Database Users

[Q] Upgrade/April 1st

Im sorry to start another thread on this subject but i've never seen the message that tells you when you are available for an upgrade and was curious to know if this is the message you get for a yearly upgrade(pic posted)
I bought my Evo Outright last year...But January 8th 2010 i used an upgrade to the HTC Hero..Im going to lose it April 1st arent I?

I wouldn't think so if you are already eligible BUT why not just call Sprint instead of posting here? Seriously.

sdc177 said:
I wouldn't think so if you are already eligible BUT why not just call Sprint instead of posting here? Seriously.
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because i have called Sprint and I told them about this message(picture posted) and they didn't know what the hell I was talking about and said I will lose my upgrade April 1st..I also went to my local sprint store and the manager there said I would be eligable for my upgrade when the Evo3D comes out this summer..So that is why I am here because i've gotten 2 different answers from Sprint Reps.

I would edit that photo to get rid of your phone number. There are alot of pranksters here on XDA.

Yea sprint is doing away with the yearly upgrades unless you are a premium member or whatever it's call. Basically if your not spending a certain amount you lost it

Well that sucks...Will they let me use my fiances upgrade thats due in about 60 days(her actual 2 year upgrade,hasnt gotten a new phone in 2 years) for my number?...And I will just go ahead and use my current upgrade to get her a new phone.Does Sprint let you do that?

Bigjim1488 said:
Yea sprint is doing away with the yearly upgrades unless you are a premium member or whatever it's call. Basically if your not spending a certain amount you lost it
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It's always been like that, the price just went up on qualifications. They're not "doing away" with anything.

My line qualified for an upgrade on 10/10, and I just asked tonight, and they said since I have already earned it, it will remain until I choose to use it. Sounds ideal to me, those that earned the privilege during the terms of the offer should be entitled to keep it, and for everyone else the terms just got stretched out longer.

If you already have the upgrade sitting there it will stay

cordell12 said:
If you already have the upgrade sitting there it will stay
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Man,right when I was coming to terms with the fact I was going to lose my upgrade you throw another sway in the other direction...Arrrrg,i dont know whats going to happen.

Look like you WILL lose your upgrade.
I just found this page on Sprint's website.
http://premier.sprint.com/premierupdate/faq.html
Here's the part that confirms you will lose your upgrade.
If the line qualifying for an annual upgrade is 12-21 months from the last upgrade, the upgrade must be used by March, 31, 2011. Otherwise, effective April 1, 2011, the upgrade eligibility on that line will be changed to 22 months.
Sent from my HTC EVO 4G with Tapatalk

BrianBaker said:
Im sorry to start another thread on this subject but i've never seen the message that tells you when you are available for an upgrade and was curious to know if this is the message you get for a yearly upgrade(pic posted)
I bought my Evo Outright last year...But January 8th 2010 i used an upgrade to the HTC Hero..Im going to lose it April 1st arent I?
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you don't lose it, I don't know why everyone is saying that. you just get a $75 subsidy instead of a $150 after one year. no big deal.
Sent from my PC36100 using XDA Premium App

So I text upgrade to 1311 and it says I get the 75 off on 4/1/11 and I get the 150 off in February of next year...but there are also 4 other lines on this plan, I guess I'm gonna be calling sprint because the family is gonna be pissed if their upgrade goes away. Anyone have any advice? I guess I need to remain calm for the **** storm that's brewin
Sent from my PC36100 using XDA Premium App

frontay said:
So I text upgrade to 1311 and it says I get the 75 off on 4/1/11 and I get the 150 off in February of next year...but there are also 4 other lines on this plan, I guess I'm gonna be calling sprint because the family is gonna be pissed if their upgrade goes away. Anyone have any advice? I guess I need to remain calm for the **** storm that's brewin
Sent from my PC36100 using XDA Premium App
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you could raise your plan, but that will most likely cost more then the $75 you'd be saving.
Sent from my PC36100 using XDA Premium App

OneStepAhead said:
you don't lose it, I don't know why everyone is saying that. you just get a $75 subsidy instead of a $150 after one year. no big deal.
Sent from my PC36100 using XDA Premium App
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This is a bit misleading. Yes, you get the $75 upgrade after 12 months, but this is simply $75 off the full retail price of the phone. When you get the "$150" upgrade, you actually get the same pricing that a new customer does, including rebates. So, this ends up being more like a $300 discount.
Sent from my HTC EVO 4G with Tapatalk

kd0axs said:
This is a bit misleading. Yes, you get the $75 upgrade after 12 months, but this is simply $75 off the full retail price of the phone. When you get the "$150" upgrade, you actually get the same pricing that a new customer does, including rebates. So, this ends up being more like a $300 discount.
Sent from my HTC EVO 4G with Tapatalk
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Well that's just gay. Good thing I have an Evo and not a hero. I came from a G1 when I got the evo. I'm sure I can hold out one more year. The upside is the development will be mature in a year..
Sent from my PC36100 using Tapatalk

Early upgrade for only 75$

I just talked to a sprint rep about trying to push my upgrade because of the changeover of the premier status from 1yr to 2yrs. I got denied, but I did find out about this buy back (or buy up, I can't remember for sure) program.
If you are within 10 months of your two year upgrade you can pay 75$ and they will reset your eligibility. So granted I can't get a phone now as i'm still 12 months out from 2 yrs, in Oct I can call back and tell them I would like to do this and they charge 75$ to your account and reset your eligibility so you get a full upgrade. It's better than nothing. I hope this helps some people that are looking for a new phone.
I called this number I think it's been posted in other threads to go right to a rep.
877-775-4886
From the sounds of it you should be able to call just normal customer care as well though.
Easy math for the upgrade:
The math is you have to be 10 months from your actual two year upgrade. So if you hit one year aug 1st you can't use this until oct 1.
or
after 14 months this will work.

so how does the math work.. if you were to get a say the nexus s? would it be that much cheaper?

omair2005 said:
so how does the math work.. if you were to get a say the nexus s? would it be that much cheaper?
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if u get it at best buy today
it would cost 75 bucks

Hold up so on Aug 1st I hit a yr so am eligible for the partial upgrade.. meaning I can call and have them reset the upgrade for 75 and get the 2yr price ..

omair2005 said:
so how does the math work.. if you were to get a say the nexus s? would it be that much cheaper?
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The math is you have to be 10 months from your actual two year upgrade. So if you hit one year aug 1st you can't use this until oct 1.
or
after 14 months this will work.
That nexus deal was why I tried to get them to push the upgrade , oh well. someday I'll get a good deal like that, just not today.
jsanta11 said:
Hold up so on Aug 1st I hit a yr so am eligible for the partial upgrade.. meaning I can call and have them reset the upgrade for 75 and get the 2yr price ..
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So short answer is no sorry.

stormglove said:
The math is you have to be 10 months from your actual two year upgrade. So if you hit one year aug 1st you can't use this until oct 1.
or
after 14 months this will work.
That nexus deal was why I tried to get them to push the upgrade , oh well. someday I'll get a good deal like that, just not today.
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Got it .. thanks for the info... I will keep this in mind ..def worth it with all the new phones coming soon ...

And if your within 5 months and absolutly can't wait, it only 45 for a buy up
Sent from my SPH-D700 using XDA App

I thought you could just get your eligibility reset when you are at least one year into your contract.

Ya shoulda kept pushing to get your 1 year upgrade back so you could get a free (45$ activation) nexus s at best buy today. That's how I got my gf a free epic during their gaga for phones promotion. You can still try just keep saying the contract I signed included yearly upgrades and I want to use it at best buy cause at first they want youto buy it from them at normal price 199.99.
Sent from my SPH-D700 using XDA Premium App

Sprint used to have a site that you could input your phone number and get your upgrade eligible date. Anyone know if that still exists?

brewdude said:
Sprint used to have a site that you could input your phone number and get your upgrade eligible date. Anyone know if that still exists?
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It is part of Sprint zone on your phone now. Dial *2 and look for upgrade eligibility in the menu.
Sent from my SPH-D700 using XDA App

Sprint.com/rebate
brewdude said:
Sprint used to have a site that you could input your phone number and get your upgrade eligible date. Anyone know if that still exists?
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Sent from my Nexus S 4G using XDA App

What is the point of buying up? A full 2 year upgrade discount is only $150. So you would still technically pay the same amount for a phone(that isnt free). I was told I could buy up for $45. subtract that from the full discount and my current $75 discount and they are only saving me an extra $30 bucks on a $500+ phone. it would be cheaper to pay an etf then sign a new contract or wait two months after a full upgrade and sign a new contract. This is just my understanding.
Sent from my SPH-D700 using XDA Premium App

brewdude said:
Sprint used to have a site that you could input your phone number and get your upgrade eligible date. Anyone know if that still exists?
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Yeah. You can txt the word upgrade to 1311.
Sent from my SPH-D700 using XDA App

darksideauto said:
What is the point of buying up? A full 2 year upgrade discount is only $150. So you would still technically pay the same amount for a phone(that isnt free). I was told I could buy up for $45. subtract that from the full discount and my current $75 discount and they are only saving me an extra $30 bucks on a $500+ phone. it would be cheaper to pay an etf then sign a new contract or wait two months after a full upgrade and sign a new contract. This is just my understanding.
Sent from my SPH-D700 using XDA Premium App
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It's good to get the reset to take advantage of deal prices for upgrading to a new phone. For instance if you had an upgrade best buy was giving away nexus s for free today. think about it when the epic came out with an upgrade it was only 150 or something without it was like 5 hundo +, so I'd pay the 75 to save that much.
Sent from my SPH-D700 using XDA Premium App

pjy9394 said:
I thought you could just get your eligibility reset when you are at least one year into your contract.
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What he said. Doesn't that still work? Just call the right number...

jirafabo said:
What he said. Doesn't that still work? Just call the right number...
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I tried that and they said they stopped doing that sometime in july.
Sent from my SPH-D700 using XDA Premium App

i just called the sprint store & my friend that owns the store... said its an extra $75 on top of what the phone costs... so unless the brand newest nexus 4g is free which its not... so its price will be the new contract price + $75 for the early upgrade
if you really really want a discount... did you guys know that the 2yr 1yr contract renewal price for phones is the same... & also the same if you were a random person who never had sprint... sprints "discounts" are a scam... everyone in the world gets the same discount no matter how long youve been or not been with sprint, so that being said call sprint & ***** to em about how youve been a loyal customer for however long & why does some random person get the same discount as me & your going to drop sprint when your contract ends & goto verizion or att or whatever... this is what i do every time i want a new phone & they will gladly give you at least an extra $75 credit toward a new phone or on your bill

greenmuggy said:
i just called the sprint store & my friend that owns the store... said its an extra $75 on top of what the phone costs... so unless the brand newest nexus 4g is free which its not... so its price will be the new contract price + $75 for the early upgrade
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Can confirm best buy has free nexii... lol
Work next door.
{etrickery}

Etrick said:
Can confirm best buy has free nexii... lol
Work next door.
{etrickery}
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well damn....lol i was thinkin the newest coolest galaxy s wouldn't be free

Premier service

I went into the sprint store yesterday and was enlightened to the fact that premier service has been abolished as of last week, no more yearly upgradeds they goin to every 22 months:-(
Sent from my SPH-D700 using xda premium

Actually, I believe it was 22 months (or is for your next upgrade), then is going to 20 months.

I think i still get 1 more 1 year upgrade
Sent from my SPH-D710 using xda premium

I believe if your yearly upgrade is before october you get your yearly upgrade. Everyone else gets bumped on to the 20 month cycle. My next $150 upgrade is november my last one was Feburary so I think I got the 20 months now. However I believe everyone gets one last $75 upgrade. I get mines in January so year we should get that
Sent from my un-rooted Samsung Epic 4G with XDA Premium

Here's how it was explained to me; Existing Gold members who have an upgrade date before Oct. 2 can update b/t now and then and receive a second yearly update that expires 12/31/12. Silver members are basically SOL unless you are very close to your 10 year anniversary in which exceptions are being made as that was the case for me. No one can go from Silver to Gold after 10/2.

With the timing of the cutoff it really seems like this is a way of not letting people upgrade iphones every year.esp with the doubled etf. We might have been better off with no iphone
Sent from my SPH-D700 using Tapatalk

We are better off without the iPhone, now the Vision upgrade will become more like required mainainance than an improved network....
Sent from my SPH-D700 using xda premium

murso74 said:
With the timing of the cutoff it really seems like this is a way of not letting people upgrade iphones every year.esp with the doubled etf. We might have been better off with no iphone
Sent from my SPH-D700 using Tapatalk
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That's the big downside with iphones. To upgrade software you must also get new hardware. I only had 3 years to go to get gold. I was even gonna switch to the 99.99 plan to have gold but oh well. All good things must come to an end.
Sent from my un-rooted Samsung Epic 4G with XDA Premium

Here's some info copied directly from Sprint's weekly playbook
Premier Gold customers eligible for the annual upgrade between now and the end of 2012 can use their qualifying annual upgrade until 12/31/12:
*Once they take advantage of their Premier annual upgrade, they will qualify for subsequent upgrades under the New for You Upgrade program.
*If they do not take advantage of their Premier annual upgrade by 12/31/12, they will immediately qualify for an upgrade under the New for You Upgrade Program.
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Also, the New for You Upgrade program gets you an upgrade every 20 months starting 10/2/11.

DiGi760 said:
Here's some info copied directly from Sprint's weekly playbook
Also, the New for You Upgrade program gets you an upgrade every 20 months starting 10/2/11.
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Isn't "New For You" upgrade for sprint employees?
Sent from my un-rooted Samsung Epic 4G with XDA Premium

no, new for you, is their upgrade path for all customers now. employees i believe have a 6 month upgrade cycle now.

ok so it will be one yr i been with sprint on Oct.1 .. will i be about to get me an upgrade on the 1st or do i have to wait my 20 months in?

worldwidepmp said:
Here's how it was explained to me; Existing Gold members who have an upgrade date before Oct. 2 can update b/t now and then and receive a second yearly update that expires 12/31/12. Silver members are basically SOL unless you are very close to your 10 year anniversary in which exceptions are being made as that was the case for me. No one can go from Silver to Gold after 10/2.
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Same wth me, since I was supposed to turn Gold on Oct. 5th
________________________________
Roll Tide Roll!

txtmikhail said:
ok so it will be one yr i been with sprint on Oct.1 .. will i be about to get me an upgrade on the 1st or do i have to wait my 20 months in?
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if you've only been with sprint for a year, this doesn't apply to you. Unless you pay for a plan that qualifies you for Gold Premier status.

pvtjoker42 said:
if you've only been with sprint for a year, this doesn't apply to you. Unless you pay for a plan that qualifies you for Gold Premier status.
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ok but how would i know? .. i have the 1500 family plan.. cost 129.99.. the 1st is Saturday and if i can get me some type of upgrade than i with to use it asap.. I need the NEW epic 4g Touch but i don't want to pay full price for it..

txtmikhail said:
ok but how would i know? .. i have the 1500 family plan.. cost 129.99.. the 1st is Saturday and if i can get me some type of upgrade than i with to use it asap.. I need the NEW epic 4g Touch but i don't want to pay full price for it..
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Go to the Sprint website champ, it should tell you everything you need to know as soon as you sign in.

Sprint offering early upgrades to some customers

Itching for a new Sprint handset, but your upgrade date is still a ways off? You might be in luck, as a newly-leaked Sprint document has shown that the carrier is offering some customers an early upgrade. According to the doc sent to SprintFeed, there's a silent promotion running now through December 31st that'll allow some Premier customers to upgrade early to any CDMA handset in the Now Network's lineup, including the iPhone. The deal is said to be only available at corporate-owned stores, and before earning the upgrade you'll need to have your account reviewed by a sales representative for specific promo codes.
Sounds like a pretty good deal to me, especially considering that Sprint Premier is going the way of the dinosaur and most of the benefits of program are ending once the year is up. If you'd like to see if you're eligible for an early upgrade, mosey on down to your local (corporate!) Sprint store and ask your friendly rep to look into the promo. Just don't forget to come back and let us know how it went when you're done, k?
Source:http://www.phonedog.com/2011/12/22/sprint-offering-early-upgrades-to-some-customers/

I don't know why anyone would re-up their contract at this point. Wait until the LTE phones start coming out, and then re-up.

MakeMeFibonacci said:
I don't know why anyone would re-up their contract at this point. Wait until the LTE phones start coming out, and then re-up.
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Exactly, no point in buying a phone now, then being stuck in a contract when LTE comes out

MakeMeFibonacci said:
I don't know why anyone would re-up their contract at this point. Wait until the LTE phones start coming out, and then re-up.
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Unless they want to get you into a new phone now, then you'll have to pay more for the new phone that comes out next year that you should have waited for, but can't pass up. Sprint knows how your mind works.

Stop posting this people it is false rumor many people have tried today and no luck. Unless your due for an upgrade in the next two weeks
Sent from my SPH-D710 using Tapatalk

Fataldesain said:
Stop posting this people it is false rumor many people have tried today and no luck. Unless your due for an upgrade in the next two weeks
Sent from my SPH-D710 using Tapatalk
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Not totally true. I went to the Sprint Store today. I have 3 lines on my plan. Two of them are due to upgrade in March. The 3rd line is due in October 2012. They offered me an upgrade on the Oct. phone because it is the primary line. Don't know if I will cash in, but the offer seems legit. I have been a customer for over 10 years. Maybe that is a reason.

Fataldesain said:
Stop posting this people it is false rumor many people have tried today and no luck. Unless your due for an upgrade in the next two weeks
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Not true! I'm on a family plan with 4 other phones and I was able to upgrade my dad's phone today even though his upgrade isnt coming until next august. They gave us the early upgrade because we are premier members and he is the primary line. The sprint rep told me they just heard about the deal yesterday, and it does indeed go until the 31st.

I can confirm this is real. But the stores i called and went to are all asking for you to either upgrade your plan or buy accessories to do it.
Anyone else running into this?

It's pretty standard to renew your plan whenever you do an upgrade

HipKat said:
It's pretty standard to renew your plan whenever you do an upgrade
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No not renew but upgrade. curently have $129 and they wanted me to upgrade the plan to $149 plan.
Well got some crazy news!!!! i took advantage of the early upgrade and found a store that did not make me upgrade my plan or buy accessories. I think its a store by store discretion type deal with making customers buy accessories and upgrade plans. Also they bought 2 of my evo's for $100 each and all rebates were instant for the phones i got. Sooo i spent A little under $300 and got a 16g iphone 4s for my girl and got the epic touch for me. All and all a great deal and i'm very happy with my new phone
But i'm a little sad to be leaving the evo 4g section of XDA. Gonna take a break from rooting and enjoy stock for a min then be back flashing and learning the epic touch!! Good bye all my evo compadres

Those of you that had early upgrades...

How'd you do it? My cousin just upgraded to the S4 and now I'm desiring one. However I don't have an upgrade until July 1st. I called Sprint customer service and they said it's impossible to have my account pushed for an early upgrade. Is she full of it or am I SOL until July?
Please do tell me your stories.

Im not quite sure how you qualify for early upgrade possibly when your Sprint premier customer but ive always been eligible for a early upgrade

master acehole said:
Im not quite sure how you qualify for early upgrade possibly when your Sprint premier customer but ive always been eligible for a early upgrade
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Well customer service implied I'd be capable when it becomes June. They mentioned it's more likely the closer it is.

Ascertion said:
Well customer service implied I'd be capable when it becomes June. They mentioned it's more likely the closer it is.
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The only thing with it being closer to your upgrade should be the price decreases you should be eligible im not sure talk to the actual store check your account

Ascertion said:
How'd you do it? My cousin just upgraded to the S4 and now I'm desiring one. However I don't have an upgrade until July 1st. I called Sprint customer service and they said it's impossible to have my account pushed for an early upgrade. Is she full of it or am I SOL until July?
Please do tell me your stories.
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My last upgrade I was a couple months early before my upgrade and I was able to get an early upgrade in store but I had to pay a fee of like 50-100 dollars extra.
Sent from my SPH-L720 using xda app-developers app

Ascertion said:
How'd you do it? My cousin just upgraded to the S4 and now I'm desiring one. However I don't have an upgrade until July 1st. I called Sprint customer service and they said it's impossible to have my account pushed for an early upgrade. Is she full of it or am I SOL until July?
Please do tell me your stories.
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Currently Sprint is offering an early upgrade program called upgrade now you just call and ask to upgrade now. Depending on your current eligibility it may cost anywhere from 50-100 dollars.
Sent from my SPH-L720 using xda premium

Actually if you are due in July 1st. You should be able to upgrade your phone now at the store. Sprint actually makes you eligible 2 months before your upgrade (If your 2 year contract ends in July). You could go here and check. I bet you will be happy to see that you are eligible. Otherwise it is $50 dollars and they make you turn in your current phone, which is NOT a deal.
Upgrade checker

neemot said:
Currently Sprint is offering an early upgrade program called upgrade now you just call and ask to upgrade now. Depending on your current eligibility it may cost anywhere from 50-100 dollars.
Sent from my SPH-L720 using xda premium
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^^ this
I received a early upgrade and my due date wasn't until 1 July 2013. Cost is 100 bucks + S4 and your all set.

Wizard220 said:
^^ this
I received a early upgrade and my due date wasn't until 1 July 2013. Cost is 100 bucks + S4 and your all set.
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This is exactly what I found out today. They quoted me $100 to push my upgrade from July 1st to now. I'd rather wait a month and get it to save $100. If Sprints Variant wasn't the most expensive of them all, it'd make my choice easier. Not to mention activation fees that's a total hit or miss on having it waived.

Depending on how long you've been with them...you could always go the spoiled brat way and say you'll cancel if they don't let you upgrade early. As long as you've been a good ontime paying customer, they will do it 9 times out of 10. That's what I did, and I wasn't eligible until November 2013. (I have had 4 devices with sprint for 6 years though).

Goto wirefly, they have the Sprint S4 for 219. You will save a few bucks to help with the 100 dollar charge.
Wizz

agomez11 said:
Depending on how long you've been with them...you could always go the spoiled brat way and say you'll cancel if they don't let you upgrade early. As long as you've been a good ontime paying customer, they will do it 9 times out of 10. That's what I did, and I wasn't eligible until November 2013. (I have had 4 devices with sprint for 6 years though).
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Been with Sprint since 1999. Very disappointed when they took away my annual upgrades. But u feel like people play that "loyal customer" card far too often for it to work for me. I doubt calling retention will work because I have 4 lines and the rest are upwards towards 12+ months remaining on the contract so they'd make more money on an etf from me.