Database Users

Problems connecting Hero to PC

I've been trying to get anything to recognize my Hero on my PC for the past few days.
What I've tried:
Installing HTC Sync
Installing Android SDK
Installing the HTC HERO DIAG drivers
Doing ##DIAG# and not doing it.
...And all different combinations of those. The problem is I can't get QPST, CDMA Workshop, UniCDMA, or QXDM, etc to recognize it. The Hero synced to the HTC Sync a couple times, but nothing else. It won't even assign a COM port on the computer.
The phone is also rooted, which, I wouldn't think would make much difference, but I'm running out of ideas here.
Any help is really appreciated.

Did you install the regular HTC drivers ? Go to your device manager and see if it says android phone when its plugged in if its there tell it to update driver and point it to the folder called HTC drivers located in the HTC sync program directory.

I tried to do that but the driver wizard said that it could not find any drivers that were better than the ones already installed. (or something to that effect)
EDIT: Ah! I don't know what happened but it appeared on COM5 as "HTC Diagnostic Interface". That may be what I needed. We'll see.

I get the same thing, says "Windows has determined the driver software for your device is up to date."
"HTC Dream Composite ADB Interface" <--???

Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!

I have never been able to sync my Hero on any of my Win7 machines. I have been able to sync sporadically with my work XP Pro SP3 machine though. However, since flashing the AOSP 1.6 rom, HTC sync isn't recognizing my phone anymore. I can however mount the SD card.

Problems connecting Evo to PC
Same problem, but on EVO... Anyone ever figure it out??
I should elaborate I suppose lol... Everything *worked* fine, and then suddenly, appearantly for no reason, it just stopped... Device manager now calls the HTC diag driver an unknown usb device and gives the same warning message as above. And when I try to update the driver, gives the same message about it being up to date...

I have not been able to get ADB to work on my phone since the first time I flashed 2.2, when plugged in it will do the "do you want to turn on usb storage" message and it works fine.

You all might want to try installing the android adb drivers. Its a well know issue with the htc drivers. If you click on my avatar and go to my post you can find my thread on how to install adb on windows 7 32/64 and xp. Adb works fine for me and sync as well. The adb drivers might help out. Well good luck.
Edit: Running Aosp's 3/26 gb build RA1.7 Jason m's 806 kernel kifno build prop tweak -mp
Yea it's Me Again With The
Modified Hero

Tramline said:
Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!
Click to expand...
Click to collapse
more than likely it is your usb cable has been damaged.
i had the same problem, i went to my provider and got a new usb cable for it. (they gave it to me for free, no questions) no more problems at all, works like a charm.
i still have the old cable too, it will not recognize the hero on the computer. in fact if i plug the cable in without the phone, the cable itself actually comes up and says unrecognized device. but it works great for charging.

Hero "Device not recognized", no ADB connection - solved...NOT...MAYBE NOW?

When I connect my hero (VillainRom 10) to my PC (Win7 64) all I get is a "USB Device not recognized" error, the phone is being charged, but I get not ADB connection.
Plus, I get the "connect to PC" dropdown on the phone, selecting something (e.g. disk drive) has no effect however.
It really randomly stops working and as randomly works again for a short period of time.
I have tried different USB ports, the cable that shipped with the Hero and a normal miniUSB cable, HTC drivers and those that come with the SDK, removing battery while connected, restarting Phone and PC etc etc.
Once I saw that some dust gathered in the Hero's USB port, so I removed it and it worked after that. Some time later it stopped working however and I can't get it working again although everything is perfectly clean.
This is especially annoying since I started developing a game for Android and debugging is almost impossible now :[
All help is greatly appreciated!

Have you tried...
adb kill-server
adb start-server
(adb devices)
I had the same issue under Linux, where this helped, I don't know about Windows though (doesn't hurt to try though)

I had this the other day, go to Device Manager, find the ADB device, and then get it to download drivers of the net. For me, the drivers downloaded where for the HTC Dream, but still, it worked and now I have the ADB connection works
Hope this helps

I had a similar problem and I solved it by installing HTC Sync.

^ +1
installing HTC Sync worked for me

Thanks for all those tips, but I actually tried all of them, restarted adb server, I can't load new drivers via device manager because my Hero is not being displayed as ADB device but as "Unknown" (but I manually tried different drivers) and I also have HTC Sync installed.
You have some other ideas?
(meanwhile I'll try some stuff myself if I have time)

Could it be the USB cable?

I uninstalled HTC Sync, uninstalled ALL usb drivers (except keyboard and mouse, using usbdeview) installed VillainRom 12 on my Hero, downloaded and installed HTC Sync and 64-bit drivers from softpedia and now it seems to work more or less stable.
I hope it continues to do so and that this here may help someone else!

Argh!
stopped working after reboot...
now it's switching from nothing happening at all when I plug it in, showing me the "Device not recognized" error, or, in very few cases, working for several seconds, then loosing the connection.
I start to believe that this is a hardware defect, but why did it use to work in the past then??
Thanks alot for your help!

Not using a 64 bit machine worked for me. Although it took 5 computers, this fixed the problem for me.
(should note I was also having troubles rooting on my x64 machines.)
Defn shouldn't have upgraded everything to 64-bit. Doh!
Sent from my Super Duper EzHero using XDA App

Tried on a 32-bit XP laptop - didn't work :[
but thx
edit: tried on another win7 x64 laptop - nothing happened at all !?

i've been on ALL the same problem with you
and i'm tiring to find the way out
hope anyone can help us too....

Good to hear I'm not alone! Let me know if you find out something (whatever it is)!
2 days ago it suddenly worked perfectly as if nothing had happened all the while.
programmed happily... next day pc boot - good ol' "device not recognized"
it seems to be exactly this problem:
http://blogs.msdn.com/b/usbcoreblog...cted-or-comes-up-as-unknown-device_3f00_.aspx
now I/we need to find out what causes this on the hero
somthing that could have to do sth with it working 2 days ago is that my hero's battery was completely drained and it was force-shut down. Only after attaching power I could boot the hero. Then also the usb connection (with adb) worked.
very strange...
edit:
someone else seems to have the exact same problem on linux (so it's os independant)
http://forum.xda-developers.com/showthread.php?t=653295
another guy with a potentially interesting solution in post #7
http://ip208-100-42-21.static.xda-developers.com/showthread.php?p=7211035
which leads to this:
http://android.modaco.com/content-page/299174/no-adb-no-sd/page/80/
(I will try it nao

update: got it working (let's see how long by doing the following)
(you'll need the android sdk for it)
shut down hero
remove and reinsert battery
boot into fastboot (Hold [back] and [power] key)
open cmd
cd into the andoid sdk tools dir (for me cd C:\android-sdk-windows\tools)
exectute "fastboot oem boot"
let hero boot
now you should have at least adb connection, now unplug and plug hero and you should have full connection (sd-card, whatever you want)
if that didn't help you can try the stuff from this link (posted that earlier already):
http://android.modaco.com/content-page/299174/no-adb-no-sd/page/80/
(I had planned to do all the steps, but the first one already fixed it - strange)
edit:
works on 1 other PC I've tested so far - will try our car's pc next

update: stopped working again, not even fastboot was able to connect
removing the battery while in fast boot while being plugged to the pc and reinserting the battery fixed it
strange strange...

Remove phone from PC
Uninstall htc sync
Run usbdeview-x64 and remove any htc (or unrecognised usb devices)
Restart
Reinstall HTC Sync - latest version .33 or something
Plug in phone (allow it to get drivers from windows update etc, if not use the ones in the HTC Sync folder)

I did this several times but it didn't help as my problem is a problem of the hero, not of the pc not finding the right drivers.

Send it back for repair then...

I will first try fixing it myself

[Q] HTC Vogue USB Connection, was working, now its not

Mmkay, well I have the Dual Mount SD Widget and it has worked fine until a week ago. I went into the Device Manager and saw a ADB Interface entry with HTC Dream Composite ADB Interface under it. This is only when it is plugged in. Now I'm not sure if this was the case when it was in working condition. So I tried to uninstall the driver, but it would just loop and not actually do anything. I also disabled it, which worked, but still wouldn't get the computer to recognize the device and mount the SD card. Now I'm guessing they got the driver (Located C:\Windows\System32\android.sys) from the Android SDK. I don't really want to remove the SDK because thats where I get my apps because I don't have a data plan and it's where I get my apps/games. This happened on two systems, both Windows 7. However, one of them dual boots into Ubuntu, and when I tried connecting, it worked flawlessly. This wouldn't be an issue if it wasn't so damn hard installing the SDK onto it. I also have Mac OS X dual booting on my system which I yet have to try.
In short, how can I remove this driver? I'll see if the driver will remove itself using the device manager overnight and see if ti works.
More info about the driver (android.sys):
Driver Provider - Google, Inc
Driver date - 3/10/2010 (so it was recent)
Driver Version - 1.0.10.0
Digital Signer - Not digitally signed
If you have the same problem or a solution, please leave a comment!!

[Q] HTC Hero - No USB connection, but power, no other computer works

Hi Guys,
i have connected my Hero with different cables with different computers on different driver versions. It charges battery, but there is no USB conncetion. Yesterday it still worked. I think that this is maybe more a hardware fault as a software fault. ATM i don't have a microSD Card Reader so backup my data and USB Mounting doesn't work anymore.
I use FroydVillain 1.5 and i don't want to try to factory set, because on the last restores i just could restore per usb and not per recovery console.
Does anybody know about this problem or has a good idea?
After i switched off the phone and connected, my device manager on windows tells me unknown device and says an error code that device reported an errors and deactivated 'cause of that.
Michael

Install HTC Sync

Hi tried this already with 3 different versions of HTC Sync

Uninstall HTC Sync, use USBDeview to remove the usb drivers for your phone.
Restart
Check the drivers are removed with USBDeview again
Install the latest version of HTC Sync from HTC's website
Restart
Plug your phone in
N.B. If you're using a custom rom make sure you have "Unknown Sources" checked in your application settings & "USB Debugging" checked in Development settings. These settings might help though I think the second one is for adb access and the first is for installing apps from apk files. Worth a shot though.

My PC doesn't recognize the phone at all

Hello!
I have a Nexus 4 (currently running the latest CM12 nightly) and I have been struggling with this issue for a long time. I needed to transfer some photos on my PC and when I connected my phone I found out that the PC doesn't recognize it at all - it doesn't appear in the Device manager and I don't even have Other devices and/or Android devices as categories in there too. This was about a few months ago when my PC was running Windows 8.1. Before this issue occured I had no problems connecting my phone to the same PC, running the same OS and even in the same port. And also I was running CM nightly builds back at that time too. I started using AirDroid, but it's a pain the butt to transfer masses of files such as photos from there, because it takes a huge amount of time. So basically I have tried the following with no result:
Turned on USB debugging
Tried all of the PC ports and even a USB hub
Tried a different USB cable
Installed Android SDK
Deleted every single USB driver and reinstalled it seperately
Now I am running Windows 10 64x on my PC and it might come as a surprise, but the phone still is not being recognized at all. Yesterday I tried to connect it to a friend's PC and it was actually recognized and I could access i, but I need it to work on my own PC. I will be truly grateful if you could help me resolve this issue and I apologize if there has ever been such a thread in here, but I just made my account Thanks in advance and have a nice day.

heyitsbiscuit said:
Hello!
I have a Nexus 4 (currently running the latest CM12 nightly) and I have been struggling with this issue for a long time. I needed to transfer some photos on my PC and when I connected my phone I found out that the PC doesn't recognize it at all - it doesn't appear in the Device manager and I don't even have Other devices and/or Android devices as categories in there too. This was about a few months ago when my PC was running Windows 8.1. Before this issue occured I had no problems connecting my phone to the same PC, running the same OS and even in the same port. And also I was running CM nightly builds back at that time too. I started using AirDroid, but it's a pain the butt to transfer masses of files such as photos from there, because it takes a huge amount of time. So basically I have tried the following with no result:
Turned on USB debugging
Tried all of the PC ports and even a USB hub
Tried a different USB cable
Installed Android SDK
Deleted every single USB driver and reinstalled it seperately
Now I am running Windows 10 64x on my PC and it might come as a surprise, but the phone still is not being recognized at all. Yesterday I tried to connect it to a friend's PC and it was actually recognized and I could access i, but I need it to work on my own PC. I will be truly grateful if you could help me resolve this issue and I apologize if there has ever been such a thread in here, but I just made my account Thanks in advance and have a nice day.
Click to expand...
Click to collapse
So, with Win 8.1, at one point, Microsoft via their Win updates pushed out an Acer ADB Device Driver which was complete sheet, and you had to roll it back to get it to work. I only vaguely recall the details, but sounds like you uninstalled them. Here is a thread on the issue: http://www.eightforums.com/drivers-...usb-issue-since-last-windows-8-1-updates.html
You might try downloading Wug's NRT, and going through the driver clean up and install steps and see if that fixes it. You may have some USB device which needs to be removed or failed. The Toolkit will walk you through the process. Also, remember on W10, you do not get an obvious pop-up (to the point I have questioned whether my device was detected), but if you click the Messages bubble in the bottom right of the screen and expand it, if it detects, it will tell you a device was detected.