Browsing while on a phone call - Galaxy S 4 Q&A, Help & Troubleshooting

Im not sure if it's just my phone or how this phone was made. I'm no longer able to browse the internet while on a phone call. I was able to do it on my sgs3.
Sent from my SPH-L720 using xda app-developers app

chatzvr4 said:
Im not sure if it's just my phone or how this phone was made. I'm no longer able to browse the internet while on a phone call. I was able to do it on my sgs3.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Depends on your carrier. GSM has separate multiple radios (modem and voice). CDMA does not (exception: WIFI will allow you to browse while in a call).

Not possible in the Sprint variant unless you have LTE or WiFi available while you are making the phone call. As Sprint builds out its LTE network, this situation should become less of an issue.

So this phone isnt able but the sgs3 is. These are both from sprint. I dont have lte available in my area but was always able to multi task like that before
Sent from my SGS4 using xda app-developers app

Please post questions and troubleshooting in the q&a section

Sorry about that.
sent from SGS4

chatzvr4 said:
So this phone isnt able but the sgs3 is. These are both from sprint. I dont have lte available in my area but was always able to multi task like that before
Sent from my SGS4 using xda app-developers app
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Click to collapse
The SGS3 is supported by svdo while the SGS4 is not supported. As someone else has said if your on Wi-Fi or LTE (which I seen you do not have yet), your good to go. But not on 3G.
Sent from my SPH-L710 using Xparent Skyblue Tapatalk 2

Now I know. Thank you. They should of added it to the s4
sent from SGS4

chatzvr4 said:
Now I know. Thank you. They should of added it to the s4
sent from SGS4
Click to expand...
Click to collapse
Yeah, it would have been nice. I have LTE all around me, so it hasn't been a problem for me. Sucks most of you guys haven't got it yet in your area. My GNote isn't supported either. I'm assuming (as well as someone else stated) with LTE being deployed, not having it supported wouldn't be a problem. Now the problem is customers not having LTE in their respective areas.
Sent from my SPH-L710 using Xparent Skyblue Tapatalk 2

They probably figured they would be up and running before this became an issue. Thanks for info
sent from SGS4

Related

No 3G data service during voice call????

http://forum.xda-developers.com/showthread.php?t=2258959&referrerid=5287531
So i found this thread that says S3 and Evo LTE only works data and voice.
is there way to work data and voice same time?
i do a lot calls and i need to check mails and etc.
Not on 3G with the S4, however, voice and LTE work if you have LTE service in your area.
FanOfSkynyrd said:
Not on 3G with the S4, however, voice and LTE work if you have LTE service in your area.
Click to expand...
Click to collapse
sigh i do get 4g lte around my area, but not all.
i just don get it!!!! s3 works but not s4...
also do you get lost data or drop call when 3g to lte, or lte to 3g convent?
Wifi and LTE work, not 3g.
Sent from my SPH-L720 using Tapatalk 4 Beta
Yea I am rooted on my I9505 but have not figured out how to get access or if there is a way. Ugh sucks figured sprint would at least keep the things that kept me with the galaxy line..it is to the point if you want to enjoy your phone you have to root.
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macgpit said:
Yea I am rooted on my I9505 but have not figured out how to get access or if there is a way. Ugh sucks figured sprint would at least keep the things that kept me with the galaxy line..it is to the point if you want to enjoy your phone you have to root.
Sent from my SPH-L720 using xda app-developers app
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Click to collapse
What the heck are you talking about. You're on an international phone. So it shouldn't matter if sprint can't do voice and 3g at the same time.
Sent from my SPH-L720 using Tapatalk 4
daniel4653 said:
What the heck are you talking about. You're on an international phone. So it shouldn't matter if sprint can't do voice and 3g at the same time.
Sent from my SPH-L720 using Tapatalk 4
Click to expand...
Click to collapse
I drive semi it is more productive when you can look up street view roads that may have weight limits height restrictions as you are calling the company letting then know about when you will arrive.we as drivers only have a certain amount of time to drive a day.thus makes my day that much more productive. Ten extra mins could be whether I make it to the next town or not.
macgpit said:
I drive semi it is more productive when you can look up street view roads that may have weight limits height restrictions as you are calling the company letting then know about when you will arrive.we as drivers only have a certain amount of time to drive a day.thus makes my day that much more productive. Ten extra mins could be whether I make it to the next town or not.
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Click to collapse
That's not what I am talking about. I don't see why its a concern to you if by the look of it, you don't have a sprint gs4. If you want to be on the internet and phone at the same time. Stay with a gs3.
Sent from my SPH-L720 using Tapatalk 4
I do have a gs4 I just passed down my gs3. I never thought they would lose that feature... and I am a sprint customer..
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macgpit said:
I do have a gs4 I just passed down my gs3. I never thought they would lose that feature... and I am a sprint customer..
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Well dude say you are on sprint. Lol
You said you were on your "rooted i9505". Sprint is SPH-L720. That's why you had me confused.
Sent from my SPH-L720 using Tapatalk 4

Pisses me off free unlock method

I did the free unlock method and pop in a prepaid t- mobile micro Sim card and wile it don't prompt for an unlock code it surely don't/won't connect to internet or even show E ,4G,4G LTE at all.I have to switch to stock rooted MDL just to use the service mode *#0011# and have tried just about everything with the exception of using fastgsm.com on the account of not owning a computer. I even tried sha256 back on and inserted the T-Mobile card and enter *#0011# to repeat the process. Still no unlock code prompt either way and no real service either way.anybody can reply/pm me
Sent from my SAMSUNG-SGH-I337 using xda premium
Do you have calling Ability? If so, your APN probably need to be set correctly.
Sent from my SPH-D710 using xda premium
Might be just that.
Sent from my SAMSUNG-SGH-I337 using xda premium
So smart we all r around here.we sometimes over look the little things like going outside and wow the phone connects to T-Mobile with only Edge-2.so after calling T-Mobile I now know that that is in fact the best T-Mobile has to offer for my house.the free unlock method did work for me.
Sent from my SAMSUNG-SGH-I337 using xda premium
jball said:
So smart we all r around here.we sometimes over look the little things like going outside and wow the phone connects to T-Mobile with only Edge-2.so after calling T-Mobile I now know that that is in fact the best T-Mobile has to offer for my house.the free unlock method did work for me.
Sent from my SAMSUNG-SGH-I337 using xda premium
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Click to collapse
Tmobile has poor coverage. Good prices, but poor coverage.
That's not the reason. OP is using an AT&T S4. Any time you use an AT&T phone on T-Mobile, all you get is 2G.
Sent from my SPH-D710 using xda premium
jd1639 said:
Tmobile has poor coverage. Good prices, but poor coverage.
Click to expand...
Click to collapse
True, I'd be with them if the coverage was better.
Hmm Try to disable mobile data and reenable it . make sure your APN settings are correct. If not then you may need efs repair...
You can also try the option NV Rebuild
Sent from my GT-I9505G using xda premium
AWS? that should give you data on the bands.
Sent from my SGH-I337 using Tapatalk 2
Does anybody ever listen to me?
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graydiggy said:
Does anybody ever listen to me?
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Click to collapse
What?
Like I said before, any time you bring an AT&T phone to T-Mobile, all you get is 2g data. Anything you try to get better will not work. If you want better either buy a T-Mobile device or get an international version of the device. Best option in this case is to sell the AT&T phone and use that money towards a new device.
Sent from my SPH-D710 using xda premium
I had issues with Tmobile at my house, just sitting outside on the deck... 1 bar of EDGE. Phone calls would work 25% of the time. Data would work, but rarely.
[soapbox]
As a side note... I HATE the current state of the cell phone industry in the USA. All phones should be unlocked, penta band, and sold directly from the manufacturer. Issues like this would never come up and the prices would stay down to be competitive.
[/soapbox]
mr_blanket said:
I had issues with Tmobile at my house, just sitting outside on the deck... 1 bar of EDGE. Phone calls would work 25% of the time. Data would work, but rarely.
[soapbox]
As a side note... I HATE the current state of the cell phone industry in the USA. All phones should be unlocked, penta band, and sold directly from the manufacturer. Issues like this would never come up and the prices would stay down to be competitive.
[/soapbox]
Click to expand...
Click to collapse
While that is very true, providers/manufacturers don't want competition. They want to own everything.
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graydiggy said:
Like I said before, any time you bring an AT&T phone to T-Mobile, all you get is 2g data. Anything you try to get better will not work. If you want better either buy a T-Mobile device or get an international version of the device. Best option in this case is to sell the AT&T phone and use that money towards a new device.
Sent from my SPH-D710 using xda premium
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Click to collapse
Not hardly. With AWS you can unlock all the bands so att phones can get T-Mobiles lte and att lte. Noone listens because its not true. A ton of people have reported about this. Read up on it first.
http://galaxys4root.com/galaxy-s4-t...aws-bands-on-att-galaxy-s4-sgh-i337sgh-i337m/
Sent from my SGH-I337 using Tapatalk 2
toxicpaulution said:
Not hardly. With AWS you can unlock all the bands so att phones can get T-Mobiles lte and att lte. Noone listens because its not true. A ton of people have reported about this. Read up on it first.
http://galaxys4root.com/galaxy-s4-t...aws-bands-on-att-galaxy-s4-sgh-i337sgh-i337m/
Sent from my SGH-I337 using Tapatalk 2
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Click to collapse
Thanks for the link, I shall read up on it as suggested.
Sent from my SPH-D710 using xda premium
---------- Post added at 02:12 PM ---------- Previous post was at 01:34 PM ----------
From what I can tell, it looks like the process didn't flash correctly. Restore your backup (assuming you made one) and try again. It could have been a bad download. Try re-downloading the needed files. If that still fails, try another USB port and wire if necessary. If all else fails, t-mobile sucks horribly in your area.
Sent from my SPH-D710 using xda premium
Sorry I haven't been on for a couple days. I was looking into AWS for a wile but I don't have a computer .I called T-Mobile and was told that were I live 2g is all I can get .
Sent from my SAMSUNG-SGH-I337 using xda premium

4G keeps dropping

4G keeps dropping to 3G even when my wife is right beside with her s4 on 4G happening everywhere I used to have 4g. Anyone else having issues with 4g?
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Crsdr37 said:
4G keeps dropping to 3G even when my wife is right beside with her s4 on 4G happening everywhere I used to have 4g. Anyone else having issues with 4g?
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Click to collapse
My 4g has been perfect
Sent from my SM-N900V using xda app-developers app
No issues with 4g.
Sent from my SM-N900V using Tapatalk now Free
Crsdr37 said:
4G keeps dropping to 3G even when my wife is right beside with her s4 on 4G happening everywhere I used to have 4g. Anyone else having issues with 4g?
Sent from my SM-N900V using XDA Premium HD app
Click to expand...
Click to collapse
Tell her to go away.
Sent from my SCH-I535 using Tapatalk 2
dfuse06 said:
Tell her to go away.
Sent from my SCH-I535 using Tapatalk 2
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Click to collapse
Lol I would but I'd rather have the 4g and the girl lol
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Do you guys use global or lte/cdma
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Crsdr37 said:
4G keeps dropping to 3G even when my wife is right beside with her s4 on 4G happening everywhere I used to have 4g. Anyone else having issues with 4g?
Sent from my SM-N900V using XDA Premium HD app
Click to expand...
Click to collapse
Try an app called telinfo in the app store. Go to the options and select LTE only. Hopefully that will solve the issue for you.
bursthead said:
Try an app called telinfo in the app store. Go to the options and select LTE only. Hopefully that will solve the issue for you.
Click to expand...
Click to collapse
I had the same problem with dropping 4g.. This app works beautifully. Thanks for this.
4G is the same for me as with the Note 2. We live in a rural area, so an occasional switch to 3G is not unheard of. But 99% of the time, my 4G is solid.
johnsonwcjw said:
I had the same problem with dropping 4g.. This app works beautifully. Thanks for this.
Click to expand...
Click to collapse
Noticed when i use the app to set for LTE only that phone calls dont come thru. Calls goes straight to voice mail. Anybody else?
Quick bump... I'm having same issue as OP and the program doesn't work for me either.
A little update... I took my phone to verizon to swap out for a new phone because of constant 4g drops to 3g and 1x, Rep advised he had seen my problem fixed with a new sim card before. I hesitantly accepted to try it not thinking it would fix my problem but considered oh well if it does I wont have to setup a new phone so whats the worse that could happen. 5 days later im happy to report my 4g drops have been non existant. My 4g is as reliable as it was on my note 2.
Mine drops out on me on train ride where Verizon says it's supposed to have 4g. I'm not sure if it's supposed to since I never had Verizon until this phone release.
Is there an equivalent to At&t's Mark the Spot app that reports to Verizon dead zones and such?

L720 on Verizon??? I have it working but the signal bar says roaming when it is not.

Hello.
I have a L720 with a active vzw sim card and the phone is running cm11 but it says roaming in the status bar but the phones 3g and phone and texting works. Is there a way to get it to say 3g of lte up there? A better rom maybe? I have searched and there is no one that has this phone on vzw. Any help would be so nice! Thanks
Have a great night.
I'm pretty sure Verizon and sprint use different spectrums for LTE you'll get 3g but no lte
Sent from my SGH-M919 using Tapatalk
OK but the phone should have the right stuff but what about the prl and roaming thing?
Sent from my SPH-L720 using Tapatalk
I see it has extended pcs for late bands lol
Sent from my SPH-L720 using Tapatalk
So gsm on t mobile would be better.
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tydiamond11 said:
So gsm on t mobile would be better.
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Click to collapse
Yeah sprint galaxy s4 has the bands for T-Mobile and Att 3g and hspa+ networks Verizon I have no clue which bands they use you'd be better off just trading in and getting a Verizon phone to get their speeds
Sent from my SGH-M919 using Tapatalk
I agree, if you are paying the premium for Verizon service I would just get the Verizon version of the phone.
Sent from my SPH-L720 using Tapatalk
Thanks this is not my phone just was testing it that's all lol thanks again! The friend that owns this is going to try it on t mobile next but the first time they tried it did not work only data worked for some crazy reason voice and texting came on and went off so we will try that latter.
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No Internet connection during phone calls

I just got my galaxy s4 and I noticed that I don't have Internet connection during phone calls even after rooting and putting a custom Rom is there a fix to this
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This usually happens when you only have 2G signal. Is that your case ?
Sent from my CyanogenMod Nexus 4
No I have 4g where I live
mrogers919 said:
I just got my galaxy s4 and I noticed that I don't have Internet connection during phone calls even after rooting and putting a custom Rom is there a fix to this
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Click to collapse
Sent from my SPH-L720 using xda app-developers app
shouldnt be the case, you can use 4g or wifi when on the phone, try it and see if works over wifi while on a call
Yes if you have no internet while on a call its because you are NOT on 4G, or WiFi.
Sent from my SPH-L720 using Tapatalk
When I had my s3 this wasn't an issue but on my s4 I don't have Internet while on the phone and yes I have 4G where I live
scott_0 said:
shouldnt be the case, you can use 4g or wifi when on the phone, try it and see if works over wifi while on a call
Click to expand...
Click to collapse
Sent from my SPH-L720 using xda app-developers app
You have 4G where you live but the phone is not receiving it. Perhaps there's something wrong with it's hardware.
Sent from my Cyanogenmod Nexus 4
mrogers919 said:
When I had my s3 this wasn't an issue but on my s4 I don't have Internet while on the phone and yes I have 4G where I live
Sent from my SPH-L720 using xda app-developers app
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Click to collapse
That's because the s3 is able to use 3G and calling at the same time. The S4 doesn't have the hardware for it. Since you say you have 4G in your area, when you make a call are you connected to 4G or 3G?
Sent from my SPH-L720 using Tapatalk
I have 4G when it does this and this was doing that right out the box before I rooted it so thought it was just how the s4 was until it was rooted
Nemuritor said:
You have 4G where you live but the phone is not receiving it. Perhaps there's something wrong with it's hardware.
Sent from my Cyanogenmod Nexus 4
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Click to collapse
Sent from my SPH-L720 using xda app-developers app
I noticed my wife phones does it too and her phone is also rooted I got both of our phones on the same day
Nemuritor said:
You have 4G where you live but the phone is not receiving it. Perhaps there's something wrong with it's hardware.
Sent from my Cyanogenmod Nexus 4
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Click to collapse
Sent from my SPH-L720 using xda app-developers app
Well all I can tell you is it works great. I just tested it, my phone was showing LTE, I placed a call, and when I was on the call I opened up internet and surfed a couple of pages, ran a speed test, and surfed facebook. So it is definitely something you are doing. You mention you are rooted, did you install a custom rom, which one? Your S3 had SVDO chip which allowed simultaneous data(3g) and voice. Sprint or Samsung got cheap and didn't include SVDO with the S4 because they hoped LTE would be more widespread by the time the phone was sold.
I'm using Sacs custom rom 4.3
cruise350 said:
Well all I can tell you is it works great. I just tested it, my phone was showing LTE, I placed a call, and when I was on the call I opened up internet and surfed a couple of pages, ran a speed test, and surfed facebook. So it is definitely something you are doing. You mention you are rooted, did you install a custom rom, which one? Your S3 had SVDO chip which allowed simultaneous data(3g) and voice. Sprint or Samsung got cheap and didn't include SVDO with the S4 because they hoped LTE would be more widespread by the time the phone was sold.
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Click to collapse
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mrogers919 said:
I'm using Sacs custom rom 4.3
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Click to collapse
Have you asked in that forum? Could be rom related.
Sent from my GT-N5110 using Tapatalk
No I didn't because my phone was doing this right out the box also my wife's phone even before the root
mrogers919 said:
I'm using Sacs custom rom 4.3
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Click to collapse
Sent from my SPH-L720 using xda app-developers app
Double-check in your settings what mobile networks the phone can use. Specifically, make sure it's showing both CDMA AND LTE, and not just CDMA. For some reason, some ROMs default to just CDMA.
I did switch it it's still the same i don't know what it could be never had this problem before
xfullmetal17 said:
Double-check in your settings what mobile networks the phone can use. Specifically, make sure it's showing both CDMA AND LTE, and not just CDMA. For some reason, some ROMs default to just CDMA.
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Click to collapse
Sent from my SPH-L720 using xda app-developers app
mrogers919 said:
I did switch it it's still the same i don't know what it could be never had this problem before
Sent from my SPH-L720 using xda app-developers app
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Click to collapse
Well, if that's the case then your phone is broken and you should take it to Sprint and have them replace it. Your phone should definitely be able to access data when on a phone call if you are on LTE or WiFi.
mrogers919 said:
I just got my galaxy s4 and I noticed that I don't have Internet connection during phone calls even after rooting and putting a custom Rom is there a fix to this
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
If you have the new tri-band model: SPH-L720T
Then you can not use LTE while on a call. I just found this out myself yesterday. I am a bit disappointed. on my old GS4 I could and this version I can not. I did use it maybe 2 or 3 times over the past year. Oh well.
Read the 3rd paragraph.
http://s4gru.com/index.php?/blog/1/...-due-to-circuit-switched-fallback-technology/
joems said:
If you have the new tri-band model: SPH-L720T
Then you can not use LTE while on a call. I just found this out myself yesterday. I am a bit disappointed. on my old GS4 I could and this version I can not. I did use it maybe 2 or 3 times over the past year. Oh well.
Read the 3rd paragraph.
http://s4gru.com/index.php?/blog/1/...-due-to-circuit-switched-fallback-technology/
Click to expand...
Click to collapse
Beat me to it!
Wow if I knew this I would have gotten a note 3
joems said:
If you have the new tri-band model: SPH-L720T
Then you can not use LTE while on a call. I just found this out myself yesterday. I am a bit disappointed. on my old GS4 I could and this version I can not. I did use it maybe 2 or 3 times over the past year. Oh well.
Read the 3rd paragraph.
http://s4gru.com/index.php?/blog/1/...-due-to-circuit-switched-fallback-technology/
Click to expand...
Click to collapse
Sent from my SPH-L720 using xda app-developers app

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