Related
Hi All,
A little while ago on my Nike (Orange UK) my phone stopped working - can't call out or recieve calls I just get a text message telling me I have a missed call. My callers report going directly to voicemail.
I can still get data (internet and email) and sms and I still get a 3G logo with full strength at the top.
If I switch to explicitly GSM band (as opposed to Auto or UMTS(WCDMA)) through the phone options, everything works as normal again.
I wonder if this is due to putting my 3G sim in my old M600 for a while and an Orange operative sent me some sim updates to allow the 3G sim to work in my old phone. Perhaps this somehow disabled 3G callin/callout support when I went back to my Nike?
When I put this to Orange they don't have a clue what the hell I'm talking about and just suggest a handset replacement which I am less than keen to do.
What is the tecnical name for the "sim update" process called? Does anyone know spacificly what command Orange might have sent to my sim? Perhaps if I can talk to them in their own language they'll be able to help me further.
Thanks peeps!
Hallo,
I have a world-wide gsm version of the htc Hermes. The device is simlock-free and always has been. I put the official, albeit leaked, WM6 rom on it and it works great. But: last week I switched providers (for better data plans) and here is the result:
Data connection works just fine
SMS works just fine
But, I can hardly make calls and I don't receive any. The problem is not the network, because I switched phones (I put my SIM in a €26 SamSung phone which I use when I go camping) and I receive all of the calls. When someone calls me, they hear silence for about 30 seconds and then end up with my voicemail.
Any ideas as how to solve this? Both my old and new carrier are GSM. The only difference between them is that my old carrier (Belgium, Proximus) uses has a 3G/HSPDA network whereas my new carrier (Belgium, MObile Vikings; uses the network of BASE) has an EDGE network. Both operate on Dual Band.
EDIT: Would a radio upgrade do any good? If so, any suggestion for a radio version?
Thank you!
Come on, 80 views and no reply. Someone must have had an idea!
I did a radio upgrade (1.48-> 1.50) but that didn't solve the problem. Any other ideas?
I have TyTN and similar problem. Installed WM6, and worked fine for a 6 months. Few days ago problem (Strange?) started. I have GSM signal, I can make calls, I can receive calls from fixed lines and other GSM operators, but I can't receive calls from users of my domestic network?!? They get info Connection error? Please, HELP.
Also, when I ask request service for Call Barring I get info "Can't read specified service..."
Change the Sim
Long shot but have either of you thought to get a new sim from your current provider (port your number across if necessary) and see if that works?
WB
I've changed SIM card, it's still same problem! But, with a SIM card of other mobile operators I have no problem.
kris1975 said:
I've changed SIM card, it's still same problem! But, with a SIM card of other mobile operators I have no problem.
Click to expand...
Click to collapse
Sounds like a problem that's related to the network provider you are using. Have you chased down their technical dept for help? All else fails, move providers.
Once had a problem where I could not get mobile signals at home but could everywhere else. Turned out my service provider had issues with broadcasts to the cell near me.
They fixed it and gave me my charges back equal to the time the system had been out.
Good luck with it.
WB
Hello all!
I've made some searches, but I could not find a resolution to my problem (and very few people seem to have this problem!).
Sometimes, in Android only, my phone will drop signal to zero. This most often happens when coming out of sleep, but it happens sometimes when I'm just holding it, too.
I'm thinking that it most often happens when it switches from HSDPA to EDGE or from EDGE to HSDPA or when it gets a particularly strong cell signal (rarely, though; I'm on T-Mobile USA).
I've read about PPP drops, but I don't think this is the same--in my case, the signal just goes to nothing. It's like I'm in a basement. No voice calls, no SMSes.
Once, I was able to get to the choose-a-network-screen; there, I chose T-Mobile, and it told me that the SIM was not the correct one for the network. Other times, I've gotten to that screen and T-Mobile could be chosen. Another time, it'll give me an "error when searching for networks."
Does anyone have any suggestions for this?
Thanks!
Edit: I thought I'd clarify; this happens across every Android build. I've tried 15 and 14 radios. The Europeans seem to have this too: http://forum.xda-developers.com/showthread.php?t=796713 ... Is there a solution for this? Thanks!
Have you tried using secret setting to get onto phone options and change cdma preferred to gsm auto prl. I used to have this problem too. Dial *#*# 4636#*#* to get to those settings or download free app "secret phone setting" from market. Hope this helps.
Sent from my HTC HD2 using XDA App
gumataotao said:
Have you tried using secret setting to get onto phone options and change cdma preferred to gsm auto prl. I used to have this problem too. Dial *#*# 4636#*#* to get to those settings or download free app "secret phone setting" from market. Hope this helps.
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Hi,
Thanks for your input! Unfortunately, I think this disables 3G in general as well... do you know of a workaround that still lets me keep 3G?
Thanks!
Edit: My apologies; other solutions that have mentioned GSM seem to think that it keeps it at 2G. Looks like this might work, even for 3G! I'll keep y'all updated. Thanks again!
How does this work for you?
I have ths same problem, and I can't get the 3G to work regardless of all the setting.
Also tried the secret setting.
Still limited service
Using tmobile usa, t-zones, rafdroid 3.0
Was okay and slightly on and off intermittently until yesterday, totally lost connection.
Please help
Hi,
Did anyone here able to resolve the problem? I have exactly the same problem. I am on T-Mobile US (HTC sensation 4G), my phone has stopped picking up any signal. It always shows "limited service/no signal". T-Mobile customer center is saying that there is no issue of signal strength in my area. In the phone, under wireless and netwoks setting, I am unable to check "mobile network" option too. I did factory reset too but thats also not working. I have also contacted T-Mobile and tried using the settings they provided for APNs but that did not work too?
I tried searching at various places but no one seems to have faced this issue. Any help on this issue would be appreciated.
Thanks in advance.
Limited Service, Emergency Calls Only - No Signal
Our HTC HD2 is showing Limited Service, Emergency calls only.
We are running Android From NAND by aMAGLDR V1. 11 build DEC 31 2010 Cotulla 2010. The Limited Service, Emergency calls only began today
at 9am and the issue hasn't been resolved.
Is there any step by step suggestions?
Changed secret settings WCDMA to
GSM auto (PRL) with no resolution.
Would a hard reboot resolve this issue? How is a step by step hard reboot performed on the HTC HD2?
Thanks in advance.....
First step tho I'm sure you tried this already would be to reseat the sim card, followed by testing the sim in another phone, then another sim in the hd2.
samsamuel said:
First step tho I'm sure you tried this already would be to reseat the sim card, followed by testing the sim in another phone, then another sim in the hd2.
Click to expand...
Click to collapse
samsamuel:
Thank you for your response.
This solution was tried and hasn't resolved the issue.
UPDATED: aMAGLDR V1. 13 build FEB 1, 2011 Cotulla 2011. (Hasn't resolved issue)
i you can put another t-mob sim in phone,or if unlocked,any sim in and look in android settings,phone info,that the phone number is changing when sim changed,have had problem with 3uk sims and some other sims that the phone does not appear to notice that the sim/ number has changed ,some services will work,others wont..
ang get same prob hunting for providers failing.
perhaps android has a bug.
could be faulty antenna connector on phone.
could be worn/damaged sim or sim holder in phone.
could be t-mobs problem their end.
sorry not more help,good luck.
hopefuly other members know more about problem.
grraagghj.spirff.spfheey.
i want mind control keyboard for htc phones before i go barmy !!!!
Sent from my HTC Sensation using xda premium
tleaf100 said:
You can put another t-mob sim in phone,or if unlocked,any sim in and look in android settings,phone info,that the phone number is changing when sim changed,have had problem with 3uk sims and some other sims that the phone does not appear to notice that the sim/ number has changed ,some services will work,others wont..
ang get same prob hunting for providers failing.
perhaps android has a bug.
could be faulty antenna connector on phone.
could be worn/damaged sim or sim holder in phone.
could be t-mobs problem their end.
sorry not more help,good luck.
hopefuly other members know more about problem.
grraagghj.spirff.spfheey.
i want mind control keyboard for htc phones before i go barmy !!!!
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
tleaf100:
When T-Mobile opens we will install new SIM.
The HTC HD2 is new so have no idea if the issue is
any of the above you listed. T-Mobile has the best service plans
but the worst customer service.
We require a true unlimited plan because 90% of our calls are
to landlines.
Thanks for your response.
HTC HD2 running Android.
Required sim card upgrade!
7 NOV 2011 UPDATE ON LIMITED SERVICE, EMERGENCY CALLS ONLY!
Visited a T-MOBILE store and the SIM card was 2G and they upgraded
the SIM card. It resolved the issue.
We thank everyone who contributed to this issue.
T-MOBILE representative stated the HTC HD2 could never achieve
4G. Attempted to upgrade us to a Galaxy 4GS II. We will never
pay retail for a phone.
HTC HD2 running Android.
Network Mode
I had this issue as well on my HTC Sensation. What worked for me was to set Network Mode to "GSM Only" (Settings/Wireless & Networks/Mobile Networks/Network Mode).
It was weird, when I had 4 bars I could make/receive calls, but when reception was 2-3 bars it wouldn't. It has been less than 24 hrs so not completely sure the problem has gone away but worth a shot.
Bonne chance.
My solution
Hey Guys!
I had the same problem after upgrading my Moto Milestone 2 to 2.3.6 Vivo ROM. When I went to class at university I had "Emergency calls only" - not "limited service" or "no service". So I had receiption... Also I could select any other provider but not my own (T-Mobile Hungary). The same thing happened when I was at home, in the house. The strange thing was that I didn't have any problem at any other place. Also, when I locked my screen and didn't use the phone, I had bars and could receive calls&sms, but after waking up the phone, the bars went down to 0 and got the "Emergency calls only" message.
I Googled a bit and found an answer which was worth a try before asking for a new SIM card from my provider ('cause that was the only solution I found in every other forum).
So the things to do are:
dial *#*#4636#*#*
go to Phone information
Scroll down to "Set preferred network type"
Select "GSM auto (PRL)"
My default was "GSM only" and after setting to auto I had full bars.
One thing to note: I don't use 2G or 3G or 4G or any other G. I just use WiFi for browsing and other than that, GSM to receive calls and send SMS. If you need 3G I think you need to change to some other settings. But you should give it a try.
Cheers!
Emergency calls only; When Android pie sleeps
I notice several times since I loaded Android Pie on my Oneplus One that the system, to save battery, is shutting down apps, even system apps. One of these is the phone service causing my phone to read Emergency calls only. After picking it up, about 30 sec, it registers 3 bars as normal. I am concerned that I am missing calls and text messages because after it turns on I get text messages. So, what is going on here? Any Ideas?
I have n9005 rooted TouchWiz stock on 5.0,
when my phone is on LTE mode i'am unable to make/receive calls.
Kindly help me solve this problem.
Is the phone set to LTE only? If it is, does the carrier support VoLTE?
thahim said:
I have n9005 rooted TouchWiz stock on 5.0,
when my phone is on LTE mode i'am unable to make/receive calls.
Kindly help me solve this problem.
Click to expand...
Click to collapse
LTE/4G is a Data-Only network. To make calls over it your carrier needs to support Voice Over LTE, or VoLTE for short. Which is the mobile equivalent of VoIP.\
If your carrier does not support VoLTE, and your device is only allowed to access LTE, you can't make calls. Change to 'LTE/WCDMA (Auto)' (4G/3G) or 'LTE/WCDMA/GSM (Auto)' (4G/3G/2G) mode so the phone can automatically change to a network that supports voice codecs.
ShadowLea said:
LTE/4G is a Data-Only network. To make calls over it your carrier needs to support Voice Over LTE, or VoLTE for short. Which is the mobile equivalent of VoIP.\
If your carrier does not support VoLTE, and your device is only allowed to access LTE, you can't make calls. Change to 'LTE/WCDMA (Auto)' (4G/3G) or 'LTE/WCDMA/GSM (Auto)' (4G/3G/2G) mode so the phone can automatically change to a network that supports voice codecs.
Click to expand...
Click to collapse
My phone doesnt has LTE only mode so i keep it on LTE/WCDMA/GSM, still i can't make or rec calls.
Sent from my SM-N9005 using Tapatalk
How about switching to wcdma/gsm or wcdma only?
audit13 said:
How about switching to wcdma/gsm or wcdma only?
Click to expand...
Click to collapse
They work fine, but LTE.
thahim said:
They work fine, but LTE.
Click to expand...
Click to collapse
Something appears to be preventing the automatic switch from LTE to 3G/2G. Did you do something in the Servce menu?
ShadowLea said:
Something appears to be preventing the automatic switch from LTE to 3G/2G. Did you do something in the Servce menu?
Click to expand...
Click to collapse
My device didn't had the LTE option first so i did something which i don't remember now, what it was, i did it when i never used LTE, but as now i'm using LTE and came accross this problem. also i have installed a network type toggle app.
Sorry for being such a nub but where do I go to change the mode? Option > network operation? Thanks
Sent from Tapatalk {♤}
soul2eat said:
Sorry for being such a nub but where do I go to change the mode? Option > network operation? Thanks
Sent from Tapatalk {♤}
Click to expand...
Click to collapse
Network settings has that option for Network Type.
Regions myanmar
Not receiving incoming calls on AIRTEL 4G LTE
Iam facing peculiar problem with the phone. Need help with the problem.
I am using samsung note 3 LTE. When ever some one tries to call me, my mobile is Not reachable or out of coverage area even when my mobile is in my hand , perfectly working with the second sim. outgoing calls are working fine. Again, when I am in call, then if any one tries calling me, then I get call waiting. So incoming call waiting is working for me. But incoming calls are not able to connect. LTE data is working fine though incoming calls are not working.
Tried the following but no luck. Problem still persists:
1. Reset phone and erase all data
2. Hard reset phone (volume down + poweroff and clear all data in drive)
3. Tried changing SIM to second slot
When I switch the sim back to 3G mode or 2g mode , incoming calls are working perfectly fine . I googled it and found that most people had same issue and was resolved on switching back to 3G or 2g .
But I need to use 4g . Please tell me a solution.
I had that same issue until I took my note 3 to Rogers and they said that the note 3 doesn't support Lte
Your rom must support VoLTE.
I would unroot and go back to stock firmware, and see if problem still happens,? if it does ,its most likely the sim card.sd card reader slot, (flex cable),my Galaxy s4 had the similar symptoms , but LTE would work with a custom rom, but not if I used stock firmware, replacing sim card reader flex , just google your mak and model and search ebay. mine cost a few pounds for a decent quality part, so dont go rushing to buy the cheapest. No problems since replacing that part, even after resetting phone 3 times to see if it was a fluke. I know its a bit late for a reply, but this actually worked , I am 99% sure it would work for anyone else who has this problem with lte not connecting when 3G, and 2g do connect. If you have tried swapping sim cards, putting sim in another phone,, etc,etc. this part mentioned(sim card/sd card reader) is your culprit. Took me just over 5 hours of testing to find the solution. thanks and fair well android users
---------- Post added at 06:49 AM ---------- Previous post was at 06:24 AM ----------
For many people having issues with LTE not connecting and diverting to voicemail on android, I am here to offer a solution to your woes. I have a Samsung Galaxy S4, GT-I9505, and recently in in 2018 in July, I had the same problem, phone calls connected on Gsm, Wdcma, BUT when I tried LTe mode, NOTHING, WENT STRAIGHT TO VOICEMAIL.Anyway I tried almost everything mentioned on certain websites and forums, with some luck, Changing LTE mode to GSM worked, and I could receive and hear phone calls. So I investigated further, I tried re flashing stock firmware, factory resetting phone.(nothing worked). I then rooted my phone and flashed a custom rom (do not try this) as it could damage your device if flashed wrongly. Yeah, so I flashed a custom rom, and low and behold problem disappeared, so I used my phone on LTE for 2 days, with no problems, I then decided to go bacjk to stock firmware, ...problem came back, not connecting to LTE mode..........being as patient as I can be, never gave up, and had a spare phone which was dead, just laying in the drawer, ..so ,I took phone apart and thought, it must be where simcard contact make contact with sim card reader contacts ( broken sim card /sd card reader part, and was I wrong, no, it actually was the sim card reader part which coonects with th motherboard, Voila, I am 99% sure if anyone else has this problem with any android that has LTE capabilities, and you know its not the sim card, then try this fix first, MAKING SURE YOU GET SOMEONE YOU KNOW TO HELP YOU , IF YOU ARE UNSURE OF WHERE TO BUY AD HOW TO FIT. hope this has helped,and I know it is a long thread, but hopefully it will be a solution that works for whoever reads and trie this, over and out. yours in sincerity, Tech82, from Surrey, England.
poddy82 said:
I would...
Click to expand...
Click to collapse
You are only 3 years too late. No big deal !
Sent from my Galaxy Note 8 using XDA Labs
In fairness post might be useful to some .
Where it is actually the sim holder .
But 99% of the problems are not the sim holder .
Though very odd that S4 user makes only one post and that's on a Note 3 forum not his phones forum .
i am facing the problem with my LGF180
This is Note 3 forum not your phone .
Hello,
I recently upgraded my Huawei Nexus 6P to 6.0.1 (dirty-flash, sideloaded).
I had trouble getting LTE to work at first (turning on/off Airplane Mode makes LTE work). I kept trying to change Field Test settings to make LTE work.
However, when I factory reset it the phone won't make or receive phone calls.
It sticks on "dialing..." and it just won't work. However, data and messaging work just fine.
I forgot to back up my EFS partition so it's partially my fault.
My IMEI number and MEID show correctly, however on the My Verizon website it shows a different MEID that's nothing close to the original one. The last 2 digits were different. Neither the MEID or IMEI were changed during the upgrade process, so it should have worked fine.
I recently called Verizon Tech Support about this and they said they'd change the MEID within 72 hours to 4 days. (I called Friday evening)
They kept having issues with the server rejecting the MEID and I checked, it's not blacklisted. They told me about a "wrong form" being filled out and ran some tests and nothing worked.
The phone MEID and Field Test menus showed properly though, just calling any other number (even Verizon's activation number) won't work.
I kept factory resetting, even downgraded to 6.0 (clean flash with recovery/radios, unrooting and all that), and LTE worked better, but STILL no phone calls!
Whenever I try to activate it on the website, it keeps telling me to contact their number. I'm not sure if I'll need a new SIM card because I've tried another SIM card and will also not make calls.
I'm not sure if calling has to do with the MEID or IMEI or anything else.
Do you have any tips/suggestions to fix this annoying issue?
Thank you,
Exec360
I've seen the issue going from Wireless to LTE and vice versa but I have no issue making or receiving calls. Texting and MMS work ok also. I went from 6.0 to 6.1 by doing a factory image flash. Now I'm Chroma and I'm curious if I would have this same issue on Stock so I will probably flash factory or a slim rom stock tonight. I'm on Verizon and had a nexus 6, I popped the sim in my 6p and it activated with no issue.
rsalas187 said:
I'm on Verizon and had a nexus 6, I popped the sim in my 6p and it activated with no issue.
Click to expand...
Click to collapse
Same here, except I popped out the SIM from my iPhone 5S.
Ironically, when I put the same SIM back into the 5S, calling and voicemail, in addition to data worked, even though the device was recently deactivated from Verizon.
I'd say the issue probably comes up from a corrupted IMEI/MEID or other identifier. (Not completely sure about this though — the IMEI/MEID was the same between popping in the SIM for the first time and after resetting...)
Verizon detected my device as a Huawei 1511 phone and thinks it's an old Samsung feature phone when I run it through support/help pages.
I have the exact same problem with my phone and I don't know what to do.
update: I just flashed the efs backup file and it worked again.
I forgot to back up my EFS partition and I had 2 chances to do so...
My IMEI, MEID and SIM ID show perfectly in the About section, even when factory reset and bootloader locked, but calls still don't work, very odd.
I used Wugfresh and just about every IMEI recovery tool I could find (EFS Professional) but it keeps giving me errors such as "Access Denied..." with BusyBox installed.
Still no email or response from Verizon techs tonight, expecting one tomorrow.
If not, I'll have to RMA.
More specifically, I cannot find an EFS folder or a nv_data.bin file in any file explorer — Root Explorer, Solid Explorer, TWRP, etc.
Alright, I've actually figured out that the problem is NOT the EFS after I sent it in to Verizon.
My IMEI and MEID number and everything else were actually just fine.
It wasn't flashing or anything that ruined my phone... I recently called Verizon one night on my phone about LTE issues on 6.0.1 and after that, the calls just stopped.
In fact, the problem IS on their end.
They gave me a new SIM card and it didn't work. They realized the phone was new on the network and that would cause incompatibility issues.
Now I have to ship my phone to their IT department which takes about 2 weeks.
If that is your case:
Verizon guide to getting your calling back:
First, I'd try flashing an old EFS backup when your phone was working. If that doesn't work, call their support number (1-800-922-0204) and select the tech support option or say it if it asks.
Give them your SIM card number to try activating the phone. If that doesn't work, you can still send in your phone — just ask them and a phone kit will ship.
Sending it in to the IT department will take around 1-2 weeks, so you should definitely have a backup phone or communication device on hand (you can also just use Google Voice from a PC which is a great temporary solution).
I'll say, BIG props to Verizon for giving us very good support.
Exec360 said:
Alright, I've actually figured out that the problem is NOT the EFS after I sent it in to Verizon.
My IMEI and MEID number and everything else were actually just fine.
It wasn't flashing or anything that ruined my phone... I recently called Verizon one night on my phone about LTE issues on 6.0.1 and after that, the calls just stopped.
In fact, the problem IS on their end.
They gave me a new SIM card and it didn't work. They realized the phone was new on the network and that would cause incompatibility issues.
Now I have to ship my phone to their IT department which takes about 2 weeks.
If that is your case:
Verizon guide to getting your calling back:
First, I'd try flashing an old EFS backup when your phone was working. If that doesn't work, call their support number (1-800-922-0204) and select the tech support option or say it if it asks.
Give them your SIM card number to try activating the phone. If that doesn't work, you can still send in your phone — just ask them and a phone kit will ship.
Sending it in to the IT department will take around 1-2 weeks, so you should definitely have a backup phone or communication device on hand (you can also just use Google Voice from a PC which is a great temporary solution).
I'll say, BIG props to Verizon for giving us very good support.
Click to expand...
Click to collapse
AN easier method is to use any Verizon phone with a microSIM and activate on their network.
Once the SIM is active, cut it down to a nanoSIM and put it into the Nexus 6P.
It just works. All this about sending your new phone to them for two weeks is crazy.
I pulled the SIM from my LG G3 and cut it. Up and running in minutes.
tech_head said:
AN easier method is to use any Verizon phone with a microSIM and activate on their network.
Once the SIM is active, cut it down to a nanoSIM and put it into the Nexus 6P.
It just works. All this about sending your new phone to them for two weeks is crazy.
I pulled the SIM from my LG G3 and cut it. Up and running in minutes.
Click to expand...
Click to collapse
Unfortunately, my other phone does not have a microSIM. NanoSIMs usually work with LTE connections.
Trimming a microSIM is dangerous and could actually damage your SIM card tray and your phone.
Thank you for the advice, but I should warn you taking that risk may actually damage or cause issues with the SIM card itself such as not being able to read its SIM card number.
EDIT:
After 5 days, 3 factory resets, and many flashes of the older radio, it has been SOLVED!!!!!
First, try disabling, reinstalling the factory version of Google Connectivity Services, then updating it in the Google Play Store.
Next, dial *#*#4636#*#* on your phone application to get to field test mode. This function will work no matter whether the phone is working or not — it's just an information screen.
Click the 3 dots and select "change radio band". Select Radio Band 6, NOT USA or Radio Band 7 — Verizon told me to try both of those and they are glitchy.
Source: "Attaching 2 screenshots. One with band 6 where calling works but data is 1x. Another with USA band where LTE data works but no calling. Looking closely it's set to emergency calls only." (http://forum.xda-developers.com/showpost.php?p=64149076&postcount=8)
Now my GSM service is working and calls work extremely well!
Glad it had nothing to do with EFS/IMEI numbers after all.
Make sure to set your APN to "VZWINTERNET" if it hasn't been set already.
I'm glad I can share this with XDADevelopers so that they can benefit from this information.
- Exec360
Exec360 said:
EDIT:
After 5 days, 3 factory resets, and many flashes of the older radio, it has been SOLVED!!!!!
First, try disabling, reinstalling the factory version of Google Connectivity Services, then updating it in the Google Play Store.
Next, dial *#*#4636#*#* on your phone application to get to field test mode. This function will work no matter whether the phone is working or not — it's just an information screen.
Click the 3 dots and select "change radio band". Select Radio Band 6, NOT USA or Radio Band 7 — Verizon told me to try both of those and they are glitchy.
Source: "Attaching 2 screenshots. One with band 6 where calling works but data is 1x. Another with USA band where LTE data works but no calling. Looking closely it's set to emergency calls only." (http://forum.xda-developers.com/showpost.php?p=64149076&postcount=8)
Now my GSM service is working and calls work extremely well!
Glad it had nothing to do with EFS/IMEI numbers after all.
Make sure to set your APN to "VZWINTERNET" if it hasn't been set already.
I'm glad I can share this with XDADevelopers so that they can benefit from this information.
- Exec360
Click to expand...
Click to collapse
I have the same issue with model h1511 and i bought the phone from Ebay but im living in Qatar .. i dunno what to do .. LTE data connection working fine .. sending and receiving sms is working ok .. only I can't make or receive calls. i'm not sure to whom I should report this issue
Exec360 said:
EDIT:
After 5 days, 3 factory resets, and many flashes of the older radio, it has been SOLVED!!!!!
First, try disabling, reinstalling the factory version of Google Connectivity Services, then updating it in the Google Play Store.
Next, dial *#*#4636#*#* on your phone application to get to field test mode. This function will work no matter whether the phone is working or not — it's just an information screen.
Click the 3 dots and select "change radio band". Select Radio Band 6, NOT USA or Radio Band 7 — Verizon told me to try both of those and they are glitchy.
Source: "Attaching 2 screenshots. One with band 6 where calling works but data is 1x. Another with USA band where LTE data works but no calling. Looking closely it's set to emergency calls only." (http://forum.xda-developers.com/showpost.php?p=64149076&postcount=8)
Now my GSM service is working and calls work extremely well!
Glad it had nothing to do with EFS/IMEI numbers after all.
Make sure to set your APN to "VZWINTERNET" if it hasn't been set already.
I'm glad I can share this with XDADevelopers so that they can benefit from this information.
- Exec360
Click to expand...
Click to collapse
Where was this thread yesterday when I needed it...lol I was messing with my radios and screwed my phone up. Please not this method may not work on a custom ROM I had to flash back to 6.0.0.
Exec360 said:
EDIT:
After 5 days, 3 factory resets, and many flashes of the older radio, it has been SOLVED!!!!!
First, try disabling, reinstalling the factory version of Google Connectivity Services, then updating it in the Google Play Store.
Next, dial *#*#4636#*#* on your phone application to get to field test mode. This function will work no matter whether the phone is working or not — it's just an information screen.
Click the 3 dots and select "change radio band". Select Radio Band 6, NOT USA or Radio Band 7 — Verizon told me to try both of those and they are glitchy.
Source: "Attaching 2 screenshots. One with band 6 where calling works but data is 1x. Another with USA band where LTE data works but no calling. Looking closely it's set to emergency calls only." (http://forum.xda-developers.com/showpost.php?p=64149076&postcount=8)
Now my GSM service is working and calls work extremely well!
Glad it had nothing to do with EFS/IMEI numbers after all.
Make sure to set your APN to "VZWINTERNET" if it hasn't been set already.
I'm glad I can share this with XDADevelopers so that they can benefit from this information.
- Exec360
Click to expand...
Click to collapse
I have the same issue but I live in Qatar. the thing is that my phone has the exact same issue urs. im glad you could solve it. Can you help me solve mine ??
mohawahba said:
I have the same issue but I live in Qatar. the thing is that my phone has the exact same issue urs. im glad you could solve it. Can you help me solve mine ??
Click to expand...
Click to collapse
In the US, all carriers are supported for Nexus 6P use. Since you live in Qatar, you may have a different carrier.
Here are a few other points or solutions for this issue:
If your carrier is not Verizon, does your carrier whitelist the Nexus 6P or only phones sold through them?
Do you get an IMEI number in the Settings application? (don't put it here for privacy reasons) If you don't, then your issue most likely has to do with accidentally deleting or modifying the EFS partition. Try restoring an EFS backup. ALWAYS back up your EFS before you install something else or root your phone — and keep it in a safe location! Alas, that was not the case for me.
Have you tried turning Roaming on inside your cellular network settings or have a specific roaming plan?
Do you get decent reception when making calls in Qatar? Where do you have this issue most, indoors or outdoors? You should get 1x at least.
Try the field test mode (*#*#4636#*#*) in the phone application. Go to "phone info".
If you see "GSM service: emergency calls only" on Verizon, the GSM band is not connected which makes phone calls. Switch to Band 6.
Otherwise, if you see the same thing for GPRS, try switching to another band. I'm not familiar with carriers except Verizon or other US carriers (AT&T, T-mobile, etc.)
I've emphasized this a lot, but try a factory reset. Lock the bootloader and remove your custom mods to the system. It may just work for you.
The case may be that the phone service does not work in Qatar, your reception is weak, or you have a specific phone plan. It may be your carrier not being compatible with certain bands, like GSM.
If that is the case, try calling their support and ask them for any possible solutions to the problem.
EDIT:
You also stated that you bought your 6P from Ebay. Many risks can come from buying used phones off of there rather than the official websites. It's likely that someone messed with the EFS and IMEI numbers.
It could be a stolen phone too... in those cases, it would be illegal (in some countries, not sure if in Qatar) to change the IMEI number unless you have an EFS backup. Sorry, you may just be out of luck. Try another solution like Google Voice or Skype (paid) for now until you get it fixed.
Thx bro
---------- Post added at 01:13 AM ---------- Previous post was at 01:10 AM ----------
Exec360 said:
In the US, all carriers are supported for Nexus 6P use. Since you live in Qatar, you may have a different carrier.
Here are a few other points or solutions for this issue:
If your carrier is not Verizon, does your carrier whitelist the Nexus 6P or only phones sold through them?
Do you get an IMEI number in the Settings application? (don't put it here for privacy reasons) If you don't, then your issue most likely has to do with accidentally deleting or modifying the EFS partition. Try restoring an EFS backup. ALWAYS back up your EFS before you install something else or root your phone — and keep it in a safe location! Alas, that was not the case for me.
Have you tried turning Roaming on inside your cellular network settings or have a specific roaming plan?
Do you get decent reception when making calls in Qatar? Where do you have this issue most, indoors or outdoors? You should get 1x at least.
Try the field test mode (*#*#4636#*#*) in the phone application. Go to "phone info".
If you see "GSM service: emergency calls only" on Verizon, the GSM band is not connected which makes phone calls. Switch to Band 6.
Otherwise, if you see the same thing for GPRS, try switching to another band. I'm not familiar with carriers except Verizon or other US carriers (AT&T, T-mobile, etc.)
I've emphasized this a lot, but try a factory reset. Lock the bootloader and remove your custom mods to the system. It may just work for you.
The case may be that the phone service does not work in Qatar, your reception is weak, or you have a specific phone plan. It may be your carrier not being compatible with certain bands, like GSM.
If that is the case, try calling their support and ask them for any possible solutions to the problem.
EDIT:
You also stated that you bought your 6P from Ebay. Many risks can come from buying used phones off of there rather than the official websites. It's likely that someone messed with the EFS and IMEI numbers.
It could be a stolen phone too... in those cases, it would be illegal (in some countries, not sure if in Qatar) to change the IMEI number unless you have an EFS backup. Sorry, you may just be out of luck. Try another solution like Google Voice or Skype (paid) for now until you get it fixed.
Click to expand...
Click to collapse
Here in qatar, i have one friend having the same fone from amazon and it is working fine. Here no CDMA plus texting and data are working. If the efs is corrupt or as u say screwed, it would work data and text? Band USA and 6 re ok with data and text.. Band 7 dead.
In general, it may corrupt the phone function but texts/data may work fine.
Most carrier connectivity issues usually come up from a corrupt EFS or the service not being activated on your plan.
http://forums.androidcentral.com/ask-question/423732-understanding-cwm-backups-efs-partition-etc.html
For you, it seems like Band 6 is the correct one. No CDMA — and GSM is working again. Good job
Another method to try:
Update the Preferred Roaming List (PRL) - dial *228 on the phone app or figure out your carrier's PRL update number
That might work, didn't affect my calls since I don't use roaming services.
By "Band 7 dead", do you mean that the service just won't connect? My issue came from messing with the bands to fix the LTE issue and messing up my phone.
Try to call your carrier's support — try getting a new SIM card or collect information about the Nexus 6P compatibility, if they don't have it on their website.
Was the phone working since you first used it? Have you rooted or done any system-level modifications to it? Also is your carrier Verizon, because I don't think they have strong roaming service in Qatar... I am in the USA right now using Band 6, working fine.
https://community.verizonwireless.com/thread/494218
When you dial, do you get "Dialing..." and just have to wait until it hangs up, or is there static, or a carrier message? Does your friend have the same carrier (Verizon) as you do?
Sorry I'm asking so many questions. I just can't quite identify your issue very well.
Exec360 said:
In general, it may corrupt the phone function but texts/data may work fine.
Most carrier connectivity issues usually come up from a corrupt EFS or the service not being activated on your plan.
http://forums.androidcentral.com/ask-question/423732-understanding-cwm-backups-efs-partition-etc.html
For you, it seems like Band 6 is the correct one. No CDMA — and GSM is working again. Good job
Another method to try:
Update the Preferred Roaming List (PRL) - dial *228 on the phone app or figure out your carrier's PRL update number
That might work, didn't affect my calls since I don't use roaming services.
By "Band 7 dead", do you mean that the service just won't connect? My issue came from messing with the bands to fix the LTE issue and messing up my phone.
Try to call your carrier's support — try getting a new SIM card or collect information about the Nexus 6P compatibility, if they don't have it on their website.
Was the phone working since you first used it? Have you rooted or done any system-level modifications to it? Also is your carrier Verizon, because I don't think they have strong roaming service in Qatar... I am in the USA right now using Band 6, working fine.
https://community.verizonwireless.com/thread/494218
When you dial, do you get "Dialing..." and just have to wait until it hangs up, or is there static, or a carrier message? Does your friend have the same carrier (Verizon) as you do?
Sorry I'm asking so many questions. I just can't quite identify your issue very well.
Click to expand...
Click to collapse
Thanks for exerting all kind of possible solutions . really appreciated ... I ll explain next everything ..
First of all I'm no verizon subscriber .. I just got the phone from ebay shipped to qatar .. that's all international buyer ..
well secondly, the service is activated. here is different than yours in activation process. Plus my sim card is working on all other devices, opo, op2, opx, mi redmi n2, moto g ...
I believe the problem remains in the piece I have now (nexus 6p) because im used to buy phones from the US and they work fine expect some missing LTE bands that does not really interfere with calling service.
If the EFS/IMEI is corrupt, will it register on the network normally? will data and text still work?
Band 7 dead means no text no data and surely no calls ... plus when I chose it, i always get called ended right after i press Dial a number
experience with other bands:
band USA: text and data working fine ... calls: when dialing, it keeps dialing until the network fails and returns again like reconnect (the bars disappear and return again) and when i hang up, it respond quickly and execute the action but on,
Band 6: text ok data ok , calls no .. but when dialing, it keeps dialing normally till it gives me (call ended ) and if I try to hang up after few seconds, it freezes the phone for like 10 seconds till it execute the action of hanging up ...
so the USA band is the most responsive band in terms of hanging up ..
when I dial *#4636 .... , and access phone information to change preferred network, it is usually set to LTE/CDMA/GSM (PRL) >> if i try to change it to LTE/GSM (PRL) because no CDMA here, it usually return to the default after restarting the phone .. it does not really change the network if, for example, I choose GSM only .. I still see LTE on the bar .. moreover, when i try to choose 2g from cellular networks from settings, it does not reflect and I still get LTE working .. weird ..
** in all cases, FYI, I always see the carrier name in the top left corner of the screen.
*228 does not work as Im not verizon .. plus any USSDs are not going through as it gives error "connection problem or invalid MMI code"
when I try to access caller ID, it gives error " network or SIM card error".
I tried to call the carrier but they could not do anything. I'm still expecting a call from their back office team who ( i assume ) has more experience
getting a new sim would not help because I have tried different active sims different numbers and I also tried the second carrier here in Qatar (vodafone) and the problem persist.
the fone never worked since i reached Qatar. It was not rooted. I only unlocked BL and flashed the first factory stock rom (fully including the radio), yet nothing
wait wait please don't lose hope
one friend here is also giving me ideas and solutions to get over my isssue, he suggested i flash chroma rom bcz it has more bands. I will flash it and give a feedback.
I really appreciate your efforts and also his efforts @Soulfly3
pardon me if I wrote too many things and for giving all my trials not in order
Thanks
Thanks everyone for helping me resolve my issue. biggest thanks goes to @@scoobysnack who helped me greatly to get over it.
Installing Chroma ROM solved the issue because basically it was a problem of bands. Chroma had more bands that work in Qatar. and I could return back to stock rom again without any problems ( but don't mess up with bands in phone information )
Thanks @Exec360 for offering me your great support >>>
I told you chroma would solve your problems. it has different bands to select and I figured the "AUS" bands would work.
Any advice for those of us operating on Verizon's extended network? I'm using my device on the Appalachian wireless network (with whom Verizon has a network sharing agreement as part of it's LTE in Rural America program), and I'm constantly getting the roaming indicator, even though I know I'm not roaming. I've never dealt with this on any other device, and I've used 4 different devices encompassing both Windows Phone and Android. If I switch the CDMA roaming indicator to "Home", the roaming indicator disappears and the usual LTE indicator appears, but I'm unable to make voice calls. If I switch the roaming indicator to "Automatic", I can make voice calls but the roaming indicator returns and the device tells me I'm roaming inside the test menu, even though Verizon tells me I'm not incurring roaming charges. If that's true, then the roaming indicator is just an annoyance, but it's there constantly (even when on WiFi) and for me it's a significant annoyance. Is there anything I can do, or is this just something I'm going to have to live with?