[HELP] i9500 Web browser (Chrome, Opera) keeps force closing - Galaxy S 4 Q&A, Help & Troubleshooting

Hi All,
I hope you are able to help. I have had my i9500 for three weeks now and absolutely love it. The one problem I have with it is Chrome (or Opera) will force close every now and then. It doesn't matter how many tabs I have open and it doesn't seem to happen after xx minutes of browsing, it just occurs randomly. I have tried several stock ROMS and it happens in all of them. I'm currently on UBUMF3, Rooted with Philz recovery.
I have also tried limiting the background processes to 4 (and then 2) and it still crashes.
Any Help will be greatly received!
Ian

Ah man, nobody has any suggestions? Its doing my head in!

Bump

ianmason said:
Hi All,
I hope you are able to help. I have had my i9500 for three weeks now and absolutely love it. The one problem I have with it is Chrome (or Opera) will force close every now and then. It doesn't matter how many tabs I have open and it doesn't seem to happen after xx minutes of browsing, it just occurs randomly. I have tried several stock ROMS and it happens in all of them. I'm currently on UBUMF3, Rooted with Philz recovery.
I have also tried limiting the background processes to 4 (and then 2) and it still crashes.
Any Help will be greatly received!
Ian
Click to expand...
Click to collapse
Im having that issue with stock unrooted UBUAMDK firmware, i havent found any way to fix it but since its not that often i dont really bother to look for a fix
I might just wait till samsung finally releases some update for my region(TPA)
Sent from my GT-I9500 using Tapatalk 4 Beta

I had the same issues, including google earth, snapchat, chrome, opera and google+ after updating to XXUBMF4.
What solved everything in the end was updating to XXUBMF8 ROM and factory reset.
You might have to do some experimenting.

Swizzy88 said:
I had the same issues, including google earth, snapchat, chrome, opera and google+ after updating to XXUBMF4.
What solved everything in the end was updating to XXUBMF8 ROM and factory reset.
You might have to do some experimenting.
Click to expand...
Click to collapse
I've factory reset after every update. Its just so fricken frustrating! How is MF8? Downloading it now, although its gonna take a while, hotels internet here in Phnom Penh is ****e!

and why this thread made of ?? -> http://forum.xda-developers.com/showthread.php?t=2192886

Are you suggesting I post this in that thread? If you think it will help I'm all for it but just so you know I have searched both XDA and other sites for people with similar problems and found no mention or fix
cheers

bump
its very irritating,
chrome is faster than the stock browser, also can sync all the bookmark and opened tabs with multiple devices.
but always force close.

Related

None of the browsers are working for me...

Default browser stops responding after few minutes of browsing, dolphin HD stops and closes on its own for no reason, opera web browser takes forever to load a page... I'm really fraustated, I've tried all the popular browsers. What shall I do, please someone help me here...
jodiac said:
Default browser stops responding after few minutes of browsing, dolphin HD stops and closes on its own for no reason, opera web browser takes forever to load a page... I'm really fraustated, I've tried all the popular browsers. What shall I do, please someone help me here...
Click to expand...
Click to collapse
I would start with heading over to the dev section and either:
- Read this about how to make sure you are running the most recent ota update. All you need is a few mins and a microSD card (Vache's thread) http://forum.xda-developers.com/showthread.php?t=1113878
- Update to the early release of 3.1 - i find browsing much improved, but never had any real issues beyond an occasional force close - I personally find browsing to be much faster and stable with 3.1
Very easy to update to early release of 3.1 and roll it back whenever Acer releases the official 3.1 now that the community has cwm working and both 3.0.x and early 3.1 are rootable
You could also try some of the custom ROMs from the dev section - I have not done so myself yet, have not had the free time - but I hear very good things about them.
Hope that helped a little.
rouge app not playing nice
You might wanna Dona factory reset on your tablet.backup your data only reinstall your apps back one at a time and test browser experience between app usage. That will help you maybe find the bad app if it is the issue
Hope this helps
erica_renee said:
You might wanna Dona factory reset on your tablet.backup your data only reinstall your apps back one at a time and test browser experience between app usage. That will help you maybe find the bad app if it is the issue
Hope this helps
Click to expand...
Click to collapse
Its not worth the trouble!
jodiac said:
Its not worth the trouble!
Click to expand...
Click to collapse
So you don't want to solve your problems? Doing a factory reset takes less then 5 mins of effort, checking your version of honeycomb and upgrading to the latest official OTA build takes less then 20 mins, installing the unofficial 3.1 also takes about 20 mins of effort.
How about some actual useful data about your issue? What version are you running? What web page is causing you so many issues? Have you taken the time to read Vache's OTA update thread (I even linked it in my previous response) and ensured you are even up to date on your software?
If you cannot take the time and trouble to provide us with data we can use to point you in the right direction you should go ahead and delete this thread - we cannot fix your a500 for you, but we can point you in the right direction so you can solve your problem.
Web browsing is amazing on my a500 - fast, responsive and stable. If you want to provide some useful data so we can get yours working the same, I will be happy to help all I can.

Problems with web browser

Not sure if it just me... Since the Touchwiz update I semi to get lots of glitches when browsing web pages... Strangely the problems happen both in stock browser and dolphin hd
1 - often get message that there is a problem with certificate and tipically then if it is a purchase or something following a login then it gets stuck on the page
2 - stalls on random pages... Click on a link and page don't open
3 - can enter information in forms but just some fields...
4 - often can't open hotmail
5 - lots of little issues in facebook.
Etc. Small things but irritating as i had to pull out my pc to complete operations... Even stranger as my android phone never had these kind of issues...
Anybody else with these issues?
Any tips?
the browser crashes when clicking on pull down menu!
I had alot of problems as well including syncing bookmarks. Going into applications and clearing defaults and data seemed to reset the browser for me and haven't had any issue since.
Sent from my PG86100 using XDA Premium App
Did anyone notice that if you download a file it shortens the name?
For example when downloading pershoot's kernels this "boot-cm_2636.4_ux-oc-xtra-vfpv3-d16_fp-080911.zip" becomes "boot-cm_2636.zip". Might not see like an issue but if you are downloading the ux version and the non ux there is no way to tell which is which unless you remember which one you download first because the second one will be named "boot-cm_2636-1.zip"
ghislandi said:
Not sure if it just me... Since the Touchwiz update I semi to get lots of glitches when browsing web pages... Strangely the problems happen both in stock browser and dolphin hd
1 - often get message that there is a problem with certificate and tipically then if it is a purchase or something following a login then it gets stuck on the page
2 - stalls on random pages... Click on a link and page don't open
3 - can enter information in forms but just some fields...
4 - often can't open hotmail
5 - lots of little issues in facebook.
Etc. Small things but irritating as i had to pull out my pc to complete operations... Even stranger as my android phone never had these kind of issues...
Anybody else with these issues?
Any tips?
Click to expand...
Click to collapse
My experience with Xoom stock browser.
I had most of these problems on 3.0.1. With 3.1 update things got better, but still had some problems. I haven't had any problems on 3.2. I set flash On demand, this also helped a little. These seem to be general problems with HC stock browser.
Thanks - at least looks like it might get better as they push out updates to HC - mind you probably Samsung is not going to be in any hurry to do update....
I'd say these issues are not normal, so it's worth trying various things to fix them - I'd start with the already-mentioned clearing of app data, then perhaps a factory reset.
My browsing experience with the 'new' browser that came bundled with the TW update has been nothing but a spectacular improvement. Having flash on-demand and an ad blocking hosts file may also help.
Maybe not relevant, but I read elsewhere that Dolphin is just a front end or skin over the stock browser framework. If true, that might explain why you have the same problem in both. Maybe try Opera and see if it does the same thing?
Sent from my GT-P7510 using Tapatalk
New browser is incredibly fast and reliable.
Clear your browser's app data in Manage Applications.

[Q] nexus 10 freezes and

Dear All,
Have had the nexus 10 for a few weeks now and love it. Recently though, the tablet has been freezing quite a bit. Usually happens when I am browsing the web. In these instances I have to reboot to get the tablet functional again. Anyone else experience this and if so any suggestions on how to fix the issue? Also how do I check for updates on the nexus 10. The normal About Tablet field under settings does not seem to have the system update option anymore.
Any help is appreciated.
Thanks
CJ
Check some other threads, I read a lot of people are having reboot/freeze issues whilst using the browser, some have suggested
methods like not upgrading to 4.2.1 and disabling some 2D GPU.
did do a search
daLareid said:
Check some other threads, I read a lot of people are having reboot/freeze issues whilst using the browser, some have suggested
methods like not upgrading to 4.2.1 and disabling some 2D GPU.
Click to expand...
Click to collapse
I did do a search but it did not provide a clear solution. Some people have said that they removed HD widgets. What widgets are these purple referring to? Also what do you mean when you say disable 2DGPU?
Finally, where is the system updates option in the Jelly bean?
Thank you so much for taking the time to respond.
Cj
Basically, it seems to be related to Google Location Services & some apps that use that... You could turn off location services unless needed in Settings... Or you could use a custom ROM... Most custom ROMs include fixes not yet included in stock...
I've got the same issue I have my Gps and location off and I still get reboot in chrome and dolphin browser. Sometimes it freezes during Google play app updates and downloads.
Could be an app could be the os , not hardware so it will get fixed eventually.
Sent from my GT-I9300 using xda premium
I had this issue while on stock 4.2.1 as well. So I put CM10 on there and bye, bye hangs/reboots.
CM10
cowabunga said:
I had this issue while on stock 4.2.1 as well. So I put CM10 on there and bye, bye hangs/reboots.
Click to expand...
Click to collapse
This is a total noob question, but what is CM10?
http://en.m.wikipedia.org/wiki/Cyanogenmod
read all about cyanogenmod or use the search button
I'm sorry to disappoint you guys, but on my Nexus ten running CM 10.1-20130205-NIGHTLY-manta i got a freeze and reboot 10 minutes ago.
The wireless bug also does not seem to be fixed. On google Hangouts my wifi connection drops after a few minutes and gets back in seconds, enough for g+ to disconnect from the hangout.
Google needs to fix this soon. Makes the tablet very unusable sometimes -.-
i got no reboot issue at all since the first day
running stock firmware and build number is JOP40F
In latest CM10.1 build 20130205 seems fixed hang or restart issue for me.
Disable Currents and don't use Chrome. Worked for me.
Sent from my Nexus 10 using xda premium

910F - Lollipop 'Unfortunately Contacts has stopped' repeatedly

Hi Guys,
Must say I'm loving Lollipop so far, however I have a really annoying issue - my Contacts / Phone app keeps crashing. 'Unfortunately Contacts has Stopped'. This occurs almost every other time I open the dialler. And randomly if I leave it as a background process.
I'm running the German Lollipop build, with BTU UK CSC. I'm rooted with Philz Touch recovery.
I've reflashed, factory reset, cleared cache, cleared the apps cache & data, fixed permissions, pretty much all I can think of! All to no avail!
My contacts are all synced via google, and use Ubersync to pull through high quality photo's from facebook.
However after removing all contacts, ubersync and various syncing etc this is still occuring....
Any ideas?
I've been getting that one lately, and I don't even have Lollipop yet. I am using True Caller and think it might be related to that.
Same problem on my note 4 and I don't even have lollipop yet
rcobourn said:
I've been getting that one lately, and I don't even have Lollipop yet. I am using True Caller and think it might be related to that.
Click to expand...
Click to collapse
Thanks for the reply - I don't use any 3rd party app to manage Phone or Contacts! At least you have an obvious candidate for the cause!
It's driving me nuts!!
I've been in Gmail and tidied up my contacts - long overdue to be fair and how much fun that has been! Maybe there was something up there - though after resync was still occuring so unsure....
I've factory reset again - It seems to be working fine at the moment - something i'm installing or updating must be causing it. I'm now going to install all my stuff one by one until I find what's causing it....
paulrgod said:
Thanks for the reply - I don't use any 3rd party app to manage Phone or Contacts! At least you have an obvious candidate for the cause!
It's driving me nuts!!
I've been in Gmail and tidied up my contacts - long overdue to be fair and how much fun that has been! Maybe there was something up there - though after resync was still occuring so unsure....
I've factory reset again - It seems to be working fine at the moment - something i'm installing or updating must be causing it. I'm now going to install all my stuff one by one until I find what's causing it....
Click to expand...
Click to collapse
So I basically let all apps update themselves before installing or doing anything and here we go - Contacts has now started closing again.....
paulrgod said:
Hi Guys,
Must say I'm loving Lollipop so far, however I have a really annoying issue - my Contacts / Phone app keeps crashing. 'Unfortunately Contacts has Stopped'. This occurs almost every other time I open the dialler. And randomly if I leave it as a background process.
I'm running the German Lollipop build, with BTU UK CSC. I'm rooted with Philz Touch recovery.
I've reflashed, factory reset, cleared cache, cleared the apps cache & data, fixed permissions, pretty much all I can think of! All to no avail!
My contacts are all synced via google, and use Ubersync to pull through high quality photo's from facebook.
However after removing all contacts, ubersync and various syncing etc this is still occuring....
Any ideas?
Click to expand...
Click to collapse
I am also on BTU CSC and German lollipop, no issue at all, but i am not rooted, stock and everything is working great and getting great battery life too.
I didn't wipe data only cache if this helps.
I'm having this on and off. Non rooted. UK unlocked.
Has happened to me 3 or 4 times since Friday that I updated to Lollipop.
It's really random too, once it happened after taking a photo, another time when I exit from Viber.
Thanks for the responses guys - feels better to know i'm not alone.
I flashed lollipop and restored my backup. On every boot I get contacts fc but then that's it never again till I reboot . So looks like it's either not lolipop related or perhaps related to the new modem?
I know this is a note 4 thread. I am using an S5 and started having this issue after upgrading to lollipop. So it is not just the note 4.
Yeah I noticed the error too after installing Lollipop, happens once a day while exiting an app it happens randomly.
Sent from my SM-N910F using XDA mobile app
Hi, had the same problem, randomly of course.
Phone is locked on Orange Romania, nonrooted and started after flashing lollipop.
Tried all....cleared cache/data on contacts, contacts storage, phone, all the apps that are related to contacts, changed date format, wiped cache/data form recovery, factory reset, etc.
Then i thought it must be related to another app....and which one it's the buggiest of all? Facebook
So i disabled facebook (u can't unistall it now...thank you samsung for that and for all the bloatware) and made a bookmark with it on chrome.
So far, no contacts fc and that since yesterday. Normally i'd had at least 4-5 till now.
Hope it helps!
I was beginning to think some Facebook link was at cause here....
This seems to have settled some - i've seen one FC of contacts this morning, and then Facebook updated a short while afterwards. Touch wood - i've not seen Contacts crash all afternoon!
paulrgod said:
I was beginning to think some Facebook link was at cause here....
This seems to have settled some - i've seen one FC of contacts this morning, and then Facebook updated a short while afterwards. Touch wood - i've not seen Contacts crash all afternoon!
Click to expand...
Click to collapse
I didn't see it yesterday all day and today so looks good. :good:
looks like a random thing have not noticed it alday
Its a random FC on 910C also since the Lollipop update. I can not say why? Most times when it fc i want to access the Dailer.
Started happening to me after flashing the German lollipop image. I'm on a UK Three 910F. It's getting pretty annoying.
Sent from my SM-N910F
lrm537 said:
Started happening to me after flashing the German lollipop image. I'm on a UK Three 910F. It's getting pretty annoying.
Sent from my SM-N910F
Click to expand...
Click to collapse
I also note 4 Italian, I returned to Kitkat, because even I have the bug closing address book, also problems with battery and keyboard samsung. I think this will be revised firmware programmers Samsung.
Disable in servise google+, after that this problem fixed

Chrome and other browsers lagging after Marshmallow update.

Got the update notification yesterday on my X Style but after installation, I noticed that regardless of what browser I use, the phone lags. I tried clearing all data via the chrome settings and restarting my phone but that didn't fix anything. The lag is really noticeable on every site I visit. It definetly did not do this on Lollipop.
Browsing on the phone has now become really irritating. Anyone else experiencing this? Is there a fix?
Regards.
trojan92 said:
Got the update notification yesterday on my X Style but after installation, I noticed that regardless of what browser I use, the phone lags. I tried clearing all data via the chrome settings and restarting my phone but that didn't fix anything. The lag is really noticeable on every site I visit. It definetly did not do this on Lollipop.
Browsing on the phone has now become really irritating. Anyone else experiencing this? Is there a fix?
Regards.
Click to expand...
Click to collapse
Yeah I am also noticing lot of lags during browsing after marshmallow update. It's very irritating hope Motorola releases a update to fix these.
WTF
trojan92 said:
Got the update notification yesterday on my X Style but after installation, I noticed that regardless of what browser I use, the phone lags. I tried clearing all data via the chrome settings and restarting my phone but that didn't fix anything. The lag is really noticeable on every site I visit. It definetly did not do this on Lollipop.
Browsing on the phone has now become really irritating. Anyone else experiencing this? Is there a fix?
Regards.
Click to expand...
Click to collapse
WTF.. is this happening to everyone on this update 24.11.18.en.US? That sounds like a significant issue..
I downloaded the update yesterday over Wi-Fi after taking out the SIM tray because it wasn't showing up on T-Mobile but haven't installed it yet because I keep seeing people complain about browser-Wi-Fi-call connection issues.. where is the update downloaded to so I can uninstall it to avoid the annoying reminders if there are so many issues..
Same here.Some websites lag,sutter in chrome after updating to MM.Did a factory reset,didn't solve the issue.
Same here...
Browsing via chrome is really laggy!
Try to read some long article on Wikipedia website.
I'm using FireFox instead it for now... no lag there.
There is also a problem with some 4K videos on Youtube!
Try to play this video (make sure you are on 1440p).
Video freeze after about 10 seconds and the audio is running
https://www.youtube.com/watch?v=iNJdPyoqt8U
zender2k said:
Same here.Some websites lag,stutter in chrome after updating to MM.Did a factory reset,didn't solve the issue.
Click to expand...
Click to collapse
Have you tried updating-uninstalling-reinstalling Chrome? What about other browsers like Boat & what % of new-regularly visited websites lag?
Just curious, what size MXP-32GB & what carrier?
SMARTPHONEPC said:
Have you tried updating-uninstalling-reinstalling Chrome? What about other browsers like Boat & what % of new-regularly visited websites lag?
Just curious, what size MXP-32GB & what carrier?
Click to expand...
Click to collapse
I did try to uninstall and reinstall chrome (and even tried chrome beta). It didn't help.
FireFox is working well...
I wrote everything on my comment above
Use chromium from the themes and apps forum. Fastest browser I've ever used.
SMARTPHONEPC said:
Have you tried updating-uninstalling-reinstalling Chrome? What about other browsers like Boat & what % of new-regularly visited websites lag?
Just curious, what size MXP-32GB & what carrier?
Click to expand...
Click to collapse
Reinstalled Chrome but that did not work. I've tried other browsers such as Firefox and a handful of others but they all perform the same.
Every single site I visit now lags and stutters during and after the page has loaded. On Lollipop, I've never encountered lag/stutter doing anything on this phone. I'd usually have 5-10 tabs open and the phone would still fly. After updating to Marshmallow, sites such as XDA, OCN, Reddit, and basically all the sites I usually visit that loaded and performed fine on the previous Lollipop install now lag and stutter very noticeably.
The MOTO X STYLE I've got is the 32gb version bought from Handtec in the U.K, and I'm on o2.
Reading through this thread and many others, it's clear that I'm not the only one experiencing problems with the new update. Just wish Motorola would fix it already. They obv test new versions before release but I just can't understand how they messed this release up so bad. Lollipop was amazing on this phone, how could they screw up Marshmallow so bad??
trojan92 said:
Reinstalled Chrome but that did not work. I've tried other browsers such as Firefox and a handful of others but they all perform the same.
Every single site I visit now lags and stutters during and after the page has loaded. On Lollipop, I've never encountered lag/stutter doing anything on this phone. I'd usually have 5-10 tabs open and the phone would still fly. After updating to Marshmallow, sites such as XDA, OCN, Reddit, and basically all the sites I usually visit that loaded and performed fine on the previous Lollipop install now lag and stutter very noticeably.
The MOTO X STYLE I've got is the 32gb version bought from Handtec in the U.K, and I'm on o2.
Reading through this thread and many others, it's clear that I'm not the only one experiencing problems with the new update. Just wish Motorola would fix it already. They obv test new versions before release but I just can't understand how they messed this release up so bad. Lollipop was amazing on this phone, how could they screw up Marshmallow so bad??
Click to expand...
Click to collapse
It is frustrating..do Nexus devices also have such update issues?
Could try to contact them at: https://motorola-global-en-uk.custhelp.com/app/mcp/service?g_id=5141&session=LBEOPUDm
Unfortunately "You cannot downgrade to a previous software version after installing this update" according to https://motorola-global-portal.cust...prod_answer_detail/a_id/109124/p/30,6720,9541 (I'm in USA currently on a T-Mobile SIM) so my downloaded update will likely go uninstalled until the update issues are figured out.. Anyone know where the update is downloaded to so I can delete it or how to stop the reminders to install it?
newHere:) said:
Same here...
Browsing via chrome is really laggy!
Try to read some long article on Wikipedia website.
I'm using FireFox instead it for now... no lag there.
There is also a problem with some 4K videos on Youtube!
Try to play this video (make sure you are on 1440p).
Video freeze after about 10 seconds and the audio is running
https://www.youtube.com/watch?v=iNJdPyoqt8U
Click to expand...
Click to collapse
I just noticed this on youtube, and some times even the keybiard lags while using a browser. It justs sucks.
I am also seeing this problem. With MM, Chrome seems to stutter and lag much more on sites with heavier graphics and ads/pop ups.
I don't have this kind of problem, but i did a factory reset as soon as the MM upgrade was over, i think it's always a good idea to do so after a major release. My browsing experience is as smooth as before with facebook website for exemple as i don't use the application.
Nevertheless, I have also experienced troubles with youtube, some video starts with only the sound, i have to relaunch the application to find a correct behaviour.
MyGoul said:
I don't have this kind of problem, but i did a factory reset as soon as the MM upgrade was over, i think it's always a good idea to do so after a major release. My browsing experience is as smooth as before with facebook website for exemple as i don't use the application.
Nevertheless, I have also experienced troubles with youtube, some video starts with only the sound, i have to relaunch the application to find a correct behaviour.
Click to expand...
Click to collapse
Try to load a long article on Wikipedia website and scroll it down...
(by the way, I also did factory reset when I installed MM)
Sent from my XT1575 using XDA Free mobile app
Never had that issue its been the smoothest Android I have ever used. I assume you guys never did factory reset,while its not required you are doing big os upgrade. You guys should try it.
Sent from my XT1575 using Tapatalk
newHere:) said:
Try to load a long article on Wikipedia website and scroll it down...
(by the way, I also did factory reset when I installed MM)
Sent from my XT1575 using XDA Free mobile app
Click to expand...
Click to collapse
I have tried with Staline page on the wiki web site, but even by expending every sections i can browse from top to bottom very fastly. I didn't notice any slowdown.
MyGoul said:
I have tried with Staline page on the wiki web site, but even by expending every sections i can browse from top to bottom very fastly. I didn't notice any slowdown.
Click to expand...
Click to collapse
Tried the page as well.
Definitely froze for me.
I wonder what I did wrong.
I'm rooted with Xposed installed. Maybe it have something to do with this issue..?
Sent from my XT1575 using XDA Free mobile app
Maybe, i'm using the ROM stock, i'm not rooted.
MyGoul said:
Maybe, i'm using the ROM stock, i'm not rooted.
Click to expand...
Click to collapse
I am on stock and not rooted and experiencing the lag and freezing.
sstea said:
I am on stock and not rooted and experiencing the lag and freezing.
Click to expand...
Click to collapse
It's the same hardware with same OS update so why is it affecting users so differently? Is it some software conflict caused by impacts of different apps? I'm assuming MM will prompt users to update their apps specifically for MM (where available)..
I'm resisting installing the update to MM until this is resolved..

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