Database Users

Sound Quality

Anyone having issues with sound quality on their focus. Everytime a sound is played a pronounced hiss and distortion comes through my headphones. When listening to podcasts this hiss is very apparent. I wanted this phone to replace my ipod touch, which does not have this issue. Feedback please, thanks.

I do not have feedback or hiss in any music or app so far. My headset works well too. Not sure but something is up. Have you tried a hard reset and a new set of headphones?
I do notice low overall volume out of the stereo port though...compared to the Tilt 2 my car stereo needs to be turned up about 25% louder to be equivalent.

i think the sound is amazing, especially the external speakers.
As for headphones, have you put the headphones all the way in? It could be that or either worn-out wiring on the headphone cable.

My complaint about the sound is the alarm. When u test a sound for alarm is its very loud. When u set an alarm to go off it seems 1/2 as loud.

Ok, I have done a hard reset and tried with several headphones. The pronounced hiss is still there with some crackling when I change a song. My best guess is the audio output is not working properly. I did test the headphones on my ipod touch with no distortion coming through. Will be taking a trip to the att store for an exchange. While there I will test the floor model to confirm a problem with my device. I hope they are in stock because I took the last one two days ago. I love the phone and with clean audio output I will love it even more.

pancake04 said:
Ok, I have done a hard reset and tried with several headphones. The pronounced hiss is still there with some crackling when I change a song. My best guess is the audio output is not working properly. I did test the headphones on my ipod touch with no distortion coming through. Will be taking a trip to the att store for an exchange. While there I will test the floor model to confirm a problem with my device. I hope they are in stock because I took the last one two days ago. I love the phone and with clean audio output I will love it even more.
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what became of the at&t store test?

I've had my Focus now for 10 days and I am completely satisfied with it. I have never had any sounds like you describe. Just clean, clear and much better reception than I had on my 2+ year old Fuze that I dearly loved. It was hard to switch to Samsung for me, but I think I made the right choice. So far I really like my Focus and the display is nothing short of fantastic!

I'm having a similiar hissing issue with my Focus as there seems to be a noticeable hiss at low volumes. The sound quality does not appear to be as good as my iPhone 3GS or Zune 80GB.
I'm still within my return window so I'm debating returning the phone and exchanging it for a new Focus.

is there any update on this? i'm really cutting it close to my 30 day warranty period, and i'm not sure if i should return the phone or not.
my issue is that when playing music in zune, you can hear a very faint hiss. if you pause the music, you can hear it for a half second before it stops outputting audio.

uwbadgers16 said:
is there any update on this? i'm really cutting it close to my 30 day warranty period, and i'm not sure if i should return the phone or not.
my issue is that when playing music in zune, you can hear a very faint hiss. if you pause the music, you can hear it for a half second before it stops outputting audio.
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Try switching it for a new one while you're still in your window.

Make the switch... before the deadline. No harm no foul and really it is a legitimate complaint.

Strange static noise

I have noticed that when using the supplied earphones I can hear static background noise when I scroll through menus and buttons while music is playing. This only happens when music is activated and I can hear a low annoying fuzzy static that gets louder the more I scroll for example.
I can barely hear it when I put on headphones but can with earphones, seems quite strange wonder if anyone else experiences the same thing?

No one? Just try it, turn the volume down while listening to music then go to home screen and scroll left constantly or right and the hissing noise will get louder.
Audio chip or whatever must be quite crappy.

Restarted phone and can't seem to hear it now. Strange.

I'm glad that by talking to your self you've managed to fix this problem.

I spoke to myself to soon! Its back and I suspect it has something to do with the wifi sharing. As I activated kies air, uploaded a song, listened to song and hissing is back! argh.

jonkrav said:
I spoke to myself to soon! Its back and I suspect it has something to do with the wifi sharing. As I activated kies air, uploaded a song, listened to song and hissing is back! argh.
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Try force stopping it? I've frozen most Samsung apps but even before then I had no problems at all with something like this tbh...although I don't use the stock music player.

I have annoying static background noise while using earphones, it can be better heard whilr using the phone when no music is playing.
This is a general issue or isolated cause?

I have this!!! I seem to get possibly some kind of audible distortion just before i play a song, and then when i pause the song and touch the screen it makes the weird static noise (and possibly when the song is playing as well, but its less identifiable). For me this noise only lasts for about 5 seconds after i have paused it and then stops. And yes, it also seems to be louder in earphones than headphones.
HAVE YOU FOUND A FIX? Firmware upgrades? Sent it back and got a replacement? what did you guys do? Let me know, thanks.

Could it be evp?
Sent from my GT-I9100 using Tapatalk

I installed the Backslash Kernel and THEN noticed this, rebooted and it went.
It came back a while after. I also unplugged the headphones with the music app running and the phone rebooted.
Re-flashed the CF-Root KG1 Kernel and it went away, not had any 'noise' or reboots since :/

I got a replacement from orange as this issue was too distracting. My replacement has just come, but exactly the same 'static noise while and after listening to music' issue is still here!!! Is this really what its like for everyone but people don't bother saying?
PDA: I9100BVKE2
PHONE: I9100BVKE2
CSC: I9100ORAKE2
BUILD INFO : Wed May 11 22:56:39
KERNAL VERSION: [email protected] #2
On my last phone i tried flashing to generic KE7 AND KF3 (using odin). Both seemed to make the sound last for not as long after i pause the music, but did not solve the issue. Will rooting the phone, using different kernals and whatnot fix this? Could it be a dodgy batch of phones from orange? (I have no knowledge of what rooting and kernals actually is, let alone what ones i should use)

I have also experienced this. It seems the screen is the problem since the noise is gone when the screen is off.
What headphones are you using?

I have used the supplied headphones, but i have also tried other headphones as well. All seem to give the same sound but possibly at varying levels of volume. Do you still have the problem?

I use the Sennheiser CX300 II and I do not experience it any longer.
It depends on the impedance of the headphones. If the impedance is 16 ohm I cannot hear it but on 12 ohm headphones it is pretty obvious (but they are able to play louder).
I have not tried the supplied ones myself because they ALWAYS sound awful but if you had a specific name for a proper headphone you have tried, you can easily find their impedance on the internet.

Hmm well i have tried my creative EP-630 headphones which have impedance of 16 Ohm and i can still hear the noise. I have used many terrible headphones on terrible 'mp3 players' over the years and i have never experienced this, so i don't see why i should now go out and buy some new headphones. Although if you are really saying that the Sennheiser CX300 II headphones completely cured your problem then it might be worth it? Was your problem exactly the same as the one i described? Cheers.

It's obviously a problem of the audio amp picking up electrical noise from the other components of the device. I'm skeptic that anything can be done to solve it.
I also can hear some faint background noise on mine when scroling the screen and using memory, but anyway it's very faint... not enough to bother even in quiet environments.

I have to agree, it's bad shielding in the design. Something we will all have to live with.
I notice it most between songs when listening to music. Each songs starts with a little blast of noise.

Hmmm well i've heard that with certain kernals it is not there. Also for me, simply changing to different stock firmware reduced the time that the static sound lasts after i pause a song, so surely that can mean it can be stopped altogether. Im not prepared to give up on this (yet).
I would be grateful for other information and reports from other people about this issue, even simply if you don't have it. :/

...anyone?

tgg12 said:
...anyone?
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i have this problem too...
but i have found that it does with some earphones... i guess its a matter of shielding, as posted before.

Headphones Distortion / Background Noise

Hi - just wondering if anyone else noticed some background noise / distortion when using headphones on the tab 7.7.
Happens when playing any sound and continues for 2-3 seconds after it stops. Tested with the stock buds and some replacement buds I picked up a few days ago. With my over the ear headphones I can't hear it though. Easiest way to test is just by playing a movie and pausing it.... there is a hissing noise for a few seconds afterwards.
Maybe related: even with headphones plugged in, notification sounds come out of the speakers - this is my first Android device so I'm not sure if that's normal or not.
Just wondering if anyone else is experiencing this or if it might be hardware related. Thanks!

rembo10 said:
Hi - just wondering if anyone else noticed some background noise / distortion when using headphones on the tab 7.7.
Happens when playing any sound and continues for 2-3 seconds after it stops. Tested with the stock buds and some replacement buds I picked up a few days ago. With my over the ear headphones I can't hear it though. Easiest way to test is just by playing a movie and pausing it.... there is a hissing noise for a few seconds afterwards.
Maybe related: even with headphones plugged in, notification sounds come out of the speakers - this is my first Android device so I'm not sure if that's normal or not.
Just wondering if anyone else is experiencing this or if it might be hardware related. Thanks!
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Yeah I get that too. Doesn't really bother me though. I mean, it's not like I can still hear it while playing music or anything...

Mine's pretty noticable, even when playing music/videos. Weird that it's totally quiet with my over-the-ear headphones

rembo10 said:
Mine's pretty noticable, even when playing music/videos. Weird that it's totally quiet with my over-the-ear headphones
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Personally, I only really notice it if there's a trailing silence from music or videos, but while there's actually sound, I can't detect it.

Headphone pop at high volumes

Does anyone else have an issue with the audio cutting out when the volume is up high when using headphones? For example, during a phone call, if things get loud, the audio will start popping.

Something's telling me that I may have to RMA, but other than that, I have no other issues. Screen is perfect and I don't want to lose that.

I have the same issue

rr5678 said:
Does anyone else have an issue with the audio cutting out when the volume is up high when using headphones? For example, during a phone call, if things get loud, the audio will start popping.
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I have the same issue, I purchased my Nexus 6P yesterday and this exact issues is being experienced. I can only have the audio up 3/4 before the earbuds headphpnes start to pop and cut out. I have tested this on myltiple earbuds headphones and the same issue occurs every time. Any one have any ideas before I take it back under warranty.

Quick question - headphone click sound

When I use my Bose QC15 headphones with my phone, if I launch an app or press one of the nav keys, I hear a clicking sound through the headphones, like it is turning off and on almost.. I know that sounds odd, but I was wondering if anyone else has this issue and has a possible solution?
Also, when audio is playing this noise stops. It is only when there is no audio playing.
Thanks.

Hi, I'm experiencing the same thing. I bought earphones by Aukey on Amazon and they were doing this clicking that got progressively worse as the call went on. I now bought a pair of Gwee buds. Same problem. Both sound fine on regular audio video and on other phones...
Sent from my Nexus 6P using Tapatalk

I can report the same problem as well. I have a pair of RHA T20, and I can hear the clicking sound whenever I enable "reverberation" in Viper4Android. Maybe it's your sound setting?

Odds enough, it happens only one the ear that has the Mic attached to it on the Green buds. I'll try the aukeys to compare. I check the sound settings and get back to you too
Sent from my SGH-I317M using Tapatalk

6P noise also
I use my 6P in my car for navigation and occasional music. I use a cable to connect from the headphone jack to the aux in on the car's sound system. Very often, but not always, I get what sounds to me like cross over noise, playing on both channels. Rhythmic ticks and taps, some buzzes and so forth. I believe it to be digital noise, bleeding in from god knows where. It corresponds to touchscreen activity, and only occurs when the 12v adapted power supply is plugged into the phone. Unplug the USBc and all is quiet, except for what is supposed to be coming through.
I've searched quite a bit and this thread is the closest I've found to my experience. Any ideas?