S4 i9500 self shutdown issues - Galaxy S 4 Q&A, Help & Troubleshooting

Hey guys , I've already searched the boards for this and there were a few people posting about this issue aswell but they've stopped posting for about a week now...
I am having an i9500 (octa core version) and running United Arab Emirates 2013 June 4.2.2 I9500XXUBMEA I9500OJVBMEA firmware (stock , no root) , frequently when the phone is locked it will shut down on it's own and I have to keep the power button held a bit longer than usual for it to start (like 20 seconds) , I do not want to root it because the company I bought it from is not that...good....so I am very afraid of sending it to their service department , please , any info/suggestions would be greatly appreciated

RTudoRR said:
Hey guys , I've already searched the boards for this and there were a few people posting about this issue aswell but they've stopped posting for about a week now...
I am having an i9500 (octa core version) and running United Arab Emirates 2013 June 4.2.2 I9500XXUBMEA I9500OJVBMEAfirmware (stock , no root) , frequently when the phone is locked it will shut down on it's own and I have to keep the power button held a bit longer than usual for it to start (like 20 seconds) , I do not want to root it because the company I bought it from is not that...good....so I am very afraid of sending it to their service department , please , any info/suggestions would be greatly appreciated
Click to expand...
Click to collapse
Can u reset the device and see if this issue is solved
Some more option u can try is close all running app after using it by pressing home button and use 3rd option
See if that helps
Sent from my GT-I9500 using xda premium

123hiten said:
Can u reset the device and see if this issue is solved
Some more option u can try is close all running app after using it by pressing home button and use 3rd option
See if that helps
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
Hey mate ! Thanks for the reply , I tried reseting to factory settings , wiping cache and flashing other firmwares , different firmwares cause different issues like screen freezes , crashes etc. This one just makes the s4 turn off sometimes while being locked.
It's not from any apps as long as it's nothing stock related ( I do use S Health and the likes )

RTudoRR said:
Hey mate ! Thanks for the reply , I tried reseting to factory settings , wiping cache and flashing other firmwares , different firmwares cause different issues like screen freezes , crashes etc. This one just makes the s4 turn off sometimes while being locked.
It's not from any apps as long as it's nothing stock related ( I do use S Health and the likes )
Click to expand...
Click to collapse
Well cant say what is causing the issue actually but u flash a stock firmware indian one get it from sammobile.com
and after u flash the firmware reset the device install nothing and see whats the result

123hiten said:
Well cant say what is causing the issue actually but u flash a stock firmware indian one get it from sammobile.com
and after u flash the firmware reset the device install nothing and see whats the result
Click to expand...
Click to collapse
What is the purpose of installing a firmware and then resetting the device ? I've never reset after I flashed a firmware I think

I have found a way to reproduce this!
It happens MOSTLY when I unplug it from the usb cord and lock it (by pressing the button ) after leaving it locked for 5 minutes 'ish
Any help guys ? please , I don't want to have to send it to the shop where they'll keep it for 2-3 weeks...
EDIT : Also I wanted to ask , did I void my warranty by flashing firmwares for the i9500 from sammobile.com ? (I did no rooting , only stock firmwares)

RTudoRR said:
What is the purpose of installing a firmware and then resetting the device ? I've never reset after I flashed a firmware I think
Click to expand...
Click to collapse
B4 this new update u must be having a old update and after u flashing a new update also all the data remains same in the phone and that the main reason you are having this issue
If u reset the device all the file folders apps will be reset to work with new update u will not regret if u do this trust me
And don't worry if u have only flashed stock firmware u are safe with warranty
Sent from my GT-I9500 using xda premium
---------- Post added at 08:12 AM ---------- Previous post was at 08:09 AM ----------
RTudoRR said:
I have found a way to reproduce this!
It happens MOSTLY when I unplug it from the usb cord and lock it (by pressing the button ) after leaving it locked for 5 minutes 'ish
Any help guys ? please , I don't want to have to send it to the shop where they'll keep it for 2-3 weeks...
EDIT : Also I wanted to ask , did I void my warranty by flashing firmwares for the i9500 from sammobile.com ? (I did no rooting , only stock firmwares)
Click to expand...
Click to collapse
I m sure u had no issues b4 the update of rebooting etc must have started after the update isn't?
Sent from my GT-I9500 using xda premium

123hiten said:
B4 this new update u must be having a old update and after u flashing a new update also all the data remains same in the phone and that the main reason you are having this issue
If u reset the device all the file folders apps will be reset to work with new update u will not regret if u do this trust me
And don't worry if u have only flashed stock firmware u are safe with warranty
Sent from my GT-I9500 using xda premium
---------- Post added at 08:12 AM ---------- Previous post was at 08:09 AM ----------
I m sure u had no issues b4 the update of rebooting etc must have started after the update isn't?
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
I don't know ! I didn't have time to test it , I bought it from the store and the update notification was up to asking to be installed when I got home so I went ahead and updated it....I don't even know what my original software firmware was =/

I was able to re-create it and uploaded to youtube , here's a quick vid of it in action

Last/Only bump I guess =/

RTudoRR said:
I was able to re-create it and uploaded to youtube , here's a quick vid of it in action
Click to expand...
Click to collapse
I had the similar issue on my note 2 after installing a MIUI rom which was posted and in that case the moment i click LOCK button it used to get stuck / powerr off
and the issue was later solved by flashing a rescue firmware.. was something related to kernal which caused that issue
Does not matter which firmware u had b4 u can still flash 2 /3 diffrnt firmware which are stock and do reset after flashing u will get rid of this issue for sure
And if that also does not wrk then there myte be a hardware issue i hope thats not the case

I think I need some help , I've sent it to the service and the guy told me the fact that the phone freezes and reboots itself on it's own a few times a day is "normal" lol , what the hell? He said he'll fix the shutdown issue but the freezing+rebooting will have to be with me until newer firmwares get released

RTudoRR said:
I think I need some help , I've sent it to the service and the guy told me the fact that the phone freezes and reboots itself on it's own a few times a day is "normal" lol , what the hell? He said he'll fix the shutdown issue but the freezing+rebooting will have to be with me until newer firmwares get released
Click to expand...
Click to collapse
I have the same i9500 running the same Emirates firmware and I'm at 90% percent sure that your battery's serial number starts by "BD.." these batteries are swollen and one of the symptoms of having a defective battery is the random reboot loops like the one's you're having. I happen to have a drfective battery on my i9500 baught from the United Emirates however I live in Tunisia and Samsjng refused to replace it for free saying that the warranty isn't international... So can you tell us what did you do?

Related

I think its time to create an official warning about upgrading using Kies

Over the past week I have helped 3 people that have had there phones messed up by the updating process of Kies. Thankfully they was all recoverable, but I actually think it won't be long before we see bricks using this software;+( So be careful guys, use Odin whenever you can
[email protected]
Sent from my Samsung Galactic Crusader S II
I update using Kies and it went fine, don't have any other software on my laptop.
How do you mind explaining ?
Gavin.csy said:
I update using Kies and it went fine, don't have any other software on my laptop.
How do you mind explaining ?
Click to expand...
Click to collapse
Well its been kicking phones out mid flash, if this happens while flashing the radio segment, its a dead phone:/
If you check intratechs thread in the dev section it will show you a better and safer method through Odin. Plus you will have the advantages of getting roms earlier sometimes
[email protected]
Sent from my Samsung Galactic Crusader S II
JupiterdroidXDA said:
Well its been kicking phones out mid flash, if this happens while flashing the radio segment, its a dead phone:/
If you check intratechs thread in the dev section it will show you a better and safer method through Odin. Plus you will have the advantages of getting roms earlier sometimes
[email protected]
Sent from my Samsung Galactic Crusader S II
Click to expand...
Click to collapse
are we talking about unnoficial flashes or official flashes? if it bricks with kies wont samsung be forced to replace my bricked phone?
typical "user error"
TheWarKeeper said:
are we talking about unnoficial flashes or official flashes? if it bricks with kies wont samsung be forced to replace my bricked phone?
Click to expand...
Click to collapse
Yes they have in the past on SGS 1 or at least fixed the phone FOC .
Plus a bricked phone is very rare on SGS flash stock rom through Odin cures 99% .
Dead radio just flash a new Modem through Odin .
jje
JJEgan said:
Yes they have in the past on SGS 1 or at least fixed the phone FOC .
Plus a bricked phone is very rare on SGS flash stock rom through Odin cures 99% .
Dead radio just flash a new Modem through Odin .
jje
Click to expand...
Click to collapse
ok thanks for the info
JJEgan said:
Yes they have in the past on SGS 1 or at least fixed the phone FOC .
Plus a bricked phone is very rare on SGS flash stock rom through Odin cures 99% .
Dead radio just flash a new Modem through Odin .
jje
Click to expand...
Click to collapse
If the radio has been partially flashed and stopped mid flash i think that corrupts the baseband with no return. I remember that the only real way to brick a Nexus was to stop the flash process while the baseband was being wrote to.
And yes samsung would be obliged to give you a new phone or repair the damage caused if Kies is the culprit
Yeh kies is not very good, I've had many time outs.
If you are worried about flashing via odin don't be you can get official Rom to flash via odin.
They are Roms that Samsung has releases .
Read the simple instructions and flash via odin, once you do it one you will see how easy it is
Sent from my GT-I9100 using XDA Premium App
Random mate but where did you go on twitter? Lol
Sent from my GT-I9100 using XDA Premium App
I can't help but wondering how on earth someone manages to mess up a Kies update?
Unless they are running some custom rom/kernel...or somehow have a running process that interferes with kies during the update.
I have never had a problem updating through kies from official firmware.
So I am a bit puzzled when I hear this...
Yes, thanks a lot for creating this thread. Kies has been suffering in the firmware upgrade issue for a long time now. It is time for solving the issue with sincere urgency.
SHAME ON SAMSUNG.
Regards.
Yeah u r right,,,kies dont even work anymore,,,whenever i try to update,it just download the firmware and just before the flashing process a message pop up saying "FirmwareUpdate has been stopped",,,its damn irritating,,,i guess it doesnt work on Win 7...
But i wanted to ask something for a while,,,i see some people here are just "obsessed" with flashing firmwares and roms now and then ,,,,i wonder that isnt it a bit tiring to install all those apps again and again,,i mean i know google restores ur apps,,,but what about those which are ummm cracked?? (i kinda have alot of cracked games i bought only a few)...
Atleast with a Kies update all ur apps remain secure...
jimbiye said:
I can't help but wondering how on earth someone manages to mess up a Kies update?
Unless they are running some custom rom/kernel...or somehow have a running process that interferes with kies during the update.
I have never had a problem updating through kies from official firmware.
So I am a bit puzzled when I hear this...
Click to expand...
Click to collapse
Kies from day one has been unreliable for a number of reasons mostly not user problems .
For starters its driver setup and use has always been poor .
Its connection setup is not robust likewise its failure to recover from broken downloads .
Kies in a nutshell does not recover from errors and is error prone even for the most advanced users .
jje
guitarmafia said:
Yeah u r right,,,kies dont even work anymore,,,whenever i try to update,it just download the firmware and just before the flashing process a message pop up saying "FirmwareUpdate has been stopped",,,its damn irritating,,,i guess it doesnt work on Win 7...
But i wanted to ask something for a while,,,i see some people here are just "obsessed" with flashing firmwares and roms now and then ,,,,i wonder that isnt it a bit tiring to install all those apps again and again,,i mean i know google restores ur apps,,,but what about those which are ummm cracked?? (i kinda have alot of cracked games i bought only a few)...
Atleast with a Kies update all ur apps remain secure...
Click to expand...
Click to collapse
As we on XDA support the Devs and do not rip them off we do not have cracked software .
jje
jimbiye said:
I can't help but wondering how on earth someone manages to mess up a Kies update?
Unless they are running some custom rom/kernel...or somehow have a running process that interferes with kies during the update.
I have never had a problem updating through kies from official firmware.
So I am a bit puzzled when I hear this...
Click to expand...
Click to collapse
It's just a matter of bad luck. It can happen, and maybe it'll happen to you one day. You can't always blame this on the user. Like for example, there's a power blackout in the middle of a flash and your computer suddenly turns off. Nothing you can do about it, yet you're screwed.
Kies is like that, it's a not a completely safe piece of sofware. Even flashing the bios on a computer isn't. Thing is, Odin allows you to flash official firmwares and is generally safer. There's no real reason to prefer Kies over Odin.
on your phone, go Setting:
About phone --> Software update -->Check for update
that got my phone updated to KF4(1st try).. tired with kies but no luck(2-3 hrs+ many dl errors)
Guitarfreak26 said:
Random mate but where did you go on twitter? Lol
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Hi mate,
Yeah i was under the cosh at uni and soooo busy, deleted my profile on here too, only just reactivated...
At the time i was dicing between turning to the dark side so i thought i would not need my XDA account anymore
JupiterdroidXDA said:
Hi mate,
Yeah i was under the cosh at uni and soooo busy, deleted my profile on here too, only just reactivated...
At the time i was dicing between turning to the dark side so i thought i would not need my XDA account anymore
Click to expand...
Click to collapse
Glad you didnt! Galaxy2 is a great device
JupiterdroidXDA said:
At the time i was dicing between turning to the dark side so i thought i would not need my XDA account anymore
Click to expand...
Click to collapse
I can smell the apple all over you

Galaxy S4 Constant Reboots!!!

Hi all, I have had my galaxy s4 I9500 for 4 weeks now and running completely on stock rom I9500UBUAMDK. Only recently I have been having problems with the phone rebooting 3-4 times a day in my pocket! This is getting very frustrating and need an urgent fix! I have already factory reset the phone and there's no warranty as I purchased my phone online and unlocked. If anyone else is having the same problem or could give me advice, please share. Thanks!
There is a known problem , with too many apps open, and when camera is launched, the phone will reboot.
sunish said:
There is a known problem , with too many apps open, and when camera is launched, the phone will reboot.
Click to expand...
Click to collapse
Thanks for the reply, and yes i've had reboot problems when camera app is opened, however my phone is rebooting 3-4 times a day without doing anything
B3AstLyBLitZ said:
Hi all, I have had my galaxy s4 I9500 for 4 weeks now and running completely on stock rom I9500UBUAMDK. Only recently I have been having problems with the phone rebooting 3-4 times a day in my pocket! This is getting very frustrating and need an urgent fix! I have already factory reset the phone and there's no warranty as I purchased my phone online and unlocked. If anyone else is having the same problem or could give me advice, please share. Thanks!
Click to expand...
Click to collapse
there is a new update which u can install and will have no issue at all
get the firmware from below link for ur unlocked i9500 and flash using ODIN
http://samsung-updates.com/device/?id=GT-I9500
Note after flashing the new firmware do a complete reset from ur device and u ll have all the issues gone
123hiten said:
there is a new update which u can install and will have no issue at all
get the firmware from below link for ur unlocked i9500 and flash using ODIN
http://samsung-updates.com/device/?id=GT-I9500
Note after flashing the new firmware do a complete reset from ur device and u ll have all the issues gone
Click to expand...
Click to collapse
Thanks for the advice, sorry I'm a bit confused if I need root to install this new firmware?
B3AstLyBLitZ said:
Thanks for the advice, sorry I'm a bit confused if I need root to install this new firmware?
Click to expand...
Click to collapse
No u dont have to root to install this update just get the firmware use odin 3.07 / 04 and flash it

[Q] Please help my GT-i9500 Stuck on SAMSUNG logo? :(

Hi, very bad today, Yesterday i rooted my S4 with CF Auto-root and all going fine and i rooted my phone also fine...
just now today, when i shutdown and turn on my phone, its stuck on Samsung bootanimation...
i am really sad, when i take off my battery and put it again and go to download mode first
and again take of battery and re-insert it and turn on, it boot-up.
but when i turn off and turn on its completely stuck at Samsung bootanimation.
so i decided to install the official firmware for my country size approx 1.5gb via ODIN
and all went well i flash it via PDA and do all fine now, i even can't boot up after the Samsung logo
even after going to download mode:crying::crying::crying:
in download mode its showing
CURRENT BINARY:Samsung Official
SYSTEM STATUS:CUSTOM
please help i am stuck at Samsung logo.
this device is new. and i am very afraid.
i am very noob to samsung.
please please help me!
95mediatech said:
Hi, very bad today, Yesterday i rooted my S4 with CF Auto-root and all going fine and i rooted my phone also fine...
just now today, when i shutdown and turn on my phone, its stuck on Samsung bootanimation...
i am really sad, when i take off my battery and put it again and go to download mode first
and again take of battery and re-insert it and turn on, it boot-up.
but when i turn off and turn on its completely stuck at Samsung bootanimation.
so i decided to install the official firmware for my country size approx 1.5gb via ODIN
and all went well i flash it via PDA and do all fine now, i even can't boot up after the Samsung logo
even after going to download mode:crying::crying::crying:
in download mode its showing
CURRENT BINARY:Samsung Official
SYSTEM STATUS:CUSTOM
please help i am stuck at Samsung logo.
this device is new. and i am very afraid.
i am very noob to samsung.
please please help me!
Click to expand...
Click to collapse
Just wipe cache from stock recovery / if req also reset and reboot will work
95mediatech said:
Hi, very bad today, Yesterday i rooted my S4 with CF Auto-root and all going fine and i rooted my phone also fine...
just now today, when i shutdown and turn on my phone, its stuck on Samsung bootanimation...
i am really sad, when i take off my battery and put it again and go to download mode first
and again take of battery and re-insert it and turn on, it boot-up.
but when i turn off and turn on its completely stuck at Samsung bootanimation.
so i decided to install the official firmware for my country size approx 1.5gb via ODIN
and all went well i flash it via PDA and do all fine now, i even can't boot up after the Samsung logo
even after going to download mode:crying::crying::crying:
in download mode its showing
CURRENT BINARY:Samsung Official
SYSTEM STATUS:CUSTOM
please help i am stuck at Samsung logo.
this device is new. and i am very afraid.
i am very noob to samsung.
please please help me!
Click to expand...
Click to collapse
OK, first dont be panic. Be calm.
Please provide link or PDA version here.
I think you have installed different location PDA.
Explain your self better.
@123hiten: buddy, but system status is still custom. I think he has plugged out the mobile before installation fully.
Disturbed™ said:
OK, first dont be panic. Be calm.
Please provide link or PDA version here.
I think you have installed different location PDA.
Explain your self better.
@123hiten: buddy, but system status is still custom. I think he has plugged out the mobile before installation fully.
Click to expand...
Click to collapse
Yes buddy i know actually he was talking to me on PM since a while and was writing the entire way there however he created a thread in the time i could reply so i wrote here in shortcut
and ya he is back with his device..
Disturbed™ said:
OK, first dont be panic. Be calm.
Please provide link or PDA version here.
I think you have installed different location PDA.
Explain your self better.
@123hiten: buddy, but system status is still custom. I think he has plugged out the mobile before installation fully.
Click to expand...
Click to collapse
Yup I used odin 3.07 and flashed from pda...
I downloaded for my country Malaysia.
No... I unplugged after the green color comes from odin and it says successful and there's exit button.
Hopefully my device now running ... from a great instruction by 123hiten... I revived my S4.
Lost my root and now system status are official.
I will root tomorrow...
And friend what cause sudden boot loop?
I am underclocked my S4 that time to 1ghz
123hiten said:
Yes buddy i know actually he was talking to me on PM since a while and was writing the entire way there however he created a thread in the time i could reply so i wrote here in shortcut
and ya he is back with his device..
Click to expand...
Click to collapse
Thanks mate! I would cry if you didn't replied my PM.
that time lol.
I actually even didn't know there's recovery
by pressing Vol.up+home+power. Thats showcasing
how bad is me
95mediatech said:
Thanks mate! I would cry if you didn't replied my PM.
that time lol.
I actually even didn't know there's recovery
by pressing Vol.up+home+power. Thats showcasing
how bad is me
Click to expand...
Click to collapse
That is fine my friend just a matter of time there are many things I too donno and take my other expert help
And ya i also can't say exactly what cud have caused bootloop may be some bad files £ apps etc
It won't be under clocking as u did stock flash and was stuck so device was trying to boot in new os u installed
May be something u removed after rooting could have caused boot loop
Sent from my GT-I9500 using xda premium
123hiten said:
That is fine my friend just a matter of time there are many things I too donno and take my other expert help
And ya i also can't say exactly what cud have caused bootloop may be some bad files £ apps etc
It won't be under clocking as u did stock flash and was stuck so device was trying to boot in new os u installed
May be something u removed after rooting could have caused boot loop
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
Yes, mate! I actually using no bloatware app to
Remove those many apps that actually safe to remove
But the boot loop when we turn off the phone ourselves
and when turn it back, it stuck seems no way to pass samsung logo. Maybe I underclocked the phone and it causing the phone to fail to boot past?? I am right or not
95mediatech said:
Yes, mate! I actually using no bloatware app to
Remove those many apps that actually safe to remove
But the boot loop when we turn off the phone ourselves
and when turn it back, it stuck seems no way to pass samsung logo. Maybe I underclocked the phone and it causing the phone to fail to boot past?? I am right or not
Click to expand...
Click to collapse
Ya could be multiple reason here on after rooting use a rom which has no Bloatware hopefully that wont give u any boot loops and underclock after a stable kernel is available so u can avoid may issues
Sent from my GT-I9500 using xda premium
123hiten said:
Ya could be multiple reason here on after rooting use a rom which has no Bloatware hopefully that wont give u any boot loops and underclock after a stable kernel is available so u can avoid may issues
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
Thanks for your advice mate!
How about boot loader in gti9500?
we need to unlock it before flashing kernel...
95mediatech said:
Thanks for your advice mate!
How about boot loader in gti9500?
we need to unlock it before flashing kernel...
Click to expand...
Click to collapse
No you don't have to its already unlocked
Unlike sony
Just flash a kernel with all the feature u need and done
Infact there is a kernel with all that feature called perseus but still on alpha and some bugs are there have to wait for some more days that will be one of the best kernel
Sent from my GT-I9500 using xda premium
123hiten said:
No you don't have to its already unlocked
Unlike sony
Just flash a kernel with all the feature u need and done
Infact there is a kernel with all that feature called perseus but still on alpha and some bugs are there have to wait for some more days that will be one of the best kernel
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
Ohh thanks, I will be patient no problem good news
That Samsung phones are comes with unlocked
boot loader, very good
Yeah its pretty hard to modify Sony you need to
unlock bootloader first before using other kernels
That process caused my little old device hard brick one time.
and thats why I am afraid with my new S4 although they are different device
95mediatech said:
Ohh thanks, I will be patient no problem good news
That Samsung phones are comes with unlocked
boot loader, very good
Yeah its pretty hard to modify Sony you need to
unlock bootloader first before using other kernels
That process caused my little old device hard brick one time.
and thats why I am afraid with my new S4 although they are different device
Click to expand...
Click to collapse
Ya samsung has international versions with unlocked bootloaders not all
And ya have used few sony and htc too much process for bootloader unlocking
Sent from my GT-I9500 using xda premium
123hiten said:
Ya samsung has international versions with unlocked bootloaders not all
And ya have used few sony and htc too much process for bootloader unlocking
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
Yeah, very hard process, but I hope its easy in my S4 since it was factory unlocked
and I can install whatever with confidence. .
because now I know the basic how to use odin
And flash and use recovery.
Thanks for your help for teaching me.
It's there's any case of possible hard brick in S4?
95mediatech said:
Yeah, very hard process, but I hope its easy in my S4 since it was factory unlocked
and I can install whatever with confidence. .
because now I know the basic how to use odin
And flash and use recovery.
Thanks for your help for teaching me.
It's there's any case of possible hard brick in S4?
Click to expand...
Click to collapse
Chances are almost nil or 1 % if u do all properly and use what is made for i9500 I mean ur device
And ya keeping EFS backup is very important have that after u root next time
Sent from my GT-I9500 using xda premium
123hiten said:
Chances are almost nil or 1 % if u do all properly and use what is made for i9500 I mean ur device
And ya keeping EFS backup is very important have that after u root next time
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
Yeah, but actually what EFS Backup means?
95mediatech said:
Yeah, but actually what EFS Backup means?
Click to expand...
Click to collapse
EFS Backup contains imei details etc
Incase by flashing something wrong or bad if u loose imei etc this will help u get that back
Sent from my GT-I9500 using xda premium
123hiten said:
EFS Backup contains imei details etc
Incase by flashing something wrong or bad if u loose imei etc this will help u get that back
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
Yeah, thanks mate I will research for more.
First of all I need to root again.
Thanks.
Bootloops are mainly caused by system files interfering with each others which cause instability and/or crash at the boot sequence. :good:
efs backup
http://forum.xda-developers.com/showthread.php?p=41559366
Help i9500
I got same problem you have with your S4 please help me for the solution you have found Thanks my email is [email protected]
---------- Post added at 01:51 AM ---------- Previous post was at 01:47 AM ----------
95mediatech said:
Hi, very bad today, Yesterday i rooted my S4 with CF Auto-root and all going fine and i rooted my phone also fine...
just now today, when i shutdown and turn on my phone, its stuck on Samsung bootanimation...
i am really sad, when i take off my battery and put it again and go to download mode first
and again take of battery and re-insert it and turn on, it boot-up.
but when i turn off and turn on its completely stuck at Samsung bootanimation.
so i decided to install the official firmware for my country size approx 1.5gb via ODIN
and all went well i flash it via PDA and do all fine now, i even can't boot up after the Samsung logo
even after going to download mode:crying::crying::crying:
in download mode its showing
CURRENT BINARY:Samsung Official
SYSTEM STATUS:CUSTOM
please help i am stuck at Samsung logo.
this device is new. and i am very afraid.
i am very noob to samsung.
please please help me!
Click to expand...
Click to collapse
Hi, The you find the solution because i have the same problem, please help me

Problem with my new galaxy s4 freezing and rebooting

Hi all
I just bought a new galaxy s4 since the first start the screen freeze and the device reboot it self, I didn't install any app on it, I didn't even finish configuring the device, I was able to finish first startup configuration after 15 time of freezing and rebooting on me at different steps or times, I did hard reset and I downloaded the latest software update, nothing seems to fix it
I'm sure it's a software issue since I tested it's hardware
can anyone help me with a possible solution to that problem ?!?!?!
EngASM said:
Hi all
I just bought a new galaxy s4 since the first start the screen freeze and the device reboot it self, I didn't install any app on it, I didn't even finish configuring the device, I was able to finish first startup configuration after 15 time of freezing and rebooting on me at different steps or times, I did hard reset and I downloaded the latest software update, nothing seems to fix it
I'm sure it's a software issue since I tested it's hardware
can anyone help me with a possible solution to that problem ?!?!?!
Click to expand...
Click to collapse
Which firmware are you in?
try to flash a MGA firmware using odin and then reset the device from ur setting and all should be fine
For firmware see my signature it has a link
.
123hiten said:
Which firmware are you in?
try to flash a MGA firmware using odin and then reset the device from ur setting and all should be fine
For firmware see my signature it has a link
.
Click to expand...
Click to collapse
That would avoid the warranty wouldn't it ?!?!
No flashing firmware doesn't void warranty.
Sent from my GT-I9505 using xda premium
gee2012 said:
No flashing firmware doesn't void warranty.
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
so if I flashed this room
http://www.hotfile.com/dl/237225103/ac00952/I9500XXUBMG9_I9500OJVBMG9_KSA.zip.html
using odin
that would solve the problem and doesn't avoid warranty?!
EngASM said:
so if I flashed this room
http://www.hotfile.com/dl/237225103/ac00952/I9500XXUBMG9_I9500OJVBMG9_KSA.zip.html
using odin
that would solve the problem and doesn't avoid warranty?!
Click to expand...
Click to collapse
nope, you should be fine.
im4eversmart said:
nope, you should be fine.
Click to expand...
Click to collapse
isn't there any other link than the Hotfile link to download the firmware !!
EngASM said:
isn't there any other link than the Hotfile link to download the firmware !!
Click to expand...
Click to collapse
No, takes about 1,5 hrs to download unless you get a premium hotfile acccount.
Get it exchanged.. I cant remember a time where I purchased and started rebooting on its own that quickly.
I have the same problem. Phone freezes then restarts around 15 times a day. Help !
PS :I'm still on official software. I tried reflashing its official firmware via odin and the problem persists.
zahix said:
I have the same problem. Phone freezes then restarts around 15 times a day. Help !
PS :I'm still on official software. I tried reflashing its official firmware via odin and the problem persists.
Click to expand...
Click to collapse
did you try to wipe data and cache??
I'm pretty sure you both have a hardware issue. Freezing and rebootung sounds like probs with the CPU. As the problem where since first start, there sholdn't be a hindering getting it exchanged...
I agree. If it's happening straight out of the box send it back for replacement. Seems like hardware fault to me.
Sent from my GT-I9000 using XDA Premium HD app
samersh72 said:
did you try to wipe data and cache??
Click to expand...
Click to collapse
Yes I tried to wipe data and cache multiple times.
I bought it from a store 2 months ago and I don't think they offer warranty like Samsung stores. I will try to tell the seller that the phone has manufacturing defect and maybe he would replace it .
zahix said:
I have the same problem. Phone freezes then restarts around 15 times a day. Help !
Click to expand...
Click to collapse
Same thing. This is a replacement for the first phone that suddenly died (didn't power on anymore). First one before it died, worked flawlessly. I didn't reboot it for weeks. This new one reboots 10 times a day on it own.
gee2012 said:
No, takes about 1,5 hrs to download unless you get a premium hotfile acccount.
Click to expand...
Click to collapse
U are wrong. HOTFILE is offline and TERAFILE.CO is online
---------- Post added at 01:52 AM ---------- Previous post was at 01:50 AM ----------
EngASM said:
so if I flashed this room
http://www.hotfile.com/dl/237225103/ac00952/I9500XXUBMG9_I9500OJVBMG9_KSA.zip.html
using odin
that would solve the problem and doesn't avoid warranty?!
Click to expand...
Click to collapse
If u need any firmware pls:
1. Tell me model of phone (i9500, i9505)
2. If is branded or no to one phone company
3. Android 4.2.2 or 4.3
4. Where are u from?
If you get random reboots the phone freezes up without no reason and while booting the phone it hangs on the samsung logo get your Battery exchanged asap.
Samsung acknowledged to have shipped a bad series of batteries serial starting with BD
you can exchange them under waranty
other symptoms you can encounter is that the phone is rebooting during incomming calls/sms and a huge battery drain before reboot you are at 80% after you only have 20% or less left
you can also check if the battery is swells up.
replace this battery asap because it can explode and for your sake I hope this does not happen to you and especially when the phone is in one pf the pockets of your pants (have to be carefull for your childsupport )
goodluck

[Q] i9505 Almost Dead

Hi all
I bought a new samsung S4 i9505 ---without guaranty---
2 days ago the device started restarting and the sound goes dead and there can't be anything to make the device produce any sound neither from the front speaker nor from the main speaker nor even the headphones !!
I did a hard reset and voila -or i thought so- the device finally worked fine completely , until after about an hour when it started freaking out and not responding and the sound went dead again , restarting the device only sent it to a boot loop !
Finally today i installed a complete system using ODIN and it worked fine again for only an hour and then it went to the boot loop
I plugged the phone to the charger and powered it on and it worked smoothly but with no sound at all again :X
So can any guy help me sort this problem out please
Thanks in advance
you mean you bought a used samsung s4 with no warranty? and this is a wrong thread. it should be moved to q&a forum
No , it is new just without warranty
ryanperez said:
you mean you bought a used samsung s4 with no warranty? and this is a wrong thread. it should be moved to q&a forum
Click to expand...
Click to collapse
raoufn1984 said:
No , it is new just without warranty
Click to expand...
Click to collapse
Stores usually offer warranty.
So there's something odd at the middle.
Maybe you bought it from some dealer on the street..and those usually never sell you anything good.
Well the store did give me a warranty but only for software issues , and he said this must be a hardware issue.
So is this true ?
GDReaper said:
Stores usually offer warranty.
So there's something odd at the middle.
Maybe you bought it from some dealer on the street..and those usually never sell you anything good.
Click to expand...
Click to collapse
raoufn1984 said:
Well the store did give me a warranty but only for software issues , and he said this must be a hardware issue.
So is this true ?
Click to expand...
Click to collapse
When did you buy it actually buy it?
I am in turkey , and i bought it from a small mobile shop
Anyway , is there a way to fix it ?
GDReaper said:
When did you buy it actually buy it?
Click to expand...
Click to collapse
flash with odin using pit file
raoufn1984 said:
I am in turkey , and i bought it from a small mobile shop
Anyway , is there a way to fix it ?
Click to expand...
Click to collapse
I asked WHEN, not WHERE.
When is time related. Where is location related.
Also, warranties usually are all-rounders. Meaning they offer service to software and hardware related issues.
So why did they offer only software?
Anyway. If it is hardware related then there is nothing you can do, except to change the parts.
LOL
My bad , i read it like where , and was like what difference does it make where i got it , my mistake
anyway as i said it is not a big firm or anything like that is just a small shop only providing software warranties
and as i said in the first post i got it about a month ago
i will try flashing with pit file
thanks for the advice
GDReaper said:
I asked WHEN, not WHERE.
When is time related. Where is location related.
Also, warranties usually are all-rounders. Meaning they offer service to software and hardware related issues.
So why did they offer only software?
Anyway. If it is hardware related then there is nothing you can do, except to change the parts.
Click to expand...
Click to collapse
raoufn1984 said:
LOL
My bad , i read it like where , and was like what difference does it make where i got it , my mistake
anyway as i said it is not a big firm or anything like that is just a small shop only providing software warranties
and as i said in the first post i got it about a month ago
i will try flashing with pit file
thanks for the advice
Click to expand...
Click to collapse
Didn't see that info
Anyway. What I am trying to say is that maybe they knew about the phone having issues and that's why they offered only software warranty (A bit paranoic, I know)
once the phone boots up try dialing *#0*# and let us know how that goes. This MAY be a kernel issue. happens when they probably have given you an S4 with a different model number, with a different firmware flashed. (sometimes i9505 vs. i9515 due to different chips) What is the model number shown in the download mode? i9505? And Knox Status?
The service tests all OK except both speaker tests
The download mode shows i9505
i don't know what this Knox is
TheAwesomeBit said:
once the phone boots up try dialing *#0*# and let us know how that goes. This MAY be a kernel issue. happens when they probably have given you an S4 with a different model number, with a different firmware flashed. (sometimes i9505 vs. i9515 due to different chips) What is the model number shown in the download mode? i9505? And Knox Status?
Click to expand...
Click to collapse
raoufn1984 said:
The service tests all OK except both speaker tests
The download mode shows i9505
i don't know what this Knox is
Click to expand...
Click to collapse
So your bootloader doesnt say anything about knox? What version of android are you running?
KNOX cernerl lock : 0x0
KNOX warranty void: 0x1
i was on latest jellybean , tried flashing it with odin and the problem didn't go away
tried lollipop and it is just the same
when i turn the phone on it gives the booting sound hangs about a min or tow boots up , sometimes doesn't even complete booting, sometimes the sound stays functional for a few mins then stops sometimes it instantly after the boot stops
could it be some minor issue like battery malfunction maybe ?
or is it a big issue ?
i don't want to take it to samsung and pay the fix if i can fix it my self because i am not good at turkish and they speak so little english that i will not be able to make them understand the problem
TheAwesomeBit said:
So your bootloader doesnt say anything about knox? What version of android are you running?
Click to expand...
Click to collapse
raoufn1984 said:
KNOX cernerl lock : 0x0
KNOX warranty void: 0x1
i was on latest jellybean , tried flashing it with odin and the problem didn't go away
tried lollipop and it is just the same
when i turn the phone on it gives the booting sound hangs about a min or tow boots up , sometimes doesn't even complete booting, sometimes the sound stays functional for a few mins then stops sometimes it instantly after the boot stops
could it be some minor issue like battery malfunction maybe ?
or is it a big issue ?
i don't want to take it to samsung and pay the fix if i can fix it my self because i am not good at turkish and they speak so little english that i will not be able to make them understand the problem
Click to expand...
Click to collapse
did u try wiping and flashing a custom rom?
No , only using odin with original firmwares
TheAwesomeBit said:
did u try wiping and flashing a custom rom?
Click to expand...
Click to collapse
raoufn1984 said:
No , only using odin with original firmwares
Click to expand...
Click to collapse
try installing a custom rom. be sure to wipe and reset.
just tried a custom rom and had the same issue
TheAwesomeBit said:
try installing a custom rom. be sure to wipe and reset.
Click to expand...
Click to collapse
raoufn1984 said:
just tried a custom rom and had the same issue
Click to expand...
Click to collapse
oh, then i have no idea bro. visit a service centre, and dont explain them much, just ask them to check the speaker. make sure to go with a stock rom

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