Phone shuts itself down when charging - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I have the AT&T version. 2 nights in a row I woke up in the morning and realized my phone was turned off, fully charged. I had a i717 (Note 1) and flashed the hell out of it through XDA since March 2012. Under 4.1.x and 4.2.x it happened to do that several times on my Note. So I started to worry that now I have the same issue with the S4. Once think I realized that is that I was using the same Samsung charger for my Note to charge my S4. I was also using a very long USB extension (USB 2.0 compliant). So I ended up using my S4 charger and its cable and problem went away.
At this point I realized I could have done more troubleshooting but don't have time. Just wanted to mention a few things. And frankly just a bunch of weird observations. We had a person using a long USB extension like mine at work and she started having PDF printing issues in Outlook. I know, random. We removed that extension and everything is fine. I used that same extension I used for my Note and my S4 to plug in the Toyota built-in inverter in the trunk of my FJ Cruiser so I could charge my Asus TF700 once and it refused to charge (I was using the Asus charger). If I bypassed the USB extension, everything is fine. So anyways, long story short and like I said without a real understanding on what exactly is happening behind the scenes, do yourself a favor and DO NOT cheap accessories or non-OEM accessories to charge your expensive device. I have done it for over 10 years and probably had less than 0.5% of issues, just like anybody else but sometimes things can happen. And it would be sad to fry your new expensive device with a $10 or less extension or cheap non-compliant eBay charger. My 2 cents.
By the way, I rooted the S4 and it doesn't have the latest AT&T OTA.

Related

[INFO] "Dying" Chargers Solved?

Hey everyone,
Before my Transformer arrived at my door-step...I started reading around a bit more about spare chargers and such - and came across a few threads that people had had trouble charging their TF101 because the AC Adaptor was fried/dead/whatever.
I own the B60 version and all seemed to be going well until late today. I plugged in my charger as per usual...and no charging icon. I did a few plug ins/outs and swapping the polarity of the plug to no avail. I also tried an iPad 10W charger and that did nothing; proving to me that only the supplied charger or a 12V molex rail can charge the thing.
I then thought of any changes I had done to my TF101 over the course of the last 24 hours. I remembered. I had installed Clemsyn's kernel v9 on the Revolver 2.5 ROM. So...I thought about reverting to Netformer 1.6 kernel I was using before.
After flashing, it started to charge again. (Note: I did reboot the TF101 a few times before this to see if it was a Honeycomb issue).
This is a theory anyway....if the chargers are failing on stock ROMs and kernels...well that's ASUS' fault.
Hoped I helped anyone.
i don't know about this. I got a b60 also. The charger didn't work the first night I got the transformer. Stock rrom stock everything. I played around with the charger and it worked again. Now sometimes it works, sometimes it doesn't. Im on custom rom now and its still the same.
thebigham said:
i don't know about this. I got a b60 also. The charger didn't work the first night I got the transformer. Stock rrom stock everything. I played around with the charger and it worked again. Now sometimes it works, sometimes it doesn't. Im on custom rom now and its still the same.
Click to expand...
Click to collapse
I was completely stock when my charger just stopped charging both the dock and the tablet. A few days later it started charging only the tablet and only doing that occasionally. It never did charge the dock again. It was the impetus I needed to finally RMA everything back to Asus for which I am waiting its return. It seems to me that this charger just can not be trusted and that is a big problem with a proprietary charger!
Susido said:
It seems to me that this charger just can not be trusted and that is a big problem with a proprietary charger!
Click to expand...
Click to collapse
How many chargers have you owned, and how many of them have died? If it's a sample size of one, it's pretty-much meaningless. You only hear complaints from people who have a problem, after all.
Personally, I've used three chargers (mine, my wife's, my fathers) with three tablets and three docks, and none have had problems as yet (several months).
I have a B4O TF (fantastic BTW) and my charger died ...stock rom etc.
sent to asus...week later they still can't find my RMA (and I thought Dells customer service was bad)
I had already bought a charger for spare so I can wait
I bought a 5mm DC Female Barrel to USB Female cable - EBAY $2.99 and I'm always looking at chargers for it when I see one... Bought a I home 120V AC to 15VDC adapter at goodwill this weekend for 1.99 total cost of my new charger (others gonna stay in the drawer) 5 bucks and some change
find the Barrel to usb connector link and info about it in DevCake's thread here
http://forum.xda-developers.com/showthread.php?t=1087321
i had the same problem with my charger month back when i got my pad. i called asus. it is a known problem. they sent me a new /replcemnt part for the charger. no hassles . ive been fine since
I experienced this same thing last night. I had flashed to Clemsyn's kernel Elite v12a kernel. I did a reboot however and charging resumed. I was having a hard time connecting to the computer as well. Perhaps, the kernel or settings still thought that the Transformer was connected to a PC because it will not charge from a PC unless the screen is off. There must be some script that is being interfered with here. Your theory may have some traction.
I was rooted when mine decided it didn't want to charge anymore, I had only had it for 5 weeks. I unrooted and even back to stock it still didn't want to charge. I sent it back to them and they fixed it after a week. Everything's been good so far.
My charger was working intermittently and I was near the point of returning the TF w/ dock or buying another charger. Then I tried running the charger thru a car power converter in my car and it seems that did the trick. Now it charges everytime, its worth the try.
Sent from my Transformer TF101 using Tapatalk
Edit: B50
okay so im not the only person here. my charger just stop charging yesterder. never rooted, always stock rom. i did factory reset, and still no good. now it only charges very slow, no charging icon showed. the cable is good, i can still connect to laptop.
The real question is: Is it the pad or the adapter? Because if it's the pad, that sucks big-time, if it's the adapter it is irritating but not a real problem, you could charge it via USB on your laptop/PC
I finally contacted Asus regarding to the faulty charger. And they told me to return the whole thing to the my retailer, because im still within the 30 day return period.
michd2 said:
The real question is: Is it the pad or the adapter? Because if it's the pad, that sucks big-time, if it's the adapter it is irritating but not a real problem, you could charge it via USB on your laptop/PC
Click to expand...
Click to collapse
yes, i hope it's only the charger, im buying a new one. hope its not the pad
michd2 said:
The real question is: Is it the pad or the adapter? Because if it's the pad, that sucks big-time, if it's the adapter it is irritating but not a real problem, you could charge it via USB on your laptop/PC
Click to expand...
Click to collapse
Charging via a PC is very limited. It will be very slow if it works at all. The charger provides higher voltage (15 vs 5) and higher current (1.2 vs. 0.5 amps). The charger and pad also expect the current on non standard pins association with USB 3 connectors.
Sent from my Transformer TF101
Gotta be the adapter. I tried everything to get it working again, I noticed that when the screen was off, and I plugged it in, nothing would happen. But If I plugged it in to a smaller charge adapter, it would show the screen (as if something were connected), but not charge. So I tried my friends charger and it instantly started charging. However, After I charged it, I went back to my old charger, and it worked again. WEIRD! I have a backup adapter now just in case it happens again. Same thing happen in the past, It wouldnt charge (and I didnt have my friends), so I let it die, and charged it with my smaller adapter (which took like 1-2 hours to get 7%). Then I plugged it in again to my old adapter, and it charged it. It's almost like the charger reads it as full, and wont allow it to charge anymore. Then when some other adapter start charging, then it realizes it does need battery. No idea. Just my 2 cents.
Clemson Blades v.17 fixed it for me
Charging required a reboot after a certain amount of uptime. But, I also use Battery Monitor Widget's circle battery status icon. What was wierd is that sometimes the ASUS battery icon wouldn't show charging, but the circle battery status icon would.
Anyway, everything works for me now with Clemson Blades v.17. He specifically added in usb forced charging with v.17.
I saw the same problem with both ac adapter and computer's usb, but it was fine for a while after reboot but would stop working again after a while.
michd2 said:
The real question is: Is it the pad or the adapter? Because if it's the pad, that sucks big-time, if it's the adapter it is irritating but not a real problem, you could charge it via USB on your laptop/PC
Click to expand...
Click to collapse
If anyone did a search, you would know that this is a common problem.
The trick is to unplug it for 5 or so minutes and it'll work again. Also, the writing on the plug should be facing up.

[Q] Nexus 7 will not charge

my nexus7 will not charge until it has completely drained....
I am aware of the current battery problems, but mine is a bit different....
Even after going to bootloader and choosing power off my nexus will sit on charge (wall) overnight and be dead in the morning, even though it was at 30% when plugged in....
The only way to charge it seems to be off my laptop. but even then it takes over a full day to charge.
If i hook up to laptop while runing it basically only slows down the drain but still doesn't charge up....
this is very frustrating, and i'm at my ropes end
would dowgrading to an older rom take care of this issue?
whasty said:
my nexus7 will not charge until it has completely drained....
I am aware of the current battery problems, but mine is a bit different....
Even after going to bootloader and choosing power off my nexus will sit on charge (wall) overnight and be dead in the morning, even though it was at 30% when plugged in....
The only way to charge it seems to be off my laptop. but even then it takes over a full day to charge.
If i hook up to laptop while runing it basically only slows down the drain but still doesn't charge up....
this is very frustrating, and i'm at my ropes end
would dowgrading to an older rom take care of this issue?
Click to expand...
Click to collapse
No solution, I'm afraid, I'm chiming in to say that I have also been having problems since the same time. For two days, I have been trying different combos of chargers, cables, and outlets, to see if other equipment is the problem. But all of it works fine with my Nexus 4. Mostly, I am experiencing that the unit says "charging" but the battery level is going down instead of up. I managed to get a full charge overnight by using an external battery that I got just for this type of emergency backup. After use, it is back down. This morning, third cable I tried finally seems to be working, for now. In 40 minutes it went from 63% to 65%. I am somewhat relieved but this situation is not normal.
I'm going to start reading through the forum to try some suggestions. I wasn't paying attention to updates. Has this problem been triggered by a recent update?
I understand some suggestions call for letting the battery discharge entirely. It seems that won't be hard to do. I can leave it plugged in and, as happened with most of the cables I tried, the battery level will go down to zero pretty fast. I'm really annoyed, but very happy right now that I splurged on an external battery.
Have you tried a new charging block... That would more that likely be your culprit.
Sent from my SPH-D710 using xda premium
I have used 4 blocks
Unless the tablet is killing the charger it is certainly the tab
Sent from my Nexus 7 using Tapatalk HD
whasty said:
I have used 4 blocks
Unless the tablet is killing the charger it is certainly the tab
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Check your port for bent pins.
Sent from my Nexus 7 using xda premium
I used three different chargers plus the external battery. Two of the chargers have two inputs (i.e., for Apple and non-Apple products). I have five different charging cords, longest is 6 ft and the others much shorter (two are from Monoprice), and one retractable I usually use in the car. I tried every combination I could think of between chargers, cables, input ports, and several different electrical outlets at two locations.
All the various combos functioned fine with my Nexus 4, the other device I have with me. None of them worked with the Nexus 7. All showed as "charging", but they weren't. In some cases, the numbers were going down quote rapidly. Goes without saying, when you're charging, it shouldn't go from 64% to 59%.
The thing that finally worked - with no hiccups - was the external battery. Since everything worked on the Nexus 4, it's quite apparent the problem is the Nexus 7.
Having said that, by this morning, things inexplicably changed for the better. With the device at around 70%, I connected one of the chargers and it functioned normally. Battery filled up within the normal timeframe. I was using it intermittently while charging, as I often do.
I'm glad it's working and very glad I have the external battery that can fill up both the Nexus 4 and Nexus 7 in a pinch. But I still think there's something wrong with the Nexus 7, and I'm not knowledgeable enough to dare try some of the more technical suggestions. Just the term "shorting out the pins" is enough to warn me that I'm not expert enugh to try anything like that. For now it works, I hope it lasts like that until perhaps I can understand the issues a little better.
I'm having the exact same issue as you guys and it has me stumped. On some days it'll work, others it wouldn't. At first I thought I could fix it by rebooting but last night mine just drained all the way down overnight while charging from around 50% and this morning I wasn't having much luck getting it charged using the 2 stock Nexus 7 wall chargers that I have. I'll try using an external that I got recently and hopefully that'll solve the issue for now at least.
Edit: Some people have had luck reversing the polarity on their charging block. I'll give that a go and report back whether it worked for me or not.
Edit/Update: Yup, flipped my brick around so that the big end sticks off the left side and it's at 32% now from 0% after 2.5 hours. You guys might have some luck with this too.
Nexus 7 fails to charge
We have two Nexus 7 in the house, one 11 months the other 6 months old.* The older one stopped charging just before our holiday last month so we took the other. It stopped charging while we were away.* Fortunately my wife had here Samsung Ace [mains] phone charger with her. This worked every time.*
Once home I checked the two Nexus 7 mains units and 2 Nexus 7 usb cables. No combination would charge either Nexus 7.* The Samsung mains charger would always charge both Nexus 7.
Solution:* Suspicious, I ordered an Asus Nexus 7 cradle while we were away. Any combination of Nexus 7 mains unit and usb cable charges both Nexus 7s on the cradle.
Conclusion: The USB socket on the Nexus 7 cannot take repeated insertion and removal of the cable.
Hope this may help somebody.
Yea I had the EXACT same story as you. I had for got to take my nexus 7 charger on holiday but I had my Samsung galaxy ace (s5830i) charger so I used that. when I came back and pluged In my charger It said that It wasn't charging so I used my brothers nexus 7 charger but still no good. It said that my brothers nexus 7 was charging but not mine and than I figured out what I had damaged... My nexus 7 charging port. I had proved this by comparing the the 2 charges and they where very different... Luckly It was still under warranty so I took it to (I cant tell you that). I looked all innocent and pretended I was new to this stuff and they then tried to charge it but no use so they replaced it with a new one but now I know not to put different chargers in my new nexus 7 and that goes to people out there as well
Sent from my Nexus 7 using xda app-developers app

PSA: Don't use your Note Charger on your Galaxy S4

Here's my PSA:
I plugged my old Galaxy S4 into my USB cable, not thinking or remembering that it was the Note 4 fast charger.
You would think that the circuitry would be smart enough for the higher voltage to not hurt the S4?
I left the S4 on the Note 4 charger for a couple days. While on the charger, the phone was off, but charging screen showed as expected. No problems.
When I went to unplug it, it wouldn't start... even with a new battery or w/o a battery with straight AC.
When you plug the phone into a computer, you hear the USB noise, but nothing else. The screen doesn't appear to work at all... all back. Can't boot normally or into recovery or download.
Took it into a local cell phone repair place and they said that I fried my eMMC. They if fixable it's either a new eMMC or it needs to be reflashed. not Odinable.
So, anyway, if you have a Note4 and older phones, I wouldn't plug any of the older phones into the new Note 4 charger. I can't believe I"m the first to run into this, but I haven't seen any other threads on it.
Thanks
CalPolyRock said:
Here's my PSA:
I plugged my old Galaxy S4 into my USB cable, not thinking or remembering that it was the Note 4 fast charger.
You would think that the circuitry would be smart enough for the higher voltage to not hurt the S4?
I left the S4 on the Note 4 charger for a couple days. While on the charger, the phone was off, but charging screen showed as expected. No problems.
When I went to unplug it, it wouldn't start... even with a new battery or w/o a battery with straight AC.
When you plug the phone into a computer, you hear the USB noise, but nothing else. The screen doesn't appear to work at all... all back. Can't boot normally or into recovery or download.
Took it into a local cell phone repair place and they said that I fried my eMMC. They if fixable it's either a new eMMC or it needs to be reflashed. not Odinable.
So, anyway, if you have a Note4 and older phones, I wouldn't plug any of the older phones into the new Note 4 charger. I can't believe I"m the first to run into this, but I haven't seen any other threads on it.
Thanks
Click to expand...
Click to collapse
This is interesting, but not surprising. Thanks for sharing.
As a rule of thumb, I've always used only the oem charger that the phone came with and nothing else. Even if I was sitting right next to a charger for a different phone, I'd always get my @$$ up and walk upstairs to grab my charger for that specific phone no matter how comfy I was. It has always been a habit fueled by my ocd.
Along with that, it all started when I had my note 2, which was also the very first time I've messed around with aftermarket batteries. What the heck I had though...few extra mAh...wouldn't hurt right? WRONG.
These were known names too like anker, etc...not some cheap knock off on ebay or anything. Until then and even now, I don't mess around with anything aftermarket battery wise or chargers...so what happened with my note 2 was that I started noticing the screen being washed out and everything just looked funny. Sometimes it'd flicker. Something wasn't right. Then my microSD started failing, mounting and unmounting etc... I immediately knew what was causing all of this...the darn aftetmarket battery!
So after putting back in the stock battery everything went back to normal.
Therefore, I firmly believe, let alone have been tramatized to never again mess around with all that crap. Only stick with oem when it comes to battery and/or chargers specific to your phone. That's it. I know now that there was something funny about the lack of inconsistsnt/spikes/spurts/uneven/whatever you want to call it, power going on.
So this all makes sense about the N4 charger, frying up some eggs. Doesn't surprise me one bit.
Stay with OEM. (Batteries and/or Chargers.) [emoji106]
There's no way it could hurt it.
They're universal like this one
http://smile.amazon.com/gp/product/...sfl_title_6?ie=UTF8&psc=1&smid=A3IAN4VN1Q26HU
charging through the night
was it not because u left it the whole night, coz i always interchange my note and s4 charges with no problems, but after hearing ur experience i am definetly not trying it again
Impossible
Why you left it plugged up for a couple of days is what I'm curious about.
Power surge, nuff said.
I think it's far more likely that your S3 was either about to die anyway and this was simply a coincidence, or that you had some other mundane issue - such as a power surge - while your S3 was plugged in. I can't possibly imagine Samsung would release a charger into the wild that would fry other devices.
Charged my old note 3, and s3 with note 4 charger.....no problems on my end.....
That's what I'm saying he said he left it changing for a couple days who does that?
Sent from another Galaxy! Note the difference!
ive occasionally used my Note 4's fast charge charger on my wife's Galaxy S4 and it hasn't been an issue. charges normally and haven't seen any side effects from it. something else happened to the OP's S4 that it fails to boot up properly.
I have use all type of charge on my phone, even those $2 charger that only gives out 1 amp. It takes long to charge.
I think its the fact that you left it in for 4 days was it?
Thats a long time to leave your phone plugged in...
Charged ton of stuff (iPad, iPad mini, iPhone, Note 2, Note 3, Note 4, Nexus 5, S4) with my charger. Never a problem. I am 100% certain it was not the charger that killed your phone.
This story seems very iffy. It could have been several things that caused the problem.
I use my Nokia 521 charger for all phones and tablets and it works perfectly, just a little slower.
I didn't even take the Note 4 charger out of the box yet.
Sorry for the delay in the replies.
I bought my Note 4 so I had my S4 set aside getting ready to sell it back. I sat it aside just in case I needed to copy anything else off of it. So yes, it was plugged in for a couple days although in the "off" state. The phone was in perfect condition ready resell. Trust me, I was bummed about it! I ended up only being able to sell the phone for parts!
The only thing I could think of is is either:
1) The HW circuitry in the charger tried bumping the voltage up to 9V one too many times for the circuitry in the S4
and/or
2) The slimmed down "phone off & recharging kernel" didn't have enough failsafe logic to handle this condition. The slimmed down kernel I'm describing is discussed by Chainfire's NoMoarPowah
and/or
3) Power surge
As far as random chargers go, they're typically underpowered. You typically will get anywhere from 700mA to 2100mA. That's just going to affect charge times but won't hurt you. None of them (as far as I know) try to bump the voltage up from the standard spec of ~5V.
CalPolyRock said:
Sorry for the delay in the replies.
I bought my Note 4 so I had my S4 set aside getting ready to sell it back. I sat it aside just in case I needed to copy anything else off of it. So yes, it was plugged in for a couple days although in the "off" state. The phone was in perfect condition ready resell. Trust me, I was bummed about it! I ended up only being able to sell the phone for parts!
The only thing I could think of is is either:
1) The HW circuitry in the charger tried bumping the voltage up to 9V one too many times for the circuitry in the S4
and/or
2) The slimmed down "phone off & recharging kernel" didn't have enough failsafe logic to handle this condition. The slimmed down kernel I'm describing is discussed by Chainfire's NoMoarPowah
and/or
3) Power surge
As far as random chargers go, they're typically underpowered. You typically will get anywhere from 700mA to 2100mA. That's just going to affect charge times but won't hurt you. None of them (as far as I know) try to bump the voltage up from the standard spec of ~5V.
Click to expand...
Click to collapse
I've seen that happen as well. Overnight charge of an S4 using a note 4 charger (with the phone powered down), and in the morning the S4 is dead (but very warm to the touch). Tried everything (including changing batteries, using original charger, trying to boot into recover/download etc) but it simply won't power up anymore.
Common sense says that the Note 4 charger should not be the cause, as it it still gives a 5V output as well as 9V, and so I had put it down to coincidence, but seeing that you've experienced the same thing, I'm not so sure. One thing could be is that I was on the old bootloader but newer rom. The old bootloader always had challenges with charging whilst powered off, when on 4.4 roms in the early days, before kernels were updated. Maybe something triggered the 9V mode on the Note 4 charger without the new bootloader/original kernels.
The charger says "adaptive" right on it. It lists on the back that it does 9V1.8A on the Note 4 and 5V/2A on anything else. It won't hurt your GS4.
smar said:
I've seen that happen as well. Overnight charge of an S4 using a note 4 charger (with the phone powered down), and in the morning the S4 is dead (but very warm to the touch). Tried everything (including changing batteries, using original charger, trying to boot into recover/download etc) but it simply won't power up anymore.
Common sense says that the Note 4 charger should not be the cause, as it it still gives a 5V output as well as 9V, and so I had put it down to coincidence, but seeing that you've experienced the same thing, I'm not so sure. One thing could be is that I was on the old bootloader but newer rom. The old bootloader always had challenges with charging whilst powered off, when on 4.4 roms in the early days, before kernels were updated. Maybe something triggered the 9V mode on the Note 4 charger without the new bootloader/original kernels.
Click to expand...
Click to collapse
While it sucks that it happened, it's nice to hear that I'm not the only one! Thanks
Sent from my SM-N910T using Tapatalk

2 month old ZTE AXON 7 won't quick charge anymore.

My phone is two months old and has ceased to quick-charge. Actually, 90% of the time, it will only charge when powered down. I use the factory charger and cable but get a message that I need to use the original charger and cable. Catch 22?
I bought it at Best Buy so I took it back to them this evening. My charger is fine as is my cable. Best Buy confirmed that my issue is a factory defect and politely sent me on my way. I take care of my phones if nothing more than the fact that I've had to replace micro USB ports in the past. The weird thing is that when it charges powered down, it seems to refresh to full battery very quickly.
Has anyone else had similar issues? If in fact, I do have to deal with ZTE, what has been members experience?
Thank you for letting me vent.
Sent from my SM-N915F using XDA-Developers Legacy app
U can test your charger using USB volt amp reader on another phone which supports quick charging.
If charger works as it should then u need to test your phone with multimeter to see how much current it draws while phone is powered off without charger (battery only).
But that means you need to open 2 month old phone which i dont recommend if u have warranty.
Axon 7 draws about 2.66-2.68 amps while in quick charging mode. Volts i forgot but i think it was 6v. I'm not in shop at the moment so i cant know exactly.
But for amps i remembered.
Wallor77, thank you for your reply. My charger is in good working order. In fact, I have several 2.0 and 3.0 chargers. They all work fine on my Samsung Galaxy Note Edge. The Samsung displays "Fast Charger Connected" on the lock screen.
Now my ZTE Axon 7 will not charge while it is powered up. As soon as I turn it off, it charges just fine. This is really annoying!
Sent from my ZTE A2017U using XDA-Developers Legacy app
If your charger and cable are OK, perhaps have you recently installed an application which limits the power. Such methods exists in some antivírus to preserve the health of the battery. It's just an idea.
Envoyé de mon ZTE A2017G en utilisant Tapatalk
Same thing there. If it charges normally while power off u need to see how much amps. USB volt amp reader is a good little device. I recommend for everyone to get one. It cost about 15 bucks. From there it's all about elemination process to diagnose proper issue
wallor77 said:
Same thing there. If it charges normally while power off u need to see how much amps. USB volt amp reader is a good little device. I recommend for everyone to get one. It cost about 15 bucks. From there it's all about elemination process to diagnose proper issue
Click to expand...
Click to collapse
I second this. But $15?! You can get them for about $5 on aliexpress!
U have USB volt amp reader with both volt units, amp units, time duration and mAh over time charged value. But 15$ was about avarage price listing. I'm sure there is cheaper as well.
UPDATE: 6/2/17
I ended up sending my phone to the ZTE repair center in TX. It took about 3 weeks to get it back. There was no explanation of what was repaired and I received my original phone; not a refurbished one. All I know was that it was covered.
Sent from my ZTE A2017U using XDA-Developers Legacy app
I am in the process of returning my 3rd Axon to ZTE. 2 of them have had this problem. It's definitely known because when I was talking to them and told them what was happening they just kind went "yeah ok" and fast tracked the whole thing. Thank god for this warranty, their quality control is ****e.
anyone noticed that occasionally it stops charging?
front firing speakers said:
anyone noticed that occasionally it stops charging?
Click to expand...
Click to collapse
Last night, mine started doing this. It goes on and off about every two seconds. What's weird is it only does this with the quick charger. it slow charges when connected to a PC usb just fine. Its not the OEM charger either since my wife's quick charges just fine with the exact same charger.
Guess I'm going to have to call ZTE....
Mine suddenly stopped quick charging - I have 3 different chargers that work fine with other phones except for this one. And chances of all 3 of them going bad at the same time are slim to none. Tested different cables as well, but again same result. It charges with normal speed even when connected to QC3.0. Tried wiping cache. I think it's no different if I turn the phone off. Think it might be time to move on. Had it since December 2016, so I guess it's nearly 2 years old now. Still shame.
bustr85 said:
Mine suddenly stopped quick charging - I have 3 different chargers that work fine with other phones except for this one. And chances of all 3 of them going bad at the same time are slim to none. Tested different cables as well, but again same result. It charges with normal speed even when connected to QC3.0. Tried wiping cache. I think it's no different if I turn the phone off. Think it might be time to move on. Had it since December 2016, so I guess it's nearly 2 years old now. Still shame.
Click to expand...
Click to collapse
Quick update. Swapping batteries (OEM) hasn't helped. I wonder if this is software or hardware related
Let me add to this thread. I'm also not getting quick charge anymore for maybe a month already. Tried different cables, booting to safe mode, etc. There are few instances where i see quick charging but very rarely. I was thinking it's my usb port but I haven't opened my phone yet to verify.

X720 Reliability, how bad is it?

I been thinking about getting this but amazon is full of reviews from people saying it only lasted a month, battery bulged and broke the screen, one guy saying he's on his third replacement, another about how it died and burned his USB cables, etc
Is it that bad? did anyone here got some serious hardware problems with this phone?
This is my first Android phone i have had zero hardware problems, had it over a year now. It was out of commission for 3 months because of a boot loop, but that was my fault, not installing a new Rom correctly. Currently running TURBO's MIAU Destroyer V12 not a single hiccup in 6 months.
dean_morr said:
This is my first Android phone i have had zero hardware problems, had it over a year now. It was out of commission for 3 months because of a boot loop, but that was my fault, not installing a new Rom correctly. Currently running TURBO's MIAU Destroyer V12 not a single hiccup in 6 months.
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Did you try official lineage? how did it go?
If you think its bad why even thinking of buying it? million of phones out there
I have X720 over 6 months it work well. I been flashing everything stock rom, Aicp, Omni, Turbo roms, Tora33 rom and more. Still use it everyday. If you know what you doing with your own it should be fine.
The thing is the Lineage Nougat family rom (non stock) maybe only few of them that work well for example I found AICP Nougat pretty good, I heard good things about Lineage but haven't really try it. You need 1-2 good rom and stick with it should be best.
---------- Post added at 06:18 AM ---------- Previous post was at 06:17 AM ----------
correction: If you know what you doing with your phone it should be fine.
I've had two.
The fingerprint reader stopped working on the first after one week.
The second has been working fine so far for the last four months.
I have had 727 with no problems at all and I have tried every rom and best results have been 21s stock remove bunch of junk.
Runs perfect.
Sent from my LEX727 using xda premium
Moon75 said:
If you think its bad why even thinking of buying it? million of phones out there
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Not a lot of good phones and I was hearing from some reviews this phone had problems so I wanted to know if its true
BTW anyone knows if its going to get oreo/official lineage15?
JustinTrouble said:
I've had two.
The fingerprint reader stopped working on the first after one week.
The second has been working fine so far for the last four months.
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FP I never have single problem on X720. Try flash latest stock rom it might help.
Moon75 said:
FP I never have single problem on X720. Try flash latest stock rom it might help.
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Thanks for the suggestion, but I already tried the latest stock rom.
The fingerprint reader was working and then suddenly stopped working (LineageOS is installed on the phone), so I assume it's the fingerprint reader that has failed.
If you had asked me a few days ago, I would have said that it's the best phone I have ever owned. The battery last for me 3 days, with 7h SOT on average. I had zero issues ever since I bought it begining of 2017 on sold.
But yesterday, with absolutely no reason at all, when I plugged the cable for charging (original LEECO cable and charger), the USB-C port just burned. It was very fast, as soon as I plugged it, I smelled burn odour. I unplugged, the USB port was hot with burn marks. I tried another cable, burned like the first one.
I have now a phone with less than 15% of battery I cannot recharge anymore. It will go in the trash as soon as I used the remaining battery to retrieve all my data by wifi because there is no aftersale for LEECO anymore. It's a real shame, the phone was really great to use.
I looked over the internet, several people seem to have similar issues lately with this phone. Looks like a hardware problem that just started to appear lately on several devices. Maybe a wrong batch of phones, but it's 300€ for a few month of use only.
ZeblodS said:
But yesterday, with absolutely no reason at all, when I plugged the cable for charging (original LEECO cable and charger), the USB-C port just burned. It was very fast, as soon as I plugged it, I smelled burn odour. I unplugged, the USB port was hot with burn marks. I tried another cable, burned like the first one.
I looked over the internet, several people seem to have similar issues lately with this phone. Looks like a hardware problem that just started to appear lately on several devices. Maybe a wrong batch of phones, but it's 300€ for a few month of use only.
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Yeah, I can confirm that there are problems with a batch LEX720. My device died while trying to recharge. I plugged in the orginal cable for charging, the device went off and could not be started anymore. Now I am annoyed about the Banggood support. It is really a great device, but not if it only lasts 2 months!
It's sad to hear about your devices dying while charging.
I didn't trust the original cable or the charger. First thing I did was buy a trusted USB A charger, and 56k Ohm USB A to C cable.
It really is an amazing phone (when used with a custom rom) when it works.
It's sad to hear about your devices dying while charging.
I didn't trust the original cable or the charger. First thing I did was buy a trusted USB A charger, and 56k Ohm USB A to C cable.
It really is an amazing phone (when used with a custom rom) when it works.
Don't use the stock cable, I doubt it's Benson approved or even safe for non-China use. Use a USB-C cable approved by Benson Leung, a Google engineer. Like the stock Google Pixel cable.
USB-C to USB-A has a lot of issues. Many cables aren't made to spec, and can cause fires if you're not careful. Stop using the LeEco stock cable and buy a better one from a reputable brand!
I have 3 LeEco phones, Le Max2 x829, LE Pro3 x720 and Le Pro3 Elite x722, All of them I always use charger and cable that come with the phone. I never have any problem. I sold the Le Max2 recently which was work perfect.
I'm a little scared to use the original charger and cable after reading the horror stories I'll probably start off with my old Nexus 6p charger and cable until I can find a good third party charger and cable!
T1Cybernetic said:
I'm a little scared to use the original charger and cable after reading the horror stories I'll probably start off with my old Nexus 6p charger and cable until I can find a good third party charger and cable!
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Before I have Lg V20 use its charger to charge LeEco phones too which work fine without problem. Lg quick charger come with a thick strong cable.
---------- Post added at 03:04 AM ---------- Previous post was at 03:02 AM ----------
LeEco quick charger come with skinny cable compare to Lg cable.
Got 2 leecos in the house for over a year. The original lead for my pro3 went bad not long ago, where it would keep stopping charging, the charger and the charger and lead for the max 2 are fine though.
Seems it maybe worth buying a lead at least, if your worried.
i replaced the original usb c cable with an ebay one, then it has been working fine for just over a year. great phone. never give any problems.
The stock charger can burn the USB port, which might be a fire hazard. I wouldn't use it personally even if it hasn't happened to you yet. I use my Kindle Fire's wallplug, and Suaoki type C cable. It's cheap and Benson approved.
MGREX said:
I been thinking about getting this but amazon is full of reviews from people saying it only lasted a month, battery bulged and broke the screen, one guy saying he's on his third replacement, another about how it died and burned his USB cables, etc
Is it that bad? did anyone here got some serious hardware problems with this phone?
Click to expand...
Click to collapse
I've had mine since November of 2016, so a little over a year. None of these issues have popped up. Now, a broken screen can occur to any phone if you drop it. I haven't read the reviews, so not sure about the context.
Other than that my experience has been good, especially as someone coming from the LG G4 (boot looped). Battery life is back to the LG G2 days, so I get well over 6 SOT, and can easily hit 8-9. On wifi battery life is crazy as well.

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