Soft Key Area Suddenly Dead - Nexus 4 Q&A, Help & Troubleshooting

Strange thing today, my Nexus has been working fine since purchase approximately one month ago but today the nav bar area where the soft keys are suddenly stopped responding to touch. In developer options I enabled "show touches" and "pointer location" and sure enough that area is not detecting touch at all. I would say it is about 7 or 8mm from the bottom of the display. In this picture I highlighted the dead area.
Running latest Paranoid Android, stock kernel. No overclock. Tried fixing permissions, tried re-flashing, rebooted several times messed with display options in the settings etc...
Any Ideas?
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try a different rom, to make sure if its your device or not.

Flip the phone 180° (speaker and front-camera facing downwards), e.g. in the gallery app. Then, if that feature is possible and enabled on the PA rom, your softkeys should be on the top of the phone (close to the speaker and front-facing camera). Now check, whether the "new" softkey area is susceptible to touch. If it isn't, it should be software-related. If it is (and the "old" softkey area is still dead), it looks like a hardware problem.

Harry Pothead said:
Flip the phone 180° (speaker and front-camera facing downwards), e.g. in the gallery app. Then, if that feature is possible and enabled on the PA rom, your softkeys should be on the top of the phone (close to the speaker and front-facing camera). Now check, whether the "new" softkey area is susceptible to touch. If it isn't, it should be software-related. If it is (and the "old" softkey area is still dead), it looks like a hardware problem.
Click to expand...
Click to collapse
Tried that and the soft keys in landscape work fine but the area I highlighted still does not register touch. So I think you are right in that this is a hardware issue...I've had it for 29 days, hopefully my carrier will exchange it tomorrow

Related

hardware button problem; button 2

the internet explorer iconed button, on the top left hand corner; Button 2
is kinda playing up
It seems it is almost permanently pressed, though it doesn't seem stuck, when it is enabled the shortcut program or function continues to run; e.g. pie keeps starting (I've tried changing the shortcut and there's the same effect on any function I set to the button)
I've done a hard-reset, changed rom, but it persists, so its definitely a hardware fault. The main problem with it is, even if I minimize PIE for example, the hardware buttons remain unusable unless i unassign everything from that button.
I've tried cleaning where i can etc. but to no avail
its not a huge problem, heck it doesn't really matter if I need to keep that button without function, its just one of those little annoying and niggly problems, and maybe someone else has had the same and found a solution
if not its ok, and thank for reading
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The above picture shows the two micro-switches (Silver blocks with round black protrusions). It would be well nigh impossible to dismantle these - replacement may be possible, though I suspect you would only be able to buy the board complete.
You say you have tried cleaning. Do you mean externally or internally. It may be possible that the micro switch is not releasing due to a detritus build up internally or some misalignment of the pasic facia switch cover. The micr-switches even when pressed via the facia plastic should give a discernable soft click when pressed.
Mike
firstly thank you very much, for all your effor, its well appreciated my friend.
I've tried cleaning externally only and yes it probably is a buildup of dirt internally, but I don't think I'll be dismantling the device as its only a small proble, and once I've removed the assigned function from that button its not problematic. But if it gets worse, starts again etc. I'll have to, so thanks very much.
Thank you.
No probs. Might just start working again by itself if the blockage gets dislodged.
Mike

Not so dead keyboard

I was at a party the other night and someone dripped water off the side of a beer can into my Hermes. It landed on the keyboard, I have inspected the board and cant see anything amiss (IE, it looks good)
but the keys behave erratically.
Heres a list of funky keys.
The left softkey presses the OK key.
The right softkey does the specified function twice so if its a menu it will appear then dissapear.
The "o" key types an "o" then presses the left arrow key(as in to go left a character)
The Windows key presses the right softkey with the same effect as the softkey.
The left arrow does the same as the "o" key.
The down arrow presses the "p" key and the down arrow so if its autocomplete
it will do it with a word beginning with "p".
The right arrow presses the return key.
Whats the best thing to do now?
I have checked all the connections and all seems OK
I dont really want to pull the white backing off the keydomes.
Anyone had any luck with keyboard repair?
Someome please show me the light as Im running out of things to think of
All the best and thanks in advance.
Mark
//Edit
Im running Schaps WM6.1 ROM
Second time I have ran it, went from Schaps to S64 WM 6.1 then back to Schaps ROM
Didnt have issues the first time but I have issues now,
I would like for someone to clarify for me if this is software or hardware?
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Well i agree that peeling off the backing is a tricky business. You could trycleaning off the surface with pure slcohol or distilled water but the danger is that it may cause any contamination to seep in even further. You could try to identify any spots where penetration under the white layer has occurred and particularly any of the exposed contact areas (not covered by the white layer and clean those areas.
Otherwise it would be a case of removing the white layer:
Mike
Thanks for the prompt reply, just about to go shopping, will try this later and post the results
Thankyou Mike
Mark

[TIP] Move your keyboard to the bottom

Hello
I was making one application that would resemble more Android-like design: keyboard on the bottom, the main soft keys above it.
Well that is not possible to do both system-wide, but one half of that is. To move your keyboard to the total bottom of the screen, just edit registry:
Code:
HKEY_CURRENT_USER\ControlPanel\Sip:
DefaultMenuBarHeight=dword:0
MenuBarHeight=dword:0
what happens after reboot is this:
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Advantages? Extra 64px (on WM6.5.3 and similar) of screen, no useless soft keys in these occasions.
Now, how do you hide the keyboard? Just, as on Android, press BACK key (on HD2 tested, TP2 and TD2 should work the same I suppose, but make backup first ).
Regards, OndraSter
Update: it seems that it doesn't work on all ROMs. I was using CRACIN's HD2 ROM, where it worked. I now flashed GTX Energy ROM and it doesn't work. Weird.
There is no DefaultMenuBarHeight in Sip there is only MenuBarHeight.
I'm using htc touch2. How can i do this? Thanks
This is dependant on the ROM and SIP itself. Try changing the MenuBarHeight itself if it isn't enough.
Btw, this won't work with any newer position fix - like ultrashot's uTask, since it tries to fix the keyboard too.
Heyi tried to change the MenuBarHeight and it was okey then but pressing back button make me go to the homescreen so it isn't for me. Thanks anyway dude great job.
Appearantly Touch 2 works different than Leo
You're right !
Having disabled Utask's position fix feature, I was able to move the SIP vertical position to anywhere I wanted !
The DefaultMenuBarHeight value can be manually added (I did), provided it has any actual effect.
Unfortunately, the Back button generally applies to the current app rather than to the keyboard, that sometimes even stays open (it actually depends on the app ! ), so it can't be used straight on.
But there are a lot of alternatives, such as remapping a hardware key with AEButton plus (now freeware), for instance.
This nice trick should probably be best used with a SIP featuring it's own closing button, such as FingerKeyboard (though it already has an option to overlap the softkeybar in landscape mode, and since it's fully customizable, you should be able to setup the vertical offset in portrait too, regardless of the actual registry values).

#2663# and select TSP FW update ALWAYS FiX MY TOUCHSCREEN. WHAT IT IS ???

I am on lollipop and use stock rom, never tried to root or something like that, my phone is new I have it for like 1 month until now
This is an old thread started by me: http://forum.xda-developers.com/note-4/help/center-zone-touchscreen-dead-to-finger-t3219392
Some spot in my touchscreen was dead to finger, and "#2663# -> TSP FW update" fixed the problem to me.
Right now I had another touchscreen problem, was most difficult to replicate, happened when I keep the finger pressed, then the touchscreen got some kind of fail in that specific spot and stopped holding the press, I noticed because it was on the keyboard, and couldnt keep pressed R button to make the "4" appear, instead i got "rrrrrrr" (because touchscreen cant detect my finger pressed). When this happended, when I tried to swype over that zone, the detection was deflected or something like that (english is not my first language sorry)
Look at it
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And this time AGAIN, "#2663# -> TSP FW update" fixed the problem for me.
The most weird thing ?? Both time the problem was gone when I grabbed the pone with one hand and used my other hand fingers in the touchscreen, BOTH THIS PROBLEMS WERE ONLY REPLICATED USING THE PHONE OVER A SURFACE, TABLE, BED, FLOOR, JUST WITH ONE HAND TOUCHING THE PHONE AND ON THE SCREEN. WHEN I GRABBED WITH ANOTHER I COULDNT REPLICATE THE PROBLEM.
WHAT IS ****ING HAPPENING HERE, IS THIS NORMAL ???
Why #2663# and select TSP FW update -> always fix my problems ? is my phone broken ?
sorry for the giant pic, i dont know how to make spoilers in this forum
sorry for the giant pic, i dont know how to make spoilers in this forum
I may be wrong about this but this looks like a grounding problem. When you're using one hand to hold the phone, the charge from your hand using the phone is able to flow through your hand that is holding it. When you use it on an insulating material (eg. wood, cloth) the charge is unable to flow from the affected area which makes it unable to detect your touches.
should I change the phone ? I am the only one with this problem ? Why the update fixed the issue every time ?

Blue Spot left corner

Hello everyone, i have a question which i cant find a real answer . Last night when i was on fb messenger , a strange blue spot appeared in left coner , on curved display.My first thought was i have a display problem because is a new phone and i was worried. I get out from app ( not closed ) , the spot was gone.I came back in app , the spot appeared again . Finally i closed and the spot is gone forever. I am interesed what was that , i search on google and i find can be some notification or something like that , but nothing clear. Well , i am curios what is that drop , if my display has some problems, and how the i can make to appear again . Here a photo wich i found on google similar like my spot , but is was somehow above and was in facebook messenger
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It's not a hardware problem if it appears on screenshot, so don't worry about that. Maybe it was a facebook related bug.
I've had this happen to me before. That blue thing is the little handlebar that appears when you highlight text. There's a bug where it'll appear in the corner of your screen for some reason.
It's a Messenger bug! Try to close it & it'll disappear ?
It disappears when you optimize your S7! I want to believe that it's a cute way Android is using to tell us that the device isn't 100% optimized. It kinda looks like a water droplet. Maybe meant to look like a sweat drop? I dunno. But optimizing or restarting the phone will make it go away
I have the same thing and I was not in Facebook at all when it popped up I was in snapchat and it just popped up when I hit the home button its only on the home screen and you can move it maybe a 1/8th inch and it will go back when you finger is no longer touching the screen I'm on 7.0 and its a at&t galaxy s7 not the edge the normal one

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