[Q] error downloading picture message - Nexus 4 Q&A, Help & Troubleshooting

i'm using straight talk with service from at&t. i'm running AOKP MR1. i've tried multiple combinations of APN's floating around the forum and every single one has eventually prompted me with the notification that says something to the effect of "error downloading message, touch to retry". of course, when i touch the notification it just takes me to the screen to create a new message, not knowing who sent the message to begin with. is there a fool proof APN at this point that i've missed? is it somehow related to AOKP? any help would be appreciated.

anyone?

I just received this same message twice. I've never had issues in the past though. All my previous picture messages sent or received uploaded or downloaded perfectly. I don't think it's the carrier though. I'm with Tmob

just happened again after thinking i had my APN all sorted out. if it's happening across carriers, is it rom related or hardware related? still running AOKP. any thoughts?

larry_walker said:
just happened again after thinking i had my APN all sorted out. if it's happening across carriers, is it rom related or hardware related? still running AOKP. any thoughts?
Click to expand...
Click to collapse
I don't know what causes the problem but I posted the solution that solved my problem on this other thread.
hope it helps

thanks, just installed that. nothing was under the undelivered section. i guess i'll keep it installed in case it happens again and see if something shows up then.

Related

set time zone popup

duno if anyones had this problem yet but my phone keeps popping up asking what time zone even tho ive set it many times. ive hit done clear and ok but it doesnt matter .. this becomes a problem when your in the middle of taking a video or responding to an emial or whatever and it pops up randomly. .. ive searched but im not getting relavent results .. any help is appreciated
Time zone popup
I am having the same issue... was not happening on stock ROM but have had the issue with the 2.5 manilla on multiple roms.. the current rom i have only pops up once in a while.. but previous roms were having the popup every few seconds.. would like to know if anyone has figured the issue out also...
mx185sw said:
I am having the same issue... was not happening on stock ROM but have had the issue with the 2.5 manilla on multiple roms.. the current rom i have only pops up once in a while.. but previous roms were having the popup every few seconds.. would like to know if anyone has figured the issue out also...
Click to expand...
Click to collapse
I think its an issue with Manilla 2.5. Thats why I have that feature disabled.
Are you guys using TP2 in T-Mobile service? I am using TP2 in AT&T, I thought maybe that was the issue! But I guess its the compatibility!
yeah its on tmobile for me tmobile branded as well... does it in all roms it sems very annying i was doing a recording and it popped up stopping my record same with video .. NOT GOOD.. hope someone who knows an answer will respond cus im surprised anyone did at all at this point
It has to do with the bands, if you are on 3g and lose 3g service it switches to edge which brings up the time zone pop up... it's very annoying.
ok well that kinda makes sense its nice to have a reason for its stupidity lol ... so why isnt there a fix ? the kaiser and mogul never did that.. the only thing ive sen was a rom i tried that had in the changelog something about time zone fix or whatever but it still happened on that rom too
This also seems to occur quite often after locking my phone and unlocking it with the pin number. Makes sense after reading this topic why the time zone selection appears after you unlock it. If someone can create a cab fix for this, it would be most appreciated! Thanks.
I am having the same problem. I tried to ignore it but it is getting kind of annoying. I have flashed about 6 different ROMs in the past week and it is happening with all of them. After finding this thread, I tried to make some changes to see if I could get the Time Zone settings to stop popping up and may have fixed it. I noticed that under "Items" in the "Today" settings, HTC Home was selected in addition to TouchFLO 3D. I disabled HTC Home and have not noticed the Time Zone settings pop up since then. If someone else can try this, we may be able to confirm this as a fix for the Time Zone pop ups.
If you go into settings>personal>phone> time zones that should fix the problem. I've done it on all my flashes and it works.
OMG
someeh
been looking everywhere for this fix thank you much!!!
It has been over 4 hours and I have not gotten a Time Zone pop up... Has anyone else tried disabling HTC Home? If so, please post your results.
Since my last post I disabled auto update of timezone and still haven't had one. I was going to flash a different rom because of this, THANKS FOR THE ADVICE!!
t69broken said:
someeh
been looking everywhere for this fix thank you much!!!
Click to expand...
Click to collapse
welcome, I meant to post it sooner just lost track of time

[Q] Error sending/receiving MMS "National access coverage not available."

Hello,
Lately I have been unable to send or receive text messages that contain pictures or videos. The error message is always the same "National access coverage not available."
I called Verizon, on Thursday of last week (1-13), and the technician was unable to figure out the problem. He escalated it to the next level and said that someone would be contacting me in a day or 2. Well it's now Wednesday (1-19) of the following week and so far, nothing!
Has anyone else run into this problem? If so, what's the fix? Any help would be appreciated, especially since Verizon has been no help at all!
I'm using a Moto Droid2 ver, 2.3.2 Rooted and OC'd @ 2.25Ghz
Thanks,
Scott
Dial *228 and update your PRL.
silverfang77 said:
Dial *228 and update your PRL.
Click to expand...
Click to collapse
Thanks for the reply.
Unfortunately, it didn't work. I updated it waited the 15 minutes. When it didn't work I rebooted the phone figuring maybe it needed to be refreshed or something, (long time windows tech, reboot fixes everything!) but still nothing. Just that same message.
I get the exact same error when sending or receiving MMS 50 percent of the time with the first initial try... *228 does not fix this.. verizon cannot fix it either...
OK, got tired of waiting for Verizon to call back. On the phone with 2nd tier support now for about the last hour, so far nothing.
Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.
OK, got finished with the Verizon tech, who was very helpful, but we still could not resolve the issue.
She removed and reloaded my data from the server, switched me to another IP address and did a few other behind the scenes things but nothing worked. She suggested doing the factory reset, but I'm ready to give up troubleshooting this issue yet. If all else fails, then I guess I will have no other option.
Since sending MM text's in not a huge part of what I use my phone for, I may just wait for the next release of the software and hope that fixes it.
In the mean time I'll just keep playing with settings and searching Google and the message boards in the hope that someone can come up with a fix that doesn't involve having to wipe it.
rtfield said:
Mine started doing that on mms after using juice defender app and I had to do a factory reset to fix it.
Click to expand...
Click to collapse
I used to use that app, but removed it long before this started happening. I wonder if it left behind some orphan files that are somehow in there wreaking havoc?
Since the problem still existed even running the phone in safe mode, I would think that would not be the case, but anythings possible.
my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through
1250x said:
my phone does the same thing with same message... if i try again to download message it will usually come through, but if it happens on outgoing message it will never go through
Click to expand...
Click to collapse
That's the thing. Since so many people are having the same or similar issue, I just find it hard to believe it's not something on Verizon's side or with their software. This many people screwing up their phone's in the exact same way all around the same time just seem a little suspect to me.
Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.
rtfield said:
Mine happened 6 months ago. Just reset it and see what happens. All your apps with reinstall by themselves.
Click to expand...
Click to collapse
Yeah, I guess I'm going to have to try something. I want to make a nandroid backup first just to be safe and then I'll give it a shot.
Thanks.
This is great!
So, I just finished the factory reset (which DID fix the problem) and was starting to configure all my custom settings when the Verizon tech I spoke with called me back. She said that she had just spoken to Motorola and they said it was a known problem with their phones! They are not sure what it is yet, but they are working on it. In the mean time, the only thing they can suggest is to reset the phone as a work around!
I asked the Verizon tech if there was any kind of documentation about this that she could send me, but of course there isn't. And there's also nothing on the Motorola site about the error either, at least nothing I could find.
While it doesn't make the situation go away, it does make me feel better knowing what the root of the problem is, sort of. Only problem is, there is no guarantee that it won't happen again.
i turn airplane mode on then off... works for me
Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App
S.Meezy said:
i turn airplane mode on then off... works for me
Click to expand...
Click to collapse
Yes, I had heard that worked for some people, and I did try that but it still didn't work. Even so, that would only be a work around and not really fixing the issue.
V.A.T.Juice said:
Im having the same problem. I even reflashed to stock motorola, still does it. I noticed if i hold down on failed pics or tap download a few times it works. The problem seems to be triggering the data on and off from the send button.
Sent from my LogicPD Zoom2 using XDA App
Click to expand...
Click to collapse
Interesting, since I did the factory rest I haven't had a problem. If it happens again, I'll be sure to check that.

[Q] No longer receiving sms in stock messaging app

Using stock sense and sprint/gv integration and i can receive texts in gv as well as send them from the stock messaging app and gv.
i've contacted sprint on the phone a couple times and got to the highest level tech support and they couldn't fix it. also tried the sprint store and they just want to give me another evo. they have one on order, but i'd much rather keep my rooted evo! the new one will likely have 2.3 installed stock and i'll need to wait for root.
this really doesn't seem like a hardware issue anyways, seems like it's a network side problem.
i've made sure sms forwarding is enabled to my mobile number on gv, tried factory and hard resets multiple times. tried unintegrating and reintegrating my sprint number with gv.
the weird thing is even when i'm unintewgrated and using just vanilla sprint i don't receive texts at all. i can send them, make and receive calls too but never does a text come to my phone.
there doesn't seem to be anyone else reporting this problem i8n my area.
phone is rooted, stock rom, the problem started after iu hard reset my phone. i was hoping a hard reset would fix some buis i was experiencing with the GB update. i can't say for sure this was because i hard reset, buit it's a huge coincidence that it happened at approximately the same time. i can't think of any logical reason the hard reset would affect my sms this way.
btw i installed a rooted version of 2.3.3 as well as the latest combo radio pack. that was over a week ago though and this issue just cropped up yesterday.
hopefully this post wasn't too jumbled and i gave enough info, any ideas?
edit: crap, should be in the Q&A forum, please move if necessary :/
Try updating your profile
Sent from my PC36100 using XDA Premium App
i've done that a bunch of times, so did sprint.
[Q] If you call one of the people you text, does the return text from them show up after the call?
dpilcher said:
[Q] If you call one of the people you text, does the return text from them show up after the call?
Click to expand...
Click to collapse
No it doesn't.
Brandito said:
No it doesn't.
Click to expand...
Click to collapse
Not what I was going through a few months back then, but I could make calls but not receive calls. I don't use GV either so probably not the same issue. Just thought I would ask, turns out those issues for me was my 3G going out on my phone. Ended up getting it replaced.
Hope you find a solution, I know how frustrating it is.
dpilcher said:
Not what I was going through a few months back then, but I could make calls but not receive calls. I don't use GV either so probably not the same issue. Just thought I would ask, turns out those issues for me was my 3G going out on my phone. Ended up getting it replaced.
Hope you find a solution, I know how frustrating it is.
Click to expand...
Click to collapse
sprint is ordering me another phone, hoping against it being a refurb, though then i likely have to wait for a new root method for gingerbread.
preferably they'd get it working on my current evo. i really think it has to be a network issue.
Brandito said:
sprint is ordering me another phone, hoping against it being a refurb, though then i likely have to wait for a new root method for gingerbread.
preferably they'd get it working on my current evo. i really think it has to be a network issue.
Click to expand...
Click to collapse
You should be good, I had two replacement refurbs as early as last week and they both had 3.7 on them. Watch for the sunspot on the screen when it boots initially (bright white spot in the lower half towards the middle), both of the refurb replacements had the bad screen. You can't see it if it boots all the way..you'll have to go to a bright screen to see it but it will just get worse to where you will see it all the time. Finally the rep gave me a NIB 004..also 3.7. Just make sure they don't update it, I would ask if you could do the activation as well so you can look for the screen issue on initial boot. Good Luck! Guess I didn't have to quote due to it being right above mine...lmao
Think they'll give me any trouble if I turn in my phone still rooted? I don't feel like unrooting it, not to mention if the new/refurb doesn't fix my issue I'm going to keep my current evo anyways.
I mean they've already approved me for the replacement.
I had the same problem
I had the exact same situation happen last weekend. All I did to fix it was to flash back to a Stock Sense 2.2 ROM, Update Profile/PRL, and then open EPST and Reset Data connection using THIS little tutorial.
foxtrotftw said:
I had the exact same situation happen last weekend. All I did to fix it was to flash back to a Stock Sense 2.2 ROM, Update Profile/PRL, and then open EPST and Reset Data connection using THIS little tutorial.
Click to expand...
Click to collapse
can't even get it to do anything after entering ##3283#, never even pops up a dialog.
foxtrotftw said:
I had the exact same situation happen last weekend. All I did to fix it was to flash back to a Stock Sense 2.2 ROM, Update Profile/PRL, and then open EPST and Reset Data connection using THIS little tutorial.
Click to expand...
Click to collapse
Ya..did all that and then some to mine..no dice. But good advice. Hardware issue won't be solved by software no matter the method I found out. Believe me..even went as far as unrooting and seeing if stock would be the same..it was.
The unrooting process is very easy and with the replacement coming in, why not. Sounds like hardware anyway. Here is what I did to go back and forth:
http://forum.xda-developers.com/showthread.php?t=1113620
You can also look at the stickies at the top of general/Q&A for options.
Good Luck.
dpilcher said:
Ya..did all that and then some to mine..no dice. But good advice. Hardware issue won't be solved by software no matter the method I found out. Believe me..even went as far as unrooting and seeing if stock would be the same..it was.
The unrooting process is very easy and with the replacement coming in, why not. Sounds like hardware anyway. Here is what I did to go back and forth:
http://forum.xda-developers.com/showthread.php?t=1113620
You can also look at the stickies at the top of general/Q&A for options.
Good Luck.
Click to expand...
Click to collapse
doesn't seem like hardware at all to me though. and if that's the case and I unroot and end up keeping this phone i just shot myself in the foot by locking my bootloader.
i wish i would have had them try activating another phone today to see if another phone would be able to receive the texts.
No need to unroot! Go to voice.google.com, click on the "gear" icon to go into Voice Settings. Find your gv/sprint phone number, click Edit and check the checkbox for "receive text messages on this device." Hit save, and enjoy.
jesuspgt said:
No need to unroot! Go to voice.google.com, click on the "gear" icon to go into Voice Settings. Find your gv/sprint phone number, click Edit and check the checkbox for "receive text messages on this device." Hit save, and enjoy.
Click to expand...
Click to collapse
that's only the FIRST thing I tried, along with unchecking, rechecking, removing integration, readding it..twice! and about a dozen combinations of applying settings, checking and unchecking boxes and finger crossing.
Brandito said:
that's only the FIRST thing I tried, along with unchecking, rechecking, removing integration, readding it..twice! and about a dozen combinations of applying settings, checking and unchecking boxes and finger crossing.
Click to expand...
Click to collapse
Apologies, but you didn't mention that you did this in your post. Had no way of knowing that you've already tried this.
jesuspgt said:
Apologies, but you didn't mention that you did this in your post. Had no way of knowing that you've already tried this.
Click to expand...
Click to collapse
I actually did in my first post, though that post is a bit of a mess I realize, it's hard to really put everything I've already tried in any neat order.
No worries either way, any suggestions are welcome at this point.

[Q] Google Talk messages appearing before the other person's

Hi guys.
An issue I noted was that my messages would appear above my friend's messages even though he messaged me first.
Does anyone else have this problem? A reboot seems to temporarily fix it, but I can't seem to pinpoint what exactly causes this. Thanks!
That is a problem that has existed for quite some time. It is something about gtalk displaying messages ordered by received time, but incomming messages use a different time than system time, or something like that. You can check that the messages are sorted by time, but incomming messages have wrong timestamps. It happened to my GFs phone once and the fix was checking (or unchecking) "automatic" in Settings>Date & Time settings. Very weird, I know...
See also https://code.google.com/p/android/issues/detail?id=6434
PS: I don't have a Nexus10 yet, I'm waiting for mine, and never had this problem myself, but I know about this problem on many other phones as you can see in the link above.
garciaw said:
That is a problem that has existed for quite some time. It is something about gtalk displaying messages ordered by received time, but incomming messages use a different time than system time, or something like that. You can check that the messages are sorted by time, but incomming messages have wrong timestamps. It happened to my GFs phone once and the fix was checking (or unchecking) "automatic" in Settings>Date & Time settings. Very weird, I know...
See also https://code.google.com/p/android/issues/detail?id=6434
PS: I don't have a Nexus10 yet, I'm waiting for mine, and never had this problem myself, but I know about this problem on many other phones as you can see in the link above.
Click to expand...
Click to collapse
Never had this problem on my gnex but I thank you.
Had this problem occasionally on my other device as well.
[sent from my nexus 10]

[SOLVED] Verizon MMS Fails to Download All of a Sudden

I'm running Clark stock 6.0 build MPH24.49-18/unlocked/rooted/xposed on Verizon. Build is fine, was fastboot installed direct from Moto's firmware package back in September and has been running flawlessly. All of a sudden I'm not able to receive any MMS messages. My primary SMS app is Signal so I tried Google Messenger and the stock messenger app and all of them are failing to download any MMS. This just started happening a couple weeks ago. I'm not convinced that this is a rom or any customization that I may have done issue, I think it's purely something with Verizon or maybe an APN issue? It's just weird that this just started happening out of the blue. Before I contact Verizon I figured I'd ask here if anyone has come across this.
I'm on Verizon n no problems.
annoyingduck said:
I'm running Clark stock 6.0 build MPH24.49-18/unlocked/rooted/xposed on Verizon. Build is fine, was fastboot installed direct from Moto's firmware package back in September and has been running flawlessly. All of a sudden I'm not able to receive any MMS messages. My primary SMS app is Signal so I tried Google Messenger and the stock messenger app and all of them are failing to download any MMS. This just started happening a couple weeks ago. I'm not convinced that this is a rom or any customization that I may have done issue, I think it's purely something with Verizon or maybe an APN issue? It's just weird that this just started happening out of the blue. Before I contact Verizon I figured I'd ask here if anyone has come across this.
Click to expand...
Click to collapse
Had this happen once about a year ago on the stock rom too. I hadn't made any major changes and the phone stopped receiving MMS. It had been working fine for at least a month prior. On AT&Ts network for me.
Restoring a nandroid backup fixed it, but I never did actually figure out what went wrong.
jason2678 said:
Had this happen once about a year ago on the stock rom too. I hadn't made any major changes and the phone stopped receiving MMS. It had been working fine for at least a month prior. On AT&Ts network for me.
Restoring a nandroid backup fixed it, but I never did actually figure out what went wrong.
Click to expand...
Click to collapse
So the backup restore fixed it...? So strange. Now I must figure out what is causing this.
Sent from my XT1575 using Tapatalk
annoyingduck said:
So the backup restore fixed it...? So strange. Now I must figure out what is causing this.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
I was rooted with a custom kernel, but had been for weeks with no problems. Then mms just quit working.
Didn't do much troubleshooting, sorry. Restoring the backup fixed it and it's never happened again. Could be a coincidence, but sounds just like what you described.
I've had this happen a few times, a power off reboot usually fixes it. Verizon, true pure x. I've been to stubborn to reload to see if it fixes it permanently.
SOLVED
The issue is with the APN settings. 2 Lines were incorrect:
-MMS Port was set to "not set", it needed to be "80"
-APN Type was set to "default,dun,supl", it needed to be "default,dun,supl,mms"
Very strange that these configurations magically changed themselves. What's even funnier is that Verizon customer service told me that the issue is that it's a non-Verizon phone and the only thing they could recommend was a factory reset and/or a new sim card. They also would not give me the correct APN's, they said some nonsense about that information being unavailable to them. So Google fixed this issue for me. FU Verizon.
I have had mixed luck with different APN settings. The above worked for me for a while, and then inexplicably stopped. I tried a bunch of different configurations before sticking with the settings in the attached screenshot. These settings worked for me on Marshmallow and continue to work on Nougat (7.1.1). These are also the settings that appear after resetting my network settings from the Mobile Networks menu. I hope this can help someone out.

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