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I updated to OTA 4.3 a couple of days ago, having cleared Google Services Framework to trigger it. (N4 is totally stock BTW)
Seemingly this has the side effect of flushing the N4 from the My Devices list at Google play https://play.google.com/settings?hl=en
After the update I had to Remove my Google Acc from the N4 and log back into it again to get the play store functioning again. Over twenty four hours later and still no sign of my N4 back in My Devices though.
Q. Will my N4 eventually return to the My Devices list spontaneously, or is there something else I must do, to have this happen?
Have you tried to install an app from google play on your N4 ? Just my guess, maybe that would "tell" google that you've got a new device. I could be wrong though...
Broooooook said:
Have you tried to install an app from google play on your N4 ? Just my guess, maybe that would "tell" google that you've got a new device. I could be wrong though...
Click to expand...
Click to collapse
Yes I have. I can successfully install apps from Play on the N4. I cannot of course from the PC because my N4 is not listed any more ;-(
Still no sign of my N4 in the same google account when accessed from a web browser on my desktop. In there I can see my Nexus 1, My Xoom and old HTC desire . But no N4.
logger said:
Yes I have. I can successfully install apps from Play on the N4. I cannot of course from the PC because my N4 is not listed any more ;-(
Still no sign of my N4 in the same google account when accessed from a web browser on my desktop. In there I can see my Nexus 1, My Xoom and old HTC desire . But no N4.
Click to expand...
Click to collapse
I have the same problem,after I cleared Google Services Framework,both my nexus 7 and nexus 4 disappeard from the "My Devices" list at Google play,but after logging back,only my nexus 7 returned to the "My Devices" list at Google play.I tried to install apps in my nexus 4,but still no sign of my nexus 4 in the "My Devices" list
Good to see I am not Robinson Crusoe at least.
Seems it is an artifact of clearing Google Services Framework on the N4 only. Wonder why it is only seemingly effecting the N4 and when and if it will sort itself out. Perhaps after the individual device number is due for its OTA in the rollout.
I have the same issue, went to download something from the play store via the desktop (easier to search and read about the app) and I don't have any devices listed. I did clear the Framework to try and force the update but that did not work
Can still download from the play store on the device
nzkiwiman said:
I have the same issue, went to download something from the play store via the desktop (easier to search and read about the app) and I don't have any devices listed. I did clear the Framework to try and force the update but that did not work
Can still download from the play store on the device
Click to expand...
Click to collapse
Remove your Google account in settings, then re-add it.
lopezk38 said:
Remove your Google account in settings, then re-add it.
Click to expand...
Click to collapse
As mentioned in post #1 this does not fix the problem. If only it did the issue would not exist.
From time to time I see the following dialog on my N4...
"Unfortunately the process com.google.android.gsf.login has stopped."
I guess this is related somehow. Any other suggestions (other than hard reset)?
Well, rather than removing my account, I did a factory reset on phone,
Booted with 4.3 already installed and after several hours of my first app install via my phone, I still don't have a device when looking via my Chrome on the desktop.
Will check in the morning (approx 12 hours) and see what happens.
I've had the same issue for a few days now, so I decided to use Market Helper (usually used to fake your device model) to tell the store that I have a nexus 4 (which it is). This placed it back into the play store instantly.
It's strange as my phone (fresh install of 4.3 using the Google images) appears fine in Google Play on my PC
EddyOS said:
It's strange as my phone (fresh install of 4.3 using the Google images) appears fine in Google Play on my PC
Click to expand...
Click to collapse
In my case I was on 4.3, decided to root the device, so backed it up and then put 4.3 on. Then I restored the backup I had. It could be the restore that caused me issues rather than 4.3...
Still no luck for me ... Been more than 12 hours since I did a fresh install and have used the play store many times on the phone and my device does not appear. Rather annoying
Seems this issue is not going to get fixed any time soon. After several days no sign of my N4 with 4.3 re-appearing in Google Play. I dont think it will get fixed until Google get their Sh1t together and fix it their side.
Managed to log a support case with Google Play last night, the person I spoke said she had seen the issue as well but 4.3 solved for her.
nzkiwiman said:
Managed to log a support case with Google Play last night, the person I spoke said she had seen the issue as well but 4.3 solved for her.
Click to expand...
Click to collapse
That doesn't sound very promising. Are they going to get back to you with a fix any time soon?
Wonder if it would help if more of us log the same fault and cross reference your support case number. So they can see it is not isolated.
Hey there [name],
Thanks for calling Google today to ask about your issue with your device missing from play.google.com. I'm always happy when I get to hear directly from our customers. As promised, I'll be consulting our team of specialists to begin working to resolve your issue as soon as possible.
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email.
Thanks again for your patience and understanding,
[name]
The Google Play Support Team
Click to expand...
Click to collapse
24 hours later I got the same email back with the following line in purple
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email.
Click to expand...
Click to collapse
Not sure if that means they want even more information that what I provided.
Reference Number (I think): 0-9537000001445
Not just N4 it's my N7 MIA
Found this thread when looking for almost the same problem. For me it's my Nexus 7 that is AWOL after the 4.3 OTA update. My Nexus 4 is still there.
My Nexus 4 received the update first, and was still there after the update as I used the play site to find and install the Privacy manager app.
A few days later my Nexus 7 updated, and it is now missing from My Devices and the symptoms seem to be the same as everyone here is reporting with their N4.
So it seems that it's not just the N4 that is affected.
Reply from Google - is your phone rooted?
My reply - no
Back to waiting.
clansley said:
I've had the same issue for a few days now, so I decided to use Market Helper (usually used to fake your device model) to tell the store that I have a nexus 4 (which it is). This placed it back into the play store instantly.
Click to expand...
Click to collapse
Can you explain further i downloade market helper but it does nothing, not even a icon for the app
Just got my new Nexus 7 tablet , so happy!! Problem is that almost every other app I try to download from play store tells me "package invalid"..this happened after OTA to 4.3, Netflix, Instagram, Dropbox, are some of the apps I get that message. I tried clearing data in Play store and Google Framework..and even a factory restore..Nothing works..could this be an issue with 4.3?
I had same when the 4.3 happened...I started researching but then the next morning it had fixed itself. Leave it on for a while and plugged in...the same may happen with you. You'll love the N7...best tablet of all.
Same thing was happening to me. A fix I found was to download Hideman VPN from the Play Store and use Canadian server with it. It's not the most elegant solution but it's working until I can come up with something else.
Just wondering, did this start happening after you flashed CM10.2?
Sent from my Nexus 7 using xda app-developers app
Remove your Google acct then re-add it, always fixes for me.
After some tinkering, finally I was able to add Google account on Kindle Fire HDX and have Gmail working. Chrome also works with Sign-in but not YouTube. Google+ doesn't seem to work at all. I tried various version of Google+ with no luck. Instructions are in the link below.
http://androidcowboy.com/2013/10/add-google-account-kindle-fire-hdx/
I thought Google+ was being phased out for Hangouts?
It's too bad YouTube has yet to work on this tablet. I love it, but I can live without it on the HDX. I have other devices that do have YouTube.
Sent from my HTCONE using Tapatalk
pandacookie said:
I thought Google+ was being phased out for Hangouts?
It's too bad YouTube has yet to work on this tablet. I love it, but I can live without it on the HDX. I have other devices that do have YouTube.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
To be correct, YouTube does work on the Kindle HDX and even Chromecasting. It just won't let me add my account to it.
Oh good! I don't care about adding my account, as long as I can search and watch! :thumbup:
Sent from my HTCONE using Tapatalk
Google Play Music is working great.
Hangous?
Android Cowboy said:
Google Play Music is working great.
Click to expand...
Click to collapse
Any ideas on getting Hangouts going? I tried installing, but everytime I open it it wants to update play services to a newer version.
backbeat21 said:
Any ideas on getting Hangouts going? I tried installing, but everytime I open it it wants to update play services to a newer version.
Click to expand...
Click to collapse
Apps that require Play Services are not working. I have not gotten Google+ to work and not surprisingly Play Store doesn't work either. I did get Google Search and Google Now to work though.
Android Cowboy said:
Apps that require Play Services are not working. I have not gotten Google+ to work and not surprisingly Play Store doesn't work either. I did get Google Search and Google Now to work though.
Click to expand...
Click to collapse
That makes sense, thanks. Voice works as well, I loaded it after following your directions for gmail and it came right up.
I ever met the same problem, but it became normal without doing nothing.
Remove account
Anyone have an idea of how to delete an account once added? I tried the app "quick settings" but it crashes on the HDX. I ended up using an uninstall app to remove Google Account manager and when reinstalled they were gone, but was wondering if anyone had found a way to access the account manager itself?
Hi guys
I'm a satisfied owner of the Note 3, however I'm experiencing troubles with Google Play.
The exact problem is that when downloading an app it's working fine as long as I'm staying in the Play Store but if I click on download and then on the home button then it won't download in the background, instead it just stay as pending in Google Play and the only thing that solve this is to force close the store or to reboot the phone.
I have installed newer versions of the Play Store as apk but it doesn't solve the problem. The problem has always been there right from the start.
Any solutions?
Thanks in advance
Any one please ?
Sent from my SM-N9005 using Tapatalk
Hi all,
I have been using this phone for a couple of months. I installed the Google services and Play store using this MIUI 8 Google installer which has been floating around the internet. My Google Play Store is up to date.
I have been quite happy with the phone except for the following issues:
(i) When I install larger files over Google Play Store, it will crash when the download is finishing. It will pop an error message saying "Unfortunately, Google Play Store has stopped", and I am unable to get the downloads to work. The next few attempts at opening the Play Store will show the same message, but it will eventually open, but the download will fail.
(ii) Connectivity - 3G / 4G. My previous phones, Xiaomi Redmi Note 3 and Samsung Note 4 had no such issues. They were able to connect to the network and not get dropped frequently. This affects me when I play games, and I will have lost connectivity time to time (even when in the open). I checked the network bands and my country's bands (Singapore) are compatible.
(iii) GPS - I had been playing Pokemon GO / Ingress. It does get very annoying when the messages "GPS not found" keeps popping up, especially when indoors. One soft fix is to turn Wifi on and off. I am not sure why this fix works, but I had already enabled wifi scanning even when wifi is not on.
Does anyone else here have these issues? If so, do you have any fix for them?
Thank you everyone in advance.
I suggest to you to download playstroe.apk from the internet instead of the installer of the miui..its not install the updated version of the play store..and dont forget to able playstore to run in the background in the assist manager and download google service.apk if you need more help or something talk to me
Thank you for your prompt response!
I can try reinstalling Play Store. I checked the version and it is exactly the same one as my Samsung Note 4 (which had been recently updated). There are also quite a few versions floating around and I am unsure of which one to install. As it stands, I think I will reinstall the exact same version and see how it goes. I had also installed Google Services.
But thank you for the reminder - I had already added the Play Store to my protected list for it to run in the background, but the problem still persists.
Been looking at APK mirror, and there are too many versions of Play Store.
May I check which one should be the version I should be installing?
Edit: I installed the latest versions of Play Store and Play Services from apkmirror, and the large downloads still failed.
I checked, and my Google Play store is updated by the ZTEMarket, so I assume the version is fine.
Has anyone else experienced such issues before?
limenweim said:
I checked, and my Google Play store is updated by the ZTEMarket, so I assume the version is fine.
Has anyone else experienced such issues before?
Click to expand...
Click to collapse
Yep, I've gotten to 98% before on a 1gb file to have "Playstore has stopped" error... Very frustrating...
Ive finally manbded to install B013 - its loaded fine. Now I have a message saying "To start Android, enter your password".
I've never previously had to enter a password - I bought the phone from Ali Express.
How do you get past this ? Is there a generic password ? HELP PLEASE !!!
I installed my B13 update OTA and didn't experience the password issue, but I see that you already resolved that problem (in another thread).
I still can't get my phone to download larger files over Google Play Store and it's getting very annoying. Anything which requires WiFi to download seems to have this issue.
Anyone knows any solution to this?
EDIT: I found the solution.
Go to Apps > Google Play Store > Permissions. You will see that the Permissions for Storage is UNCHECKED. It looks like when Google Play Store is installed, it comes unchecked by default. Hopefully this will be helpful for anyone experiencing this issue.
limenweim said:
I installed my B13 update OTA and didn't experience the password issue, but I see that you already resolved that problem (in another thread).
I still can't get my phone to download larger files over Google Play Store and it's getting very annoying. Anything which requires WiFi to download seems to have this issue.
Anyone knows any solution to this?
EDIT: I found the solution.
Go to Apps > Google Play Store > Permissions. You will see that the Permissions for Storage is UNCHECKED. It looks like when Google Play Store is installed, it comes unchecked by default. Hopefully this will be helpful for anyone experiencing this issue.
Click to expand...
Click to collapse
thanks thanks thanks !!!
this problem i was killing me!!! and now it's ok !!!:good::good::good:
You are welcome! Forgot to mention, simply slide the slider bar for "Storage" to "on" position.
Problems Google services, play store Axon 7 version B13
Before I had version B10 and the play store and other GOOGLE applications worked perfect, but after upgrading to version B13, the GOOGLE services that had possibly been installed by the store of aliexpress where I bought, since the google services did not originally come in the smartphones Manufactured in China, have disappeared, and even though I have reinstalled, they do not work, standing in the "checking data" field, it seems that this version is incompatible with google play services!
Anyone know how to fix this?
problem google play services
I still have not solved the problem, because when I open the play store, it keeps the message "checking data" and does not leave this message and the options of permissions are all marked "on"
Is there any specific version of google services for this model axon 7 version B13, or should any one work?
I had exactly the same as you. Purchased from Ali express. Update to build b013, if you get a password message just perform a factory reset. To install Google play store, go to the zte market (Chinese version of play store). Even though it's in Chinese it's easy to type in Google play into search then simply install. Sorted. After that works without any problems
Here you go
google play running
front firing speakers said:
I had exactly the same as you. Purchased from Ali express. Update to build b013, if you get a password message just perform a factory reset. To install Google play store, go to the zte market (Chinese version of play store). Even though it's in Chinese it's easy to type in Google play into search then simply install. Sorted. After that works without any problems
Click to expand...
Click to collapse
I entered the ZTE store and installed GOOGLE INSTALLER, which should be the installer of some tools needed to run Google services, because soon after installing it, the play store and other services like gmail, started to work, so I think it was Something that was missing to work and now is perfect!
---------- Post added at 07:13 PM ---------- Previous post was at 07:08 PM ----------
front firing speakers said:
Ive finally manbded to install B013 - its loaded fine. Now I have a message saying "To start Android, enter your password".
I've never previously had to enter a password - I bought the phone from Ali Express.
How do you get past this ? Is there a generic password ? HELP PLEASE !!!
Click to expand...
Click to collapse
I entered the ZTE store and installed GOOGLE INSTALLER, which should be the installer of some tools needed to run Google services, because soon after installing it, the play store and other services like gmail, started to work, so I think it was Something that was missing to work and now is perfect!
[/COLOR]
ramossilvera said:
I entered the ZTE store and installed GOOGLE INSTALLER, which should be the installer of some tools needed to run Google services, because soon after installing it, the play store and other services like gmail, started to work, so I think it was Something that was missing to work and now is perfect!
---------- Post added at 07:13 PM ---------- Previous post was at 07:08 PM ----------
I entered the ZTE store and installed GOOGLE INSTALLER, which should be the installer of some tools needed to run Google services, because soon after installing it, the play store and other services like gmail, started to work, so I think it was Something that was missing to work and now is perfect!
Click to expand...
Click to collapse
This app shows that Google Service is ok but Google Framework is not installed. When I choose Repair, nothing happens. I downloaded and installed Google Services Framework 7.1.1 from apkmirror, but nothing has changed. Do you have Google Framework installed?