[I9500] Camera app causes random device reboot - Galaxy S 4 Q&A, Help & Troubleshooting

I am having this problem where opening camera app will sometimes cause the phone to reboot. Does anyone else having this problem? I just want to confirm either this is firmware issue or hardware issue.
I'm running build I9500XXUAMDL. Stock, not rooted. System updated recently. Had the same problem before the last update too (can't remember previous build number).
Update:
1) The problem is still there with ME1 update.
2) It happens with 3rd party camera as well (I tried CameraZoom FX) so I believe the problem is on lower level than app.

No camera issue here. Using XXUAMDL firmware.

Yes same problem.. On DXUAMDK.. Happens with my friend's s4 as well

The camera uses the external sd card if one is installed. Try setting it to use internal only.
My S4 has issues with accessing the external sdcard (seems a common problem where the solution is reformat the external sd card.)
Sent from my GT-I9500 using xda premium

x86phre3x said:
I am having this problem where opening camera app will sometimes cause the phone to reboot. Does anyone else having this problem? I just want to confirm either this is firmware issue or hardware issue.
I'm running build I9500XXUAMDL. Stock, not rooted. System updated recently. Had the same problem before the last update too (can't remember previous build number).
Click to expand...
Click to collapse
Same problem here. Yesterday once, today once. Stock non-rooted.
i9500XXUAMDL

had this issue once when i was using MDE, never happened after that.

thelestat said:
The camera uses the external sd card if one is installed. Try setting it to use internal only.
My S4 has issues with accessing the external sdcard (seems a common problem where the solution is reformat the external sd card.)
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
It happened before I purchase my 32GB microSD card. It also happened after, with microSD card.
bala_gamer said:
had this issue once when i was using MDE, never happened after that.
Click to expand...
Click to collapse
I'm currently on XXUAMDK.

Yupp same problemo here ...
Sent from my Octaaaa! Gt-I9500

Happened once here on the latest firmware.
Sent from my GT-I9500 using Tapatalk 2

What a **** phone. Everyday a new big / fault is reported. I'm starting to regret buying this one
Sent from my GT-I9500 using xda premium

skivnit said:
What a **** phone. Everyday a new big / fault is reported. I'm starting to regret buying this one
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
lol what do you expect? no device will be bug free ever!!! Every device have their own set of issues... whether the issue is reproducible by others is the question. We all know samsung ****ed up the release of s4 and rushed it in advance due to competition and hence we still have some bugs here and there.
Wait for few weeks until the bugs are fixed, im sure in a month or so the s4 will be more than perfect.

bala_gamer said:
lol what do you expect? no device will be bug free ever!!! Every device have their own set of issues... whether the issue is reproducible by others is the question. We all know samsung ****ed up the release of s4 and rushed it in advance due to competition and hence we still have some bugs here and there.
Wait for few weeks until the bugs are fixed, im sure in a month or so the s4 will be more than perfect.
Click to expand...
Click to collapse
I know it's been rushed to compete with the z and one. But looking at s4 bugs, I think the most buggy of the 3. Heat +brightness throttle +battery (unplugged mine from 100 went down to 99 after 5m' screen on time and I had no Wakelocks) + this + smearing, that's a lot.
Sent from my GT-I9500 using xda premium

I get random reboots on stock browser on the snapdragon version.
the browser just hangs and the phone restarts itself.

skivnit said:
(unplugged mine from 100 went down to 99 after 5m' screen on time and I had no Wakelocks)
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse
its very common on android mobiles and its not an issue

I have reported this case to Samsung and hopefully they will fix this issue on the next firmware release.
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Have the same issue.

me tooo huhhhhh... (((

I have this problem before and now it's gone. Just because my old sdcard. I replace a new class 10 Samsung sdcard and everything good now.

Someone told me to go to developer option and set limit background processes to 4 and since then this doesn't happen again, also open camera app faster than before.

Working Now
had same problem did factory reset all good now

Related

Screen Goes Crazy

I've had my Note for under a month now. I've been ever so careful with it. My heart skipped a beat when one day, all of a sudden, the screen just went mad!
I scoured the Web but couldn't find any other instance of this but the other day, in another thread, a few people have said that they've experienced the same problems. It's happened to my friends phone as well. I thought both of us were sold defective pieces to be honest but it looks like a global issue.
This is not just a case of screen flicker and screen changing colours on a white background. It goes haywire! Almost like the old television sets with their rainbow effect.
This has happened pre and post ICS; so it's definitely not a software issue. It has to be a hardware defect.
When I tried taking a screen shot of it, it just took a screen shot of the app I was using before the madness began.
It happened again last night. This time, fortunately or unfortunately, the screen stayed that way till I hit the power button. I had enough time to take a photo of it using a friends phone. Check it out :
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Sent from my GT-N7000 using Tapatalk 2
I dont know the reason behind it but my phone has done the same thing twice since i got it.
Sent from my GT-N7000 using xda app-developers app
It happens to me in some custom roms...
Its not a problem...
But it does give a heart attack
got this once when i upgraded from gb to ics, goes away when i turn off the screen and turn it back on again.
Same thing happened with me thrice. I think it start after ics upgrade
Sent from my GT-N7000 using Tapatalk 2
Its about some live wallpapers. Same thing happened with me with blue sea lwp after upgraded to ics.
I have this sometimes too, but I don't use live wallpapers so doubt if this has anything to do with it.
joost81 said:
I have this sometimes too, but I don't use live wallpapers so doubt if this has anything to do with it.
Click to expand...
Click to collapse
+1 I don't use live wallpapers either. Phone's not rooted either. It's probably an issue with the graphics chip. And it seems to be a global issue and not limited to any region as such.
Sent from my GT-N7000 using Tapatalk 2
AnuragB56 said:
+1 I don't use live wallpapers either. Phone's not rooted either. It's probably an issue with the graphics chip. And it seems to be a global issue and not limited to any region as such.
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
I changed blue sea lwp and the problem dissapeared
shantanubarik said:
Same thing happened with me thrice. I think it start after ics upgrade
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
It's happened on my phone before and after upgrading to ICS. So I doubt that's the issue.
Sent from my GT-N7000 using Tapatalk 2
It's also happened to me once,
not more than 24 hours after I bought it.
Happened with me also
Thanks you reported.. I was not able to report since the screen got fine in few seconds. Didn't experienced it since..look likes hardware issue to me as well.. I hope samsung pay some attention here..
Rulinglionadi said:
It happens to me in some custom roms...
Its not a problem...
But it does give a heart attack
Click to expand...
Click to collapse
I sure hope you're right because the same thing happened to my laptop once. The screen started flickering this way occasionally and it the frequency increased. In the end, I was told that the chip and the screen needed to be changed. Luckily it was still under warranty at that point.
Just hoping the same thing doesn't happen to this AFTER the warranty lapses!
never experienced this.. i used ICS for 2 days, no sign of this issue back then.. and now im back to GB...
is this what they call pixel salad?
flicker or pixel salad, whataever you name, mostly happens when you end the call or call disconnection...the same happened to me and gone through the logcat and reproduced the same once again..
grgsiocl said:
flicker or pixel salad, whataever you name, mostly happens when you end the call or call disconnection...the same happened to me and gone through the logcat and reproduced the same once again..
Click to expand...
Click to collapse
So is this then a hardware issue? Something to do with the graphics chip? Can't be a software bug right?
Sent from my GT-N7000 using Tapatalk 2
Dude. I was searching for this.. this happens for me.. OFTEN !! more than 15 times already i think. I think it started like this since having ICS. I had my first week on GB and have no such issue.. probably screen reset or what ?
Sent from my GT-S5830 using Tapatalk 2
Here too!
With my note it happened a few times.
I am currently running Rocket V7:crying:
funny i have never experienced this before... i've had my note for almost 3 months now
have upgraded to official ICS then root then went back to GB root..
just wondering for those of you who experienced this sort of pixelation, where did you get your note from?? mine was from the the telco when i renewed my contract and seems to me that it is more likely a defective unit..
scarlet_sg said:
funny i have never experienced this before... i've had my note for almost 3 months now
have upgraded to official ICS then root then went back to GB root..
just wondering for those of you who experienced this sort of pixelation, where did you get your note from?? mine was from the the telco when i renewed my contract and seems to me that it is more likely a defective unit..
Click to expand...
Click to collapse
Honestly, I thought my friend and I were sold defective pieces here but as I mentioned earlier, from the kind of response this thread is getting, it's definitely a global issue.
My unit was manufactured in Vietnam. Bought it at a store here in India. It's probably a case of a batch of defective units. Samsung needs to take stock of this. With their over zealous selling spree, it wouldn't surprise me if someone at the quality testing team was made to look the other way. Conspiracy theory maybe but who knows eh?
Sent from my GT-N7000 using Tapatalk 2

[HowTo] find out when my phone has been manufactured *secret code*

Hi everyone!
For some short time, thanks to our great developers, we have CM10 aka Jelly Bean!
But this also brought some problems with it. Some users are said to have lags. Fault for this is said to be the different speed of the NAND partition. I do not want to discuss this here, because I am of the opinion that CM10 is insanely fast, even with older chips. -> seems to be solved now, with the new partition layout :victory:
But how do I check the date of manufacture (DOM)? After a short search on the internet I've found how to check when your phone was manufactured, but this may vary of course from the sale date, so please be careful. And it also says nothing about the speed of your NAND partition.
Open dialer, type *#*#197328640#*#* to open SERVICE MODE (if it isn't working try only *#197328640#*)
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Go to [2] VERSION INFO.
Go to [2] HW VERSION
Go to [4] READ CAL DATE
Read
Feel free to hit thanks, if this helped you!
That confirms what the serial number on the phone under the battery tells me. Thanks for that.
Sent from my GT-P7500 using xda premium
So my cal date: is 2010.11.4
How does this help me further? (in the quest of finding out if i have a slow nand or not)
pbecks1963 said:
So my cal date: is 2010.11.4
How does this help me further? (in the quest of finding out if i have a slow nand or not)
Click to expand...
Click to collapse
My phone is older than yours and i didn't expect such big lags on cm10. In fact, the latest build is very smooth and responsive.
Maybe the lags aren't caused by slow NAND partition at all, because the slow one has still 54Mbit/s speed, could be enough for data partition.
I believe in pawitp's work. Till it isn't even a official CM10 build we can be happy to have JB on our SGS..
I guess you have to just test the rom with full wipe (+format system) to know for sure, if it runs well on your phone.
Wow! I think I bough my phone one month after manifacturing it
Sent from my GT-I9000 2011.6.6
OMG! 6.6.2010. I think that mine is the first released SGS .
aladin6 said:
OMG! 6.6.2010. I think that mine is the first released SGS .
Click to expand...
Click to collapse
and what rom are you on? Can you please share your experience with cm10? Thanks
21st of June 2010. That's about 2 weeks from when I bought it! Interesting...
2011.2.16 - I guess a newer version of SGS-I9000. However, date on the battery (below SN) says 2010.10.28.
I have CM10 installed and I have experienced lag with the previous alphas (mainly using apps), not so far with the latest version.
i think my phone should not exist
dsecareanu said:
2011.2.16 - I guess a newer version of SGS-I9000. However, date on the battery (below SN) says 2010.10.28.
I have CM10 installed and I have experienced lag with the previous alphas (mainly using apps), not so far with the latest version.
Click to expand...
Click to collapse
Same here. Thanks
Hackubi said:
i think my phone should not exist
Click to expand...
Click to collapse
Check your IMEI. Maybe you lost it.
More than 2 years old and still going like a champ
EDIT how do i test if i have slow memory
Sent from my GT-I9000 using Tapatalk 2
bajica said:
More than 2 years old and still going like a champ
EDIT how do i test if i have slow memory
Sent from my GT-I9000 using Tapatalk 2
Click to expand...
Click to collapse
You have to try the latest cm10 build. But even if you have slow Nand partition i bet it will be responsive enough. Pawitp makes a great job!
..
matesc said:
Check your IMEI. Maybe you lost it.
Click to expand...
Click to collapse
IMEI is still there, though after a few reboots I now get 2011.2.18
Might have been some silly bug then...
Cool, thanks for this.
CAL DATE: 2011.3.9
2011.3.10
Sent from my GT-I9000 using xda premium
2011.01.27!!
Sent from my GT-I9000 using xda app-developers app
madushan92 said:
2011.01.27!!
Sent from my GT-I9000 using xda app-developers app
Click to expand...
Click to collapse
OUCH!!!

[ROM][Discontinued][JellyBean 4.1.2] AOKP JB UnOfficial Builds -4mA Deep Sleep!

ROM discontinued
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Thanks. Really want to try this rom out now. If I install your future updates over this release, is it most likely that I won't have to wipe data again later on? Reason I ask is because this is a preview release
Is this different than three earlier release?
Sent from my Galaxy Nexus using Tapatalk 2
davec1234 said:
Is this different than three earlier release?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
The benefits of this ROM over the pre-release are:
/boot cleaner (prevents RR)
moboot default AOKP
more CPU frequencies
GPU OC 320MHz
CM10 File Manager
GooManager compatabe
Holo HD Launcher
SGA- You continue to amaze the tp community with all of your awesome work. Will be flashing this in a bit. oh and thank you for this!
curious since you've released a beta, does it mean this was successful? http://forum.xda-developers.com/showpost.php?p=33977529&postcount=594
@SGA
Did I miss something? Did you release another preview build tonight? I was just going to report that Storage FCs but I see you already know that. I also had an issue with USB MTP connection, it also FCs and fails to connect to the PC. Well, just finished d/l the file in this thread and it does indeed look new, is USB MTP now working? Thanks.
Mike T
If you guys will collect any issues here in this thread I'll have a chance to fix them up next week. I wanted to get this posted because I'm not going to be able to do much for a few days.
Sent from my SAMSUNG-SGH-T989 using xda premium
x000x said:
curious since you've released a beta, does it mean this was successful? http://forum.xda-developers.com/showpost.php?p=33977529&postcount=594
Click to expand...
Click to collapse
I never heard anything. For the time being I've built the CM10 and ported the AOKP framework.
CM10 is going to final builds soon, and AOKP has already stopped at M1, so once this gets all ironed out there won't really be any changes. Future updates will address bugs only until I can figure out the Git myself and add the Camera.
Sent from my SAMSUNG-SGH-T989 using xda premium
Since we can't get into storage due to the force close is anybody having charging issues? Haven't put mine on the charger yet.
nickster1 said:
Since we can't get into storage due to the force close is anybody having charging issues? Haven't put mine on the charger yet.
Click to expand...
Click to collapse
Works here.
Sent from my Galaxy Nexus using Tapatalk 2
nickster1 said:
Since we can't get into storage due to the force close is anybody having charging issues? Haven't put mine on the charger yet.
Click to expand...
Click to collapse
I had no problems charging as mtp was already checked off from my previous install of JC Sullins' preview CM10. Matter of fact, if you plug into usb, even though it won't connect you can then tap usb connected from notifications and see whether mtp is checked off or not and check if needed.
Mike T
Yes great idea Mike. Thanks guys.
Anyone using the nav ring yet (long press on home button and slide finger up)
Sent from my SAMSUNG-SGH-T989 using xda premium
Yeah I just tried it and it works. Brings up Google now right away. I wanna play more it but I gotta get some sleep. Thanks again for this SGA.
>.> Awesome...... I need to DL this and run it! The only thing its missing is camera but at this point who cares after not having it anyways. DLing now!
Oh my! Thanks again SGA. Anyone have suggestions to play flash content? This is a great experience so far and that seems to be the only thing I'm missing. Pretty sure this is a known issue, just curious if anybody knows a trick or two to watch flash in JB.
matteebee said:
Oh my! Thanks again SGA. Anyone have suggestions to play flash content? This is a great experience so far and that seems to be the only thing I'm missing. Pretty sure this is a known issue, just curious if anybody knows a trick or two to watch flash in JB.
Click to expand...
Click to collapse
Can't get my TP to go past 1.35ghz, causing super low scores in quadrant and antutu. Any ideas?
Try 1.78GHz
Sent from my cm_tenderloin using xda premium

[Q] Screen Problem. Help!

I've had my Nexus 4 16GB for almost a month with no problems.
I plugged in my phone and went to shower for 10 minutes.
When I came back, I turned on the screen, and now I have a constant dim flickering over my entire display!
I've restarted twice and the problem persists.
How can I determine if this is a software or hardware issue?
If it is a hardware issue, do I have to remove the root (done about a week or 2 ago) before I send it to Google for a replacement?
Likely software. Some other phones I've had have also had screen flicker. If you do RMA it and it turns on and boots you should probably unroot and relock the boot loader.
Sent from my Nexus 4 using Tapatalk 2
Aoude. said:
I've had my Nexus 4 16GB for almost a month with no problems.
I plugged in my phone and went to shower for 10 minutes.
When I came back, I turned on the screen, and now I have a constant dim flickering over my entire display!
I've restarted twice and the problem persists.
How can I determine if this is a software or hardware issue?
If it is a hardware issue, do I have to remove the root (done about a week or 2 ago) before I send it to Google for a replacement?
Click to expand...
Click to collapse
Try flashing another ROM and see what happens. (Make a android backup first). To send it back to Google you're going to need to revert back to stock.
Sent from my Nexus 4 using xda app-developers app
Update for anyone who might get this problem randomly. I turned the phone of for a little while and then turned it back on and it was fine. I've since switched from stock to CM10.1, and it's still fine.
Sent from my Nexus 4 using xda app-developers app
Aoude. said:
Update for anyone who might get this problem randomly. I turned the phone of for a little while and then turned it back on and it was fine. I've since switched from stock to CM10.1, and it's still fine.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Strange, I've got the exact same issue right now... flickering is present in recovery/boot so I thought it maybe hardware failure.. will try CM10 instead of MCR once I've backed up! For reference:
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Did you have something like this too? Did you wipe when to fix the issue?
r5ingh said:
Strange, I've got the exact same issue right now... flickering is present in recovery/boot so I thought it maybe hardware failure.. will try CM10 instead of MCR once I've backed up! For reference:
Did you have something like this too? Did you wipe when to fix the issue?
Click to expand...
Click to collapse
That's not exactly what mine looked like, the flicker was more of a flashing of the entire screen. That very well could be a hardware issue, but don't take my word for it. I never flashed a ROM or wiped anything to fix the problem. I simply turned the phone off a few times for around 10 or 15 minutes each time, and I just didn't see any more flickering. Hope yours can be fixed this way too
Doesn't look like it, I left it off for about 6 hours, still pretty stuffed. This is definitely hardware... looks like my night just went from bad to worse. :/
Oh that sucks
Hopefully you can get a replacement quickly.
Good luck
Sent from my Nexus 4 using xda app-developers app

[Q] KitKat battery usage way up

I have read where the KitKat upgrade for the G2 is supposed to add speed and increase battery life even further. For me however it seems its the opposite. I have had way worse battery life since installing (pc lg tool) the KitKat update. I was going all day with anywhere from 40 - 30% left when it was finally plugged in for the night, now I am lucky if I make it to the end of the night. At first I thought perhaps it was just in need of a reboot, but I have done that several times since installation and battery times are still worse. What I don't understand is the battery meter says "System" is to blame for 53% cpu time. Before screen time was my number one battery drain, now its just from being on?.... I don't get it.. Anyone else having this issue, or can shed some light?
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What are you doing different? Mine has gotten better since the update
Sent from my LG-D801 using Tapatalk
z0phi3l said:
What are you doing different? Mine has gotten better since the update
Sent from my LG-D801 using Tapatalk
Click to expand...
Click to collapse
That's just it, i haven't done anything different. It can't be an app because i haven't installed anything since the upgrade. What bothers me is it seems to be a system process that's causing it.
SoCGHOST said:
That's just it, i haven't done anything different. It can't be an app because i haven't installed anything since the upgrade. What bothers me is it seems to be a system process that's causing it.
Click to expand...
Click to collapse
Location settings/reporting/Google Now on?
Pocket Mode
Not sure if it is something generic across KitKat or if it is specific to my ROM but pocket mode was killing my battery since it was constantly powering my proximity sensors looking for light to unlock the screen.
settings-security-lockscreen notifications-pocket mode.
Hope that helps man
howesfd said:
Not sure if it is something generic across KitKat or if it is specific to my ROM but pocket mode was killing my battery since it was constantly powering my proximity sensors looking for light to unlock the screen.
settings-security-lockscreen notifications-pocket mode.
Hope that helps man
Click to expand...
Click to collapse
theres pocket mode ? where is it located in settings ?
shriom_manerker said:
theres pocket mode ? where is it located in settings ?
Click to expand...
Click to collapse
I provided the path above, like I said though not sure if it is specific to the ROM i'm on(PA 4.4.2) or not. It the only real exposure to kitkat that I've had. If it isn't a default kitkat thing i apologize if I got your hopes up. I will say this though, if it is don't get your hopes up. It's rather annoying and a massive battery drain. With it on my phone acted like it had half the battery it does.
I don't have location settings turned on, so google now shows unavailable for location, also I don't have security turned on, so I have no security lock screen notification settings that I could find... I'm assuming this is only on if you are using pin, or pattern lock. Thanks for the suggestions tho... I'm going to keep monitoring it and see how it goes. So far today it seems to have normalized, Android System is only showing 2%, which is more like it.
I'm on Official LG Stock KK and to be truthful the battery life has been pretty bad. Like not really comparable to 4.2.2 and definitely not comparable to vanilla Android(of course). What's the issue? Anyone know?
Sent from my LG-D801 using xda app-developers app
Had a similar issue. Let It settle for a day or so. If no improvement, that's a pain but go through a factory reset. That should fix it. Did you have a specific setup like root/custom rom before?
Sent from my LG-D801 using Tapatalk
I am having serious Bluetooth battery drain even though it has been off. Anyone know how to stop this? Thanks
Sent from my LG-D801 using XDA Premium 4 mobile app
Draining bad...
Sent from my LG-D801 using XDA Premium 4 mobile app
Last one.
Sent from my LG-D801 using XDA Premium 4 mobile app
Same with me I'm going to do a factory reset luckily I can back up everything to box because they gave me 50GB free!
Sent from my LG-D801 using XDA Premium 4 mobile app
Factory reset fixed it for me.
Sent from my LG-D801 using Tapatalk
Sfkn2 said:
Factory reset fixed it for me.
Sent from my LG-D801 using Tapatalk
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Will you lose root if you do a factory reset and was this a factory reset from the Stock Recovery or from entering the Settings and inside Backup and Reset menu and then Factory Reset?

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