Cannot view SDCARD in win7 - Galaxy S 4 Q&A, Help & Troubleshooting

Hi, hope that someone can assist with a problem. I'm running Windows 7 and have updated the drivers from the samsung site but whenever I connect my GS4, it does not give me the option to browse my files on the SD card inside my GS4. Has anyone encountered this problem or know of a way to resolve it?

chrisdarwin said:
Hi, hope that someone can assist with a problem. I'm running Windows 7 and have updated the drivers from the samsung site but whenever I connect my GS4, it does not give me the option to browse my files on the SD card inside my GS4. Has anyone encountered this problem or know of a way to resolve it?
Click to expand...
Click to collapse
It the was the cable, I tried a different one and it worked.

Related

Phone is showing as CD Drive on PC

So today I had to visit the local VZW store to get my SD Card replaced because it was corrupted somehow, and now whenever I mount the sd card on my pc it shows up as a CD Drive and I am unable to access it. I've tried mounting it on another pc and it works perfectly fine though which leads me to believe its something to do with my pc. I have uninstalled and reinstalled the usb drivers 3 times now and getting no where fast, anyone have an idea on what I can do?
Any help would be greatly appreciated!
BTW, running DJ05 w/ Geeknik 1.5.4 kernel with Super clean, but I dont think it has anything to do with it as even stock out of the box it wont detect it.
Buy a new computer
Sent from my SCH-I500 using Tapatalk
bendbowden said:
Buy a new computer
Sent from my SCH-I500 using Tapatalk
Click to expand...
Click to collapse
LOL!
Try using Windows System Restore to revert back to SEVERAL days before a known-good date. Otherwise you may need to reformat and move this to a Windows Support Forum. If you need professional assistance, i run a tech support company and could have someone walk you through the whole process via phone and internet for $50.
andrew at gtechsupport dot com
/andrew
No access to SD card
I'm having a similar problem with mine as well. I installed DJ05 and ever since I haven't been able to access my card. I'm not an expert but I don't think it's windows. The reason I say that is because I have tried it on two different pc's, one with XP and the other with Win 7. I have no problem connecting my wife's Droid to either machine. The only way I have been able to access my card is by turning on usb debugging plug in the usb cable and reboot the phone. This works one time, so each time I want to access the card I have to repeat the steps. I know this may not be exactly what you are looking for but maybe it will help in your efforts to find a solution. If anyone can help I would appreciate it as well. Thanks
I am willing to bet the OP is running windows XP. This, among many other problems, was apparent when using mass storage devices. Common reasons were system not up to date, or the more common, infected system. Many systems I work with have some malware causing the problem you describe.
After 43 minutes on the phone with Verizon they also couldn't figure out what my problem is. I recieved a new phone today and is well. Thanks for the help.
boot into Clock work recovery (red voodoo one)
Mount SD card
then reboot the phone while plugged in and it should be fine

No access to my SDcard from my computer with USB

Hello all !
Everything is on the title.
However, my computer detect the phone (from the disk manager and other program).
I updated the pilots (from Kies), but nothing change =/
From the device manager, I can see a yellow triangle next to my phone : so, it's problem with the pilots.. But they are updated !
I searched a file with them, but I didn't find it..
So, a solution ?
Thanks !
PS : I have this problem since I tried to flash my phone with the last Lestatious ROM.
Have you selected the "mass storage" option?
If you have MTP driver fail then you have to update your Windows.
LarryMetal said:
Have you selected the "mass storage" option?
If you have MTP driver fail then you have to update your Windows.
Click to expand...
Click to collapse
I'm always using the mass storage option, the begug USB is always set on.
What's MTP driver ? And what do you mean by "update your Windows" ?
Thx !
There is a known issue with old MTP USB drivers(used to connect our devices). I had it too. I looked for windows updates(not new windows version). I mean the patches. I updated them and it worked.
But is your phone recognized by KIES or ADB?
Same problem!!
Guys,
I'm having the same problem. When i use stock i5801DDJP2 and connect to mass storage everything is fine.But after flashing to Kyrillos' or Indroid's ROM with Fugumod Kernel v2.4 beta 3, when i try to connect to mass storage via USB my PC is not detecting my SD card. Don't know what to do.. Any solutions pls??...
EDIT: Sometimes Kies detects my SD card. But not always. And as for ADB, it recognizes the device as an Android device but i'm not sure what to do.
LarryMetal said:
There is a known issue with old MTP USB drivers(used to connect our devices). I had it too. I looked for windows updates(not new windows version). I mean the patches. I updated them and it worked.
But is your phone recognized by KIES or ADB?
Click to expand...
Click to collapse
Have you got a link ?
My phone is recognized by ADB, never by Kies (and, I never use it).
Vermillon said:
Have you got a link ?
My phone is recognized by ADB, never by Kies (and, I never use it).
Click to expand...
Click to collapse
Link for what? Updates are available through WIndows update service(implemented in Windows).
What rom do you have?
LarryMetal said:
Link for what? Updates are available through WIndows update service(implemented in Windows).
What rom do you have?
Click to expand...
Click to collapse
I always do the update through Windows Update, so..
But I think I've found something.
I'm now testing the GreenMod ROM.
Vermillon said:
I always do the update through Windows Update, so..
But I think I've found something.
I'm now testing the GreenMod ROM.
Click to expand...
Click to collapse
If you have problem with a custom rom then it's better to ask the developer. They know the bugs and the solutions!
LarryMetal said:
If you have problem with a custom rom then it's better to ask the developer. They know the bugs and the solutions!
Click to expand...
Click to collapse
It even doesn't work with a stock XXJPM, so.. =/
If I don't find a solution, I'll ask them.
SD card not recognized!
Hey Vermillon,
U found a solution yet? i tried everything to my knowledge(which is not much )But nothing yet. it worked when i flashed with stock i5801zhjpf. But after flashing to kyrillos the problem was back.. No luck so far. Can't connect USB storage.
I downloaded a mtp patch, but it didn't solved the problem.
News : I plugged the micro-Sdcard into my computer, and I still can't access to it.
However, my SDcard works, I can take pictures or ad files on it (thx dropbox).
So : the problem is from the SDcard ? Or from the firmware (even the stock XXJPM) which avoid the Sdcard to connect ?
OK ! I've the solution !
Use Linux to connect your phone (I'm running a live Ubuntu, and it works).
I have excactly the same Problem, but unfortunatley im not a linux user, and i dont want to install linux just to connect to the sdcard in my mobile phone.
Maybe someone finds a solution for windows users, i tried already all i could think of including the *#7284# i found in another forum.
I too have same problem. Forcing me to use card reader.
ecofoo2006 said:
I have excactly the same Problem, but unfortunatley im not a linux user, and i dont want to install linux just to connect to the sdcard in my mobile phone.
Maybe someone finds a solution for windows users, i tried already all i could think of including the *#7284# i found in another forum.
Click to expand...
Click to collapse
Just install Ubuntu on a USB-key, it's easy even for a newbie !
Then, just run it, not installing !
friend863 said:
I too have same problem. Forcing me to use card reader.
Click to expand...
Click to collapse
Well, if you can still use the card reader, where's the problem ? I'd say "lucky you !"
For me the SDCard Reader Solution is workling as well, but its not very comfortable to remove the SDCard from the Phone everytime i want to copy some stuff.
I'm going to try the Ubuntu Solution as well, but i think there must be another way, it seems to be a problem with the Kyrillios Rom, after i flashed it, the problem occured.
ecofoo2006 said:
For me the SDCard Reader Solution is workling as well, but its not very comfortable to remove the SDCard from the Phone everytime i want to copy some stuff.
I'm going to try the Ubuntu Solution as well, but i think there must be another way, it seems to be a problem with the Kyrillios Rom, after i flashed it, the problem occured.
Click to expand...
Click to collapse
If you have wifi you can use "android manager wifi".
ecofoo2006 said:
For me the SDCard Reader Solution is workling as well, but its not very comfortable to remove the SDCard from the Phone everytime i want to copy some stuff.
I'm going to try the Ubuntu Solution as well, but i think there must be another way, it seems to be a problem with the Kyrillios Rom, after i flashed it, the problem occured.
Click to expand...
Click to collapse
I had this problem after flashing Lestat 1.9...
The problem comes from the pilot : in the device manager, Windows indiquates an error code 10, which mean "can't start".
We have to follow this way...
I'm now using MyPhoneExplorer, its working as well.

Android File Transfer Can't Connect On Mac

Hey guys, I have a problem that I just can't figure out. I can't connect my phone to my Macbook to transfer files to the SD or Phone. I have android file transfer installed but when I plug in, it says android file transfer can't connect to the phone.
Anyone had the same issue, anyone with a fix?
squick said:
Hey guys, I have a problem that I just can't figure out. I can't connect my phone to my Macbook to transfer files to the SD or Phone. I have android file transfer installed but when I plug in, it says android file transfer can't connect to the phone.
Anyone had the same issue, anyone with a fix?
Click to expand...
Click to collapse
Do you have developer options unlocked and turned on ?
to enable developer options -> hit the build number in about device about ten times. It will give you confirmation that developer options have been unlocked
in the settings>more>developer options .. turn it on and enable usb debugging.
after this connect your phone to mac , you might have to click ok on your phone to a popup notification.
rjshenoy said:
Do you have developer options unlocked and turned on ?
to enable developer options -> hit the build number in about device about ten times. It will give you confirmation that developer options have been unlocked
in the settings>more>developer options .. turn it on and enable usb debugging.
after this connect your phone to mac , you might have to click ok on your phone to a popup notification.
Click to expand...
Click to collapse
Yea, everything is on, it had to be to root it. I just can't connect to my Mac or PC, I get a pop up saying I don't have one of the following installed, regarding to the android file transfer for Mac or the windows media or something on PC which is crap, I have everything installed that's needed. Android file transfer just says cannot connect to phone when I connect it.
squick said:
Yea, everything is on, it had to be to root it. I just can't connect to my Mac or PC, I get a pop up saying I don't have one of the following installed, regarding to the android file transfer for Mac or the windows media or something on PC which is crap, I have everything installed that's needed. Android file transfer just says cannot connect to phone when I connect it.
Click to expand...
Click to collapse
Do you have Samsung Kies installed
obriane217 said:
Do you have Samsung Kies installed
Click to expand...
Click to collapse
Not on the Mac. I was using Android file transfer for my note 2 but it won't work for either now.
That happens to me sometimes. Rebooting the phone, and rebooting the mac usually fixes it for me. Not sure what triggers it.
squick said:
Hey guys, I have a problem that I just can't figure out. I can't connect my phone to my Macbook to transfer files to the SD or Phone. I have android file transfer installed but when I plug in, it says android file transfer can't connect to the phone.
Anyone had the same issue, anyone with a fix?
Click to expand...
Click to collapse
I get that type of error when I have Kies installed or iSyncr....they don't play nice with AFT
I'll second or third the no Kies on Mac and rebooting mac may help. It is finicky--
Otherwise try a diff cable or port--
rugmankc said:
I'll second or third the no Kies on Mac and rebooting mac may help. It is finicky--
Otherwise try a diff cable or port--
Click to expand...
Click to collapse
Sorry, was on vacation in Colorado. Now I did have kies installed and I tried uninstalling and rebooting but still doing it. Now I only moved kies to the trash, is that the way to uninstall on MAC? I'm new to MAC and that's all I found on removing a program.
yes, just move it from your app folder to trash
if that doesn't work see if it has an uninstall by right clicking--don't think so though
remove it from trash too-- i don't use it on iMac

[Q] PC can't find my "Find"

Hello all!
I just aquired a Find 5 and found it to be Rooted with PacRom installed. When I plugged it into my Windows 8 PC via the OEM cable, I couldn't get it to be recognized. I've downloaded drivers from Oppo and tried a few other suggestions in the Find 5 section here, but I can't seem to get the two to talk to each other. Does anyone have any instructions or help for me to get a connection? I'm at my wits end here.
Thanks in advance!
Update: Okay, it will acknowledge that it's present when I go into "Control Pannel>Device Manager", but I still can't transfer any files to or from it. What's the remaining piece of the puzzle I'm missing?
WA_Bob said:
Hello all!
I just aquired a Find 5 and found it to be Rooted with PacRom installed. When I plugged it into my Windows 8 PC via the OEM cable, I couldn't get it to be recognized. I've downloaded drivers from Oppo and tried a few other suggestions in the Find 5 section here, but I can't seem to get the two to talk to each other. Does anyone have any instructions or help for me to get a connection? I'm at my wits end here.
Thanks in advance!
Update: Okay, it will acknowledge that it's present when I go into "Control Pannel>Device Manager", but I still can't transfer any files to or from it. What's the remaining piece of the puzzle I'm missing?
Click to expand...
Click to collapse
I had the same problem and the solution for me was to download the Google driver with its SDK Manager and install manually the drivers from the Device Manager window... but I'm on a Windows 7!!!
Iksos84 said:
I had the same problem and the solution for me was to download the Google driver with its SDK Manager and install manually the drivers from the Device Manager window... but I'm on a Windows 7!!!
Click to expand...
Click to collapse
Well, I shall give it a shot. The worst that can happen is it doesn't work. Thanks for the info! :good:
Forgot to update - Everything is working great now! :highfive:

[Q] Samsung Galaxy S4 Troubleshoot

Hello, I have a sprint Samsung galaxy s4 that is on version 4.3 and latest bandwidth, I just rooted it and I'm about to try adding a custom rom to see if it can fix my issue.
My issue is that I can't pay sprint bill so, it's deactivated by Sprint and when I updated from 4.2 to 4.3 my wifi stopped working and now I can't get it to work again. I just want to use my device with wifi for now. If anyone can solve this issue please write on my thread and help me out.
Thank you for your time.
The custom rom just finished downloading and now I can't transfer the zip file on to my phone's internal storage, it keeps getting denied. Anyone know how to get it on the without an sd card?
I just tried copying the zip folder to the sd card and it's not letting me. HELP?
cremator231 said:
Hello, I have a sprint Samsung galaxy s4 that is on version 4.3 and latest bandwidth, I just rooted it and I'm about to try adding a custom rom to see if it can fix my issue.
My issue is that I can't pay sprint bill so, it's deactivated by Sprint and when I updated from 4.2 to 4.3 my wifi stopped working and now I can't get it to work again. I just want to use my device with wifi for now. If anyone can solve this issue please write on my thread and help me out.
Thank you for your time.
The custom rom just finished downloading and now I can't transfer the zip file on to my phone's internal storage, it keeps getting denied. Anyone know how to get it on the without an sd card?
I just tried copying the zip folder to the sd card and it's not letting me. HELP?
Click to expand...
Click to collapse
have someone download it for you and BT it over......bout the only other way....you should check and make sure that your phone is mounted to your computer correctly and that your trying to place the .zip in the correct storage location. also i usually have USB debugging on and have never had any problems.....to turn on usb debugging go to about phone>tap on where it say build number 7-9 times untill developer options are enabled>check usb debugging. hope this helps
If you have another Android device you can use superbeam on both to transfer the file to the device. Download the rom on one device and use superbeam to send it to the S4. It uses QR code so you will need a QR scanner which is in the play store. Or use a card reader to connect to your SD card to move the file. Honestly I would just use superbeam if possible. Have you tried to run Odin or kies to re-install the MJA update?
xxaddictedxx said:
have someone download it for you and BT it over......bout the only other way....you should check and make sure that your phone is mounted to your computer correctly and that your trying to place the .zip in the correct storage location. also i usually have USB debugging on and have never had any problems.....to turn on usb debugging go to about phone>tap on where it say build number 7-9 times untill developer options are enabled>check usb debugging. hope this helps
Click to expand...
Click to collapse
usb debugging is and was on when I tried doing that. Still didn't work. Beaming won't work for me, no one has an Android that I know of.
cremator231 said:
usb debugging is and was on when I tried doing that. Still didn't work. Beaming won't work for me, no one has an Android that I know of.
Click to expand...
Click to collapse
there should be no reason you cant just xfer to your phone from your computer. check drivers, security, admin rights. do the same for your device your rooted so make sure there is nothing conflicting. on a side note get a sd card (and sdcard reader for your comp if necessary).....itll make life easier. if you already have one try copying all your files to internal and reformat the card then try again......its something small and simple your missing here. it could even be the cable your using......

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