[Q] Google Voice No Longer Works - Nexus 4 Q&A, Help & Troubleshooting

All of a sudden a few days ago, Google Voice no longer gets my voicemails. TMobile voicemail (non-visual voicemail) is now my voicemail... I checked settings and it still shows Google Voice. Any ideas? Thanks.

Legaleye3000 said:
All of a sudden a few days ago, Google Voice no longer gets my voicemails. TMobile voicemail (non-visual voicemail) is now my voicemail... I checked settings and it still shows Google Voice. Any ideas? Thanks.
Click to expand...
Click to collapse
Go to your phone's settings. Go to voicemail settings. Even though it reads GV in the settings, switch to tmobile or carrier. Once that is completed, immediately switch back to GV and a prompt will come up reflecting the change.
To test, go try to access your VM by longpressing 1 on your phone. If GV picks up, you should be good to go.

Worked! THANK YOU!

Related

[Q] G2 Voicemail Icon

Anyone having trouble with a voice mail icon that won't clear from the notifications bar. Its driving me nuts trying to get rid of it. I don't even use t-mobile voice mail
ya i just connected to it and let it do it's thing. it went away after that. i use google voice so i don't use tmobile either.
so dial the voicemail number connect and let it set up. that's all it will go away.
Call yourself and leave a voice mail and delete and it'll go away.
I also have this problem. My G2 is setup with Google Voice as the voicemail. I have called myself multiple times to leave a voicemail and then called the voicemail and deleted the message, but the icon remains. There is no option to clear this icon in the notification bar. I have also done some reboots, including removing the battery since HTC doesnt do a full power down with its fastboot feature.
Has anyone found a way to remove the icon other than calling and leaving yourself a message? Is anyone else still suffering from this annoyance?
Wow, 2 minutes after posting I found my solution. Here it is for others:
1. Go to call settings and change the voice mail service to carrier
2. Hold the 1 key to dial voicemail (this should go send you to the T-mobile system). Delete any messages if neccessary
3. Icon should disappear during this call
4. Change back to google voice for voicemail.
5. Continue using your awesome G2 while others use older, crappier phones.
I use youmail but when I set my phone up for the first time, it gave me the same problem too but youmail changed the carrier default number so I had to manually add it back before I could get the notification to go away.
Found this out after 2 factory resets
Gotta make sure your carrier voicemail number is tmobile's 1805637::::::: number (you can google it)
Then you can forward back to gvoice or whatever it is you use.
Again, MAKE SURE YOU DEFAULT CARRIER NUMBER IS FOR TMOBILES!!
Sent from my T-Mobile G2 using XDA App
its annoying.
i didnt change anything. just diaed 123 and listen to t-mobiles vm settings. hang up and its gone.
ya this was driving me crazy all day! under settings/call/voicemail service just change it to "my carrier" then call yourself leave a msg. then delete it and then you can go back to settings and set it back to google voice so you can have transcribed voicemails!
JMcMoto said:
Wow, 2 minutes after posting I found my solution. Here it is for others:
1. Go to call settings and change the voice mail service to carrier
2. Hold the 1 key to dial voicemail (this should go send you to the T-mobile system). Delete any messages if neccessary
3. Icon should disappear during this call
4. Change back to google voice for voicemail.
5. Continue using your awesome G2 while others use older, crappier phones.
Click to expand...
Click to collapse
Yes, I had to figure this out the hard way myself. Change from google voice to standard voicemail... delete messages... change back.
I tried every suggestion in this thread but I still have the voicemail icon. Does anyone have any additional suggestions?
When I try to change my voicemail settings from GV to my carrier and leave myself a message, the notification comes from GV even though I already changed it to carrier settings. The problem persists after a reboot as well.
Got another phone? Pop in sim. Call voicemail. Or delete Google voice. Then call voicemail.
Sent from my T-Mobile G2 using telepathy and unicorn dust!
voicemail icon
once you go in and set up your t-mobile voicemail, the icon goes away, then you can change back to google voice if you like that better.

voicemail notification

The voice mail notification is there but I have no voice mails. I have looked everywhere and cant find how to get rid of it. Can anyone help?
Guess I am alone on this I have deleted Google Voice, called my old voice mail number and made sure that there was nothing there, factory reset and wiped it. I have no clue how to clear this notification. This along with the left side of my touch screen being unresponsive might just have to take it back.
It's down to the carrier to clear it, not you.
Leave yourself a vm, then delete it... Bingo!
Sent from my SCH-I800 using XDA App
snoboard26 said:
The voice mail notification is there but I have no voice mails. I have looked everywhere and cant find how to get rid of it. Can anyone help?
Click to expand...
Click to collapse
I had the same problem. Soon as I got my phone, the voicemail icon appeared.
If you're using Google Voice, this is how I fixed it:
Change voicemail from Google Voice to My Carrier.
Settings > Call Settings > Voicemail Service
Stop Voicemail Forwarding:
Go to google.com/voice > Settings > Deactivate Google voicemail on this phone
(If you're with T-Mobile, it's: ##004#)
Then call your number and listen to your non-existing voicemail. Once you hung up, the notification should be gone.
You can change the setting back to normal (voicemail carrier and voicemail Forwarding).
To re-activate voicemail forwarding (for T-Mobile):
*004*1----------#
Replace dashes with your 10-digit Google Voice number.
Hope that helps.
rhca50 said:
Leave yourself a vm, then delete it... Bingo!
Sent from my SCH-I800 using XDA App
Click to expand...
Click to collapse
This is what I did when I got mine. I had the same problem.
Sent from my Nexus S using Tapatalk
I had this issues when I got my Nexus S, I had AT&T, Google Voice, then ported my number to T-Mobile. I had a Voicemail from 805 number (T-Mobile), took a while to properly port over. I tried all kinds of things, then after my AT&T SIM finally disabled, I turned off GV, called my own, left a voicemail, checked the voicemail and it fixed itself. Now back to GV for voicemails.
Thank you for all the suggestions I didnt get to read this till after I got home from work. I ended up taking my phone back and got a replacement. As soon as I popped my sim in the voicemail notification popped up. Same problem as before so I drove home. I called T-Mobile and switched to the new sim card that came with the phone. Called my voice mail hung up the notification is gone. So somehow my sim card was causing the error.

voicemail notification stuck in status bar

Hey for some reason i have two voicemails stuck in the status bar. they will not go away, when i click to listen to them it goes to a voice mail then says invalid and some numbers and hangs up. is there any way i can get them out of my status bar. i have fully wiped my phone and installed a new rom and they still appeared back in my status bar.
thanks
Did you ever switch over to Google Voice for voicemail? Sprint has a bug with voicemail that prevents you from listening to voicemail once you switch to Google Voice and then stop using it. Either check your Google voice settings and reenable voicemail there, or call Sprint and ask them to switch you back to their voicemail service.
Sent from my Nexus S 4G using Tapatalk
i recently got my nexus, and tried using sprint visual voice mail, and it didnt work, so i deleted it. and then that message got stuck up there and now i recently set up google voice, but its still suck idk what is going on with it.
I have an answer for you so please hit the thank you if this helps because I had this problem. Deactivate google voice for a minute and then dial your full phone number. (NO SHORT CUTS like holding 1 or *86)
This allows you to set up your sprint vm so you can delete the message. Once deleted hurry nd set up google voice.
Good luck!
yea, how do i deactivate it? i tried signing out and then calling my number but it went to the google voice thing again saying i had no messages...
Sign into gv and click on settings. Then deactivate your account
um thats not an option, it has sign out, which i did...but when i called it still went to the gv still for some reason...im not sure what to do...even before i signed up for gv the vm notifications were stuck in the bar
Try from your computer
hey, it worked, thanks so much!
No problem! Glad i could help! Enjoy!

Google Voice mail not working with VoLTE?

I have always used Google Voice as my default voice mail app. After upgrading to VoLTE (Kitkat 4.4.4), whenever someone calls me and I do not answer, it just says that my voice mail box is not set up. Anyone else having this problem?
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
mmw68666 said:
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
I uninstalled and reinstalled, ran through setup and still nothing. I will try again.
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
I dont know what I am doing wrong. I reset my Google Voice by uninstalling it and reinstalling, setting it up, then making sure hangouts voicemail is enabled. Anyone have any other thoughts?
*71 your Google voice number to forward it.
Thanks! Just came back here to own my shame as I forgot I had to do the call forwarding.
All better now
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I enabled Hangouts integration with Google Voice, and everything is working fine for me after setting up my Google Voice number for forwarding again with VoLTE enabled.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
superrelaxx said:
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
Click to expand...
Click to collapse
Tried that yesterday several times on my own and with VZW "support." They seem to think it may be a network backend issue, and have sent it up the food chain...
Sent from my iPad using Tapatalk HD
Chopstix9 said:
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
Click to expand...
Click to collapse
I have an old plan. 1500 Min, unlimited text and data. For me, it isn't about saving minutes, it is about the quality of the call. My wife and most of my family has GS5, the others just got iPhone 6 so most of my calls VoLTE and I love it.
Slightly off topic, but has anyone gotten the calling feature within the new hangouts integration to work over wifi? I need this at work because when I have to go out on the floor there is no service, but there is wifi.
Sent from my SM-G900V using Tapatalk
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
JAYNO20 said:
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
Click to expand...
Click to collapse
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
bsweetness said:
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Click to expand...
Click to collapse
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
JohnKuczek said:
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
Click to expand...
Click to collapse
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
bsweetness said:
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
Click to expand...
Click to collapse
Tried all those options. I don't see how its working for anyone that has voLTE enabled. As soon as I disable it fowarding works fine.
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
timeToy said:
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
Click to expand...
Click to collapse
Odd that that works for you. I had tried that, and setting it up through the MyVerizon app, and by the VZW tech setting it, all with the same broken results.

no sprint visual voicemail app?

I got my PH-1 activated and just realizing there's no Voicemail app. When you get a voicemail notification, it dials into my voicemail. Is this because it's a near stock android, like the nexus and pixel? Is there anyway to get the Sprint Visual Voicemail app? I had it on my previous phone (Galaxy S4).
Thanks
EB
Euclid's Brother said:
I got my PH-1 activated and just realizing there's no Voicemail app. When you get a voicemail notification, it dials into my voicemail. Is this because it's a near stock android, like the nexus and pixel? Is there anyway to get the Sprint Visual Voicemail app? I had it on my previous phone (Galaxy S4).
Thanks
EB
Click to expand...
Click to collapse
Get a Google Voice number and forward your phone to that VM.
You can get a text with the content of your VM transcribed.
Euclid's Brother said:
I got my PH-1 activated and just realizing there's no Voicemail app. When you get a voicemail notification, it dials into my voicemail. Is this because it's a near stock android, like the nexus and pixel? Is there anyway to get the Sprint Visual Voicemail app? I had it on my previous phone (Galaxy S4).
Thanks
EB
Click to expand...
Click to collapse
Is this what you looking for?
https://www.apkmirror.com/apk/sprin...se/voicemail-t-9-0-0-26-android-apk-download/
Caltinpla said:
Is this what you looking for?
https://www.apkmirror.com/apk/sprin...se/voicemail-t-9-0-0-26-android-apk-download/
Click to expand...
Click to collapse
Thanks!
Well it installs, but it had an error provisioning, but then I received a text messages saying it was provisioned. But it doesn't receive the voicemails.
Did you get it to work? And yes, I'm on Sprint.
Sent from my [device_name] using XDA-Developers Legacy app
I always hated Springs VVM app/service. Google Voice is way better. You have 2 options there: 1) setup conditional call forwarding or 2) integrate your Spring number to Google Voice.
Follow these steps for conditional call forwarding -- https://community.sprint.com/t5/Google-Voice/Google-Voice-not-picking-up-28-does-not-work-here-s-the-fix/td-p/348100
Conditional call forwarding forwards unanswered calls to your Google Voice number, but doesn't ring -- instead goes to voicemail there. It's all seamless.
Integrating your Sprint number with Google Voice is nice, actually. The catch is you can't use Sprint's WiFi calling feature. You're not missing anything anyway and there are ways to use Google Voice over wifi too. When you integrate with Google Voice, you share the same number on both services. Make calls from your phone as normal, your computer, tablet, virtually anything with an internet connection. Same with texting. It's all synced, sort of... Texting via Voice is synced. Texting via SMS... well, Google Voice only keeps a record of received texts. Best part about Google Voice integration is it includes spam blocking for calls and texts. As in, fewer robo calls and fewer spoofed caller ID calls.
I disabled my Voice integration to try WiFi calling. I couldn't wait to go back. Without Voice, I got 2-3 robo calls per day. With Voice, I might get one a week. And I can handle my calls and texts at work from my PC if I have to, keeping my phone down and still looking productive.
You setup Google Voice integration within the Google Voice settings on a PC/web browser. You might have to chat/call Sprint support to remove Wifi calling from your account. If you tell them you're trying to setup Google Voice integration, good luck. 9/10 don't know it's a feature and the 1 that does barely knows what it does or how to set it up. If you get an error setting it up, it's 99% likely because wifi calling is enabled/on your account.
Warlord721 said:
Thanks!
Well it installs, but it had an error provisioning, but then I received a text messages saying it was provisioned. But it doesn't receive the voicemails.
Did you get it to work? And yes, I'm on Sprint.
Click to expand...
Click to collapse
Yeah, same here... haven't figured out how to make it work yet!
I can't believe this is not more active, or that there isn't threads for Sprint & voicemail specifically. Obviously I have Sprint & the native phone app voicemail does not work. I got an email from Google voice support telling me Sprint deactivated my Google voice intergration, & that if I want to enable it I need to call Sprint. I've been on phone several times last couple of days going back & forth with Sprint & Google to no avail. When I go into legacy voice settings from a PC the "let Sprint work with voice" (however it's worded) button is not there. So I will call Sprint again & see if that wifi calling is enabled & if so I will have them disable it & go from there.
It just really is mind boggling that in 2018 this is even an issue for anyone. Especially when service like Sprint actually has an add for "BYOD" (bring your own device). They should have small print stating "if you don't want to get voicemail notifications"
I'd settle for just that somehow, just to get notified that I have a voicemail. And then I can dial in over phone, enter a pin & do it that way. As I see it now, that's my option, to call into my voicemail every hour just to see if I have one.
aheeejd said:
I can't believe this is not more active, or that there isn't threads for Sprint & voicemail specifically. Obviously I have Sprint & the native phone app voicemail does not work. I got an email from Google voice support telling me Sprint deactivated my Google voice intergration, & that if I want to enable it I need to call Sprint. I've been on phone several times last couple of days going back & forth with Sprint & Google to no avail. When I go into legacy voice settings from a PC the "let Sprint work with voice" (however it's worded) button is not there. So I will call Sprint again & see if that wifi calling is enabled & if so I will have them disable it & go from there.
It just really is mind boggling that in 2018 this is even an issue for anyone. Especially when service like Sprint actually has an add for "BYOD" (bring your own device). They should have small print stating "if you don't want to get voicemail notifications"
I'd settle for just that somehow, just to get notified that I have a voicemail. And then I can dial in over phone, enter a pin & do it that way. As I see it now, that's my option, to call into my voicemail every hour just to see if I have one.
Click to expand...
Click to collapse
Google removed integration of Voice with the dialer.
To get integration with the dialer you need an old version of Voice.
You need Google Voice build number 0.4.7.10.
You can download it from one of the archives.
Remove the current version of Voice.
Also make sure you turn off auto-update in the Google Play Store or you will lose the integration as soon as Voice update.
It's been a known issue for years.
tech_head said:
Google removed integration of Voice with the dialer.
To get integration with the dialer you need an old version of Voice.
You need Google Voice build number 0.4.7.10.
You can download it from one of the archives.
Remove the current version of Voice.
Also make sure you turn off auto-update in the Google Play Store or you will lose the integration as soon as Voice update.
It's been a known issue for years.
Click to expand...
Click to collapse
I have Google Voice integration just fine with the most recent and previous versions of the app... Not sure why I'm so special.
Yeah I've been using it fine, then voice was kinda built into Hangouts & I would get them there. Because of that intergration in Hangouts I used that for my SMS & they always went through. I used Hangouts because when I'm at home I have literally no data, so I used wifi & just couldn't make calls. In the settings of Hangouts you could see settings for g voice. This still worked long after Hangouts did that auto prompt telling you Hangouts for SMS would no longer work & wanted you to install Google messages. But anyway I tried 4.7.1.0 & it gave me # to provision, I tried dialing it but I'm at home & the call just ended. So I'll have to retry next time I head out & get a data signal.
gk1984 said:
I have Google Voice integration just fine with the most recent and previous versions of the app... Not sure why I'm so special.
Click to expand...
Click to collapse
Let's be clear, there is integration and then there is integration with the dialer.
integration will allow you to get you VM via your GV account and number because your phone forwards to you GV number.
Dialer integration means you don't need to open the Voice app to check or see your VM.
The former works great. The latter is broken in more recent versions of the Voice app.
Warlord721 said:
Thanks!
Well it installs, but it had an error provisioning, but then I received a text messages saying it was provisioned. But it doesn't receive the voicemails.
Did you get it to work? And yes, I'm on Sprint.
Click to expand...
Click to collapse
This version works for me.
https://www.apkmirror.com/apk/sprin...al-voicemail-t-9-0-1-26-android-apk-download/
You can download app Sprint Voicemail in Google Play store now.

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