I have installed the letest version of Kies (Kies_1.5.1.10071_32). When I try to link the phone to pc in Samsung Kies mode there is no reaction from the pc.
If I connect in Mass storage mode I can see 2 drives in windows explorer.
I have Un-installed Kies, rebooted and re-installed.
I have removed the drivers that were installed and retried.
I tried to contact Samsung support. Their response was:
1. De-install.
2. Reboot
3. Remove USB drivers.
4. Install Kies.
5. Re-check by connect.
when advised this did not work and that I had tried on another computer with same results I was told that there was a 'configuration problem'
They do NOT support configuration problems.
I said that problem appears to be that no drivers is being loaded that is compatible. Their response was 'we do not support'
They said could try format pc hard drive and reload Windows then hard reset phone.
Can any one help.
I am running Windows 7 Home Premium
PC is Samsung laptop R580. (yes I know but still not supported).
In advance of any help I thank you.
I had a similar issues earlier. My SGS would ay it was going into Kies mode then flash back to the home screen, then back to kies mode. This was both on my Win 7 and XP PCs.
I had to use Odin to totally reinstall the firmware.
MotoBorg said:
I have installed the letest version of Kies (Kies_1.5.1.10071_32). When I try to link the phone to pc in Samsung Kies mode there is no reaction from the pc.
If I connect in Mass storage mode I can see 2 drives in windows explorer.
I have Un-installed Kies, rebooted and re-installed.
I have removed the drivers that were installed and retried.
I tried to contact Samsung support. Their response was:
1. De-install.
2. Reboot
3. Remove USB drivers.
4. Install Kies.
5. Re-check by connect.
when advised this did not work and that I had tried on another computer with same results I was told that there was a 'configuration problem'
They do NOT support configuration problems.
I said that problem appears to be that no drivers is being loaded that is compatible. Their response was 'we do not support'
They said could try format pc hard drive and reload Windows then hard reset phone.
Can any one help.
I am running Windows 7 Home Premium
PC is Samsung laptop R580. (yes I know but still not supported).
In advance of any help I thank you.
Click to expand...
Click to collapse
Is your W7 x64 or x32?
This topic should be made sticky. I had the same problem too.
I have noticed on some other sites that people seem to say that a previous version of Kies may work. Does any one have access to previous versions.
One site suggested version 1.5.1.10056.
Sorry forgot that part. It is 32 bit.
In case it helps list of apps installed, other than standard: (But do not think any will interfer as I am on the 'idle' or home screen after close all.
# Advanced Task
# Air Control
# Bump
# ES File Explorer
# Jewels
# Klaxon
# Labyrinth
# MeteorLite
# Motris
# Setting Profiles Full
# Smooth Calendar
# System
# tCalendar
# Tower Raiders
# Tricorder
# TV Guide UK Pro
# Unit Converter
# UNO
Any help greatfully received - Many thanks to rkantos and chrisduffer for quick updates.
If I find anything else out will post here. Some one else is always having the same problem. If I can ever help I always share my experience and solutions.
Thanks.
Same issue here. Formatting my PC didn't solve the issue (I needed to do it anyway, thankfully).
Are you using a different launcher perhaps? Make sure you have touchwiz set as the default launcher or kies will not connect to the phone.
Have just found a message on the Samsung community site.
The pertinent message is:
Hi,
At the moment there is a connectivity issue between the phone and the software.The software will only pick up the memory card,if using one, but not the phone memory.The issue has been raised to the headoffice and a resolution is expected soon in the regard.
Click to expand...
Click to collapse
This is dated 21/6/2010
link to page is:
http://forumuk.samsungmobile.com/PostsList.aspx?ForumPostID=200454
The only apps installed are per above. I found that the installed launcher (touch-wiz) works ok for me and am happy with it. (well someone has to )
Any further advice?
connection to keis can be easily fixed
I had this problem too. It was caused because only in idle mode of the Samsung home rancher can keis connect. You may have installed a different launcher. Try the following:
Put use to keis mode in settings
download home switcher from the market
run home switcher an set touchwiz as default home
Reboot phone (task killing other launchers don't work for me.)
make you phone is in the home screen - press home to get there
now connect the cable with keis running on pc
sync everything you need to
In future I suggest you move all contact to Google so they sync over the air and you'll no longer need keis. crappy software!
Tried suggested by ryukent and did not seem to work for me.
I have now decided to give up on Kies and use alternate software.
# Google for contacts
# Use MTP mode for devise management.
# Sync music with MediaMonkey
Where did you get that version of kies? From samsung-firmware-webs.com?
I think that's not an official release and It seems that it has connection issues.
Kies tells me the latest version is 1.5.1.10062
according to the website it's 1.5.1.10071_32
download-link at the samsung apps (http://www.samsungapps.com/about/onPc.as): http://img.samsungapps.com/support/Kies_1.5.1.10071_32.exe
emelie said:
according to the website it's 1.5.1.10071_32
download-link at the samsung apps (http://www.samsungapps.com/about/onPc.as): http://img.samsungapps.com/support/Kies_1.5.1.10071_32.exe
Click to expand...
Click to collapse
Strange then why does Kies not find the update like it usually does?!? Those with connection issues I would still give the older version a shot.
Quick Question, I'm in the US, but using the Euro SGS. When installing kies, I should select UK instead of US, correct? Or does it not matter?
INeedYourHelp said:
Quick Question, I'm in the US, but using the Euro SGS. When installing kies, I should select UK instead of US, correct? Or does it not matter?
Click to expand...
Click to collapse
Doesn't matter. Kies "location" is basically for installing of Samsung Apps as it displays apps for your region only. However, since there are no apps from Samsung (other than the default already on the phone) it doesn't matter.
I chose UK on desktop and US on laptop if u were wondering...no difference (that i can tell at least)
..i suggest you skip kies.. not a good application at the moment.
..what I do is to extract the installer and copy the USB driver from my temp folder in windows 7.
..install the driver and you are set.. your phone will be detected.. you can now use drag and drop method or 3rd part application to transfer media or applications to your phone.
..as per "ryukent", make sure you have the TW Launcher set as default and use Home Switcher.. very useful app.
..and if your issue is something where your phone is not detected even if you have TouchWiz enabled and the phone is always trying to connect but never successful.. it might be the time to perform a "format" on the Internal SD card and "restore" the phone to Factory Default.
Kies will not work once you have installed too many application in your SGS. But it will work well once you reset your SGS to default setting.
or
Try to take out and put back the USB till it can detect.
Check it out
I have the same problem. It's clearly to do with either an app or setting in the phone, possibly media causing the phone to fail to connect to kies.
At home Vista 32 will cause MTP application to continually crash to the touchwiz UI and then rerun MTP application ad nauseum. I have a totally stock SGS, no launchers nothing. This is a BUG on the phone software.
At work, (XP 32) the launcher simply says initialising and sits there forever.
I have raised a support email with samsung but I haven't heard anything back yet. I reset my phone once to make it work again, but I'm not going to do that again, I finally have the config the way I want it and all my contacts in the right spot.
Drivers
I also had some trouble in the beginning. But I loaded new drivers and now it connects to Kies every time. I have Windows 7 64 bit at home and Vista 32 bit at work. Both work fine. Found the drivers when I googled this problem.
I'm having several issues trying to run HTC sync with more than 1 nand build, either daf/clockwork flashed. Current Build is [Feb 02][DL DesireZ v3.4][DL Data2SD/Ext4 v2.7][Nand/SD/MAGLAR]
Machine is Win7 64, all relative drivers for usb tethering, internet pass-through adb the lot are there.
Everything else works, including droid explorer, apart from the sync.
When plugging the usb phone in, I've seen all the drivers install, reinstalled sync several times (antivirus/internet etc off)
In device manager I've the following,
Android Phone
.
. . . Android Composite ADB Interface (Yellow Exclamation)
I've tried changing this several times to anything and everything available to me, no help.
I've then got,
Android USB Devices
.
. . . My HTC (This I've tried changing several times also to no avail)
So all in all I've constantly and meticulously wiped all traces of sync software, Sdk drivers, tried the uninstalling of Universal Serial bus Controllers and refreshing for hardware changes, so the question I pose to anyone, how to get it working?!?!
All feedback is welcome (Apart from use something else for the time being, I'll get to that my anger boils over, just it's there 'available to use' so will try everything first)
Finally got it working, I had to wipe android sdk, droid explorer, uninstall sync, basically I removed anything remotely android related, rebooted, installed hty sync, rebooted my pc and phone (set phone to htc sync by default connection), installed sync, rebooted, plugged in phone and whatdoyaknow!!!
Only took me 4 days
Hi,
I have Oppo Find 7.
Installed Omnirom and all has gone well.
Except that when I try to connect the phone to PC via USB cable with USB Debugging enabled .. I get nada ..
Nothing appears in the Portable Devices ..
Had various roms before ( Nameless, Miui etc ) never had this problem before.
Any advise/work around/Solution ?
Thanks
11/10/14 - Today I restored my color O/S using TWRP. Guess what, I had no problems connecting my Find 7 to Win 8.1 , which installed the driver immediately. But try as I might connecting using OMINIROM , no drivers are installed. Phone is not even recognized in devices. Can ANYONE advance/suggest something.
Great rom especially as it works so well with the Bluetooth so would hate to try/move to another rom.
12/10/14 - Resolved. It looks as if every time I connected the phone thew wrong driver was being installed. Check these steps if you have same problem:
- Under Devices check under "Android Devices" for any driver that you do not recognize in my case it installed "acer composite adb interface"
- I UNINSTALLED this INCLUDING delete associate files ( check option under uninstall )
- Then connected phone again
- This time it installed Google Nexus drivers
- I UNINSTALLED this with delete files option
- Disconnected and reconnected my phone
SUCCESS - It now installed "Android Composite ADB Interface"
My Find 7 now connects as storage device and can access phone from Win 8.1
Hope this helps someone else in same dilemma.
J
Hello!
I have a Nexus 4 (currently running the latest CM12 nightly) and I have been struggling with this issue for a long time. I needed to transfer some photos on my PC and when I connected my phone I found out that the PC doesn't recognize it at all - it doesn't appear in the Device manager and I don't even have Other devices and/or Android devices as categories in there too. This was about a few months ago when my PC was running Windows 8.1. Before this issue occured I had no problems connecting my phone to the same PC, running the same OS and even in the same port. And also I was running CM nightly builds back at that time too. I started using AirDroid, but it's a pain the butt to transfer masses of files such as photos from there, because it takes a huge amount of time. So basically I have tried the following with no result:
Turned on USB debugging
Tried all of the PC ports and even a USB hub
Tried a different USB cable
Installed Android SDK
Deleted every single USB driver and reinstalled it seperately
Now I am running Windows 10 64x on my PC and it might come as a surprise, but the phone still is not being recognized at all. Yesterday I tried to connect it to a friend's PC and it was actually recognized and I could access i, but I need it to work on my own PC. I will be truly grateful if you could help me resolve this issue and I apologize if there has ever been such a thread in here, but I just made my account Thanks in advance and have a nice day.
heyitsbiscuit said:
Hello!
I have a Nexus 4 (currently running the latest CM12 nightly) and I have been struggling with this issue for a long time. I needed to transfer some photos on my PC and when I connected my phone I found out that the PC doesn't recognize it at all - it doesn't appear in the Device manager and I don't even have Other devices and/or Android devices as categories in there too. This was about a few months ago when my PC was running Windows 8.1. Before this issue occured I had no problems connecting my phone to the same PC, running the same OS and even in the same port. And also I was running CM nightly builds back at that time too. I started using AirDroid, but it's a pain the butt to transfer masses of files such as photos from there, because it takes a huge amount of time. So basically I have tried the following with no result:
Turned on USB debugging
Tried all of the PC ports and even a USB hub
Tried a different USB cable
Installed Android SDK
Deleted every single USB driver and reinstalled it seperately
Now I am running Windows 10 64x on my PC and it might come as a surprise, but the phone still is not being recognized at all. Yesterday I tried to connect it to a friend's PC and it was actually recognized and I could access i, but I need it to work on my own PC. I will be truly grateful if you could help me resolve this issue and I apologize if there has ever been such a thread in here, but I just made my account Thanks in advance and have a nice day.
Click to expand...
Click to collapse
So, with Win 8.1, at one point, Microsoft via their Win updates pushed out an Acer ADB Device Driver which was complete sheet, and you had to roll it back to get it to work. I only vaguely recall the details, but sounds like you uninstalled them. Here is a thread on the issue: http://www.eightforums.com/drivers-...usb-issue-since-last-windows-8-1-updates.html
You might try downloading Wug's NRT, and going through the driver clean up and install steps and see if that fixes it. You may have some USB device which needs to be removed or failed. The Toolkit will walk you through the process. Also, remember on W10, you do not get an obvious pop-up (to the point I have questioned whether my device was detected), but if you click the Messages bubble in the bottom right of the screen and expand it, if it detects, it will tell you a device was detected.
Hello!
I just started having issues with my android phone and the ability to select the USB connection type (Charge, MTP, PTP, etc...)
I was getting the notification fine 10 minutes ago. But now it doesnt appear anymore....
I might have something to do with this issue.
I was trying to move files over to the phone and the file transfer froze and wasnt responding on windows PC.
I unplugged the phone and the transfer screen went away, tried to plug it in again and windows listed it as an unknown device.
Both of my windows PCs are having this problem. The USB cord still works as I have tested it on other devices. I have tried enabling USB debug mode and that didn't help.
My phone boots, all the apps seem to be working fine.
I have a samsung 64 gb micro sd inserted into the phone and it it formatted for marshmallow. (currently using this ROM: [ROM][Lux][XT1563/2] ֍ Marshmallux ֍ Stock based rom 6.0 [MPD24.65-18])
Couldnt find another post about this issue so Any help would be super.
So i figured out its something to do with windows 10.
I plugged my phone into a windows 7 pc i have and it worked as it did before.
solved
A simple restart did the trick.
Wasn't sure why this would help since i was having the issue on two windows 10 devices.
This seems like a really small problem so moderators can choose to delete this if the post is redundant.