Is a sim card tied specifically with the phone it comes with? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Say you have two new sprint phones, one white, one black, both s4s. The black one, the card was missing. The white one, the card is there. Could the card from the white one have been put in the black one, activated and on the network, and it work? Is the sim only able to work with the phone it came with, even though you have two of the same model? I asked someone at a sprint store if they charge for a replacement sim and they said no but they don't have any for this phone. They said I'd have to go somewhere else. Too many conflicting stories.

You can use the sim if it is activated yes. I know online when I transferred phones it gave me the option to use the sim I had or the one that came with the new phone.

Yes you can. It costs $50 to replace the sim card..
Sent from my SPH-L720 using Tapatalk 2

I tried using a sim grin a kyocera torque and salesperson helping me, which was in there phone with sprint, trying to get the phone activated, said the sim wasn't compatible. Yes the torque was a lte phone.

daniel4653 said:
Yes you can. It costs $50 to replace the sim card..
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
The thing that makes me so mad about that "option" is it's probably 99.9% profit for sprint for the cost of the card. I would refuse to pay for a card if the phone I bought and wanted didn't come with one new out of the box.

oscarthegrouch said:
The thing that makes me so mad about that "option" is it's probably 99.9% profit for sprint for the cost of the card. I would refuse to pay for a card if the phone I bought and wanted didn't come with one new out of the box.
Click to expand...
Click to collapse
My corp location does not charge for sim cards... Where was this information obtained?
Sent from my HTC One using xda app-developers app

00mred00 said:
My corp location does not charge for sim cards... Where was this information obtained?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Sprint international rep posted it here.

I only asked one corporate store, but I've been reading that some say they charge from 30-50 for them.

oscarthegrouch said:
I only asked one corporate store, but I've been reading that some say they charge from 30-50 for them.
Click to expand...
Click to collapse
I would give some push back on that...sim cards ring at $0 at pos....curious if they are also selling batteries thinking they are padding their acc sales.
Regardless...I will research it
I will also add that I see a number of situations where the sim IS tied to a phone and a number of them where it is tied to the account. For the most part the sim stays with the account UNLESS the new phone has a sim.
Confusing I know. I think Sprint is still trying to figure out the right way to handle the sim/esn set up.
Sent from my SPH-L720 using xda app-developers app

Yeah, it's not like swapping Sims on gsm.
A big problem is the answer you get differs with who you ask. Sounds like training employees isn't universal with some things. One store can say no and not help with a problem. Go to another store, you might be able to get your situation taken care of.

oscarthegrouch said:
Yeah, it's not like swapping Sims on gsm.
A big problem is the answer you get differs with who you ask. Sounds like training employees isn't universal with some things. One store can say no and not help with a problem. Go to another store, you might be able to get your situation taken care of.
Click to expand...
Click to collapse
It is more of an individual work ethic issue...
Sent from my SPH-L720 using xda app-developers app

00mred00 said:
It is more of an individual work ethic issue...
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
That's a shame!

Related

Can I use an actual T-Mobile Sim on Straight Talk?

Please forgive the dumb question but I haven't had a phone with a Sim in years.
After botching a cut job with the straight talk sim to get it to fit, I went and got a micro sim straight from a tmo store.
**Can I call ST and have them activate this Sim on the ST network? Or is there actually something special about the ST Sim?**
I already have all the APN info for ST on the phone since the botched card still kinda functions. The tmo Sim is not linked to any account; They just pulled it out of a drawer and sold it to me.
No, need a ST SIM.
Sent from my Nexus 4 using xda app-developers app
Ajfink said:
No, need a ST SIM.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Damn. OK, thanks!
Can you explain why not? What makes the difference between a Tmobile compatible ST sim and an actual Tmobile sim that can't be overcome with software mods?
Well for one, no one mods the way a sim interacts with the phone.. Also Straight Talk sims supposedly get lower tower priority.
Sent from my Nexus 4 using Tapatalk 2
joshnichols189 said:
Well for one, no one mods the way a sim interacts with the phone.. Also Straight Talk sims supposedly get lower tower priority.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Hmm. Fair enough.
As for the software mods, I guess I was referring more to setting up the access point info. Clearly I don't have much background with sim stuff, so I appreciate the info.
Nah, you can't mod the SIMs or anything. That's outside the scope of most people's technical ability.
Sent from my Nexus 4 using xda app-developers app
Just order a new one, use coupon code SIMSAVE and get the SIM card for free with a month of service purchased.
Might also want to get a microSIM cutter on Amazon it's like 3.90 with PRIME shipping.
mastermind278 said:
Just order a new one, use coupon code SIMSAVE and get the SIM card for free with a month of service purchased.
Might also want to get a microSIM cutter on Amazon it's like 3.90 with PRIME shipping.
Click to expand...
Click to collapse
That's the boat I'm in. One of each is on order and will be here next week.
I was just hoping I could use the Tmo one and not worry about it (and not have wasted the cash).
Thanks again for humoring me guys!
chaosfenix said:
Damn. OK, thanks!
Can you explain why not? What makes the difference between a Tmobile compatible ST sim and an actual Tmobile sim that can't be overcome with software mods?
Click to expand...
Click to collapse
One main reason you can not use anything other than an actual ST SIM, is that your account is based on it's serial number.
Normally ST accounts are based on the serial number of the ST Phone, but since this is BYOD, they use the SIM instead.
You can try to open a ticket on ST facebook and convince the reps your SIM is faulty so they send you a replacement. Else you're gonna have to buy another one.
Hope that helps,
-CC

S4 Best Buy help

I'd like to get the s4 from a best buy location this week but I've got a few questions.
Do they do cross upgrades WITHOUT effecting the other line's sim/phone? I want to use my wife's upgrade but she'll be out of town so we can't have her sim/phone go off?
(I'm asking cuz in the past I had that happen)
If the upgrade date is 5/8,can I do it with best buy on may 1rst like I can at att?
Thanks to any best buy employees or otherwise experts who can help....
artofdesign said:
I'd like to get the s4 from a best buy location this week but I've got a few questions.
Do they do cross upgrades WITHOUT effecting the other line's sim/phone? I want to use my wife's upgrade but she'll be out of town so we can't have her sim/phone go off?
(I'm asking cuz in the past I had that happen)
If the upgrade date is 5/8,can I do it with best buy on may 1rst like I can at att?
Thanks to any best buy employees or otherwise experts who can help....
Click to expand...
Click to collapse
I can answer the first question but not the second, I don't have a clue about upgrade dates and such....
I used an upgrade from another account I manage yesterday and they told me that worst case scenario, the other phone will be deactivated for a second or two while they process the phone onto the account and then off of it, restoring the IMEI that was originally used.... if she has an LTE phone already, it will make the process a whole lot easier since they don't have to add an LTE provision and then remove it
That being said, I thought it was kind of wild they had to do any of that in the first place when I thought they could just process the upgrade as an in-store deal since it wasn't going on that account - they didn't pull out the phone and do a test call on it, so why would they have to activate it in the system for the other number and then remove it? At one time, the guy processing it who I thought I had confidence he knew what was going on turned to me and said "do you by any chance have that other phone available so I can get the IMEI off of it?" Well no, of course I don't, I told you that! You had it in the system before you deactivated it, put it back! haha, oh BBY.....
same here what happened yesterday, im goin to use my dad's
upgrade, since his phone is the galaxy s1, it turns out they deactivated his number(old sim) and they gave me the lte enabled sim, since i told them that i am the one gonna use both the s4 and s3 not my dad, they provided me a regular sim again for my dad but just to call 611 att customer service to transfer again the lte enbled sim to the regular one, such a hassel though, if only i have a simcard adapter that time.
Sent from my SAMSUNG-SGH-I747 using xda premium
Ok so she has an iPhone 5(lte right?) on that line now(the line I will use the upgrade date from.)
So it will go off for a moment and back on? For sure? She'll be so far from a att store that any problems would be a HUGE issue for us.
Please let me know. Thanks for help guys.
From my experience regarding dates, yes. As long as its the first of the eligible month. This was 2 years back when i got the s2 so not exactly sure if policy changed but i doubt it. Radio shack did the same thing.
artofdesign said:
Ok so she has an iPhone 5(lte right?) on that line now(the line I will use the upgrade date from.)
So it will go off for a moment and back on? For sure? She'll be so far from a att store that any problems would be a HUGE issue for us.
Please let me know. Thanks for help guys.
Click to expand...
Click to collapse
The iPhone 5 is an LTE device, you should be good on that end
I sent a text to the number I was upgrading before to warn the person they may be without service momentarily, and then called on my way out of the store, they did not notice any interruption in service, so yes, it's for sure
Questions and help issues go in Q&A
Thread moved
Thanks
FNM
KryptosXLayer2 said:
The iPhone 5 is an LTE device, you should be good on that end
I sent a text to the number I was upgrading before to warn the person they may be without service momentarily, and then called on my way out of the store, they did not notice any interruption in service, so yes, it's for sure
Click to expand...
Click to collapse
Thanks for sharing the details of your experience!!! Good to hear.
kennyglass123 said:
Questions and help issues go in Q&A
Thread moved
Thanks
FNM
Click to expand...
Click to collapse
Sorry, thanks.
...
j510 said:
From my experience regarding dates, yes. As long as its the first of the eligible month. This was 2 years back when i got the s2 so not exactly sure if policy changed but i doubt it. Radio shack did the same thing.
Click to expand...
Click to collapse
This is true of outside vendors like BB still? I know Att could do it but not sure about non att stores.
Best buy mobile employee here. Typically if you are cross upgrading it isn't an issue unless it's an iPhone 5 or an old phone that uses a standard sim card. If they call customer service they can typically make it work without deactivating the old phone, otherwise you would need to get a new sim for the other phone.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Apoyyo said:
Best buy mobile employee here. Typically if you are cross upgrading it isn't an issue unless it's an iPhone 5 or an old phone that uses a standard sim card. If they call customer service they can typically make it work without deactivating the old phone, otherwise you would need to get a new sim for the other phone.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Thanks for chiming in!
But wait, iPhone 5s do cause the trouble I need to avoid? Even with the lte sim in it already?
And what about dates, can you do a 5/8 upgrade on 5/1?
Thanks.
artofdesign said:
Thanks for chiming in!
But wait, iPhone 5s do cause the trouble I need to avoid? Even with the lte sim in it already?
And what about dates, can you do a 5/8 upgrade on 5/1?
Thanks.
Click to expand...
Click to collapse
It is only a problem because they use a nano sim which is only compatible with an iPhone 5. As far as the upgrade date goes, Generally it's not an issue, we just might have to process it over the phone
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Apoyyo said:
It is only a problem because they use a nano sim which is only compatible with an iPhone 5. As far as the upgrade date goes, Generally it's not an issue, we just might have to process it over the phone
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
I appreciate your help.
My issue is my wife with the iPhone 5 will be a a very important trip where she needs the iPhone to work.
So I and she won't have access to the sim to change it out or anything.
Is what I want to do not going to work then?
artofdesign said:
I appreciate your help.
My issue is my wife with the iPhone 5 will be a a very important trip where she needs the iPhone to work.
So I and she won't have access to the sim to change it out or anything.
Is what I want to do not going to work then?
Click to expand...
Click to collapse
There is a good chance that it will work, but there is also the possibility that it doesn't. If we call AT&T to activate over the phone sometimes they are able to move the SIM without having to deactivate it. It will most likely not be an issue, but there is always a slight chance that it would be cut off. When you go to the store make sure you stress that her phone cannot be shut off and ask them if there is any way to do it so that doesn't happen.
Follow up :
I went to a BB mobile store on 5/1.
My *639# said 5/8 for upgrade but she said she could do it no call to Att needed. So she did. All went well. Wife's lte iP5 didn't even turn off(that we noticed).
So cross upgrade went well. Stoked!
Thanks all for help.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

[Q] Am I missing something? Why buy Nexus 4 from anywhere other than Google?

Nexus 4 16GB is about $250 from Google Play. Everywhere else without a contract it is more than $300? Am I missing something? Does the one bought from Google Play work at all the major carriers (AT&T, T-Mobile, Verizon, and the small places like MetroPCS, etc?)
The price drop is recent and T-Mobile at least was trying to gain capital by over pricing the phone. The Play Store version is the exact same as the T-Mobile minus some coding that makes it be seen as a T-Mobile device. It is already unlocked. The one I have was bought from a guy that got it from a store. It works with any SIM I put in. By yours from the Play Store, don't get ripped off!
jjchdc said:
The price drop is recent and T-Mobile at least was trying to gain capital by over pricing the phone. The Play Store version is the exact same as the T-Mobile minus some coding that makes it be seen as a T-Mobile device. It is already unlocked. The one I have was bought from a guy that got it from a store. It works with any SIM I put in. By yours from the Play Store, don't get ripped off!
Click to expand...
Click to collapse
There is zero difference between the T-Mobile Nexus 4 and Play Store Nexus 4. The software and hardware is exactly the same.
Yup just got one from the Google website Cut down the SIM card, put it in and everything work.
Tmobile still want about $435 fire one.
☞Sent from here☜
Also until the price drop it wasn't that much more. $350 vs $428. That's a $78 difference. Or $3.25 a month to make 24 monthly payments on it instead of buying it out right.
Go to any rent to own store and you're paying almost 2x retail.
Now at $250 you would be silly to buy it from T-Mobile. Expect a price change soon, especially when the N5 comes close to launch.
Sent from Custom AOSP + Apollyon
baseballfanz said:
Yup just got one from the Google website Cut down the SIM card, put it in and everything work.
Tmobile still want about $435 fire one.
☞Sent from here☜
Click to expand...
Click to collapse
How exactly did you cut your sim, I tried it with an extra card and I ****** it up
Sent from my Nexus 4 using Tapatalk 2
A lot of people don't know about Google store
Sent from my Nexus 4 using xda app-developers app
Both versions are also sold out in Canada.
Sent from my Nexus 4 using xda app-developers app
Why would you cut the sim card when the micro sim is free at tmobile...? Just stop by and pick up the new one, then activate it online.. That's what I did.
Sent from my Nexus 4 using xda app-developers app
wiswis said:
How exactly did you cut your sim, I tried it with an extra card and I ****** it up
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I just download a template from the internet and cut with a scissor.
joroboyvn said:
Why would you cut the sim card when the micro sim is free at tmobile...? Just stop by and pick up the new one, then activate it online.. That's what I did.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I know its free and I've gotten them before but I get home from work at 9 pm. The phone was for my daughter and she wanted /need it the next day. If I would have fubar the sim card during the process, would head to tmobile in the morning.
☞Sent from here☜
Thank you for all the replies. I'm going to get two of the Nexus 4 and the $30 pre-paid deal with T-Mobile. Some folks said they had trouble activating a Nexus 4 with that deal. Anyone had similar issues?
schwarznavy said:
Thank you for all the replies. I'm going to get two of the Nexus 4 and the $30 pre-paid deal with T-Mobile. Some folks said they had trouble activating a Nexus 4 with that deal. Anyone had similar issues?
Click to expand...
Click to collapse
The phone you are using doesn't matter. There were a large batch of sims a long time ago that had trouble activating with that plan online (and you are suppose to only be able to activate the plan online). But generally it is not an issue. Worst case is you have to spend time on the phone with T-Mobile CSR. Just make sure you get a SIM activation kit, not just a "SIM".

Bought a Verizon PrePaid Moto G Today...

So let me tell you how this went down...
First, I go to a local Best Buy Mobile store to check out the Moto G for my girlfriend. They tell me they can't sell me one in the store until Jan. 9th, but if I purchase one online and choose to pickup in the store, I could get one. So I stand in the store, buy the phone on my GS4, and pick it up at the counter. Weird process, but whatever.
So I bought the phone. The lady at the register assured me that I would be able to use this on her line (which is a contract line). Go to activate it, and find out that it can't be done until the 9th. That's cool, no problem. Once I get home, I find out that the phone will only work on a prepaid line and BestBuy did not inform me of this. I go back up to the store to return it, but they won't take it back because it's opened. Oh, I forgot to mention, the lady at the damn counter was the one who opened it!
So, is there ANY way that I could get this to activate on a contract line without having it activated on a prepaid line for 6 months, or am I screwed? If not, is there a good way to bypass the activation and use it solely as a wifi "tablet" (for my girlfriend's kid)?
If I actually am screwed, anyone want this thing for $80 shipped in the continental US?
That's a lie about it being opened. I have returned prepaid phone there on several occasions. There is something either shady about your story or the person working but something isn't adding up here.
Sent from my XT1034 using XDA Premium 4 mobile app
There is no SIM slot right?
big gulps huh? said:
That's a lie about it being opened. I have returned prepaid phone there on several occasions. There is something either shady about your story or the person working but something isn't adding up here.
Sent from my XT1034 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah, I thought something was fishy about that too. I'm going to try and take it back when someone else is working.
szymgio said:
There is no SIM slot right?
Click to expand...
Click to collapse
Correct, there is no SIM slot.
rngrdanny22 said:
If not, is there a good way to bypass the activation and use it solely as a wifi "tablet" (for my girlfriend's kid)?
Click to expand...
Click to collapse
You can bypass the activation easily, simply hit next 1 time, pull down the notification center, click on the multitasking button and swipe away the activation screen quickly, and boom! You have a $100 iPod touch alternative (which is why I bought it) I recorded a short video to show you, wiped it real quick because I just got it yesterday anyways
Code:
youtu.be/qhphsyRFEy4
rngrdanny22 said:
Yeah, I thought something was fishy about that too. I'm going to try and take it back when someone else is working.
Correct, there is no SIM slot.
Click to expand...
Click to collapse
It doesn't make sense to buy device without SIM slot...
szymgio said:
It doesn't make sense to buy device without SIM slot...
Click to expand...
Click to collapse
Why? CDMA phones have never used SIM slots. It's only with LTE now that Verizon and Sprint have used SIMs in their phones
wws12 said:
Why? CDMA phones have never used SIM slots. It's only with LTE now that Verizon and Sprint have used SIMs in their phones
Click to expand...
Click to collapse
I like to have choice.
uhm it was my impression that with bestbuy you can return prepaid phones opened within 14 days, the part you left out of your story is how long you waited to return the phone!
rngrdanny22 said:
So let me tell you how this went down...
First, I go to a local Best Buy Mobile store to check out the Moto G for my girlfriend. They tell me they can't sell me one in the store until Jan. 9th, but if I purchase one online and choose to pickup in the store, I could get one. So I stand in the store, buy the phone on my GS4, and pick it up at the counter. Weird process, but whatever.
So I bought the phone. The lady at the register assured me that I would be able to use this on her line (which is a contract line). Go to activate it, and find out that it can't be done until the 9th. That's cool, no problem. Once I get home, I find out that the phone will only work on a prepaid line and BestBuy did not inform me of this. I go back up to the store to return it, but they won't take it back because it's opened. Oh, I forgot to mention, the lady at the damn counter was the one who opened it!
So, is there ANY way that I could get this to activate on a contract line without having it activated on a prepaid line for 6 months, or am I screwed? If not, is there a good way to bypass the activation and use it solely as a wifi "tablet" (for my girlfriend's kid)?
If I actually am screwed, anyone want this thing for $80 shipped in the continental US?
Click to expand...
Click to collapse
Nice
skyhawk21 said:
uhm it was my impression that with bestbuy you can return prepaid phones opened within 14 days, the part you left out of your story is how long you waited to return the phone!
Click to expand...
Click to collapse
The Verizon phone has only been available for 3 days. He's no way near the 14 day limit. Love the attitude.
szymgio said:
I like to have choice.
Click to expand...
Click to collapse
Cool story, brah. Nonetheless, I guess you missed the fact that he bought this for his girlfriend who is under contract with Verizon which is a CDMA carrier. You can't buy a GSM phone and use it on a CDMA carrier. The only time one would need a SIM card slot is if you're using it on Sprint or Verizon's LTE network and since this phone doesn't have LTE....
Thanks for the responses guys! I'll try the unlock method later tonight when I have the phone in hand again (girlfriend still has it at the moment).
As for the return policy, I agree with y'all. I probably should be able to take it back, but the lady at the counter seemed like she might have been new or something. I actually tried to take it back about 4 hours later, so way within the 14 day window mentioned earlier.
On a side note, I won't be using the phone either way as I just went ahead and bought a like-new GS3 from a friend that she is going to use (wish I would have known he was selling it PRIOR to all this). If I can use it as a tablet, I'll just let her kid have it, but if not, I'll try and take it back again.
Will keep everyone posted!
keep us posted guy, I might take you up on that offer.
Good luck.
Sent from my SCH-I535 using Tapatalk 2
sicembaylor said:
Cool story, brah. Nonetheless, I guess you missed the fact that he bought this for his girlfriend who is under contract with Verizon which is a CDMA carrier. You can't buy a GSM phone and use it on a CDMA carrier. The only time one would need a SIM card slot is if you're using it on Sprint or Verizon's LTE network and since this phone doesn't have LTE....
Click to expand...
Click to collapse
Can you use this phone with other CDMA carrier?
So I can buy one at best buy at 99 usd and use or not? No need anything like an active line or anything else?
Sent from my Moto G
Lay295 said:
You can bypass the activation easily, simply hit next 1 time, pull down the notification center, click on the multitasking button and swipe away the activation screen quickly, and boom! You have a $100 iPod touch alternative (which is why I bought it) I recorded a short video to show you, wiped it real quick because I just got it yesterday anyways
Code:
youtu.be/qhphsyRFEy4
Click to expand...
Click to collapse
Alejandrissimo said:
So I can buy one at best buy at 99 usd and use or not? No need anything like an active line or anything else?
Sent from my Moto G
Click to expand...
Click to collapse
read post above. I my self haven't bought one yet. buy looks like we can
Sent from my SCH-I535 using Tapatalk 2
Alejandrissimo said:
So I can buy one at best buy at 99 usd and use or not? No need anything like an active line or anything else?
Sent from my Moto G
Click to expand...
Click to collapse
Correct. After being told they didn't have any at my local store I was happy to inform them that they had 8 of them in stock which was very easy to find out online, and a little arguing about whether or not they could sell it yet, as well as a call to their Verizon rep, I finally was able to procure a Moto G without activating it. Hoping to find out this will work immediately with PagePlus.
Good news everyone, I was able to bypass the activation screen and unlock the phone for "tablet" use (using the methods mentioned in this thread). After playing with the phone for a little while, I gotta say, I actually like the thing! While we won't be using this as a phone, I will probably keep it to use as a MP3 player for the house.
I played around with the features a little and the only real disappointment that I saw was the camera. Maybe I'm use to the 13MP on the GS4, but the picture quality just didn't seem very good. Better than my girlfriend's old iPhone 4, but lacking nonetheless.
Willieumm said:
Correct. After being told they didn't have any at my local store I was happy to inform them that they had 8 of them in stock which was very easy to find out online, and a little arguing about whether or not they could sell it yet, as well as a call to their Verizon rep, I finally was able to procure a Moto G without activating it. Hoping to find out this will work immediately with PagePlus.
Click to expand...
Click to collapse
Let me know how that works out. I tried and the pageplus rep said that the phone was unable to work, and it needed to be 'unlocked.' I wonder if I just got someone who didn't know what to do.
I returned my Verizon prepaid moto g today to BB. I did not have any issues. They did check to see if it had been activated. They turned the phone on and seeing the activate wizard appear turned it off. They only thing I didn't get back was the $0.70 for a 911 fee.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

[Q][New Verizon Activation]

Has anyone activated the MXP as a new Verizon contract? I have read thorough the post and have seen mostly people that have already had Verizon contracts and just put that Sim in the MXP.
Sent from my SCH-R530U using Tapatalk
I'm wondering the same having only used GSM phones. So far I'm using my AT&T SIM but believe Verizon has better coverage in my area (western CT).
On their site I started here (scroll down) with the 'I'm not with Verizon' button, then chose 'I have my own device' on the popup and got to a page I can't directly link that asks for my device ID/IMEI, and then tells me "The phone associated with the Device ID you entered is not compatible with the Verizon Wireless network."
I would like the 3 GB $45/mo plan and am assuming that's with no contract and should be available for the Moto XPE, right? I can go to a store but I'd like to know the facts first to avoid getting derailed by unknowledgeable/uncooperative staff, though I'd prefer doing it online if I can get past the phone ID barrier. Maybe they'll update their approved phones soon but I'd like to shift over before the 20th when my current month ends with AT&T. Should I try calling them and has anyone done that successfully?
Dahenjo1 said:
I'm wondering the same having only used GSM phones. So far I'm using my AT&T SIM but believe Verizon has better coverage in my area (western CT).
On their site I started here (scroll down) with the 'I'm not with Verizon' button, then chose 'I have my own device' on the popup and got to a page I can't directly link that asks for my device ID/IMEI, and then tells me "The phone associated with the Device ID you entered is not compatible with the Verizon Wireless network."
I would like the 3 GB $45/mo plan and am assuming that's with no contract and should be available for the Moto XPE, right? I can go to a store but I'd like to know the facts first to avoid getting derailed by unknowledgeable/uncooperative staff, though I'd prefer doing it online if I can get past the phone ID barrier. Maybe they'll update their approved phones soon but I'd like to shift over before the 20th when my current month ends with AT&T. Should I try calling them and has anyone done that successfully?
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Yeah. I am thinking we have to take it to the store and have it activated. Tell me how it goes and what you decide.
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I called the number on the website and got a sales associate who also took my IMEI and said it's not currently 'registered' (the word he used) on Verizon, so I can't get a new account using it. He couldn't/wouldn't give any clear idea on if/when it will be but did say the new plans are no-contract now. My guess is a store will tell us the same thing, so won't bother unless we hear of success stories from others and how they did it.
Dahenjo1 said:
I called the number on the website and got a sales associate who also took my IMEI and said it's not currently 'registered' (the word he used) on Verizon, so I can't get a new account using it. He couldn't/wouldn't give any clear idea on if/when it will be but did say the new plans are no-contract now. My guess is a store will tell us the same thing, so won't bother unless we hear of success stories from others and how they did it.
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Someone on motorola forums wrote to activate without entering any IMEI number,because system will show that IMEI is not in their system.
I wonder if buying a prepaid Verizon Sim then using that to open a normal Verizon.
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Orion116 said:
I wonder if buying a prepaid Verizon Sim then using that to open a normal Verizon.
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Or simply buy a regular sim card for htc m9 on ebay or wherever and then chat with them or call and ask them to activate without device,tell them you are using non-vzw device which works just fine on Verizon,or some people had success at corporate stores with managers activating,or if you have a good premium retailer try that as well.
Need an imei of a device that takes a nano sim that is allowed on VZW network. I wasn't making a new account but I needed the nano sim. Wife's device (galaxy s6)is on the account and had the VZW rep use her device imei to issue me a simcard. Works perfect.
patt2k said:
Or simply buy a regular sim card for htc m9 on ebay or wherever and then chat with them or call and ask them to activate without device,tell them you are using non-vzw device which works just fine on Verizon,or some people had success at corporate stores with managers activating,or if you have a good premium retailer try that as well.
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Yeah it all depends on the tech I think. I have heard of all kinds of stories about the "techs", lol
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NoFear1183 said:
Need an imei of a device that takes a nano sim that is allowed on VZW network. I wasn't making a new account but I needed the nano sim. Wife's device (galaxy s6)is on the account and had the VZW rep use her device imei to issue me a simcard. Works perfect.
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This is why I think using a prepaid Sim might work, because since is under Verizon's BYOD, Bring Your Own Device, that they will allow it to be activated. I am then wondering if I then ask for a normal contract if it would be simpler.
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What a pain in the @$$ all this seems... If Verizon isn't doing contracts what do they care? We are still paying for there service... I don't get how what phone you will use on it matters? I am planning to go back to Verizon but I don't want to deal with this when I do. Grr
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Tfast500 said:
What a pain in the @$$ all this seems... If Verizon isn't doing contracts what do they care? We are still paying for there service... I don't get how what phone you will use on it matters? I am planning to go back to Verizon but I don't want to deal with this when I do. Grr
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I am now thinking if the device is purchased directly for Motorola then it will active on Verizon but if it is bought else where then it is an issue.
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Bump
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Orion116 said:
I am now thinking if the device is purchased directly for Motorola then it will active on Verizon but if it is bought else where then it is an issue.
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There's only 3 places to buy from: Motorola, Amazon and Best Buy. If you're buying from Best Buy, they can activate it for you. I believe with Amazon, you would have to go to your carrier just like if you bought from Motorola.
Pretty irritating
I bought the prepaid sim pack yesterday & spent an hour and a half on the phone with them and can't get it activated. Does anyone know what to do? Apparently the device isn't in the system according to the techs I spoke with even though you can enter it in the device compatibility and it says it is

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