I dont know what's going on, but every time i want to watch a video on youtube, my phone just freezes. It happens when I quit the app, so I can watch videos just fine, but as soon as I exit, there's always an issue. Power button becomes unresponsive, so I need to take of back cover to restart my phone... Anyone else has this? Any known fix?
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
I confirm this one popping sometimes. Not that often that it becomes annoying, but nevertheless.
Did you find a solution to this problem? I am experiencing it too and it is very annoying!
I've recently inherited one as well (E900 that is).
The one I have has been dropped, the backlight powers, but no drawing on the screen.
I've disassembled and re plugged everything (bugger stripping down!) but still no luck. I've done a VolUp+Down+Cam+power hard reset, and when I plug into PC Zune says setup needs completing (so it has reformatted) but still no luck.
I cant see anything fried, and no damaged ribbons as far as I can see, any ideas?
I sold the phone a while ago, and never solved the problem. I think it's a firmware issue.
PaulMdx said:
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
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Click to collapse
hi.
What do you mean "somethimes if I press power button"?
Is it pressed with purpose to lock the phone, press it to turn off phone (background slider shows to power off - on Mango and beyond version) or press it accidentally?
Cheers.
So, I did a phone reset. Unfortunately the issue is still present!
Sometimes when I press the power button to unlock the phone the screen is lit, but stays blank i.e. no lockscreen wallpaper, no nothing. The same happens sometimes when I get a phone call - the phone rings and vibrates, the screen is lit but stays blank.
When this happens I have to press the power button to put the phone into sleep mode and press it again to wake it up.
What I found is, when the issue occurs the screen is actually responsive. For example I can slid up and unlock the phone then I hear the unlock "pop" sound. It's just that nothing is drawn on it!
I was wondering if anyone else experienced the same behavior and found a resolution. Also I am not sure if this is a software or a hardware problem. If I could confirm it was a hardware problem I would call LG and have the phone repaired or replaced.
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
billybrown said:
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
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Click to collapse
I am pretty certain this is a hardware issue. I am calling LG tomorrow and hopefully they'll take the phone for repair/replacement.
I sent my phone for repair. Today I got it back, and guess what?!
The issue is still present! It seems, they "couldn't reproduce" or something.
What should I do now?
EDIT: If anyone is interested, here is a video I just captured which clearly demonstrates the problem. http://youtu.be/38kF9RYs_bU
I'm sending the phone back for repair tomorrow with this video attached.
Hey, might not be an issue at all, but in the video, I saw that the two times you were able to get it to go blank you had your finger on or near the proximity sensor. I wonder if there is something that could be the trigger.
Just wondering if you can duplicated it or cause it only when you have the proximity sensor blocked, or if it truely is random.
You are right, it might has something to do with the proximity/light sensor.
On the other hand, this issue occurs even on incoming calls when the phone is placed on a table, screen up and nothing around the sensor.
Today, I visited my local carrier shop and left the phone for repair again. They told me, since this is a second claim they'll run it through the process faster, so I expect to get it back next week.
Will post an update.
UPDATE: My phone was replaced. Yesterday I got a brand new unit, yeah! It was stock wp 7.0. I plugged in my sim and used the phone the whole day, no sign of blank screen issues. Last nigh I installed all the updates (total 5 I think) up to OS 7.10.8107.79, FW 1.0.16.10. Guess what?! Same issue!
I am crushed
I have a surround and lately its misbehaving.
The screen goes off within a second or two if I do not continue touching it. Sometimes it doesn't even stay for a second and goes off immediately. When the screen goes off, I notice the red battery light blinking. Sometimes its just in a reboot boot loop. If i am successful and able to reach videos and start a video, then the video plays fine.
Until the video is playing, the screen doesn't go off. I have tried a hard reset but it didn't help. I am on mango.
What might be the problem?
Does anyone else have these issues?
I will be listening to music thru my headphones, and then pause it for a minute or two. Then when I press play the phone doesn't play. I have to pick up the phone and physically press a button to 'wake' the phone. And then instantly the previous click registers and it starts playing.
This is a huge issue. I stop and start my player 50+ of times during a gym session.
Any help would be appreciated.
The wierd part is that it doesn't always not work. Sometimes I can't reproduce the problem, most times I can though.
Could it be a program I have that is keeping the music player from keeping the phone out of deep sleep so it responds to the clicks?
Timelinex said:
The wierd part is that it doesn't always not work. Sometimes I can't reproduce the problem, most times I can though.
Could it be a program I have that is keeping the music player from keeping the phone out of deep sleep so it responds to the clicks?
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Click to collapse
Ok, I just figured out why sometimes I can press play during sleep and it works and why other times it doesn't.
If the music app is the main app on the screen at the time that I put the phone to sleep, then the buttons work even after the phone goes to sleep. However if its backgrounded by pressing the home button or if I just started the music using the lockscreen, then there is the issue of it not responding.
Hopefully that helps anyone else with this issue.
Any insite on fixes for this?
My headset buttons do not work while the screen is on...
So, whenever my battery gets bellow 14% my galaxy starts to have a weird problem.
My screen basically turns off whenever I open some apps or watch a full screen video on twitter (not every single video makes the screen turn off, only some of them)
When this happens I can lock and unlock the phone and the screen will start to work again, but as I said, whenever I open a video or a app the screen turns off.
I don't know what is happening and I can't find answers to this problem, I've seen online that some people are having the same problem as me but no one had answers for why this happens.
My s8 is the SM-G950W
If your screen turn on when you press power button then there might be some issue with your software.
Do a factory reset.
maxi65 said:
If your screen turn on when you press power button then there might be some issue with your software.
Do a factory reset.
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Click to collapse
As the battery level gets lower, the problem gets more apparent, here's a video.
drive.google.com /file/d/1-4kLMH9oII9NK5JWl7ZxDnT-ILirsdBw/view
I'll try to do a factory reset to see if it fix the problem.