Anyone else experiencing this issue? I'll be on the phone chit chattin away with no issues, then usually anywhere between 30 seconds to 5 minutes my phones mic will cut out, I can hear them fine on my end but they cannot hear me at all. If I end the call then call them back they can once again hear me. This was happening before any mods. Figuring that it could be a ROM issue I Odin back to stock but MDC since I had upgraded to MDL then did some tinkering to touchwiz, shabbys kernel and some theming and I still get the problem. I am assuming at this point its a hardware issue but I wanted to see if anyone else is having this problem at all.
Thanks
Edit: forgot some info. I have a sprint s4 full bars in location, happens just about anywhere, WiFi disabled, 3g area only here in phx
Happening on my wife's stock gs4 but not my stock rooted gs4. She is also having some heat issues. Screen/battery getting hotter than normal since day one.
Going to store tomorrow. Fun fun...
Sent from my SPH-L720 using xda app-developers app
Yeah I'm going to restore mine right now and take it in. Its makes me a little mad knowing this is already happening and I haven't even had it a week. All will be well if they fix it.
I've returned two phones because of this issue, now I'm thinking it's just a hardware bug.
Don't use voice enough to switch to a different one, although it's very annoying.
Yeah I was going to return it but I have been testing the theory that i have been covering the mic hole. If you cover it at all so one will hear you. So far I haven't really had a problem but I don't talk on the phone that much
I've experienced the same thing
I just got my S4 on Sunday, and today it did the exact same thing. Not sure if its just typical Sprint problems, or actually an issue with the phone. Have you experienced more issues?
For me it happened twice in one call, once for like 10 seconds, then again and the other caller just hung up because they couldn't hear me.
Trying to decide if this is a QC issue, or just a one off problem.
I really haven't had any further issues. I know that some of my cause was them repairing a tower. Its only happening when I over the mic hole from what I am seeing. I guess time will only tell if it is a true hardware issue
Related
I have had the evo since the day it came out. Just recently my earpeice speaker has a crackling in it. Will sprint give me any problems cause I am rooted? will I have to load the stock ruu on the phone before I bring it in. I would hate to have to start all over again. But it is hard for me to talk on the phone. If someone knows if they would just replace the speaker or if they would give me a new phone?
just do a back up and then go stock and bring it in.
if they see it is rooted they will blame that as the issue.
I thought if I go back to stock I will loose all my nand backups
No just nand backup, stock it, get it back, root it, run band, your good to go. Backup your nand folder on a computer if it makes you feel safer too.
phatmanxxl said:
No just nand backup, stock it, get it back, root it, run band, your good to go. Backup your nand folder on a computer if it makes you feel safer too.
Click to expand...
Click to collapse
run band?
Hopefully I will get the same phone back and not a new one.
Yea band, as in bandroid nackup.
blow into the ear piece. mine was cracking two and i think something passed through that little grate and got up against the ear piece. kinda like putting something on a car speaker and it popping and cracking like its blown..
should a least try it
so no follow up?
I get popping/crackling in my on-phone speaker every other call it seems. If I hang up and call again it sometimes will go away. I'm rooted stock.
I figured it was the network and not the phone. Let us know how it goes...
Well I returned my phone back to stock without any root, I also took off any folders/files on the sd card that would show that I had root. I went to the sprint store, they looked at my phone and after 30min they said, "ok, we are going to get you a new/refuribished phone" and I had the choice of getting white, which I am getting. Should have it by Tues or Wed. Then I will be rooting it. I can't stand having my phone stock. I miss my cm6 turbo
I'm curious about this as well. My speaker crackles but only ever with one person that I call. As crazy as it sounds it's only when I call my gf on her Hero.
I know it's not a volume issue because I hear the crackling while the phone is ringing before she even picks up. I was also wondering if it's a network issue cause it never happens on any of my other calls.
I have TEP so I may just see what Sprint says.
Edit: I forgot to add that when I'm talking to her and switch to speakerphone I can still hear crackling so I'm thinking network issue.
Sent from my PC36100 using XDA App
aerajan said:
I'm curious about this as well. My speaker crackles but only ever with one person that I call. As crazy as it sounds it's only when I call my gf on her Hero.
I know it's not a volume issue because I hear the crackling while the phone is ringing before she even picks up. I was also wondering if it's a network issue cause it never happens on any of my other calls.
I have TEP so I may just see what Sprint says.
Edit: I forgot to add that when I'm talking to her and switch to speakerphone I can still hear crackling so I'm thinking network issue.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I have that a little bit too. Mine seems to be volume though. If I'm maxed on in-call, that's the worst. If I pop it down one click it's not too bad.
I can deal with it, but I have a feeling it may get worse some day
Coincidences? Switching from a Beta Froyo DI18 to DK28 all of a sudden my speaker is making a crackling sound. It sounds like it is blown, or the connection is bad. I am guessing it is just a coincidences that it happened at the same time I did the update, since I am not seeing other post with the same issue. It is weird because I was not playing music, using the speaker phone or anything else through the speaker at all yesterday.
Hopefully I can take it to a Sprint Store and they can swap the speaker out. I really don't want a new phone as this one has ghost armor and it is on perfectly!
CrozB
I too have upgraded and started having speaker problems. Mine now sounds exactly as you have described it. The speaker was never great before when compared to other headsets but now it is really bad. So, did the speaker just happen to break at the same time that I changed firmware or did DK28 do something to it?
CrozB said:
Coincidences? Switching from a Beta Froyo DI18 to DK28 all of a sudden my speaker is making a crackling sound. It sounds like it is blown, or the connection is bad. I am guessing it is just a coincidences that it happened at the same time I did the update, since I am not seeing other post with the same issue. It is weird because I was not playing music, using the speaker phone or anything else through the speaker at all yesterday.
Hopefully I can take it to a Sprint Store and they can swap the speaker out. I really don't want a new phone as this one has ghost armor and it is on perfectly!
CrozB
Click to expand...
Click to collapse
I'm with ya! It seems that it might be software related to DK28? I notice when listening to music and some multi tasking maybe taxes the processor a bit and then I get the crackling....
Hmmmmm
I have to say
On 2.1, my speaker was great.
Now on 2.2, it siyndd like rice crispies.
Sent from my SPH-D700 using Tapatalk
I had the same issue, and my speaker shut down completely. Took it into best buy since I had the service plan, and when I got it back, they said they had only "changed settings", but it's working again...
Also, I unrooted back to stock before giving the phone over to best buy, but it still wasn't working until I got it back from geek squad.
Downside; now my keyboard doesn't light up, and doesn't interact with orientation, but allows input via typing.
Sent from my SPH-D700 using Tapatalk
No static or crackly problem with Eclair or when I flashed to DK28. Did you try a factory reset after flashing to DK28? It cleared up a few odd problems I encountered. YMMV
I'm on DK28 and loving my speakers. Runs as should.
Took it to the Sprint store and after replacing my speaker it is fine. Sprint said nothing about the leaked Froyo or custom rom on the phone.
On a side note, they also replaced my screen. I have no idea why they did that as the speaker is clearly not connected to the screen. I am really pissed about it too because I lost my ghost armor off the top half of my phone and had to pay Best Buy another $25.00 to have a new kit reapplied.
Oh well at least my speaker is working again.
CrozB
Sent from my SPH-D700 using XDA App
I had the same problem with mine. They ended up replacing the phone
http://forum.xda-developers.com/showthread.php?p=9656954
since the epic's come out we've had about 5 people come in w/blown speakers. depending on the store you go and the level of experience the tech working on your phone has will determine if they just replace the whole phone or speaker, but repair centers should have speakers in stock to replace if their doin their job right.
Happened to me also. I got a whole new phone as well.
Sent from my SPH-D700 using XDA App
I've noticed that I'll hear a weird vibration noise if I increase the volume over a certain amount in call. I fixed it at some point by inserting and removing the headset but it returned once I changed the volume again. Has anyone else experienced this? This is on the normal speaker not the back one for speaker phone.
Mine has always done it. Kind of sounds like a slightly blown speaker. Honestly it only does it when I turn it up louder than I would want it anyway so it doesn't bother me.
When I first got mine, it vibrated badly when the volume was anywhere over the minimum. I returned it for a new one and this current one hasn't done it once. I have read many reports about this issue all over the interwebs...there must have been a batch or two that is stricken with this issue.
Thanks, I was hoping it was a software problem but it seems it definitely is a hardware defect. I'm in the process of ordering a replacement.
I don't experience the "popping" noise when I'm on a call. Only when I've left it on the charger for awhile. I'm not not sure what exactly causes it but it's quite annoying. If I take it off the charger and let it cool off, it's fine. Not sure what the deal with that is..
It seems my replacement phone has the same issue. Did I just get unlucky or is this a problem with all Epics?
Mine does the same thing. You are talking about the earpiece, right? Sounds like theres a hair stuck in it buzzing when you are talking to someone. It's definitely something screwy with the speaker itself.
cornaljoe said:
It seems my replacement phone has the same issue. Did I just get unlucky or is this a problem with all Epics?
Click to expand...
Click to collapse
Happens on mine, too.
Sent from my SPH-D700 using XDA App
Hi!
I'm sorry if this is really long and confusing, I just want to try and explain as best as I can. If anyone is experiencing similar issues or just have some input I would love to hear it.
I bought a G2 (International version) about a week ago and have some issues with noises being heard from the call speaker (can be heard on the top backside also) even when not in a call and the screen being off.
I've read a bunch of posts about people complaining about the sound quality during calls, I would say mine was not horrible but not great either. I don't make a whole lot of calls on my phone so I didn't really notice it at first, until a couple of nights ago when I kept hearing this weird high pitched noise that I couldn't figure out where it came from. I don't have super hearing or anything, but I do hear the noise some chargers sometimes make when they're plugged into an outlet, highly annoying. Picked up my phone (from about 1 meter away) and that's where the noise was coming from.
I first thought it was the actual speaker making the noise but the noise is the same on the backside of the phone around the camera area.
There's the high pitched sound, some faint hissing, some dial-up modem like sounds and a lot of click click click..cliiiick's.
I do have pretty weird cell reception here, in one place it can be full and if I move it 1 cm it drops to 1 bar and so on.
I also noticed the phone got very hot up top. I wasn't doing all that much on the phone, had the browser open, played candy crush and wordfeud for like 5 minutes, checked my email.. normal stuff. Got a phonecall and when I put the phone against my ear it was really uncomfortably hot. Not burning hot or anything but definitely not something I want to speak in for more than 5 seconds. I checked the battery temp and it said 36 C, but the top of the phone was wayy hotter than the bottom part. This was at night so screen brightness was set to 0.
I let it cool down and ran Antutu just to see how hot it would go to, it peaked at 47 C and again the top part of phone was a lot hotter than the bottom part. The sound can be heard when it's quiet during the day too. I tried a factory reset but the sound was still there.
I took it back to the store and wondered if I got a defect phone or something. The guy at the store pretty much tried to brush me off. He did try to reproduce the problem and took the phone back behind but said he couldn't hear it in a "soundproof" room.
His colleague said "well phones do get hot when playing games". But really, shouldn't the G2 be able to handle the same things I normally did on my oold phone (HTC Incredible S) with no issues at all?
The sound can not be heard from any other phone I've tried to hear it from (my old phone, various Galaxy S3's and 4's, iPhones, Nexus 4 or the Galaxy Trend plus I bought so I would have a phone while the G2 is on service).
Those of you who have issues with crappy signal/reception and have normal hearing; can any of you hear it making sounds even while the screen is off?
If you made it all the way through that; thanks for taking the time to read! Any input you have would be greatly appreciated as it's not so much fun to feel like a annoying nagging customer when raising the issues at the store. I think the phone is fantastic, save for those issues!
Return it for replacement. Definitely not normal. Especially that hot. This phone stays cooler than my Spectrum. I get no sound static or audible noise less I'm on call, ect. Sounds like voltage leak, and into the speakers. Never uncomfortable at ear after an hour of games. Demand a replacement.
Kabloinko said:
....issues!
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Click to collapse
I already made a thread about the noise. The last lg phones have it. All nexus 4... you can check the threads...
And also this one. Once heard cannot be unheard.
Some ppl do not hear it. Some ppl do not wanna hear it.
What I read from N4 the intensity of the noise can differ...But am not sure about that. Mine n4 from us had it. And a brand new that a friend bought few week back from eu the same...
But a replacement won't do a thing. No one said oh, New device fixed it. Max they did. Oh, it's better. They also said that the issue can become worse in time.
It's just the quality control sucks in the dept from lg...
Anyway. When you exchange it. Let me know if the new device is better.
Sent from my LG-D802 using Tapatalk
Steamer86 said:
Return it for replacement. Definitely not normal. Especially that hot. This phone stays cooler than my Spectrum. I get no sound static or audible noise less I'm on call, ect. Sounds like voltage leak, and into the speakers. Never uncomfortable at ear after an hour of games. Demand a replacement.
Click to expand...
Click to collapse
I was expecting the store to replace it with a new one on the spot, it was only a week old. But since they couldn't "reproduce" the problem they had to send it to the service center. It's nice to know that at least I'm not being super annoying and complaining about things that are "normal". I did wonder why no one complained about the top part getting hot. I have hats, don't need an ear-warmer!
Thanks!
PAGOT said:
I already made a thread about the noise. The last lg phones have it. All nexus 4... you can check the threads...
And also this one. Once heard cannot be unheard.
Some ppl do not hear it. Some ppl do not wanna hear it.
What I read from N4 the intensity of the noise can differ...But am not sure about that. Mine n4 from us had it. And a brand new that a friend bought few week back from eu the same...
But a replacement won't do a thing. No one said oh, New device fixed it. Max they did. Oh, it's better. They also said that the issue can become worse in time.
It's just the quality control sucks in the dept from lg...
Anyway. When you exchange it. Let me know if the new device is better.
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
I did search for similar threads but found nothing that matched my issues with noises during idle.
I am soo glad to hear that I'm not the only one with the issue, or that I'm imagining things! I don't have much hope of the new one being better, which I told them at the store. If it persists with the new one I'm returning it. I was contemplating getting the Nexus 5 instead of the G2. I didn't notice the sound on the Nexus 4, but maybe it was fainter than on the G2. So does the Nexus 5 also have this issue?
If it gets worse with time I'll probably end up getting annoyed at some point.
I'll let you know if the new one is better. but that won't happen for at least 3 weeks. I'm guessing a month and a half with it being xmas and all that.
Kabloinko said:
I did search for similar threads but found nothing that matched my issues with noises during idle.
I am soo glad to hear that I'm not the only one with the issue, or that I'm imagining things! I don't have much hope of the new one being better, which I told them at the store. If it persists with the new one I'm returning it. I was contemplating getting the Nexus 5 instead of the G2. I didn't notice the sound on the Nexus 4, but maybe it was fainter than on the G2. So does the Nexus 5 also have this issue?
If it gets worse with time I'll probably end up getting annoyed at some point.
I'll let you know if the new one is better. but that won't happen for at least 3 weeks. I'm guessing a month and a half with it being xmas and all that.
Click to expand...
Click to collapse
Search in the N4 threads for static noise.
Btw, sometimes it's harder to hear, depends on the environment.
I bet N5 has the same issue...
As said, many do not wanna hear it.... And some even can't (doesn't mean it's not there...)
Btw I am fighting with myself too. If I should claim warranty or let it be... But sometimes it's pretty annoying. Mostly in calls in the silent periods. And sometimes I do not perceive it.
I got the g2 in hope that the n4 bug will be fixed.... One thing though in N4 it was worse.
Edit: some theory I remember. Said to have something to do with the data transfer. So in N4 they made "fixes" with tasker for calls with data WiFi Off during call and on after etc.
Btw if you really can hear from that far you really can have good hearing or really defect device... I can hear mine only ear next to it. Same as N4
Sent from my LG-D802 using Tapatalk
PAGOT said:
Search in the N4 threads for static noise.
Btw, sometimes it's harder to hear, depends on the environment.
I bet N5 has the same issue...
As said, many do not wanna hear it.... And some even can't (doesn't mean it's not there...)
Btw I am fighting with myself too. If I should claim warranty or let it be... But sometimes it's pretty annoying. Mostly in calls in the silent periods. And sometimes I do not perceive it.
I got the g2 in hope that the n4 bug will be fixed.... One thing though in N4 it was worse.
Edit: some theory I remember. Said to have something to do with the data transfer. So in N4 they made "fixes" with tasker for calls with data WiFi Off during call and on after etc.
Btw if you really can hear from that far you really can have good hearing or really defect device... I can hear mine only ear next to it. Same as N4
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Oh interesting, found lots of posts on the N4 board.. guess I didn't use the magic combo of words to get any relevant hits when I searched before I posted.
Yeah, the guy at the store definitely didn't even want to hear it. It's also hard to prove the sound is actually there. I mean how do I prove that I can actually hear the noise? I dearly would love to be able to keep this phone and live with the noise, but not combined with the top part acting like a stove. If I can't convince the store guys that there is something wrong with it and LG won't hear of it I guess I'm looking at a Samsung instead :/
PAGOT said:
I already made a thread about the noise. The last lg phones have it. All nexus 4... you can check the threads...
And also this one. Once heard cannot be unheard.
Some ppl do not hear it. Some ppl do not wanna hear it.
What I read from N4 the intensity of the noise can differ...But am not sure about that. Mine n4 from us had it. And a brand new that a friend bought few week back from eu the same...
But a replacement won't do a thing. No one said oh, New device fixed it. Max they did. Oh, it's better. They also said that the issue can become worse in time.
It's just the quality control sucks in the dept from lg...
Anyway. When you exchange it. Let me know if the new device is better.
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Um, actually I exchanged my first device with a new one and it is gone. I was super sensitive to the sound although my cousin and the best buy guy could not hear it. I was exactly as OP described. Totally gone.
The one difference in the two phones is the first one I received needed to receive updates out of the box and the second one already had the updates. So i'm assuming the first was from an older batch of phones.
PS THIS IS A VERIZON DEVICE!!!!
OP I would suggest swapping it out. It doesn't hurt to swap it out and get a new one. If it still does it your only out a few minutes of time.
Sktr021 said:
Um, actually I exchanged my first device with a new one and it is gone. I was super sensitive to the sound although my cousin and the best buy guy could not hear it. I was exactly as OP described. Totally gone.
The one difference in the two phones is the first one I received needed to receive updates out of the box and the second one already had the updates. So i'm assuming the first was from an older batch of phones.
PS THIS IS A VERIZON DEVICE!!!!
OP I would suggest swapping it out. It doesn't hurt to swap it out and get a new one. If it still does it your only out a few minutes of time.
Click to expand...
Click to collapse
That is actually good news. If it's really gone. Am bit skeptical, coming from countless threads, and some devices on my own in N4.
Well another thing I remember was that some ppl reported like you over the N4. Issue gone. And then few weeks after a re-post. "It's back"
Let's hope that does not happen though.
How long you have it already?
PAGOT said:
That is actually good news. If it's really gone. Am bit skeptical, coming from countless threads, and some devices on my own in N4.
Well another thing I remember was that some ppl reported like you over the N4. Issue gone. And then few weeks after a re-post. "It's back"
Let's hope that does not happen though.
How long you have it already?
Click to expand...
Click to collapse
I mean the screeching noise on my first device was constant. From the time I got it on day one. I just thought maybe it was me, or it was just something kind of temporary etc.. My girlfriend even made jokes about how I was getting old (im about to turn 25 lol) and its just my hearing. As soon as I got the second device it stopped. I was told it is probably a resistor or something like that making more noise than it should. I dont know.
I've had the second device for about two weeks or so.
Sktr021 said:
Um, actually I exchanged my first device with a new one and it is gone. I was super sensitive to the sound although my cousin and the best buy guy could not hear it. I was exactly as OP described. Totally gone.
The one difference in the two phones is the first one I received needed to receive updates out of the box and the second one already had the updates. So i'm assuming the first was from an older batch of phones.
PS THIS IS A VERIZON DEVICE!!!!
OP I would suggest swapping it out. It doesn't hurt to swap it out and get a new one. If it still does it your only out a few minutes of time.
Click to expand...
Click to collapse
This sounds encouraging... so maybe it will be fixed on mine when I get it back? Store would not hear of just swapping it out for a new one on the spot so I'm stuck waiting.
usually when you hear hissesbits bad reception, but sometimes its bad simcard and rarely some hobbyist or secret agency listening in. Try elimination apps also, some could interfere somehow when trying to setup a tap
try different sim/network just in case, note different sim will erase some stuff
I forgot the obvious, liquid, damp environments like shower can break microphones or speakers or cause previously isolated components to leak into another
bachera said:
usually when you hear hissesbits bad reception, but sometimes its bad simcard and rarely some hobbyist or secret agency listening in. Try elimination apps also, some could interfere somehow when trying to setup a tap
try different sim/network just in case, note different sim will erase some stuff
I forgot the obvious, liquid, damp environments like shower can break microphones or speakers or cause previously isolated components to leak into another
Click to expand...
Click to collapse
Yeah. No. That what we spoke of, is well documented and reported in N4.
Allegedly it's a shielding issue and as someone said the speaker or some other part is picking up static etc.
(Continued with data activity)
As said it's also on idle when screen of, phone sleeping....
The showering would make sense if they would do it by default in LG factories
Same goes with aps.
But there are 2 issues that are reported for G2. One i think is the call quality for Verizon I think that maybe can be fixed with a software update.
And then there is this. It's static noise, crackling, etc which can be heard "anytime". It's feint, but there. Where it's annoying for me is in the silent parts of a call, when no one talks and my ear is near the device.
Sent from my LG-D802 using Tapatalk
actually just get a glass, or look at the mirror when you showered and how much condense is on it. then think, could that condense form on/in phone, you'd be amazed your microphone/speaker etc etc
Sonys strategy should be copied by all phone manufacturers
Kabloinko said:
This sounds encouraging... so maybe it will be fixed on mine when I get it back? Store would not hear of just swapping it out for a new one on the spot so I'm stuck waiting.
Click to expand...
Click to collapse
Where did you get it and how long ago?
When I spoke to Verizon they said that it is considered a manufacturer defect and that it would be absolutely no issue switching it. He also said they weren't receiving many complaints about this issue.
I purchased mine at Best Buy and they swapped it out (after 3 days) without any questions at all. He just said no problem and switched it out.
I would pitch a fit if they won't work with you. It wouldn't even hurt them as it would be sent back to LG as defective anyways.
Sktr021 said:
Where did you get it and how long ago?
When I spoke to Verizon they said that it is considered a manufacturer defect and that it would be absolutely no issue switching it. He also said they weren't receiving many complaints about this issue.
I purchased mine at Best Buy and they swapped it out (after 3 days) without any questions at all. He just said no problem and switched it out.
I would pitch a fit if they won't work with you. It wouldn't even hurt them as it would be sent back to LG as defective anyways.
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Click to collapse
I'm in Sweden and got mine at a normal electronics store, the international version and not operator branded or anything. I got mine Dec 16 and went back to the store Dec 21. The guy at the store first wanted to do a warranty claim but I called bull**** and stated DOA since it was not even a week old. I was in that store for an hour trying to just explain what the hell was wrong with it. They claim they couldn't just switch it for a new one since they couldn't reproduce the problem. I don't know how the hell they expect to reproduce the problem with a soundsystem pumping in store (no chance in hell of having as good hearing as at night or when it's just quiet!) and listening for it in a soundproof room seems kind of moot too. My apartment is not soundproof nor is it isolated from radio interference or even in a particularly hot spot for cell reception.
I'm guessing LG Sweden haven't heard so much about this since they probably haven't sold as many of them over here. I'm emailing LG to hear what they have to say for themselves. I am in no way backing down on this. if I get it back and the service papers state nothing done and nothing wrong (in which case the store will make me pay the shipping fees) I will void the purchase. Will see if they try to fight me on that too. I'm bringing big brother to the store next time, he gets... loud.
Update:
I was just in the store to get my phone after getting an email that said it had gotten back from the servicecenter having been repaired but the DOA claim was denied. The repairshop had added little to no info on what exactly they had repaired or why the DOA had been denied, I asked the woman in the store for clarification and I stated that the fact that the phone had been repaired it clearly showed that it was DOA. She went back to check and came back and questioned why her co-worker had even sent it in for repair in the first place as it was de facto DOA and their routine is not to send DOAs for repair.
I never did found out exactly was what wrong with it, I got a brand new phone and an apology right there on the spot. I'm about to charge my new phone now so I can't say if the new phone has the same sound issues or heat problems yet. I'll come back and edit this post with the results, just for future reference.
Kabloinko said:
I was just in the store to get my phone after getting an email that said it had gotten back from the servicecenter having been repaired but the DOA claim was denied. The repairshop had added little to no info on what exactly they had repaired or why the DOA had been denied, I asked the woman in the store for clarification and I stated that the fact that the phone had been repaired it clearly showed that it was DOA. She went back to check and came back and questioned why her co-worker had even sent it in for repair in the first place as it was de facto DOA and their routine is not to send DOAs for repair.
I never did found out exactly was what wrong with it, I got a brand new phone and an apology right there on the spot. I'm about to charge my new phone now so I can't say if the new phone has the same sound issues or heat problems yet. I'll come back and edit this post with the results, just for future reference.
Click to expand...
Click to collapse
yeah if you edit it I won't get a notification. Just reply normally and thanks for the info
PAGOT said:
yeah if you edit it I won't get a notification. Just reply normally and thanks for the info
Click to expand...
Click to collapse
Have tried it out for a little while now, not enough for it to get hot, but I can confirm that the persistent noise from the top of the phone is present in the new one too. Even tried disconnecting electronics that might interfere (cordless phones, wifi dongles, computer, speakers) but no change.
As for call quality, the voice quality is definitely better, no tin-can or garbled speech, but if both sides happen to speak at the same time it gets a bit choppy and cut off.
I'm going to post a question on LG Sweden's FB page and see if they have the balls to answer or simply ignore it and call it a feature most people can't hear. I'm curious as to what exact part in the phone is making the noise.
Kabloinko said:
Have tried it out for a little while now, not enough for it to get hot, but I can confirm that the persistent noise from the top of the phone is present in the new one too. Even tried disconnecting electronics that might interfere (cordless phones, wifi dongles, computer, speakers) but no change.
As for call quality, the voice quality is definitely better, no tin-can or garbled speech, but if both sides happen to speak at the same time it gets a bit choppy and cut off.
I'm going to post a question on LG Sweden's FB page and see if they have the balls to answer or simply ignore it and call it a feature most people can't hear. I'm curious as to what exact part in the phone is making the noise.
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Just as I suspected... it's present on every device...(maybe environment dependant)
Ppl just do not hear it or do not wanna hear it
Don't expect a fix. N4 never saw an acknowledgement....
Sent from my LG-D802 using Tapatalk
I was using the speaker phone tonight and noticed it getting increasingly distorted to the point where I had to turn it off. After the call I tested some music and it is so bad you cannot even tell what song is playing! On top of that it randomly just emits a static sound for a few seconds whenever it feels like.
Looks like I'll be calling t-mo in the morning for a replacement, this makes my 2nd defective phone (first one was a different issue) anyone else experiencing something similar?
I just swapped mine 2 weeks ago for the same issue.
Sent from my LG-LS997 using Tapatalk
This is turning into a common issue. My first V20 lasted me 35 days before my speaker went out. I am on my second one and its good so far.
Seems like this phone is super fragile. Kinda scary to think how much we paid for it.
Luckily I haven't had many issues besides some subpar cell service compared to other att phones I've had in the same area. But I don't want to jinx it.
Edit: Then again, if you're putting all these audio mods that make the phone go beyond what it is meant to do, you are still somewhat at fault there.
There is a very long thread for this issue in the questions and answers section. Just FYI for more reading.
I found that thread after I made mine, too many people with the same issue. Anyway I just got my warranty replacement from t-mobile, their new process Sucks by the way. New phone seems good so far but we will see if the issue comes back.
twistedvip said:
Seems like this phone is super fragile. Kinda scary to think how much we paid for it.
Luckily I haven't had many issues besides some subpar cell service compared to other att phones I've had in the same area. But I don't want to jinx it.
Edit: Then again, if you're putting all these audio mods that make the phone go beyond what it is meant to do, you are still somewhat at fault there.
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Click to collapse
No mods here. I'm straight up stock. Most complaints are coming just days after buying the phone, not enough time to root for most people.