[Q] Screen burnin? - Galaxy S 4 Q&A, Help & Troubleshooting

I think I have a problem with my phone, but not too sure if it's normal. I got my phone last Friday. Whenever the screen's on a grey or white background I get discoloured faint thick lines going down it. It is like a hologram.
Just wondering if anyone has the same and how are your display's like
Thanks

your screen is defective, or your gray page isn't actually solid gray. go into a drawing app and make a solid black or white or gray page and confirm it's actually the screen and not the apps you're using.
there's no burn in on amoled. only defective screens
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

shinzomask said:
Whenever the screen's on a grey or white background I get discoloured faint thick lines going down it. It is like a hologram.
Click to expand...
Click to collapse
You can also test your display dialing the code *#0*# and checking the 3 solid color screens (red, green, blue).

soraxd said:
your screen is defective, or your gray page isn't actually solid gray. go into a drawing app and make a solid black or white or gray page and confirm it's actually the screen and not the apps you're using.
there's no burn in on amoled. only defective screens
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
As far as i know Amoled suffers in burn in. My friend's S1 and my S2 has it. Noticeable especially in low brightness. When backgrounds are gradient of black to gray, the screen looks dirty on low brightness. I saw an S3 on Samsung shop had a very visible burn in of a clock widget even on max brightness.

soraxd said:
there's no burn in on amoled. only defective screens
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Click to collapse
Due to the different aging characteristics of the individual subpixels you will get a burn-in like screen after a while, especially where content is frequently shown. Like the clock in the notification bar. After a while/few months that spot will be seen when watching a solid colored background for example. Is the case on EVERY amoled screen there is.

Thanks for the replies.
I have tested it using a lcd test app and it is noticeable on a solid grey or white background. It's patches of faded pixels.
Was wondering if anyone with a S4 has the same problem and where would I stand with getting it replaced.
I can understand that amoleds suffer from screen burnin after sometime but not when it's brand new. My old s3 is perfect and I've had that for nearly a year.
Thanks

IMHO get it replaced.

My S4 also does this. Black and white are very good, but grey isn't very good. Check te picture below. I have also added the picture I tested it with.
Should I return it?

JoeyLe said:
My S4 also does this. Black and white are very good, but grey isn't very good. Check te picture below. I have also added the picture I tested it with.
Should I return it?
Click to expand...
Click to collapse
i wouldnt put up with that. I had the same thing on my first s4, had it for an hour and said im not living with that, took it back to att and got a new one. now its perfect!
swap that out

Related

Off-Color Screen Streaking?

I haven't come across anyone else talking about this... lately, I've been noticing that the screen on my Epic seems to have some sort of issue displaying grays/tans/off-whites, and I can see darkish streaks on any image that has those sort of colors.
A perfect example of this is the Tweetdeck app's gray background. I have already traded in for a new Epic from Best Buy because the screen had really obvious darkening that shouldn't be there on the left side of the screen when I used that app, and I thought it was just a bum phone.
But with this new one, I've recently noticed the same sort of streaking (no big spots like before though, just thin lines).
What's really strange is that it almost looks like it is something UNDER the screen, not an issue with the SAMOLED screen, but it only happens on those colors, so maybe it is.
I'm still going through the process of deciding if this is enough to bring it back again (it obviously doesn't hurt functionality), but has anyone else experienced this?
If you're displaying a non-constant grayish background, positioning of the pixels in the PenTile matrix can produce unexpected patterns and even colors (the N1 could hbe coaxed into displaying a rainbow with just using white and black pixels strategically arranged.) On a steady background though, it shouldn't be a problem.
Sent from my SPH-D700 using XDA App
APOLAUF said:
If you're displaying a non-constant grayish background, positioning of the pixels in the PenTile matrix can produce unexpected patterns and even colors (the N1 could hbe coaxed into displaying a rainbow with just using white and black pixels strategically arranged.) On a steady background though, it shouldn't be a problem.
Sent from my SPH-D700 using XDA App
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Click to collapse
So this is just the nature of the device's screen matrix? Would the PenTile matrix's "unexpected pattern" be unique to each device? Cause it always looks the same when it comes through, as it was with the massive darkening on my old Epic.
I have to say I can sort of see it even on solid gray screens (via the Dead Pixel Detect app), but it definitely is one of those "I'm really looking for it" sort of situations. I'm not looking at solid gray screens with NOTHING on it all that often.
I thought I was the only one. My second phone had it bad so I traded it in for a new one. This one seems to have it as well but not as bad. I notice it most on greys like when I pull the notification trey down. It is most apparent on the lowest brightness setting and solid colors.
Sent from my SPH-D700 using XDA App
I too am having this issue, and like you all, it only shows up on grayish backgrounds or the like. Is there any remedy for it? It's only a minor annoyance...
Perhaps one of you who is experiencing this can take a macro close-up and post it? You should have no irregularities on plain gray backgrounds.
APOLAUF said:
Perhaps one of you who is experiencing this can take a macro close-up and post it? You should have no irregularities on plain gray backgrounds.
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Click to collapse
The only camera I have at the moment is the Epic, but I'll see what I can do tomorrow.
It looks like I may be returning this one regardless... the screen on the left side is starting to lift out of the plastic bezel.
I'm also having this issue with my screen. It's pretty annoying. Does anyone know if there a fix for this or is it a pure hardware issue?
http://en.wikipedia.org/wiki/PenTile_matrix_family

IMPORTANT: Screen

So can anyone confirm that the striations or lines on the screen are normal??
Im talking about when you pull down the notifications bar there are light lines that come down vertically and soma cases are horizontal.
Please let me know I got 30 days with it. thanks!
azzeh3 said:
So can anyone confirm that the striations or lines on the screen are normal??
Im talking about when you pull down the notifications bar there are light lines that come down vertically and soma cases are horizontal.
Please let me know I got 30 days with it. thanks!
Click to expand...
Click to collapse
my first nexus s had darker whites than the display model at the store. I would recommend comparing yours with the store display or another persons nexus s, I think this is the best way, since we cant physically see how your phone screen looks. good luck
Are you referring to the gray section where your service provider is listed? Or the very dark area where the notifications are listed?
If I stare I can see some lines in the gray area.
I do see a slight grid pattern in the power control widget.
No I'm talking about grey section where your messages show up
Sent from my Nexus S using XDA App
I think its screen burn in already
Sent from my Nexus S using XDA App
I don't have a Nexus S, but I have a Galaxy S i9000M which has a similar (if not exactly the same) screen. If I bring up a screen that is a solid colour, I do notice some imperfections like you describe. They are hardly noticeable though.
Weird. My nexus doesn't have that and I would know, I modded my nexus 1 to be pretty much like gingerbread 6 months back, massive burn in.
Sent from my Nexus S using XDA App
actually no.... mine doesn't have any lines or defects.
the only lines are the horizontal ones separating the notifications.
I think I know what you mean. My N1 on certain backgrounds has very faint grey lines. Not always visible, even on white web pages
Sent from my Nexus One
dudeimgeorge said:
Weird. My nexus doesn't have that and I would know, I modded my nexus 1 to be pretty much like gingerbread 6 months back, massive burn in.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Why would that cause burn in more than anything else?
I don't know but I don't want it to get worse over time
Sent from my Nexus S using XDA App
Yes, I can see it. I can see it on any AMOLED/SAMOLED phone I've ever come in contact with. It's the nature of AMOLED screens unlike most LCD screens. With AMOLED, each pixel is individually powered, and it's impossible to have each pixel (or subpixel) be identical, which leads to slight differences in output and color reproduction. An LCD screen is backlight by either florescent tubes or recently, LEDs, which produce an even backlight (usually) where the colors are controlled by filtering each pixel, rather than having to illuminate each pixel.
Anyway, I only really notice it when the brightness is at the minimum and it's very dark in the place I'm using my phone. If I crank up the brightness or if I'm in a well lit area, I don't notice it at all really. Although if it's VERY obvious, you might have a screen that's significantly lower quality than average... it happens, bad QC or something, exchange it.
Oh, and if you stare at a plasma TV long enough you'll notice the same thing... similar technology, each pixel illuminated individually.

Is it true - Grey color and super amoled don't go together?

I recently purchased galaxy note and had dead pixel issue with it. So I got it replaced, and now the second one I ve got has this strange light greyish blemish visible on grey backgrounds. Also when I see the screen with grey color on it the screen doesn`t look uniform where as in all rest of the colors it looks uniform. Please have a look at the attached pictures and let me know if its normal ?
Also please set your brightness to 15% or below to check your devices.
Heres the video for better view:
Video Link: http://www.youtube.com/watch?v=IzFA2f05Rr8&feature=youtu.be
Honestly, I don't see any blemishes at all. However, I do see a lot of air bubbles trapped under a screen protector. Are you using one?
Raghav1980 said:
Honestly, I don't see any blemishes at all. However, I do see a lot of air bubbles trapped under a screen protector. Are you using one?
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Click to collapse
Yes I am using a screen protector with lots of bubbles. But do check out the video, in images its not much visible !
No issues on my Note
No issues with the screen, no grey spots no bubbles, no screen protector.
My screen is great.
Also please set your brightness to 15% or below to check.
My god that CPU is loud!
Btw, i can't see anything.
ankydu said:
I recently purchased galaxy note and had dead pixel issue with it. So I got it replaced, and now the second one I ve got has this strange light greyish blemish visible on grey backgrounds. Also when I see the screen with grey color on it the screen doesn`t look uniform where as in all rest of the colors it looks uniform.
Click to expand...
Click to collapse
Same thing happened to me. The 1st note I got had dead pixels and dust moving behind the screen. The second one had those dark lines on grey and white color... the first one had those too but not as much as the second one. I sent them both back for a refund. Don't know if I should try my luck on a third one..
Here are some photos:
(The one to the left is the first one with dead pixels)
http://imageshack.us/g/685/bild4ht.jpg/
SrAdama said:
Same thing happened to me. The 1st note I got had dead pixels and dust moving behind the screen. The second one had those dark lines on grey and white color... the first one had those too but not as much as the second one. I sent them both back for a refund. Don't know if I should try my luck on a third one..
Here are some photos:
(The one to the left is the first one with dead pixels)
http://imageshack.us/g/685/bild4ht.jpg/
Click to expand...
Click to collapse
Mine looks somewhat like the second one but with very less of artifacts !

[Q] Note 3 N 9005 16Gb version: The back light of the screen can bee seen!

Well, I actually noticed it with my Samsung Galaxy Note 3 16Gb N 9005 version.
When I go into settings and open "Accounts" or when I hold the home button to see apps running, I can see the back light on the lower half of the screen. Well, I can see the back lights because the background is black. Whether I'm using it the screen with 100% brightness or less possible, it's the same.
However, when I'm viewing dark pictures or gallery or many other parts that has a black or dark background I can't see the back light. Unfortunately I don't have a picture of it cause I don't own any other camera than my phone to show it to you.
Well, I just wanted to know if it's actually normal to see the back light on the screen as I explained above or is it that my device is a defect one or is there some sort of setting that can change it.
My friend has the N9000 but I can't see the back light on his screen. I'm a little worried.
Thank you in advance for your replies and help!
I've got the 16GB N9005 as well. The screen doesn't have perfectly dark blacks.
nakedtime said:
I've got the 16GB N9005 as well. The screen doesn't have perfectly dark blacks.
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Click to collapse
You mean you also experience the back light on some dark background like I've just described?
RhysC24 said:
You mean you also experience the back light on some dark background like I've just described?
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Click to collapse
Correct. I was under the impression this was unavoidable as it is the lcd reflecting the backlight.
Maybe I didn't understand your question.
nakedtime said:
Correct. I was under the impression this was unavoidable as it is the lcd reflecting the backlight.
Maybe I didn't understand your question.
Click to expand...
Click to collapse
Thank god, I thought my device was a defect one!
I hope it can just be fixed with an update!
Does the 16gb version have an lcd panel ?
Sent from my SM-N9005 using XDA Premium 4 mobile app
You have a defective screen.
AMOLED displays don't even have a backlight, individual pixels themselves lightup when needed and go off when it's black.
Unless the 16GB version has an LCD display - which I am not aware of.
16GB? Really?
Skander1998 said:
You have a defective screen.
AMOLED displays don't even have a backlight, individual pixels themselves lightup when needed and go off when it's black.
Unless the 16GB version has an LCD display - which I am not aware of.
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Click to collapse
Well, I don't know if it's the back light actually. However when I go into settings and then account on the lower half of the screen, I can see the white lights behind the screen. It also apply when I hold the home button to see active apps I can see the same white light like on the lower half of the screen. Normally, since the default background is in black or dark grey it is noticeable.However, the weird part is when I go into gallery which also has the black background, it doesn't appear there! It's full black and I don't see the white like stuff.
Normally it is more visible when I'm in a dark room, mostly at night!
It's not LCD, it's Super Amoled just like the other!

yellow screen?

Is this normal or do I have a faulty unit?
Screen looks very yellow compared to my other phones.
tmzbeme said:
Is this normal or do I have a faulty unit?
Screen looks very yellow compared to my other phones.
Click to expand...
Click to collapse
What is the other phone? Go to settings -> display -> color mode and set color to normal, that will normalize it a little. It's set on vibrant by default. Regardless of that setting though, the screen on this phone is a "warm" one compared to others. The phone on the left is "cold" and bluish in comparison. Warm screens are a little more yellow/red, cold are blue. If the other phone is AMOLED there's your reason, but even if it's LCD, it's just tuned a bit differently. You should know that the phone on the left isn't producing a perfect white either, just a kind of white you're used to. Personally I prefer a warm screen, I find colder screens harder on my eyes.
TLDR- it's working as intended.
Unless you screwed with some settings no that isn't normal. If my whites were that yellow I'd return it. While an LCD might never be as white or black as an amoled it shouldn't look like 20 year old yellow paper either. WIth LCDs if you lower the brightness the screen will become more colored but nothing like that. You can also go compare it to some phones at the store that have LCD's and get an idea if its out of whack.
I spoke to two different support people at motorola ...one said it was normal for this phone as the screen was optimized for gaming?? .....the other said it was not normal and I should return it.
I tried using the app 'screen adjuster' to boost the blue light and it did indeed make it look white rather than yellow so it seems to be a color temperature setting so I'm still not sure wether changing the phone would make any difference and I can't compare in stores because they don't have them yet.
p.s. the other phone is an LG G2 which is LCD
Mine seems to have a little yellow at low screen brightness but it doesn't seem as bad as in your photo. I probably would not have noticed if not for this thread. Is your screen brightness low? Mine gets more white as the brightness goes up.
Sent from my XT1575 using Tapatalk
tmzbeme said:
I spoke to two different support people at motorola ...one said it was normal for this phone as the screen was optimized for gaming?? .....the other said it was not normal and I should return it.
I tried using the app 'screen adjuster' to boost the blue light and it did indeed make it look white rather than yellow so it seems to be a color temperature setting so I'm still not sure wether changing the phone would make any difference and I can't compare in stores because they don't have them yet.
p.s. the other phone is an LG G2 which is LCD
Click to expand...
Click to collapse
If it bothers you you can go through the return process and see if another one is different. My phone looks pretty much the same next to my Galaxy Note n-7000. That's AMOLED, but AMOLED or not, screens can be bluish. For perspective, here's what white looks like for reference. Neither of the phones are producing white. One is bluish, one is yellowish. Do you notice it when you're not comparing phone screens? After a few minutes of looking at the screen, going from app to app or looking at pictures, do white things register as white?
dustin_b said:
Mine seems to have a little yellow at low screen brightness but it doesn't seem as bad as in your photo. I probably would not have noticed if not for this thread. Is your screen brightness low? Mine gets more white as the brightness goes up.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
I have it on auto-brightness at 50%
Do you notice it when you're not comparing phone screens? After a few minutes of looking at the screen, going from app to app or looking at pictures, do white things register as white?
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Click to collapse
I noticed it had a very warm color temp immediately I turned it on, and then got my other phones to compare ....it does bother me yes ...it's like having a TV with a yellowish screen ....I'm pretty sure it can be fixed with a software update and is not a hardware problem which is why I'm not sure if returning the phone would accomplish anything unless I see some other pures to compare
I just found this thread on another forum:
http://forums.androidcentral.com/mo...to-x-pure-edition-screen-has-yellow-tint.html
and this:
I also noticed that the Moto X screen runs a little warm with regard to color temperature. When browsing the web via Chrome, there’s a noticeable yellow tinge, especially when compared with the iPhone 6 Plus’ screen.
Click to expand...
Click to collapse
This is mine. I think ambient light may affect it. It looked more yellow when I was in a dark room. This is in a well lit area.
Sent from my Moto X Pure.
Mine is warmer color from 50% to 0%, Higher values and its very white. Didn't even notice it till I saw this post and well, it can't be unseen lol. I keep my display around 10-20% usually on the low side however at night in bed it doesn't look warm at all.
dustin_b said:
This is mine. I think ambient light may affect it. It looked more yellow when I was in a dark room. This is in a well lit area.
View attachment 3478747
Sent from my Moto X Pure.
Click to expand...
Click to collapse
When you take screenshot of course it comes white lol wth
@op: is normal, that's what you get for paying this little. Low quality screens. Check androidauthority latest review of the phone, his screen is exactly like yours.
Sent from my SAMSUNG-SM-N920A
yeah, ok so it seems it is quite normal for this phone then, although from the androidcentral forum thread I posted above some screens are more yellow than others and some are actually very white, seems to depend on the batch .....i guess I'll just learn to love it :laugh:
A little Solution:
https://play.google.com/store/apps/details?id=co.uk.quickdoc.screenbalance
Thanks
This app fixed the yellow tint, thank you.

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