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Hi all, I'm a new user. I've recently installed Kies on my PC but to my dismay, it could not detect the the phone no matter what I did(reinstalled Kies, restarted the phone, PC..etc..)
I've read that it is a crappy program, but without it, how can I update my phone firmware and sync my photos and files? Do I have to manually remove the SD card to transfer the file?
Appreciate some advice...
My phone won't sync with Kies but thats because I am on the JM2 firmware downloaded from the web and I've read it won't sync.
On your phone, have you plugged it in and then selected "Samsung Kies" from the popup or swipedown menu?
Let me just say don't hold your breath. I've been able to connect to my PC through Kies on and off. I've tried all the suggestions and none of them worked for me. As I said, it's completely hit and miss for me as soon as I connect the USB cable to my PC. I don't try anything different each time, it will just for what ever reason decide to connect once in a while. The problem is Samsung needs to develop a better driver. You shouldn't have to use Kies to drag stuff onto your phone. The phone should have no problem being recognized as a mass storage device. But if you don't have a driver that works all the time, then your phone doesn't even get recognized by your PC. Just one quick google on this issue will give you an idea how many people are having problems connecting to Kies/PC. This issue is too big for Samsung to ignore. I'm sure there will be an updated driver soon.
Solution to Kies problem
Hello, gizmondo.fr reported some time ago that the problem is long file extensions (over 16 characters).
You can solve it by finding and deleting all files with very long extensions from your phone. In my case, I deleted a cache of Soundhound.
I think the problem is intermittent due to the fact that the programs sometimes delete their own cache.
Radu
I had problem with usb. phone lagged and i havent notticed msg to turn of bluetooth. Try to turn off bluetooth and maybe wifi and then connect to usb.
Guys 2 things here
if you want KiES to sync you need to run the default TwLauncher that came with the phone
if you installed another launcher you can use "Home Switcher" to change back when you want to use KiES
link here http://forum.xda-developers.com/showthread.php?t=765081
now if you are still having trouble with KiES a great alternative is to use Android Manager via WiFi it's easy and totally painless
AllGamer said:
Guys 2 things here
if you want KiES to sync you need to run the default TwLauncher that came with the phone
if you installed another launcher you can use "Home Switcher" to change back when you want to use KiES
link here http://forum.xda-developers.com/showthread.php?t=765081
now if you are still having trouble with KiES a great alternative is to use Android Manager via WiFi it's easy and totally painless
Click to expand...
Click to collapse
I'm also having the same issues and I've tried countless tricks over the past 3 evenings by reading solloutions here and several other forums but without luck, I spoke to a Samsung employee and was told to try to return my unit, but I'm reluctant incase I can make it work cause otherwise I'll have to re-order screen protectors etc (I suck at putting them on and I managed to make it perfect for a change!). So hehe long story short! A list of possible remedies would be nice, another thing also, is that Android Wifi Manager a good replacement for Kies? as in being able to put on official samsung updates etc. (Even though I read countless posts about Odin I still have not the guts to try out anything outside of direct updates through the samsung apps).
The stuff I tried is as follows
1. Change USB settings so that it is not default to kies but ask on connect.
2. Mount/Unmount Internal SD card prior to connecting the device. (No external SD card installed)
3. Format internal SD Card.
4. Reset to default factory settings.
5. Reinstall Kies from a different source file (running latest version if someone can post a link of the supposedly working older version would be great!)
6. Run all the USB modes as I noticed it installs some drivers on the various options.
7. Remove the modem through device manager and reinstall it.
8. Remove Samsung Drivers and reinstall them.
9. Install the microsoft mobile center (mobile drivers)
10. Remove the drivers and re-apply the Samsung ones from a samsung.sg site posted here on site.
11. Tried various USB slots on the computer.
Any help would be appreciated, thanks in advance.
Edited: Also tried the regedit trick not sure I did it right but Regedit --> DeviceDB --> the one where there is a value of 1 I deleted.
Edited 2: I downloaded an older version (1.5.0.10024_74) and installed it after uninstalling the most recent version, and now I get bsod everytime I try to launch Kies. Agitation levels rising hehe...
I've got Kies to recognize my phone exists but now it is stuck on the "Connecting the device, please wait" popup, has been like that for the last thirty minutes, any advice?
I'm now having this problem that this fella video'd.
http://www.youtube.com/watch?v=R9hdpJPCP-k
bigc_13 said:
I've got Kies to recognize my phone exists but now it is stuck on the "Connecting the device, please wait" popup, has been like that for the last thirty minutes, any advice?
Click to expand...
Click to collapse
It is pointless waiting for it if it does not connect within a minute, just unplug it and try again, like people said, Kies is very 'hit and miss'
opensourcefan said:
I'm now having this problem that this fella video'd.
http://www.youtube.com/watch?v=R9hdpJPCP-k
Click to expand...
Click to collapse
The one time i have had a major problem with Kies, it was doing the exact same thing, the problem is some cache, or other file on your internal sd card that Kies does not like. I just went through the files and deleted the cache files and a couple of others and eventually i deleted the correct one and Kies started to work again.
Hey guys, I just registered to suggest you try the only fix that solved my connection problems.
I tried reinstalling drivers and formatting the internal SD multiple times with no success until i inserted my gf's micro sd card from her phone. Windows 7 automatically installed new drivers from the Galaxy and connected back up as normal. I disconnected the usb then removed the external SD after unmounting and has worked fine ever since.
Before you go returning your phones i suggest you uninstall all associated drivers and borrow a microSD.
I have been all over the internet, and I honestly can not find a solution to this problem anywhere. Like, literally, anywhere.
MY hd2 (And other people's) will not connect tot he computer via usb.
Zune software will just not acknowledge that my hd2 is plugged in.
I've tried everything, and my sd card is compatible.
Does anybody have an idea on how to get this fixed?
Using XBoxmod's newest rom
theflduck said:
I have been all over the internet, and I honestly can not find a solution to this problem anywhere. Like, literally, anywhere.
MY hd2 (And other people's) will not connect tot he computer via usb.
Zune software will just not acknowledge that my hd2 is plugged in.
I've tried everything, and my sd card is compatible.
Does anybody have an idea on how to get this fixed?
Using XBoxmod's newest rom
Click to expand...
Click to collapse
Try this
http://www.nirsoft.net/utils/usb_devices_view.html
go there and download a great wee program called USBDeview, run it as admin!
and basically delete anything that could be related to the phone
what that program does is gives you a list of all installed or previous installed USB devices, sometimes USB devices can "hangup" if the wrong driver or an conflict developes, ive used this before to fix a similar situation and it works great.
The reason i think this may be the problem is i had a similar problem in that my phone would only conect to zune when i use a particular USB port, i used a different one on the same HUB and all was well, so i cleared down all the crap using that program and all is now ok!
it will mean having to install any device you delete so i would suggest you disconnect all USB devices first then pull the drivers off for anything related to phones then reconnect anything you need one at a time.
ifd in doubt drop a list of all the devices on that program and ill go through them with you
Thanks so much. I just swiched back to android and i will install wp7 and try this again.
Do you have windows mobile device center 6.1 installed with active sync working?
Have you considered trying a different usb cable? It might be possible the cable is bad. Also maybe try connecting it to another computer to see if it recognizes it.
would be great for an update if you have had any luck on not, other folk are asking teh same question
Sorry i havent gotten back to you guys...
I tried the first post, did not work.
The cable is fine, I use it in android and to charge.
Other computer is not an option for me...
OTher usb ports were a no-go
I tried different roms and everything.
I'm beginning to just want to give up
*Edit: No, active sync isnt installed should i try it?
See if you have libusb installed and if so uninstall it and see what happens. I read somewhere on the net a few days ago that it solved peoples problems that couldn't connect to zune.
theflduck said:
Sorry i havent gotten back to you guys...
I tried the first post, did not work.
The cable is fine, I use it in android and to charge.
Other computer is not an option for me...
OTher usb ports were a no-go
I tried different roms and everything.
I'm beginning to just want to give up
*Edit: No, active sync isnt installed should i try it?
Click to expand...
Click to collapse
no active sync will just confuse things,
you didnt mess about with some of the HTC tools did you?
So you've uninstalled all the devices that teh USBDeview program showed you yeah? i had quite a few phone related devices, just get rid of them all, they will install again when you need them, have you tried using a different USB port, swap it with something else to be sure, try USBDeview again but this time also remove all of zune and everthing else youve installed for WP7, lets go back to the begining and se if there is something thats got messed up
Tanks. Will give it a try
I have a T-Mobile G1 that I had not used for a while. I decided to upgrade it to 2.2 and have been successful (Amon_RA v1.7, Cryogen 6). However, I had to do the upgrade using the SD card and WiFi because the USB is not working. I have tried to connect on both my old XP computer that used to work with the G1 and a couple of other computers using XP and Win7 with the same results.
I get USB Device Not Recognized. When I look at the Device Instance Id on the properties screen it shows USB\VID_0000&PID_0000\5&64DAA3C&0&1 and most other entries are unknown.
My Droid X works fine so I am fairly certain this must be a problem on the G1. I don't know how the G1 manages the USB connection so any help is appreciated.
I´m having the same problem but with my Vega tablet.
When I go to properties I get te VID_0000 and pID_0000 therefore y can´t install the drivers. I´ve looked everywhere but didn´t find any solution
Try another cable? Or try and see if this one works with another phone.
Same here with my htc magic, was working fine then just stopped. I've almost given up trying to get it to connect via usb, so it'd be great to see someone give a solution
Sometimes that happens to me, I try to reboot the computer as well as the phone. What really fixed it was having another rom installed.
Got a connection briefly today, then after a fresh install of laszlo's fantastic rom its gone again! Weird!
Sent from my HTC Magic using XDA App
hmmmm... try getting the 'mountusb' apk installed and see if that works...
ldrifta said:
hmmmm... try getting the 'mountusb' apk installed and see if that works...
Click to expand...
Click to collapse
thanks, please excuse my ignorance but where might I find a safe version of 'mountusb'?
I can't believe I did it, must of accidentally deleted photo album. Stayed up for hours last night and all of this morning trying to find a way to recover the album. I have a bunch of my daughter's pics in that album and I really need them back.
I have a Nexus 4 with 4.4.2 loaded on it and the phone is not rooted. I have been trying to find a way to root the phone without wiping the data so I can try to use diskdigger to recover what I can. I don't know if there is a way with this version, but if there is and you know, please post. If you can show me a way and it is successful you will have some paypal money coming your way. Thanks in advance!
rboklewski said:
I can't believe I did it, must of accidentally deleted photo album. Stayed up for hours last night and all of this morning trying to find a way to recover the album. I have a bunch of my daughter's pics in that album and I really need them back.
I have a Nexus 4 with 4.4.2 loaded on it and the phone is not rooted. I have been trying to find a way to root the phone without wiping the data so I can try to use diskdigger to recover what I can. I don't know if there is a way with this version, but if there is and you know, please post. If you can show me a way and it is successful you will have some paypal money coming your way. Thanks in advance!
Click to expand...
Click to collapse
Perhaps the photos were somehow uploaded to your Google+ account?
A
scream4cheese said:
Perhaps the photos were somehow uploaded to your Google+ account?
Click to expand...
Click to collapse
They were to a point, but not like the last year
rboklewski said:
I can't believe I did it, must of accidentally deleted photo album. Stayed up for hours last night and all of this morning trying to find a way to recover the album. I have a bunch of my daughter's pics in that album and I really need them back.
I have a Nexus 4 with 4.4.2 loaded on it and the phone is not rooted. I have been trying to find a way to root the phone without wiping the data so I can try to use diskdigger to recover what I can. I don't know if there is a way with this version, but if there is and you know, please post. If you can show me a way and it is successful you will have some paypal money coming your way. Thanks in advance!
Click to expand...
Click to collapse
My first response would be to use disk digger like you said, but as much as rooting is a wonderful thing, I don't think it is needed in this case.
Disk digger is actually derived from a desktop app of the same name, that does the same thing with desktop and laptop hard drives.
Web page here
http://diskdigger.org/
If you connect your phone to your computer as external storage then you should be able to run the program on the computer but targeted at your phone, hence recovering your lost files.
Note: if this works then LOTS of files will be found, (including ones you never knew were even on your phone) so be prepared to search through them all.
I really hope this helps, I know what it is like to loose precious files, safe to say you should backup everything valuable from hereon
Let me know what happens either way and I will try and help if it does not work
Sent from my Nexus 4 using Tapatalk
captaindyson said:
My first response would be to use disk digger like you said, but as much as rooting is a wonderful thing, I don't think it is needed in this case.
Disk digger is actually derived from a desktop app of the same name, that does the same thing with desktop and laptop hard drives.
Web page here
http://diskdigger.org/
If you connect your phone to your computer as external storage then you should be able to run the program on the computer but targeted at your phone, hence recovering your lost files.
Note: if this works then LOTS of files will be found, (including ones you never knew were even on your phone) so be prepared to search through them all.
I really hope this helps, I know what it is like to loose precious files, safe to say you should backup everything valuable from hereon
Let me know what happens either way and I will try and help if it does not work
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
yeah, just tried the pc software for diskdigger, phone doesn't show in list. Has a advanced tab, but only lets you choose .vhd files it looks like. If only you could get the phone into a vhd.
OK, so the first question is if the phone is mounted correctly, does it show in 'my computer' and when double clicked on can you see files?
Next question is if you are using the .exe correctly, take a look at this tutorial: http://diskdigger.org/node/1025
I'm sorry if this sounds condescending, but I don't know your experience with computers
Sent from my Nexus 4 using Tapatalk
captaindyson said:
OK, so the first question is if the phone is mounted correctly, does it show in 'my computer' and when double clicked on can you see files?
Next question is if you are using the .exe correctly, take a look at this tutorial: http://diskdigger.org/node/1025
I'm sorry if this sounds condescending, but I don't know your experience with computers
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
LOL...no problem. Been a systems admin for about 10 years. Anywho, yeah, this is the nexus 4 so it only has internal memory, no sd card. I can see the phone in my computer, but there is no drive letter assigned, apparently that changed in 4.3 up through 4.4.2, which I am on. So what that means is no mass storage option where drive letter gets assigned, so routine recovery software can't read it as an attached drive.
rboklewski said:
LOL...no problem. Been a systems admin for about 10 years. Anywho, yeah, this is the nexus 4 so it only has internal memory, no sd card. I can see the phone in my computer, but there is no drive letter assigned, apparently that changed in 4.3 up through 4.4.2, which I am on. So what that means is no mass storage option where drive letter gets assigned, so routine recovery software can't read it as an attached drive.
Click to expand...
Click to collapse
Hmmm, you should still be able to mount as external storage, I have done so before on that android version.
First thing then is if USB debugging is enabled, this will be in your settings under developer options and should not require root.
Then it is a question of whether your computers drivers are correct, android has a tendency of not liking to do drivers correctly, I used PDAnet to install the correct USB drivers (note these are different to the ADB drivers which you don't need)
Get back to me with the results of those 2 points
Sent from my Nexus 4 using Tapatalk
captaindyson said:
Hmmm, you should still be able to mount as external storage, I have done so before on that android version.
First thing then is if USB debugging is enabled, this will be in your settings under developer options and should not require root.
Then it is a question of whether your computers drivers are correct, android has a tendency of not liking to do drivers correctly, I used PDAnet to install the correct USB drivers (note these are different to the ADB drivers which you don't need)
Get back to me with the results of those 2 points
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Yeah, I had developer options enabled and USB Debugging mode on, maybe it could be a driver issue. I tried PDAnet and that didn't seem to update the drivers for the phone. The device shows okay in device manager, no exclamation point, shows as Nexus 4 as well and the driver seems to be a Microsoft driver. Are you sure you had the same android version? Everywhere I look any version after 4.2.2 cannot be used as a mass storage device because of the MTP-PTP change in 4.3 and 4.4.
rboklewski said:
Yeah, I had developer options enabled and USB Debugging mode on, maybe it could be a driver issue. I tried PDAnet and that didn't seem to update the drivers for the phone. The device shows okay in device manager, no exclamation point, shows as Nexus 4 as well and the driver seems to be a Microsoft driver. Are you sure you had the same android version? Everywhere I look any version after 4.2.2 cannot be used as a mass storage device because of the MTP-PTP change in 4.3 and 4.4.
Click to expand...
Click to collapse
I am on 4.4.3 now, and have the phone connected fine right now, have you tried switching between MTP and PTP?
Note: I am on MTP and it is working.
I am sure there is a problem with something to do with connecting your nexus to the computer, as mine is doing so right now. If we can resolve that issue and access the internal storage then you should be able to then recover the files with disk digger.
My best guess would be a driver issue as android has never really played well when trying to set up drivers. But like you said the computer is recognising it correctly. I think perhaps testing the drivers connection my be the next step, use ADB with the command 'adb devices' (without quotes) to see the devices connected to the adb server. If nothing comes up then we may be able to start troubleshooting :good:
Perhaps ADB is the difference, i have it installed and sorted, do you?
If you have never used ADB before, here is a good place to get started and here is another mention of the drivers, perhaps another attempt may be worth a try, with a clean intall
Safe to say in my drivers list it is connected under android device > android composite ADB interface.
Actually yes, thinking about what i have just written i am confident it is ADB and drivers, you should not be connected with Microsoft drivers, they are the automatically installed ones and never work. Follow the guides above (and perhaps some googling) to get the proper drivers and ADB set up, once you think you have test it with the 'adb devises' command, once you get it returning a serial number for your phone then take a look in 'My Computer' again and see if the storage is visible.
nexus 4 only support MTP, not USB Mass Storage, so can't be mounted with a drive letter and can't be used with undelete software . If you know any working solution without root - please tell us, but test first yourself before writing please
P.S. you are on 4.4.3 ?
RolF2 said:
nexus 4 only support MTP, not USB Mass Storage, so can't be mounted with a drive letter and can't be used with undelete software . If you know any working solution without root - please tell us, but test first yourself before writing please
P.S. you are on 4.4.3 ?
Click to expand...
Click to collapse
My most sincere apologies, i was mistaking the mounted MTP device for the mounted drive, i now see what you mean.
In this case rooting is your only option, you need to run the file recovery natively.
I had hoped that this would not be necessary as unfortunately the rooting process will perform a lot of write operations so you must be prepared for some of your images to become corrupted or incomplete, (hence why i wanted to attempt other options) this is just the risk that you will have to face. How many will be damaged is difficult to say.
So use one of the many tool-kits or root manually, install the disk digger APK and you are good to go.
to root you will need to unlock phone bootloader and that will wipe all your device ...
First off i apologize if this is the wrong place to ask this, i couldnt find a Q&A thread for windows, also ive spent hours on Google looking and couldn't find anything that worked, but anyway my aunt a few days ago hit her computer( shes the kind of person where if it doesn't work just hit it) and it black screended on startup, like you press the power button and nothing, its a lenovo (i dont know what model) but i booted it into recovery, did a BIOS recovery, but it didnt finish, so i checked to see if the computer was reading the hard drive and it is, im taking my Toshiba to swap the hard drive to see if thats the problem, she wants to keep all her data but i said that may not be a possibility, i just want to know if anyone here can tell me what might be the problem, im convinced its thr hard drive as the toshiba had a similiar fate a few months ago. So any help would be great, also again if this is the wrong thread im sorry
EDIT: I don't know if its Windows 7 or 8, also its current state is it stops at the lenovo boot screen
SmokeyTech1 said:
First off i apologize if this is the wrong place to ask this, i couldnt find a Q&A thread for windows, also ive spent hours on Google looking and couldn't find anything that worked, but anyway my aunt a few days ago hit her computer( shes the kind of person where if it doesn't work just hit it) and it black screended on startup, like you press the power button and nothing, its a lenovo (i dont know what model) but i booted it into recovery, did a BIOS recovery, but it didnt finish, so i checked to see if the computer was reading the hard drive and it is, im taking my Toshiba to swap the hard drive to see if thats the problem, she wants to keep all her data but i said that may not be a possibility, i just want to know if anyone here can tell me what might be the problem, im convinced its thr hard drive as the toshiba had a similiar fate a few months ago. So any help would be great, also again if this is the wrong thread im sorry
EDIT: I don't know if its Windows 7 or 8, also its current state is it stops at the lenovo boot screen
Click to expand...
Click to collapse
Try windows start up repair. easiest way to do this, get the windows installation disc and boot into that and select start up repair.
id guess a HDD failure or more likely a corruption with windows if it wasnt shut down properly
could also try a fresh install of windows, just dont format the harddrive during installation. this way windows installation should save all the old data into a (old windows) folder on the c drive
Tonian1878 said:
Try windows start up repair. easiest way to do this, get the windows installation disc and boot into that and select start up repair.
id guess a HDD failure or more likely a corruption with windows if it wasnt shut down properly
could also try a fresh install of windows, just dont format the harddrive during installation. this way windows installation should save all the old data into a (old windows) folder on the c drive
Click to expand...
Click to collapse
Thanks, the recovery just hangs, according to my aunt the computer was freaking out and started closinf things, and then nothing, i think the hard drive crashed, i told them to get a new hard drive ( i actually recommended an SSD)
SmokeyTech1 said:
Thanks, the recovery just hangs, according to my aunt the computer was freaking out and started closinf things, and then nothing, i think the hard drive crashed, i told them to get a new hard drive ( i actually recommended an SSD)
Click to expand...
Click to collapse
Before buying a new drive, put her hdd on your pc to see if it is still healthy, bad-sector-free. You check this with hdsentinel.
Also, try to boot her laptop with a hdd/ssd that is working properly.
SOADNICK said:
Before buying a new drive, put her hdd on your pc to see if it is still healthy, bad-sector-free. You check this with hdsentinel.
Also, try to boot her laptop with a hdd/ssd that is working properly.
Click to expand...
Click to collapse
I tried looking for a hard drive adapter, i didnt want to put the hdd into my computer as i read it could crash it as the drivers are for a different computer, but if it works without harm ill do it, also finding an adapter here isnt easy, as i live in mexico and BestBuy is 2 hours away
SmokeyTech1 said:
I tried looking for a hard drive adapter, i didnt want to put the hdd into my computer as i read it could crash it as the drivers are for a different computer, but if it works without harm ill do it, also finding an adapter here isnt easy, as i live in mexico and BestBuy is 2 hours away
Click to expand...
Click to collapse
Hm, I don't think that plugging the hdd will crash your computer, but still, it's just a crash, unplug-restart and it's gone.
However, since I haven't been in a similar situation, you can try to plug it in a computer that runs any OS but windows, e.g. a linux pc, since win drivers won't affect a different OS.
Yet, I think it's obvious that if you plug it in your pc, you won't select it as a boot drive.