Touchscreen way too sensitive - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Has anyone noticed that the screen on this phone is way too sensitive? Mine goes as far as to register a touch when I hold my finger a few millimeters away. This results in accidental double presses and is very frustrating especially when typing. I even made sure the high sensitivity setting was off.
When in Camera mode, it even snaps photos by itself without my finger anywhere near the shutter button.
Any tips?
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Nobody else with this issue? I'm debating whether to exchange this phone for another s4 or just trade it for an HTC one at this point.
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makks said:
Nobody else with this issue? I'm debating whether to exchange this phone for another s4 or just trade it for an HTC one at this point.
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Click to collapse
Have you tried turning off AirView?

There is a mode you need to turn off which makes it more sensitive. For winter and gloves.
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Use voice in camera like: SHOOT

netsyd said:
Have you tried turning off AirView?
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Click to collapse
Turned off air view and all other superfluous Samsung gimmicks.
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I'm not having that problem. If you like the phone, warranty it out. That's not normal.
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Could your setting "high touch sensitivity" under display settings be turned on? Also for the camera, could it be you are saying things similar to cheese or smile or shoot?
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enigma4321 said:
Could your setting "high touch sensitivity" under display settings be turned on? Also for the camera, could it be you are saying things similar to cheese or smile or shoot?
Sent from my SGH-I337M
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Click to collapse
As stated in OP I had made sure that the hi sensitivity option is off as well as any other convenience features.
As for the camera, I have been in windy conditions when this was occurring, so maybe it was thinking I was giving voice commands. But I had all of that turned off as well, so I'm not sure what the deal is.
I will probably revert to factory settings again before returning the phone to make sure it's not a software issue.
I think that Samsung went a little overboard with the touchscreen on this phone. I do not like the fact that everything can be used to touch the screen. What I actually liked about my iPhone 4s was that it was picky about only recognizing fingertip touches.
Great phone overall but this issue sadly ruins it for me. I do not want to go back to iOS so I think HTC One is the only other strong competitor.
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makks said:
As stated in OP I had made sure that the hi sensitivity option is off as well as any other convenience features.
As for the camera, I have been in windy conditions when this was occurring, so maybe it was thinking I was giving voice commands. But I had all of that turned off as well, so I'm not sure what the deal is.
I will probably revert to factory settings again before returning the phone to make sure it's not a software issue.
I think that Samsung went a little overboard with the touchscreen on this phone. I do not like the fact that everything can be used to touch the screen. What I actually liked about my iPhone 4s was that it was picky about only recognizing fingertip touches.
Great phone overall but this issue sadly ruins it for me. I do not want to go back to iOS so I think HTC One is the only other strong competitor.
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Click to collapse
I am having the same problem as you. I can type without actually touching the screen. Now that I know it isn't normal, I guess I'll swap it for a new one...

Related

Anyone else with this screen problem

Around the notification bar area, touch the screen hard. Does your screen feel like its clicking in like the blackberry storm? I have a problem and I'm wondering if it's only me
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Mine doesn't do that.
Are you pressing down?
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Android Touch said:
Are you pressing down?
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Click to collapse
Yeah, not super hard, as I don't want to break it. But a lot harder then I would be if I was trying to use the touch screen or buttons.
If I were you I'd go to best buy and ask to play with the demo. Try it on the demo, if it doesn't happen, exchange yours.
Thanks for the advice
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Did you try it with the screen off or on because mine seems to do it when on only
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Mine does NOT click or feel like it's clicking when touching (moderate pressure) the notification bar area (right, left or center), with the screen on or off.
None of the three Nexus S handsets I've gone through so far have done that. Take it back. Samsung's QC needs a lot of work.
Thanks alot for the replies guys. I'll be exchanging it
I unfortunately just realized I have this problem,right near the FCC woohoo 3rd nexus s
yea it sucks tell me how your exchange goes
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Sure thing. Its dissappinting that you pay $530 for a phone and I has quality problems

Random "click" noise

Every now and then, when opening an app or using the system buttons at the bottom, a very short "click" noise comes from the speaker. I have my N4 on silent/vibrate all the time and it is not an operating system noise that's meant to be there because its random. The best way to describe it is that it seems like the phone is "accidentally" starting to play a sound then stopping because its realised its in silent mode.
Anyone else getting this? Views on this problem?
(It happened again as I was typing this, so it happens through the the keyboard key presses as well)
Jaso333 said:
Every now and then, when opening an app or using the system buttons at the bottom, a very short "click" noise comes from the speaker. I have my N4 on silent/vibrate all the time and it is not an operating system noise that's meant to be there because its random. The best way to describe it is that it seems like the phone is "accidentally" starting to play a sound then stopping because its realised its in silent mode.
Anyone else getting this? Views on this problem?
(It happened again as I was typing this, so it happens through the the keyboard key presses as well)
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Click to collapse
Haven't had that problem once in the two days I've had this.
Sent from my Nexus 4 using xda app-developers app
Media Volume
Maybe you have to turn down the media volume.
I don't have a nexus 4, but I do get that random click noise on my incredible s as well, and from many different roms. I am not sure what it is, though.
Key press noise in settings turn it off may stop it the Gnex had this issue and still does
Sent from my Galaxy Nexus
E3SEL said:
I don't have a nexus 4, but I do get that random click noise on my incredible s as well, and from many different roms. I am not sure what it is, though.
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Click to collapse
I get that click noise occasionally on my HTC HD2.
Running PACMAN 4.1.2 Jellybean at the moment.
I had this issue as well. I just turned off touch sounds and all is well.
I should note that I have keyboard sounds enabled and I do not experience the random clicking noise.
It seems to be isolated to the enabling of touch sounds, whether on vibrate or any audible volume.
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Since this is a the closes thing to what I'm looking for I'll ask here . does anyone get a rattle when u tap the back glass ?
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funziebear said:
Since this is a the closes thing to what I'm looking for I'll ask here . does anyone get a rattle when u tap the back glass ?
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Could it possibly be the autofocus that people are taking about?
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Naimand said:
Could it possibly be the autofocus that people are taking about?
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Click to collapse
It does sound like that . mine sounds loose when I tap that back glass everything seems to be working OK and not sure if I'll let it bug me just yet
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I have the autofocus rattle issue as well. But I rarely if ever would shake my phone like that.
At this point I am just grateful that I got my phone, let alone got my phone earlier than projected. There are a lot of people that would love to hear the rattling of the autofocus on their N4.
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Power Management
Ok... I think this is correct,
The audio chip like most other IC's are entering power saving mode milliseconds after you hear any audio so the small click is the powering up and down of the audio hardware... Many phones do this and many people don't notice it.
It's quite normal but if you have very good hearing it might bother some more then others.
Touch Sound
Stryder5 said:
Haven't had that problem once in the two days I've had this.
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Click to expand...
Click to collapse
It seems like a touch sound issue.
Make sure you've got touch sounds turned off by going:
Settings > Sound > Touch Sounds (disable the checkbox)

Pinch to zoom quick sand?

Thinking about the N4 as a secondary phone but I played with one in the T-Mobile store and noticed that pinch to zoom seemed to be pretty unresponsive and disappointing and that's putting it lightly. When pinching to zoom it felt as if I was moving my fingers through quick sand. It was as if my fingers had to literally transverse half of the entire screen before the phone started to react. Can anyone else confirm this? Like I said, this will be my secondary phone and my primary will be an iPhone 5 so I will going back and forth between the 2 phones often which will make the poor responsiveness even more noticeable and bloody annoying since the iPhone is very responsive and accurate in this department. So now I'm rethinking my purchase of this phone. Again can anyone confirm this??? Thanks
mine doesn't do this. it is very responsive.. are you talking about having to go out farther when zooming in? i think they designed the zoom in to occur after your fingers have spread over a certain distance so you don't accidentally zoom in when you don't mean to.
Its like people are just finding reason not to buy this phone cause it has real issues or they just like to complain....personal I think your all crazy . My coworker got his nexus 4 last week and its ****ing awesome the camera in HDR mode is amazing the data speeds are top notch and the screen is responsive. I don't know it everyone and there mama was playing with the display phone at T-Mobile ,but here a story I was playing with a Gs3 at T-Mobile and found pictures of a girls ***** on it .
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stormtroopercs said:
mine doesn't do this. it is very responsive.. are you talking about having to go out farther when zooming in? i think they designed the zoom in to occur after your fingers have spread over a certain distance so you don't accidentally zoom in when you don't mean to.
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Click to collapse
There was another thread on this yesterday - this is actually Google almost certainly designing around someone else's patent on touchscreen usage. They probably figured that what was going on in older versions was too close to Apple's or someone else's precise method for interpreting multitouch input, so they designed something effective but different enough to avoid litigation. There's a reason why neither Apple nor Microsoft have sued Google directly over Android - Google designs around patents pretty well.
I wrote about this yday... Seriously. . try Firefox
Also , qickpix for gallery doesnt have the issue either
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stormtroopercs said:
mine doesn't do this. it is very responsive.. are you talking about having to go out farther when zooming in? i think they designed the zoom in to occur after your fingers have spread over a certain distance so you don't accidentally zoom in when you don't mean to.
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but why should you zoom in accidentally? you use two fingers to zoom..
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Falzar said:
I was playing with a Gs3 at T-Mobile and found pictures of a girls ***** on it .
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Epic
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italia0101 said:
I wrote about this yday... Seriously. . try Firefox
Also , qickpix for gallery doesnt have the issue either
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I hear ya, but even still it'd pretty annoying and making me think before I buy. Honestly I'm a stock app kinda guy. I like the stock apps, I actually want to use Chrome but I can't, I want to use the stock gallery since it would be more integrated but I can't without this bug/feature this will also make using Google maps bloody annoying more than anything as when using maps there is a lot of zooming in and out. I'm wondering if other ROMs have this issue with the N4 or not.... Hmmm... That would be an indicator if there was more of a real issue/hardware level issue or not. Wondering if Cyanogen, Paranoid, or AOKP would have the same issue...
this is such a moot issue based completely on software filtering/calibration of your touches. Capacitors are hyper sensitive to touches, so much so that you have to tone it down and filter out all the noise... You can easily go into the software and figure out where the pinch-zoom controls are and fix them...
I am running codefireX's build and my pinch to zoom works perfectly in gallery, chrome, maps, camera. Registers my touch input no mater what I try.
If this is a deal breaker for you, I would be more worried about thermal throttling issues tbh... Those are actually hardware related.
elliot.newnham said:
this is such a moot issue based completely on software filtering/calibration of your touches. Capacitors are hyper sensitive to touches, so much so that you have to tone it down and filter out all the noise... You can easily go into the software and figure out where the pinch-zoom controls are and fix them...
I am running codefireX's build and my pinch to zoom works perfectly in gallery, chrome, maps, camera. Registers my touch input no mater what I try.
If this is a deal breaker for you, I would be more worried about thermal throttling issues tbh... Those are actually hardware related.
Click to expand...
Click to collapse
So you're saying right out of the box you can go into settings and configure pin h to zoom to react immediately rather than after transversing half the screen before it starts reacting?
Well, this is xda developers where we hack software and improve it for our own uses. Its part of the fun. You would have to get into the kernel for that
pinch zoom on my ROM setup right now begins the second I place 2 fingers on the screeb
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elliot.newnham said:
Well, this is xda developers where we hack software and improve it for our own uses. Its part of the fun. You would have to get into the kernel for that
pinch zoom on my ROM setup right now begins the second I place 2 fingers on the screeb
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Awesome . hopefully Google will fix it for stock users
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elliot.newnham said:
Well, this is xda developers where we hack software and improve it for our own uses. Its part of the fun. You would have to get into the kernel for that
pinch zoom on my ROM setup right now begins the second I place 2 fingers on the screeb
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Click to collapse
Which ROM and could you perhaps record a video for us?
elliot.newnham said:
Well, this is xda developers where we hack software and improve it for our own uses. Its part of the fun. You would have to get into the kernel for that
pinch zoom on my ROM setup right now begins the second I place 2 fingers on the screeb
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Click to collapse
I'd like to know wHich ROM that is as well. I ordered my N4 but I definitely want to fix this before I do anything as.

Rattling sound top of phone.

Hi.
I've got a weird thing with my phone (i9505). when i tap the screen at the top, or even next to the speaker, it sound like something is loose. Screen works just fine, touch also.
Does anyone else have this?
Could be manufacturing defect.
Should i return it and ask for a replacement?
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Camera lens
-- Sent from my Palm Pre using Forums
Sooo, its normal that such an expensive phone rattles? My gs3 didn't rattle.
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doesn't sound normal to me.
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Skyravr said:
Sooo, its normal that such an expensive phone rattles? My gs3 didn't rattle.
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Nope. Definitely isn't normal. Doesn't happen with mine.
Well. Since you guys dont have the problem i guess i'm going to ask for a replacement. Thank you all for the answers
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I'm not sure if it's what you describe but I noticed that when tapped a bit "harder" or put to the table with a little force, there is a slight vibration which feels like something is mounted on "rubber"...not sure how to describe...it's more like a part has a buffer which prevents it from being damaged. It really might be the camera lens or some other part swinging and I don't think something is broken.
My S3 also hadn't that kind of feedback when tapped. However it doesn't make any noise so I'm not sure if it's what you mean...but also it might be that same part just being broken in your phone if it's rattling.
Probably just the vibration motor. If you hold the back to your ear and tap the front, it sounds hollow (or like a drum).
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Try tapping the same area on a display s4 and see if you hear the same thing. A real display too not a dumby phone.
My htc Dna did this and it was the lens. Verizon brought out a brand new dna and it did the same thing.... Lol good luck
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Virtually every device forum on here as the same thread.
Its part of the camera lens that moves internally is the answer on every thread.
Noticed the lens rattle too. Sounds unnormal, but I went to the Shop and the Galaxy S4 there had the same "issue" while tapping on the upper Display Area.
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I just went to the ATT store for the same reason. There is a plastic cover over the camera lens. Peel it off, the noise goes away..
There is no issues never has been, never will be. Its the autofocus in the camera.
That's why I set issue in quotes It's a constant sound while using the S4 and tapping the top of phone. On my S4 sadly loud, but according to the store no reason for a warranty exchange.
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Blurry pictures

Anyone else noticing that when not in PERFECT lighting conditions pictures are blurry..
Yes - it's been driving me crazy... most of the time the pictures come out blurry. I've been messing around with different modes/settings and I cannot get a consistent clear picture. Pretty frustrating!
Take the sticker off the lense?
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Yes, absolutely notice this. Brought it up in the other thread but no one thought it was worth checking. Have done tons of side by sides with Note 2 and honestly this camera is very touchy. Has a tiny field and it's often hard to see where that is in the pics. I really hope the camera gets a software update and it's not hardware because the camera has been the only thing I'm on the fence about. When you zoom in, even in good light, things in the taken pic get blurry and almost look like they have an effect.
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sleshepic said:
Yes, absolutely notice this. Brought it up in the other thread but no one thought it was worth checking. Have done tons of side by sides with Note 2 and honestly this camera is very touchy. Has a tiny field and it's often hard to see where that is in the pics. I really hope the camera gets a software update and it's not hardware because the camera has been the only thing I'm on the fence about. When you zoom in, even in good light, things in the taken pic get blurry and almost look like they have an effect.
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Click to expand...
Click to collapse
Also, noticed right away. I thought maybe that I was just sleepy! lol, but what are the odds of a software update helping the issue?
nickhowell25 said:
Also, noticed right away. I thought maybe that I was just sleepy! lol, but what are the odds of a software update helping the issue?
Click to expand...
Click to collapse
Hopefully this new update that no one else seems to have gotten will help!!
Additionally, I feel that many times the camera has trouble focusing. Anyone else agree?
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once i turned picture stabilazation off mine takes perfect pics
I tried turning mine off but seems the same.
Pictures in bright env. seem fine but indoors just flat out sucks.
I can hold my hand a little away from the camera a bit and it won't focus on it. If I tap to make it focus it sometimes turns green like it did but my hand is still blurry.
I hope they push a SW fix soon.
I don't understand it. How can you not catch some of this before release? Camera is a basic function of a smart phone...
Teeeejay said:
Additionally, I feel that many times the camera has trouble focusing. Anyone else agree?
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Click to collapse
Turn off image stabilization n see if that helps... dont think it has an effect on blurryness tho
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May be an obvious question but has anyone tried some good 3rd party camera apps to see if it helps? Just a thought.
Also, here is another post discussing this issue: http://forum.xda-developers.com/showthread.php?t=2717535&page=2
No blur here
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One thing I noticed with a Note 3: The auto-shake correct seems to do this. Try turning that off and it seemed to improve the quality.
Yeah I have this problem too, and just made a thread about it in the Q&A forum.
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I really hope a update comes out to fix all this and it's not just poor HW :/
It's just sad that these basic obvious issues make it out the door.
They should have caught these things and I understand shipments went already but we should have had updates just waiting for us to fix em.
Oh well, time shall tell I guess. Sprint won't help I'm sure given how slow they are to push updates too...
Anyone mess with any video? How's that, clear, blurry mixture mess? lol
That prob has ability to be better or worse I guess. You've got 1080P mode and 4K HD, which when enabled seems to kill off a number of features.
I've not messed with it yet but just wondering.
bryanu said:
I really hope a update comes out to fix all this and it's not just poor HW :/
It's just sad that these basic obvious issues make it out the door.
They should have caught these things and I understand shipments went already but we should have had updates just waiting for us to fix em.
Oh well, time shall tell I guess. Sprint won't help I'm sure given how slow they are to push updates too...
Anyone mess with any video? How's that, clear, blurry mixture mess? lol
That prob has ability to be better or worse I guess. You've got 1080P mode and 4K HD, which when enabled seems to kill off a number of features.
I've not messed with it yet but just wondering.
Click to expand...
Click to collapse
You do realize Sprint is the best carrier in terms of updates.Just an FYI...
I simply dont get very good pictures in anything that isn't natural full daylight. Not necessarily blurry, just extremely grainy. But thats rather expected with most smartphones.
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I get great pictures until I upload them here and they get compressed and they get a littlw blurry but, looking at them on the phone or if I transfer them to my pc they look great
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Im coming over from an iPhone 5 and noticed this immediately. The camera just flat out sucks!
My camera had a habit of switching to 6 mega pixels on its own for some reason. I have to constantly check to make sure it's still on 16 when I use it.
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