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When signing into htcsense does anyone else get this error?.
I have got the phone signed into htcsense by creating an account on the phone but when i try to login via the pc this is all i get.
I receive the verify account email when i sign up using the phone but i cannot verify/login.
If i create an account from the pc same thing happens,receive the verify email but cannot verify/login.
Support told me to try different browsers of which i have tried IE8,firefox and google chrome.
Any help would be greatly appreciated.
It's rubbish I have tried everything. Sometimes it says I have logged in too many times so my accounts locked. I can only make my phone ring sometimes. It sees 200 contacts but gets an error when tries to show them. I delete my account on the phone and add it again and either of those two things never work yet alone phone finder sometimes puts me in the ocean or says its disabled. Can't believe they are showing the ad on tv when it works for some people then the next day it doesn't work. I'm going to wait couple of weeks and hope I don't lose my phone because that service will be no good to me.
Sent from my Desire HD using XDA App
Everyone who's eager for the 3.2 release tried updating their tablet using the built in option however came across various issues.
I tried signing in but kept getting the same "wrong password" error and then even tried creating a new account using a different email and was unable to.
When I called Samsung the only thing the tech advised me to do was to perform a factory reset which I'm sure everyone knows is most electronic companies "cure for all things" and I hate performing it.
I refused to go this route and stood my ground with the tech. The only resolution he provided was for a hard reset but I refused. If a website is telling me that the password is incorrect surely there must be a way to reset it!
He kept putting me on hold but finally provided me with this website which should solve any and all "wrong password" issues
http://www.samsungdive.com
If you go there and perform a password reset or create a new account the account should allow you to sync.
Once on the website click on Log In and it will provide with options to reset or create a new account!
Good luck guys and if this works for you please "thank"
I was able to use this website to fix the samsung account on my SGT. It still says "sync is off" in the account tab for my samsung account, but maybe thats by design? Either way thanks for the site
You need to exit out of that and go into apps. Hit Samsung apps and go through that apps setup process. Then you should be able to do your sync through the samsung sync sign in.
This does seems to work. I confirmed it.
I also received the same link in an email a few days ago - but I guess their website was not working, because it still failed for me. I responded to that email and **** all over Samsung's ****ty support. I guessed they somehow listenend.
Anyway - this is Working!!!!. Login to this website, reset your samsung.com account's password. It will send you an email, confirm that and change your new password. Then use these exact credentials to logon on the GT 10.1. But First, clear the cache of Samsung Apps and Samsung Account.
guys, this is NOT Samsung apps (as stated in the previous two posts!!!!!!) you need to login to, but login by creating another Samsung account under settings, accounts...., with those credentials.
Thanks, got it working. I didn't even know we had to put our Samsung account on to the tablet.
Didn't workm Screw Samsung
Alas none of these worked for me. I even closed the samsung account and started a new one and this thing did not work . Just the same ... I won't ever purchase a samsung mobile device after this... I mean i got burned with the galaxy tab 7 taking so long to get updated then it was the galaxy S phones now this... I am done..... Sorry Samsung you just lost a customer. These quirks are unacceptable esepcially seeing how much we pay for these devices.... Straight to Ebay this tablet is going. I will just hold off until sometime after Christmas... by then a better tablet by a better company that cares about its US Customers will surface. So if anyone wants to buy a 32GB Metallc Galaxy Tab 10.1 with the book case and the USB dongle. Hit me up. Samsung I am done.!!!!
Nice Tablet but crummy support and in this day and age to have such a stupid quirk with a website....
im sorry your having those issues dude, mine is running perfectly and today miraculously it took my samsung accounta nd logged me in after having made so many unsuccessful attempts.
I don't have this elusive "Samsung Apps", I'm rooted can I download it somewhere? Thanks.
Sent from my GT-P7510 using XDA Premium App
My Tab's Samsung Account isn't sync'd, and I have never signed into Samsung Apps and have downloaded a few things. I didn't even know you were required to, because I never did.
I checked for updates and it says there isn't one available, but am wondering if it is working correctly or not.
I have the Samsung Apps app and it works, but under accounts it shows that Samsung account is not syncing and no option to enable sync. I went to Samsungdive.com and I was able to log into my account there. There are no settings in the samsung apps app.
So what is the deal with samsung sync? Are you instructions for getting that working? I am a bit confused. Thanks
So should this Samsung account thing be syncing? Mine isn't and i even tried the factory reset, still says "Sync is OFF" Anyone got any help.
I recently changed my password for my samsung account now i cant even connect to samsung account keep getting wrong password very very frustrating!
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
I really don't understand this samsung account sync, I created an account when I first started tab, able to login to samsungdive.com but my tab shows that it is not syncing in the accounts/sync options.
Every few times at startup I get a FC with the samsung account.
WTF
This sucks.
I'm guessing what I'm about to detail is the same as everyone else:
1: On first boot of my pre-touchwiz GT10.1, I created some sort of Samsung account.
2: Every boot since then prompted me with two force close messages, both being some sort of Samsung process, blah, blah, blah.
3: Today, I get the touchwiz update, it installs.
4: I can log into Samsung Dive website with my established Samsung account no problem, and it knows I have a GT10.1. But it can't do anything with it, saying I have to enable Google Location Services, and Remote Control.
5. I go into settings on the GT10.1, Google Location Services is already enabled, Remote Control is not. I attempt to enable it, but get a prompt for a password with a blank ID. It will not take my KNOWN Samsung Account password. I can't delete it and create a new one without doing a factory reset.
Is there a solution to this pile of horsecrap yet??
I also can't login when attempting to update. I don't have an account specifically on my GT for samsung, but did register on line when I purchased it. Is this a common problem? Perhaps we were supposed to create the samsung account using the accounts option in settings.
BTW, my error is incorrect password even though I can login to the website. I can see my registration info
88EVGAFTW said:
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
Click to expand...
Click to collapse
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Made2Last said:
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Click to expand...
Click to collapse
I have similar problem; I set up and registered my 10.1 and can access it at Samsung.com "My Account". I was told to set up recovery etc at samsungdive.com and could not sign in and was told that I had to create a new account there using a different email (Dumb), I did and can sign in but can't do anything else? I am waiting for an answer from tech via email. Even on the samsungdive page it says one account works for all?
Also on 10.1 under Settings:Location & security:find my mobile;remote controls if I check that box it has my correct account email but won't accept my password? This was when I first called tech and they told me to use samsung dive. Somewhere Samsung doesn't have their act together.
(oops, redundant info).
Sent from my GT-P7510 using Tapatalk
bobng said:
Somewhere Samsung doesn't have their act together.
Click to expand...
Click to collapse
QFT.
If they respond to you with a fix, let me know here please!
Sent from my MB860 using XDA Premium App
Hi,
I guess it has been a while since my last post.
I guess I was with iPhone for a long time and now back to Samsung with the new LTE S4 .
I do have a single question about Samsung Video Hub and Learning, Whenever I try to go to video store I get this message (This service is not supported in this country).
I google this issue and couldn't find an effective solution really, including using VPN or creating a new US account. Both I have tried and I cleared the data from the setting but still I am getting the same problem. Is there really a way to get this working ? with iPhone it was very simple you just need to create a US account in iTunes and of course if you want to purchase or rent a movie you need to have US bank account, credit card or US Paypal account.
I really appreciate your help.
I performed all of the steps to register my us wifi 12.2, and went to the website listed on the little slip of paper included with the instruction manual, but I haven't recieved any of my promotional offers yet. Additionally, I sent an email through the samsung site asking for support and haven't heard anything yet. Yes, I did check my spam folder
Has anyone here been able to redeem their $25 google play credit yet? Any of the other freebies?
Sent from my SM-P900 using Tapatalk
I have not received anything about my $25 CREDIT. All of the other offers already loaded on the tablet.
Sent from my SM-P900 using xda app-developers app
I got the email. I signed up by going to the preloaded Internet browser the homepage is the perks page. Through that page they send you to the samsung app store I don't remember anything after that.
Sent from my SM-P900 using Tapatalk
Got my $25 credit instantly. BTW, thanks to the OP- you just saved me $25! I didn't even know about this, I was all set to just ignore most of the Samsung Apps on the tablet until I read this thread.
All I did was sign in to Samsung Apps, clicked the link to promotions- that sent the email with the $25 Play Store redemption code.
Pasted code in "redeem" in PlayStore and *poof* instant $25 credit.
Got mine as well, just not my Evernote Premium. Seems to have conflicting information about the free year but I suspect that as an existing free user I'm SOL.
Got mines instantly by email.
Yeah after further investigation, it appears that regardless of what you do on the website with regards to registering the device, you need to open and log into the Samsung apps application on the device to trigger the perks email.
Sent from my SM-P900 using Tapatalk
I received mine before I finished setting up my device....almost instantly.
Registering ad receiving the Perks for my 2014 Note 10.1 was more of a process than my Note Pro 12. Once I opened Samsung Hub n the Pro 12, Instantly got an email with all the perks, which included a redemption code for $25 Play. The Note 10 gave me an extra $50 credit at Samsung Hub and Samsung Apps, which I think spending an additional $250 for the Pro 12 should have entitled me to the same. The key to perks is to make SUREto register for "Samsung Account", and check the email with such account. If you don't create the Samsung Account and login from Pro 12 you WILL NOT get the perks NOR the free premium Wacom Office Suite that automatically downloads as an update once registered. Hope this helps!
Can you explain? Which ap do you run to trigger the perks email ? If a browser which browser (I hope not chrome because I already reset chrome's bookmarks) ?
Buji said:
Yeah after further investigation, it appears that regardless of what you do on the website with regards to registering the device, you need to open and log into the Samsung apps application on the device to trigger the perks email.
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
jake21 said:
Can you explain? Which ap do you run to trigger the perks email ? If a browser which browser (I hope not chrome because I already reset chrome's bookmarks) ?
Click to expand...
Click to collapse
My theory would be for those who already owned a Samsung device and had a Samsung account, during setup you are prompted to create or sign in to your existing Samsung account. When I signed into my existing samsung account and Google account and when everything began syncing during first time setup I had a email in my email account associated with Samsung. As a matter of fact I do recall surfing the net while updates were being applied to pre installed apps via the built in samsung browser and it took me to Samsung's website as though it was already bookmarked in the app. I can't quote the actual verbiage on the page, but it eluded to a "thank you for registering your device". I really didn't pay attention to it, although I did receive my perks email shortly thereafter.
I believe this is where it auto registers your device with no effort on your part. Being that the browser is connected to your Samsung account.
Never the less, I know for a fact I didn't purposely register my device like the standard way of inputting serial numbers etc., thus adding a device to your Samsung account.
On a side note....is it normal that you can't stack the dropbox 50gb promo on top of an already existing 50gb promo? I had purchased a Samsung device last year, can't recall if it was the note 3 or 10.1-2014, and I received 50gb. However it didn't add the note pro 50gb promo when I setup my dropbox account on the note pro. Now when I created a new dropbox account and linked it to the note pro I received the 50gb. Now I have 2 separate dropbox accounts with 50gb.
jake21 said:
Can you explain? Which ap do you run to trigger the perks email ? If a browser which browser (I hope not chrome because I already reset chrome's bookmarks) ?
Click to expand...
Click to collapse
Just open-up "Samsung Apps" from new device then Menu/Settings/Account and make sure it shows your email. Then you should be able to open your Gmail with the Gmail app and look in "Promotions" folder and there should be a "Thanks For Registering" from Samsung. They only register and send perks to Google Mail addresses (@Gmail).
lexcell said:
Just open-up "Samsung Apps" from new device then Menu/Settings/Account and make sure it shows your email. Then you should be able to open your Gmail with the Gmail app and look in "Promotions" folder and there should be a "Thanks For Registering" from Samsung. They only register and send perks to Google Mail addresses (@Gmail).
Click to expand...
Click to collapse
Yep, that's it. I was stuck because I was doing it all only with the browser...
Sent from my SM-P900 using Tapatalk
no, not yet
Ive never gotten any of the perks (Dropbox, Play credit) and ive bought a bunch of the devices offering that. ill try again, but never really cared to bother past trying once.
Gmail filtered my "gift" email into the 'Promotions' tab that gmail has (if you allow it to). In case anyone else lost theirs here.
My husband's email got sent to spam, so check there if you can't find it. Mine went to my inbox. Strange.
Sent from my Galaxy Note Pro 12 using Tapatalk
Got mine instantly via email. Cut and pasted the code into the Play Store and it now shows 25 credit.
Yup! Got mine!
Sent from my SM-P900 using Tapatalk
Anyone who hasn't gotten their 1 year in evernote try opening evernote in pen window. I did that and it popped up for me. Also apply for the evernote beta in google+ they have handwriting support
Sent from my SM-P900 using Tapatalk
You must make a new account, I created trial account on my 2nd email a week ago however I use 2 gmails as primary.
Canceled within 5 minutes after took the 90 day trial.
So remember it will only work on new play all access account.
How to from your phone or your PC
https://accounts.google.com/Service...ogle&utm_medium=friends&utm_campaign=90doffer
The Link is safe no worries.. if you are worried do it through your phone app
OR: Open up Play Music app, choose your un-used for play music before gmail account and you should see offer for 90 days free.
great information worth
I don't use any google services and only have a google account for the play store, but Google Music is really the best music streaming service. I signed up a few weeks ago and I've been super impressed. Once my current trial ends, I'll be sure and create a new google account to enjoy another free trial!
Says invalid coupon
They have a 60 day trial through the regular sign up. Although, when I checked yesterday, it did show 90. No coupon needed. If it doesn't show, find the ad in the play store.