HTC One (M7) Cracked screen. HTC says not to keep in pocket. - One (M7) General

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It's all been posted here: https://www.facebook.com/photo.php?fbid=10201317938415217&set=o.128018887214609&type=1&ref=nf
You might need to translate the page but here's the message translated (source is in above).
What do you guys think?
HTC says not to keep it in your pocket(s) and that it's my fault it fractured like this.
If you want to you're free to respond on the page.
===================================================================================
"Okay. I'm flabbergasted:
HTC Netherlands; Please your response.
"The screen of this handset is indeed strong but we advise customers not to keep the unit in their pocket. Did you accidentally nudged ot somewhere or did you sit on it?"
Not holding the device in your (jeans) pocket? Where in heavens sake should we keep it if you, for example:
- Are (In town) walking around?
- Are driving around on your bike?
- Have any form of interaction where you need two hands, and a table, desk, bar or other object where you can place your phone, or don't want to place your phone, isn't available?
And no:
- It's not subjected to impact. You know when this happened.
- Or my ass is backwards and I can sit forwards, but I do not think the right front pocket is my back pocket? So no. Didn't sit on it.
Bizarre.
(Bottom message is directly translated so has spelling errors, please disregard)
==================================================
Dear Mr. (me),
Thank you for your email regarding your device. My name is x and I give technical support on behalf of the customer from HTC.
I'm sorry to hear that you're having problems with your device HTC One.
The screen of this handset is indeed strong but we advise customers not to keep the unit. Pocket Accidentally nudged somewhere or it been?
Unfortunately, screen damage is not covered under warranty. This is seen as user damage and even if we repair for a journal entry here, the cost for you yourself.
Maybe you have an insurance that can compensate this?"

i dont buy this sort of posts something must have broke it

That definitely looks like a pretty big impact. You probably had it in your pocket facing outwards and it hit something like a table corner or something.

Sit on it.
Sent from my HTC One using xda app-developers app

Yeah... You sat on it.
Sent from my HTC One

ArmedandDangerous said:
That definitely looks like a pretty big impact. You probably had it in your pocket facing outwards and it hit something like a table corner or something.
Click to expand...
Click to collapse
Then you sir, have never bumped into a table or object. This will always show a point of impact, from whereout the glass will spread out.
No. I haven't bumped into anything. I had this before in the past and this shows a different damage pattern

ECEXCURSION said:
Yeah... You sat on it.
Sent from my HTC One
Click to expand...
Click to collapse
If your ass is facing forward, then yes I could have sat on it. /sarcasm
No. Phone was is my front pocket. No way possible i could have sat on it.

maseo said:
If your ass is facing forward, then yes I could have sat on it. /sarcasm
No. Phone was is my front pocket. No way possible i could have sat on it.
Click to expand...
Click to collapse
Alright, then the phone was in your front pocket, shifted sideways, you sat down and your jeans pulled tight. This will break any phone. If you didn't bump into anything that is how it broke. Sucks.
Sent from my HTC One

hamdir said:
i dont buy this sort of posts something must have broke it
Click to expand...
Click to collapse
I can assure you, it wasn't me in this case. Phone was facing inward.
I'm a photographer, and seeing this happening whilst it's in my pocket is just unbelievable.

ECEXCURSION said:
Alright, then the phone was in your front pocket, shifted sideways, you sat down and your jeans pulled tight. This will break any phone. If you didn't bump into anything that is how it broke. Sucks.
Sent from my HTC One
Click to expand...
Click to collapse
As said, I'm a (club) photographer,the location where I have to work there's no place to sit down. So, no.

The phone is in my pocket day after day. No problem.

Skinny Jeans.
Breaking cell phone screens since 2005.

The glass is Corning' s Gorilla Glass 2, it is used by many other smartphones, which no doubt would have cracked too.

maseo said:
As said, I'm a (club) photographer,the location where I have to work there's no place to sit down. So, no.
Click to expand...
Click to collapse
Do you have a car? I do, and I usually sit when I drive.
What's your theory?
Sent from my HTC One

Perhaps it was in the pocket of the trousers that you drove a car over?

I always keep my phone in my shirt pocket at work and pants front pocket outside of work and I never cracked a screen. The OP must have applied some pressure for the glass to break period.

shadowboy23 said:
I always keep my phone in my shirt pocket at work and pants front pocket and I never cracked a screen. The OP must have applied some pressure for the glass to break period.
Click to expand...
Click to collapse
Pressure whilst in my front jeanspocket. Right.

Gorilla Glass on it's own is somewhat flexible, but when you attached it to a phone you have pressure coming from the internal phone/frame side and whatever other force you are putting on the outer display side. You have force attacking both sides of the glass.
Back in the day when baggy jeans were all the rage this wouldn't be much of an issue, but now days with skinny jeans when you bend down or twist your leg the denim pulls tight against the phone putting an incredible amount of pressure on it from the jean and body side. As thin as the display glass is, it will crack.
Try it yourself, put your hand in your pocket and bend down like you're tying your shoe. Unless you're wearing baggy or oversized jeans, your hand is going to get squeezed.
The OP's cracked screen isn't from a single frontal impact, it comes from multiple pressure points.
People need to stop blaming the phone.

ECEXCURSION said:
Do you have a car? I do, and I usually sit when I drive.
What's your theory?
Sent from my HTC One
Click to expand...
Click to collapse
I never have a phone in my jeans when I drive. I always put it in my inside pocket of my jacket, for the fact that I don't have a car..
My job involves walking around and taking pictures. No sitting required nor possible at the venue where I shoot.

stevessvt said:
Skinny Jeans.
Breaking cell phone screens since 2005.
Click to expand...
Click to collapse
That I can I imagine. I don't have the physique for skinny jeans though, thankgod.

Related

Broken Glass after only 30cm down!!

About one hour ago, my Tab get down when i exit from my car.
About 30-35cm only, and see, glass broken... there is embarrassed for a terminal whit this price!!
So... someone have any idea about where i can find a glass for change it?
The glass is Gorilla Glass and should have stood up better, much better.
If I were you I would be asking Samsung to fix this under Warranty as clearly the glass has failed.
Gorilla glass or not, it depends on the way the Tab fell.
513 said:
Gorilla glass or not, it depends on the way the Tab fell.
Click to expand...
Click to collapse
Yes, but if down from 1 meter.. not just 30/35cm!!!
513 said:
Gorilla glass or not, it depends on the way the Tab fell.
Click to expand...
Click to collapse
+1
Gorilla glass is not indestructible. I got a scratch on my Galaxy S just from dropping it maybe 5 inches.
But that was face down on a gravel road. I am only mad at myself because it would be silly to expect any screen material to just take a rock getting slammed into it. The glass is tough but anything hard hitting it at just the right angle will still break it.
jnutz said:
+1
Gorilla glass is not indestructible. I got a scratch on my Galaxy S just from dropping it maybe 5 inches.
But that was face down on a gravel road. I am only mad at myself because it would be silly to expect any screen material to just take a rock getting slammed into it. The glass is tough but anything hard hitting it at just the right angle will still break it.
Click to expand...
Click to collapse
You obviously have not seen the You-Tube video where a chap fires from a compressed air chamber gun, THREE air pistol pellets onto the screen.
Found an article on it here.
Beards said:
You obviously have not seen the You-Tube video where a chap fires from a compressed air chamber gun, THREE air pistol pellets onto the screen.
Found an article on it here.
Click to expand...
Click to collapse
Actually I have but I think you are missing my point. It isn't about the amount of force being applied but rather how the force is applied. Like with my accident it hit at just the right angle on a sharp rock. BB's are round which leads me to believe the screen shouldn't be that easily scratched by them. But I bet if you tried that same exercise with a slingshot and a nice jagged rock the results would be quite different.
I have dropped it other times from much higher places and it survived just fine. It is all about how it lands and the TAB is pretty heavy so it doesn't take much distance for it to reach free fall speed. The TAB is going faster after falling one foot than another device that doesn't weigh as much. Sure they would eventually both reach free fall speed and fall at the same rate but the TAB being heavier gets there quicker.
Tomorrow i will try to call the customer care..
And what are they going to do for you? Tell you that your screen is broken? They aren't going to replace something that was clearly caused by mishandling. I know it sucks but you just have to accept it and be more careful from now on. There is probably a local shop than can repair it for you but as new as the TAB is they might have issues finding replacement parts.
I dropped my really hard from about 60cm up...face first onto a marble floor....nothing happened to it..
AFAIK Gorilla glass makes the screen hard to scratch. It shatters all the same as any other glass ;-)
Thats why they call it glass I guess.
Surface is hard but side impact looks like the cause in this case. My guess is if it had fell face down you would have had some and maybe possible no scratches.
Either way it just tells us what we already know. The TAB doesn't like being dropped. Much like a lot of other expensive electronic goodies.
I wish the TAB came with a lanyard because this thing can be a little slick and hard to hold onto. Especially if you swap hands half way through your movie and get lube on it. Almost dropped mine a couple of times already.
Again in the corner! If I see a picture of a device with a broken screen it is always in the corner. Think I'm going to get one of those ugly silicon cases:
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As you can see the display is protected all away around the edge. I agree with jnutz, it is how the force is applied. Appearently those displays doesn't like a force momentum on the corners (or sideways on one of the edges of the screen)
OP, please prove me wrong because I really don't like those silicon cases, but did it just bounced on its corner or perhaps on the bottom edge?
Technomancer said:
AFAIK Gorilla glass makes the screen hard to scratch. It shatters all the same as any other glass ;-)
Thats why they call it glass I guess.
Click to expand...
Click to collapse
Yep.
My Tab fell a couple of times already, but the silicon TPU skin saved it. By the way, I don't find my silicon cover particularly ugly, it is smooth and very discrete. Cheers, dan
daniel.weck said:
Yep.
My Tab fell a couple of times already, but the silicon TPU skin saved it. By the way, I don't find my silicon cover particularly ugly, it is smooth and very discrete. Cheers, dan
Click to expand...
Click to collapse
You have any pointers to pics of the cover you got?
jnutz said:
either way it just tells us what we already know. The tab doesn't like being dropped. Much like a lot of other expensive electronic goodies.
I wish the tab came with a lanyard because this thing can be a little slick and hard to hold onto. Especially if you swap hands half way through your movie and get lube on it. Almost dropped mine a couple of times already.:d
Click to expand...
Click to collapse
Best post in this thread! LOL
slimdizzy said:
Best post in this thread! LOL
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Click to collapse
LMAO ....Too funny
dropped mine about yesterday about a foot and a half to the ground as it slipped out of my pocket, luckily no damages
This device is nearly 98% glass on the front with a thin strip of material bordering the screen.. it's going to happen exactly like you pictured it.
Get a case like the one with the kickstand if you want to better protect your Tab

SII Cracked screen

Well, my screen is cracked, and im kinda pissed....The phone was in a case with the ''gorilla glass" facing my lap, then a friend of mine pushed me into a pole softly and crack, a massive crack, dead pixels, unresponsive screen, and now after a nights sleep the whole screen is blue and you can barely see that its on...
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welcome to the club... http://forum.xda-developers.com/showthread.php?t=1256371
I think the "gorilla" glass is a load of bull to be honest, had my hd2 for well over a year, with only 1 small scratch, had the gs2 for about 5 months, got at least 4-5, think its made from chocolate.....
Yeah its real fake. I btw viseted the store i got it from on contract and the said it would something btween 140 or 150 euros...Ive sent it in and samsung is gonna quote me a filnal figure before i choose if i want them to repair it...
OrionCarl said:
I think the "gorilla" glass is a load of bull to be honest, had my hd2 for well over a year, with only 1 small scratch, had the gs2 for about 5 months, got at least 4-5, think its made from chocolate.....
Click to expand...
Click to collapse
Maybe yours is. I have it now for 3 months. No protection, always in the pocket or on the table or wherever, but no scratch. Quite different from my previous Omnia 2, with a few big scratches after 2 weeks. Perhaps a diamond screen would be good for you.
meranto said:
Maybe yours is. I have it now for 3 months. No protection, always in the pocket or on the table or wherever, but no scratch. Quite different from my previous Omnia 2, with a few big scratches after 2 weeks. Perhaps a diamond screen would be good for you.
Click to expand...
Click to collapse
given the amount of money it costs, it should be made of diamond!
OrionCarl said:
given the amount of money it costs, it should be made of diamond!
Click to expand...
Click to collapse
You are either kidding or have no idea what everything else costs..given the ammount of money u spent on it you should reconsider playing hackie sack with it..
Added some pics...
What sort of pole were you pushed into?
If the pressure was dissipated over the whole screen surface - i.e., trapped between pole and your thigh - it'd seem to be the optimal condition to crack it, unfortunately.
My wife broke a PMP with Gorilla glass by sitting on an office chair with PMP in pocket... and her ass ain't big.
B3311 said:
What sort of pole were you pushed into?
If the pressure was dissipated over the whole screen surface - i.e., trapped between pole and your thigh - it'd seem to be the optimal condition to crack it, unfortunately.
My wife broke a PMP with Gorilla glass by sitting on an office chair with PMP in pocket... and her ass ain't big.
Click to expand...
Click to collapse
Lol, just a small one as big as say.. a leg, yes, it was dissipated, that why it broke i think. Well its off to samsung now, and im looking at a 140-150 euro bill. (well my mate is)
That would do it... Gorilla glass or not, there'll be a certain pressure which the screen can't take.
Good to see a phone with even more scratches on the "silver" than mine, btw
Wich scratches may i ask? Mine was 100% scratch free... The only nicks you see are on the tpu case.
rozza21 said:
Wich scratches may i ask? Mine was 100% scratch free... The only nicks you see are on the tpu case.
Click to expand...
Click to collapse
my bad, didn't look closely enough.
FWIW, I've a biggish nick on the bottom right corner and 4 small ones on the left side after dropping it on gravel - rarely bugs me, but will get a bumper eventually.
B3311 said:
my bad, didn't look closely enough.
FWIW, I've a biggish nick on the bottom right corner and 4 small ones on the left side after dropping it on gravel - rarely bugs me, but will get a bumper eventually.
Click to expand...
Click to collapse
Lol, but that means your really using it...And thats what a phone is all about...
rozza21 said:
Lol, but that means your really using it...And thats what a phone is all about...
Click to expand...
Click to collapse
Exactly.
It's a phone. Contrary to what many people here seem to think, it's neither a fashion accessory nor a status symbol.
The guys at the store said it would be about 140 to 150 euros, i got my official quote...213 euros...ouch!
Gorilla glass is not that strong after all.
wasiimabbas said:
Gorilla glass is not that strong after all.
Click to expand...
Click to collapse
Well the gorilla glass didnt crack, the lcd behind it did probably because of the presure..
Got it back finally! Working good again.
do u guys thinks if it had an SGP glas in there, it wouldn't have cracked?

HTC One Scratch & Dent Damages

i was sitting on a couch and my HTC One slipped and smashed against the Marble ground (harder than concrete)
i did NOT expect this damage since it was only a 2 foot (less than 40 cm) drop
when i picked up my phone and i was very sad because i knew this is here to stay, take a look
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______________________________________________________________________________________________________
after one day, i was in my car and put my HTC One at the back seat
suddenly the phone slipped under the seat and got stuck between the seat and the trunk
when i got it out look how much the phone damaged
_______________________________________________________________________________________________________
Be careful with the HTC One its Aluminum casing is really fragile and it will get damaged with a small impact
i don't like cases because it will make the slim phone chunky and will make it feel cheap (plastic cheap)
but after all its a phone and these things happen, but take a lesson from my experience and make sure you are extra careful.
Best Regards
Muhammad
Ouch looks annoying! You didn't need that many photos to show us the damage though lol
If it was in a case it wouldn't have got messed up like that
Sent from my HTC One using Tapatalk 4
If it had a glass back panel it would have most likely shattered. If it had a plastic surround (vs. metal) it's likely there would have been scuffs or gouges on the plastic with "white" showing through. Certain drops/falls on certain materials are going to affect every phone to some degree.
double flip cover...
Strange I have dropped my phone often and not 1 scratch. It even one time flow out of my jeans when I wanted to take them off and not 1 scratch. I bought one of those 0.3mm cases from eBay just in case next time it will damage my phone. Your phone is ugly as **** now.
Throw on a Speck Candy Shell case, problem solved.
It's aluminium, soft but light, this is bound to happen if you drop it. Since you have now damaged it twice already clearly you are one of those clumsy types and should have got a cover for it after the first incident. I don't trust myself and bought a cover before I got the phone. Not a scratch on mine after 3 months now.
Learning the hard way, don't blame the phone for how much it breaks, you're the one dropping it.
You guys act like you didn't even read his post. He clearly knows aluminum is a soft metal, and it dents easily. He's clearly saying "Don't think it's indestructible because it's metal".
I don't use a case either. I dropped my phone onto a concrete floor from about 5 inches and it got a slight ding in it.
If you have one, you can take a fine file and kind if blend the blemish in. So it doesn't look so "ugly"
Sent from my HTC One using Tapatalk 4
Similar to the blemish I acquired by dropping mine on concrete from 3 feet. I feel like my phone faired really well, considering. Sure a little nick in the corner but this phone is overall very tough. I filed mine down a bit with a nail file, made it smooth. Not gonna stay new forever and maybe a year down the road I'll convert my whole phone to red!
Sandpaper of various grades - I think you can fix it. You won't make it invisible but less visible - for sure.
Get a transparent case preferably to show off the phone. You could have avoided this easily.
http://www.spigen.com/htc-one-case-ultra-thin-air.html
CaseyChaos666 said:
It's aluminium, soft but light, this is bound to happen if you drop it. Since you have now damaged it twice already clearly you are one of those clumsy types and should have got a cover for it after the first incident. I don't trust myself and bought a cover before I got the phone. Not a scratch on mine after 3 months now.
Learning the hard way, don't blame the phone for how much it breaks, you're the one dropping it.
Click to expand...
Click to collapse
lol i am NOT "clumsy" i did NOT use a case in the past 5 years and this is the first accident
in my defense how can i know if i put the phone on the seat it will drop to the backside of the seat and hit a metal
xxquicksh0txx said:
You guys act like you didn't even read his post. He clearly knows aluminum is a soft metal, and it dents easily. He's clearly saying "Don't think it's indestructible because it's metal".
I don't use a case either. I dropped my phone onto a concrete floor from about 5 inches and it got a slight ding in it.
If you have one, you can take a fine file and kind if blend the blemish in. So it doesn't look so "ugly"
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
exactly, i am just saying take extra care when handling your HTC One because unlike other phones it can damage easily
Muhammad.Muayad said:
exactly, i am just saying take extra care when handling your HTC One because unlike other phones it can damage easily
Click to expand...
Click to collapse
Other phones damage just as easily, it just seems a lot more noticeable with metal
Sent from my HTC One using Tapatalk 4
Simple common sense. The damage displayed is perfectly in line with the falls/slips experienced.
This doesn't make this phone any weaker than you'd expect from a phone. Last place I'd leave my phone is loose in a car, it would be silly to not expect it to fall, slip, get damaged. Also, if I dropped the phone onto marble, I'd be thankful it didn't break the screen.
If you don't want to damage *any* phone, don't drop it, keep it secure and stick a case on it.
Sent from my HTC One
This phone does not damage easily.
You can be less careful with this phone.
Aluminum is soft, but not as soft as plastic.
Get a 0.3 mm case. That'll solve the (potential) problem.
What's a good screen protector for this phone..?
Sent from my HTC One using xda app-developers app
brianjaydean said:
What's a good screen protector for this phone..?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
None. You don't need a screen protector on this phone unless you live in a sandy or dusty area. Or you never clean your phone with a moist microfiber cloth, which stops finger oil salts from accumulating.
In which case, I've heard Mime makes some good stuff. It keeps the glass feel. A little expensive though.
The reason I ask about the screen protector is because I already have a small surface scratch on the screen and don't want that to happen again..
Sent from my HTC One using xda app-developers app

T-Mobile Z3 bent already :mad:

Just noticed that my phone is already bent. The only thing I can think of is that this could be the result of the arm band I used the first day I had it. FFFFFFFFFKKKKK. This is real BS I hate cases but I hope you guys are using them..
EDIT: Adding pictures. The phones seems to have bent at the frame at the power button - there is a slight dimple right below it.
I am extremely sad, mad, angry, and upset.
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The Glass is warped on both sides. I am afraid of using the phone because it might crack if it gets too hot
This picture shows the worst of it!
dhaliwal925 said:
Just noticed that my phone is already bent. The only thing I can think of is that this could be the result of the arm band I used the first day I had it. FFFFFFFFFKKKKK. This is real BS I hate cases but I hope you guys are using them..
Click to expand...
Click to collapse
can you post photos of your phone?
Hustlervanz said:
can you post photos of your phone?
Click to expand...
Click to collapse
Updated with pics - I am not happy at all!
Back pocket? Ultra tight front pocket?
abhinav.tella said:
Back pocket? Ultra tight front pocket?
Click to expand...
Click to collapse
He said arm band.
which is weird unless it's a really tight armband or he put it near his elbow.
Have you contacted t-mobile?
abhinav.tella said:
Back pocket? Ultra tight front pocket?
Click to expand...
Click to collapse
Never put the phone in my back pocket, and I don't wear tight fitting pants. The phone is usually in my hand when I am driving, and on the desk at work.
ayamgoreng said:
He said arm band.
which is weird unless it's a really tight armband or he put it near his elbow.
Click to expand...
Click to collapse
The armband couldn't have been too tight otherwise I would have no blood flow to my arm, and if it was near my elbow no movement. However, this is the only thing I can think of because of the above stated.
digitalpirate said:
Have you contacted t-mobile?
Click to expand...
Click to collapse
No, not yet. I think I would be just better off returning the phone - it's literally just been 4 days.
Screen cracks are fairly common with arm bands
First time i see a bent phone from it.
It is easy to generate a lot of force when jogging even when it isn't really tight, it tends to be the g-force doing the damage.
Well no harm trying to request for return.
I'd say it is really a bad timing to return a bent phone due to bendgate.
Good luck.
It actually looks prettier like this lol!
dedei said:
It actually looks prettier like this lol!
Click to expand...
Click to collapse
Xperia Arc is back! .... I loved that phone So much.
I hope this is a rare case. As much as I care most about the thickness of a device when it comes to dimensions, it does make them bendy.
Maybe i'll create an app that straightens your phone........
Sent from my Xperia Z3 while underwater
None of this adds up to me. Can't see how an arm band could cause this. I tried bending my phone a little bit after seeing this thread, and it's a little flexible, but my bending didn't cause a permanent bend (granted I wasn't trying to permanently bend it either). If you don't wear tight fitting jeans and don't put it in your back pocket, all I can think is you tried to bend it yourself... If it's not that then there is something else you did that you're not telling us...
Please show us what the armband looks like.
What model phone(s) is the armband designed for?
Whatever the cause, using wooden blocks and clamps you should be able to bend it back. I have seen it done with an iPhone 5/5S.
Elysian893 said:
None of this adds up to me. Can't see how an arm band could cause this. I tried bending my phone a little bit after seeing this thread, and it's a little flexible, but my bending didn't cause a permanent bend (granted I wasn't trying to permanently bend it either). If you don't wear tight fitting jeans and don't put it in your back pocket, all I can think is you tried to bend it yourself... If it's not that then there is something else you did that you're not telling us...
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Click to collapse
Look, I'm just telling what could be the issue by giving you as much information as possible. The phone is big enough and skinny enough to bend - aluminium isn't known for its strength. I am not rich enough to buy a phone and bend it just for fun. I switched to T-Mobile and ran with an AT&T M8 waiting for this thing to get released, and I'm just sharing my concerns and experience with community.
I don't need to lie to you, even I don't know how in the heck this is possible!
sunoryjim said:
Please show us what the armband looks like.
What model phone(s) is the armband designed for?
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http://www.amazon.com/gp/aw/d/B00MN...200_QL40&qid=1414861715&sr=8-1#ref=mp_s_a_1_1
abhinav.tella said:
Whatever the cause, using wooden blocks and clamps you should be able to bend it back. I have seen it done with an iPhone 5/5S.
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Lol, I will skip on that - I rather pay the $50 restocking fee.
That's a significant bend for you to not know how it happened.
Elysian893 said:
That's a significant bend for you to not know how it happened.
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And that is exactly my point! Phones shouldn't just bend.
Besides I think you have already made up your mind about me so there is no point in arguing with you. Just consider this a warning and be careful with your phone.
You must have massive muscle bulges, while running the flex of your deltoid and biceps/triceps probably caused it to bend. Its a testament to your strength.
Comedy aside, it definately sucks though. I do not think TMO will replace it. It does seem more fragile than the Z2 according two those who have both.
I usedto have a copper z3 that hada slight bend in it just like yours. What made mine worsewas a bulge that separated the aluminumfrom the glass just behind the power button. Like you im not sure how it hapoened as i usually take great care of my phones (have not dropped one since 2006). I was out for the night with friends while it was in my front pocket. The jeans were a little snug but not really tight. I think we may see more issues like this in the future as more time passes. I had had the phone for some time before i noticed it so it was definitely a new occurrence.
Oh man.. this is no bueno. If this happened here, it is going to happen to a TON of people. Jeez.. maybe this will be the 1 upside to the thicker, bulkier, plastic based Z3v frame and body.
dhaliwal925 said:
The phone is usually in my hand when I am driving
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Put the phone down and and drive properly.

Bend/Breakgate Beware!

Hey XDA'rs,
So as of a few days ago, I was the happy owner of a Nexus 6 on Sprint, I even tested a VZW nano for a day.
I took it out with the family and we went to go eat at a sushi restaurant. The chairs were made of a faux-leather plastic with about 1 inches of padding. My Nexus 6 was in my back pocket and I heard a "crack". I immediately thought that the chair going to give way or something and I jumped up. I reached in my pocket and felt a sharp pain to have my hand emerge with a small laceration to my thumb. When I pulled out my phone, it had the top corner of the phone and snapped at the plastic antenna point and the body had contorted backwards at some weakpoint in the device.
As you look at the pictures, note that there are no scratches, abrasions, or any other signs of abuse or mishandling of the device. I am 5 foot 10 inches tall and weigh about 155 pounds so it is not plausible that excessive force from my weight was a factor.
This is a thread to make everyone aware that there is a potentially catastrophic structural weak point where the plastic antenna meets the metal rim. Don't care to hear if you sit down with your phone or not or hear lectures on how physics works.
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lol, #bendgate
no issues here. not in a case, keep it in my back pocket, 5'7" 170lbs.
You put one of the largest phones on the market in your back pocket and sat on it....and you didn't think there might be a problem??
The phone wasn't designed to mold to your backside.
Why would you ever decide to sit on your phone? I know your intentions here are to inform, but I don't understand why you would keep it in your back pocket and sit on it in the first place.
This phone is too big not to bend if you sit on it. Sorry that happened man.
Why are you sitting on a $700 piece of technology? Would you take your laptop and sit on it? I don't get it...
im confused. did you know your phone was in your back pocket and you sat down anyways expecting it to be ok? or did you sit down on your phone forgetting that you had it in your back pocket?
Odin2347 said:
Why are you sitting on a $700 piece of technology? Would you take your laptop and sit on it? I don't get it...
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Sitting on a 700 USD tablet.
It takes all sorts.
Not sure if you're expecting any sympathy for sitting on this or any phone, but I don't see you getting any here. That's just plain negligence.
Not sure why you're all giving OP a hard time. He's just reminding the fact that some of us need to be more careful with how we sit down with our phones. I've always had my phones in my back pocket and never had a problem.
That sucks...
but seriously, what all these other guys have said. What possessed you to SIT on your phone?!?
I thought just woman put their phones in the back pocket? Are you a big dude with tight jeans?
Sorry about your phone, hopefully you can get it replaced.
6" phone, back pocket, chair=broken phone. Moving on
simms22 said:
lol, #bendgate
no issues here. not in a case, keep it in my back pocket, 5'7" 170lbs.
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Glad I'm not the only one, everyone else here seems to think we are crazy for putting a phone in our pocket. lol.
maddoggin said:
im confused. did you know your phone was in your back pocket and you sat down anyways expecting it to be ok? or did you sit down on your phone forgetting that you had it in your back pocket?
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I always look at where I am sitting first. If it is a rigid surface, such as a park bench, a wooden chair, a concrete step etc, I will not sit down with my device. However, a padded chair and my padded backside have never caused me any issue with any of my large devices. Note 4, Note 3, One M8, iPhone 6.
For everyone else who seems to struggle with this concept, understand that this thread is not a "Don't sit down with your phone in your pocket" thread. This is a thread to make everyone aware that there is a potentially catastrophic structural weak point where the plastic antenna meets the metal rim. Don't care to hear if you sit down with your phone or not or hear lectures on how physics works.
davwman said:
6" phone, back pocket, chair=broken phone. Moving on
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Thanks for stopping by, be sure not to let the door hit you on the way out.
Ironkidz said:
Thanks for stopping by, be sure not to let the door hit you on the way out.
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If it did, at least he wouldn't have a broken phone.
Sent from my Nexus 6 using XDA Free mobile app
Ironkidz said:
Glad I'm not the only one, everyone else here seems to think we are crazy for putting a phone in our pocket. lol.
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na, ive always kept it there(g1, nexus 1, nexus s, galaxy nexus, nexus 4, nexus 5, and now nexus 6). and rarely from time to time(once every 6 months or so), i do end up sitting on it. but ive never damaged any phone from the sitting.
kelmar13 said:
If it did, at least he wouldn't have a broken phone.
Sent from my Nexus 6 using XDA Free mobile app
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That's an LOL IRL.
Ironkidz said:
Glad I'm not the only one, everyone else here seems to think we are crazy for putting a phone in our pocket. lol.
I always look at where I am sitting first. If it is a rigid surface, such as a park bench, a wooden chair, a concrete step etc, I will not sit down with my device. However, a padded chair and my padded backside have never caused me any issue with any of my large devices. Note 4, Note 3, One M8, iPhone 6.
For everyone else who seems to struggle with this concept, understand that this thread is not a "Don't sit down with your phone in your pocket" thread. This is a thread to make everyone aware that there is a potentially catastrophic structural weak point where the plastic antenna meets the metal rim. Don't care to hear if you sit down with your phone or not or hear lectures on how physics works.
Click to expand...
Click to collapse
The "catastrophic structural weak point" is your bony backside, not the phone :angel:
das boot said:
The "catastrophic structural weak point" is your bony backside, not the phone :angel:
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Seems to only be for the Nexus 6. No other device has had this issue.

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