[Q] Phone with No Sound :( - Galaxy S 4 Q&A, Help & Troubleshooting

My S4 is behaving weird today.
There's NO notification sound for my SMS, Whatsapp, Email and even phone ring tone. I tried calling out but couldn't hear the other party. I plug in the ear phone and also hear nothing...... Tried the Music Player and no sound to the speaker too.
I've rebooted the phone and everything goes back to normal.... for 2-3 minutes only. Then it's all NO sound again.
I suspect that it could be a software problem rather than hardware (since there's sound after I reboot but only for 2-3 minutes).
Anyone experience problem like this before and how do you solve it ?

What rom and which s4 you are using?
Sent using GT-i9505~

Mine in a GT-I9505 on I9505DXUBMEA
override182 said:
What rom and which s4 you are using?
Sent using GT-i9505~
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Related

Problem with my speaker.

During phone calls my speaker fluctuates between being barely audible and a normal volume. Is there a solution to this or is my speaker dying?
Have you replaced the screen or ever opened your phone?
Sent from my Liberty using XDA App
Yes I have, but I haven't really taken it off since I rooted the phone. This problem has only been happening within the month
one time bump hoping there are some answers
I have the same problem, i have to connect my bluetooth or hadsfree to receive a call... it´s impossible to understand what the other side is saying... some times i hear a lot of bass...
i´ve tried to use the HAC, but it only lowers the frequency when it happens... the sound still goes and comes
Should i replace the earpiece?

[Q] sound leaking with Headset

Anyone has noticed sound leaking?? it happen when i hear music with headset then suddenly there is incoming sms and then the sound is leaking out for a while till the sms notification sound ends then the music come normal state again, is that fixable?? thanks
dnee said:
Anyone has noticed sound leaking?? it happen when i hear music with headset then suddenly there is incoming sms and then the sound is leaking out for a while till the sms notification sound ends then the music come normal state again, is that fixable?? thanks
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Click to collapse
I noticed that when I was still using a stock ROM, im currently using the stock tweaked which is found on the development section, its like a static or white noise on or before a sound is played via the headphone jack. Its pretty annoying, my galaxy note also had the same problem.
EarlZ said:
I noticed that when I was still using a stock ROM, im currently using the stock tweaked which is found on the development section, its like a static or white noise on or before a sound is played via the headphone jack. Its pretty annoying, my galaxy note also had the same problem.
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Click to collapse
so if i upgrade to non stock ROM this problem will go away ?? lil bit annoying
dnee said:
so if i upgrade to non stock ROM this problem will go away ?? lil bit annoying
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It fixed it on my end, I dont know if it will fix it on your end though.. Im also surprised no review site covered this, though Im not really particular with sound.
EarlZ said:
It fixed it on my end, I dont know if it will fix it on your end though.. Im also surprised no review site covered this, though Im not really particular with sound.
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oh ok thanks for ur answer i already find some fixes just when u wanna listen music trough headset switch to silent mode and the problem gone
dnee said:
Anyone has noticed sound leaking?? it happen when i hear music with headset then suddenly there is incoming sms and then the sound is leaking out for a while till the sms notification sound ends then the music come normal state again, is that fixable?? thanks
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Click to collapse
leaking? i think that is a feature of the phone to notify you of any incoming sms/phonecalls/emails/etc..
this is NOT a bug, and of course if you put your phone into silent mode this will not happen
Didnt he mean the static sound that we can some times hear via the headset out when say tapping something on the screen or even by just browsing the gallery coz thats how I understood it lol!
TeeeJaay said:
leaking? i think that is a feature of the phone to notify you of any incoming sms/phonecalls/emails/etc..
this is NOT a bug, and of course if you put your phone into silent mode this will not happen
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hmm well you try it yourself if this not only happen in my tab your's will also happen so basically when you put the headset in all sound supposed to be in your headset... but in my case the notification sound will not play on headset but instead leaking out with the sound of music that i played (in my scenario i put headset to listen music )

Popping sounds on calls and low microphone issues

On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.
Nuxtux said:
On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.
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hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear
Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app
Nuxtux said:
Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app
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Standard 'is this a hardware problem?' test:
1. If you are on a custom ROM, flash completely back to stock and retest.
2. If you are already on stock, backup all your data and factory reset. Even better, completely wipe the phone and re-install stock and retest.
3. If the issue still occurs, the issue is most likely with the hardware. If the issue no longer occurs, then it was a software problem.
4. If I understand this reply correctly, you have already received a replacement device and the issue still occurs. In this case, you happen to be very unlucky.
As for the Nexus 4 in general, I can only speak anecdotally. I don't have the issue on the seven Nexus 4 devices I've tested: two of my own, three from coworkers/friends who also own the device, and two test devices.
antonakist said:
hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear
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Since the issue only happens during Skype calls and not while using the standard calling function, I would blame this issue on VOIP quality: either your latency is high, Skype is having quality issues, or some combination of the two. I have issues with Skype call quality on both my phone and my PC, and the issues are largely to do with Skype throttling the call bandwidth.
what about my mic issue the sounds very low. is there a way to change the gain on the microphone? I always use my phone by calling 1 of my friends I'm placing the phone beside my desk as I speak with them they can't hear me with this new phone they were able to perfectly hear me with the galaxy Nexus.
Sent from my Nexus 4 using xda app-developers app
No advice?

[Q] No sound while calling/receiving calls

Hey guys,
So I got a problem - I can't hear a thing while calling/receiving calls and the other side of the line can't hear what I'm saying as well. The phone was taken care of and didn't crash, so that was unexpected. Feels like a software problem, because both mics don't work. Other than that the phone is functioning properly, music is playing etc.
Did anybody have such a problem or anybody suspects where the problem is?
Thanks
meestic said:
Hey guys,
So I got a problem - I can't hear a thing while calling/receiving calls and the other side of the line can't hear what I'm saying as well. The phone was taken care of and didn't crash, so that was unexpected. Feels like a software problem, because both mics don't work. Other than that the phone is functioning properly, music is playing etc.
Did anybody have such a problem or anybody suspects where the problem is?
Thanks
Click to expand...
Click to collapse
Try flashing latest radio and bootloader.
meestic said:
Hey guys,
So I got a problem - I can't hear a thing while calling/receiving calls and the other side of the line can't hear what I'm saying as well. The phone was taken care of and didn't crash, so that was unexpected. Feels like a software problem, because both mics don't work. Other than that the phone is functioning properly, music is playing etc.
Did anybody have such a problem or anybody suspects where the problem is?
Thanks
Click to expand...
Click to collapse
Yep. You definitely need to update the baseband radio.
Sent from my Nexus 4 using Tapatalk 2

Galaxy S7 Edge Gold No Sound

I am facing a problem with my new Galaxy S7 Edge gold where the sound suddenly disappears. (up to 5 times a day)
No Sound at all (notification, earphones , phone ringing, even if i answer the phone i cant hear a thing)
When i close all apps it goes back to normal (yet there is no specific app that when i close it by itself would solve the problem)
Have anyone faced such problem ? should i replace the phone on the warranty although its not a physical problem ?
Please HELP!
If this happened to me and Its not rooted, I wouldnt think twice getting it exchanged.
Did you turn up the volume
Sent from my Star-Tac
FinVortex said:
I am facing a problem with my new Galaxy S7 Edge gold where the sound suddenly disappears. (up to 5 times a day)
No Sound at all (notification, earphones , phone ringing, even if i answer the phone i cant hear a thing)
When i close all apps it goes back to normal (yet there is no specific app that when i close it by itself would solve the problem)
Have anyone faced such problem ? should i replace the phone on the warranty although its not a physical problem ?
Please HELP!
Click to expand...
Click to collapse
Here the same problem i have the S7 edge version. The last day's i lost all my sounds from ringing the phone till music the clock alarm. When i started the phone up again it's gone but for how long tihis is the third time in two day's. I put the latest rom on my phone now from Engeland. But on the forum's i see this problem more times. I hope there will be a solution.
I had this happem to me for the first time last night. Did a reboot and my sound came back. So far it has been working fine.. just hoping that it stays this way.
Sent from my SM-T710 using Tapatalk
Having same issue. A reboot fixes it. I noticed that it only happens after a single app I use. In this case a certain game. It is only that app that mutes the sound on the phone. Doesnt happen at any other time. I dont play the game often so its not a big deal for me. No issues with sound otherwise. I have the Gold (FD) version.
johnjohn2014 said:
Having same issue. A reboot fixes it. I noticed that it only happens after a single app I use. In this case a certain game. It is only that app that mutes the sound on the phone. Doesnt happen at any other time. I dont play the game often so its not a big deal for me. No issues with sound otherwise. I have the Gold (FD) version.
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Okay i was not thinking about that yesterday i have the problem 4 times. But here it's not from a game. So i have to look what is the problem. But this is not good for a phone from almost €800 edge. I looking also to another forums there also problems but till now no solutions.. Also i take the last new rom on Sammobile
johnjohn2014 said:
Having same issue. A reboot fixes it. I noticed that it only happens after a single app I use. In this case a certain game. It is only that app that mutes the sound on the phone. Doesnt happen at any other time. I dont play the game often so its not a big deal for me. No issues with sound otherwise. I have the Gold (FD) version.
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Click to collapse
Same issue here, with the F version. I have a certain game that won't release control on the sound. If I already have music playing when I start the game, it keeps going, but once the music app stops for long enough to give up the speaker, the game gloms on, and has to be manually killed to enable anything else to grab the sound. Works against headphones or speakers.
I theorize that this is Game Center related, since my s6 with 6.0.1 and the very same game does NOT have this issue.
big_adventure said:
Same issue here, with the F version. I have a certain game that won't release control on the sound. If I already have music playing when I start the game, it keeps going, but once the music app stops for long enough to give up the speaker, the game gloms on, and has to be manually killed to enable anything else to grab the sound. Works against headphones or speakers.
I theorize that this is Game Center related, since my s6 with 6.0.1 and the very same game does NOT have this issue.
Click to expand...
Click to collapse
On what game you have the problem? To me it's real racing3
FinVortex said:
I am facing a problem with my new Galaxy S7 Edge gold where the sound suddenly disappears. (up to 5 times a day)
No Sound at all (notification, earphones , phone ringing, even if i answer the phone i cant hear a thing)
When i close all apps it goes back to normal (yet there is no specific app that when i close it by itself would solve the problem)
Have anyone faced such problem ? should i replace the phone on the warranty although its not a physical problem ?
Please HELP!
Click to expand...
Click to collapse
switched it off and on . I mean reboot
tania247260 said:
switched it off and on . I mean reboot
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Yes that's working but not the solution.
leonlfm said:
On what game you have the problem? To me it's real racing3
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Click to collapse
Dokkan Battle - the funny thing to me is that I have both BGM and effect sounds OFF.
in my case i found out that a game on my phone called "Diamond Dash" is causing this issue. and it never happened to me again after uninstalling it.
but from what you guys say i see that the Galaxy S7 Edge is facing the same problem with some other games too
hope they will find a fix soon.
I had the same problem until I flashed a different Stock Firmware (Build G935FXXU1APC8)... No problems since thankfully
AnOnYmOuS2006 said:
I had the same problem until I flashed a different Stock Firmware (Build G935FXXU1APC8)... No problems since thankfully
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I do this to but for me the problen is still there with the new firmware. I have it wit real racing 3 but sometimes i lost all the sounds and somethimes not. Very strange, but i was already 1 time to late on my work because i not here the alarm. So the problem is that i not thust my phone on this moment.
My problem is when I have silence on I still hear notifications so I use Do not disturb. I think I've had other sounds issues but I restart my phone every morning so maybe that helps.
sweets55 said:
My problem is when I have silence on I still hear notifications so I use Do not disturb. I think I've had other sounds issues but I restart my phone every morning so maybe that helps.
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I have the problem on different times on the day, one moment i hear the phone ringin . The other moment everything is silent. So when i put my alarm sometimes it's working and the other i not hear anything. So i not thrust it.
Same problem but this fixed it
tania247260 said:
switched it off and on . I mean reboot
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I lose sound too- however i plug in a headset jack and i can hear sound in the headset. Then i unplug it and the sounf comes back out of the phone... problem solved mine. Hope it does yours too.
AirborneJM said:
I lose sound too- however i plug in a headset jack and i can hear sound in the headset. Then i unplug it and the sounf comes back out of the phone... problem solved mine. Hope it does yours too.
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Thanks when my sound is disappear again i gonna try this to with my headphone.:good:
leonlfm said:
On what game you have the problem? To me it's real racing3
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I have also noticed same after having played Real Racing 3 through the game tool.
Hope this issue will solved in a new update.
Will make a test and see if it continues to happen after playing.
Let's keep updated.

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