What Insurance Do You Use? - Nexus 4 Q&A, Help & Troubleshooting

This is my first no-contract unlocked phone. This is a very beautiful device and I would like to keep it that way but even though I baby it I know I am prone to unfortunate circumstances. I'm just curious what everybody is using for insurance and there past experience with it. I would like to know the company you chose, why you chose them, your deductible, and how long it took you to receive your replacement phone. Thanks in advance. This information will help me greatly.

No insurance for me. They charge too much, too high deductibles, replacement phone is usually refurbished garbage if you even get the same phone. No thanks, I'll pass...
Sent from my Nexus 4 using Tapatalk 4 Beta

I agree insurance is pure waste of money. For 300 bucks just buy a new one. Deductibles are usually 150 to 200 anyway. And like was mentioned before you will get a refurbished device not a new one.
Sent from my Nexus 4 using Tapatalk 4 Beta

I don't have insurance either, but I've heard that Squaretrade is quite good. I did some comparison shopping once and found their prices to be quite good. You can usually get a 20-30% discount code. Do a search for "squaretrade" on slickdeals.

"Free" insurance with my bank account, costs £12/month for the account but I get free Lovefilm, 5 hmv track downloads per month, mobile insurance for 2 phones (up to £700 worth) and a couple of things...
£70 excess though... still, better than buying a new phone.
From the Nexus 4000

If you aren't living paycheck to paycheck, it makes the most sense to pay for this yourself. If the large cost of replacement scares you, just put the amount you would have spent on the warranty (for TVs, phones, etc) in a special account, and pay for repairs and replacements out of that. In 10 years, you'll very likely come out ahead.

A prominent financial person I heard once said to never insure something you can afford to replace yourself. Since this means different things to different people it seems appropriate.
Sent from my Nexus 4 using Tapatalk 4 Beta

eqjunkie829 said:
A prominent financial person I heard once said to never insure something you can afford to replace yourself. Since this means different things to different people it seems appropriate.
Sent from my Nexus 4 using Tapatalk 4 Beta
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Agreed. Insurance should be based on actual need, rather than fear and emotion, which is used to sell it. Still, if it's already included as a service through AMEX or the sort, take advantage of extended warranty provisions they offer.

Thanks everybody for your feedback..but is there anybody with insurance that would like to share??..

This is not a car or a house where replacement/repairs could gobble up a huge chunk of your income and/or savings.
At least in Canada, insuring something like a phone or a laptop really is not worth it. The retail store workers (especially Best Buy) love to try to force it on you and you practically have to yell at them to shut up about that "offer".

mmmajor said:
Thanks everybody for your feedback..but is there anybody with insurance that would like to share??..
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idgaf about what other people say...i get insurance when i can for my electronics...
i have Squaretrade, with the monthly fee of less than $7US it's worth it to me...figuring when i had my phone insurance with Sprint it was $8 a month and that seems to be the average rate...
And..I love the Squaretrade customer service, they always seem to be in a good mood and very helpful.

Related

Asurion Insurance is no longer handeling nexus one

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Just call state farm and put it on your personal items policy. It's cheaper than Assurion ($3 per month) and they will pay 100% replacement with no deductible.
OutlawPro said:
Just call state farm and put it on your personal items policy. It's cheaper than Assurion ($3 per month) and they will pay 100% replacement with no deductible.
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+1
Been doing that since my 8125
My nexus one was stolen a couple days ago i called t–mobile they gave me the number for the insurance company called for Asurion I told them what happened, Then she said oh it looks like we don't carry nexus one no more,I sad what do you mean you do not carry this phone anymore are you ever gonna carry it, she said no it was discontinued and then said we can give you a comparable phone which was a motorola click or my touch, I can't even tell you what i said next i haven't decided what to do yet because i am still in disbelief.
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Insurance on a phone makes no sense. Also, filing an insurance claim for $500 is only going to hurt you. If you are that worried about it, just save up $500, stick it under your mattress and insure it yourself.
I just hung up with T-mobile who just hung up with Assurion and they stated that the insurance is NOT being dropped...he was actually surprised to hear that someone stated it was going to be dropped.
If they're out of stock then they try and pull what the OP stated which is send a comparable phone...even though none of those are even close to the sexy nexy....
+1 on the personal articles policy with State Farm, Farmers, Progressive, whomever you do your home/rent/car insurance through. No deductible, this is the kind of thing the policies are made for. and it's half the cost of Asurion or t-mobile premiums, and THEY have a deductible.
Before insuring your phone with your home/renter/auto insurance company make sure to get in writing that filing a claim for your phone won't count against you filing a claim. I asked my insurance company, SafeCo. They said that if I insured my phone and filed a claim then my month fee would increase and it would count against my record.
my nexus one got wet so i filed a claim and the told me the same thing that they dont make it anymore. I was like what the F*CK they said we can give a phone just like it the mytouch or cliq how in the hell is the mytouch or cliq anything like my nexus just because it has android???? lucky for me i disassembled my nexus clean it and left it open for 2 day and now it works
Will Asurion give us cash if we don't want the crappy phones they have in stock?
I still don't know what to do but i might just take whatever phone is worth the most and try to sell it and try to buy a nexus on ebay, But the only problem this is they give you a reconditioned phone. who knows what l will be able to sell it for and i'll still have to pay my 130 dollars deductible. It just would've been nice if they will be sent out an email to let me know about this.
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dwerk said:
I still don't know what to do but i might just take whatever phone is worth the most and try to sell it and try to buy a nexus on ebay, But the only problem this is they give you a reconditioned phone. who knows what l will be able to sell it for and i'll still have to pay my 130 dollars deductible. It just would've been nice if they will be sent out an email to let me know about this.
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Again...have you called them and asked them if they will give you $399 cash to buy a new Nexus One on your own? $529-130 = $399
maybe if they sent me two mytouch slides or an EVO but thats it
thewayne01 said:
Insurance on a phone makes no sense. Also, filing an insurance claim for $500 is only going to hurt you. If you are that worried about it, just save up $500, stick it under your mattress and insure it yourself.
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If you don't know what you're talking about, keep your opinions to yourself. It does nothing to you to make a $500 claim on a personal items policy. If your insurance company count it against you, I suggest you get a new company. It's not like your auto or home policy, totally different. I also want to add, that at $3 a month, it would take you nearly 14 years to save $500. Some people like not having to put out another $500 if their phone breaks or is stolen. You're an idiot.
OutlawPro said:
If you don't know what you're talking about, keep your opinions to yourself. It does nothing to you to make a $500 claim on a personal items policy. If your insurance company count it against you, I suggest you get a new company. It's not like your auto or home policy, totally different. I also want to add, that at $3 a month, it would take you nearly 14 years to save $500. Some people like not having to put out another $500 if their phone breaks or is stolen. You're an idiot.
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very much this.
if this is true then I'm canceling my insurance with tmo.
no point in paying them 6 bucks a month for nothing!
i called them yesterday and confirmed the ops findings.
Guys you should us square trade i got a 2 year warranty for $101.79 with tax and all. if they cant fix it they will give you what u paid for it $529 they are really good and i have used them for other phones.
here are some coupon code
Unique Coupon Code: 07P0CVRK4SG 30% off
seeking said:
maybe if they sent me two mytouch slides or an EVO but thats it
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T-Mobile will start to carry the Samsung Galaxy later this month. Perhaps Asurion will agree that is a comparable phone. If something happened to you nexus then maybe you could get the Galaxy.
uansari1 said:
Again...have you called them and asked them if they will give you $399 cash to buy a new Nexus One on your own? $529-130 = $399
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So I just called Asurion. At first, the woman told me that there's no way to know what would happen if I had to file a claim, and the only way to know is to actually file one. WTF?! I explained that if I would be precluded from getting a new N1 or the cash amount to purchase a new one (less the deductible, of course), that I would want to cancel my policy and that's why I need to know definitively whether or not they would give me a new N1 or cash, rather than an inferior phone. Anyway, I was able to talk to a manager. He said that at the moment, as long as Google is selling the phone from the website, if we file a claim and don't want a "comparable phone", we can order the phone ourselves and submit the receipt to be reimbursed in the amount over the deductible. Also, he pointed out that what constitutes a "comparable phone" is always changing. Today it's an HD2, Cliq, or MyTouch Slide. Tomorrow it could be something else with a faster processor, more RAM, etc. (Samsung Galaxy).

Insurance, squaretrade, or no insurance. Your thoughts please.

Hi everyone, I, just like many of you, am enjoying my new droid x. This is my first android phone, and for the past three years i've used an iPhone. At&t's coverage sucks and I was tired of jailbreaking my phone to get it to do what I wanted to do so I switched and am quite happy i did so far.
The one thing I will say is Apple has outstanding warranty support and if you drop the phone in water it only costs $199 for a replacement, which is expensive but a far cry from say $600. I'm not quite sure what to do when it comes to the droid x. Has anyone ever used asurion and have any issues with them? Also how is motorola when it comes to dealing with defect issues? I'm considering going with squaretrade and was wondering what everyones thoughts are on all this or if I should even bother with insurance period. Generally Im gentle with my phones but it would suck to have to pay $600 for a new one should I drop it or what not.
Sent from my DROIDX using XDA App
I too wonder what the best option is. I hate to pay another 10 bucks a month but I know I would hate it much more trying to replace an accident on a 600 dollar phone.
Try some of the bigger car insurance companies. I know here in ky state farm will insure the iphone for 25 dollars a year. I haven't asked about the droid x yet.
Sent from my DROIDX using XDA App
asurion
here is the low down on asurion its $6.99 a month for accidental coverage with a $90 deductible on smart phones and 50 on others there is also a 7.99 a month plan that is the same but adds one year of manufacture warranty on the device. that being said i have 4 lines of service with verizon 2 of which are smart phones and i carry zero insurance im fairly careful with my phone and am very good at convincing tech support its is a warrenty issue but if i where to carry an insurance plan i would carry the 6.99 for a year then take it off thats 84 dollars a year and if its replaced its 174 you can get a certified like new phone from verizon for around that cost moto droid 220 so i think its a racket gl
siphyn said:
Hi everyone, I, just like many of you, am enjoying my new droid x. This is my first android phone, and for the past three years i've used an iPhone. At&t's coverage sucks and I was tired of jailbreaking my phone to get it to do what I wanted to do so I switched and am quite happy i did so far.
The one thing I will say is Apple has outstanding warranty support and if you drop the phone in water it only costs $199 for a replacement, which is expensive but a far cry from say $600. I'm not quite sure what to do when it comes to the droid x. Has anyone ever used asurion and have any issues with them? Also how is motorola when it comes to dealing with defect issues? I'm considering going with squaretrade and was wondering what everyones thoughts are on all this or if I should even bother with insurance period. Generally Im gentle with my phones but it would suck to have to pay $600 for a new one should I drop it or what not.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Asurion is good but not cheap. I've used it a couple times over the years and it is always fast and easy. You get a brand new phone (not a refurb) as you should for the money they charge. They also replace any accessories damaged/lost/stolen with the phone.
So if you are like me and prone to accidental drops here and there no matter how careful then it is worth it.
Trade Square Droid X 2 year Insurance $99
use code DROIDX
got this off slick deals
not sure if they are any good
Yeah I saw the droidx code for squaretrade. I don't know anyone that has used them though. Rolandroland, you said you have had good luck with asurion. When you file a claim with them how long does it usually take to get the replacement phone?
Sent from my DROIDX using XDA App
siphyn said:
Yeah I saw the droidx code for squaretrade. I don't know anyone that has used them though. Rolandroland, you said you have had good luck with asurion. When you file a claim with them how long does it usually take to get the replacement phone?
Sent from my DROIDX using XDA App
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Once you file your claim and everything processes, i usually receive my phone within two-three business days (a week max)...
I've heard mixed reviews on Square Trade, but mostly positive in my reading. I got a warranty on my Flip Camera through them. Haven't had to use it yet (and hopefully won't) but I'm hoping for the best if it ever comes down to it.

Sprint Total Equipment Protection. Is it a must have?

Hello,
I do not know if I should take the equipment protection that sprint offers. Is this the only option or is there any other ?
Any suggestion/help is appreciated.
Broadcasted From HTC Evo 4G
It just depends on how you are with you phone. Plus it's only $7 I think now? If something does happen to your phone, paying $100 for a replacement is better than paying $500 for a brand new one. Let me tell you though, Asurion sucks. They are one of the most stingy companies I've ever had to deal with, with both my Moment and my Epic.
Yes... worth it. Asurion wasnt a problem to deal with in my opinion when I went swimming with my Pre in my pocket. I had issues with billing amounts and mishaps but excusable in my opinion.
$35 at the sprint store to fix it if you drop it. (Unless you drop it in water I guess)
At $7 a month, you would need to drop your phone more than once every 5 months. If you are careless with your phone, buy the TEP. If you take care of it like I do, the $7 a month is a waste.
dills2214 said:
$35 at the sprint store to fix it if you drop it. (Unless you drop it in water I guess)
At $7 a month, you would need to drop your phone more than once every 5 months. If you are careless with your phone, buy the TEP. If you take care of it like I do, the $7 a month is a waste.
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Click to collapse
stuff happens, i recently dropped my evo.
i have TEP and its deffinetly worth it.
if you get it you might never use it, but if you dont get it and something happens, $500 down the drain
I have insurance through Best Buy, 7 a month and it covers pretty much everything except theft. Does TEP cover theft as well?
Berat said:
I have insurance through Best Buy, 7 a month and it covers pretty much everything except theft. Does TEP cover theft as well?
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If its Lost/Stolen you will pay a $100 deductible on top of the 7/month to get a new/refurb EVO.
In the long list of phones I've had over the years, the only ones I've ever had break met their demise in water/beer. So I consider it a must have. Also, after dealing with plenty of customers who didn't get TEP and lost or had their phone swiped, and want to rip my head off when I say a new one is $400-500.. I'd say it's well worth the $7 a month.
Tpe is worth it in my opinion.
I had a motoq 9c before upgrading to the ego and swapped it for wear and tear issues beforehand.
Probably give it to my kid as book reader/mp3 player... any other ideas?
Sent from my PC36100 using XDA App
The cost of a lunch, for a $35 repair, or $100 replacement Pay the $7, well worth every cent.
Berat said:
I have insurance through Best Buy, 7 a month and it covers pretty much everything except theft. Does TEP cover theft as well?
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Click to collapse
Best Buy insurance is not 7, it's more like 10. Also, where Sprint can do repairs in house, Best Buy has to ship our phones out for weeks at a time.If I could do it over, I'd get the Sprint TEP.
Sent from my HTC EVO using XDA app
Berat said:
I have insurance through Best Buy, 7 a month and it covers pretty much everything except theft. Does TEP cover theft as well?
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Click to collapse
They don't cover theft and you forgot to mention they don't cover loss either.
Sent from my PC36100 using XDA App
Bestbuy warranty's are a Rip off!
Berat said:
I have insurance through Best Buy, 7 a month and it covers pretty much everything except theft. Does TEP cover theft as well?
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Click to collapse
I had to pay 10 for best buy, 7 was never an option
Sent from my PC36100 using XDA App
Also, I would argue that it depends on how often you upgrade. I usually upgrade once a year, and most phones (I know for a fact HTC's) carry at least a 1 year manufacturer warranty. Won't help you with stuff like water damage, theft or the like, but it will with defects. If you're careful with your phone, the manufacturer warranty is free and should cover you. I got mine replaced for the power button crack and some weird hot spots on my screen, through Sprint, for free.
johnylovejoy said:
stuff happens, i recently dropped my evo.
i have TEP and its deffinetly worth it.
if you get it you might never use it, but if you dont get it and something happens, $500 down the drain
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How is it $500 down the drain?
Take it to your nearest sprint store. $35. Fixed and out the door. Like I said, unless you drop it on a regular basis, I just don't see how it is worth it.
chris66 said:
The cost of a lunch, for a $35 repair, or $100 replacement Pay the $7, well worth every cent.
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Wrong.
$7 TEP - fixed or replaced for free (Minus water damage/board damage)
No TEP - Fixed for $35 at sprint store or $100 for replacement if in several pieces, water damage, etc.
http://forum.xda-developers.com/showthread.php?t=819504&highlight=TEP
chumpysv said:
Best Buy has to ship our phones out for weeks at a time.
Sent from my HTC EVO using XDA app
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Exactly which Bestbuy keeps on a very down low while selling consumers.
Bestbuy geek squad forums have purchasers posting everyday that phone has been out for service over a month and when they received it back repair was crap.
This leaves consumers with bad choices - send it out for service again deal with another long return time or deal with crappy repair.
Oh lets not forget loaner phones , their very scarce and suc.
Bestbuy extended warranty of any type are a scam.
I would say its only worth it if your very rough with your phone (or work in an adverse environment, etc) or plan on keeping it over a year. I went through 9 feature phones in a 3 year period because I was so careless with them (fell in fire, dog chewed one, toilet, beer cup, ran one over, lost etc etc.), and considered the couple bucks worth it. Smart phones? I'm as careful as can be. Dropped my launch day Evo once since release, on carpet from about a foot. When it crapped out for unknown reasons at the end November, I just brought it to Sprint and they replaced on the spot for $35. Saved a little over the TEP and a good amount over BestBuy's blacktie scam.
Apparently they're supposed to send yours in and order a replacement when you warranty replace one, but the rep just asked that I give him a good rating on the review call and gave me a new one. Easy enough. *****ing about driving 30 miles in driving snow to the nearest Sprint store with Evos in stock probably helped. Granted he didnt know I find every excuse possible to rip around in a snow storm, and would have been driving around pulling people out of the ditch anyways.
I have TEP and pay the $7/month.
First, my bottom LED flash stopped working. I walked into the Sprint store, and it was taken care of for free.
A few days later, I lost it while out. $100 and I had a phone 2 days later. And BTW, they're not giving out refurbed EVOs (at least not as of 3 or so weeks ago). My replacement was BNIB. Compared to what it would cost me for a new one, I am a-okay with $7/month.
I'm not someone that drops my phone, and I generally take very good care of my items, but sometimes, stuff (like losing it) happens. It's a gamble, but in the long run, I feel I got my $ worth, and for what the EVOs cost, the $7/month is well worth the peace of mind.
It all boils down to this being a gamble, no different than carrying comp/coll on your car/truck.

Insurance for the Nexus 4?

Just thinking, I'm not too worried about defects, Google will replace it for that. But reading about the nexus 4s slickness, and people dropping them makes me realize stuff happens. This is why I have insurance on my at&t account, but obviously that isn't going to mean much with a non at&t phone. Any third party companies that offer it?
Sent from my Nexus 7 using Tapatalk 2
http://www.squaretrade.com/smartphone
Ordered my Nexus 4 on the 13th. Still waiting.
estallings15 said:
http://www.squaretrade.com/smartphone
Ordered my Nexus 4 on the 13th. Still waiting.
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Squaretrade is ridiculously overpriced given the cost of the n4 and the deductible they charge. Plus they offer cheaper coverage for iPhones which is irritating. Not recommended. If others have found reasonable insurance, I'd be interested.
Sent from my Nexus 7 using xda premium
$125 for two years with a $99 deductible?
My current plan through T-mobile is $6 a month with a $130 decuctible. What are you used to paying?
Ordered my Nexus 4 on the 13th. Still waiting.
I think it's crap that I can't just pay $30 from square trade for a service plan with accidental coverage. Oh it's a phone. That means you need insurance and not a service plan. Who decides this crap? I got a service plan from square trade when I bought my HTC Flyer and it was $30, and what is a flyer? An oversized Desire HD!
I remember you used to be able to buy a service plan from best buy for a phone if you bought it from them, and now they have bend over and spread em insurance too! Really who decides this crap? Cell phones are pretty much in a class of their own with consumer electronics.
I guess I'll just go insurance free
Sent from my HTC PH39100 using Tapatalk 2
estallings15 said:
$125 for two years with a $99 deductible?
My current plan through T-mobile is $6 a month with a $130 decuctible. What are you used to paying?
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Click to collapse
Both plans are outrageous given the cost of the Nexus 4.
Cor-master said:
I guess I'll just go insurance free
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I'm with you. Unless squaretrade recognizes their ridiculousness and adjusts their pricing plans accordingly. I'll not be holding my breath.
Sent from my Nexus 4 using xda premium
bumping this in hopes that it gets some action.
i think i am going to get squaretrade before my 30 days are up. one of the things i like is you can cancel at any time and be refunded the rest of your money. or cancel and stop paying your seven bucks a month. you can also transfer it with the phone if you sell it and want to use the insurance as a perk.
has anyone else found anything better?
i just noted in a previous post that my phone just dropped 18" onto a rug with the bumper on and now my glass creaks. its only a matter of time i feel before something worse happens. and who knows... maybe google and lg will start building these things a bit better and with insurance we can swap it out.
I just think it's crap I can get a square trade warranty on a tablet for $30 that doesn't have a monthly fee and offers the exact same coverage but because the device is deemed small enough to be a phone I gotta pay a monthly fee
Sent from my HTC PH39100 using Tapatalk 2
Cor-master said:
I just think it's crap I can get a square trade warranty on a tablet for $30 that doesn't have a monthly fee and offers the exact same coverage but because the device is deemed small enough to be a phone I gotta pay a monthly fee
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
i completely agree. i wish some hardware replacements would start hitting the market. if i could price out the replacement parts i could weight out the pricing better. but i dont want to go past my 30 days and be forced into buying the parts from the internet when they could very well be pricier.
Check the threads were people have sent their phones back for repair. I'd rather save my money then send it back to LG for repair, if there is something that needs repair. One post I read said it was going to cost $140 to repair the cracked glass. Another one was $153. So paying someone $125 for 2 years and $99 deductible seems like its not worth it. The cost for a one time repair would have to exceed $224 to make it worth it.
This is what I got. Square trade $79.99 for 2 years and a $50 deductible.
http://www.amazon.com/gp/aw/d/B008I668NG/ref=redir_mdp_mobile
Sent from my Nexus 4 using xda app-developers app
BruceCLin said:
This is what I got. Square trade $79.99 for 2 years and a $50 deductible.
http://www.amazon.com/gp/aw/d/B008I668NG/ref=redir_mdp_mobile
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
That would be worth it but are you sure it covers phones?
Sent from my HTC PH39100 using Tapatalk 2
I agree. Paying $125 on the chance that I break it and then have to pay another $99, for a total of $224, on a phone I bought for $300, doesn't seem quite worth it.
Of course, that's if it only breaks once. My wife is murder on phones, so figure that she breaks hers, say, three times in two years and that's $125 + $99 x 3 = $422. But then, if LG will repair it for about $150, then those three times only cost me $450, so the difference is still pretty negligible.
I'm going to get us both the Ballistic cases when they are released in a few weeks and hope for the best.
danguyf;35721483My wife is murder on phones.[/QUOTE said:
as am i.
http://www.youtube.com/watch?v=5sOoXKBYC1c
the seventy dollar deal for prepaid doesnt sound bad at all.
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Click to collapse
I got Square Trade. They are having a 35% off sale until December 26th. :thumbup:
Transmission sent from my badass Nexus 4.
I've had mixed experiences with Squaretrade. My biggest complaint is that they send your device to a repair depot that can take over a week to fix. In addition, if the repairs exceed the cost of the phone, they keep it.
Also, the last time I used them, they wanted my SIM card (I was having SIM identification problems). I personally refuse to send an active SIM card through the mail. They said that all of their customers are fine with it?
Anyways, I personally don't think it's cost effective to buy insurance for a cell phone at $299-$349. Just keep money aside if it breaks or is lost/stolen.
I'd like to know if any one has used these guys.
http://www.worthavegroup.com/cell-phone-insurance
on paper it seems like a good deal and good coverage... but I'd like to hear some stories about claims being a hassle or not.
I'm content with using SquareTrade as an "Insurance" for my Nexus 4.
SquareTrade: $125+$99=$224 (They even cover shipping)
Buying New Replacement: $349+Shipping
Plus with buying new, you have to take into consideration that the Nexus 4 is nearly impossible to get right now.
So you could be stuck without a phone for months, where with SquareTrade you get one quickly.
And "Part Replacement" is pointless IMO. You might crack the screen, spend $150 for a new screen. But what if you do more damage than just the screen.. more parts to buy
But that's just me. Plus if the phone is not repairable. They give you the full retail cost of the phone at time of purchase.
$79 Plan from SquareTrade the Indian guy from the SquareTrade Customer Service said the Nexus 4 is covered under this plan.
Or $99 Plan from SquareTrade will cover it too, (in case you don't want to take the chance that the $79 plan does not cover it.)

Best Buy Protection, SquareTrade Protection, or Asurion Protection?

Hey guys, I am planning on upgrading to the GS4 next week and am contemplating on where to purchase the device. The location I purchase it is going to be based on the warranty I get. Best Buy has no deductible while Asurion and Square Trade both have deductibles. Has anyone had any experience with filing a claim with either of the companies and/or recommend one over another? Thanks.
kunjan_2003 said:
Hey guys, I am planning on upgrading to the GS4 next week and am contemplating on where to purchase the device. The location I purchase it is going to be based on the warranty I get. Best Buy has no deductible while Asurion and Square Trade both have deductibles. Has anyone had any experience with filing a claim with either of the companies and/or recommend one over another? Thanks.
Click to expand...
Click to collapse
Asurion is god awful and you'll have to pay 150-200 (lost my S3 three times) each time.
Square trade is awesome with is extra accidental coverage, one time payment plus there's almost always a nice discount code online to save a bunch. I smashed my tablets screen dropping it and I had the bootloader unlocked with is permanent with Asus and voids the manufacturer warranty but they still ended up replacing it.
Don't know about Best Buy though, have heard it's good though. Definitely recommend SquareTrade though!
dit: And SquareTrade doesn't have a deductible? I'm pretty sure.
EDIT: Never mind lol, there isn't a deductible on tablets but there is on the phones xD Still great though!
Sent from my SPH-L720 using xda app-developers app
inlineboy said:
Asurion is god awful and you'll have to pay 150-200 (lost my S3 three times) each time.
Square trade is awesome with is extra accidental coverage, one time payment plus there's almost always a nice discount code online to save a bunch. I smashed my tablets screen dropping it and I had the bootloader unlocked with is permanent with Asus and voids the manufacturer warranty but they still ended up replacing it.
Don't know about Best Buy though, have heard it's good though. Definitely recommend SquareTrade though!
dit: And SquareTrade doesn't have a deductible? I'm pretty sure.
EDIT: Never mind lol, there isn't a deductible on tablets but there is on the phones xD Still great though!
Sent from my SPH-L720 using xda app-developers app
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Thanks for you reply. Yeah, I thought Square Trade had a deductible. I actually have used Square Trade in the past, and luckily have never had to file a claim. I like the fact that with Best Buy, I can just go into the store. I'm pretty good about not misplacing my phone, so I'm not worried about the lost/stolen feature. I am leaning towards the Best Buy insurance, but I have read mixed reviews on the service/insurance through Best Buy. Some say they are given a hard time when they take their device in, while others say that best buy takes the device and ships it out right away to get fixed.
And Best Buy gives you a loaner while your phone gets fixed. But the lost or stolen part blows. But still leap years better than asurion.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!
Why not insurance through Sprint?
I thinks its 7 bucks a month and covers theft, lost and damage.
im in the same boat as you although i already purchased my phone @ Radioshack so its between squaretrade or sprint.
robogoflow said:
Why not insurance through Sprint?
I thinks its 7 bucks a month and covers theft, lost and damage.
im in the same boat as you although i already purchased my phone @ Radioshack so its between squaretrade or sprint.
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Sprint goes through asurion and they actually charge 11...
Sent from my SPH-L720 using xda premium
I have used asurion on my Sprint phones and Att phones. In the first 6 months nothing IMO beats asurion.
I rarely keep a device longer than that anyway. It is good to know that if I lose one it is covered for a much smaller cost than buying as replacement. I have had to use my insurance twice after someone else broke my phone, process to file a claim was quick and easy and my replacement arrived next day. I have had an instance where quality of the replacement was below my standards and was sent a suitable replacement.
I have also had Bestbuy insurance and it was OK...just had bad experiences with poorly trained stores, had to wait a few days to two weeks [I hear they have improved that] and now don't buy phones there so not really an option
Sent from my SPH-L720 using xda app-developers app
Best buy is the best. No deductible infinite replacements. And it's a $1 cheaper a month than Assurion. Assurion is $150 deductible and only 3 replacements a year even though you have to pay that much.
Sent from my Sprint Galaxy S4 using Tapatalk 2
GiantJay said:
Best buy is the best. No deductible infinite replacements. And it's a $1 cheaper a month than Assurion. Assurion is $150 deductible and only 3 replacements a year even though you have to pay that much.
Sent from my Sprint Galaxy S4 using Tapatalk 2
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Have you had any experience in filing a claim with Best Buy?
DaDinx33 said:
Have you had any experience in filing a claim with Best Buy?
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Not yet but have never had anything but exceptional experiences when dealing with Best Buy's customer service. I have filed claims with Assurion where I received defective devices though after paying $150.
GiantJay said:
Not yet but have never had anything but exceptional experiences when dealing with Best Buy's customer service. I have filed claims with Assurion where I received defective devices though after paying $150.
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Awesome. I think I'm gonna go with Best Buy. Thanks!

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