[Q] Email with exchange on S4 folder sync issues? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Not sure if this is a Android 4.2.2 issue or a Samsung issue. I setup the standard email app on the phone with my work exchange email account. Calendar, tasks and everything works well. The problem I've noticed with the email is that it really only sync's the "inbox". I have a lot of subfolders that does not get sync'd unless I do it manually. I can't see to figure out how to sync everything and/or show all new messages.
The email on my old HTC EVO 4G LTE would show new messages in a single "aggregate" folder and that was using the standard Android email client. I have a license for Touchdown but like the built in Android calendar app better and would prefer to use it if I could.

Click on your email and go to settings.... Then click whatever email your trying to adjust... From there click more settings and then folder sync settings.... Then click on each folder and you can change how often they update....
Your welcome
Sent from my galaxy s4

jbryan817 said:
Click on your email and go to settings.... Then click whatever email your trying to adjust... From there click more settings and then folder sync settings.... Then click on each folder and you can change how often they update....
Your welcome
Sent from my galaxy s4
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That doesn't do what I need it to. I still have to go to each folder to check for messages individually. Seems the email client on the last version of Android would let you "view all" in a single aggregate folder.

Same Problem
cahiatt said:
That doesn't do what I need it to. I still have to go to each folder to check for messages individually. Seems the email client on the last version of Android would let you "view all" in a single aggregate folder.
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This is a unique post because the mail version from the HTC EVO 3D did a nice job of not only putting everything in that combined folder, but also made it simple to check all the folders you want to check. Very frustrating issue.
I was wondering if we could install that maill app on this phone, but I can't even find the apk.
the other issue is that was under ICS vs Jelly Bean.

Has anyone come up with a good alternative or work around for this issue? I would love to have a combined email view for all or selected email subfolders. The HTC One did this very well. I haven't found a mail app that does this either though.

Yes, id like to know if anyone found a solution too!!
My exchange account has sub folders within the inbox folder, but email client on S4 will only show me inbox folder emails. Have to go into each individual sub folder to check their messages, which is a pain considering i have a subfolder for all emails from my manager
---------- Post added at 07:22 PM ---------- Previous post was at 07:02 PM ----------
Yes, id like to know if anyone found a solution too!!
My exchange account has sub folders within the inbox folder, but email client on S4 will only show me inbox folder emails. Have to go into each individual sub folder to check their messages, which is a pain considering i have a subfolder for all emails from my manager

Any progress here? Run our own business, and use exchange 2010..We really need to be able to see all our subfolders under inbox.
Thanks in advance

Related

Email tab - no subfolders?

Hello,
I made relationship with my Exchange 2007 Server. My inbox contains few subfolders. I set it in WMDC to sync. When I'm in old message viewer I can change folders and see all messages. But at Email tab at HTC Sense I see only main folder (inbox). Is it possible to set it, that will show emails from inbox and other subfolders?
Regards
Leszek
legrooch said:
Hello,
I made relationship with my Exchange 2007 Server. My inbox contains few subfolders. I set it in WMDC to sync. When I'm in old message viewer I can change folders and see all messages. But at Email tab at HTC Sense I see only main folder (inbox). Is it possible to set it, that will show emails from inbox and other subfolders?
Regards
Leszek
Click to expand...
Click to collapse
I don't believe there's a way to do this. I have the same issue myself, but it doesn't bother me so much. I just click on "Inbox" and then use the dropdown to select whatever folder I'm after.
A bit of a pain, but not too annoying.
Thanks for an answer
I'm fogetting to look into messaging. Just tab
Ok, maybe someone will find fix to that, beacuse it shouldn't be a problem to stream all messages into one virtual container.
Thanks for an answer.

Gmail sent mail sync problem solved

So I've been having a few issue with gmail and it not syncing with the sent mail folder. There's been a few posts on here, but I thought I'd start a new one for a 'new' solution for those that may still be having issues. I solved it mostly through help from wacky.banana (many thanks) and a bit of good fortune.
Anyway I was following advice on here that once I'd set up my googlemail account on my HD2 only inbox was synced as default, so you need to go into menu from the inbox folder>tools>manage folders and tick the box for sent mail. What I've just noticed is that when you click manage folders and it takes you to the screen with the different folders with the check boxes, it says "sent items" rather than "sent mail". I've been ticking this assuming it was my "sent mail" folder, and so only been getting mail sent using the HD2, and not been able to access older sent mail, nor does it sync with sent mail from my PC.
What I accidently found this morning was that in the manage folders page, if you expand google mail by pressing the box with + in it you will now get a folder saying "sent mail". Tick this box and everything works ok. To some of you on here this might seem totally obvious, but to those of us new to winmo it's not, and I though some of you might have been doing the same as me
My only gripe with it now is that when you go to the sent mail folder you can't catagorise it by recipient, so everthing comes up with my name/email address. Does anyone know if there's some way you can get it to sort via recipient name?

HTC email & exchange folders

I tried to search but could not find anything.
On my exchange email, I've got multiple folders and emails are sent to the different folders directly.
In HTC email program, I can look at other folders and see unread email there but I can't see unread emails (and get notifications) across all folders, except of course if I missed a configuration?
That's the way it works. If you've got rules to move mails to Exchange folders you won't get new mail notifications. Same thin happens if you use Outlook as the email client, you won't get any notification for mails that got to folders.
What bugs me is that if you hit menu->folders then the unread count isn't shown there - unless I'm missing something
fredfox_uk said:
That's the way it works. If you've got rules to move mails to Exchange folders you won't get new mail notifications.
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I also am trying to figure this out. I basically want the ability to receive and be notified of all emails including all subfolders. Regarding Fed's comment, I agree that's how it's supposed to work, but in Outlook you can set a rule to display a notification. In my Outlook I set that as the top most rule for all incoming email so I get a notification no mater what rule runs. Even my BBerry allowed me to select folders that were also monitored and hence a notification and email were recieved. HTC however doesn't seem to have an option to do this. It actually sounds like you guys are getting a step further. If I select menu --> folders I see the folders, but not the email within the folders. Anyone know how to setup notifications and receive email for subfolders in exchange on the HTC?
I want to add that before I used Touchdown and touchdown can show emails from all selected folders.
Are follow-ups working for you (mine are auto-flagged in outlook)?
For info, I've asked the question to HTC. Good news, they replied.
Bad news...
There is no setting for notifications on new mails in servers specifiaclly, If you are using a Windows Mobile based phone you can set these folders to be synchronized and on new mails in these folders you should get a notification upon new mails. On our Android based devices there is sadly enough no way to do this.

[Q] HTC Mail IMAP folder deleted message transfer

I am currently using default HTC mail app, and I really like it all in all.
Currently it's set up with two IMAP accounts, each on different server.
I am having issues with one of them.
While my private one works great, the issue that I have with work one is that when I delete msg from Inbox it disappears from everywhere.
So if I check phones Trash folder only msgs from my private one are there, my work ones have disappeared into thin air.
I opened another test account on my work email server and the behavior is the same.
Did any1 have the same issue, or maybe has an idea how to fix this?
I see no place to set up IMAP folders on HTC Mail app.
iPhone had great configuration options when it came to folder organization.
Also, K9 and Improved Mail handle deleting emails off that account with no problem...it shows up in their internal own Trash folder.
I like the look of HTC Mail very much, that's why I don't want to switch...

4.4 Email syncs too much! (Exchange)

In previous version of Android the email app would sync ONLY your contacts from exchange. In 4.4 it also syncs your history or "autocomplete" entries. So now I have like 1200 contacts when previoulsy I had maybe 75. Its incredibly annoying when trying to find someone in the list. I know that I can customize which contacts show but I need my exchange contacts to show and they are lumped in with the other ones so there really isnt an option.
Anyone know of a way to not sync the history entries?
EDIT: I figured out that what it is doing is syncing the "Suggested Contacts" folder. I do want and need this folder when using my actual Outlook but dont want it syncing to my phone
WoodroweBones said:
In previous version of Android the email app would sync ONLY your contacts from exchange. In 4.4 it also syncs your history or "autocomplete" entries. So now I have like 1200 contacts when previoulsy I had maybe 75. Its incredibly annoying when trying to find someone in the list. I know that I can customize which contacts show but I need my exchange contacts to show and they are lumped in with the other ones so there really isnt an option.
Anyone know of a way to not sync the history entries?
EDIT: I figured out that what it is doing is syncing the "Suggested Contacts" folder. I do want and need this folder when using my actual Outlook but dont want it syncing to my phone
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In "Customize" uncheck "Suggested Contacts" folder and you might want to create folders (e.g., friends, family, mistresses) and classify them into each folder and then check the boxes that you want to appear.
taodan said:
In "Customize" uncheck "Suggested Contacts" folder and you might want to create folders (e.g., friends, family, mistresses) and classify them into each folder and then check the boxes that you want to appear.
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As I mentioned in the original post there is no "Suggested Contacts" under customize. The only option for my exchange account is "All Contacts" which includes the Suggested Contacts.

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