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Has anyone had the problem where they have large white spots on their screen?
On my screen I have 3 spots that are lighter than the rest of the phone. The spots dont affect the phone at all but they are really annoying. I have had the screen replaced 3 times by Sprint now and I want to know if its a defect or just my own damn fault. I never press the screen hard and I keep the phone in my pocket with the screen facing my leg. If others have this problem please chime in!
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I have a white spot on my screen also. Sprint said they would replace the phone. I think someone said it was due to processor heat. Mine is a 002 Novatec.
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That would suck if its the processor. Did you go to the store or call up?
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I've done both. Sprint keeps saying there are no available replacements. A store supposedly ordered one for me but it has been over a month now. I think I'm going to call up and ask for retentions.
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I was at the Sprint Store (official) yesterday with my friend (I was helping him pick out a phone). I brought my phone for the tech to look at for the same issue. What they told me is the oils from the skin cause it on HTC screens and there isn't anything they can do. I claim complete BS on this because I've had a screen protector on it. Not sure if I should just phone sprint or not...
StealthTH said:
I was at the Sprint Store (official) yesterday with my friend (I was helping him pick out a phone). I brought my phone for the tech to look at for the same issue. What they told me is the oils from the skin cause it on HTC screens and there isn't anything they can do. I claim complete BS on this because I've had a screen protector on it. Not sure if I should just phone sprint or not...
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So he said the oil from your hands penetrates through the glass and affects the screen? What planet is that guy from?
Had the same issue, but I mine had multiple white spots. Got a refurbished unit.
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This seems like complete bull. This looks like a hardware defect and Sprint should do something about it. I called tonight and all they did was send me my 2nd refurbished phone.
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So did both of your refurbished evo have the same white spots ?? I only have one white spot.... so far it doesn't bother me that much.....
I have a 0003 novatec
from past experience white spots are dead pixels which is definitely a manufacture defect
I've had my Evo replaced numerous times.
Evo 1 replaces three weeks.after buying bacuase of a white spot. Replaced with a new one.
Evo 2 replaces fives weeks later dues to same white spot on screen. Replaced with a refurbished unit.
Evo 3 replaced three weeks later due to white spot on screen again. Replaced with another refurbished unit.
Evo 4 was damaged from beginning. Mic not working and external speaker, ringtone speaker, was sounding like it was blown. Replaced in three days. Got a free hdmi cable.
Evo 5, couldn't even use. It was still attached to another account. I went off on the Sprint rep at the store and told them I wanted it delivered to my house cuz I refused to go the store.
Evo 5.5. Store manager called and delivered to my house. He even was able to get me a white Evo. Brand new, not a refurbished unit. So far I call it my sixth in three months but fifth that I could use. In three months.
So far, one week later, no problems and hope there isn't any more. I love the phone but hate driving back and fourth.
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FL0OD said:
from past experience white spots are dead pixels which is definitely a manufacture defect
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No... dead pixels are pixels that show only one color... or no color at all.... this is just a defect in the screen it some sort of heat building up behind it maybe.....
teamgreen02 said:
I've done both. Sprint keeps saying there are no available replacements. A store supposedly ordered one for me but it has been over a month now. I think I'm going to call up and ask for retentions.
Sent from my PC36100 using XDA App
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Don't expect anything from retention, they can't send replacements and you will just be more frustrated.
Sent from my Evo beeesshh
FL0OD said:
from past experience white spots are dead pixels which is definitely a manufacture defect
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+1 ... Glad someone pointed that out, it's not dead pixels but definitely a manufacturers defect.
Sent from my Evo beeesshh
First Evo I got off of Craigslist had a real bad light spot. I sold that one and got a new one in the store. At first I don't believe that it had a light spot, but now it has a small one that's not too bad. My brother's Evo has it. One co-worker's Evo has it. Another co-worker does not have it.
Like others I assume that it is heat related. All of the Evos have the Nova screen. The one co-worker who does not have a lighter spot is probably the least likely to be using his heavily. 3D gaming while charging the phone is the most likely culprit IMHO as there is heat from charging combined with heat from the CPU and GPU. The phone does cut off charging when things hit 50C, but I think it's too hot at this point.
I can't see HTC or Sprint fixing it unless they start using a LCD panel that can handle the heat or they implement a software fix that throttles the CPU before it gets too hot.
i have 3 spots, two in a row and a larger more pronounced spot lower, like a surprised smiley face mocking me. i'm rooted and love the state my phone is in so there's no way i'm going to ever turn this in.
i also had a similar issue with my iphone 3gs. it is absolutely a manufacturer's defect and your preference as to whether you can deal with it.
Gotta throw this out there...the white spots on my evo only show up when watching porn on the damn thing...lol
Ew
Papa Smurf151 said:
Gotta throw this out there...the white spots on my evo only show up when watching porn on the damn thing...lol
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Yes. Ew.
I had the white spots twice. It is from heat buildup from the processor. Don't let them tell you it can't be replaced. The first time I had it they gave me a refurbished unit. The second time the same store told me nothing could be done and "it wasn't an issue." That is bull**** because if it isn't an issue then it's a feature and that's a ****ty feature. I took it to another sprint store just a mile farther in another direction and they replaced the screen for free.
I have had two EVOs and I have no idea what you ppl are even talking about - never seen or had any white spots on either one of my screens, and I have 11 friends who have EVOs as well and none of them have said any thing about white spots... guess we are just lucky...
last night i was surfing some pages, when i noticed a yellow stain/spot at the right side, near to the top of my screen.
this morning when i looked at it again, i frist thought it was gone, but after some usage, it came back.
taking a closer look, i saw, that the slcd foil(?) under the glass has bend a little bit, what seems to be the reason for this yellow stain. i think it might be a heat problem, since it was gone this morning, but came back after some usage.
i also think it might have to do with using navigation, since my nexus really gets hot while using that.
anyway i will bring it to the shop, but i'd like to know if there were others experiencing this..
here two pics attached (the stain can't be seen that good on a picture).
You sure it wasn't dropped?
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Rem3Dy said:
You sure it wasn't dropped?
Sent from my Nexus S 4G using xda premium
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yeah, in all those 6 months, that i have it, i never dropped it.
I've also 2 yellow stains,on the left and the right of the lcd on my slcd i9023.I guess it has something to do with heat,because in winter when I've bought it ,it was ok,now in summer the yellow stains appeared.Next week I;ll send the phone to Vodafone service in my country,and I hope it will be exchanged.
Best Regards
eGozelle said:
yeah, in all those 6 months, that i have it, i never dropped it.
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That sucks. I hate dealing with hardware issues. Good luck getting it fixed.
After 1 week in service,today I've received back my Nexus S i9023 with a new slcd fitted.No more yellow staints,I hope it will remain the same a few month at least.
Cheers
hello, I am also having the same problem, the same yellow stain has appeared on my right side but i don't have the "warped" lcd as in the first photo... It is definitively a heat problem because i noticed the "stain" when i was downloading on wifi while plugged in and that part of the screen was far hotter then the rest of the screen...maybe some chip under it running hot.
The thing is i got the phone new 6 months ago from ebay so no warranty and my concern is, what guarantee do i have that after i change the screen, that the problem won't appear again? Does anybody know if there is a fix eighter for the screen now or something to prevent it from happening again to my new screen? Could it be a manufacturing problem of the screen itself?
It doesn't seem that this issue is common..Also does the spot spread?
Thanks for taking the patience to read and for any answers.
Today I noticed the exact same problem in the same part of the screen, and I also noticed the foil being bent at that part of the screen. Its perfectly visible under a certain light angle. Being on the exact same spot as your problem, I suppose that it is some chip under that part of the screen causing the problem. I think I also has to do with the fact that the screen is curved... anyway, I cannot return mine for a new one, I hope people in the local service shops will be able to provide me with a fix. Too bad that such a cool phone like the Nexus S suffers from so much problems (I also had the proximity sensor problem that caused screen to remain black sometimes when the phone rings without a way to see who is calling). I will go for one of the new nokia handsets.
Another one here with the same problem on the upper right corner...
I have the phone 8 months now and I am sure that yellow stain wasn't there from the beggining but now it's quite visible especially with white font for ex. when browsing... Also in a specific angle the foil of the screen in that place is visible too...
Same problem on the right corner on top. If its in guarantee they will fix it for free?
Sent from my Nexus S
now after having my display fixed last october for free, since it's a known issue, i actually got a new stain after a couple of months..
but this time, it's on the left side and much bigger.. time to send it in again, warranty till next february..
I have the same issue, I am planning on getting it fixed as well. Good to know that it's a known issue and it's covered.
Same here, upper left corner...
Disappointed to read replacement parts are defective too...
exactly the same issue on right top corner, I sent my phone to warranty repair currently...
Top left corner here. Just hope i can find my warranty or else Im screwed..
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Unfortunately i have just seen the same thing that's happened on our nexus s on my friends galaxy nexus.. i was planning to get one after my nexus s developed the spot but now i'm not so sure anymore..
Center left... the same problem!
upper right corner here. Noticed it in some very hot days that are passing now in my country. should I send it to warranty?
My worries, I got the phone in a promotion (huge discount) afraid that if I returned it they will give my money back and I can't get any similar phone for the same money (I really like/need this device)... in the other hand, it might get worse than it is and unusable
Are you guys running custom kernels?
Nope
I didnt notice it until I fired up an episode of Lost, but one of the corners is yellow. It's a gift for my dad who will mostly be using it for night time reading and it's gonna be glaringly noticeable there. Anyone else got this? Wondering if I should wait before hitting up customer support or do it now.
Ive seen this before on a few other devices when they are brand new. Its something to do with the adhesive not being completly set and it should go away.
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leave the screen on for awhile then?
Not sure if that helps. For me it just went away after a few days.
If you dont hear of anyone else having this issue i would return it. Ill check mine when I get it tomorrow.
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Mine literally was just delivered to my office not 10 minutes ago and I have it charging away. I don't see anything like this that your describing on mine right now but I have also not done anything with mine other than plug it in.
Mine looks fine. I would wait a week and see if it goes away.
Sent from my Kindle Fire using xda premium
One for my wife showed up and I played with it for an hour or so while she was out setting it up and checking it out. I thought it was decent for what it is.
No issues with the screen. For what she is looking for... it is great so far.
Contact Amazon 8663218851 for a replacement.
yeah they're sending me a new one. It's for a christmas present for my dad so I'm not worried.
If anyone was wondering you can totally sideload ADW and have it work.
Mine's fine. no tint issues.
I upgraded phone a few days ago because my digitizer issues were becoming increasingly unbearable. Furthermore, I had this whitish ring around the edge of the screen. I'm thinking that the two might be correlated, and so I was wondering if anybody else could provide input.
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I was having issues too, any amount of moisture on my fingers would cause my screen to go crazy, send text make calls hang up on calls.. was driving me nuts so I went out and got an HTC one S, as bell doesnt carry the one X, or any top of the line phones... anyway
I didnt like that the text wasnt as sharp on the one S and a few other things so I took it back and got a $20 screen protector put on my atrix at Solo and its been working great since. no white rim or screen peeling issues for far.
What did you upgrade to?
Edit: nm guessing S3 by your sig lol.
Yep, got the s3 and I'm loving it. I had the white rim on my atrix about a month after I purchased it, but never thought much of it. But I'm just perplexed as to how randomly the screen started to deteriorate since June that now I'm in search of a catalyst lol
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Hello , I've had my Nexus 4 for about two weeks now. Tonight I was looking at an app that had a solid white background and I noticed in the upper right portion of my display a small anomaly. It's hard to see it directly in front of you. But if you look at it at an angle from the bottom ( I was laying in bed looking upwards towards the phone) you an kinda see it. It's almost like a line in the screen. Where you can almost see light behind it. It's about a 1/8 inch. It's brighter towards the screen but fades out more in the middle of the screen and doesn't go all the way across. Anyone know anything about this? If I have to send this back for warranty do I need to flash back to stock? Is Google like everyone else or are they cool with the flashing.. I would like to get this fixed. It's small but now I can really notice it... Anyone else got an opinion or thought?
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The rule is if you're not happy, get it exchanged. Mine has really barely visible lines on white screens, but I don't really notice it. But I still might give google a call...I have had it since November though...
666fff said:
The rule is if you're not happy, get it exchanged. Mine has really barely visible lines on white screens, but I don't really notice it. But I still might give google a call...I have had it since November though...
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Called Google last night and ordered a replacement. Is it necessary to return everything to stock? Will they try to give me a hassle over warranty replacement with a custom rom? Yeah now that I've seen it it's driving me crazy lol...
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For some reason my screen has a bunch of little squares and lines when my screen is turned off. Seems a little odd but don't know if this is normal? Maybe just how the display is?
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jcnbama said:
Hello , I've had my Nexus 4 for about two weeks now. Tonight I was looking at an app that had a solid white background and I noticed in the upper right portion of my display a small anomaly. It's hard to see it directly in front of you. But if you look at it at an angle from the bottom ( I was laying in bed looking upwards towards the phone) you an kinda see it. It's almost like a line in the screen. Where you can almost see light behind it. It's about a 1/8 inch. It's brighter towards the screen but fades out more in the middle of the screen and doesn't go all the way across. Anyone know anything about this? If I have to send this back for warranty do I need to flash back to stock? Is Google like everyone else or are they cool with the flashing.. I would like to get this fixed. It's small but now I can really notice it... Anyone else got an opinion or thought?
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Had the same problem. Looked like a crack under the glass. Got a replacement that is much better. I reflashed Mine to stock before sending back though not sure if it's necessary.
DO reflash & relock bootloader.
The rule is if you're not happy, get it exchanged.
hufqnjhu said:
The rule is if you're not happy, get it exchanged.
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Anybody else seen this guy in threads just repeating what someone else says?
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