[Q] Caller ID not working - Rogers S4 - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Just got my phone on may 9th and recently been experiencing a caller id problem. The number of the person calling will just show not their name, and after i answer then the screen shows their name and picture. I have all these contacts in my google phonebook, i tried merging the contacts with google and deleting the contact data and it worked for 3min and stopped. Any suggestions?

rvd1018 said:
Just got my phone on may 9th and recently been experiencing a caller id problem. The number of the person calling will just show not their name, and after i answer then the screen shows their name and picture. I have all these contacts in my google phonebook, i tried merging the contacts with google and deleting the contact data and it worked for 3min and stopped. Any suggestions?
Click to expand...
Click to collapse
This was also an issue with the S3 and only two particular modems had it working. I'd assume the same applies here. You'll need to do some research on what modems exist for your carrier and try them all.

no issues here with my Rogers S4 on Rogers

rvd1018 said:
Just got my phone on may 9th and recently been experiencing a caller id problem. The number of the person calling will just show not their name, and after i answer then the screen shows their name and picture. I have all these contacts in my google phonebook, i tried merging the contacts with google and deleting the contact data and it worked for 3min and stopped. Any suggestions?
Click to expand...
Click to collapse
Sounds like you're using a custom rom.... That's the only case when the Caller id is not working... As already said, you may need to change your modem/kernel for a Canadian one

The thing is I am running stock touch wiz... Nothing special not even rooted.. I am going to call rogers today and see what they say..
Sent from my SGH-I337M using xda app-developers app

Related

number recognition

hello,
when someone calls my diamond II
it only shows the number of the caller, but not the name even though they are in my contacts how can i change this so it says who calles by name instead of number..
thanks for any reply
This sometimes happen if you have multiple entries of the same number....then phone shows only number and no name.....Is this happening for each incoming call..or just for few contacts...
for all contacts it happens, but most do have an mobile number and an home number..
can i change anything to fix it? or is it a fault on the diomand II .
Multiple numbers for same contact should not be a problem, but multiple contacts for the same number sometimes causes this....fr me it is working fine, so it should not be a TD2 bug..
pgu said:
Multiple numbers for same contact should not be a problem, but multiple contacts for the same number sometimes causes this....fr me it is working fine, so it should not be a TD2 bug..
Click to expand...
Click to collapse
all contacts have just one mobile number and one home number so i don't know where to search a solution
but thanks for your reply
Try to not use the prefix.
(+countrycode)
Should do the trick
this was discusserd once already (I think. I can recall the drop the prefix solution). Search a bit. alas, I will give you a link if I find one
Im having a similar problem. The caller id dosent work for some of my contacts, both when they phone me or when they send a SMS. Im sure they are saved in my phone and not on my sim and from what I can see there isnĀ“t any difference from how they are saved in my phone book from the ones that the caller id works for. Its really strange and annoying. Hope someone has a solution for this problem.
Did you try just delete that contact and make it again. I know it's stupid question but ...
prdic said:
Did you try just delete that contact and make it again. I know it's stupid question but ...
Click to expand...
Click to collapse
yes i did. I also tested to make a new contact from the sms view with the option save contact with the actual number that shows instead of the name and it still didnt work. Thanks anyway.
Hey,
I've had the same problem since day of purchase. I did the reg edit to increase the numbers the phone looks at to identify a number but it still didn't work. I've also deleted and re-created the contacts with no success.
ALL,
I had this problem. I submitted the case to HTC Europe but I did not even get a call back after a few months had passed.
Unfortunately the only way to do this is to hard reset the phone.
You will loose all your phone data (contacts etc) but the files on your memory card will be ok.
When you reset the phone, even if you have NO contacts at all on your sim card, you still have to tell the wizard on the first boot to import your SIM contacts. This, for some silly reason, is the only way to get the phone to register the phone contacts from your phonebook, even if you are just using the non-SIM contacts.
I had no numbers on my SIM card and of course I did not select the option to import my contacts. I was going to do that myself via Outlook. Once I selected not to import the contacts, not one number was recognized.
I did a Hard Rest. If you have numbers or not on your SIM does not matter. Allow the initial start-up wizard to import from the SIM. Then continue.
This solved this VERY ANNOYING issue for me. I used SPB backup first to take a copy of my phone data before the reset.
- Geoff
i had this problem too, solution is change registry:
HKCU\ControlPanel\Phone\CallIDMatch:9(DWORD)
this means phone will identify number by 9 last digits - meaning its ignoring country code.
*if 9 not working for you try 10/11/12... one of these should fix.
bnm7bnm said:
i had this problem too, solution is change registry:
HKCU\ControlPanel\Phone\CallIDMatch:9(DWORD)
this means phone will identify number by 9 last digits - meaning its ignoring country code.
*if 9 not working for you try 10/11/12... one of these should fix.
Click to expand...
Click to collapse
hello
today I tried all the numbers, from 7 to 12
11 was the value that made me look some of my callerID. now I have the same problem, but not with everybody, but only some people
let's say a 50% of my contacts are shown on the screen when they are calling me/sending me an sms, but the other 50% doesn't show me the name but just the number.
today I tried with my mom's phone to call me. it didn't show the name. So i deleted her name from the contact, and added it again (from the missing call). now it's showing her name... Do I have to do it with all the phonebook?
is there something I can do to fix it? it's making me crazy
please help me..
I have, absolutely same problem, erasing the contact and creating it again, did not solve, very very strange. I've tried iterchange of numbers home>work, work>home, work> auto, home > auto, invane, some of contacts refuse to display name, compared the phones i have no same numbers for names ecc. First of all i have to mention that numbers have been migrated from Nokia 6230i via Outlook Express > Outlook > Phone , some of the numbers like Home, Bussiness Fax ecc, did not passed to Diamond 2
I've just noticed that a Hotfix was released a few days ago, which just might solve this problem.
Titled: Update for HTC Touch Diamond2 for Caller ID Display
I haven't tested it yet, so let us know if it works for anyone
try to make all contacts same format with TrineFix or similar app,
set numbers without country code, for example in israel i set 05XXXXXXXX instead of +9725XXXXXXXX, then i change CallIDMatch to 8.
this is how it works for me.
I had a problem with none of my contacts names coming up when they called me, it would only show their number. After x2 software resets and installing everything again I found the problem, when you do a software reset and you turn the phone on for the first time when it asks you to import from your sim card contacts DONT DO THIS if you sync your phone with Active Sync and outlook contacts as this is where the problem is.
If you import your contacts from your sim and you sync with outlook then your caller id's will not work.

[Q] Incoming Call on WM7

Can someone clarify if WM7 will show both the full name and company for incoming calls.
I save all my contacts in outlook and use the File As to show both Person & Company i.e. John Smith(ABC Ltd).
I have over 1500 contacts for work and it's one of the features that has kept me with Windows for years.
I've tried Android and that doesn't do it. Iphone doesn't do it. Nokia doesn't do it - Not sure about Blackberry.
Also does WM7 have smart dial - I'm sure I read that it didn't, again it's a feature that's kept me with Windows, I have a shocking memory and being able to dial by first name, last name, company or telephone number is invaluble.
Cheers
Pete
For me it shows only 1st and last name + picture if available. Company info is a no go as long as you don't incorporate it in the contact name itself as I usually do.
Smartdial: No. But searching the contact list is easy. Just type 2-3 letters and you have narrowed the results enough. I'm saying this with 700+ contacts.
...I very much like to use voice dial, too. Very reliable, in fact, and fast.
TheOnly1 said:
For me it shows only 1st and last name + picture if available. Company info is a no go as long as you don't incorporate it in the contact name itself as I usually do.
Smartdial: No. But searching the contact list is easy. Just type 2-3 letters and you have narrowed the results enough. I'm saying this with 700+ contacts.
Click to expand...
Click to collapse
That's really dissapointing - as a business tool I find it so very useful.
I guess I'll have to stick with 6.5 until something else similar comes along.
how did get a picture too show i have wm7 on my phone sine dec, and all show is first and last name with number. is there something need too do too get a picture to show thanks
Dear All,
I'm experiencing very strange issue with my WP7 HTC HD2, when receiving call form my saved contacts.
Almost all my contacts are saved in my phone with international dialing code as I'm living abroad.
When I receive call abroad, the name of my contact is displayed.
When I receive call at home the name is not displayed, only the number is displayed and I dont know who is calling while the number is saved in my phone with international dialing code.
To have the name displayed I have to save the number again without international dialing code.
I have the same issue when I dialing also.
Please help.
My_HTC_HD2 said:
Dear All,
I'm experiencing very strange issue with my WP7 HTC HD2, when receiving call form my saved contacts.
Almost all my contacts are saved in my phone with international dialing code as I'm living abroad.
When I receive call abroad, the name of my contact is displayed.
When I receive call at home the name is not displayed, only the number is displayed and I dont know who is calling while the number is saved in my phone with international dialing code.
To have the name displayed I have to save the number again without international dialing code.
I have the same issue when I dialing also.
Please help.
Click to expand...
Click to collapse
Apply the following registry and it will solve your problem:
[HKEY_CURRENT_USER\ControlPanel\Phone]
"CallIDMatch"=dword:7
petrosk73 said:
Apply the following registry and it will solve your problem:
[HKEY_CURRENT_USER\ControlPanel\Phone]
"CallIDMatch"=dword:7
Click to expand...
Click to collapse
Thanks sir for your help,
but unfortunately I cannot find CallIDMatch in the path you sent.
even when I searching I cant find it.
I'm using RegistryEditor1.4 from Mosko mobi
My_HTC_HD2 said:
Thanks sir for your help,
but unfortunately I cannot find CallIDMatch in the path you sent.
even when I searching I cant find it.
I'm using RegistryEditor1.4 from Mosko mobi
Click to expand...
Click to collapse
Try with the method described here: http://forum.xda-developers.com/showthread.php?t=907169
It works perfectly!

[Q] Call log caller id BUG

Hi,
I've been using the Nexus 4 for over a month and I'm prety annoyed by a "bug" that I think there is on the phone.
I have all my contacts with their numbers complete (including country code) so for example numbers are: +54-911-3644-0386.
When I get a call from anyone on my contacts, most of the time, the phone properly recognizes the contact even if the number is shown as saved (with the +54) or if its only received as 11-3644-0386.
Now, my problem is on the call log. Most of the time it only shows the numbers, not the contact names. Please see attached call log with examples of what I'm talking about. In the two pictures, you'll see the number in the example above (Maria Rocio Antelo) recognized one time and shown as a number on the other.
Is there a way to resolve this? I've been using (prior of the nexus 4) my Galaxy Captivate with a LANIGHTv5.2_NODATADATA ROM and this issue wasn't present.
Regards,
Mauricio Jancic
MauricioJancic said:
Hi,
I've been using the Nexus 4 for over a month and I'm prety annoyed by a "bug" that I think there is on the phone.
I have all my contacts with their numbers complete (including country code) so for example numbers are: +54-911-3644-0386.
When I get a call from anyone on my contacts, most of the time, the phone properly recognizes the contact even if the number is shown as saved (with the +54) or if its only received as 11-3644-0386.
Now, my problem is on the call log. Most of the time it only shows the numbers, not the contact names. Please see attached call log with examples of what I'm talking about. In the two pictures, you'll see the number in the example above (Maria Rocio Antelo) recognized one time and shown as a number on the other.
Is there a way to resolve this? I've been using (prior of the nexus 4) my Galaxy Captivate with a LANIGHTv5.2_NODATADATA ROM and this issue wasn't present.
Regards,
Mauricio Jancic
Click to expand...
Click to collapse
I would add the number to your phone book as in the new number to your phone book. For example if you're phone log showed 123-456-789. Then I would add that number to your phonebook. Each contact can have various different numbers. It is frustrating, but that would be the simplest way to solve it. Another method would be using an alternative dialer.
hhairplane said:
I would add the number to your phone book as in the new number to your phone book. For example if you're phone log showed 123-456-789. Then I would add that number to your phonebook. Each contact can have various different numbers. It is frustrating, but that would be the simplest way to solve it. Another method would be using an alternative dialer.
Click to expand...
Click to collapse
Thanks, I tryed it and it works, but wasn't what I wanted as a solution
It's odd that other JB ROM worked just fine and, also, that upon receiving the call the ID is propperly displayed (the caller is identified from the phonebook).
Regards,
Mauricio
MauricioJancic said:
Thanks, I tryed it and it works, but wasn't what I wanted as a solution
It's odd that other JB ROM worked just fine and, also, that upon receiving the call the ID is propperly displayed (the caller is identified from the phonebook).
Regards,
Mauricio
Click to expand...
Click to collapse
What ROM are you using?
hhairplane said:
What ROM are you using?
Click to expand...
Click to collapse
I'm now using stock rom, that's were I have the problem.
2 Months ago, I was using a LANIGHT 4.1.1 (for Captivate) and worked flawlesly.
Regards,
Mauricio
MauricioJancic said:
I'm now using stock rom, that's were I have the problem.
2 Months ago, I was using a LANIGHT 4.1.1 (for Captivate) and worked flawlesly.
Regards,
Mauricio
Click to expand...
Click to collapse
Well, then why don't you try a ROM for Nexus 4, since it worked on a different device with a custom ROM. I don't believe the stock dialer has very many functions. That may be one of the problems.

Issue with the Caller Id in 4.2.2, I am not the only one

Hi guys,
I was searching a lot in the web and I found that some persons have the same issue (not in this forum), basically when you receive a call, you could not see the whole picture, you just see an small part of the picture, and if you dont have any photo assigned, the issue is still there, see the screenshot:
When you perfom the call, there is no issue at all and the picture is showed perfectly.
I already performed a Hard Reset and the issue persist.
My Moto X Has an Stock android 4.2.2 since is an unlocked device, no carrier customization.
Any idea how to solve this issue??
Thanks in advance!!
I have some issues too with the stock dialer.
I have sync my contacts, but when someone call me, still appears his/her number and don't the photo and the name.
CheCorchete said:
I have some issues too with the stock dialer.
I have sync my contacts, but when someone call me, still appears his/her number and don't the photo and the name.
Click to expand...
Click to collapse
I had that issue too but I fix it, all my numbers were stored like this: +54911XXXXXXXX. +54 code for Argentina, 9 (to call to a mobile if you are outside the country but still works if you are inside the country, 11 is for my city, BsAs.
In order to fix the issue, I deleted all 9 and spaces and dashes, some number were stored like this +54 911 XXXX-XXXX.
Good luck with your issue.
ipopox said:
I had that issue too but I fix it, all my numbers were stored like this: +54911XXXXXXXX. +54 code for Argentina, 9 (to call to a mobile if you are outside the country but still works if you are inside the country, 11 is for my city, BsAs.
In order to fix the issue, I deleted all 9 and spaces and dashes, some number were stored like this +54 911 XXXX-XXXX.
Good luck with your issue.
Click to expand...
Click to collapse
Thanks, gonna give it a try

Marshmallow: caller ID not working anymore since update

Since updating my Xplay to the Android 6.0 OTA update my caller-ID is not working anymore. When someone from my contacts calls me I only see the number, not the name. Also the call-history list only shows numbers whereas alls the entries are in my contacts list.
I've tried already to remove the contacts-app data and cache and resync the google contacts again, but this doesn't help.
Any idea how to fix this?
stefimke said:
Since updating my Xplay to the Android 6.0 OTA update my caller-ID is not working anymore. When someone from my contacts calls me I only see the number, not the name. Also the call-history list only shows numbers whereas alls the entries are in my contacts list.
I've tried already to remove the contacts-app data and cache and resync the google contacts again, but this doesn't help.
Any idea how to fix this?
Click to expand...
Click to collapse
Try factory resisting your phone.
Sent from my XT1562 using Tapatalk
stefimke said:
Since updating my Xplay to the Android 6.0 OTA update my caller-ID is not working anymore. When someone from my contacts calls me I only see the number, not the name. Also the call-history list only shows numbers whereas alls the entries are in my contacts list.
I've tried already to remove the contacts-app data and cache and resync the google contacts again, but this doesn't help.
Any idea how to fix this?
Click to expand...
Click to collapse
I have a Moto X and had the same, read somewhere to delete your Google account from 'Accounts'. Then re-ad and all working fine now. You'll have to re-enter some stuff, but it's not as bad as a factory reset :good:
I did a factory reset in the end, probably a good idea after a major OS update. Caller-ID works again
I had the same issue with Moto X 2nd gen (2014)
Caller ID would not work for me after upgrading my Moto X 2nd gen (2014) to Marshmallow. After removing and re-adding google account the contact names show up in the call history. However caller ID is still broken. I think it has something to do with the fact that the contact phone number is saved in international format, but the network operator sends it in the local format.
ikarmy said:
Caller ID would not work for me after upgrading my Moto X 2nd gen (2014) to Marshmallow. After removing and re-adding google account the contact names show up in the call history. However caller ID is still broken. I think it has something to do with the fact that the contact phone number is saved in international format, but the network operator sends it in the local format.
Click to expand...
Click to collapse
Hello, editing (adding) the country code works for me. There are some apps that can help you avoid doing this manually. Or choose this little https://play.google.com/store/apps/details?id=angel.twitch
#3 Works perfectly (suggestion to wait for Android 6.0.1 update is taking to lang too). Thanks!

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