could have changed that's causing this. All three have worked fine previously and have the most current drivers.
The phone can see it's connected, MTP doesn't work (error code 10 fails to start), PTP fails (silently) as well. Tried all the suggestions I've found online , but most are things to change on the PC, not the phone. Kies can't see the phone, but ADB & Odin can.
Phone says it's connected as a media device.
I've:
- Replaced the kernel
- Froze Autostarts after re-enabling anything that could relate
- Disabled Xposed Framework
So what change could I have made to cause USB to stop working?
Click to expand...
Click to collapse
Try reinstall usb driver if haven't do so. Also enable/disable usb debugging
Rosli59564 said:
Try reinstall usb driver if haven't do so. Also enable/disable usb debugging
Click to expand...
Click to collapse
Already did, no dice. Thanks for trying though.
bladehawk said:
Already did, no dice. Thanks for trying though.
Click to expand...
Click to collapse
Uninstall kies and reinstall usb driver. Can't use kies with rooted phone either
Rosli59564 said:
Uninstall kies and reinstall usb driver. Can't use kies with rooted phone either
Click to expand...
Click to collapse
The driver comes with Kies now. Three computers stopped working with the phone it's not a PC driver issue. At least I know why Kies is ignoring it now, thank you.

USB Connecion with PC does''t detect phone (Posting again for help)

I am trying to connect my Grand 2 [SM-G7102] with my pc, but unfortunately, its not detecting my phone. And I don't even have a clue whether it happened because of me or not..
I've already tried several steps to solve my prob but none of them worked.
Like-
1. Rebooting the phone, clearing cache n dalvik cache. (Didn't worked)
2. Uninstalled all its drivers from computer and reinstalling latest one's. (Tried old and new versions, none worked)
3. Installed Kies3 to check its discoverable or not. (Tries to discover but says not recognized)
4. Changing modes from mtp to ptp to adb. (Useless)
5. Cleaning off the pins and using its original data cable. (Switched several cables)
After these steps what I found out is that after fresh installed drivers it attempts to install its own driver which takes too long but after installing it does not get detected in my computer but rather it shows up in device manager with name "SAMSUNG_Android".
I know it cant be rom issue or anything like that, but also I believe its not pin broken issue as it is charging plus when i uninstalled all its drivers the device tries to reinstall its own driver taking 5 minutes but in end it shows "Installing SAMSUNG_Android" and closes.
So please help me out and suggest something .
Thanks in advance .
Are you using Mukulsoni's cm12.1 AIO 2 ROM?
Anubhav001 said:
I am trying to connect my Grand 2 [SM-G7102] with my pc, but unfortunately, its not detecting my phone. And I don't even have a clue whether it happened because of me or not..
I've already tried several steps to solve my prob but none of them worked.
Like-
1. Rebooting the phone, clearing cache n dalvik cache. (Didn't worked)
2. Uninstalled all its drivers from computer and reinstalling latest one's. (Tried old and new versions, none worked)
3. Installed Kies3 to check its discoverable or not. (Tries to discover but says not recognized)
4. Changing modes from mtp to ptp to adb. (Useless)
5. Cleaning off the pins and using its original data cable. (Switched several cables)
After these steps what I found out is that after fresh installed drivers it attempts to install its own driver which takes too long but after installing it does not get detected in my computer but rather it shows up in device manager with name "SAMSUNG_Android".
I know it cant be rom issue or anything like that, but also I believe its not pin broken issue as it is charging plus when i uninstalled all its drivers the device tries to reinstall its own driver taking 5 minutes but in end it shows "Installing SAMSUNG_Android" and closes.
So please help me out and suggest something .
Thanks in advance .
Click to expand...
Click to collapse
Hav u tried USB debugging in Developer options?
VigneshS007 said:
Hav u tried USB debugging in Developer options?
Click to expand...
Click to collapse
yes
Anubhav001 said:
yes
Click to expand...
Click to collapse
hav u tried installing USB driver from the internet?
Same issue
Anubhav001 said:
I am trying to connect my Grand 2 [SM-G7102] with my pc, but unfortunately, its not detecting my phone. And I don't even have a clue whether it happened because of me or not..
I've already tried several steps to solve my prob but none of them worked.
Like-
1. Rebooting the phone, clearing cache n dalvik cache. (Didn't worked)
2. Uninstalled all its drivers from computer and reinstalling latest one's. (Tried old and new versions, none worked)
3. Installed Kies3 to check its discoverable or not. (Tries to discover but says not recognized)
4. Changing modes from mtp to ptp to adb. (Useless)
5. Cleaning off the pins and using its original data cable. (Switched several cables)
After these steps what I found out is that after fresh installed drivers it attempts to install its own driver which takes too long but after installing it does not get detected in my computer but rather it shows up in device manager with name "SAMSUNG_Android".
I know it cant be rom issue or anything like that, but also I believe its not pin broken issue as it is charging plus when i uninstalled all its drivers the device tries to reinstall its own driver taking 5 minutes but in end it shows "Installing SAMSUNG_Android" and closes.
So please help me out and suggest something .
Thanks in advance .
Click to expand...
Click to collapse
a while back I faced the same issue..
if you have already tried uninstalling drivers and reinstalling them, also tried kies and switching cables..
then here is what you do..!
Take a non-metallic, non-conductive slim object (a toothpick can do just fine)..
you have to insert it into the connector end of your phone, gently place it below the tongue of the connector, and lift that tongue-like thing up a little bit..
don't apply extra pressure, or don't try to force things, easy does it just fine..!
all you have to do is push it upwards just a little and then try connecting again..should do it.!
VigneshS007 said:
hav u tried installing USB driver from the internet?
Click to expand...
Click to collapse
Tried every different versions from old to newest
Parantap said:
a while back I faced the same issue..
if you have already tried uninstalling drivers and reinstalling them, also tried kies and switching cables..
then here is what you do..!
Take a non-metallic, non-conductive slim object (a toothpick can do just fine)..
you have to insert it into the connector end of your phone, gently place it below the tongue of the connector, and lift that tongue-like thing up a little bit..
don't apply extra pressure, or don't try to force things, easy does it just fine..!
all you have to do is push it upwards just a little and then try connecting again..should do it.!
Click to expand...
Click to collapse
Thanks but did not work
I was able to connect my phone with PC by choosing it connected as a Camera and then I switched it back to MTP, then it recognised mine. Hope my suggestion helps you
Sent from my SM-G7102 using Tapatalk

Windows 10 PC wont recognize Samsung Galaxy S8 after TWRP wipe

I recently installed TWRP onto my Samsung Galaxy S8 and wiped everything off of the phone, I now can't connect it to my PC to use ODIN and reinstall the stock ROM for the phone. I have the correct drivers installed and have tried using both Smart Switch and the downloadable driver exe.
Things I have tried:
Three different computers
Different USB ports and types
Different USB cables for the phone
Uninstalling and reinstalling drivers
Installing different custom ROMS onto the phone
When I connect my phone I just get the Windows could not recognize this device error and everything I can find online just tells me to enable USB Debugging and installing the latest Samsung Drivers which I have tried. My phone doesn't even recognize that I am plugging it into a computer.
I have looked at other threads on this forum but I don't think they match the exact issue I am having with the device.
Any help would be greatly appreciated as I can't figure out why this would be happening and I doubt its a coincidence that the charging port got damaged right after I wiped the phone.

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