Nexus 7 wasn't charging while turned on. - Nexus 7 Q&A, Help & Troubleshooting

Hey guys, I'm just looking for some insight here, I went to go plug my tablet in today and low and behold it wouldn't charge. I tried restarting it to no help, and did other troubleshooting options to make sure the power outlet and the original cord and adapter for the N7 were working properly. But then I noticed something weird, I put it into tarp recovery, plugged in the charger, rebooted recovery, and now its charging fine. It shows it charging in recovery AND when I boot into android all seems OK now, my question is what could have caused this and should I be concerned that this could start happening more often.
Sent from my Nexus 7 using xda app-developers app

I don't know if this has anything to do with your situation, but I once used a 3rd party charger and 3rd party cable and it didn't show the charging graphic. The battery meter didn't change either, so after a coupld of hours, I unplugged it. It obviously had been charging since the battery indicator jumped up to a nearly full charge even though there were no indications it was charging. I always try to use the oem charger and cable even though I have found some chargers and cables that work as the stock one.

Groid said:
I don't know if this has anything to do with your situation, but I once used a 3rd party charger and 3rd party cable and it didn't show the charging graphic. The battery meter didn't change either, so after a coupld of hours, I unplugged it. It obviously had been charging since the battery indicator jumped up to a nearly full charge even though there were no indications it was charging. I always try to use the oem charger and cable even though I have found some chargers and cables that work as the stock one.
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Click to collapse
Yea this was with OEM cable and charger.
Sent from my Nexus 7 using xda app-developers app

Related

Charging issues.

I've noticed that when I leave the phone plugged in overnight it sometimes just seems to stop charging at a random point somewhere throughout the night and I'll wake up with a phone that is only at 80%, 65%, etc.. battery. It isn't fully charging and then just being drained again either, it just randomly stops charging. It will recognize that a charger is plugged in and even says that it is charging but the percentage indicator in the Settings pulldown doesn't move. This doesn't happen every night and it has never happened when I charge the phone during the day. I assume it only happens at night because I'm not at my desk using it. I can also assume that the device isn't taking 8 hours to go from 35% battery to 75%, it doesn't charge that slowly. Any ideas?
P.S Rooted but on stock ROM
Heartbreak said:
I've noticed that when I leave the phone plugged in overnight it sometimes just seems to stop charging at a random point somewhere throughout the night and I'll wake up with a phone that is only at 80%, 65%, etc.. battery. It isn't fully charging and then just being drained again either, it just randomly stops charging. It will recognize that a charger is plugged in and even says that it is charging but the percentage indicator in the Settings pulldown doesn't move. This doesn't happen every night and it has never happened when I charge the phone during the day. I assume it only happens at night because I'm not at my desk using it. I can also assume that the device isn't taking 8 hours to go from 35% battery to 75%, it doesn't charge that slowly. Any ideas?
P.S Rooted but on stock ROM
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Do you have another charger/cable connection you can try?
Stryder5 said:
Do you have another charger/cable connection you can try?
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I'll give it a shot. Thank you.
I tried it with a different cable last night and it did the same thing. Forgot to mention I'm charging it through my computer.
Heartbreak said:
I tried it with a different cable last night and it did the same thing. Forgot to mention I'm charging it through my computer.
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I would try the charging cable that came with it and if it still does the same thing I would say you have a problem with your phone.
Sent from my Nexus 4 using xda premium
coldfusionb said:
I would try the charging cable that came with it and if it still does the same thing I would say you have a problem with your phone.
Sent from my Nexus 4 using xda premium
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Click to collapse
Yeah, I have been using the cable that came with it. I've tried two different ones. I will try to see if it happens when charged through wall outlet.
Sorry for double post. Couldn't figure out how to attach image to an edit.
I looked at my battery settings and this is what I noticed. It looks like my phone is charging all the way up during the evening and then draining but the charging isn't kicking back or something. The huge gap in screen on time was when I was sleeping and there was no use of the device but battery is steadily draining.
Heartbreak said:
Sorry for double post. Couldn't figure out how to attach image to an edit.
I looked at my battery settings and this is what I noticed. It looks like my phone is charging all the way up during the evening and then draining but the charging isn't kicking back or something. The huge gap in screen on time was when I was sleeping and there was no use of the device but battery is steadily draining.
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Click to collapse
Have you tried using the wall charger?
Stryder5 said:
Have you tried using the wall charger?
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As stated in previous post, I have not. That is the plan when I get home.
I have tried it through the wall charger for the past few nights and it charged just fine. I also tried it through the same cable that my N7 and Gnex were charged with and it still happened. I also tried various USB ports. Any ideas?
Sent from my Nexus 7 using xda app-developers app
Is it possible the computer is sleeping and no longer powering the USB ports?
I had exactly the same problem for one night.
But it can't be a problem with my Notebook because
my Galaxy S charged just fine.
Probably due to power saving options on your computer, be they USB power saving settings or sleep related. If you want to charge faster you should definitely use the wall charger, USB charging is painfully slow for me... if i am using the device, load can exceed the incoming current and the phone will still discharge. Moral of the story > USB charging = useless.
negroplasty said:
Probably due to power saving options on your computer, be they USB power saving settings or sleep related. If you want to charge faster you should definitely use the wall charger, USB charging is painfully slow for me... if i am using the device, load can exceed the incoming current and the phone will still discharge. Moral of the story > USB charging = useless.
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Click to collapse
It really isn't a matter of slow charging. I'm charging it overnight so the speed at which it charges doesn't matter to me. As long as it is charged when I wake up. I've been using the same computer to charge my phones/tablets/cameras for two years and I've never had a problem. I'm not even using the device though, it is at night when I'm sleeping.
I have the same problem all of a sudden. Happened twice in the past week, never happened for months before. I never charge from a computer, always with the provided adapter and cable from the wall. A few hours into the night, before the phone is at 100% (varies from 70-90%), it just stops charging. Battery graph looks very similar to the one in this thread already posted.
I wonder which device switches the current off, the phone, or the wall adapter. I would have guessed the phone, and if that is correct swapping the wall adapter won't do anything.
Or you can use Fast Charge from Google Play and flash Franco Kernel.
Then you'll be able to switch from USB Charge to AC Charge by charging with your computer.
However, the battery will heat and you may consume its life, so do not do that too often, only when necessary if you expect using your phone very long times as i do, i just change phone every 5 years or more, depending of my needs.
Also, i noticed than USB Charging slowing down the charge at around 80%, but still charging, i read with Battery Monitor Widget, and i seen it will gives minus ampere.
I almost forgot, you may also calibrate your battery, the first time, charge it to 100%, then remove the file "batterystats.bin" from /data/system or wipe it threw Recovery, that will ensure you to use your battery to 100% next time.
Mine seems to stop charging at 100% and go back down also. Mine usually is between 95-100% when I wake up though. Is that just how this phone works to protect the battery? I've never noticed this in any other phone I've had.

[Q] Overnight: Charging to 100%, then discharging while still connected?

Hi there,
got a strange problem.
I plug in my N4 in the evening, it is loading up to 100% and there it begins to DISCHARGE (or in other words, stops to hold the battery at 100%) although still connected to the charger. In the morning I unplug the phone and have just around 70% left ... see attached screenshot.
Using stock charger and cable that came with the phone.
I hope this is not intended by Google? Running Android 4.2.1 Stock.
is this the only time it happened?
It is probably because of the charger. They definitely didn't include the best charger out there try another charger, you'll see improvements.
Sent from my Nexus 4 in a Faraday cage
KyraOfFire said:
It is probably because of the charger. They definitely didn't include the best charger out there try another charger, you'll see improvements.
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Click to collapse
Thanks! Used my equipment (powered USB hub with another micro USB cable) from old phone until yesterday, and read about charging problems when NOT using the charger and cable that came with the N4. To see if that is maybe the problem I therefore unpacked the "stock" cable and charger - but it didn't solve the problem.
The most strange thing is, that it charges perfectly up to 100%! I would expect then that it stops charging to avoid overloading, but that holds the charge level at 100% until unplugged. I think this logic is not within the charger, but controlled by the phone itself (Software / Hardware Unit)?
IINexusII said:
is this the only time it happened?
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Have the N4 about 1 week now and I realized this happening at least 4 times now. I'm usually plugging it in every evening and unplug it in the morning.
Its intended as a safety measure so it doesn't over charge when its 100 percent.... It's always been that way
Sent from my Nexus 4 using xda premium
Locksmith81 said:
Its intended as a safety measure so it doesn't over charge when its 100 percent.... It's always been that way
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Hmmm ... never experienced this 15 years mobile phones (at least 4 of them using Android and tons of different ROMs ...). What would be the purpose to plug in your phone in at 22pm, stop charging at 1am and begin the fresh day at 7am with again 30% loss of capacity? I would need to carry my charger stuff all day with me ...
As I said, I fully understand that it stops charging at 100% to avoid overloading - and also see the sense in this here -, but usually it should HOLD it at 99-100% until you unplug and not lose capacity while still connected to the charger.
Cheers
did you plug it into a USB hub that was plugged into a computer? that might be your problem. My N4 has issues charging from USB ports... it never holds charge properly.
This happened to me previously, ended up swapping my charger back to my Samsung OEM one and havent had the problem again.
Another time that this could happen is if you're charging via your USB port on your computer and you shutdown your computer which it will still show the charging icon but the status says not charging which could be changed by replugging the phone and/or having BIOS settings that enable usb power draw etc...
Just found this one ... maybe I'm not explaining my case very well, but it seems I am not alone ...
https://code.google.com/p/android/issues/detail?id=39919
beegbear said:
did you plug it into a USB hub that was plugged into a computer? that might be your problem. My N4 has issues charging from USB ports... it never holds charge properly.
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UZ7 said:
This happened to me previously, ended up swapping my charger back to my Samsung OEM one and havent had the problem again.
Another time that this could happen is if you're charging via your USB port on your computer and you shutdown your computer which it will still show the charging icon but the status says not charging which could be changed by replugging the phone and/or having BIOS settings that enable usb power draw etc...
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Yesterday I used the wall plug. All the years before I used a SEPARATELY POWERED usb hub. Even if the PC is shut, the hub provides power to the ports. Anyway, it doesn't matter - Charging is working perfectly on wall plug, usb hub, stock cable, non-stock cable ... before reaching 100% and phone disscharges. Picture in 1st post illustrates the disscharge while still "charging" (last bar at the bottom)
it's def. not normal. mine doesn't discharge, it can stay plugged in all night and it'll say 'CHARGED'
beegbear said:
it's def. not normal. mine doesn't discharge, it can stay plugged in all night and it'll say 'CHARGED'
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Exactly what I would expect! Now that I found the others on code.google.com having the same issue I think there was a batch of devices having it and that I might need to RMA ...
Well the reason why I was mentioning the charger (unless you've tested another one) is because I was using the original LG oem charger and for a while it would give inaccurate readings on multiple occasions. Example being I woke up (used wall charger) and it said 70-80% and the charge icon was still there but on the status it said 'not charging'. Another time was when it said 96%, unplugged and replugged and it charged to 100%. Then I use the phone for a couple of seconds and it drops down percentage again 96%~ and when/if charged it will say 100% again (giving a false reading).
I was thinking it was the cord because I used my bro's LG charger and it charged the phone 96, 97, 98, 99, 100 and not 96 -> 100% therefore the cord may have been the problem. Went back to my Samsung OEM charger and it has been fine since then and never had any discharging.
Are you using stock kernel?
UZ7 said:
Well the reason why I was mentioning the charger (unless you've tested another one) is because I was using the original LG oem charger and for a while it would give inaccurate readings on multiple occasions. Example being I woke up (used wall charger) and it said 70-80% and the charge icon was still there but on the status it said 'not charging'. Another time was when it said 96%, unplugged and replugged and it charged to 100%. Then I use the phone for a couple of seconds and it drops down percentage again 96%~ and when/if charged it will say 100% again (giving a false reading).
I was thinking it was the cord because I used my bro's LG charger and it charged the phone 96, 97, 98, 99, 100 and not 96 -> 100% therefore the cord may have been the problem. Went back to my Samsung OEM charger and it has been fine since then and never had any discharging.
Are you using stock kernel?
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Click to collapse
I'm on 4.2.1 stock yes.
Thing is, that I'm not plugging it out! While being connected it suddenly starts to disscharge - Why the heck would you disscharge when you have a power source connected?! The "event" invoking the disscharge to me is the reach of 100%. Maybe this is a misbehavior of the overloading protection, to stop charging (as intended), but not restarting to charge at lets say 99% or 98% to get back to 100%. This would mean that when I'm using navigation in my car I would need to reconnectfrom time to time to trigger the charging again.
Traxter said:
I'm on 4.2.1 stock yes.
Thing is, that I'm not plugging it out! While being connected it suddenly starts to disscharge - Why the heck would you disscharge when you have a power source connected?! This would mean that when I'm using navigation in my car I would need to reconnect once and then to trigger the charging again.
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Yeah I know what you mean but its odd that I had this problem as well but disappeared when I swapped.
As for my USB/PC, that charges when the computer is on and off but when I turn it off, I would have to replug the phone to get it started again as it will have the same "charging icon" w/o it actually charging. My guess is that if the power source loses its power, even if its temporary it will stop charging. But when I using my Skyrocket a few months back I never had to replug the phone onto my computer to get it charging again but I do know that the computer will temporarily cut off power when you shutdown and bring it back to charge plugged devices. (didnt change any power states in BIOS).
So most likely it is something with the phone but it could also be a setting or some software error triggering a fail-safe or something.
UZ7 said:
Yeah I know what you mean but its odd that I had this problem as well but disappeared when I swapped.
As for my USB/PC, that charges when the computer is on and off but when I turn it off, I would have to replug the phone to get it started again as it will have the same "charging icon" w/o it actually charging. My guess is that if the power source loses its power, even if its temporary it will stop charging. But when I using my Skyrocket a few months back I never had to replug the phone onto my computer to get it charging again but I do know that the computer will temporarily cut off power when you shutdown and bring it back to charge plugged devices. (didnt change any power states in BIOS).
So most likely it is something with the phone but it could also be a setting or some software error triggering a fail-safe or something.
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I see definitely some issues in the charging logic in both of our cases here. You shouldn't have to replug your phone if you send your PC to sleep, as long as it still outputs the USB power. Since I would not expect the decision to charge or not to charge in the wall plug or in the USB hubs, I can only hope it is not a hardware problem of the charging electonic, but a software problem which could be patched. Also wouldn't I wonder if this has to do with the wireless charging option of the phone ...
come to think of it i had the same problem. charging from the PC when off via USB it would do the same thing as OP. charging through the wall works fine.
Well just found out I am maybe reposting the issue as I didn't find this initially ... similar (or same?) problem described here: http://forum.xda-developers.com/showthread.php?t=2031246

Charging Problem

I am having trouble charging my tablet. When the tablet is on, I am unable to charge with either the POGO or USB cable. I have also tried other wall chargers for cell phones. I was not using any roms, but had tried out the ktmantra kernel. I have since wiped my tablet using a factory 4.2.2 image from google and am still having the charging problem.
The only way I am able to charge is by charging with the tablet off. It also takes ages to charge (12+hours). Any ideas on what could be causing this? When I plug the POGO cable in, it says it is charging, but the battery percentage continues to drop.
ab325 said:
I am having trouble charging my tablet. When the tablet is on, I am unable to charge with either the POGO or USB cable. I have also tried other wall chargers for cell phones. I was not using any roms, but had tried out the ktmantra kernel. I have since wiped my tablet using a factory 4.2.2 image from google and am still having the charging problem.
The only way I am able to charge is by charging with the tablet off. It also takes ages to charge (12+hours). Any ideas on what could be causing this? When I plug the POGO cable in, it says it is charging, but the battery percentage continues to drop.
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Click to collapse
I've readed some comment on another forum from an user that has the same proble, but for him it takes about 10h. Not sure what's wrong.
Are you not able to charge at all or just very slowly? I just noticed that my Nexus is charging very slowly with the Pogo cable I purchased. I may try going back to the usb cable to verify that the problem is with the cable and not with the tablet.
I was getting very slow charge rates with my usb charger. Around 12 hour charge times even when completely powered off. Anyway, my problem was with using a USB extension cable. Since I started plugging it directly into the wall I've been seeing charge times in the 5-6 hour range. My iPad never had an issue with it, but whatever! You might also try a different wall outlet.
Sent from my Nexus 10 using Tapatalk HD
I cant seem to solve this problem. I have tried using pogo and usb cables with two different chargers. I have also tried using different wall mounted phone chargers. I am not able to get any positive charge while the tablet is on. Using the battery monitor widget, I used to see a +1800 charge with the pogo, and a bit less with the usb cable. Now, the highest I get is -500.
I am only able to charge when the tablet is off, although very slowly. I had it charging all night, and it is now at 60%
When I plug the pogo cable in, the tablet will say it is charging, but it really isnt doing anything.
Any ideas?
ab325 said:
I cant seem to solve this problem. I have tried using pogo and usb cables with two different chargers. I have also tried using different wall mounted phone chargers. I am not able to get any positive charge while the tablet is on. Using the battery monitor widget, I used to see a +1800 charge with the pogo, and a bit less with the usb cable. Now, the highest I get is -500.
I am only able to charge when the tablet is off, although very slowly. I had it charging all night, and it is now at 60%
When I plug the pogo cable in, the tablet will say it is charging, but it really isnt doing anything.
Any ideas?
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Recalibrate battery? It's probably not going to work though. RMA the tablet as a last resort.
Sent from my Galaxy Nexus using xda app-developers app
How can I recalibrate the battery?
Im in Europe until June, so Im assuming it wont be easy to RMA.
There is also a strange thing going on with the usb cable. My computer is unable to detect it as a storage device. When I plug the charger in, it will not show up as charging when the tablet is on. But, I am able to access the tablet via fastboot.
Where is that oficial pogo charger from samsgoogle? 4 month and counting... 2 Biggest companies în the world are unable to produce a simple cable... Hillarious
Sent from my Nexus 10 using xda app-developers app
The N10 charger is a 2 amp charger and most phone chargers are 1 amp chargers. The N10 will charge slowly with a 1 amp charger if it is powered off, however it needs 2 amps to run the N10 and charge at the same time. Also I have found that not all USB cables are created equal, you may want to try another usb cable. I do not know anything about the pogo chargers. Hope this helps.

S4 will not charge with AC charger; only USB

Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my AC (wall charger) and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
freddywhite said:
Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my PC and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
Click to expand...
Click to collapse
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
Reinaldo33897 said:
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
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I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
freddywhite said:
I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
Click to expand...
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Maybe see the results by changing the charger you're using?
r8revealed said:
Maybe see the results by changing the charger you're using?
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I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
freddywhite said:
I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
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Click to collapse
I doubt it's a ROM issue, but there's no harm in reverting back to stock to see the results (assuming you've backed it up). If it all fails, i think you should unroot and send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so it may be the best option to let Samsung handle it.
I had similar problems with my Note 2 before and now with my S4. What I found was, sometimes the usb cable wasn't tightly plugged into the wall charger. Once I've made sure of this, I've been able to charge (AC) every time.
I found this article that indicates that the S4 is looking for special sauce on the D+D- pins.
http://www.anandtech.com/show/6914/samsung-galaxy-s-4-review/2
Obviously the Galaxy S 4 will charge with any USB charger, but the charge time will simply be longer. Samsung uses a voltage divider and signals the presence of their own charger by sending 1.2-1.3 V across the D+ / D- pins, this is similar to what Apple does with 2.0 or 2.8 V across the pins for various USB chargers they've shipped over the years. This signaling is essentially Samsung's proprietary tablet charging signaling which they've employed on the Galaxy Note 2 and now SGS4, in fact the two use the same exact charger, so it's worth tossing out your old ones and getting the appropriate one to take advantage of the faster charging.
However I do not believe this to be 100% true. I think not all chargers will work..
I took a charger that is very vanilla (Wall charger but the D+D- pins are NC) and it works with the S3 and NEXUS7 but does not work with the S4.
This charger uses a stock USB cable so I took a wall charger that had gone bad but had a dedicated cable and hacked off the end and wired up my own cable...
That works! So it appears that the S4 will only charge properly with certain chargers that do something to the D+D- pins (either shorting them with a resistor like the article indicates
I then took a look at the cable I used to replace. It is a Motorola cable and it has the ID pin pulled high built into the cable... So I suspect that is required for the phone to work... But to fast charge it will need the special sauce indicated above!
Had the same issue and found the solutions which worked for me. Go into the developer mode and deactivate the usb debug mode.
Had the exact same issue. I took a soldering iron to my charging port on my phone. Problem solved. The ID pin had a bad joint.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
I have a strange issue, my s4 is detected by pc, charges normally with usb ( wall or pc charge ) my battery is full but when I take the cable from microUSB port and s4 should work with the battery, turns off and consumes no battery, it's like refusing to use the battery and that it is full! battery checked on a sph l 720
I've tried installing other roms with safestrap but I still have the same problem, refuses to consume battery and while the battery is at 100% ,my s4 shows 0% if I disconnect the usb cable... game over. However, I can be on the safestrap menu for hours only with the battery, no problem, is a problem of rom I think but did not know how to fix it .. : (
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
crazy_dr0id said:
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
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Click to collapse
I'd guess it's the charger. Get a new one
Sent from my Nexus 5 using XDA Free mobile app
I had the same problem. S4 will recognize charger as USB charger, not AC. solution was to clean usb port connector, was some cloth covering wires. then restarted and worked ok
I am having trouble charging the phone the same way. I have reset the phone 3 times and still can't get a charge.

Charging problems

I just got my Note 3 working thanks to this group. When I first got it, it was without a battery and was locked by PIN. I was able to wipe it to factory conditions, but now it will not charge. It charged right away when I first got a replacement (OEM) battery, but then, I did the system factory reset, and now it will not charge. I am using a USB 3.0 cable and connecting this to my Apple charger I got with my iPhone 6 as I don't have a specific charger that might have come with the Note 3...just a generic USB 3.0 cable and the iPhone 6 charger that the USB cable plugs into. Any thoughts for me to try?
Try plugging the cable into a computer. It might not charge fast but it will let u know if it will charge or not. Iphone charger might not be compatible so battery will not charge.
If I helped Hit the Thanks Button Like This?
S2_brickmaker said:
Try plugging the cable into a computer. It might not charge fast but it will let u know if it will charge or not. Iphone charger might not be compatible so battery will not charge.
If I helped Hit the Thanks Button Like This
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I have tried using the computer and that is part of my confusion...the phone will indicate it is charging...but it doesn't. I get the same indication whether I am using the computer with USB 3.0 cable, or using various wall charger pods with the same cable. It will show the charging symbol (lightning bolt) or, if turned off, but plugged in, it will show the upflowing green drops rising toward the battery. So, it seems to indicate it is charging, but the charge percentage never increases...only drops.
AUsome360 said:
I have tried using the computer and that is part of my confusion...the phone will indicate it is charging...but it doesn't. I get the same indication whether I am using the computer with USB 3.0 cable, or using various wall charger pods with the same cable. It will show the charging symbol (lightning bolt) or, if turned off, but plugged in, it will show the upflowing green drops rising toward the battery. So, it seems to indicate it is charging, but the charge percentage never increases...only drops.
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It's not unheard of for a brand new battery to be defective. If you know someone else with a Note 3...try swapping batteries with then and see if the problem moves with the battery.
There is nothing in a factory refresh that would effect the charging circuit.
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