Poor Signal Strength - Galaxy S 4 Q&A, Help & Troubleshooting

I bought my s4 3 days ago here in Saudi Arabia. And i noticed that i am getting poor signal strength. I am using my mobile sim to connect to the internet. And before with my s3, whenever im at the office, i can get 4mb-5mb speed. But now i can barely reach 1mb speed. I tried flashing another firmware thinking it can be better but its still the same.
i just want to ask if the signal strength is a software problem which can be solved with a few updates or a custom rom, or is it a hardware problem.
Thanks

Bump

You talking about wifi signal ?

armedking said:
You talking about wifi signal ?
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No, i dont have problem with the wifi signal. Already tried the wifi and its ok. I am talking about the signal strength of my mobile sim card. Already did a test.
I transfered my mobile sim card to a co-workers s3 and did the speed test and got 4mb speed. Then transfered the sim card again to the s4 and did a speed test again. Cant get above 1mb speed. Did this a couple of times to make sure.

replace the sim or replace the phone? its fairly new still and most people dont have that problem.

Related

No Service problem

I have got No Service sometimes on my N1, must restart to show signal and carrier name again. Have any one got same problem ?
Nothing like that here in Austin, TX. Where are you and what carrier do you use?
kozm0naut said:
Nothing like that here in Austin, TX. Where are you and what carrier do you use?
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Thanks, I'm using VinaPhone in Viet Nam.
luyen said:
I have got No Service sometimes on my N1, must restart to show signal and carrier name again. Have any one got same problem ?
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Same issue in the UK on vodafone. In general reception is worse than the hero or magic in the same location, same network. Not talking about data speed or 3G, just getting a signal is sometimes a pain in weak signal areas. Most times I only have one or two bars, or even none but it doesn't say no network! And sometimes it'll be on no network and I'll have to restart or move to a different spot. But it's weird cause it seems to fluctuate quite a bit.
Is there anything that can be done to boost the reception?
i have the same problem too - also on vodafone UK. phones been ok for a week or so but since yesterday i keep losing signal and either have to restart phone or manually connect to a network. i also get a sim card exclamation mark notification in the bar which i dont have a clue what it means!!
anyone out there no why?
adam18488 said:
i have the same problem too - also on vodafone UK. phones been ok for a week or so but since yesterday i keep losing signal and either have to restart phone or manually connect to a network. i also get a sim card exclamation mark notification in the bar which i dont have a clue what it means!!
anyone out there no why?
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I would suggest to hold on until the OTA update will be deployed next week (more or less) it will be a fix for the US 3G issues and Im quite positive that it will increase stability of the 3G signal here as well.
that's what I'm hoping for too, although most of the complaints on that issue have been related to 3g/edge rather than the signal itself. I know the two are related but I've often had decent enough 3g with a weak signal so hopefully the ota fix will address all this

Reception issue

I've placed my Omnia 7 next to my girlfriend's Focus in a place in my house that has traditionally been very poor in reception. She is able to get 1-2 bars on 3G compared to my NO SERVICE-zero bars on EDGE under the same network (ATT). Is anyone else getting fairly weak reception on their Omnia and is it all possible that my 4 year old SIM card is accounting for the difference in signal strength?
Next chance I get, I'll try swapping our SIMs....
I am not too sure of this but maybe the Omnia 7 isn't using its full potential on the US carrier since it is a EU device. (this shouldn't matter really but I am trying to say that it might be a software issue of how the phone switches connections)
By that I mean that some forum members (check the Focus Forum) have fiddled with the diagnostic codes to make their Focus phones have a more stable 3g or above connection.
Trying looking into that and posting there since the Omnia community is a little bit smaller it seems.
Or the phone is just not up to scratch ;D
Eriatarka said:
I've placed my Omnia 7 next to my girlfriend's Focus in a place in my house that has traditionally been very poor in reception. She is able to get 1-2 bars on 3G compared to my NO SERVICE-zero bars on EDGE under the same network (ATT). Is anyone else getting fairly weak reception on their Omnia and is it all possible that my 4 year old SIM card is accounting for the difference in signal strength?
Next chance I get, I'll try swapping our SIMs....
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It could be your SIM if its old and not a 3G sim. Do you get 3G elsewhere?
The reason i ask is that EDGE is a 2G tech.
I work in mobile tech support myself, and i have seen SIM cards cause some seemingly random issues. (1 in particular was a handset unable to read SIM contacts, but his prior phone was OK)
On the other hand, i have also noticed 1 bar less then was displayed by my prior HD2. I have dismissed this as you should not reply on the number or bars to determine signal strength. They are coded differently. There is no standard, and in fact, changes by the Carrier can effect 'bars' displayed on the phone. (Think of a little buzz box with a 20ltr tank reporting 1/2 full, while a 4x4 with a 40ltr tank reporting 1/4. Both have the same amount of fuel)
ive noticed i get a bar or two less than my girlfriends desire and my diamond2 all on the same network & with new sim cards. this generaly means when she has 3G or HSDPA im stuck with GPRS unless were in an area with 3 or 4 bars.
Not entirely sure, but I think the Omnia 7 doesn't support US 3G frequency bands, that's why it's limited to EDGE - and then it depends on where you live... I suppose it's entirely plausible AT&T has a strong 3G network in your area, but not an EDGE one
mine has a good reception ... as good as other devices ...
In my House I sometimes got 4 dots but when a call comes through the connection is lost between talk without walkin on the same spot.. First I thought ok bad reception (had not before with my xperia1) But yesterdaynight I got the same problem outside my home. So the conversation gets totally jammed.
And I live in the Netherlands and not in the county side but in the big city...
So I managed to switch the SIMs on my girlfriend's Focus and my Omnia and unfortunately the poor signal remained on the phone, ruling out the SIM card having any negative effect.
I will get 3G outside my home and sometimes 3G+ (I'm not sure what the difference is), but inside my house, side-by-side, the Focus gets better reception and is more often on 3G whereas my Omnia will get worse reception often on EDGE.
Lame!
I might have to drop some cash for ATT's Microcell... Damn you ATT.
I notice it as well.
When I used my HD, the reception was fine inside MRT tunnels. Now with my Omnia 7 (same SIM card, by the way), I can't get a clear signal inside MRT tunnels during my commute.
Shame.
I don't know what caused it, though.. Anyone can shed a light on the issue ?
Mine has just suddenly started to not have any signal ANYWHERE in the house... the other 2 Vodafone phones here have near-full signal.
Eriatarka said:
So I managed to switch the SIMs on my girlfriend's Focus and my Omnia and unfortunately the poor signal remained on the phone, ruling out the SIM card having any negative effect.
I will get 3G outside my home and sometimes 3G+ (I'm not sure what the difference is), but inside my house, side-by-side, the Focus gets better reception and is more often on 3G whereas my Omnia will get worse reception often on EDGE.
Lame!
I might have to drop some cash for ATT's Microcell... Damn you ATT.
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Hi I think I have found you a solution. Having been on the Focus forums I have noticed that people have enabled full "3g" through the root menu in diagnosis software.
http://forum.xda-developers.com/showthread.php?t=839154&page=8 ..... read this first please. Looks like it enabled full 3g but messed up his GPS settings (could be that he configured it wrong) Always make sure that you write down your original settings when using Diagnosis tool!!!!!!
If this doesn't help you then maybe flashing a different rom onto it would work.
I played around with some of the diagnostic settings but nothing really changed.
How exactly do I access the root menu to change the 3G settings you mention?
*#197328640# - Root Menu
Things you can do with this code
Speed up your internet by enabling hspda/hsupa
*#197328640#
1,8,3,5,2,3,[END]
Just be careful with this stuff. And always remember to back up your previous settings by writing them down somewhere so that you can restore it.
The link I gave you above leads to these codes.
BTW .. samsung updated the diagnosis tool .. if you have 0.9 something you might be fine! But if it updated then you will not be able to get into the root menu.

Bad Reception with this phone?

Hi,
Was wondering if anyone got bad reception with their phone. I tried 3 different carriers since I had my ideos, in neither of them I ever had very reliable reception and lately the problem is getting worse. I'm running aurora 4.1a and I loose reception all the time, and the battery drains so quick because it's always looking and looking. My sister, my mum and my dad all have good reception (2 of them with my old carrier and 1 with my current carrier).. I can put my dad's phone (same carrier) next to mine.. he will have full bars with 3g and I'll have no reception at all!!!!!! Then it connects and disconnects again, and so it goes... Anyone having such issues?
Thanks.
Tcm9669 said:
Hi,
Was wondering if anyone got bad reception with their phone. I tried 3 different carriers since I had my ideos, in neither of them I ever had very reliable reception and lately the problem is getting worse. I'm running aurora 4.1a and I loose reception all the time, and the battery drains so quick because it's always looking and looking. My sister, my mum and my dad all have good reception (2 of them with my old carrier and 1 with my current carrier).. I can put my dad's phone (same carrier) next to mine.. he will have full bars with 3g and I'll have no reception at all!!!!!! Then it connects and disconnects again, and so it goes... Anyone having such issues?
Thanks.
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I'm having the same problem, I'm running Aurora ICS. I use to always have good reception everywhere, Then suddenly I've just been unable to. Any help would be great! If I do find out any fixes to the issue myself I will sure let you know.
Good to know that I'm not the only one! Thanks. Hope we find a fix soon.
I've fixed mine now, What I've done is I've gone into Settings > Wireless & Network > Mobile Networks, and scrolled all the way to the bottom, and simply re-registered on the network and selected Use only 2G Data. Mines now working fine with full connection everywhere. However I don't know if our problems are exactly the same, however this is what fixed mine. Sorry if this doesn't help.
I have the same issue. Mine connects to 3G and has good connection, but then it simply disconnects and moves to 2G or reconnects to 3G some time later. That happens pretty frequently and I thought it was an issue with the carrier, but now I am not sure anymore.
Blefish, that is EXACTLY what happens to me, and I tried 3 major carriers in Australia (the only 3 that have their own actual towers). Just after I posted this thread, I happened to do the same thing as IwAsBlack recommended and... so far it seems to work. I have generally better connection and I haven't seen that ugly no reception icon since! Of course, internet browsing will be generally a bit slower but then again, it's better than staring at the phone for 3 minutes until it reconnects just to open Google.
You haven't stated which model you have. I got rid of a Motorola Bravo for at U8800-51 and I have excellent performance over AT&T (US). Crystal clear even with only one bar and I have never had a dropped call.
Have the same issue on any ROM with any mobile network in Belarus. Can't use 2G as recommended above 'cos of a huge use of mobile internet for some net-radio.
Sorry for bad Eng.
Its a U8800 Q&A forum, I didn't think that I had to state the version since I have a U8800.
Yesterday I tested and kept an eye on for the whole day! The reception since changing to 2G only has been AWESOME! Only had a drop out when I was in the subway (of course!) but aisde from that, I had amazing reception not to mention.. that my phone lasted the whole day with still 15% left!! (3G on, it would have to charge it twice while I'm at work) So, it fixed my reception AND my battery problems.
Tcm9669 said:
Its a U8800 Q&A forum, I didn't think that I had to state the version since I have a U8800.
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FYI, Ideos X5 U8800 describes four different models.
I know it does. What I meant is that I have the Normal U8800 model, so I didn't feel like it was necessary for me to point any variant model number like PRO or 51 or H, because it's STANDARD U8800
So we can make a conclusion that U8800 does not operate well on 3G. I can't switch it myself because I want to use internet too. And I am pretty sure we can't do anything about it, no matter if the problem is in hardware or software.
Blefish said:
So we can make a conclusion that U8800 does not operate well on 3G. I can't switch it myself because I want to use internet too. And I am pretty sure we can't do anything about it, no matter if the problem is in hardware or software.
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Mate, if you switch to 2G you will still be able to browse the internet! It will only be a LITTLE bit slower, better than having constant disconnection!!! I constantly use the internet to sync my gmail, send free texts, browse the net and a bunch of other stuff.. works even better on 2G with constant reception, not to mention the benefit of the phone battery lasting a whole day (AND still have internet).. so switch to 2G and you will like it... still good internet only with better reception
Same issue
Having same issue when using GSM/WCDMA auto or preferred modes. works normal on GSM network only.
Even when I have no signal of 3g, gsm is working in the background.
problem arises when I have a call, 3g signal drops to minmimun, after the call phone tries to reconnect with the 3g signal but drops the GSM signal in the process.
Try this , as soon as you disconnect the call, try to call yourself from other at that instant only. Your phone will be shown unreachable because phone drops the GSM signals.
rdagar said:
Having same issue when using GSM/WCDMA auto or preferred modes. works normal on GSM network only.
Even when I have no signal of 3g, gsm is working in the background.
problem arises when I have a call, 3g signal drops to minmimun, after the call phone tries to reconnect with the 3g signal but drops the GSM signal in the process.
Try this , as soon as you disconnect the call, try to call yourself from other at that instant only. Your phone will be shown unreachable because phone drops the GSM signals.
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Mine works on wcdma, but that is because i have the radio.
Sent from my U8800-51

3g Signal problem

Hello all,
I just got my N4 couple of days back. I have this problem where when i connect to a 3g network the signal keeps fluctuating. As in it connects to the network for some 5 seconds i ll have full signal and after a couple of seconds there is no signal it shows emergency calls only. This keeps happening repeatedly. But in the 2g network everything is fine. I figured this is a radio ( i had .48 ) problem and flashed an older radio ( .33 ) still the same. i m looking for a solution 2g network is way too slow. This never happened in my nexus s :/
P.S : i dint have a micro sim, so i got the sim cut into a micro sim, is this the problem do i have to buy a micro sim itself ?
sandy-achar said:
Hello all,
I just got my N4 couple of days back. I have this problem where when i connect to a 3g network the signal keeps fluctuating. As in it connects to the network for some 5 seconds i ll have full signal and after a couple of seconds there is no signal it shows emergency calls only. This keeps happening repeatedly. But in the 2g network everything is fine. I figured this is a radio ( i had .48 ) problem and flashed an older radio ( .33 ) still the same. i m looking for a solution 2g network is way too slow. This never happened in my nexus s :/
P.S : i dint have a micro sim, so i got the sim cut into a micro sim, is this the problem do i have to buy a micro sim itself ?
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It's goes according to your carrier's cell coverage. If you're in area with low HSPA+ coverage then you will lose it and it will automatically switch to another frequency band. Big building can block cell coverage. Going underground or being in the basement will lower your data coverage. It has nothing to do with your sim card or your baseband.
scream4cheese said:
It's goes according to your carrier's cell coverage. If you're in area with low HSPA+ coverage then you will lose it and it will automatically switch to another frequency band. Big building can block cell coverage. Going underground or being in the basement will lower your data coverage. It has nothing to do with your sim card or your baseband.
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I never had this problem with my nexus s, is it because nexus s doesnt have HSPA+ ?

HELP bad signal

Any one here have signal problem I'm dieing from signal cut off
b00dymoon said:
Any one here have signal problem I'm dieing from signal cut off
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Yes it seems to work good only in city center. In rural areas the signal seems very unstable and continues to switch from 4g to H and 3g.
I found a workaround but have to renounce to 4g...I put favorite network type like in the screenshot, no more call problems and data connection is more stable also if slower.
This phone has serious issues with reception. My phone shows I have 3g signal but it can never seem to connect. I think I will have to sell our return.
It might be a network issue but its a UK bought phone from xiaomi and they haven't returned my support emails.
I've changed sim, roms, firmwares. No change. My note 5 Pro keeps trooping on though.
causeway said:
This phone has serious issues with reception. My phone shows I have 3g signal but it can never seem to connect. I think I will have to sell our return.
It might be a network issue but its a UK bought phone from xiaomi and they haven't returned my support emails.
I've changed sim, roms, firmwares. No change. My note 5 Pro keeps trooping on though.
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Sh*t happens

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