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My Galaxy S4 stopped working and I'm planning to send it back to get a replacement. However, I rooted my phone before this happened and I'm planning to un-root it before sending it back. I was planning on using the Triangle Away app as well to reset the flash counter but apparently I need to unlock the bootloader first. I read in this thread that you can flash a recovery and root the phone at the same time.
Would using that tool help me in unlocking the bootloader so that I can use the Triangle Away app to reset the counter and un-root my phone using Odin afterwards? The topic creator mentioned that TWRP will auto-lok anything you flash and works as a bootloader unlock but can anyone confirm this? I bricked my Galaxy S3 two weeks ago and don't want to face the same problems with this newly aquired Galaxy S4.
Is it worth it to go through all the trouble to just reset the flash counter or would un-rooting the phone be enough to send the phone back for a replacement?
http://forum.xda-developers.com/showpost.php?p=42320414&postcount=2
Thanks, that guide looks really helpful. I do have one question though, it seems the Triangle Away app needs the boot loader unlocked in order to run successfully on the AT&T Galaxy S4 so what would be a good and simple way to unlock the bootloader and is there a way to check whether or not mine is unlocked? Would running the CASUAL tool take care of this (even if my device is already rooted)?
What guide/method did you use to root? Did you not use the bootloader exploit at that time?
I used the Motochopper tool located on this thread. I hadn't researched enough to know about the CASUAL tool at the time
Un-Rooting
Zernell said:
I used the Motochopper tool located on this thread. I hadn't researched enough to know about the CASUAL tool at the time
Click to expand...
Click to collapse
Go Here to unroot without flashing
http://androidtechy.com/index.php/2013-04-28-19-55-53/how-to-diy/48
pharrisworth said:
Go Here to unroot without flashing
http://androidtechy.com/index.php/2013-04-28-19-55-53/how-to-diy/48
Click to expand...
Click to collapse
Hmm...yeah I can see that method would probably work, but that wouldn't reset the flash counter to 0 would it? If the seller happens to notice that, then they won't send me a replacement and will probably tell me my warranty is void; hence why I'm trying to get the Triangle Away app to work but need the boot loader unlocked first in order to do that.
Un-Rooting
Zernell said:
Hmm...yeah I can see that method would probably work, but that wouldn't reset the flash counter to 0 would it? If the seller happens to notice that, then they won't send me a replacement and will probably tell me my warranty is void; hence why I'm trying to get the Triangle Away app to work but need the boot loader unlocked first in order to do that.
Click to expand...
Click to collapse
Well if all you did was ROOT the flash counter shouldn't be affected. Iused the same tool. I took the additional step of replacing Superuser with SU user. to rid myself of the "custom" unlocked symbolon boot up. However, the phone was NEVER really unlocked.
Thanks for the replies! I managed to un-root the phone by just flashing the AT&T stock firmware using Odin. Hopefully the binary counter won't be an issue.
Very sorry to post this in such a panic, I have been researching Google and XDA forums for a couple of hours now and just can't find the information I need.
I dropped my phone and broke the proximity sensor. It is making the phone all but unusable. I have the Total Equipment Protection from Verizon, which covers damage, theft, and loss. However, the problem is I have rooted the phone, and I am concerned they will say I have voided the warranty.
I tried doing a hard reset, and it still shows up as rooted. I have downloaded the files to 'restore to stock', but I don't know if that will unroot the device, or not.
I had previously installed Voodoo Rootkeeper when I had rooted it the first time. Now, after doing the hard (factory) reset, I installed Voodoo Rootkeeper from the Play store and it says I have Superuser installed, but I don't see it in my apps list. I am guessing that I just need to reinstall it from the play store because there is a button in Rootkeeper that says, "Google Play".
There's also a button that says "Temp un-root". Will this unroot my phone so that I can return it to the store under warranty?
Is there a way to completely un-root this phone, once it has been rooted?
Just FYI, I did not use the Chinese root. I used the root where you plug your phone in to the USB and use adb to run a program, which then asks you if you want full root or the partial root that you can only access via USB/abd.
I'm sorry if this seems confused... Basically, I want to unroot this phone and return it as quickly and simply as possible. Any help would be greatly appreciated!
Thanks!
Use the LG flash tool to return to stock (detailed somewhere on these forums) and you will become completely unrooted. I've done it before and it does reset the status flag in the settings screen.
Sent from my VS980 4G using XDA Premium 4 mobile app
usefulidiot127 said:
Use the LG flash tool to return to stock (detailed somewhere on these forums) and you will become completely unrooted. I've done it before and it does reset the status flag in the settings screen.
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
THANK YOU! I had hoped it would be that simple. I tried to read through that thread to see if that was the case, but couldn't see anything definitive. I was in a bit of a panic and distracted too, so it's possible I missed it. Hopefully, this thread will get indexed by Google and other people who may have the same problem can see this.
Will try that and report back!
George
This worked great and is VZW specific.
http://forum.xda-developers.com/showthread.php?t=2448960
Broken screen for me and needed an insurance replacement.
Thanks, hard brick?
willyjay said:
This worked great and is VZW specific.
http://forum.xda-developers.com/showthread.php?t=2448960
Broken screen for me and needed an insurance replacement.
Click to expand...
Click to collapse
Do you think I should try that one specifically instead of the generic instructions here:
http://forum.xda-developers.com/showthread.php?t=2432476
?
I didn't know what a TOT file is, so I Googled it and found some warning to be very careful with TOT files because they can hard brick the phone?
Not working
Ah, heck!
I tried the first generic 'restore to stock' from this link:
http://forum.xda-developers.com/showthread.php?t=2432476
and when I get to the step where I click 'ok' to proceed and flash the rom, the program stops and the phone displays a "B100" and then "ROOTED" in red letters!
I'm going to read through all 27 pages of that thread to see if anyone else has had this problem, but in the meantime, does that Verizon specific thread fix this problem, would either of you happen to know?
Thanks!
Total protection is not warranty. You breaking your phone is not a manufacturer defect which warranty covers.
Regardless, neither method cares if it's rooted or not. I have returned more phones than I can count that have been rooted and not once have I had a charge.
gwbyrd said:
Do you think I should try that one specifically instead of the generic instructions here:
http://forum.xda-developers.com/showthread.php?t=2432476
?
I didn't know what a TOT file is, so I Googled it and found some warning to be very careful with TOT files because they can hard brick the phone?
Click to expand...
Click to collapse
The VZW specific method worked perfectly for me....also, shows unrooted in the settings and download mode.
Just make sure to verify the md5 checksum on the tot file.
Verified, flashing the stock tot resets back to pure stock including a reset of the root flag. I used the VZW specific writeup and it went exactly as advertised. Recommend you use that one.
Thanks
06stang said:
Total protection is not warranty. You breaking your phone is not a manufacturer defect which warranty covers.
Regardless, neither method cares if it's rooted or not. I have returned more phones than I can count that have been rooted and not once have I had a charge.
Click to expand...
Click to collapse
Thanks, I was wondering about that! I've never been a Verizon customer before and I've heard stories that made me nervous. You have definitely made me feel a bit more reassured. Of course, I still want to unroot it a) to show myself I can, and b) just to be safe.
gwbyrd said:
Thanks, I was wondering about that! I've never been a Verizon customer before and I've heard stories that made me nervous. You have definitely made me feel a bit more reassured. Of course, I still want to unroot it a) to show myself I can, and b) just to be safe.
Click to expand...
Click to collapse
Can't hurt to do it. When I had my Incredible 1 I asked my buddy about it and he told me when he gets the phone they check for physical damage, check the water damage indicators, plug it in and flash the new software, then test it to send back out. I went through 6 incredibles, 4 incredible 2s, 4 rezounds, and 4 galaxy nexus. All rooted all returned without resetting no charges.
But i can say 100% guaranteed without a doubt your total protection insurance does no care what you do to the phone because it's not a warranty issue anyway. If you return your current device for a new one you're paying the $99 fee anyway. If you send it in as warranty they'll charge you full pop if they see physical damage.
HOORAY!
HOORAY!
I followed the steps at this link: http://forum.xda-developers.com/showthread.php?t=2448960, and it worked!
Thanks again, everyone!
So last night I just rooted my Note using towelroot, and decided I didn't want it since it had an issue with updating SU Binarys and that b.s. so I ended up installing Root Checker, Ginger Unroot (which I paid $0.99 for) and Busy box Installer.....well before I decided against thay I didn't want to keep root and was trying to fix the SU, I instlled.the.lastest busy box on to my phone, then turned around and removed busy box from my phone again with the same app.....well after I used Ginger Unroot, I finally check my phone with.Root Checker and it.said in of course did not have any kind of root whatsoever. So I was all happy until u rebooted my phone about 3 or 4 tines and realized the "Custom" under the open padlock icon never disappeared. Meaning I still got modded files on my phone ???? So now I'm really rely irritated that this Icon will not go away on boot up and that somewhere I still got modded files on my phone! I even used 2 or 3 different root checkers and they all say my phone ain't rooted! So can someone please help me out here and see what I'm doing wrong?
I think that everything associated with towelroot is removed by factory reset
RECKLESS PAIN said:
So last night I just rooted my Note using towelroot, and decided I didn't want it since it had an issue with updating SU Binarys and that b.s. so I ended up installing Root Checker, Ginger Unroot (which I paid $0.99 for) and Busy box Installer.....well before I decided against thay I didn't want to keep root and was trying to fix the SU, I instlled.the.lastest busy box on to my phone, then turned around and removed busy box from my phone again with the same app.....well after I used Ginger Unroot, I finally check my phone with.Root Checker and it.said in of course did not have any kind of root whatsoever. So I was all happy until u rebooted my phone about 3 or 4 tines and realized the "Custom" under the open padlock icon never disappeared. Meaning I still got modded files on my phone ???? So now I'm really rely irritated that this Icon will not go away on boot up and that somewhere I still got modded files on my phone! I even used 2 or 3 different root checkers and they all say my phone ain't rooted! So can someone please help me out here and see what I'm doing wrong?
Click to expand...
Click to collapse
hard reset need to back phone to normal. After hard reset i think your system will be official.
RECKLESS PAIN said:
So last night I just rooted my Note using towelroot, and decided I didn't want it since it had an issue with updating SU Binarys and that b.s. so I ended up installing Root Checker, Ginger Unroot (which I paid $0.99 for) and Busy box Installer.....well before I decided against thay I didn't want to keep root and was trying to fix the SU, I instlled.the.lastest busy box on to my phone, then turned around and removed busy box from my phone again with the same app.....well after I used Ginger Unroot, I finally check my phone with.Root Checker and it.said in of course did not have any kind of root whatsoever. So I was all happy until u rebooted my phone about 3 or 4 tines and realized the "Custom" under the open padlock icon never disappeared. Meaning I still got modded files on my phone ???? So now I'm really rely irritated that this Icon will not go away on boot up and that somewhere I still got modded files on my phone! I even used 2 or 3 different root checkers and they all say my phone ain't rooted! So can someone please help me out here and see what I'm doing wrong?
Click to expand...
Click to collapse
I think you should flash Stock NC4 firmware. It'll remove your root
OK so I just did a factory reset on my phone and iis still throwing up the "Custom" padlock on boot up. So if wth to do. And how do you flash stock firmware? I don't know of my Note 3 came with the 4.4.2 Kitkat update when it came out of the box or if it had the 4.3 firmware. So if which file to use for Odin. Also what is an Hard Reset? Can you explain that to me?
hhai2pth said:
I think you should flash Stock NC4 firmware. It'll remove your root
Click to expand...
Click to collapse
RECKLESS PAIN said:
OK so I just did a factory reset on my phone and iis still throwing up the "Custom" padlock on boot up. So if wth to do. And how do you flash stock firmware? I don't know of my Note 3 came with the 4.4.2 Kitkat update when it came out of the box or if it had the 4.3 firmware. So if which file to use for Odin. Also what is an Hard Reset? Can you explain that to me?
Click to expand...
Click to collapse
What version are you in? you can check your lastest firmware on sammobile.com. Just download it and flash via Odin
I'm running Kitkat 4.4.2 on my NC4
hhai2pth said:
What version are you in? you can check your lastest firmware on sammobile.com. Just download it and flash via Odin
Click to expand...
Click to collapse
Stock Rom
Where would I go to get the stock ROM 4.4.2 for a Telus Note 3 (SM N900W8)?
RECKLESS PAIN said:
OK so I just did a factory reset on my phone and iis still throwing up the "Custom" padlock on boot up. So if wth to do. And how do you flash stock firmware? I don't know of my Note 3 came with the 4.4.2 Kitkat update when it came out of the box or if it had the 4.3 firmware. So if which file to use for Odin. Also what is an Hard Reset? Can you explain that to me?
Click to expand...
Click to collapse
I cant find it on sammobile. You can check here: http://samsung-updates.com/device/?id=SM-N9005
Find your ROM and flash via Odin
---------- Post added at 01:22 PM ---------- Previous post was at 01:21 PM ----------
Pulprat said:
Where would I go to get the stock ROM 4.4.2 for a Telus Note 3 (SM N900W8)?
Click to expand...
Click to collapse
Your lastest Firmware: http://www.sammobile.com/firmwares/3/?download=26669
Hello guys,please make sure you activate OEM UNLOCK in the developer options before you root your Android device with FRP installed. otherwise you risk to get into a bootloop after trying to boot into recovery due to FRP blocks custom binaries
have u tried using kies and using tools/firmware upgrade and putting your model number in and flashing with stock ? have you tried using odin and doin the same ?
jo01 said:
have u tried using kies and using tools/firmware upgrade and putting your model number in and flashing with stock ? have you tried using odin and doin the same ?
Click to expand...
Click to collapse
I am downloading the stock ROM now it takes a while. But how the hell can google tell me what i have to install and wehat not when i paid the phone? I am so pissed, its unbelievable. **** google and **** Samsung for letting this assholes do this.
Ok KIES does not even recognize my phone. The mworse is, it would start if it would not try to start into recovery. is there any option to remove the "recovery bit" or something like that and make the phone start normal and not into the recovery? That is my problem.
k now it is definately bricked, after i triedto flash a stock rom it says an error ocurred while recovery an i shall use smart switch but smart switch says unsupported device, i can not believe thishappened because of a google feature which no one asked for and they brick a device i bought for 800 bucks
OK FIXED, i had to flash via ODIN the Origin ROM, in my case the phone came from Italy and the Provider was TIM, it took me 7 Euro to download at Sammobile full speed and got it in 5 minutes.
Can be closed
I am in the same situation. I tried using the Recovery method with smart switcher or ODIN to flash the stock firmware but I am still stuck in a boot loop. I cannot access recovery at all and cannot install as the lock protection is on. Any other suggestions? I wasn't trying to root my phone it just decided to shut off and not boot up again.
this is quite concerning as i purchased my phone from Amazon Italy as it was cheaper than anywhere else but i was unable to root despite following the steps but i discovered it was because of the FRP, but i don't want a situation like this to happen, any more tips would be good, preferably without having to spend money from sam mobile too.
Brunkhorse said:
I am in the same situation. I tried using the Recovery method with smart switcher or ODIN to flash the stock firmware but I am still stuck in a boot loop. I cannot access recovery at all and cannot install as the lock protection is on. Any other suggestions? I wasn't trying to root my phone it just decided to shut off and not boot up again.
Click to expand...
Click to collapse
Im having the same problem. I can only access the download menu on the phone and all of my many attempts to flash or recover it failing with the phone saying "custom binary (recovery) blocked by FRP lock". I only know a limited amount about the rooting scene but if anyone could post a rom or something that would fix this or a method to remove the lock even with the smallest chance of success I definitately would give it a try(maybe a step by step as well please ) . Again there is no way i can see how to access anything on the device. My phone is the SM-G928W8 from Canada with Telus. Anything is worth a shot so if you have any ideas id love to hear them, thank you everyone :fingers-crossed:
ibstickboy said:
Im having the same problem. I can only access the download menu on the phone and all of my many attempts to flash or recover it failing with the phone saying "custom binary (recovery) blocked by FRP lock". I only know a limited amount about the rooting scene but if anyone could post a rom or something that would fix this or a method to remove the lock even with the smallest chance of success I definitately would give it a try(maybe a step by step as well please ) . Again there is no way i can see how to access anything on the device. My phone is the SM-G928W8 from Canada with Telus. Anything is worth a shot so if you have any ideas id love to hear them, thank you everyone :fingers-crossed:
Click to expand...
Click to collapse
YOu need to find a stock ROM, this will be the hardest part. AFter you have it, flash via ODin and the problem will be solved, i had the same problem. But you have to hurry because FRP also locks the charging of the battery so once you run out of battery you need to bring it to a technician.
jonny68 said:
this is quite concerning as i purchased my phone from Amazon Italy as it was cheaper than anywhere else but i was unable to root despite following the steps but i discovered it was because of the FRP, but i don't want a situation like this to happen, any more tips would be good, preferably without having to spend money from sam mobile too.
Click to expand...
Click to collapse
I spent the money because i needed it quick, if you download a stock ROM and have it left you can go ahead. YOu can download at SLOW MODE for free at sam
Brunkhorse said:
I am in the same situation. I tried using the Recovery method with smart switcher or ODIN to flash the stock firmware but I am still stuck in a boot loop. I cannot access recovery at all and cannot install as the lock protection is on. Any other suggestions? I wasn't trying to root my phone it just decided to shut off and not boot up again.
Click to expand...
Click to collapse
Check if you have the right stock ROm, it needs to be exactly the same country and provider. There is unfortunally no other way to remove FRP but booting the phone and remove the google account
can be deleted, i thought it works like on other subforums that new posting willl be added
please delete
Is it true that the battery doesn't charge after it's FRP locked? So the missing W8 firmware even if it comes eventually when the battery is dead the phone is dead? How in the hell are we supposed to fix this with no firmware available on sammobile?! Is there really no other way? Who has the firmware? Do the carriers have it?
thismonk said:
Is it true that the battery doesn't charge after it's FRP locked? So the missing W8 firmware even if it comes eventually when the battery is dead the phone is dead? How in the hell are we supposed to fix this with no firmware available on sammobile?! Is there really no other way? Who has the firmware? Do the carriers have it?
Click to expand...
Click to collapse
The battery is not locked (as far as I can tell), my phone got the lock when it was fully dead and while I was charging it and it seemed to have a charged battery after I unplugged from charging for awhile but there was no actual way to check. As for the firmware you will just have to wait for it my friend, that is the same firmware I needed and as of just now they still don't have it available on sammobile. Sorry man and best of luck
Needed? Did you end up getting the phone fixed by someone or send it back in to Samsung?
No I didn't get it fixed I sent it back to the phone company and paid a small fee rather than waiting for the firmware to be released.
Who was your phone company? I'm wondering because I can't seem to find anyone to help. I even contacted the local Samsung service center who deals with Telus and they told me that they could replace the mainboard but woudlnt flash the firmware or otherwise fix it. So that was rather useless I'm essentially buying a new phone.
thismonk said:
Is it true that the battery doesn't charge after it's FRP locked? So the missing W8 firmware even if it comes eventually when the battery is dead the phone is dead? How in the hell are we supposed to fix this with no firmware available on sammobile?! Is there really no other way? Who has the firmware? Do the carriers have it?
Click to expand...
Click to collapse
Absolutely right, if the battery runs out, you are lost. Then you have to bring it to the Samsung Service, they will fix it for you, if you pay of course..because KNOX will be void. The only way to avoid this is to remove your google account from the phone or enable under Developer Settings the OEM UNLOCK. Then FRP is disabled. But if you forgot and are now in a bootloop you have a real problem because as i have seen the W8 Firmware is not available on sammobile.
deepphrozen said:
Absolutely right, if the battery runs out, you are lost. Then you have to bring it to the Samsung Service, they will fix it for you, if you pay of course..because KNOX will be void. The only way to avoid this is to remove your google account from the phone or enable under Developer Settings the OEM UNLOCK. Then FRP is disabled. But if you forgot and are now in a bootloop you have a real problem because as i have seen the W8 Firmware is not available on sammobile.
Click to expand...
Click to collapse
My battery ran out but the phone is actually still working. When I plug it in via USB it powers up. It doesnt' actually charge the battery, but this will work for Odin. Now I just need to find someone to dump the stock firmware for me...
Any updates on a firmware?
If you need to go to stock then have you tried to boot I to download mode and use smartswitch reinstall feature?
thismonk said:
My battery ran out but the phone is actually still working. When I plug it in via USB it powers up. It doesnt' actually charge the battery, but this will work for Odin. Now I just need to find someone to dump the stock firmware for me...
Click to expand...
Click to collapse
I have same Problem as all of you but haven't fixed it yet because I still haven't found right ROM but if you have wireless charger it will force charge!! ??
This morning my phone notified me that there was an update available. I ran the update, and now my phone is pretty much completely unusable. If I try to make a call the phone app closes. If I try to text the messaging app closes. The phone also reboots every few minutes on its own.
I did the samsung support chat, they had me put the phone in safemode which didn't help at all. They suggested I do a factory reset, but I haven't been able to backup my phone without it restarting.
I'm skeptical the factory reset would help, anyway.
I'm thinking about just taking it into the verizon store and having them replace it (it's still under warranty), but I'm wondering if I could get an upgrade for the inconvenience.
Any ideas? Thoughts?
Thanks!
JMBush1007 said:
This morning my phone notified me that there was an update available. I ran the update, and now my phone is pretty much completely unusable. If I try to make a call the phone app closes. If I try to text the messaging app closes. The phone also reboots every few minutes on its own.
I did the samsung support chat, they had me put the phone in safemode which didn't help at all. They suggested I do a factory reset, but I haven't been able to backup my phone without it restarting.
I'm skeptical the factory reset would help, anyway.
I'm thinking about just taking it into the verizon store and having them replace it (it's still under warranty), but I'm wondering if I could get an upgrade for the inconvenience.
Any ideas? Thoughts?
Thanks!
Click to expand...
Click to collapse
I would Odin using home_csc to avoid wiping all data and either use qc5 or qa4 depending on which is available. Doubtful they'd offer an upgrade over a replacement
gunz.jones said:
I would Odin using home_csc to avoid wiping all data and either use qc5 or qa4 depending on which is available. Doubtful they'd offer an upgrade over a replacement
Click to expand...
Click to collapse
Okay, thanks. I did some rooting and ROMing back when I had a rezound, but haven't done anything of the sort on my S7. This method won't void my warranty, will it?
I know it's probably wishful thinking for the upgrade, but dang. Having to go a day without a phone and then through the trouble of replacing it seems like it should be worth something!
JMBush1007 said:
Okay, thanks. I did some rooting and ROMing back when I had a rezound, but haven't done anything of the sort on my S7. This method won't void my warranty, will it?
I know it's probably wishful thinking for the upgrade, but dang. Having to go a day without a phone and then through the trouble of replacing it seems like it should be worth something!
Click to expand...
Click to collapse
The rezound was a beast for this process. Like Simon says to get soff. But, know won't trip with Odin at all if you are using.stock fw
gunz.jones said:
The rezound was a beast for this process. Like Simon says to get soff. But, know won't trip with Odin at all if you are using.stock fw
Click to expand...
Click to collapse
I would think having s-off or root would be grounds for not covering on warranty, no? Or you're just saying that it's easy to get off on this device, not that I should?
I just got back from the Verizon store and the guy helping me saw the SuperSU app, which was there simply from being transferred over from google automatically from my last phone, and warned me that I may have tripped Knox and may not be covered by warranty if I had. He tried to look on the phone to see if it had, and he thought it was but said he wasn't sure because he hadn't done it in a while.
Like I said, I haven't done any thing like that, except today I did press pwr dwn + pwr + home, then I hit continue, so maybe that did it?
Anyway, if I can fix this myself I would like to just for times sake. However, since (presumably) it's under warranty still I don't want to do anything to it that will void that.
We got it to do a factory reset with much effort, finally having to copy paste my pin after typing it into the calculator and pasting it in the pin screen for the reset. Now it is stuck in the initialization mode, of the reset process and rebooting.
So, sorry to press further, but if you're sure this will not void my warranty, I will try the odin tool. I'm getting conflicting information on the interwebs about this. I want to make sure I get the right files and do it right, so do you mind linking? I've seen some stock flashes say they void the warranty. Although maybe I have already anyway?
Thanks again.
JMBush1007 said:
I would think having s-off or root would be grounds for not covering on warranty, no? Or you're just saying that it's easy to get off on this device, not that I should?
I just got back from the Verizon store and the guy helping me saw the SuperSU app, which was there simply from being transferred over from google automatically from my last phone, and warned me that I may have tripped Knox and may not be covered by warranty if I had. He tried to look on the phone to see if it had, and he thought it was but said he wasn't sure because he hadn't done it in a while.
Like I said, I haven't done any thing like that, except today I did press pwr dwn + pwr + home, then I hit continue, so maybe that did it?
Anyway, if I can fix this myself I would like to just for times sake. However, since (presumably) it's under warranty still I don't want to do anything to it that will void that.
We got it to do a factory reset with much effort, finally having to copy paste my pin after typing it into the calculator and pasting it in the pin screen for the reset. Now it is stuck in the initialization mode, of the reset process and rebooting.
So, sorry to press further, but if you're sure this will not void my warranty, I will try the odin tool. I'm getting conflicting information on the interwebs about this. I want to make sure I get the right files and do it right, so do you mind linking? I've seen some stock flashes say they void the warranty. Although maybe I have already anyway?
Thanks again.
Click to expand...
Click to collapse
It will not trip knox. So far the only thing that would trip knox is flashing a custom recovery, which we can't do. I have used the eng boot kernel a few times and still haven't tripped knox. What you're doing is flashing stock firmware back to the device in the same manner that they would at any phone shop to repair it.
gunz.jones said:
It will not trip knox. So far the only thing that would trip knox is flashing a custom recovery, which we can't do. I have used the eng boot kernel a few times and still haven't tripped knox. What you're doing is flashing stock firmware back to the device in the same manner that they would at any phone shop to repair it.
Click to expand...
Click to collapse
Alright, thanks for the reassurance.
Unfortunately, after apparent successful attempts using odin, the phone is still exhibiting the same behavior with closed app notifications, not showing the keyboard at times, and restarting. Guess I will be make a service request tomorrow, unless you have any other ideas?
Odin is a factory Samsung tool and will not flash anything to your phone that isn't allowed, due to the locked bootloader. What is your full build number? I can walk you through the steps of reflashing with Odin.
CVertigo1 said:
Odin is a factory Samsung tool and will not flash anything to your phone that isn't allowed, due to the locked bootloader. What is your full build number? I can walk you through the steps of reflashing with Odin.
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I tried flashing QC5 a few different times, and also QA4 after that, and it just kept rebooting after the initialization screen. I loaded all 4 files, and got (1 succeeded / 0 failed) message from odin each time.
However, just now I went on Verizon's support chat to get a warranty replacement issued. I entertained Jennifer, the tier two from the windy city, and booted up in safemode. Everything seems to be working fine now! Although I did get a few close app notifications after changing from high performance mode to optimized.. but the phone is still up and running fine since then. I've been able to text and make calls for the first time since running the update yesterday morning. I'm hoping everything stays stable.
Also, I'm wondering whether it makes sense to try running the update again through the phones system update mechanism.
Thanks for the help!
The only option now is to force factory reset and clean out everything after flashing
From what I gather, you have already done a factory reset, haven't you? When you flashed with Odin, did you use HOME_CSC or CSC_VZW?
CVertigo1 said:
From what I gather, you have already done a factory reset, haven't you? When you flashed with Odin, did you use HOME_CSC or CSC_VZW?
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Yes, yes, and yes. I did a factory reset and everything has been erased. I tried using both at different times. My last one was with QA4, and I used CSC_VZW iirc.
My phone is still going strong with no reboots since I started it up this morning!
Welp, things still seem to be running smoothly.
I do keep getting update notifications though. I'm tempted to press my luck and install the update.
Opinions? I'd be a lot more confident had it started working immediately after I flashed with Odin. The fact that I finally turned it off for the night after it cycled through several boot loops with different installs makes me wonder what the problem/solution actually was.
I guess I'll try it. It is still under warranty, and would probably be best to find out if there's an issue with it now rather than later.
I have the latest update and never exhibited the issues you have. Since you've done the factory reset, it probably wouldn't hurt to do the update. I have a feeling it should be good now. If not, then you know the update is bad. Only way to know is to try. Hoefully, it should work for you. It's been excellent for myself and many others.
iBolski said:
I have the latest update and never exhibited the issues you have. Since you've done the factory reset, it probably wouldn't hurt to do the update. I have a feeling it should be good now. If not, then you know the update is bad. Only way to know is to try. Hoefully, it should work for you. It's been excellent for myself and many others.
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Yup, ran the update and everything is good!
Thanks for all the help, everyone.