Loosing battery while charging - Nexus 7 Q&A, Help & Troubleshooting

recently I noticed that my n7 is loosing battery even when charging, I was running cm10 with the kernel that came with it, and I tried switching to rootbox, but that didn't help... I'm using OEM charger with OEM USB cable, I just called Asus and they created an RMA for me, but I just wanted to find out before I send it in, if there's anything I can do to solve my problem on my own.....
Thanks,
Aryeh
Sent from my Nexus 7 using Tapatalk 2

The first thing to check I think is if the cable and/or charger is defective by using another cable. If not, you can restore the original 4.2.2 Android and ROM with Nexus Root Toolkit. If nothing changes, inspect the micro USB port for damage as they are extremely fragile. Asus’ warranty claims that your warranty is void if non-authorized personnel tamper with the device. So you should be careful if you decide to open the back to inspect if the battery is properly connected to the motherboard as I have heard stories of them not being connected properly. The last thing is to inspect if the battery itself is defective.

I hate restoring back to stock... Backing up my internal SD took almost a whole day... But but I guess I'll have to do that anyway if I send it back to asus
Sent from my Nexus 7 using Tapatalk 2

I would +1 with the cable idea. My USB cables get man handled like crazy so I am never surprised if they misbehave.
Also, I don't think it'd be too far-fetched to try a different type of 'power brick' if you have another (preferably Samsung) charger around. But I know these are less likely to cause issues for most users. However, if you're that adamant about sending your tablet back I would try this last.
In addition, does the tablet charge normally when powered off when plugged in?

When the screen was off i got from 13% to 100% in 4 hrs
I ordered another OEM charger from amazon and if it doesn't solve the problem I'll return it
Sent from my Nexus 7 using Tapatalk 2

Related

dropped my nexus now it only charges while off

well as I'm sure you all did.... the first thing I did when you got your N7 was to unlock and root it so you could load up all the games that you worked hard at on your phone... everything was great until it slipped off of my car seat when I got home and now it will not recognise the USB port while its powered on... my computer will not recognize the device at all to transfer data either... luckily I have already unlocked/ rooted and loaded team win recovery...
so here is my question... where can I look to see if something got broken when I dropped it... I took off the back cover and and everything looks ok...
my other question is will google replace it if I send it back saying that the cable does not charge while powered on... I can not relock/ return to stock without usb/adb connection
the length of turn around time that I hear about with the 16gb models I might wait it out to see if I can deal with it... I have a wifi web sharing app that I can use even though its very slow compared to a direct cable
If you can get back to the stock rom ...I'd sent it back if it's all possible.The Rma is quick and painless if your tablet was bought on Google Play.
- The turn around time for me on a 8gb and 16 gb tablets from Google play was just a few days. (Under a week from the time I called until the time I got my tablets in my hands. )
Well I let it charge off for the night and it is charged 100%... I guess I'll just rely on wifi connectivity for a while and see if I can manage before I try and return it
Sent from my Nexus 7 using Tapatalk 2
That really sucks man typically they won't replace a device that has been unlocked. Have you tried a factory reset yet? I I know it sounds unlikely but I have had accelerometers go to "sleep" from being dropped and or a faulty rom and a factory reset brought it back. Its really weird since you do get a charge when its off.. if it was broken hardware I would think you wouldn't get a charge at all. Make sure you do a nandroid backup before so you can get your apps back if it doesn't fix your problem.
Also about the RMA for the 16gb I believe now they are actually out of that model at the time. They may have a stash just for returns but if you decide to try a return I would make sure to find out what the estimated wait time would be.
Sent from my Nexus 7 using Tapatalk 2
Yea that's the weird part... But I did flash it back to stock ROM but nothing worked... If I could get USB to work I could flash it back to stock and lock it... Its a loose wire somewhere inside I'm thinking
Sent from my Nexus 7 using Tapatalk 2
My N7 16gb charged properly on the first charge. Now on the second charge, it will only charge while powered off. My device is stock and has not been dropped.
I plugged it in last night, while powered on, and woke up to find the battery in about the same state that it was in 8 hours earlier. That was with it plugged into a 2.5 amp HP Touchpad charger. I tried plugging it into a 1 amp charger and got no indication that it e was charging, until i turned it off. Then it put up the charging indicator. I will try using the N7 charger and see if that makes any difference.
It is possible, but very unlikely, that the device is doing a handshake with the charger when the device is powered on, and if it fails then refuses to charge. If that were happening i would expect to see a warning pop up on the device.
UPDATE: My device will charge properly off the asus charger that came with it. It totally sucks that the N7 appears to do a handshake with the charger. My advice to the OP is to make sure you only use the original charger.
Does ADB wireless work? Might not help you with fastboot, but you could push/pull files...
Yes all wireless connections work fine... But I guess I'm just going to have to live with this issue since it was my fault but at least I am already rooted with custom recovery so I might get lucky and have a kernel that might be able to fix it...
Sent from my Nexus 7 using Tapatalk 2
Based on the post about the charger "handshake," maybe it's the charger that's gone bad, and not the device?
Sent from my Nexus 7 using xda app-developers app
I dropped it cracked screen and can't unlock the screen, UK Repairs
Hi, hope someone can help :-0
I dropped my Nexus (oh dear!) and the screen's cracked. It powers OK, just I can't unlock as the touchscreen is not responding.
Asus UK can repair it, but can't quote me a price (because they've had so few repairs in yet)
Questions:
1. Anyone dealt with Asus UK repairs? Or any ideas of the costs of replacing a broken screen?
2. Can I reset the device by just using the on/off and volume keys as the touchscreen is dead
Thanks
As long as you have adb connection you can reset it to stock... I've got no USB connection so I cant... wugfresh toolkit has all the proper files to flash the stock image...
I've been doing OK with no USB... I charge it at night and I last me all day easily
Sent from my Nexus 7 using Tapatalk 2

Nexus 7 doesn't charge when on, but charges when turned off?

It's really weird. When my nexus 7 is on, it won't charge or connect to the pc by usb, as if the usb port doesn't work. When I turn it of it charges normally, not problems whatsoever. I tried with factory cable and charger still same issue.
I don't have the receipt to return it so I have to find a fix, any ideas?
Raplacing the usb port might do the thing or is it something else? Is someone having this issue?
Thanks
Sent from my SGH-T879 using Tapatalk 2
You don't have enough power on your USB port. Mine charges via usb just fine while in use. My car charger does what yours is doing.
I'll assume it charges fine when using the ac charger that came with your n7?
Why you can't connect to your PC...I don't know. Like you said...maybe a bad USB port. I'm using an Asus USB 3.0/SATA lll PCI card.
Sent from my Nexus 7 using xda premium
phillip1953 said:
You don't have enough power on your USB port. Mine charges via usb just fine while in use. My car charger does what yours is doing.
I'll assume it charges fine when using the ac charger that came with your n7?
Why you can't connect to your PC...I don't know. Like you said...maybe a bad USB port. I'm using an Asus USB 3.0/SATA lll PCI card.
Sent from my Nexus 7 using xda premium
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Click to collapse
My nexus 7 won't charge at all when it's on. It charges normally when of with any usb/adapter, but when off not charging at all with any usb/charger even oem one
Sent from my SGH-T879 using Tapatalk 2
Read the documentation. It does not support charging over USB while in use. There's not enough power through a computer USB port.
dvorak67 said:
Read the documentation. It does not support charging over USB while in use. There's not enough power through a computer USB port.
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It doesn't charge even if I plug it in the wall. I have to turn off my nexus to charge it!
Sent from my SGH-T879 using Tapatalk 2
Superpopsss said:
It doesn't charge even if I plug it in the wall. I have to turn off my nexus to charge it!
Sent from my SGH-T879 using Tapatalk 2
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I have the exact same problem. Mine won't charge when on and will not connect to PC via USB. Did you ever find a solution?
I had the same problem, it turned out to be an iffy USB cable. Grabbed one of the kids micro USB cables (for their phone). Fixed the issue for me.
Sent from my Nexus 7 using Tapatalk 2
toidimaet said:
I had the same problem, it turned out to be an iffy USB cable. Grabbed one of the kids micro USB cables (for their phone). Fixed the issue for me.
Sent from my Nexus 7 using Tapatalk 2
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Doesnt matter what kind of cable I use or charger. Cant get it to do anything but Stickmount still works somehow.
Sorry to dig this out. Have the same problem as OP for a few month. Now I'am annoyed enough to find a solution.
Anybody with good advice?
Cable/charger won't matter: if GN7 is on (either active or standby) it won't charge (or get recognized by PC). If switched off, it charges anywhere (wall mount charger, PC USB, ...)
I'm also having this same problem and have been unable to find a solution after about an hour or so.
I didn't find a solution. Sold on cl for dirt cheap. Bought an n7 2013
Sent from my Nexus 7 using Tapatalk 2
same problem
I bought my n7 on 11-30-12. In the last month or so its developed the same problem. I called Asus for warranty. The guy says you can send it to Texas for it to be studied and repaired but it will take a LLLOOOONNNGGGG time. He said I should wait til the factory warranty ran out and hope Wallyworlds extended warranty offers to replace it with a new one. I tried taking the back off and unplugging-replugging it, didn't help. I tried a factory reset, didn't help. Guess I'll keep trolling the interweb for ideas til the end of the month and hope Wallyworld gives me a new one! Either way its the last asus for me. I may have to sharpen my teeth for all the crow I'll have to eat when I show up for a visit at my brothers' homes with an ipad air...
mjknc said:
I bought my n7 on 11-30-12. In the last month or so its developed the same problem. I called Asus for warranty. The guy says you can send it to Texas for it to be studied and repaired but it will take a LLLOOOONNNGGGG time. He said I should wait til the factory warranty ran out and hope Wallyworlds extended warranty offers to replace it with a new one. I tried taking the back off and unplugging-replugging it, didn't help. I tried a factory reset, didn't help. Guess I'll keep trolling the interweb for ideas til the end of the month and hope Wallyworld gives me a new one! Either way its the last asus for me. I may have to sharpen my teeth for all the crow I'll have to eat when I show up for a visit at my brothers' homes with an ipad air...
Click to expand...
Click to collapse
I had this problem with my Nexus 7 (2013). In my case, the usb charging port on the tablet was severely damaged. This caused the USB port wires to short with each other. USB charging was obviously not possible. However, the unit would charge with the wireless charger--but only when off.
Since I had a wireless charger, and the USB port was destroyed already, I took a hemostat clamp and physically snapped and removed the USB charging port and wires. Once the USB wires were no longer shorting, the wireless charging worked flawlessly.
If you don't care about USB charging or connectivity, this workaround may work for you. Otherwise, you may consider a daughterboard replacement or replacing the USB port.
Hope this helps...
You need a good wall charger, a USB port on your computer isn't going to cut it. Buy one of the high power ones from Amazon. I find mine will hold at whatever level it is at now with my Kindle's wall charger if I'm using it but will charge pretty quickly when the screen is off.
I know this is an old thread but I acquired a nexus 7 2012 from my sister. She said it doesn't charge. I did a factory reset and found that it charges when it's off and holds charge so the battery is out the equation. I purchased a new usb port and fitted and although the USB fits a lot better it still only charges when it's off. I've used plenty of wall chargers Sony, Samsung but won't charge when it's on at all. Anyone get to the bottom of this?
Thank you
Sent from my Sony Xperia Z5 using XDA Labs
This is an old thread, but I have the same problem. My N7 charges only when turned off no matter which cable or charger I use.

Why didn't my nexus 7 charge last night?

Plugged it in overnight, daydream was even running, just unplugged I now, battery 32%. Hopefully it's a one time thing, but serious doesn't make sense
Sent from my Nexus 7 using Tapatalk HD
Maybe the cable wasn't inserted fully
Sent from my Nexus 7 using xda app-developers app
I had a similar issue too, it turned out that the stock charging cable was defective. My computer still recognized my tablet though. I've been using my GNex's cable since then without any problem. It is one of the most common issues with these devices. So, try another cable, and if the problem still persists, it can be a SW defect too.
The micro USB port is extremely fragile. I had to exchange one due to it breaking easily.
Well its warranty expires in august, if it's going to break, hope it does soon. However it charged fine last night so hopefully it won't happen again
Sent from my Nexus 4 using Tapatalk 4 Beta
It could be a one time thing where the plug wasn't fully connected since it seems to be charging fine now. Before your warranty expires, you can send it in to be checked out if you want. It doesn't hurt to give it a shot if you don't mind spending some time without it.

N⁴ Only Charges via USB

Long story short, upgraded to 4.3 (not stock) and noticed my phone was at 3% in the morning despite being plugged in.
Checked to see if the charger was messed, it wasn't (worked with another phone and it displays a blue light while plugged in). Even so, I tried another charger. Plugged that in the wall and tried different sockets, nothing.
Called Google, said I might need a replacement, I don't really want to go through that... I'd have to transfer warranty, etc.
They also ,mentioned blowing into the charging port, so I did. The phone started to charge for 3-5 seconds, and then it stopped again. So I decided to plug it into my laptop and it began charging...
I don't want to have to rely on USB to charge my phone and the replacement is my kind of last resort, so what do you guys think I can do to fix my faulty port?
Sent from my AK NEXUS⁴ : ANARCHISM
Does not sound like hardware issue to me. You're saying that it charges through a PC's USB and not when using AC charger. Don't both charging methods use the same micro-usb from the phone? You can try things like restarting, flashing the factory image, shutting off.
Sent from my Nexus 4 using Tapatalk 4
Get a Qi wireless charger. Simple solution. . That or replace the charging daughter board. They are only $15.
Sent from my Nexus 4 using Tapatalk 4
No. Charging works fine
Sent from my Nexus 4 using Tapatalk 4
did you try a different usb cable? I've noticed the cable shipped with the phone is pretty inferior. The wall wart could be fine but the cable is going bad.
flintdragon said:
did you try a different usb cable? I've noticed the cable shipped with the phone is pretty inferior. The wall wart could be fine but the cable is going bad.
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Yeah the cable I got with my n4 is pure garbage. Flashes charging on and off constant. I just threw it away.
Sent from my Nexus 7 using Tapatalk 4
Well, oddly enough I'm at a different home right now and AC charging works here... I don't know if it works at my home, but it does here. I'm very confused right now
Sent from my AK NEXUS⁴ : ANARCHISM
Basically have to get a replacement, can't do anything else about it. So what are the best options to back up all of my stuff and return to stock? If I can return to stock straight from the N⁴ that'd be wicked :3
Sent from my AK NEXUS⁴ : ANARCHISM
I had an issue like this on my gnex. When it was at this point, it would charge on usb or with the phone powered off. Not to much longer and the port died, Had to replace it.If you can get an exchange, I would go that way vs. replacing the cable\port. Replacing the ribbon cable and port has possibility of breakage it you don't have a "light touch".

Suggestions please. Phone melted...

So when I plugged in my phone last night and left it. An hour or two later I came back to it and it was hot (not unusual). Upon looking at the stock charger and micro USB port it was charred and melted. Phone will not charge, nor connect to a computer. I am running a week old version of liquid smooth march 14th (probably not important, but it will clearly indicate that I do not have a warranty to anyone at at&t). And I'm running the latest CWM touch recovery. I know people who also own galaxy s4s, so I can get a charged battery, but that can't be permanent. Anyone think there is a chance of flashing back to stock and possibly getting my warranty? Or should I just look into a new phone? Any recommendations? I haven't really kept up with this years phones.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
rust991 said:
So when I plugged in my phone last night and left it. An hour or two later I came back to it and it was hot (not unusual). Upon looking at the stock charger and micro USB port it was charred and melted. Phone will not charge, nor connect to a computer. I am running a week old version of liquid smooth march 14th (probably not important, but it will clearly indicate that I do not have a warranty to anyone at at&t). And I'm running the latest CWM touch recovery. I know people who also own galaxy s4s, so I can get a charged battery, but that can't be permanent. Anyone think there is a chance of flashing back to stock and possibly getting my warranty? Or should I just look into a new phone? Any recommendations? I haven't really kept up with this years phones.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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You could flash stock and get warranty, but there's a good chance they'd send you back an updated phone. Your best bet is probably to get an external battery charger and have two on you, or try and get some other phone repair service. Otherwise, you send it in for warranty and get stuck in the same TW only boat with the lot of us.
rust991 said:
So when I plugged in my phone last night and left it. An hour or two later I came back to it and it was hot (not unusual). Upon looking at the stock charger and micro USB port it was charred and melted. Phone will not charge, nor connect to a computer. I am running a week old version of liquid smooth march 14th (probably not important, but it will clearly indicate that I do not have a warranty to anyone at at&t). And I'm running the latest CWM touch recovery. I know people who also own galaxy s4s, so I can get a charged battery, but that can't be permanent. Anyone think there is a chance of flashing back to stock and possibly getting my warranty? Or should I just look into a new phone? Any recommendations? I haven't really kept up with this years phones.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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You could get a new usb ribbon. Until then to charge, if you strip an old usb and connect it to the terminal on the back used for wireless charging it will charge your phone, kind of slow though
I was thinking about wireless charging. Does it work well?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
rust991 said:
I was thinking about wireless charging. Does it work well?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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i hear mixed results on nfc. the samsung replacement battery cover is much thicker as it also includes an additional nfc antenna. theres a few aftermarket charging receivers that fit under the stock cover but i think the bigger ones cover the nfc antenna.

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